917 Manager Role jobs in Australia
Business Operations Manager
Alice Springs, Northern Territory
KBR
Posted 15 days ago
Job Viewed
Job Description
Title:
Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:
+ Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability
+ Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
+ Coordinate and streamline operational process, procedure and reporting across multiple sites
+ Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency
+ Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance
+ Provide and lead an appropriately skilled workforce to carry out the functions of the SOW
+ Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements
+ Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work
+ Establish procedures, develop, and implement programs for Mission critical and increase efficiencies
+ Act as the central point of contact for COTR or GPOC for facilities related work
+ Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums
+ Responsible for the management of Work Orders to include resource management and interfacing with customer representatives
+ Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes
+ Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager
+ Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies
+ Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state
+ Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.
+ Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements
+ Embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements
+ A degree in Finance, Business, or Accounting from an accredited university
+ Demonstrated experience working on programs utilizing foreign currency
+ Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight
+ Demonstrated ability to meet short timelines
+ Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance
+ A wealth of experience, with a minimum of 10 or more years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel
+ A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs
+ Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels
+ Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000)
+ Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
+ Experience planning and implementing large-scale facility and logistics projects
+ Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events
+ Familiarity with 24/7/365 operational environment
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:
+ Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability
+ Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
+ Coordinate and streamline operational process, procedure and reporting across multiple sites
+ Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency
+ Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance
+ Provide and lead an appropriately skilled workforce to carry out the functions of the SOW
+ Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements
+ Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work
+ Establish procedures, develop, and implement programs for Mission critical and increase efficiencies
+ Act as the central point of contact for COTR or GPOC for facilities related work
+ Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums
+ Responsible for the management of Work Orders to include resource management and interfacing with customer representatives
+ Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes
+ Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager
+ Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies
+ Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state
+ Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.
+ Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements
+ Embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements
+ A degree in Finance, Business, or Accounting from an accredited university
+ Demonstrated experience working on programs utilizing foreign currency
+ Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight
+ Demonstrated ability to meet short timelines
+ Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance
+ A wealth of experience, with a minimum of 10 or more years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel
+ A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs
+ Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels
+ Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000)
+ Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
+ Experience planning and implementing large-scale facility and logistics projects
+ Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events
+ Familiarity with 24/7/365 operational environment
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
0
Territory Business Manager
Brisbane, Queensland
Globus Medical, Inc.
Posted 15 days ago
Job Viewed
Job Description
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
**Globus Medical - Orthopedics**
**Title:** Territory Business Manager - Orthopaedics
**Job Classification:** Full Time | Salary
**Department:** Field Sales
**Reports To:** National Sales Manager
**Location:** Brisbane, Australia
**Date:** May/June 2025
**About Us**
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
**Position Summary**
The **Territory Business Manager - Orthopaedics** is responsible for managing the PRECICE Nail Portfolio by developing effective strategic plans, utilizing Globus Medical's resources, and aggressively implementing actions to achieve optimal results that meet or exceed annual sales goals. This role focuses on driving adoption and market penetration of Globus' **orthopedic solutions** , including innovative and disruptive technologies for trauma and limb reconstruction. Success in this role will be achieved through in-depth product knowledge, strong relationships with orthopedic surgeons, and delivering value through clinical expertise.
**Essential Functions**
+ **Drive revenue and market share growth** in the **QLD** territory by identifying and developing new business opportunities.
+ Develop **strong relationships with orthopedic surgeons, hospitals, and clinical staff** , positioning Globus Medical as a trusted partner in orthopedic care.
+ Provide **expert case coverage and clinical support** for Globus orthopedic products, ensuring optimal surgical outcomes.
+ **Educate and train** surgeons and hospital staff on the clinical benefits and technical applications of Globus orthopedic solutions.
+ Organize and lead **peer-to-peer events, workshops, and surgeon training programs** to promote Globus technologies.
+ Execute a **territory sales strategy** , including developing an annual business plan with quarterly updates.
+ Regularly provide **market insights and competitive intelligence** to the Globus Medical leadership team.
+ **Manage consignment and loaner inventory** , ensuring product availability and proper utilization within the territory.
+ Attend and participate in **sales meetings, training programs, industry conferences, and trade shows** as required.
+ **Collaborate with the product development team** by providing surgeon feedback and clinical insights to support innovation.
+ Maintain compliance with **Australian healthcare regulations** and industry codes of conduct.
**Qualifications**
+ **5+ years of medical device sales experience** , preferably in **orthopaedics, trauma, or limb reconstruction** .
+ **Bachelor's degree** or equivalent industry experience.
+ Demonstrated ability to **drive territory growth and exceed sales targets** .
+ Strong knowledge of **orthopedic surgical procedures, implants, and instrumentation** .
+ **Operating room experience** with a proven ability to provide **technical support during surgery** .
+ Excellent **communication, negotiation, and relationship-building skills** .
+ Highly organized with the ability to **multitask and manage competing priorities** .
+ **Proficiency in MS Office** and CRM tools.
