57 Network Administration jobs in Australia

Network Support Engineer Co-Op - ETR Sydney 2025 (Meraki)
Apply ( Location:Sydney, Australia
+ Area of InterestEngineer - Network
+ Job TypeCo-Op
+ Technology InterestNetworking
+ Job Id1441876
**The internship opportunity is based on a 40-hour work week, Monday - Friday from October 27th, 2025 - June 26th, 2026.**
**Applicants MUST be able to work in person at our Sydney, AUS office.**
**This role is currently not available to those enrolled in a Master's program** **Applications are accepted until further notice.**
As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.
Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.
Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.
Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. We run a world-class Support team that assists our ever-growing global customer and partner base. Our Support team is the backbone of Meraki, providing quality support to over 1 million active networks worldwide to ensure our clients' network infrastructures run seamlessly and effectively. Our team is made of generalists with the ability to troubleshoot all Meraki product lines, including our wireless access points, security appliances, switches, mobility management application, and phones.
Our team is looking for smart, passionate recent graduates to join our amazing Support organization. As a Network Support Engineer, you can immediately apply your coursework, work with a variety of industries, and gain exposure to a diverse group of teams within. Meraki provides many opportunities for career growth in a fun, challenging, and fast-paced environment.
**Responsibiliti** **es**
* Diagnose and troubleshoot wireless, security, switching, phone and other various network-related issues reported by Cisco Meraki customers and partners
* Own each networking issue through the process from initial creation to resolution
* Collaborate with other Support team members to fix network outages, misconfigurations, and complex networking issues of customers' devices
* Read and analyze packet capture using Wireshark
* Work with Engineering and Management to diagnose and resolve critical escalated issues
* Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
* Stay up to date on Meraki features and technology by attending lunch and learns, participating in Engineering and Product team communication, and keeping up with enterprise and cloud networking trends
**Qualifications**
* Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, OSPF, etc.
* Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, 802.11a/b/g/n/ac wireless networks
* Previous internship and/or work experience or volunteer work in a network lab environment helpful
* Outstanding English language written and verbal communication skills and comprehension
* An eagerness to learn from others and be a team player
* Passionate about networking, IT and helping people
* Working towards or have a B.S. in Computer Networking, Information Technology, or a related discipline.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU-TSPV (Positive Vetting)
TRAVEL: Yes, 25% of the Time
**Description**
We're building a reputation as the place to be in Defence. With strong local management, sound investment and a fresh approach, we're on an exciting trajectory and building unique capability. Leveraging the kind of leading-edge US capabilities and technology most can only imagine, our close-knit 800 strong team is busy delivering World-leading solutions to safeguard Australia's future. And, together, we're growing a business where everyone contributes, and everyone matters.
Northrop Grumman's MQ-4C Triton Unmanned Aircraft System (UAS) provides real-time intelligence, surveillance, and reconnaissance (ISR) over vast ocean and coastal regions. The aircraft can fly for more than 24 hours at a time, at an altitude above 55,000 feet and an operational range of 8,200 nautical miles.
As Northrop Grumman Australia prepares for the arrival of the Triton UAS, we are setting up and proactively recruiting to ensure a seamless and coordinated entry into service. One of the key roles identified in this strategy is the role of **Systems Administrator** based out of **RAAF Base Tindal** . Some travel to the RAAF Base Edinburgh, South Australia may be required on occasion.
**Your role:**
As a key member of the program team, you will be crucial to maintaining continuous operation of multi-user computer systems across the Triton Forward Operating Base and Main Operating Base Mission Control Systems and Mission Systems Trainer. Working closely with a broad stakeholder group, you will play a vital role towards meeting operational requirements for this critical Defence capability.
**About you:**
You are a seasoned Systems Administrator with experience working on projects within highly classified environments. Technically, you have an appropriate relevant qualification and proven experience with Microsoft Windows technologies (server, desktop and applications). It will be advantageous if you have experience working with VMWare and Cisco Networks.
This position required a Top-Secret Positive Vetting (TSPV) clearance. You must either currently hold or be eligible to hold this level clearance.
**What's in it for you:**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Options for flexible & hybrid work including 9 day fortnight
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer Leave
+ Health & Wellbeing program
+ Employee Assistance Program
+ Relocation Assistance available
Defining Possible means something different to each one of us. What's Your Possible?
Doing the Right Thing and Sharing Success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters and we proudly encourage individuals from all backgrounds and all abilities to apply to join our diverse and inclusive workforce. Aboriginal and Torres Strait Islander people are welcome and encouraged to apply.
**Note:** As a Defence security clearance (TSPV) is required for this role, you will need to be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, so your nationality may be a factor in determining your suitability for this role.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU-TSPV (Positive Vetting)
TRAVEL: Yes, 25% of the Time
**Description**
We're building a reputation as the place to be in Defence. With strong local management, sound investment and a fresh approach, we're on an exciting trajectory and building unique capability. Leveraging the kind of leading-edge US capabilities and technology most can only imagine, our close-knit 800 strong team is busy delivering World-leading solutions to safeguard Australia's future. And, together, we're growing a business where everyone contributes, and everyone matters.
Northrop Grumman's MQ-4C Triton Unmanned Aircraft System (UAS) provides real-time intelligence, surveillance, and reconnaissance (ISR) over vast ocean and coastal regions. The aircraft can fly for more than 24 hours at a time, at an altitude above 55,000 feet and an operational range of 8,200 nautical miles.
As Northrop Grumman Australia prepares for the arrival of the Triton UAS, we are setting up and proactively recruiting to ensure a seamless and coordinated entry into service. One of the key roles identified in this strategy is the role of **Systems Administrator** based out of **RAAF Base Edinburgh** . Some travel to the Forward Operating Base at RAAF Base Tindal, Northern Territory may be required on occasion.
**Your role:**
As a key member of the program team, you will be crucial to maintaining continuous operation of multi-user computer systems across the Triton Forward Operating Base and Main Operating Base Mission Control Systems and Mission Systems Trainer. Working closely with a broad stakeholder group, you will play a vital role towards meeting operational requirements for this critical Defence capability.
**About you:**
You are a seasoned Systems Administrator with experience working on projects within highly classified environments. Technically, you have an appropriate relevant qualification and proven experience with Microsoft Windows technologies (server, desktop and applications). It will be advantageous if you have experience working with VMWare and Cisco Networks.
This position required a Top-Secret Positive Vetting (TSPV) clearance. You must either currently hold or be eligible to hold this level clearance.
**What's in it for you:**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Options for flexible & hybrid work including 9 day fortnight
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer Leave
+ Health & Wellbeing program
+ Employee Assistance Program
+ Relocation Assistance available
Defining Possible means something different to each one of us. What's Your Possible?
Doing the Right Thing and Sharing Success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters and we proudly encourage individuals from all backgrounds and all abilities to apply to join our diverse and inclusive workforce. Aboriginal and Torres Strait Islander people are welcome and encouraged to apply.
**Note:** As a Defence security clearance (TSPV) is required for this role, you will need to be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, so your nationality may be a factor in determining your suitability for this role.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D5264
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D0397
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-LOCATION-2D3-2D19002
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D3331
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D2677
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.