69 Marriott jobs in Australia

**Additional Information**
**Job Number** 25112876
**Job Category** Management Development Programs/Interns
**Location** Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries?
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual's Voyage journey is unique, spanning 12-18 months dependent upon your career interests, passions, goals, and location. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel? If accepted into this elite program, you will:
- Cultivate customer relationships
- Be a champion for innovation within the organization
- Get exposure to managing projects & people
- Improve processes & pitch new initiatives through your Voyage project
- Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ MUST HAVE PERMANENT WORKING RIGHTS FOR AUSTRALIA - we cannot sponsor this role?
+ Experience working in hospitality operations
+ Bachelors degree or equivalent higher level education required
+ Superior critical-thinking & interpersonal communication skills
+ The ability to foster relationships & work collaboratively
+ The ability to self-manage & be a self-starter
+ A real desire for personal & professional growth
Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25130991
**Job Category** Management Development Programs/Interns
**Location** Courtyard by Marriott Perth Murdoch, 12 Fiona Wood Road, Perth, Western Australia, Australia, 6150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
· Accounting & Finance
· Culinary
· Engineering
· Event Operations
· Event Planning
· Food & Beverage Operations
· Human Resources
· Revenue Management
· Rooms Operations
· Sales & Marketing
· Information Technology
· Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
· Cultivate customer relationships
· Be a champion for innovation within the organization
· Get exposure to managing projects & people
· Improve processes & pitch new initiatives through your Voyage project
· Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
· Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
· Superior critical thinking & interpersonal communication skills
· Ability to foster relationships & work collaboratively
· Self-manage & be a self-starter
· Real desire for personal & professional growth
· Work authorization in the country you apply
*Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
*Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Kindly complete the video interview upon successful submission of your application online, and the hiring team will contact you if shortlisted.
**Want to learn more?**
Visit MarriottU.com
- voyager
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25097407
**Job Category** Management Development Programs/Interns
**Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel? If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
*Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
*Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Kindly complete the video interview upon successful submission of your application online, and the hiring team will contact you if shortlisted.
**Want to learn more?**
Visit MarriottU.com
- voyager
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
We are Northrop Grumman Australia. Our 800 strong team is leveraging unparalleled global resources to deliver sovereign Defence capability aligned to the Government's priorities across Aeronautics, Mission Critical Systems, Space and Guided Weapons. As we build our business and our capabilities, we are also developing a reputation as a great place to work. Help us define what is possible for our nation and for your career.
**Your Role**
The Facilities and Security Administrator is the front office point of contact for our Symonston site, the Primary Australian address for NGA. This position will be the initial interface with the customer, senior team members and visitors, ensuring effective communication between all key stakeholders. This position will play a crucial role in maintaining a protected and efficient work environment by combining administrative support and technical skills with a focus on supporting facilities and security operations.
**About You**
You will have well-developed customer service and communication skills, as well as the ability to critically analyse, assess and respond to facility and security requirements. You will have strong administration skills, specifically around data entry, record keeping and attention to detail, as well as the ability to work independently, but as part of a larger facilities and security team.
The ability to obtain and maintain and Australian Government Security and Vetting Agency clearance is critical for this position.
**What we Offer**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Generous paid parental leave
+ Volunteer and enhanced Reservist Leave
+ Health & Wellbeing program
+ Employee Assistance Program
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
We're building a unique, values-driven and inclusive business. We have exciting plans for the future and everyone has a part to play. What's Your Possible?
**Everyone Matters**
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP (2024-2026), ( and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verification._

Front Desk / Guest Experience Team Member – Opulence Serenity
Location: Subiaco, Perth WA br>Salary: Competitive and based on experience
Job Type: Part-time / Casual | Flexible roster

About Us
Opulence Serenity is a French-inspired luxury wellness and massage spa located in Subiaco. We specialise in high-quality therapeutic massage and holistic treatments, providing an elegant and serene experience for our clients. We are seeking a warm, polished, and professional Front Desk Team Member to be the welcoming face of our brand.

