290 Member Support jobs in Australia

Sr. Network Support Specialist (Customer Support)

Sydney, New South Wales Amazon

Posted 23 days ago

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Job Description

Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Customer Support Specialist

2000 Sydney, New South Wales Klaviyo

Posted 1 day ago

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This is a Customer Support Specialist role with Klaviyo based in Sydney, NSW, AU
== Klaviyo ==

Role Seniority - junior

More about the Customer Support Specialist role at Klaviyo

Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

How you will make a difference:

  • Develop an in-depth knowledge of the Klaviyo platform

  • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

  • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies

  • Diagnose software issues and resolve escalated customer complaints engage using established processes

  • Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)

  • Communicate thoughtfully and effectively with all Klaviyo customers

  • Document troubleshooting and problem resolution steps.

Who You Are:

  • A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.

  • Passionate about creative problem solving for customers and end users

  • Self-motivated, eager to learn and thrive in a collaborative environment

  • Capable of adapting quickly to changing priorities

  • Experience with or able to quickly pick-up:

  • Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce

  • Web works, networking, and software products

  • DNS, IPs and other networking concepts

  • APIs

  • Email marketing platforms and E-Commerce platforms

Requirements:

  • Full authorisation to work in Australia without any restrictions

  • Ability to work a Saturday - Wednesday working week (working weekends)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Klaviyo team will be there to support your growth.

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Customer Support Representative

Sydney, New South Wales Stryker

Posted 1 day ago

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Job Description

**About Stryker**
Stryker is a global leader in medical technology, driven by a mission to make healthcare better. We design and deliver innovative solutions that improve patient outcomes-and we back our people with the tools, trust, and support to thrive.
**Why this role**
This is your opportunity to get your foot in the door with one of the world's leading medical technology companies.
In this entry-level role, you'll play a critical part in making sure our life-saving equipment gets where it needs to go-on time and ready to use. You'll gain hands-on experience working with teams across sales, service, and engineering, learning how medical devices are delivered and supported across hospitals in Australia and New Zealand.
**This is a 12 month fixed term contract with the potential to go permanent working on site in our St Leonards office Monday to Friday.**
**What you'll do**
+ Be a key support for our demo and service operations across Australia and New Zealand
+ Help manage the coordination of demo kits, service jobs, part orders, and repairs
+ Track inventory and ensure medical equipment is functional, clean, and ready for use
+ Prioritise tasks and communicate clearly, even under pressure
+ Keep records accurate and support the ongoing improvement of our systems
+ Learn about the medical device industry and develop a strong foundation for growth
**Who you are - Required**
+ Studies in biomedical science, nursing, healthcare, or a related field
+ Passionate about working in the medical or healthcare field
+ A clear communicator who can stay calm and professional in busy situations
+ Highly organised with strong attention to detail
+ Confident working with a wide range of people across different teams
+ **Hold full working rights in Australia and available for full-time onsite work**
**Why join Stryker**
+ Clear career pathways into the medical device industry
+ On-the-job training with a supportive, experienced team
+ Health, wellness, and insurance benefits from day one
+ Paid parental leave, volunteer days, and generous leave options
+ Onsite gym and a high-performing, people-focused culture
**Apply now**
We're looking for someone who's eager to make a real impact in healthcare. If you're ready to start your career in the medical field, learn new skills, and grow with a company that makes a difference-apply today.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.

Customer Support Specialist

Perth, Western Australia Xylem

Posted 2 days ago

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Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry. The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
The Role:
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
+ Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
About you:
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
This advertiser has chosen not to accept applicants from your region.

Delivery Support

Sydney, New South Wales CBRE

Posted 19 days ago

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Job Description

Delivery Support
Job ID
232448
Posted
04-Aug-2025
Role type
Full-time
Areas of Interest
Building Management
Location(s)
Sydney - New South Wales - Australia
+ **Expression of Interest - October 2025**
+ **Full time opportunity with a multinational corporation and technology company**
+ **Based in Sydney | Land of the Gadigal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role**
As a CBRE Delivery Support, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**What You'll do**
+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
+ Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
+ Maintain positive client relationships and conduct meetings on unresolved facility issues.
+ Prepare and manage capital projects, operating budgets, and variance reports.
+ Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
+ Manage environmental health and safety procedures for facilities.
+ Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
+ Conduct process and procedure training on maintenance, repairs, and safety best practices.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
**What You'll Need**
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
+ Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
+ Extensive organizational skills with a strong inquisitive mindset.
+ Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Housekeeping Support

Port Macquarie, New South Wales Travel + Leisure Co.

