272 Microsoft jobs in Australia

We are seeking an EL1 Microsoft 365 Engineer  Open to : Must have Negative Vetting Level 1 (NV1) Location : ACT, NSW, QLD, SA, VICCanberra -the work is to be performed at the buyer’s premises. Adelaide-Brisbane-Melbourne-the work is to be performed at the buyer’s premises. (some remote working arrangements may be considered on a case by case basis) Sydney - working arrangements will be considered on a case by case basis. Role :The M365 engineer will play a pivotal role in managing and maintaining critical Azure and M365 environments, ensuring optimal performance, security, and user experience.Requirements Essential Criteria Minimum 3+ years knowledge and experience implementing the Australian Signals Directorate (ASD) Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment, and/or Significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.Minimum 3 + year’s experience and knowledge in delivering Cyber Security and assurance projects, including managing project scope, schedule, budget constraints and providing support to clear issues blocking delivery. Desirable Criteria Experience collaborating with Microsoft support or other vendors for escalations and assistance with critical problems.Strong understanding of security concepts and how to implement them across server and end user environments.Strong scripting and infrastructure automation background is highly desirable. Key Tasks/Duties Manage and maintain the day-to-day operations of the DVA Azure and M365 environments.Perform user provisioning, de-provisioning, and access management in M365.Monitor system performance and troubleshoot issues proactively.Implement and maintain security best practices for both Azure and M365.Provide technical support to users.Document configurations and procedures for future reference.

We are the FastTrack Team for Microsoft 365, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft 365 investment. Focused on driving Microsoft Copilot Usage and Growth, E5 Security and Compliance at scale working with large Enterprise customers, FastTrack plays a primary role in driving usage across the various Microsoft 365 workloads at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams. We are looking for individuals who are passionate about helping customers adopt AI, Microsoft 365 products, by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products. 
As a **Microsoft 365 FastTrack Architect (FTA)** you will engage with the most complex and critical of Microsoft's customers to ensure their Microsoft 365 deployment is successful. The FTA will capture the customers' intent and understand their business needs to blend them into a plan that is designed to mitigate risk while achieving the fastest deployment and adoption of the M365 services to provide the maximum ROI for the customer. The FTA provides a senior level connection with these complex customers, bringing both technical capabilities as well as project governance and senior level connection with the customer's leadership teams. FTAs work with other FTAs, SMEs, account team, partner, support and consulting resources to help customers in their AI & security journey. The FTAs deliver workshops and sessions to educate the customers at a technical configuration level, demonstrate, and deploy Microsoft 365 services, and drive value for the customers. Being part of this Engineering team enables you to highlight product improvement based on your work with the Top Customers and helping you scale your impact.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
**Responsibilities**
+ Proven ability to engage clients, understand their needs, and map them into M365 Copilot and M365 E5 products and drive intent, technical deployment and adoption.
+ Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes.
+ Solid presentation, demonstration, and communication skills. 
+ Deliver business value through direct CXO-level interactions.
+ Comfortable and experienced in pre-sales, project envisioning, planning, development, deployment, and management.
+ Proven track record of change management and stakeholder and escalation management.
+ Prepare for, attend, and present customer details in regional Customer Review Meetings.
+ Experience with technical enablement and adoption using Microsoft 365 products, covering both Copilot and E5 Security. Awareness of compete products.
+ Experience with Security, Governance best practices
+ Experience with cloud and hybrid, or on premises infrastructures, architecture designs, industry standards, and/or technology management.
+ Certification in relevant AI, Security technologies or disciplines.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work
+ OR equivalent experience.
+ 3+ years of customer-facing experience.
+ Hands-on experience in M365 product platform (Copilot, Modern Work, Security & Compliance), technical enablement, solution design, product demonstration and proof of concept, deployment and adoption.
**Other Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#FastTrack #Microsoft365 #Microsoft365Copilot #FastTrackArchitect #CyberSecurity #AITransformation
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

About the Role

We’re looking for a Senior Microsoft Power Platform & Dynamics 365 Developer who brings both deep technical expertise and a can-do attitude. In this role, you’ll design and deliver enterprise-grade solutions that connect Power Platform and D365 applications — helping our teams work smarter, faster, and more efficiently.

