85 Network Support jobs in Australia
Network Support Engineer (Australia) | ThousandEyes
Cisco
Posted 2 days ago
Job Viewed
Job Description
Network Support Engineer (Australia) | ThousandEyes
Apply ( Location:Offsite, Sydney, Australia
+ Area of InterestTechnical Support
+ Job TypeProfessional
+ Technology InterestAI or Artificial Intelligence, Internet of Everything, Network (incl: IIoT, SD-WAN, & ThousandEyes), Networking, Security and Observability
+ Job Id1447102
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
We're all familiar with the technology, but have you ever wondered how the Internet actually works? At ThousandEyes, we spend every day working to help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve, and how to avoid them in the future. Our Customer Engineering team is tasked with empowering our customers with ThousandEyes to ease their performance monitoring pains.
If you enjoy variety in job responsibilities, this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage impacting their infrastructure by finding the smoking-gun in a network outage, or simply helping someone understand the way that our applications work. The job is highly variable and requires both the ability to make data-driven decisions, and draw conclusions based on incomplete information. We're looking for out-of-the-box thinkers who can complement and extend the already formidable talents of our Customer Enablement organization.
What You'll Do
* Provide answers to technical questions related to ThousandEyes products, services, and solutions.
* Assist in creating, updating, and delivering technical documentation and knowledge transfers.
* Collaborate with Engineering teams to help identify and resolve product-related technical issues.
* Escalate cases appropriately and engage internal resources to ensure timely resolution.
* Document cases thoroughly in incident and knowledge management systems.
* Follow case management best practices and internal guidelines.
* Work cross-functionally with internal stakeholders to support the value of ThousandEyes support services.
* Contribute to the development of internal knowledge base content and technical documentation.
* Leverage tools and scripting knowledge to troubleshoot and support ThousandEyes products.
* Actively contribute to team discussions and help maintain a collaborative culture.
*
Qualifications
* A standout "customer first" attitude
* Bachelor's degree in Computer Science, Electrical Engineering, or a related field (or equivalent experience)
* 3-6 years of relevant technical experience
* Strong knowledge in one technical area with broad understanding across ThousandEyes technologies
* Familiarity with automation, programmability, and/or virtualization.
* Ability to read technical documentation, specifications, and industry standards (e.g., RFCs)
* Excellent communication and collaboration skills.
* Ability to work effectively in ambiguous situations and escalate when needed.
* Developing ability to guide or mentor junior team members.
* Has local site-level impact; collaborates internally to achieve results.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Apply ( Location:Offsite, Sydney, Australia
+ Area of InterestTechnical Support
+ Job TypeProfessional
+ Technology InterestAI or Artificial Intelligence, Internet of Everything, Network (incl: IIoT, SD-WAN, & ThousandEyes), Networking, Security and Observability
+ Job Id1447102
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
We're all familiar with the technology, but have you ever wondered how the Internet actually works? At ThousandEyes, we spend every day working to help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve, and how to avoid them in the future. Our Customer Engineering team is tasked with empowering our customers with ThousandEyes to ease their performance monitoring pains.
If you enjoy variety in job responsibilities, this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage impacting their infrastructure by finding the smoking-gun in a network outage, or simply helping someone understand the way that our applications work. The job is highly variable and requires both the ability to make data-driven decisions, and draw conclusions based on incomplete information. We're looking for out-of-the-box thinkers who can complement and extend the already formidable talents of our Customer Enablement organization.
What You'll Do
* Provide answers to technical questions related to ThousandEyes products, services, and solutions.
* Assist in creating, updating, and delivering technical documentation and knowledge transfers.
* Collaborate with Engineering teams to help identify and resolve product-related technical issues.
* Escalate cases appropriately and engage internal resources to ensure timely resolution.
* Document cases thoroughly in incident and knowledge management systems.
* Follow case management best practices and internal guidelines.
* Work cross-functionally with internal stakeholders to support the value of ThousandEyes support services.
* Contribute to the development of internal knowledge base content and technical documentation.