+ Willingness to **travel within Queensland and nationally** as required.
+ Valid **driver's license** .
**Our Values**
Our **Life Moves Us** philosophy is built on four values:
+ **Passionate About Innovation:** We continuously develop better solutions to improve patient care.
+ **Customer Focused:** We respond to customer needs with urgency and commitment.
+ **Teamwork:** We collaborate and support one another to achieve collective success.
+ **Driven:** We pursue our mission with passion, energy, and resilience.
**Physical Demands**
+ Required to **stand for extended periods** in surgical environments.
+ Must be able to **lift and transport medical device equipment** , up to 25 kg.
+ Requires **manual dexterity** and the ability to adjust focus for fine detail work.
**Equal Employment Opportunity**
Globus Medical is an equal opportunity employer. We value a diverse workforce and foster an inclusive and respectful environment for all employees.
**Other Duties**
This job description is not intended to be an exhaustive list of duties and responsibilities. Responsibilities may change at any time based on business needs.
**Our Values** **:**
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
+ **Passionate about Innovation** : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
+ **Customer Focused** : We listen to our customers' needs and respond with a sense of urgency.
+ **Teamwork** : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
+ **Driven** : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
**Equal Employment Opportunity** **:**
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
**Other Duties** **:**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
**Globus Medical - Orthopedics**
**Title:** Territory Business Manager - Orthopaedics
**Job Classification:** Full Time | Salary
**Department:** Field Sales
**Reports To:** National Sales Manager
**Location:** Brisbane, Australia
**Date:** May/June 2025
**About Us**
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
**Position Summary**
The **Territory Business Manager - Orthopaedics** is responsible for managing the PRECICE Nail Portfolio by developing effective strategic plans, utilizing Globus Medical's resources, and aggressively implementing actions to achieve optimal results that meet or exceed annual sales goals. This role focuses on driving adoption and market penetration of Globus' **orthopedic solutions** , including innovative and disruptive technologies for trauma and limb reconstruction. Success in this role will be achieved through in-depth product knowledge, strong relationships with orthopedic surgeons, and delivering value through clinical expertise.
**Essential Functions**
+ **Drive revenue and market share growth** in the **QLD** territory by identifying and developing new business opportunities.
+ Develop **strong relationships with orthopedic surgeons, hospitals, and clinical staff** , positioning Globus Medical as a trusted partner in orthopedic care.
+ Provide **expert case coverage and clinical support** for Globus orthopedic products, ensuring optimal surgical outcomes.
+ **Educate and train** surgeons and hospital staff on the clinical benefits and technical applications of Globus orthopedic solutions.
+ Organize and lead **peer-to-peer events, workshops, and surgeon training programs** to promote Globus technologies.
+ Execute a **territory sales strategy** , including developing an annual business plan with quarterly updates.
+ Regularly provide **market insights and competitive intelligence** to the Globus Medical leadership team.
+ **Manage consignment and loaner inventory** , ensuring product availability and proper utilization within the territory.
+ Attend and participate in **sales meetings, training programs, industry conferences, and trade shows** as required.
+ **Collaborate with the product development team** by providing surgeon feedback and clinical insights to support innovation.
+ Maintain compliance with **Australian healthcare regulations** and industry codes of conduct.
**Qualifications**
+ **5+ years of medical device sales experience** , preferably in **orthopaedics, trauma, or limb reconstruction** .
+ **Bachelor's degree** or equivalent industry experience.
+ Demonstrated ability to **drive territory growth and exceed sales targets** .
+ Strong knowledge of **orthopedic surgical procedures, implants, and instrumentation** .
+ **Operating room experience** with a proven ability to provide **technical support during surgery** .
+ Excellent **communication, negotiation, and relationship-building skills** .
+ Highly organized with the ability to **multitask and manage competing priorities** .
+ **Proficiency in MS Office** and CRM tools.
+ Willingness to **travel within Queensland and nationally** as required.
+ Valid **driver's license** .
**Our Values**
Our **Life Moves Us** philosophy is built on four values:
+ **Passionate About Innovation:** We continuously develop better solutions to improve patient care.
+ **Customer Focused:** We respond to customer needs with urgency and commitment.
+ **Teamwork:** We collaborate and support one another to achieve collective success.
+ **Driven:** We pursue our mission with passion, energy, and resilience.
**Physical Demands**
+ Required to **stand for extended periods** in surgical environments.
+ Must be able to **lift and transport medical device equipment** , up to 25 kg.
+ Requires **manual dexterity** and the ability to adjust focus for fine detail work.
**Equal Employment Opportunity**
Globus Medical is an equal opportunity employer. We value a diverse workforce and foster an inclusive and respectful environment for all employees.
**Other Duties**
This job description is not intended to be an exhaustive list of duties and responsibilities. Responsibilities may change at any time based on business needs.
**Our Values** **:**
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
+ **Passionate about Innovation** : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
+ **Customer Focused** : We listen to our customers' needs and respond with a sense of urgency.
