55 Kitchen Supervisor jobs in Australia

At Epiroc, our vision is "Dare to think new" .
We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.
This is your opportunity to join the Epiroc team and enter a world of innovation, commitment and collaboration.
We are currently recruting for a Service Supervisor for our Kalgoorlie Service Centre. The position is Kalgoorlie residential, Monday to Friday. This position will provide an opportunity to make a valuable contribution to a successful Service Centre and team at large.
Responsibilities of this role consists of but are not limited to the below:

• Promote and maintain a safe and compliant work environment
• Machine rebuilds, midlifes and PCR
• J4 Projects
• Coordinate and supervise technicians to deliver exceptional service
• Build sustainable relationships with all stakeholders and provide exceptional customer service
• Identify and coordinate employee training and development needs
• Apprentice program management
• Rock drill and component overhauls

The successful applicant must have:

• Extensive multidisciplinary supervision knowledge and experience in an OEM environment
• Relevant Trade Certificate
• Planning and resource experience
• Effective people management and leadership skills and experience
• Excellent communication skills
• Problem-solving ability and trouble shooting skills
• Commitment to providing quality customer service
• Ability to handle and work under pressure
• Good report writing ability and proficient computer literacy

You must be a strong team player with a positive attitude and commitment to all areas of service operations. In addition, Epiroc is committed to safety, health, the environment and quality and we need you to be too.
As part of our recruitment process, we require a National Police Clearance, pre-employment medical and drug and alcohol screen amongst other verification requirements.
What we offer:

• Super on all hours worked
• Company paid Income Protection
• Unlimited career opportunities
• Paid parental leave for primary and non primary carers
• Above NES long service leave
• Years of service recognition awards
• Training and mentorship opportunities

Epiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well known mining equipment as well as extensive ranges of consumables and other mining and construction related equipment.
We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.
It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at

Title:
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

St John of God Frankston Rehabilitation Hospital is a 60-bed rehabilitation hospital focused on supporting patients to regain independence and improving their quality of life by offering specialist neurological, cardiac, orthopaedic, movement disorder (including Parkinson's disease) and reconditioning programs to patients from across the Mornington Peninsula and Greater Melbourne areas to improve health and wellbeing.

Your role at St John of God Frankston Hospital

You will assist in all aspects of food preparation, equipment handing and the delivery and service of meals to patients, caregivers and visitors within the various areas of the Catering Services Department.

The Position

Assists with the preparation, plating, delivery of meals and snacks to patients and staff to various locations throughout the Hospital. Prepares, maintains and assists with the provision of meals and snacks in the staff dining room. Assists with the washing of cutlery, crockery and glassware. Assists with the washing up of large heavy-duty pots, pans and other kitchen utensils. Observes and practices all aspects of food, kitchen and personal hygiene. Assists with general kitchen hygiene, washing of walls, floors, refrigerators etc and other areas as requested.

You will have knowledge of all areas of kitchen hygiene and ability to interpret menus correctly.

To be successful, you will some knowledge of vegetable, salad and sandwich preparation for large numbers and good interpersonal skills.

Above all, people will be at the core of everything you do committing to and Supporting our Mission and Values.

We can offer you

Salary: $32.11 - $33.42 per hour plus 11.5% superannuationAs a casual employee, you can salary package a percentage of your earnings each pay period, which can be applied to a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expensesA welcoming and supportive cultureDynamic multidisciplinary teamDiscounts on hospital services and health insuranceAdditional professional development

For enquiries, contact Shamal Dissanayake, Executive Chef on .

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

Employment Type: Casual
Location: Mercy Place Ballarat
Upload with application: Resume, cover letter, and all relevant qualifications
Contact: Nav Sidhu I
All applications need to be submitted online, no emailed applications can be accepted

Where there's life, there's Mercy.
Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in that, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health, and help our teams deliver even greater outcomes.


About the opportunity

At Mercy Health, each moment, no matter how small, truly matters - and as a Food Service Assistant, you'll create cherished moments each day.
Meal Preparation: Assists in preparing and serving meals according to dietary requirements and resident preferences.Food Safety: Follows food safety protocols to ensure hygiene and prevent contamination.Resident Interaction: Engages with residents during mealtime, providing companionship and support.Cleaning Duties: Cleans and maintains kitchen and dining areas, ensuring a tidy environment.Assisting with Dietary Needs: Works with dietitians to accommodate special dietary needs and preferences.Training and Compliance: Participates in training on food safety regulations and compliance standards.Collaboration: Works closely with chefs and other kitchen staff to ensure smooth operations.Feedback Collection: Gathers feedback from residents about meal quality and preferences for improvementWhat you'll bring

You're reliable, resilient and have a whole lot of heart. Most importantly, you are genuinely interested in supporting others and making a difference in your community.

To thrive in this role, you will have:
Food Handling Certification: Completion of food safety training or certification, often required by local health regulations.Experience: Previous experience in food service or a kitchen environment, especially in aged care, is beneficial.Knowledge of Dietary Needs: Understanding of nutritional requirements and dietary restrictions common in aged care.Communication Skills: Good verbal communication skills to interact effectively with residents and staff.Teamwork: Ability to work collaboratively in a team-oriented environment.Physical Stamina: Capability to perform physical tasks, including lifting, standing for long periods, and moving equipment.Attention to Detail: Strong attention to detail, especially regarding food presentation and safety practices.Flexibility: Willingness to work varied shifts, including weekends and holidays, as needed.You will also be required to provide the below:

NDIS clearance OR NDIS application and recent police check


Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Your New Opportunity:

An excellent full time, permanent career opportunity has arisen for an Off Highway Supervisor to join our team in Darwin. You will be leading the Off Highway Service team, providing safe, timely and responsive service to our customers and contribute to the safety and efficiency of the Branch.