* Leverage tools and scripting knowledge to troubleshoot and support ThousandEyes products.
* Actively contribute to team discussions and help maintain a collaborative culture.
*
Qualifications
* A standout "customer first" attitude
* Bachelor's degree in Computer Science, Electrical Engineering, or a related field (or equivalent experience)
* 3-6 years of relevant technical experience
* Strong knowledge in one technical area with broad understanding across ThousandEyes technologies
* Familiarity with automation, programmability, and/or virtualization.
* Ability to read technical documentation, specifications, and industry standards (e.g., RFCs)
* Excellent communication and collaboration skills.
* Ability to work effectively in ambiguous situations and escalate when needed.
* Developing ability to guide or mentor junior team members.
* Has local site-level impact; collaborates internally to achieve results.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
This advertiser has chosen not to accept applicants from your region.
0
Sr. Network Support Engineer, eero
Sydney, New South Wales
Amazon
Posted 13 days ago
Job Viewed
Job Description
Description At eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking a Sr. Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe. Key job responsibilities As an NSE, you will: Serve as an expert on networking, fleet monitoring, and customer support practices. Handle complex network issues, serving as the escalation point of contact for business leaders, IT staff, and MSPs. Drive strategy, as defined by your leadership, and model technical troubleshoot methods for agents to follow. Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations Investigate customer contacts, drilling into unique and complex networking issues to support T1, T2, and T3 Agents. Visit customer and partner locations, diagnosing, repairing, and installing complex eero networks. Be part of the on-call roster and handle incidents. A day in the life As a member of our Support Engineering team, you will be looked upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues. Basic Qualifications Bachelor's degree or equivalent experience 3+ years of engineering experience ADvanced networking knowledge with an emphasis on enterprise deployments (routing, switching, etc) Strong business acumen with a track record of success Excellent communication skills and ability to convey insights from complex analyses to internal and external entities Ability to think strategically and tactically with attention to detail. Ability to clearly document technical issues, solutions and knowledge base articles. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. Capable of working closely with data and using analytics to problem-solve Ability to travel both domestically and internationally (<35%). This role will require short notice travel as defined by leadership, with an emphasis on domestic travel to quickly solve customer and partner issues. Ability to write scripts to automate repetitive tasks and make support processes efficient. Preferred Qualifications Proven track record of taking ownership and delivering results Strong ability to prioritize and experience with meeting multiple deadlines Excellent communication skills (both verbal and written), with vendor, client, or customer-facing experience Experience supporting Enterprise software applications Knowledge of UNIX command-line and network storage troubleshooting is a plus. Experience with system configuration, patching and upgrades. Experience understanding of network topology and its impact on distributed system performance Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Sr. Network Support Specialist (Customer Support)
Sydney, New South Wales
Amazon
Posted 13 days ago
Job Viewed
Job Description
Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
Network Support Engineer Co-Op - ETR Sydney 2025 (Meraki)
Sydney, New South Wales
Cisco
Posted 13 days ago
Job Viewed
Job Description
Network Support Engineer Co-Op - ETR Sydney 2025 (Meraki)
Apply ( Location:Sydney, Australia
+ Area of InterestEngineer - Network
+ Job TypeCo-Op
+ Technology InterestNetworking
+ Job Id1441876
**The internship opportunity is based on a 40-hour work week, Monday - Friday from October 27th, 2025 - June 26th, 2026.**
**Applicants MUST be able to work in person at our Sydney, AUS office.**
**This role is currently not available to those enrolled in a Master's program** **Applications are accepted until further notice.**
As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.
Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.
Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.
Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. We run a world-class Support team that assists our ever-growing global customer and partner base. Our Support team is the backbone of Meraki, providing quality support to over 1 million active networks worldwide to ensure our clients' network infrastructures run seamlessly and effectively. Our team is made of generalists with the ability to troubleshoot all Meraki product lines, including our wireless access points, security appliances, switches, mobility management application, and phones.