+ **Teamwork** : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
+ **Driven** : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
**Equal Employment Opportunity** **:**
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
**Other Duties** **:**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This advertiser has chosen not to accept applicants from your region.
1
Program Business Manager - SPA
Fortitude Valley, Queensland
Northrop Grumman
Posted today
Job Viewed
Job Description
AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As a Program Finance Business Manager, you will be responsible for the financial reporting and deliverables of the Program, including project controls, Control Account Management (CAM) reporting, Estimates at Completion, Rolling Forecasts, Invoicing, Key Performance Index Monitoring, Cash Management, and other ad-hoc reporting as required.
You will also have accountability for:
+ Leadership, implementation and monitoring of effective controls to drive positive financial outcomes
+ Hands-on financial management responsibilities
+ Financial reporting on the program
+ Working with the Subcontracts team to reconcile open commitments
+ Reviewing monthly journals for accruals
+ Ensure weekly timesheet reviews occur
+ Ensuring artefacts and folders are maintained
+ Providing value add suggestions around process improvements
+ Reviewing of program performance reports for adequacy and compliance
+ Presenting of financial reporting to the customer and internal stakeholders
+ Reviewing monthly forecasting and closing activities
+ Providing guidance to the business on accounting policies and procedures
+ Being the financial point of contact for the program
+ Fiduciary responsibility for accurate P&L and cash flow
+ Supporting execution of contractual requirements, including customer reporting, meetings, negotiations
+ Fostering financial acumen in program personnel
+ Leading and mentoring program personnel
**About You:**
+ Bachelor's degree in a relevant discipline (Finance, Commerce as well as qualifications in Project Management)
+ CPA or CA Qualified
+ Project financial controls experience
+ Knowledge of:
+ Cost to Cost / Percentage complete
+ Revenue Recognition in accordance with AASB15
+ Estimate at Completion Reporting
+ Strong negotiation skills, influencing and stakeholder management
+ Interpreting contracts and tender documentation
+ Experience working in defence is not essential but highly desirable
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification_**
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As a Program Finance Business Manager, you will be responsible for the financial reporting and deliverables of the Program, including project controls, Control Account Management (CAM) reporting, Estimates at Completion, Rolling Forecasts, Invoicing, Key Performance Index Monitoring, Cash Management, and other ad-hoc reporting as required.
You will also have accountability for:
+ Leadership, implementation and monitoring of effective controls to drive positive financial outcomes
+ Hands-on financial management responsibilities
+ Financial reporting on the program
+ Working with the Subcontracts team to reconcile open commitments
+ Reviewing monthly journals for accruals
+ Ensure weekly timesheet reviews occur
+ Ensuring artefacts and folders are maintained
+ Providing value add suggestions around process improvements
+ Reviewing of program performance reports for adequacy and compliance
+ Presenting of financial reporting to the customer and internal stakeholders
+ Reviewing monthly forecasting and closing activities
+ Providing guidance to the business on accounting policies and procedures
+ Being the financial point of contact for the program
+ Fiduciary responsibility for accurate P&L and cash flow
+ Supporting execution of contractual requirements, including customer reporting, meetings, negotiations
+ Fostering financial acumen in program personnel
+ Leading and mentoring program personnel
**About You:**
+ Bachelor's degree in a relevant discipline (Finance, Commerce as well as qualifications in Project Management)
+ CPA or CA Qualified
+ Project financial controls experience
+ Knowledge of:
+ Cost to Cost / Percentage complete
+ Revenue Recognition in accordance with AASB15
+ Estimate at Completion Reporting
+ Strong negotiation skills, influencing and stakeholder management
+ Interpreting contracts and tender documentation
+ Experience working in defence is not essential but highly desirable
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification_**
This advertiser has chosen not to accept applicants from your region.
2
National Business Manager, IBD
Scoresby, Victoria
J&J Family of Companies
Posted 9 days ago
Job Viewed
Job Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Pharmaceutical Sales
**Job Sub** **Function:**
Sales - Immunology (Commission)
**Job Category:**
People Leader
**All Job Posting Locations:**
North Ryde, New South Wales, Australia, Scoresby, Victoria, Australia
**Job Description:**
+ **Great Place to Work® Certified - 2025**
+ **Johnson & Johnson named a 2025 Fortune World's Most Admired Company**
+ **Competitive salary package, flexible work practices** **, award winning benefits**
+ **Continuous training and development**
**ABOUT INNOVATIVE MEDICINE**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at OPPORTUNITY**
As the National Business Manager, IBD you will be accountable for leading a team of account managers, developing and executing the portfolio strategic sales plans.
The key focus of the role is to achieve business results nationally by working through your sales team with the goals of contributing to optimal patient outcomes, increasing customer awareness, knowledge and understanding about the company/product/services, and building meaningful partnerships.
