8 Network Manager jobs in Australia
Network Support Engineer (Australia) | ThousandEyes
Posted 15 days ago
Job Viewed
Job Description
Apply ( Location:Offsite, Sydney, Australia
+ Area of InterestTechnical Support
+ Job TypeProfessional
+ Technology InterestAI or Artificial Intelligence, Internet of Everything, Network (incl: IIoT, SD-WAN, & ThousandEyes), Networking, Security and Observability
+ Job Id
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
We're all familiar with the technology, but have you ever wondered how the Internet actually works? At ThousandEyes, we spend every day working to help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve, and how to avoid them in the future. Our Customer Engineering team is tasked with empowering our customers with ThousandEyes to ease their performance monitoring pains.
If you enjoy variety in job responsibilities, this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage impacting their infrastructure by finding the smoking-gun in a network outage, or simply helping someone understand the way that our applications work. The job is highly variable and requires both the ability to make data-driven decisions, and draw conclusions based on incomplete information. We're looking for out-of-the-box thinkers who can complement and extend the already formidable talents of our Customer Enablement organization.
What You'll Do
* Provide answers to technical questions related to ThousandEyes products, services, and solutions.
* Assist in creating, updating, and delivering technical documentation and knowledge transfers.
* Collaborate with Engineering teams to help identify and resolve product-related technical issues.
* Escalate cases appropriately and engage internal resources to ensure timely resolution.
* Document cases thoroughly in incident and knowledge management systems.
* Follow case management best practices and internal guidelines.
* Work cross-functionally with internal stakeholders to support the value of ThousandEyes support services.
* Contribute to the development of internal knowledge base content and technical documentation.
* Leverage tools and scripting knowledge to troubleshoot and support ThousandEyes products.
* Actively contribute to team discussions and help maintain a collaborative culture.
*
Qualifications
* A standout "customer first" attitude
* Bachelor's degree in Computer Science, Electrical Engineering, or a related field (or equivalent experience)
* 3-6 years of relevant technical experience
* Strong knowledge in one technical area with broad understanding across ThousandEyes technologies
* Familiarity with automation, programmability, and/or virtualization.
* Ability to read technical documentation, specifications, and industry standards (e.g., RFCs)
* Excellent communication and collaboration skills.
* Ability to work effectively in ambiguous situations and escalate when needed.
* Developing ability to guide or mentor junior team members.
* Has local site-level impact; collaborates internally to achieve results.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Sr. Network Support Engineer, eero

Posted 15 days ago
Job Viewed
Job Description
Sr. Network Support Specialist (Customer Support)

Posted 15 days ago
Job Viewed
Job Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Network Acquisition and Delivery Manager
Posted 9 days ago
Job Viewed
Job Description
The Oracle Cloud Infrastructure (OCI) team delivers mission-critical applications for premier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 30 regions worldwide. Our Network Acquisition and Delivery group is responsible for delivering critical circuit infrastructure (Backbone, Metro, IP Transit, etc.) for Oracle Cloud Infrastructure and all other Oracle business units, including Oracle Health and Oracle CorpNet.
We are seeking a driven, strategic, technical Network Acquisition Manager with experience supporting a high-growth technology business. This position will work within the Network Acquisition and Delivery team within OCI Networking and will independently manage the acquisition and delivery of key network infrastructure in EMEA and JAPAC.
A successful candidate will have a blend of business knowledge, vendor relationships, regional expertise and technical skills that enables them to deliver mission critical network infrastructure to support Oracle's growth in the regions mentioned. The ideal candidate will operate independently across our organization, partnering with other leaders within Networking, Data Center, Region Build, Engineering and Operations. They will be accountable to ideate for and deliver on our critical projects, own monthly business review preparation, and contribute to vendor business reviews. They will also be responsible developing internal interval measurement mechanisms, while leading the team to improve efficiencies in the delivery process.
At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.
Values are OCI's foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.
You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged.
+ 5+ years of experience delivering network infrastructure in the Telecom, Datacenter, or Cloud Infrastructure industries.
