8 Marketing Director jobs in Australia

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Director of Marketing is responsible for developing and implementing marketing strategies to achieve property's revenue and brand objectives whilst consistently analyzing market information.
This role delivers high-impact marketing and innovative PR campaigns to drive hotel, restaurant & bar and spa revenues with brand relevant activation.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- High school diploma or GED; 6 years experience in the sales and marketing, guest services, front desk, or related professional area with 2 years in a managerial capacity.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area with two years in a managerial capacity
**CORE WORK ACTIVITIES**
**Managing Marketing Communications Activities**
- Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and aligns with brand requirements. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
- Compares actual achievements against goals on a regular basis and takes corrective action.
- Works with the Director of Sales and Distribution and prepares on a timely basis the monthly sales and marketing "communications" report.
+ Planning of all mailing activities, and oversees their execution.
- Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.
- Supervises and directs photography for advertising, collateral and public relations purposes.
+ Works closely with the PR Agency and the field marketing department at corporate office to ensure activations & happenings are scheduled and on brand and that social media content and partnerships are priority.
- Ensures the department has a comprehensive master slide/photo library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.
- Supervises operations of the in-house artwork.
- Monitors activities of competitor hotels and trends within the industry.
**Managing Public Relations Activities**
- Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
- Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships
- Prepares press releases for appropriate targeted media, locally, regionally and internationally.
- Works closely with the corporate and international press offices on developing story angles.
- Plays a key role in community and government relations as well as VIP handling.
- Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.
- Creates and organizes press promotional activities.
- Participates in the press events/trips organized by the area offices as required.
- Conducts press blitzes when appropriate.
- Ensures press kit information is comprehensive and kept up-to-date.
**Managing Advertising Activities**
- Works with the PR agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.
- Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.
- Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.
- Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.
- Monitors and maintains media schedules as well as prompt settlement of accounts.
**Managing Direct Marketing Activities**
- Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.
- Is responsible for planning, implementation and tracking of electronic marketing activities.
- Maintains budget control.
**Manages Collateral**
- Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.
- Ensures hotel information is updated regularly on the internet/intranet.
- Supervises the production and quality of all displays and temporary signage in hotel public areas.
- Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.
- Supervises the in-house graphic designer and/or print shop.
**Human Resources**
- Embrace the JW Marriott Core Vision and Values and assist in ensuring it is cascaded to our Associates.
- Support the hotel's BASE training program and run a departmental orientation program for new Associates in Marketing to received the appropriate new hire training to successfully perform their role.
- Supervise Marketing associates and ensure they perform at the expected level.
- Promote a warm and positive environment and a working culture based on Marriott's "Put People First" culture whereby Associates can achieve their fullest potential and they accomplishments are recognized ad rewarded. .
- Embrace associate development by actively planning and participating in training initiatives.
+ Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- 4 year college degree.
- Demonstrated skills in supervising a team.
- Lodging sales experience.
- Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the development of a strategic account plan for the demand generators in the market.
- Manages the property's reactive and proactive sales efforts.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
- Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attends sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
- Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
- Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
- Serves as the sales contact for customers; serves as the customer advocate.
- Serves as hotel authority on sales processes and sales contracts.
- Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
- Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
- Supports the General Manager by coordinating crisis communications.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
- Interfaces with regional marketing communications for regional and national promotions pull through.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops strong partnerships with local organizations to further increase brand/product awareness.
- Develops and manages internal key stakeholder relationships.
- Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Leadership**
- Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
- Develops sales goals and strategies and verifies alignment with the brand business strategy.
- Executes the sales strategy in order to meet individual booking goals for both self and staff.
- Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
- Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
- Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
- Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
- Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
- Transfers functional knowledge and develops group sales skills of other discipline managers.
- Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
- Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
- Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Director of Sales and Marketing, opportunity awaits.
**JOB SUMMARY**
Functions as the leader of the property's sales department for properties with bookings over peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
+ 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in a sales related professional area.
+ Hotel sales experience.
**Preferred:**
+ Demonstrated skills in supervising a team
+ Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
+ Manages the development of a strategic account plan for the demand generators in the market.
+ Manages the property's reactive and proactive sales efforts.
+ Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
+ Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
+ Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
+ Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
+ Attends sales strategy meetings to provide input on weekly and overall sales strategy.
+ Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
+ Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
+ Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
+ Serves as the sales contact for customers; serves as the customer advocate.
+ Serves as hotel authority on sales processes and sales contracts.
+ Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
+ Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
+ Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
+ Supports the General Manager by coordinating crisis communications.
+ Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
+ Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
+ Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
+ Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
+ Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
+ Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
+ Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
+ Interfaces with regional marketing communications for regional and national promotions pull through.
+ Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
+ Develops strong partnerships with local organizations to further increase brand/product awareness.