Posted 23 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE JOY IS IN THE JOURNEY**
At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Flynns Beach team as **Housekeeping Support** today!
**How You'll Shine**
Reporting to the Housekeeping Manager you will be you will be responsible for assigning rooms for cleaning to our Housekeeping team, along with checking rooms to an extremely high standard after they have been cleaned to ensure they are ready to be occupied. Along with carrying out key daily tasks in the Housekeeping Department and most importantly delivering a high level of customer service.
**What You'll Bring**
To be successful in this role, you will be:
+ Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays
+ Be motivated, have a good eye for detail and have high cleaning standards
+ Immaculate presentation
+ Great work ethic and experience working in team environment
+ Possess a positive can do attitude
+ Demonstrate excellent customer service skills
+ Previous experience in a similar role is desirable, but not essential
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Immediate start + potential long term opportunity
+ Supportive work culture
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.

Support Worker

2478 New South Wales, New South Wales Northcott

Posted today

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Job Description

part time
  • Part-time & casual Support Worker roles available in Ballina.
  • Salary packaging & Employee benefits program available.
  • 90% of Northcott staff agreed they enjoy the kind of work they do.

Empowering independence. Building confidence. Creating possibility.

  • Permanent part-time and casual Support Worker roles available with the flexibility to work across a variety of shifts including morning, afternoon, and weekends, across various sites in the Northern Rivers.
  • Staff benefits salary packaging and many other fantastic benefits.
  • Flexible, meaningful work where your presence matters with ongoing support, reflection, and opportunities for career development.

About Northcott:

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

What I Will Be Doing:

As a Support Worker at Northcott, I will empower customers to live as independently and confidently as possible — supporting them to build daily living skills, maintain their health and safety, and stay connected to their community.

  • I will support customers with personal care in a way that promotes dignity and independence. This could include showering, toileting, continence support.
  • I will assist with safe manual handling using equipment such as hoists and transfer aids.
  • I will follow individual care plans to support health needs, such as epilepsy and wound care.
  • I will administer medication safely and accurately according to medication management plans.
  • I will prepare and support mealtimes according to mealtime management plans.
  • I will help customers maintain a clean and safe home environment, for example light cleaning, laundry, shopping.
  • I will assist with community access, social inclusion, and everyday outings. I am comfortable behind the wheel and happy to help customers get where they need to go — or open to learning how to drive a wheelchair-accessible van.
  • I will encourage and enable daily living skills to build confidence and independence.

About You:

Northcott is seeking friendly, welcoming Support Workers who are passionate about making a difference in the lives of people with a disability. Whether you’re just starting out in your career or have years of experience, we want someone who can bring enthusiasm and innovation to their work.

  • I see possibility and potential, not limitations.
  • I am passionate about building confidence and independence in others.
  • I will offer support that uplifts, not just assistance.
  • I will bring a calm, curious, and consistent approach to your work.
  • I recognise that learning looks different for everyone.
  • I will take the time to listen deeply, respond thoughtfully, and adjust as needed.
  • I will create spaces where people feel safe, respected, and genuinely valued.
  • I am dependable, adaptable, and motivated to help others grow.
  • I embrace diversity and understand the value of different perspectives.

As a Support Worker at Northcott, I will support people with disability to reach their goals—no matter the size. Whether it’s getting ready for a job, forming new friendships, or having more control over daily choices, I will be there every step of the way.

Position Description

Why I Want This Role at Northcott?

  • Northcott offers many fantastic employee benefits including Perkbox, discounted health insurance, gym membership, motor service offers and more!
  • Increase your take home pay and save on taxes with salary packaging of up to $15,900 annually.
  • A family friendly workplace is offered, and support provided for staff to manage their home and work lives effectively.
  • Learning and career advancement opportunities and you will have your contributions valued.