You’ll be part of a collaborative, forward-thinking team that values initiative, creativity, and continuous improvement. If you enjoy solving complex business challenges with smart, scalable technology, this is the role for you.

What You’ll Do

Design, build, and maintain solutions across the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) and Dynamics 365 (Sales, Service, or other modules).

Develop and extend Model-Driven Apps , custom plugins , and Power Automate workflows that enhance D365 functionality.

Integrate with Microsoft 365, Azure services , and other enterprise applications.

Translate business needs into technical solutions — from concept to delivery — using best practices in architecture, governance, and performance.

Collaborate with stakeholders to streamline business processes through digital automation.

Mentor junior team members and contribute to platform standards and development frameworks.

Stay current with Power Platform and D365 updates, identifying new opportunities for improvement.

Requirements

5+ years hands-on experience delivering solutions across the Power Platform and Dynamics 365 applications .

Proficient with Power Fx, JavaScript, C#, REST APIs, and Azure Functions for customization and integration.

Solid understanding of Dataverse , data modelling, and application lifecycle management (ALM).

Experienced in D365 configuration, customization, and integration with other systems.

Strong analytical and problem-solving skills with a focus on user experience and maintainability.

Confident communicator who works well across business and technical teams.

Curious, proactive, and driven to deliver high-quality, reliable solutions.

Benefits

Work on impactful, high-visibility projects that shape how the business operates.

Be part of a supportive and innovative team that values autonomy and collaboration.