+ Develops and manages internal key stakeholder relationships.
+ Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
+ Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
+ Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
+ Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Leadership**
+ Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
+ Develops sales goals and strategies and verifies alignment with the brand business strategy.
+ Executes the sales strategy in order to meet individual booking goals for both self and staff.
+ Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
+ Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
+ Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
+ Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
+ Creates effective structures, processes, jobs and performance management systems are in place.
+ Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
+ Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
+ Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
+ Supports tools and training resources to educate sales associates on winning catering solutions.
+ Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
+ Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
+ Transfers functional knowledge and develops group sales skills of other discipline managers.
+ Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
+ Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
+ Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Description:**
**About Andaz Gold Coast**
Andaz means "personal style" - a celebration of individuality, curiosity and creativity. Opening in mid 2026 in the heart of Broadbeach, Andaz Gold Coast will redefine the Australian lifestyle hotel scene with:
+ 202 luxurious rooms and suites with imaginative interiors and local artistry
+ The Coast's largest pool deck club: Andaz Pool Club with private cabanas, cocktail bar and al fresco dining
+ Elevated, event-light positioning: a rooms-led hotel without major event spaces
+ Bespoke F&B experiences: Hinterland Bar, a Mediterranean brasserie & bar, and an energising morning bar concept to awaken body, mind and soul
+ Holistic wellbeing offerings and a state-of-the-art fitness centre
+ Immersive local partnerships and tailored guest experiences
**The Opportunity**
We are seeking a visionary Director of Sales & Marketing to lead the pre-opening commercial strategy and the ongoing market performance of Australia's first Andaz. This role will be based on the beautiful Gold Coast, and will shape the hotel's market entry, craft its brand narrative, and drive sustainable revenue across rooms and F&B in a lifestyle-led, experience-centric environment.
You will report to the General Manager and lead a high-performing Sales & Marketing team across sales, revenue strategy, brand marketing, digital, PR and reservations partnerships. You will be the hotel's commercial champion, ensuring every touchpoint reflects Andaz brand promise while delivering strong top-line results for all stakeholders.
**Key Responsibilities**
**Pre-Opening**
+ Build the go-to-market plan: positioning, pricing, channel strategy, content and launch calendar tailored to a room-led, lifestyle hotel
+ Design the optimal commercial structure, recruit and onboard a best-in-class Sales & Marketing team, and embed Hyatt/Andaz operating standards
+ Develop segment strategies: luxury leisure (domestic as expected majority and inbound), premium corporate, conference guests attending GCCC, high-end wholesale, consortia/TA, entertainment, long-stay suites, and lifestyle groups/buyouts
+ Create partnerships: local brand collaborators, wellness, culture, art, culinary and beach lifestyle partners; tourism bodies; influencers and content creators
+ Lead pre-opening revenue management in partnership with the RM team and great regional Hyatt leadership: demand forecasting, pricing, inventory rules, distribution and channel mix
+ Establish digital foundations: website, SEO/SEM, CRM, social, content production, visual identity and storytelling; manage agency relationships
+ Craft PR/communications strategy with your Marketing manager: brand launch, media hosting, trade education, and community engagement
+ Build opening offers, F&B launch plans and signature experiences (pool club cabanas, morning rituals, hinterland journeys)
**Operating**
+ Own total commercial performance: rooms, F&B and ancillary revenues with a focus on RevPAR index outperformance and profitable channel mix
+ Lead and coach the Sales & Marketing team; set targets by segment, monitor productivity, develop talent and succession plans
+ Maintain key account leadership and market presence; drive account acquisition and grow share in target segments
+ Oversee marketing and digital performance: campaigns, content, social, CRM, loyalty (World of Hyatt), and reputation management
+ Arrange and lead weekly revenue/yield meetings; align pricing, inventory, and promotional levers with demand and pace
+ Ensure brand guardianship across all guest touchpoints and communications, elevating the Andaz experience and storytelling
+ Provide timely reporting, insights and action plans; translate data into decisive, profitable actions
**Qualifications:**
+ Proven success as a Director of Sales & Marketing (or senior commercial leadership) within luxury or upper-upscale hotels
+ Pre-opening experience strongly preferred; 5-star hotel operations exposure essential
+ Track record driving rooms-led performance without reliance on large event spaces
+ Strength in revenue strategy, distribution, digital marketing, CRM and brand PR
+ Deep relationships across luxury leisure, premium corporate and trade; familiarity with Australian and inbound markets
+ Inspirational people leader: coaching, talent development and performance management
+ Commercially astute and data-driven, with creative brand sensibility and exceptional communication skills
+ Tertiary qualification in Business, Hospitality or Sales & Marketing (preferred)
+ Full Australian working rights (preferred)
**Why Join Andaz Gold Coast by Hyatt**
+ Be part of the first Andaz in Australia and set a new benchmark for lifestyle luxury on the Gold Coast - nationwide
+ A values-led culture: empathy, integrity, respect, inclusion, experimentation and wellbeing
+ Global career pathways with Hyatt; generous hotel discounts and benefits worldwide
+ Wellbeing programs, EAP, and competitive leave benefits
+ A creative environment where your ideas shape the hotel's story and success
**Location**
On-site, Broadbeach, Gold Coast QLD.