Our team is looking for smart, passionate recent graduates to join our amazing Support organization. As a Network Support Engineer, you can immediately apply your coursework, work with a variety of industries, and gain exposure to a diverse group of teams within. Meraki provides many opportunities for career growth in a fun, challenging, and fast-paced environment.
**Responsibiliti** **es**
* Diagnose and troubleshoot wireless, security, switching, phone and other various network-related issues reported by Cisco Meraki customers and partners
* Own each networking issue through the process from initial creation to resolution
* Collaborate with other Support team members to fix network outages, misconfigurations, and complex networking issues of customers' devices
* Read and analyze packet capture using Wireshark
* Work with Engineering and Management to diagnose and resolve critical escalated issues
* Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
* Stay up to date on Meraki features and technology by attending lunch and learns, participating in Engineering and Product team communication, and keeping up with enterprise and cloud networking trends
**Qualifications**
* Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, OSPF, etc.
* Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, 802.11a/b/g/n/ac wireless networks
* Previous internship and/or work experience or volunteer work in a network lab environment helpful
* Outstanding English language written and verbal communication skills and comprehension
* An eagerness to learn from others and be a team player
* Passionate about networking, IT and helping people
* Working towards or have a B.S. in Computer Networking, Information Technology, or a related discipline.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Apply ( Location:Sydney, Australia
+ Area of InterestEngineer - Network
+ Job TypeCo-Op
+ Technology InterestNetworking
+ Job Id1441876
**The internship opportunity is based on a 40-hour work week, Monday - Friday from October 27th, 2025 - June 26th, 2026.**
**Applicants MUST be able to work in person at our Sydney, AUS office.**
**This role is currently not available to those enrolled in a Master's program** **Applications are accepted until further notice.**
As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.
Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.
Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.
Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. We run a world-class Support team that assists our ever-growing global customer and partner base. Our Support team is the backbone of Meraki, providing quality support to over 1 million active networks worldwide to ensure our clients' network infrastructures run seamlessly and effectively. Our team is made of generalists with the ability to troubleshoot all Meraki product lines, including our wireless access points, security appliances, switches, mobility management application, and phones.
Our team is looking for smart, passionate recent graduates to join our amazing Support organization. As a Network Support Engineer, you can immediately apply your coursework, work with a variety of industries, and gain exposure to a diverse group of teams within. Meraki provides many opportunities for career growth in a fun, challenging, and fast-paced environment.
**Responsibiliti** **es**
* Diagnose and troubleshoot wireless, security, switching, phone and other various network-related issues reported by Cisco Meraki customers and partners
* Own each networking issue through the process from initial creation to resolution
* Collaborate with other Support team members to fix network outages, misconfigurations, and complex networking issues of customers' devices
* Read and analyze packet capture using Wireshark
* Work with Engineering and Management to diagnose and resolve critical escalated issues
* Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
* Stay up to date on Meraki features and technology by attending lunch and learns, participating in Engineering and Product team communication, and keeping up with enterprise and cloud networking trends
**Qualifications**
* Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, OSPF, etc.
* Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, 802.11a/b/g/n/ac wireless networks
* Previous internship and/or work experience or volunteer work in a network lab environment helpful
* Outstanding English language written and verbal communication skills and comprehension
* An eagerness to learn from others and be a team player
* Passionate about networking, IT and helping people
* Working towards or have a B.S. in Computer Networking, Information Technology, or a related discipline.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
This advertiser has chosen not to accept applicants from your region.