Enjoy flexible work arrangements , competitive compensation, and professional development opportunities.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
**Overview**
We are seeking a seasoned Dynamics 365 CRM Practice Lead to lead the Microsoft Dynamics 365 Customer Engagement (CE) team. The ideal candidate will demonstrate a strong understanding across D365 modules including Sales, Customer Service and Customer Insights. You will play a strategic role in leading and mentoring the CE team, building and improving capability, engaging with clients, and ensuring successful project delivery.
**Primary Duties**
**Key Responsibilities:**
**Practice Leadership & Strategy**
+ Set up, lead and drive the directions and outcomes of the Customer Engagement practice
+ Develop and execute the practice's strategic roadmap and market positioning
+ Work collaboratively with the Microsoft Business Applications leadership team to grow, develop and enhance solution best practices, tools and methods, and intellectual property
+ Drive innovation in CRM consulting methodologies and service offerings, i.e., AI-enabled solutions
**Business Development & Revenue Growth**
+ Contribute to NTT Data Microsoft Business Applications business / revenue growth
+ Lead client relationship management and business development initiatives
+ Develop go-to-market strategies for new CRM service offerings and solutions
+ Representing the Customer Engagement practice at industry events and thought leadership forums
**Team Leadership & Development **
+ Drive and manage Customer Engagement consultant planning, hiring, and utilization against billable engagements
+ Set team goals, develop strategies, and ensure that the Customer Engagement team meets performance standards with proactive feedback mechanisms
+ Mentor, challenge and develop team members to meet their potential
+ Foster a culture of continuous learning, strategic thinking and professional growth
**Client Engagement & Delivery Excellence**
+ Work collaboratively with other NTT delivery practices (i.e., Project Management, Business Analysis and Quality Assurance) to drive excellent client outcomes
+ Oversee complex Dynamics CRM implementation and transformation projects
+ Ensure delivery quality, client satisfaction, and project profitability
+ Lead or support project planning, including scope, timeline, and resource management
**Experience** **:**
+ 8+ years of experience with Microsoft Dynamics CRM/365 CE implementations
+ Proven track record in Pre-Sales engagements and client presentations.
+ Deep knowledge of D365 CE modules and related business processes: Sales, Customer Service, Customer Insights and Field Services.
+ Experience with Power Platform (Power Pages, Power BI, Power Apps, Power Automate).
+ Familiarity with Microsoft cloud ecosystem, Azure services and integration frameworks
+ Experience with data migration, system integrations, and complex configurations
+ Excellent communication, presentation, and stakeholder management skills.
+ Microsoft certifications in D365 CE (MB-210, PL-200, or equivalent)
**Consulting & Leadership Experience**
+ 10+ years management consulting experience, with 5+ years in leadership roles
+ Proven track record of building and scaling consulting practices
+ Experience managing P&L responsibility for practice areas
+ Strong business development and client relationship management skills
**Education and Training:**
+ Bachelor's or master's degree in computer science, Business, or related field
+ Experience and qualifications in Agile and Waterfall delivery methodologies
+ Knowledge of industry-specific solutions (e.g., manufacturing, retail, professional services)
+ Thought leadership through publications, speaking engagements, or industry recognition
**#LI-APAC**
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
**Overview**
We are seeking a seasoned Dynamics 365 CRM Practice Lead to lead the Microsoft Dynamics 365 Customer Engagement (CE) team. The ideal candidate will demonstrate a strong understanding across D365 modules including Sales, Customer Service and Customer Insights. You will play a strategic role in leading and mentoring the CE team, building and improving capability, engaging with clients, and ensuring successful project delivery.
**Primary Duties**
**Key Responsibilities:**
**Practice Leadership & Strategy**
+ Set up, lead and drive the directions and outcomes of the Customer Engagement practice
+ Develop and execute the practice's strategic roadmap and market positioning
+ Work collaboratively with the Microsoft Business Applications leadership team to grow, develop and enhance solution best practices, tools and methods, and intellectual property
+ Drive innovation in CRM consulting methodologies and service offerings, i.e., AI-enabled solutions
**Business Development & Revenue Growth**
+ Contribute to NTT Data Microsoft Business Applications business / revenue growth
+ Lead client relationship management and business development initiatives
+ Develop go-to-market strategies for new CRM service offerings and solutions
+ Representing the Customer Engagement practice at industry events and thought leadership forums
**Team Leadership & Development **
+ Drive and manage Customer Engagement consultant planning, hiring, and utilization against billable engagements
+ Set team goals, develop strategies, and ensure that the Customer Engagement team meets performance standards with proactive feedback mechanisms
+ Mentor, challenge and develop team members to meet their potential
+ Foster a culture of continuous learning, strategic thinking and professional growth