This position requires a passionate professional with a proven track record. You'll have a reputation for success, building strong relationships and achieving high levels of engagement.
**RESPONSIBILITIES**
+ Manage a team of 5 account managers responsible for the IBD portfolio.
+ Shape the development of national sales, brand strategies and tactics to drive growth of the portfolio.
+ Drive execution of national plans through the sales team, adapting approach with agility based on lead indicators and market responsiveness.
+ Leads your team to develop and implement quality account plans across the region that drive mutually beneficial outcomes for customers, patients and JnJ.
+ Owns & drives their development as well as the individuals within your team. Proactively works with direct reports to establish development plans, supports implementation and reviews plans regularly.
+ Coaches Account Manages to high performance, embedding continuous development of competitive selling capabilities, key account management capabilities, and breadth and depth of TA / Product knowledge.
**Skills & Competencies**
+ Customer focused orientation.
+ Strong commercial acumen, strategic planning & achievement drive.
+ Demonstrated ability to coach and get the best out of people you work with.
+ Demonstrated people leadership experience.
+ A track record of success with excellent communication skills.
**Experience or qualifications that are critical to this position**
+ Territory degree or equivalent
+ Experience within the Healthcare Sales sector essential with experience in the pharmaceutical industry preferred.
+ A collaborative, results-orientated style, and approach.
+ High integrity and work ethics, in line with our company's core values.
Johnson & Johnson, as a world leader across multiple therapy areas, offers a dynamic environment with opportunities to learn and grow across a broad range of those therapeutic areas. We encourage candidates with a strong desire to learn and a willingness to adapt to new challenges to apply.
**COMPANY CULTURE**
+ Competitive remuneration package.
+ Continuous training and support.
+ Award-winning leadership development programs.
+ Inclusive, flexible, and accessible working arrangements.
+ Equal opportunity employer supporting diversity and inclusion.
**WHY CHOOSE US:**
+ Competitive remuneration package and continuous training.
+ Supportive environment with award-winning leadership development programs.
+ Inclusive, flexible, and accessible working arrangements for all.
**OUR BENEFITS:**
+ Up to 18 weeks of parental leave to support new parents.
+ 4 days of volunteer leave to give back to the community.
+ Option to purchase up to 2 weeks of additional annual leave for extra time off.
+ Enjoy a dedicated Wellbeing Day to prioritize self-care.
+ Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
+ Access to an Employee Assistance Program for personal and professional support.
+ Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
+ Life insurance coverage for added peace of mind.
And much more.
**Great Place to Work® Certified- 2025**
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.
Pharmaceutical Sales
**Job Sub** **Function:**
Sales - Immunology (Commission)
**Job Category:**
People Leader
**All Job Posting Locations:**
North Ryde, New South Wales, Australia, Scoresby, Victoria, Australia
**Job Description:**
+ **Great Place to Work® Certified - 2025**
+ **Johnson & Johnson named a 2025 Fortune World's Most Admired Company**
+ **Competitive salary package, flexible work practices** **, award winning benefits**
+ **Continuous training and development**
**ABOUT INNOVATIVE MEDICINE**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at OPPORTUNITY**
As the National Business Manager, IBD you will be accountable for leading a team of account managers, developing and executing the portfolio strategic sales plans.
The key focus of the role is to achieve business results nationally by working through your sales team with the goals of contributing to optimal patient outcomes, increasing customer awareness, knowledge and understanding about the company/product/services, and building meaningful partnerships.
This position requires a passionate professional with a proven track record. You'll have a reputation for success, building strong relationships and achieving high levels of engagement.
**RESPONSIBILITIES**
+ Manage a team of 5 account managers responsible for the IBD portfolio.
+ Shape the development of national sales, brand strategies and tactics to drive growth of the portfolio.
+ Drive execution of national plans through the sales team, adapting approach with agility based on lead indicators and market responsiveness.
+ Leads your team to develop and implement quality account plans across the region that drive mutually beneficial outcomes for customers, patients and JnJ.
+ Owns & drives their development as well as the individuals within your team. Proactively works with direct reports to establish development plans, supports implementation and reviews plans regularly.
+ Coaches Account Manages to high performance, embedding continuous development of competitive selling capabilities, key account management capabilities, and breadth and depth of TA / Product knowledge.
**Skills & Competencies**
+ Customer focused orientation.
+ Strong commercial acumen, strategic planning & achievement drive.
+ Demonstrated ability to coach and get the best out of people you work with.
+ Demonstrated people leadership experience.
+ A track record of success with excellent communication skills.
**Experience or qualifications that are critical to this position**
+ Territory degree or equivalent
+ Experience within the Healthcare Sales sector essential with experience in the pharmaceutical industry preferred.
+ A collaborative, results-orientated style, and approach.
+ High integrity and work ethics, in line with our company's core values.