**How to Apply**
Please submit your CV and a brief cover letter sharing a standout outlet launch or activation you've led, including commercial and guest-impact results.
Discover Andaz: is an equal opportunity employer. We celebrate individuality and are committed to an inclusive environment for all colleagues and guests.
**Primary Location:** AU-QL-Gold Coast
**Organization:** Andaz Gold Coast
**Job Level:** Full-time
**Job:** Sales
**Req ID:** GOL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**About Us**
IHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
**About the role**
As Director of Sales & Marketing, you'll develop and set revenue sales and marketing strategies for the Resort to maximise performance, profitability and return on investment by directing sales activity and total revenue generation. You will ensure plans are implemented, results are monitored, and sales goals are achieved through regular sale of hotel rooms, meeting rooms, and food and beverage whilst working closely with tourism bodies and partners to gain maximum exposure in key markets including MICE and Leisure. Constant review of business performance, understanding dynamics of the local market and demand generators are crucial for success in this role.
**_Please note this role is based in Sydney and will require travel to Hayman Island when required._**
**About you**
We are seeking an experienced and dynamic DOSM, who will pioneer sales strategies and account management for luxury resort sales. Leading a high performing team, and reporting to the General Manager, you will be directly responsible for the hotel achieving budgeted revenue growth and maintaining above-market returns across for the Sales and Marketing function. The ideal candidate will have the following:
· 5 years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales and marketing team; with a proven track record of success in delivering above market performance in luxury sales and marketing
· Understand industry dynamics, trends, and disciplines with a strong ability to forecast and plan for short-, medium- and long-term performance gains.
**What we offer**
· Extensive career development opportunities throughout the IHG network of iconic hotels and resorts worldwide.
· The perfect balance of island exposure and maintenance of your cosmopolitan lifestyle.
· Access to IHGs myBenefits program which includes a wide range of benefits including leave entitlements, retailer discounts, online health and wellbeing platforms and discounts to a variety of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ .
_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
As **Portfolio Director of Sales & Marketing** , you will lead the commercial strategy for two key IHG Hotels & Resorts properties - **Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park (changing from Franchised to** **Managed** **Hotels in December 2025)** . Based at Crowne Plaza Sydney Airport, this pivotal role will oversee all aspects of sales, marketing, strategy and revenue management, driving commercial performance and positioning both hotels as market leaders in Sydney's competitive hospitality landscape. The successful candidate will be a strategic thinker and experienced leader, with the ability to identify growth opportunities, build strong stakeholder relationships, and inspire the on-site commercial teams to deliver exceptional results.
This key role is a trusted advisor to the Hotel General Managers and part of the portfolio leadership team. Crowne Plaza Sydney Airport is perfectly positioned just minutes from Sydney Airport terminals and combines convenience with comfort, catering to business and leisure travellers alike. The hotel offers 252 modern, newly refurbished guest rooms, versatile meeting and event spaces and a range of food and beverage options designed for travellers on the go. With a strong mix of transient, corporate, and airline business, the property is a key player in Sydney's airport hotel market, known for its service excellence and contemporary facilities.
Crowne Plaza Sydney Macquarie Park is located in the heart of one of Sydney's fastest-growing business and technology hubs and is the preferred choice for corporate travellers and conference guests. The hotel features 196 spacious, modern accommodation options as well as flexible meeting and event spaces. Its prime location near major multinational headquarters, Macquarie University, and key transport links positions the property as a leading destination for both short- and long-stay guests.