Other responsibilities include:

· Allocate technicians tasks as required.

· Conduct toolbox meetings.

· Provide technical assistance to Service Technicians.

· Review and action of Repair Orders for invoicing.

· Complete warranty Repair Orders in set guidelines.

About You:

· Diesel mechanic trade or similar.

· Ability to lead a team in a heavy industry environment.

· Diesel engine experience in MTU or similar.

· Certificate 4 in frontline management is desired.

· Risk Management Experience is desired.

· Team player who will adhere to and promote the Company's Values and Behaviours.

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

· Flexible work arrangements that work for the individual and the business

· Onsite parking

· Accredited Training & Development Programs

· Commitment to providing the highest levels of safety, technical and leadership training

· Competitive Remuneration

· Reward and Recognition Programs

· Employee Referral Program - generous employee referral fees.

· Employee Assistance Program.

· Family Friendly Benefits including Paid Parental Leave

· Penske Perks: save $1000's with access to discounts from your favourite retailers

About Penske

With over 1,300 employees across Australia and New Zealand, Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. We operate across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine. Penske is a leading distributor of premium power systems solutions from mtu, Detroit and Allison Transmission and the distributor of Western Star Trucks, Dennis Eagle and MAN Truck & Bus .

Be ambitious. We are.

Apply Now!

We value and embrace diversity, equity and inclusion in everything we do!

If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, Veterans, with Disability, and those who are culturally and linguistically diverse.

Require reasonable adjustments to the recruitment process? Please let us know.

Who Are we?



As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.



At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.



Is this the role for you?


As the Managed Document Services (MDS) State Supervisor, you're at the heart of delivering excellence to our clients. Your mission is to lead your team in consistently meeting service expectations, driving revenue growth, and ensuring full compliance with tools and documented processes.


The Team is responsible for the ongoing support of managed services at our client sites, (this may include print room services, support and uptime of the managed fleet, scanning services, special projects). It provides the primary interface to our clients onsite and is therefore critical to providing an exceptional client experience and how they perceive Ricoh Australia.



To be successful in this role:



Service Delivery & Operational Oversight

• Manage and respond to all concerns or risks that may impact service delivery.


• Identify and address areas for improvement across client sites.


• Coordinate team resources across locations to ensure customer SLAs are consistently met.


• Collaborate with peers and managers to develop and support best practice service delivery, maintaining a mindset of continuous improvement.


• Ensure sustainable delivery of MDS services across the broader MDS team.

Process & Performance Management

• Own, formulate, document, review, and revise support processes in conjunction with other Team Leaders.


• Implement methodologies to enhance preventive maintenance and strengthen customer and internal relationships.


• Monitor and manage resources in alignment with financial budgets.


• Prepare and deliver monthly performance reports for MDS Valet services.


• Provide operational support to MDS Valets, including assistance with ordering and maintaining stock supplies.


• Serve as backup for direct reports during absences (e.g., sick leave).

Supplier & Stakeholder Engagement

• 
  
  Manage third-party supplier performance, quality, and cost.
  
  


• 
  
  Collaborate with vendors to resolve service issues.
  
  

Team Development & Capability Building

• 
  
  Support team growth through training, coaching, and performance management.
  
  


• 
  
  Engage in ongoing learning to enhance team effectiveness.
  
  

Onboarding & Service Transition

• 
  
  Oversee onboarding of new staff in line with company standards.
  
  


• 
  
  Lead service transitions and implementations at client sites.
  
  

Customer Satisfaction: Keep customer satisfaction consistently above 95%.



Employee Engagement: Maintain employee satisfaction scores above 90% annually.



Performance Reporting: Provide clear, actionable dashboard reports covering risks, new initiatives, and monthly escalations.



Training Compliance: Ensure all mandatory training is completed on time.



Client Retention: Foster long-term client relationships through dependable service and ongoing improvement.

• Sydney Field-based role & willing to travel to the city and surrounding suburbs weekly

Desirable to have:

• ITIL Certified


• Diploma of Management or similar

What we give back to you?



At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

• Paid Parental Leave


• Purchased Leave Scheme


• Participation in our RedE recognition program


• Free income protection cover


• Wellness program


• Novated leasing

Employment Type

Permanent

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Authentically You**
Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**JOB SUMMARY**
W Sydney is currently casting for a **Food & Beverage Supervisor** for our hustling and bustling **Living Room (Lobby Bar)** . This role plays a integral part in the daily supervision of the Living Room Bar and the team and to continually improve guest and talent satisfaction. Some responsibilities include, but not limited to:
+ Take responsibility of the day to day operation of the Living Room Bar
+ Communicate effectively between different departments to ensure smooth and seamless service
+ Ensures compliance with all hotel policies, standards, and procedures
+ Monitors alcohol beverage service in compliance with local laws
+ Strives to improve service performance and sets a positive example for guest relations
+ Supports Talent on the floor during high demand times
+ Complete opening and closing duties including set up and cleaning of equipment
+ Create a positive environment for Talents so they can thrive at work
+ Provides feedback to Talent based on observation of service behaviors
**REQUIREMENTS**
+ Previous experience in a similar role within the hospitality industry
+ Availability to work weekends, rotating shifts, and public holidays when needed
+ Current and valid RSA
+ Knowledge of beverages and different cocktails, spirts, wines etc
+ Focus on service culture for the guests
+ Full working rights in Australia
**BENEFITS**
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great Places to Work' certified
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
**CTA TO LEARN MORE**
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
**DIVERSITY AND INCLUSION STATEMENT**
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.