Help others live their best life. Start your next chapter and apply today!

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email .

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at .
This advertiser has chosen not to accept applicants from your region.
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Support Worker

2590 New South Wales, New South Wales Northcott

Posted 8 days ago

Job Viewed

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Job Description

part time
  • Permanent part-time & Casual Support Worker roles available.
  • Salary packaging & Employee benefits program available.
  • 90% of Northcott staff agreed they enjoy the kind of work they do.

Be the difference in someone’s every day.

ul>
  • Permanent part-time stability with guaranteed minimum hours each fortnight with the flexibility to work across a variety of shifts including morning, afternoon, and weekends. Casual roles are also available.This is meaningful work where your presence truly matters, backed by ongoing professional development and training to support your growth and open doors to future career opportunities.
  • Make a real difference in people’s lives every day and be part of a purpose-driven, values-based organisation.
  • Northcott offers a great range of employee benefits, including Perkbox, salary packaging, and discounted gym memberships to support your wellbeing in and out of work.
  • About Northcott:

    At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

    With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

    p>We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

    Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

    What I Will Be Doing:

    As a Support Worker working in an accommodation setting, i will support customers to live as independently and confidently as possible — helping them build daily living skills, stay healthy and safe, and stay connected to their community.

    ul>
  • I will support customers with personal care in a way that promotes dignity and independence. This could include showering, toileting, continence support.
  • I will assist with safe manual handling using equipment such as hoists and transfer aids.
  • I will work alongside clinical teams, families, and my peers to implement positive behaviour support strategies and create environments where each person feels respected, understood, and empowered.
  • I will follow individual care plans to support health needs, such as epilepsy and wound care.
  • I will administer medication safely and accurately according to medication management plans.
  • I will prepare and support mealtimes according to mealtime management plans.
  • I will help customers maintain a clean and safe home environment, for example light cleaning, laundry, shopping.
  • I will assist with community access, social inclusion, and everyday outings. I am comfortable behind the wheel and happy to help customers get where they need to go — or open to learning how to drive a wheelchair-accessible van.
  • li>I will encourage and enable daily living skills to build confidence and independence.

    About You:

    Northcott is on the hunt for friendly, passionate Support Workers. Whether you are just starting out or have got industry experience, If you bring enthusiasm and fresh ideas, we want you on our team.

    • I see possibility and potential, not limitations.
    • I am passionate about building confidence and independence in others.
    • I will offer support that uplifts, not just assistance.
    • I will bring a calm, curious, and consistent approach to your work.
    • I recognise that learning looks different for everyone.
    • I will take the time to listen deeply, respond thoughtfully, and adjust as needed.
    • I will create spaces where people feel safe, respected, and genuinely valued.
    • I am dependable, adaptable, and motivated to help others grow.
    • I embrace diversity and understand the value of different perspectives.

    As a Support Worker at Northcott, I will support people with disability to reach their goals—no matter the size. Whether it’s getting ready for a job, forming new friendships, or having more control over daily choices, I will be there every step of the way.

    Position Description

    Why I want this role at Northcott?

    • Northcott offers many fantastic employee benefits including Perkbox, discounted health insurance, gym membership, motor service offers and more!
    • Increase your take home pay and save on taxes with salary packaging of up to $15,900 annually.
    • A family friendly workplace is offered, and support provided for staff to manage their home and work lives effectively.
    • Learning and career advancement opportunities and you will have your contributions valued.

    Ready to empower others? Start your journey with Northcott and apply today!

    Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email .

    Diversity and Inclusion Statement
    Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at .

    This advertiser has chosen not to accept applicants from your region.

    Support Worker

    2590 New South Wales, New South Wales Northcott

    Posted 11 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    part time
    • Permanent part-time & Casual Support Worker roles available.
    • Salary packaging & Employee benefits program available.
    • 90% of Northcott staff agreed they enjoy the kind of work they do.

    Be the difference in someone’s every day.

    • Permanent part-time stability with guaranteed minimum hours each fortnight with the flexibility to work across a variety of shifts including morning, afternoon, and weekends. Casual roles are also available.This is meaningful work where your presence truly matters, backed by ongoing professional development and training to support your growth and open doors to future career opportunities.
    • Make a real difference in people’s lives every day and be part of a purpose-driven, values-based organisation.
    • Northcott offers a great range of employee benefits, including Perkbox, salary packaging, and discounted gym memberships to support your wellbeing in and out of work.