3
Network Administrator
Canberra, Australian Capital Territory
SOS International LLC
Posted 5 days ago
Job Viewed
Job Description
Overview SOSi seeks a Network Administrator to join our team at Canberra, AUS. As a Network Administrator, you'll play a vital role in maintaining and supporting network operation, maintenance, and security, ensuring DoD compliance. Our team, based in Honolulu, Hawaii, creates, manages, and supports IT solutions for USINDOPACOM, its mission, and its 5,000+ customers throughout the Pacific theater. We tackle challenging technical problems critical to enabling USINDOPACOM's realization of time sensitive C2 strategies. Essential Job Duties As a Network Administrator at SOSi, you will work within the Network Operations team to provide essential support within the USINDOPACOM Area-of-Responsibility (AOR). Your role includes monitoring, maintaining, and ensuring network availability, all while adhering to DoD regulations. You will be responsible for managing various network components, including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices. Configures and maintains Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems to support efficient data flow within the network, while following established Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) when necessary. Supports and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment. Implements and provides oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods to protect sensitive data. Provides essential support in the maintenance of VDI environments, ensuring efficient and secure user access. Manages Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems to ensure reliable communication services. Reviews and troubleshoots network transport and protocol related issues. Collaborates with the Cross-Domain Solutions team to facilitate secure information sharing across security domains. Participates in project coordination alongside the project management team to ensure successful project execution. Liaises with POCs and customers to understand their network needs and assists in providing appropriate solutions. Diligently follows guidance and direction from the Network Operations Lead, Deputy, and Operations Manager, adhering to established standards and procedures for network administration. Participates in related solution technologies and special projects, as required. Minimum Requirements Active in-scope TOP SECRET clearance with SCI eligibility. Bachelor's Degree in IT, Networking, or similar, and 4 years of related experience or 8+ years of experience in network administration. DoD 8570 IAT-II compliant (CCNA, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) Obtain Cisco Certified Network Associate (CCNA) within 6 months of hire. Strong knowledge in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs. Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs). Strong problem-solving skills and the ability to troubleshoot network issues. Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers. Able to support 24/7 operations (including support to exercises), when necessary. Able to follow instructions and work both independently and in a (distributed) team environment. Preferred Qualifications Cisco Certified Network Associate (CCNA) certification. Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL). Familiarity with Department of Defense (DoD) protocols and procedures. Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments. Knowledge of Forcepoint, Juniper, and other network technologies. Proficient in Help Desk and software applications (Jira, Service Now, Remedy). Awareness of Command and Control (C2) applications. Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning) Customer-service oriented with a willingness to participate and assist. Work Environment Fast-paced and deadline-oriented work environment Potential for non-traditional working hours, including consecutive nights and weekends Occasional travel to locations within the supported Area-of-Responsibility (AOR) Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
This advertiser has chosen not to accept applicants from your region.
4
Network Administrator
Canberra, Australian Capital Territory
SOS International LLC
Posted 13 days ago
Job Viewed
Job Description
Overview SOS International LLC (SOSi) seeks a Network Administrator to join our team at Canberra, AUS. As a Network Administrator, you'll play a vital role in maintaining and supporting network operation, maintenance, and security, ensuring DoD compliance. Our team, based in Honolulu, Hawaii, creates, manages, and supports IT solutions for USINDOPACOM, its mission, and its 5,000+ customers throughout the Pacific theater. We tackle challenging technical problems critical to enabling USINDOPACOM's realization of time sensitive C2 strategies. Essential Job Duties As a Network Administrator at SOS International LLC, you will work within the Network Operations team to provide essential support within the USINDOPACOM Area-of-Responsibility (AOR). Your role includes monitoring, maintaining, and ensuring network availability, all while adhering to DoD regulations. You will be responsible for managing various network components, including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices. Configures and maintains Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems to support efficient data flow within the network, while following established Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) when necessary. Supports and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment. Implements and provides oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods to protect sensitive data. Provides essential support in the maintenance of VDI environments, ensuring efficient and secure user access. Manages Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems to ensure reliable communication services. Reviews and troubleshoots network transport and protocol related issues. Collaborates with the Cross-Domain Solutions team to facilitate secure information sharing across security domains. Participates in project coordination alongside the project management team to ensure successful project execution. Liaises with POCs and customers to understand their network needs and assists in providing appropriate solutions. Diligently follows guidance and direction from the Network Operations Lead, Deputy, and Operations Manager, adhering to established standards and procedures for network administration. Participates in related solution technologies and special projects, as required. Minimum Requirements Active in-scope TOP SECRET clearance with SCI eligibility. DoD 8570 IAT-II compliant (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) Bachelor's Degree in IT, Networking, or similar, and 4 years of related experience or 8+ years of experience in network administration, to obtain Cisco Certified Network Associate (CCNA) within 6 months. Strong knowledge in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs. Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs). Strong problem-solving skills and the ability to troubleshoot network issues. Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers. Able to support 24/7 operations (including support to exercises), when necessary. Able to follow instructions and work both independently and in a (distributed) team environment. Preferred Qualifications Cisco Certified Network Associate (CCNA) certification. Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL). Familiarity with Department of Defense (DoD) protocols and procedures. Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments. Knowledge of Forcepoint, Juniper, and other network technologies. Proficient in Help Desk and software applications (Jira, Service Now, Remedy). Awareness of Command and Control (C2) applications. Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning). Customer-service oriented with a willingness to participate and assist. Work Environment Fast-paced and deadline-oriented work environment Potential for non-traditional working hours, including consecutive nights and weekends Occasional travel to locations within the supported Area-of-Responsibility (AOR). Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
This advertiser has chosen not to accept applicants from your region.