Johnson & Johnson, as a world leader across multiple therapy areas, offers a dynamic environment with opportunities to learn and grow across a broad range of those therapeutic areas. We encourage candidates with a strong desire to learn and a willingness to adapt to new challenges to apply.
**COMPANY CULTURE**
+ Competitive remuneration package.
+ Continuous training and support.
+ Award-winning leadership development programs.
+ Inclusive, flexible, and accessible working arrangements.
+ Equal opportunity employer supporting diversity and inclusion.
**WHY CHOOSE US:**
+ Competitive remuneration package and continuous training.
+ Supportive environment with award-winning leadership development programs.
+ Inclusive, flexible, and accessible working arrangements for all.
**OUR BENEFITS:**
+ Up to 18 weeks of parental leave to support new parents.
+ 4 days of volunteer leave to give back to the community.
+ Option to purchase up to 2 weeks of additional annual leave for extra time off.
+ Enjoy a dedicated Wellbeing Day to prioritize self-care.
+ Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
+ Access to an Employee Assistance Program for personal and professional support.
+ Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
+ Life insurance coverage for added peace of mind.
And much more.
**Great Place to Work® Certified- 2025**
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.
This advertiser has chosen not to accept applicants from your region.
3
Customer Business Manager - EDG
Sydney, New South Wales
Diageo
Posted 15 days ago
Job Viewed
Job Description
**Job Description :**
**Who are we?**
From humble beginnings to extraordinary futures, Diageo is centred on crafting incredible stories of ambitious possibilities. From our iconic global brands such as Johnnie Walker, Smirnoff, Tanqueray and Don Julio, to our local homegrown heroes Bundaberg Rum and UDL, we are a team of pioneers, looking to lead the future of our industry and brands from today. At Diageo, you will be a chosen custodian of our brand portfolio, entrusted with building brands for consumers to celebrate with in the moments that matter. Alongside you will be a group of ambitious, passionate and innovative people, who will help you to achieve extraordinary heights. Together, you will help us create a future worth celebrating.
**About the role**
As the Customer Business Manager - RTD within the Endeavour Group Ltd (EGL) team, you will be focused on building a profitable share winning growth strategy to grow our brands in the highly competitive alcoholic beverages Spirits Category within one of our key retailers. This will need to be done in partnership with the Endeavour Drinks Group to deliver growth in line with their objectives.
**So, what does this role look like for you?**
+ Lead the development and negotiation the category strategy for RTD with this key customer group in order to develop our robust financial commitments.
+ Ensure the achievement of the full year financial objectives by ensuring all key deliverables are being monitored and shortfalls addressed. These accounts have a major impact on the ability of the total business to achieve full year objectives.
+ Lead the execution and evaluation on agreed strategic initiatives with the Customer; leadership of negotiation of investment packages and execution standards with customer.
+ Champion the EDG customer group cross and intra functionally to share insights and learnings across the business and work closely with internal teams (Marketing, Shopper and Category) to ensure our goals and objectives are met within the customer.
+ Drive cross functional and commercial peer engagement with consistency and collaboration, including category, shopper marketing, innovation and across the broader commercial team.
+ Lead the S&OP process for the premix portfolio, working closely with the demand team in order to ensure a high level of accuracy.
+ Lead the promotional program setting the direction and driving high standards with the National Account Manager RTD.
**What will you bring to the table?**
+ Established experience in promotions, account management or key account management, within an FMCG or Liquor environment;
+ Well developed analytical capability, with the ability to drive data into practical insights;
+ Ability and experience to manage a P&L and a customer P&L.
+ Experience in negotiating with customers, understanding their needs vs. the needs of Diageo.
+ Experience in setting direction and managing deliverables through team members setting high standards of performance expectations.
+ Capable in managing & influencing multiple dependent collaborators internally and externally, backed by solid and authentic relationship building and interpersonal skills; and
+ Ability to work in a fast paced, ambiguous environment and act quickly to capitalise on opportunities.
**What are the benefits?**
We are an organisation that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision.
You will also be rewarded through competitive salary and monetary benefits including bonus, flexible leave entitlements and product allowance as well as being supported via non-monetary benefits including an industry leading parental leave policy, volunteering days and workplace giving, and subscriptions to mental health and fitness platforms.
**Our commitment to inclusion and diversity:**
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
**Worker Type :**
Regular
**Primary Location:**
Sydney HQ
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
**Who are we?**
From humble beginnings to extraordinary futures, Diageo is centred on crafting incredible stories of ambitious possibilities. From our iconic global brands such as Johnnie Walker, Smirnoff, Tanqueray and Don Julio, to our local homegrown heroes Bundaberg Rum and UDL, we are a team of pioneers, looking to lead the future of our industry and brands from today. At Diageo, you will be a chosen custodian of our brand portfolio, entrusted with building brands for consumers to celebrate with in the moments that matter. Alongside you will be a group of ambitious, passionate and innovative people, who will help you to achieve extraordinary heights. Together, you will help us create a future worth celebrating.