**Client Engagement & Delivery Excellence**
+ Work collaboratively with other NTT delivery practices (i.e., Project Management, Business Analysis and Quality Assurance) to drive excellent client outcomes
+ Oversee complex Dynamics CRM implementation and transformation projects
+ Ensure delivery quality, client satisfaction, and project profitability
+ Lead or support project planning, including scope, timeline, and resource management
**Experience** **:**
+ 8+ years of experience with Microsoft Dynamics CRM/365 CE implementations
+ Proven track record in Pre-Sales engagements and client presentations.
+ Deep knowledge of D365 CE modules and related business processes: Sales, Customer Service, Customer Insights and Field Services.
+ Experience with Power Platform (Power Pages, Power BI, Power Apps, Power Automate).
+ Familiarity with Microsoft cloud ecosystem, Azure services and integration frameworks
+ Experience with data migration, system integrations, and complex configurations
+ Excellent communication, presentation, and stakeholder management skills.
+ Microsoft certifications in D365 CE (MB-210, PL-200, or equivalent)
**Consulting & Leadership Experience**
+ 10+ years management consulting experience, with 5+ years in leadership roles
+ Proven track record of building and scaling consulting practices
+ Experience managing P&L responsibility for practice areas
+ Strong business development and client relationship management skills
**Education and Training:**
+ Bachelor's or master's degree in computer science, Business, or related field
+ Experience and qualifications in Agile and Waterfall delivery methodologies
+ Knowledge of industry-specific solutions (e.g., manufacturing, retail, professional services)
+ Thought leadership through publications, speaking engagements, or industry recognition
**#LI-APAC**
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Join Our Team as a Microsoft** **Data** **& AI Trainer**
Are you passionate about technology and driven to inspire others through learning? We're looking for an experienced trainer to join our dynamic and innovative Commercial Skilling team at Worldwide Learning. If you thrive in fast-paced environments and love seeing the 'aha' moment when someone grasps a new concept, this is your opportunity to make a real impact.
Skilling has never been more important than it is right now - technology is changing every second of the day and the industry needs a skilled workforce to enable businesses to innovate and succeed.
Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.
**Responsibilities**
+ **Deliver High-Impact Training:** Lead engaging virtual and in-person sessions on Microsoft's Data & AI Platform, Microsoft Azure, Security Solutions, and AI Business Solutions, tailored to diverse enterprise audiences.
+ **Design and Facilitate Learning Journeys:** Conduct single- and multi-day experiences using varied instructional methods-presentations, whiteboarding, discussions, and hands-on labs.
+ **Stay Ahead of Innovation:** Continuously deepen your expertise in Microsoft Cloud technologies to ensure training reflects the latest advancements in Azure, security, and AI.
+ **Drive Program Evolution:** Collaborate with global teams to shape and enhance the Azure and AI skilling programs, contributing to strategy, innovation, and learner success.
+ **Champion Excellence and Advocacy:** Provide feedback to improve training content and serve as a trusted evangelist for Microsoft's Cloud & AI technologies across customer, partner, and community engagements.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree AND 4+ years training, education, information technology (IT), **Data and AI** **,** cloud systems, datacenter environments, server environments, or computer technologies experience
+ 2+ years' experience in cloud computing concepts and solutions  
+ Hold at least oneadvancedcloud-basedcertification
+ 4+ years as a motivating communicator, able to help customers turn abstract concepts into reality
**Preferred** **Qualifications**
+ Hold a current Certified Trainer qualification, for example Microsoft Certified Trainer but not a requirement.
+ You will have conducted virtual,or in-personclassroom training related to technology (can be in a non-work-related setting)
+ Hands-on experience with Microsoft Azure-especially in areas such **Data and AI**
+ Other areas that will be advantageous include:
+ Application development
+ DevOps
+ Cloud architecture
+ Security
+ Data platform engineering
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Join Our Team as a Microsoft** **Data** **& AI Trainer**
Are you passionate about technology and driven to inspire others through learning? We're looking for an experienced trainer to join our dynamic and innovative Commercial Skilling team at Worldwide Learning. If you thrive in fast-paced environments and love seeing the 'aha' moment when someone grasps a new concept, this is your opportunity to make a real impact.
Skilling has never been more important than it is right now - technology is changing every second of the day and the industry needs a skilled workforce to enable businesses to innovate and succeed.
Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.
**Responsibilities**
+ **Deliver High-Impact Training:** Lead engaging virtual and in-person sessions on Microsoft's Data & AI Platform, Microsoft Azure, Security Solutions, and AI Business Solutions, tailored to diverse enterprise audiences.
+ **Design and Facilitate Learning Journeys:** Conduct single- and multi-day experiences using varied instructional methods-presentations, whiteboarding, discussions, and hands-on labs.