5
Network Administrator
Canberra, Australian Capital Territory
SOS International LLC
Posted 13 days ago
Job Viewed
Job Description
Overview SOSi seeks a Network Administrator to join our team at Canberra, AUS. As a Network Administrator, you'll play a vital role in maintaining and supporting network operation, maintenance, and security, ensuring DoD compliance. Our team, based in Honolulu, Hawaii, creates, manages, and supports IT solutions for USINDOPACOM, its mission, and its 5,000+ customers throughout the Pacific theater. We tackle challenging technical problems critical to enabling USINDOPACOM's realization of time sensitive C2 strategies. Essential Job Duties As a Network Administrator at SOSi, you will work within the Network Operations team to provide essential support within the USINDOPACOM Area-of-Responsibility (AOR). Your role includes monitoring, maintaining, and ensuring network availability, all while adhering to DoD regulations. You will be responsible for managing various network components, including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices. Configures and maintains Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems to support efficient data flow within the network, while following established Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) when necessary. Supports and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment. Implements and provides oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods to protect sensitive data. Provides essential support in the maintenance of VDI environments, ensuring efficient and secure user access. Manages Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems to ensure reliable communication services. Reviews and troubleshoots network transport and protocol related issues. Collaborates with the Cross-Domain Solutions team to facilitate secure information sharing across security domains. Participates in project coordination alongside the project management team to ensure successful project execution. Liaises with POCs and customers to understand their network needs and assists in providing appropriate solutions. Diligently follows guidance and direction from the Network Operations Lead, Deputy, and Operations Manager, adhering to established standards and procedures for network administration. Participates in related solution technologies and special projects, as required. Minimum Requirements Active in-scope TOP SECRET clearance with SCI eligibility. DoD 8570 IAT-II compliant (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) Bachelor's Degree in IT, Networking, or similar, and 4 years of related experience or 8+ years of experience in network administration, to obtain Cisco Certified Network Associate (CCNA) within 6 months. Strong knowledge in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs. Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs). Strong problem-solving skills and the ability to troubleshoot network issues. Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers. Able to support 24/7 operations (including support to exercises), when necessary. Able to follow instructions and work both independently and in a (distributed) team environment. Preferred Qualifications Cisco Certified Network Associate (CCNA) certification. Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL). Familiarity with Department of Defense (DoD) protocols and procedures. Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments. Knowledge of Forcepoint, Juniper, and other network technologies. Proficient in Help Desk and software applications (Jira, Service Now, Remedy). Awareness of Command and Control (C2) applications. Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning) Customer-service oriented with a willingness to participate and assist. Work Environment Fast-paced and deadline-oriented work environment Potential for non-traditional working hours, including consecutive nights and weekends Occasional travel to locations within the supported Area-of-Responsibility (AOR) Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
This advertiser has chosen not to accept applicants from your region.