**Your day to day**
**A little taste of your day-to-day:**
+ **Lead the commercial strategy and execution for Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park, ensuring revenue, room night, and market share goals are achieved.**
+ **Oversee all sales, marketing, revenue management, and distribution activities, developing tactical plans to drive occupancy, ADR, Food & Beverage, and events revenue.**
+ **Build and maintain strong relationships with key clients, stakeholders, and partners to maximise business opportunities.**
+ **Monitor competitor activity and market trends, adapting strategies to keep the hotels ahead of the competition.**
+ **Prepare and manage budgets, monthly reports, forecasts, and marketing plans, ensuring profitability and cost efficiencies are achieved.**
+ **Represent the portfolio at trade shows, sales blitzes, and major market events, showcasing the portfolio and developing new business.**
+ **Drive growth across all revenue streams - rooms, Food & Beverage, meetings and events, and ancillary services.**
+ **Mentor, coach, and develop on-site commercial teams, fostering a high-performance culture and a strong sense of collaboration across departments. This role will oversee approximately 5 team members.**
+ **Partner with hotel General Managers, Finance, and Operations teams to ensure commercial strategies support overall business success.**
+ **Lead the development of innovative and guest-centric marketing campaigns that build brand awareness and position both hotels as market leaders.**
**What we need from you**
**What we need from you:**
+ **Minimum 4 years of demonstrated senior leadership experience in hotel Sales and Marketing, preferably in a multiple property role.**
+ **A proven track record of success driving repeat business in the Hotel/hospitality industry.**
+ **In-depth knowledge of sales & revenue management principles/techniques and strong client management, problem solving, negotiation and organisation skills.**
+ **Strong knowledge and experience executing marketing strategies in rooms and Food & Beverage.**
+ **Ability to interact and influence with multiple stakeholders.**
+ **Excellent written and verbal communication skills.**
+ **Unrestricted Australian Working Rights.**
**What we offer**
**What you can expect from us:**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.**
**Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.**
**So, join us and you'll become part of our ever-growing global family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us**
Nestled on illustrious Collins Street, in the vibrant heart of Melbourne's CBD, the Intercontinental Melbourne the Rialto is a symbol of heritage elegance and contemporary sophistication. Esteemed as one of the city's paramount hotels of international renown, it stands as a testament to luxurious hospitality.
**About the Role**
As Director of Sales & Marketing you are a vital business partner to the General Manager and an integral member of the hotel leadership team. You will join a high performing team committed to energising and sustaining the hotel's positioning as a leader in the luxury sector.
This is a pivotal role for a visionary leader who can seamlessly integrate and elevate the hotel's commercial and revenue strategies. This leader will drive sustainable growth, ensuring long-term success and competitiveness.
**A taste of your day-to-day**
This role entails full accountability for the commercial strategy and is crucial in driving the hotel's financial success through expertise in revenue optimization, business development, forecasting and marketing.
**Key responsibilities:**
+ Maximise revenue in both the short and long term, developing and implementing strategic plans, optimising revenue streams, building strong client relationships and ensuring exceptional guest experiences.
+ Manage the departmental budget, ensuring alignment with the hotel's financial goals and adherence to the payroll budget.
+ Setting pricing strategies, forecasting demand, and managing inventory to maximise occupancy and average daily rates across all revenue streams, including accommodation, Food & Beverage (F&B), Conferences & Events (C&E), local catering and ancillary services such as car parking, commissions, F&B activations, pop-ups, and collaborations.
+ Utilise advanced revenue analytics to deliver strategic insights and regular reporting on revenue performance, market dynamics and operational efficiency to senior management and stakeholders.
+ Leading and motivating a high performing team of commercial professionals, setting targets and building a results-driven culture
+ Responsible for ensuring brand alignment across all tenancies within the hotel premises
**What we need from you**
We are seeking an industry professional with senior Sales and Marketing leadership experience in the international luxury sectors. The ideal candidate will have:
+ A minimum of 3 years of relevant experience in a similar senior leadership role managing a multi-disciplinary commercial team.
+ Superior knowledge and demonstrated hands on experience in managing, influencing and driving Revenue in the luxury hotel sector.
+ Superior knowledge and demonstrated hands on experience of marketing and in particular developing marketing strategies in a luxury hotel landscape. Knowledge of F&B and hotel Marketing is essential
+ Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Strong financial skills developing and managing a commercial budget and ability to apply analytics to strategy.
+ Proficiency in analytical reasoning, strategic foresight, and adeptness in dissecting market trends and orchestrating media strategies are crucial.
+ Experience in managing channel and trade marketing
+ Experience motivating and training a team.
+ Confident facilitation and public speaking skills
+ Exceptional communication and writing skills
+ Australian citizenship / permanent residency - full work rights in Australia are essential as sponsorship is not available for this role
**What you can expect from us**
In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.
+ Competitive Salary
+ Paid Birthday Leave
+ Enhanced parental leave program
+ Proactive paid wellness and mental health days
+ Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
+ An immense colleague discounts platform for all your favourite brands and retailers
+ Most importantly, we'll help you grow, and develop you as an individual.
Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
We are proud to be InterContinental Melbourne the Rialto and proud to be IHG and we know you will be too. Visit to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.