**About the role**
As the Customer Business Manager - RTD within the Endeavour Group Ltd (EGL) team, you will be focused on building a profitable share winning growth strategy to grow our brands in the highly competitive alcoholic beverages Spirits Category within one of our key retailers. This will need to be done in partnership with the Endeavour Drinks Group to deliver growth in line with their objectives.
**So, what does this role look like for you?**
+ Lead the development and negotiation the category strategy for RTD with this key customer group in order to develop our robust financial commitments.
+ Ensure the achievement of the full year financial objectives by ensuring all key deliverables are being monitored and shortfalls addressed. These accounts have a major impact on the ability of the total business to achieve full year objectives.
+ Lead the execution and evaluation on agreed strategic initiatives with the Customer; leadership of negotiation of investment packages and execution standards with customer.
+ Champion the EDG customer group cross and intra functionally to share insights and learnings across the business and work closely with internal teams (Marketing, Shopper and Category) to ensure our goals and objectives are met within the customer.
+ Drive cross functional and commercial peer engagement with consistency and collaboration, including category, shopper marketing, innovation and across the broader commercial team.
+ Lead the S&OP process for the premix portfolio, working closely with the demand team in order to ensure a high level of accuracy.
+ Lead the promotional program setting the direction and driving high standards with the National Account Manager RTD.
**What will you bring to the table?**
+ Established experience in promotions, account management or key account management, within an FMCG or Liquor environment;
+ Well developed analytical capability, with the ability to drive data into practical insights;
+ Ability and experience to manage a P&L and a customer P&L.
+ Experience in negotiating with customers, understanding their needs vs. the needs of Diageo.
+ Experience in setting direction and managing deliverables through team members setting high standards of performance expectations.
+ Capable in managing & influencing multiple dependent collaborators internally and externally, backed by solid and authentic relationship building and interpersonal skills; and
+ Ability to work in a fast paced, ambiguous environment and act quickly to capitalise on opportunities.
**What are the benefits?**
We are an organisation that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision.
You will also be rewarded through competitive salary and monetary benefits including bonus, flexible leave entitlements and product allowance as well as being supported via non-monetary benefits including an industry leading parental leave policy, volunteering days and workplace giving, and subscriptions to mental health and fitness platforms.
**Our commitment to inclusion and diversity:**
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
**Worker Type :**
Regular
**Primary Location:**
Sydney HQ
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
This advertiser has chosen not to accept applicants from your region.
4
Commercial Manager / Senior Business Development Manager
Melbourne, Victoria
Emerson
Posted 24 days ago
Job Viewed
Job Description
**In This Role, Your Responsibilities Will Be:**
+ Develop and Propose Growth Plans to Target End User Customer Segments, Products / Solutions we offer vs competitors (Positioning / Pricing), Go to Market tactics (Channel / Marcom / Daily sales / Services. Strong Execution.
+ Handling Commercial Relationships with Key account.
+ Forecast budget requirement for short, medium and long term In addition to analyzing and handling project financials
**Who You Are:**
You build strong customer relationships and delivering customer-centric solutions. You are interpreting and applying understanding of key financial indicators to make better business decisions. You anticipate and balance the needs of multiple partners. You are seeing ahead to future possibilities and translating them into breakthrough strategies.
**For This Role, You Will Need:**
+ Bachelor's degree required
+ Minimum of five years of managerial experience with proven successful track record indeveloping business
+ Negotiating commercial agreements
+ Develop and implement business plans
+ Skilled in English reading and writing
**Preferred Qualifications That Set You Apart:**
+ Proven experience to tackle problems and provide solutions that are aligned with business growth
+ Demonstrated ability to build wide and effective networks of contacts
+ Proven experience in selling to the professional services, government and/or other commercial sectors
+ Strong commitment to customer satisfaction
+ Established experience in holding commercial meetings with all levels including senior executive and translating their business needs into a complete solution
+ Successful track record in B2B face to face consultative selling, achieving and exceeding set targets
+ Demonstrated ability to convert and close sales deals and achieve sales quotas
+ Experience in a recognized sales methodology is essential
+ Excellent written and verbal communication, interpersonal and presentation skills
+ Excellent in delivering insights and recommendations
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Ridge Tool is a wholly-owned subsidiary of Emerson, and the ultimate employer guarantor for this position is Ridge Tool Company.**
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
+ Develop and Propose Growth Plans to Target End User Customer Segments, Products / Solutions we offer vs competitors (Positioning / Pricing), Go to Market tactics (Channel / Marcom / Daily sales / Services. Strong Execution.
+ Handling Commercial Relationships with Key account.
+ Forecast budget requirement for short, medium and long term In addition to analyzing and handling project financials
**Who You Are:**
You build strong customer relationships and delivering customer-centric solutions. You are interpreting and applying understanding of key financial indicators to make better business decisions. You anticipate and balance the needs of multiple partners. You are seeing ahead to future possibilities and translating them into breakthrough strategies.