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6
Network Administrator
Alice Springs, Northern Territory
KBR
Posted 13 days ago
Job Viewed
Job Description
Title:
Network Administrator
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a resourceful and skilled Network Administrator with a passion for ensuring secure, reliable, and high-performing network infrastructure. With expertise in configuring, monitoring, and troubleshooting network systems, you excel at maintaining seamless connectivity across complex environments. Your knowledge of networking protocols, hardware, and software, combined with a proactive approach to problem-solving, makes you a critical contributor to operational success.
At KBR, you bring technical expertise, a commitment to excellence, and a focus on delivering innovative solutions that keep systems running efficiently. Known for your ability to diagnose and resolve network issues quickly, you thrive in fast-paced settings where adaptability and teamwork are key. Your dedication to security, optimization, and continuous improvement aligns with KBR's mission to deliver dependable and forward-thinking IT solutions.
What You'll DoIn the role of Network Administrator, your duties will include:
+ Maintain, install, upgrade and configure data systems.
+ Administer operating systems and maintain basic security and recovery procedures such as scheduling and backups.
+ Perform assignments requiring experience and knowledge of standard concepts within their field.
+ Display core job competencies by analyzing possible solutions using standard procedures while developing advanced skills.
+ Manage multiple IT vendors to ensure completion of IT projects in a timely manner.
+ Perform other duties as assigned.
Requirements:
+ Must be an Australian citizen
+ Must Possess an active AUS PV Clearance.
+ Minimum of an Associates degree in Computer Science or a related field required; Bachelor's degree is preferred.
+ Minimum of five years of directly related technical, professional experience required.
+ Requires knowledge and understanding of TCP/IP networking principals in a Microsoft Environment to include network topologies and transmission media
+ Possess a current Security+ Certification
+ Provides technical support for Microsoft Windows 2012/Win7 and Linux operating systems.
+ Familiarity with networking concepts, including TCP/IP, DNS, and VPN troubleshooting.
+ Experience with IT support tools, ticketing systems, and remote desktop applications.
+ Experience in an enterprise IT environment or supporting large-scale systems.
+ Excellent problem-solving and analytical skills.
+ Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
+ Excellent analytical and organizational skills with the ability to plan and achieve a variety of tasks. Able to set priorities and deal with a number of issues and deadlines concurrently.
+ Ability to work independently and manage multiple tasks in a fast-paced environment.
+ Commitment to maintaining confidentiality and following security protocols.
Desired Qualifications:
+ Certifications in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client.
This role will be located in Alice Springs. This position is expected to be onsite 100%.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Network Administrator
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a resourceful and skilled Network Administrator with a passion for ensuring secure, reliable, and high-performing network infrastructure. With expertise in configuring, monitoring, and troubleshooting network systems, you excel at maintaining seamless connectivity across complex environments. Your knowledge of networking protocols, hardware, and software, combined with a proactive approach to problem-solving, makes you a critical contributor to operational success.
At KBR, you bring technical expertise, a commitment to excellence, and a focus on delivering innovative solutions that keep systems running efficiently. Known for your ability to diagnose and resolve network issues quickly, you thrive in fast-paced settings where adaptability and teamwork are key. Your dedication to security, optimization, and continuous improvement aligns with KBR's mission to deliver dependable and forward-thinking IT solutions.
What You'll DoIn the role of Network Administrator, your duties will include:
+ Maintain, install, upgrade and configure data systems.
+ Administer operating systems and maintain basic security and recovery procedures such as scheduling and backups.
+ Perform assignments requiring experience and knowledge of standard concepts within their field.
+ Display core job competencies by analyzing possible solutions using standard procedures while developing advanced skills.
+ Manage multiple IT vendors to ensure completion of IT projects in a timely manner.
+ Perform other duties as assigned.
Requirements:
+ Must be an Australian citizen
+ Must Possess an active AUS PV Clearance.
+ Minimum of an Associates degree in Computer Science or a related field required; Bachelor's degree is preferred.
+ Minimum of five years of directly related technical, professional experience required.
+ Requires knowledge and understanding of TCP/IP networking principals in a Microsoft Environment to include network topologies and transmission media
+ Possess a current Security+ Certification
+ Provides technical support for Microsoft Windows 2012/Win7 and Linux operating systems.