    About Northcott:

    At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

    With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

    We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

    Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

    What I Will Be Doing:

    As a Support Worker working in an accommodation setting, i will support customers to live as independently and confidently as possible — helping them build daily living skills, stay healthy and safe, and stay connected to their community.

    • I will support customers with personal care in a way that promotes dignity and independence. This could include showering, toileting, continence support.
    • I will assist with safe manual handling using equipment such as hoists and transfer aids.
    • I will work alongside clinical teams, families, and my peers to implement positive behaviour support strategies and create environments where each person feels respected, understood, and empowered.
    • I will follow individual care plans to support health needs, such as epilepsy and wound care.
    • I will administer medication safely and accurately according to medication management plans.
    • I will prepare and support mealtimes according to mealtime management plans.
    • I will help customers maintain a clean and safe home environment, for example light cleaning, laundry, shopping.
    • I will assist with community access, social inclusion, and everyday outings. I am comfortable behind the wheel and happy to help customers get where they need to go — or open to learning how to drive a wheelchair-accessible van.
    • I will encourage and enable daily living skills to build confidence and independence.

    About You:

    Northcott is on the hunt for friendly, passionate Support Workers. Whether you are just starting out or have got industry experience, If you bring enthusiasm and fresh ideas, we want you on our team.

    • I see possibility and potential, not limitations.
    • I am passionate about building confidence and independence in others.
    • I will offer support that uplifts, not just assistance.
    • I will bring a calm, curious, and consistent approach to your work.
    • I recognise that learning looks different for everyone.
    • I will take the time to listen deeply, respond thoughtfully, and adjust as needed.
    • I will create spaces where people feel safe, respected, and genuinely valued.
    • I am dependable, adaptable, and motivated to help others grow.
    • I embrace diversity and understand the value of different perspectives.

    As a Support Worker at Northcott, I will support people with disability to reach their goals—no matter the size. Whether it’s getting ready for a job, forming new friendships, or having more control over daily choices, I will be there every step of the way.

    Position Description

    Why I want this role at Northcott?

    • Northcott offers many fantastic employee benefits including Perkbox, discounted health insurance, gym membership, motor service offers and more!
    • Increase your take home pay and save on taxes with salary packaging of up to $15,900 annually.
    • A family friendly workplace is offered, and support provided for staff to manage their home and work lives effectively.
    • Learning and career advancement opportunities and you will have your contributions valued.

    Ready to empower others? Start your journey with Northcott and apply today!

    Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email .

    Diversity and Inclusion Statement
    Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at .
    This advertiser has chosen not to accept applicants from your region.

    Support Worker

    4655 Sunshine Acres, Queensland Point Care Pty Ltd.

    Posted 14 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Point Care is a dedicated to enhancing the lives of people with disabilities.  Position Summary: provide support to clients in accordance with their NDIS plan. Assist clients with daily living activities, such as eating, dressing, bathing and grooming.  Provide transportation assistance to clients. Provide respite care to clients and their families. Keep accurate and up to date records or clients' care plans and progress.  Communicate effectively with clients, their families, and other members of the care team. Follow health and safety regulations to ensure the safety and well-being of clients. Participate in ongoing professional development to stay current with latest developments and best practices in the NDIS field.  Requirements A minimum of high school or equivalent. Certificate 3 or 4 in individual support or willing to work towards completion(highly regarded). Lived experience or paid experience working with people with disability. Day shift, night shifts, sleepovers and weekends. Strong understanding of the NDIS and its guidelines. Understanding of health and safety regulations. Ability to work with a diverse client base, understanding the different support needs of clients based on their abilities, cultural backgrounds, and language requirements.  Basic care and first aid skills.  Strong computer skills, including proficiency in microsoft office suite. Benefits Access to ongoing training and development opportunities. Very supportive Management Team. Sense of purpose and fulfillment. Opportunities to learn and grow.
    This advertiser has chosen not to accept applicants from your region.
     

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