**For This Role, You Will Need:**
+ Bachelor's degree required
+ Minimum of five years of managerial experience with proven successful track record indeveloping business
+ Negotiating commercial agreements
+ Develop and implement business plans
+ Skilled in English reading and writing
**Preferred Qualifications That Set You Apart:**
+ Proven experience to tackle problems and provide solutions that are aligned with business growth
+ Demonstrated ability to build wide and effective networks of contacts
+ Proven experience in selling to the professional services, government and/or other commercial sectors
+ Strong commitment to customer satisfaction
+ Established experience in holding commercial meetings with all levels including senior executive and translating their business needs into a complete solution
+ Successful track record in B2B face to face consultative selling, achieving and exceeding set targets
+ Demonstrated ability to convert and close sales deals and achieve sales quotas
+ Experience in a recognized sales methodology is essential
+ Excellent written and verbal communication, interpersonal and presentation skills
+ Excellent in delivering insights and recommendations
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Ridge Tool is a wholly-owned subsidiary of Emerson, and the ultimate employer guarantor for this position is Ridge Tool Company.**
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.
5
Business Development Manager
2000 Sydney, New South Wales
Bridgit
Posted 7 days ago
Job Viewed
Job Description
This is a Business Development Manager role with Bridgit based in Sydney, NSW, AU
== Bridgit ==
Role Seniority - mid level, junior
More about the Business Development Manager role at Bridgit
== Bridgit ==
Role Seniority - mid level, junior
More about the Business Development Manager role at Bridgit
About Us
This advertiser has chosen not to accept applicants from your region.
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About the latest Manager role Jobs in Australia !
6
Business Development Manager
Adelaide, South Australia
IHG
Posted today
Job Viewed
Job Description
We're always looking for new ways to raise the bar. That's why we're seeking a Business Development Manager with a proven track record in driving sales and exceeding targets to help us fill our rooms, meetings, and events spaces.
The **Business Development Manager** works closely with the Director of Sales & Marketing to deliver sales activities in line with the hotel's annual plan, with the aim of exceeding budget targets. The role focuses on corporate, group, and meetings sales, driving both short- and long-term revenue growth.
**Key responsibilities include:**
+ Proactively sourcing and securing new business while managing an assigned account base.
+ Building and maintaining strong client relationships to ensure repeat and long-term business.
+ Collaborating with internal teams, including National/Regional Sales and the Crowne Meetings Manager, to align sales efforts and deliver client expectations.
+ Expanding the MICE segment through pipeline development, competitor share shift, and targeted business strategies.
+ Identifying new source markets through research and opportunity analysis.
+ Representing the hotel through site inspections, client engagement, trade shows, and industry events.
+ Developing a strong network of decision-makers, meeting planners, PCOs, and industry partners.
This role is key to maximising revenue opportunities, strengthening market presence, and building long-term client partnerships for the hotel.
**What we need from you:**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Administration or Sales/Management
+ Minimum 3 years of demonstrated hotel sales experience within Australasia with a proven track record of success driving repeat business
+ Excellent written and verbal communication skills
+ Good understanding of hotel systems and revenue management principles
+ Undertaken formal sales training program (internal or external)
**What you can expect from us:**
Let's #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including:
+ Dry cleaning/laundry of your business attire
+ Proactive paid wellbeing days
+ Paid birthday leave
+ Enhanced parental leave
+ Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
+ A massive discounts platform for all your favourite brands and retailers - to help your salary go further
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
The **Business Development Manager** works closely with the Director of Sales & Marketing to deliver sales activities in line with the hotel's annual plan, with the aim of exceeding budget targets. The role focuses on corporate, group, and meetings sales, driving both short- and long-term revenue growth.
**Key responsibilities include:**
+ Proactively sourcing and securing new business while managing an assigned account base.
+ Building and maintaining strong client relationships to ensure repeat and long-term business.
+ Collaborating with internal teams, including National/Regional Sales and the Crowne Meetings Manager, to align sales efforts and deliver client expectations.
+ Expanding the MICE segment through pipeline development, competitor share shift, and targeted business strategies.
+ Identifying new source markets through research and opportunity analysis.
+ Representing the hotel through site inspections, client engagement, trade shows, and industry events.
+ Developing a strong network of decision-makers, meeting planners, PCOs, and industry partners.
This role is key to maximising revenue opportunities, strengthening market presence, and building long-term client partnerships for the hotel.