+ Familiarity with networking concepts, including TCP/IP, DNS, and VPN troubleshooting.
+ Experience with IT support tools, ticketing systems, and remote desktop applications.
+ Experience in an enterprise IT environment or supporting large-scale systems.
+ Excellent problem-solving and analytical skills.
+ Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
+ Excellent analytical and organizational skills with the ability to plan and achieve a variety of tasks. Able to set priorities and deal with a number of issues and deadlines concurrently.
+ Ability to work independently and manage multiple tasks in a fast-paced environment.
+ Commitment to maintaining confidentiality and following security protocols.
Desired Qualifications:
+ Certifications in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client.
This role will be located in Alice Springs. This position is expected to be onsite 100%.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
7
Network/Systems Administrator
CACI International
Posted 13 days ago
Job Viewed
Job Description
Network/Systems Administrator
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular-Long Term Assignment
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
**The Opportunity:**
Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.
**Shift work in Australia!**
**Responsibilities:**
+ Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
+ Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
+ Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
+ Instruct customers in the operation and maintenance of the provided solution and interprets customers' needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support and is not limited to systems hardware, software, network, and other technical infrastructure components.
+ Collaborate directly with the TIER 1 provider as necessary.
+ Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
+ Maintain all configuration documentation for assigned infrastructure.
+ Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
+ Participate in the development and implementation of standards and procedures.
+ Maintain network security protocol and ensures compliance with security policies and procedures.
+ Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
+ Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
+ Help to develop testing strategies and document results.
+ Provide advice and training to end-users.
+ Troubleshoot and resolve complex problems.
+ May provide work leadership to less-experienced personnel.
+ Maintain current knowledge of relevant hardware and software applications as assigned.
+ Participate in special projects as assigned.
**Qualifications:**
_Required:_
+ Active TS/SCI with Polygraph.
+ Must be able to obtain Security Plus certification within 90 days.
+ Lift 30-50 lbs on a repeated basis.
+ Ability to stand for long periods of time while working with Network Hardware.
+ Bachelor's Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
+ 4-7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.).
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$64,700 - $135,700
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular-Long Term Assignment
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
**The Opportunity:**
Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.
**Shift work in Australia!**
**Responsibilities:**
+ Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
+ Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
+ Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
+ Instruct customers in the operation and maintenance of the provided solution and interprets customers' needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support and is not limited to systems hardware, software, network, and other technical infrastructure components.
+ Collaborate directly with the TIER 1 provider as necessary.
+ Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
+ Maintain all configuration documentation for assigned infrastructure.
+ Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
+ Participate in the development and implementation of standards and procedures.
+ Maintain network security protocol and ensures compliance with security policies and procedures.
+ Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
+ Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
+ Help to develop testing strategies and document results.
+ Provide advice and training to end-users.
+ Troubleshoot and resolve complex problems.
+ May provide work leadership to less-experienced personnel.
+ Maintain current knowledge of relevant hardware and software applications as assigned.
+ Participate in special projects as assigned.
**Qualifications:**
_Required:_
+ Active TS/SCI with Polygraph.
+ Must be able to obtain Security Plus certification within 90 days.
+ Lift 30-50 lbs on a repeated basis.
+ Ability to stand for long periods of time while working with Network Hardware.
+ Bachelor's Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
+ 4-7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.).
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$64,700 - $135,700
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
This advertiser has chosen not to accept applicants from your region.
8
Network Engineer Tier 2
CACI International
Posted 13 days ago
Job Viewed
Job Description
Network Engineer Tier 2
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis.
**Opportunity:** Team CACI is seeking a Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN, CORE, and WAN network. The role involves implementing, troubleshooting, and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices.
Develop and implement network support processes for CAN/LAN/WAN, ensuring compliance with relevant standards. Support the design, analyze, and maintain complex IT networks, from requirements gathering to installation and troubleshooting. Evaluate network performance, consult on improvements, and make technology recommendations to senior management. Experience with large-scale enterprise networks in a fast-paced environment is essential.
**Responsibilities:**
+ Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems.