+ Technical background in dark fiber, MOFN, managed wavelengths and IP services
+ Experience working cross functional with engineering, operations, and capacity planning teams.
+ Ability to work independently and propose solutions.
+ Excellent organizational, verbal, and written communication skills.
+ Highly proficient in Jira, Excel, PowerPoint, and Confluence.
**Responsibilities**
+ Manage a vendor and a circuit delivery pipeline to deploy crucial network infrastructure on/before time for Oracle's internal and external customers
+ Leverage regional knowledge and vendor relationships to drive critical deliveries on time
+ Work across teams to design and launch new processes, institute process improvements and automation, and ensure the achievement of process objectives.
+ Abstract, organize, and structure process, objectives, and workflows.
+ Create and automate reporting, including monthly business reviews (MBRs).
+ Run programs independently, including critical projects, executive project reporting and execution.
+ Manage both technical and non-technical projects.
+ Identify and remove blockers for Oracle teams in the region
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Manager, Advertising CLO & Affiliate Network
Posted 14 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Advertising CLO & Affiliate Network
Overview:
- The Manager is expert at working with Advertising Networks and Aggregators that provide Offers and Content to Publishers. As the expert, they will develop our strategy to scale globally these partnerships. The strategy will include technology, and an operational model that is repeatable to scale and execute to deliver content at scale. The candidate has experience doing this in an agency or network previously and can bring thought leadership on day 1. The Manager is part of the global Connected Commerce team and will report to the global sales and partnership lead.
Role & Responsibilities
- Expert at card linked and affiliate offers and has deep understanding of the network and aggregator ecosystem.
- Develop the strategy to systematically unlock the power of the network and aggregator partnerships at a global level, while thinking about regional and local nuances.
- Understand the technology that is being used today by networks, aggregators, and Mastercard; and where the technology is headed in the future to guide the strategy.
- Clearly communicate complex business needs including technology and operations so that the business easily understands and can also communicate that into technical requirements.
All About You:
- Expert in card-linked offers, and affiliate marketing programs, have established advertising network relationships.
- Clearly articulates what will be needed, they have scaled card linked and affiliate offers programs before in a similar capacity.
- Experienced at navigating complex organizations with multiple stakeholders, easily shifts the conversation between technology and business teams.
- Proven ability to act with a persistent and urgent approach to tasks.
- Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail.
- Strong analytical, problem-solving, and cross-functional team-building capabilities.
- A Bachelor's degree is required.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Manager, Advertising CLO & Affiliate Network
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Advertising CLO & Affiliate Network Overview:• The Manager is expert at working with Advertising Networks and Aggregators that provide Offers and Content to Publishers. As the expert, they will develop our strategy to scale globally these partnerships. The strategy will include technology, and an operational model that is repeatable to scale and execute to deliver content at scale. The candidate has experience doing this in an agency or network previously and can bring thought leadership on day 1. The Manager is part of the global Connected Commerce team and will report to the global sales and partnership lead.
Role & Responsibilities
• Expert at card linked and affiliate offers and has deep understanding of the network and aggregator ecosystem.
• Develop the strategy to systematically unlock the power of the network and aggregator partnerships at a global level, while thinking about regional and local nuances.
• Understand the technology that is being used today by networks, aggregators, and Mastercard; and where the technology is headed in the future to guide the strategy.
• Clearly communicate complex business needs including technology and operations so that the business easily understands and can also communicate that into technical requirements.
All About You:
• Expert in card-linked offers, and affiliate marketing programs, have established advertising network relationships.
• Clearly articulates what will be needed, they have scaled card linked and affiliate offers programs before in a similar capacity.
• Experienced at navigating complex organizations with multiple stakeholders, easily shifts the conversation between technology and business teams.
• Proven ability to act with a persistent and urgent approach to tasks.
• Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail.
• Strong analytical, problem-solving, and cross-functional team-building capabilities.
• A Bachelor’s degree is required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, advertising clo & affiliate network
Posted today
Job Viewed
Job Description
Be The First To Know
About the latest Network manager Jobs in Australia !
Manager, advertising clo & affiliate network
Posted today
Job Viewed