+ **Stay Ahead of Innovation:** Continuously deepen your expertise in Microsoft Cloud technologies to ensure training reflects the latest advancements in Azure, security, and AI.
+ **Drive Program Evolution:** Collaborate with global teams to shape and enhance the Azure and AI skilling programs, contributing to strategy, innovation, and learner success.
+ **Champion Excellence and Advocacy:** Provide feedback to improve training content and serve as a trusted evangelist for Microsoft's Cloud & AI technologies across customer, partner, and community engagements.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree AND 4+ years training, education, information technology (IT), **Data and AI** **,** cloud systems, datacenter environments, server environments, or computer technologies experience
+ 2+ years' experience in cloud computing concepts and solutions  
+ Hold at least oneadvancedcloud-basedcertification
+ 4+ years as a motivating communicator, able to help customers turn abstract concepts into reality
**Preferred** **Qualifications**
+ Hold a current Certified Trainer qualification, for example Microsoft Certified Trainer but not a requirement.
+ You will have conducted virtual,or in-personclassroom training related to technology (can be in a non-work-related setting)
+ Hands-on experience with Microsoft Azure-especially in areas such **Data and AI**
+ Other areas that will be advantageous include:
+ Application development
+ DevOps
+ Cloud architecture
+ Security
+ Data platform engineering
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
We are the FastTrack Team, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft investment.  Focused on driving E5 Security and Compliance, Copilot growth and the required security posture at scale with customers, FastTrack plays a primary worldwide role in executing this strategy at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams.  We are looking for individuals who are passionate about helping customers adopt Microsoft 365 products by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products. 
As a Data Security SME, you will work with FTAs, other Security SMEs, sales team, partner and consulting resources to educate and demonstrate the value of our data security solutions to our customers, empowering them to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Your main goal will be to ensure license assignment, technical enablement and drive adoption of Data Security product features for customers who have purchased Microsoft data security solutions. Being part of this team will allow you to strengthen both your deep technical expertise as well as your consultative selling skills across Microsoft and non-Microsoft cloud native data security solutions, architectures, programs, and technologies.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Job Description**
+ Act as Primary Technical point for Microsoft Purview Product, lead end-to-end deployment and governance of Microsoft Purview solutions, Require Deep technical understanding of solutions such as Data Loss Prevention (DLP) for Windows/macOS endpoints, Office365 workloads, and Microsoft Teams, Insider Risk Management, and Data Lifecycle Management/Records Management through retention policies, labels, and eDiscovery (Standard and Premium).
+ Conduct Compliance Manager assessments for enterprise customers using premium templates, mapping regulatory frameworks (e.g., GDPR, HIPAA, ISO) to Microsoft controls, Organization Controls and providing actionable insights to improve compliance scores and reduce organizational risk.
+ Guide customers through Data Security Posture Management (DSPM) and (DSPM for AI), By helping customers assess, monitor, and remediate data security risks across cloud and AI Apps.
+ Build and maintain trusted relationships with customer stakeholders through proactive communication, expectation setting, and advocacy, ensuring alignment with business goals and long-term engagement.
+ Collaborate with internal Microsoft stakeholders and Microsoft's Partner ecosystem to navigate deployment, manage escalations, and influence adoption of Microsoft 365 Workloads by articulating solution value and strategic impact.
+ Deliver FastTrack engagement's proof of concepts, presenting and applying architecture patterns, validating Microsoft data security capabilities through integration into customer environments, and driving cross-workload collaboration to support comprehensive Microsoft security solutions. Leverage service descriptions, Solution playbooks, and operational best practices.
+ Communicate complex technical concepts clearly and effectively across diverse audiences, creating and delivering impactful presentations, handling complex scenarios, and fostering active listening and collaboration
**Qualifications**
Required Qualifications:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience
o OR 7+ years of technical support, technical consulting experience, or information technology experience
o OR equivalent experience.
- Hands-on experience in M365 product platform (Modern Work, Security (Defender) & Compliance (Purview)), technical enablement, solution design, Product demonstration and Proof of Concept, deployment and adoption.
- Bachelor's Degree in Engineering, Business, or related field AND 4+ years' experience in M365 Security and Compliance (Purview) product suite, technical deployment, process management, execution, optimization, or related experience  