+ Provide support for the escalation and communication of status to the company management and customer.
+ Provide support for the dispatch system and hardware problems and remains involved in the resolution process
+ Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
+ Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
+ Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
+ Supports hardware infrastructure site surveys, planning, and design.
+ Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition.
+ Provide transition planning and support for the migration of existing services between environments (migration to Cloud environments), migration of users from existing service platforms to new service offerings and transition of services into operations
+ Works individually and actively participates on integrated teams
+ Understands and applies more advanced concepts and processes to daily activities.
+ Assists more senior level technicians, specialists, and managers in their activities.
+ Can perform all tasks of lower-level technicians or specialists.
**Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, or related field
+ 5+ years of related work experience
+ TS/SCI w/ poly is required
+ DoD 8140.01 and 8570.01-M, IAT II required
+ Plans, builds, and installs cable patch panels and cable infrastructures.
+ Installs and terminates all types of standard IT cable and fiber.
+ Manage IT network infrastructure and any processes related to these systems
+ Makes recommendations on hardware, cabling, and equipment requirements.
+ Provides installation management to include creating list of materials, bills of materials, estimating installation project timelines, determining installation team requirements, successfully executing installation projects, and documenting project status.
+ Provides equipment rack installation and equipment installations within a variety of locations that includes, but is not limited to, data centers, equipment rooms, communications closets, operations centers, and user workspaces
+ Experience with routing and switching protocols (e.g., OSPF, VLAN, Spanning Tree Protocol, etc.).
+ Knowledge of network protocols, TCP/IP, and related technologies as well as knowledge of network hardware (routers, switches).
**Desired:**
+ Certifications such as JNCIA, JNCIP, CCNA, CCNP, or similar are highly preferred
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$75,200-$158,100
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis.
**Opportunity:** Team CACI is seeking a Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN, CORE, and WAN network. The role involves implementing, troubleshooting, and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices.
Develop and implement network support processes for CAN/LAN/WAN, ensuring compliance with relevant standards. Support the design, analyze, and maintain complex IT networks, from requirements gathering to installation and troubleshooting. Evaluate network performance, consult on improvements, and make technology recommendations to senior management. Experience with large-scale enterprise networks in a fast-paced environment is essential.
**Responsibilities:**
+ Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems.
+ Provide support for the escalation and communication of status to the company management and customer.
+ Provide support for the dispatch system and hardware problems and remains involved in the resolution process
+ Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
+ Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
+ Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
+ Supports hardware infrastructure site surveys, planning, and design.
+ Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition.
+ Provide transition planning and support for the migration of existing services between environments (migration to Cloud environments), migration of users from existing service platforms to new service offerings and transition of services into operations
+ Works individually and actively participates on integrated teams
+ Understands and applies more advanced concepts and processes to daily activities.
+ Assists more senior level technicians, specialists, and managers in their activities.
+ Can perform all tasks of lower-level technicians or specialists.
**Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, or related field
+ 5+ years of related work experience
+ TS/SCI w/ poly is required
+ DoD 8140.01 and 8570.01-M, IAT II required
+ Plans, builds, and installs cable patch panels and cable infrastructures.
+ Installs and terminates all types of standard IT cable and fiber.
+ Manage IT network infrastructure and any processes related to these systems
+ Makes recommendations on hardware, cabling, and equipment requirements.
+ Provides installation management to include creating list of materials, bills of materials, estimating installation project timelines, determining installation team requirements, successfully executing installation projects, and documenting project status.
+ Provides equipment rack installation and equipment installations within a variety of locations that includes, but is not limited to, data centers, equipment rooms, communications closets, operations centers, and user workspaces
+ Experience with routing and switching protocols (e.g., OSPF, VLAN, Spanning Tree Protocol, etc.).
+ Knowledge of network protocols, TCP/IP, and related technologies as well as knowledge of network hardware (routers, switches).
**Desired:**
+ Certifications such as JNCIA, JNCIP, CCNA, CCNP, or similar are highly preferred
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$75,200-$158,100
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
This advertiser has chosen not to accept applicants from your region.
9