About the Role
As a front desk and guest experience coordinator, you’ll play a vital role in managing client flow, providing excellent service, and ensuring a seamless spa experience from start to finish. < r>
Key Responsibilities
Greet clients warmly and professionally upon arrival
Manage bookings, cancellations, and client queries using spa software
Handle payments, vouchers, and product sales accurately
Support daily spa operations and maintain a clean, calming reception space
Communicate effectively with therapists to coordinate smooth service delivery
Recommend treatments and packages as needed

Requirements
Previous experience in front desk, customer service, or reception (spa, hotel, or beauty industry preferred)
Open to entry-level applicants with the right attitude and willingness to learn
Strong communication and interpersonal skills
Organised, punctual, and detail-oriented
Calm and polished presentation aligned with a luxury environment
Basic computer skills and comfort with booking systems
Passion for wellness and client care

Why Join Opulence Serenity?
Elegant and supportive work environment
Career growth opportunities in a premium wellness brand
Flexible scheduling and respectful team culture

Apply Now
Send your resume and availability

Be the heart of a spa experience where care, calm, and luxury meet.

**Additional Information**
**Job Number** 25102960
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Guest Services Agent** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global? team and **become** the best version of you.
**Role Overview:**
As the **Guest Services Agent,** you will be a dynamic team member who is responsible for delivering exceptional guest experiences by performing a variety of front desk and guest service duties. This role ensures smooth day-to-day operations of the Front Office, including handling check-ins and check-outs, managing reservations, addressing guest inquiries, and resolving any service-related concerns promptly. As the first point of contact for guests, the Front Office Generalist embodies professionalism, hospitality, and a commitment to maintaining the highest standards of service to create a welcoming and memorable stay.
**Key Responsibilities:**
+ You will anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ You will maintain customer loyalty through the innovative resolution of issues, with strong attention to ensuring a positive guest experience.
+ Manage all aspects of the front office department, tending to the guests and exceeding their expectations.
+ Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
+ Drive loyalty through our loyalty programs and guest experiences
**About You:**
+ Experience with OPERA property management system or similar
+ Have at least 2 year experience preferably within a high volume environment
+ Opera experience preferred however not required
+ Outstanding relationship building skills
+ Excellent customer service experience
+ Confidence and skills to up sell and promote our venues
+ Passion for the Hospitality Industry
+ Learn, think and grow and continue to evolve in your role
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.

**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Communications Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently handling hotel calls with an excellent and consistent level of service. Working amongst a team of 6, you will support the Front Office Manager in the day to day operations as well as supporting the team to achieve our purpose.
**Some of the responsibilities include:**
+ Handle internal and external phone calls, relaying messages with proficiency
+ Operating and controlling the telephone switchboard
+ Handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ Receiving Room Service orders and promptly relaying with the Room Service Kitchen and team.
+ Ensure smooth and efficient operation of the Front Office on a day to day basis including cleanliness
+ Assist in maintaining a high level of security for guests, staff and hotel property
+ Ensure that all public and back of house areas are maintained to the specified levels of cleanliness, maintenance and presentation and to instigate appropriate action when necessary
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Part-time
**Job:** Guest Services
**Req ID:** MEL003324
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Additional Information**
**Job Number** 25117378
**Job Category** Rooms & Guest Services Operations
**Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Guest Services Manager, opportunity awaits.
**Position Summary:**
+ Responsible for the effective and seamless operation of the Club Lounge
+ Collaborate with key managers to ensure guest requests are achieved
+ Utilise extensive knowledge of the front office and food and beverage standards to engage and inspire guests
+ Plan, develop and conduct training to ensure the team maintains a clean area at all times, setting the pace in the industry
+ Be the main point of contact for all external & internal clients for the Club Lounge
+ Build and strengthen relationships with existing and new customers to enable future bookings
+ Lead the Club Lounge team with all operational tasks and strategies
+ Plan and execute team building activities so associates feel valued for their contributions
+ Be a dynamic and thoughtful leader by empowering and supporting your team
+ Ensure you and the team uphold all company policies and procedures whilst demonstrating the Marriott core values
**About You:**
+ Experience with OPERA property management system or similar
+ An up-to-date RSA
+ Relevant experience in a similar managerial role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Overnight Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation and check-in of arriving guests, receiving payments, posting transactions and check-out of departing guests.
Working in a team of 4, you will be supporting the Overnight Assistant Manager and Front Office Manager to manage the overnight operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To handle all arrival and departure records
+ To perform cashiering duties as required concerning foreign currency exchange, payments, charges and checking out
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property and to be fully conversant with all emergency procedures.
+ To ensure that all public and back-of-house areas are maintained to the specified levels of cleanliness, maintenance and presentation and to instigate appropriate action when necessary
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL003135
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.