**What we need from you:**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Administration or Sales/Management
+ Minimum 3 years of demonstrated hotel sales experience within Australasia with a proven track record of success driving repeat business
+ Excellent written and verbal communication skills
+ Good understanding of hotel systems and revenue management principles
+ Undertaken formal sales training program (internal or external)
**What you can expect from us:**
Let's #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including:
+ Dry cleaning/laundry of your business attire
+ Proactive paid wellbeing days
+ Paid birthday leave
+ Enhanced parental leave
+ Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
+ A massive discounts platform for all your favourite brands and retailers - to help your salary go further
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Business Development Manager
Newcastle, New South Wales
Stanley Black and Decker
Posted today
Job Viewed
Job Description
**Business Development Manager - Newcastle Based**
**Make Your Mark. Shape Your Future**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better **For Those Who Make The World.** Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including **DEWALT®, IRWIN®, CUB CADET®, STANLEY®** and **BLACK+DECKER®.**
**The Job:**
As a Business Development Manager, you will be part of our NSW End to End Solutions Team working to strategically drive growth and profitability by identifying and capitalising on new business opportunities.
**Your duties will include:**
+ Drive demand creation and sales performance to achieve financial targets.
+ Develop and execute customer growth plans, focusing on winning new customers and expanding key accounts
+ Target top end users with tailored growth strategies.
+ Demonstrate leadership behavioral standards and foster cross-department collaboration.
+ Execute disciplined sales processes to maintain best-in-class standards.
+ Expand margins through directional selling and category management.
+ Identify and execute priority trade/applications.
+ Manage pipeline and opportunity forecasting to support business objectives.
**The Person:**
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation and thrive in a dynamic environment. You embrace opportunities to do your job and do a world of good. You are happiest when you are working with others to uncover challenges, create solutions and build team success
**You will also have:**
+ Proven experience in business development, sales, or account management.
+ Strong communication and negotiation skills.
+ Ability to build and maintain stakeholder relationships.
+ Proficiency with sales technology platforms (e.g., Salesforce, SharePoint).
+ Analytical mindset, with a focus on margin expansion and pipeline management.
+ Self-motivation and a results-driven approach.
+ A background working on construction sites will be highly regarded.
**The Details:**
+ Discounts on Stanley Black & Decker tools and other partner programs
+ Additional Parental Leave Benefits
+ Annual Mental Health and Wellbeing Day
+ Company vehicle, laptop, phone, and credit card
+ Competitive Incentive Plan
+ 1 day volunteer leave with Disaster Relief Australia
+ Ability to join WHEREFIT (Gyms, activewear, food discounts, and more)
+ Access to LinkedIn Learning
**And More:**
+ **Grow** : Be part of our global company with 20+ brands to develop your skills along multiple career paths.
+ **Learn** : Access a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
+ **Belong** : Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
+ **Give Back** : Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
**Ready to Make Your Mark? Apply today to join Stanley Black & Decker and help shape the future.**
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
**Make Your Mark. Shape Your Future**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better **For Those Who Make The World.** Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including **DEWALT®, IRWIN®, CUB CADET®, STANLEY®** and **BLACK+DECKER®.**
**The Job:**
As a Business Development Manager, you will be part of our NSW End to End Solutions Team working to strategically drive growth and profitability by identifying and capitalising on new business opportunities.
**Your duties will include:**
+ Drive demand creation and sales performance to achieve financial targets.
+ Develop and execute customer growth plans, focusing on winning new customers and expanding key accounts
+ Target top end users with tailored growth strategies.
+ Demonstrate leadership behavioral standards and foster cross-department collaboration.
+ Execute disciplined sales processes to maintain best-in-class standards.
+ Expand margins through directional selling and category management.
+ Identify and execute priority trade/applications.
+ Manage pipeline and opportunity forecasting to support business objectives.
**The Person:**
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation and thrive in a dynamic environment. You embrace opportunities to do your job and do a world of good. You are happiest when you are working with others to uncover challenges, create solutions and build team success
**You will also have:**
+ Proven experience in business development, sales, or account management.
+ Strong communication and negotiation skills.
+ Ability to build and maintain stakeholder relationships.
+ Proficiency with sales technology platforms (e.g., Salesforce, SharePoint).
+ Analytical mindset, with a focus on margin expansion and pipeline management.
+ Self-motivation and a results-driven approach.
+ A background working on construction sites will be highly regarded.
**The Details:**
+ Discounts on Stanley Black & Decker tools and other partner programs
+ Additional Parental Leave Benefits
+ Annual Mental Health and Wellbeing Day
+ Company vehicle, laptop, phone, and credit card
+ Competitive Incentive Plan
+ 1 day volunteer leave with Disaster Relief Australia
+ Ability to join WHEREFIT (Gyms, activewear, food discounts, and more)
+ Access to LinkedIn Learning
**And More:**
+ **Grow** : Be part of our global company with 20+ brands to develop your skills along multiple career paths.
+ **Learn** : Access a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
+ **Belong** : Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
+ **Give Back** : Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
**Ready to Make Your Mark? Apply today to join Stanley Black & Decker and help shape the future.**
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
This advertiser has chosen not to accept applicants from your region.
8
Business Development Manager
Melbourne, Victoria
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia, 3003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing group/catering-related opportunities. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia, 3003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing group/catering-related opportunities. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
9