- OR Master's Degree in Engineering, Business, or related field AND 2+ years' experience in M365 Security and Compliance (Purview) product suite, technical deployment, process management, execution, optimization, or related experience  
- Additional Experience: Proven ability to engage clients, understand their needs, and map them into M365 Compliance (Purview) product features, drive technical readiness, deployment and adoption. Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes. Strong presentation, demonstration, and communication skills. 
- Relevant Microsoft Technology Certifications.
- Proficient working knowledge of Purview Compliance (eDiscovery, Auditing, Data Loss Prevention (DLP), Secure Labels, etc.).
- 3+ years of experience with Exchange or Office 365 (Exchange Online and Purview Compliance).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
We are the FastTrack Team, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft investment.  Focused on driving E5 Security and Compliance, Copilot growth and the required security posture at scale with customers, FastTrack plays a primary worldwide role in executing this strategy at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams.  We are looking for individuals who are passionate about helping customers adopt Microsoft 365 products by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products. 
As a Data Security SME, you will work with FTAs, other Security SMEs, sales team, partner and consulting resources to educate and demonstrate the value of our data security solutions to our customers, empowering them to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Your main goal will be to ensure license assignment, technical enablement and drive adoption of Data Security product features for customers who have purchased Microsoft data security solutions. Being part of this team will allow you to strengthen both your deep technical expertise as well as your consultative selling skills across Microsoft and non-Microsoft cloud native data security solutions, architectures, programs, and technologies.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Job Description**
+ Act as Primary Technical point for Microsoft Purview Product, lead end-to-end deployment and governance of Microsoft Purview solutions, Require Deep technical understanding of solutions such as Data Loss Prevention (DLP) for Windows/macOS endpoints, Office365 workloads, and Microsoft Teams, Insider Risk Management, and Data Lifecycle Management/Records Management through retention policies, labels, and eDiscovery (Standard and Premium).
+ Conduct Compliance Manager assessments for enterprise customers using premium templates, mapping regulatory frameworks (e.g., GDPR, HIPAA, ISO) to Microsoft controls, Organization Controls and providing actionable insights to improve compliance scores and reduce organizational risk.
+ Guide customers through Data Security Posture Management (DSPM) and (DSPM for AI), By helping customers assess, monitor, and remediate data security risks across cloud and AI Apps.
+ Build and maintain trusted relationships with customer stakeholders through proactive communication, expectation setting, and advocacy, ensuring alignment with business goals and long-term engagement.
+ Collaborate with internal Microsoft stakeholders and Microsoft's Partner ecosystem to navigate deployment, manage escalations, and influence adoption of Microsoft 365 Workloads by articulating solution value and strategic impact.
+ Deliver FastTrack engagement's proof of concepts, presenting and applying architecture patterns, validating Microsoft data security capabilities through integration into customer environments, and driving cross-workload collaboration to support comprehensive Microsoft security solutions. Leverage service descriptions, Solution playbooks, and operational best practices.
+ Communicate complex technical concepts clearly and effectively across diverse audiences, creating and delivering impactful presentations, handling complex scenarios, and fostering active listening and collaboration
**Qualifications**
Required Qualifications:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience
o OR 7+ years of technical support, technical consulting experience, or information technology experience
o OR equivalent experience.
- Hands-on experience in M365 product platform (Modern Work, Security (Defender) & Compliance (Purview)), technical enablement, solution design, Product demonstration and Proof of Concept, deployment and adoption.
- Bachelor's Degree in Engineering, Business, or related field AND 4+ years' experience in M365 Security and Compliance (Purview) product suite, technical deployment, process management, execution, optimization, or related experience  
- OR Master's Degree in Engineering, Business, or related field AND 2+ years' experience in M365 Security and Compliance (Purview) product suite, technical deployment, process management, execution, optimization, or related experience  
- Additional Experience: Proven ability to engage clients, understand their needs, and map them into M365 Compliance (Purview) product features, drive technical readiness, deployment and adoption. Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes. Strong presentation, demonstration, and communication skills. 
- Relevant Microsoft Technology Certifications.
- Proficient working knowledge of Purview Compliance (eDiscovery, Auditing, Data Loss Prevention (DLP), Secure Labels, etc.).
- 3+ years of experience with Exchange or Office 365 (Exchange Online and Purview Compliance).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .