174 No Experience Needed jobs in Australia

Delivery Experience Specialist

2000 Sydney, New South Wales THE ICONIC

Posted 1 day ago

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This is a Delivery Experience Specialist role with THE ICONIC based in Sydney, NSW, AU
== THE ICONIC ==

Role Seniority - junior, mid level

More about the Delivery Experience Specialist role at THE ICONIC

Delivery Experience Specialist

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce & lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience.

Our Delivery Experience Specialist plays a key role in shaping the future of our delivery operations!

About the role.

  • Act as the Subject Matter Expert (SME) for all delivery experience-related matters.

  • Manage truck scheduling, coordinating fleet operations and acting as a fleet coordinator.

  • Coordinate schedules with 3PL partners, ensuring bookings are made efficiently.

  • Forecast delivery volumes to service providers and elevate our delivery platform.

  • Analyse and report on Carrier On-Time Delivery (COTD) KPIs, identifying trends and areas for improvement.

  • Understand and work with multiple service providers, including batching processes

  • Schedule jobs and collections, acting as the external face for delivery coordination.

  • Collaborate with Fulfilment Centre, Customer Service, Finance, and Sustainability teams to enhance operational efficiency and achieve our 2025 Sustainability strategy.

  • Drive projects to improve customer satisfaction with delivery speed, reliability, and predictability.

What you’ll bring.

  • Experience in the delivery space, with a strong background in scheduling and job coordination.

  • Experience working with cross-functional teams (operations, customer service, finance, sustainability).

  • Excellent communication and stakeholder management skills.

  • Strong experience working with Excel or Google Sheets along with  the ability to monitor key metrics and delivery reports.

  • Proven ability to own delivery tasks and consistently meet performance expectations.

  • Understanding of working with multiple service providers and fleet management.

  • Experience in logistics, delivery operations, or a related field is a plus.

Why you'll love THE ICONIC.

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

  • Flexible working.  We offer a hybrid and flexible working model so you can do your best work in a way that works for you

  • The learning collective.  Get your knowledge fix with our learning days and hackathons

  • Parents at THE ICONIC.  Access to our parental leave program and an extra day off for your kids' first day of school every year

  • Birthday leave.  Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself

  • Curate your style.  No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales

  • People & Planet Positive.  From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.

  • Wellbeing.  Access to our discounted gym memberships and wellbeing programs

  • People  first.  Access our Employee Assistance Program for you and your family.

  • Volunteer days.  Work as a Charity Partner with Thread Together for society and environmental change.

  • Refer a friend.  Enjoy a referral reward for successfully referring someone to THE ICONIC.

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information.

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly:




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the THE ICONIC team will be there to support your growth.

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Guest Experience Expert

Melbourne, Victoria Marriott

Posted 2 days ago

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**Additional Information**
**Job Number** 25136207
**Job Category** Rooms & Guest Services Operations
**Location** Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Experience Host

Port Macquarie, New South Wales Travel + Leisure Co.

Posted 3 days ago

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**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE YOU GROW**
Discover a career fuelled by possibility at Wyndham Destinations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Flynns Beach team as a **Guest Experience Host** today!
**How You'll Shine**
+ Greeting and registering of owners and guests
+ Providing information on local area attractions
+ Completion of all department related paperwork
+ Using all communication equipment including telephones, facsimiles and computers
+ Assist in the tour generation process to ensure that prospects meet the Company's tour qualification specifications
+ Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
+ Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
+ Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
+ Clearly articulate the benefit of traveling within Wyndham Destinations community
+ Meet targets and KPI's as set by the business
+ This role requires you to be available for weekend and public holiday shifts.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Great career development opportunities
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.

Guest Experience Agent

Sydney, New South Wales Marriott

Posted 4 days ago

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**Additional Information**
**Job Number** 25130950
**Job Category** Rooms & Guest Services Operations
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at Pier One Sydney Harbour. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Guest Experience Agent** to join our dedicated team at Pier One Sydney Harbour
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team and **become** the best version of you.
**Role Overview:**
As the **Guest Experience Agent,** you will be a dynamic team member who is responsible for delivering exceptional guest experiences by performing a variety of front desk and guest service duties. This role ensures smooth day-to-day operations of the Front Office, including handling check-ins and check-outs, managing reservations, addressing guest inquiries, and resolving any service-related concerns promptly. As the first point of contact for guests, the Front Office Generalist embodies professionalism, hospitality, and a commitment to maintaining the highest standards of service to create a welcoming and memorable stay.
**Key Responsibilities:**
+ You will anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ You will maintain customer loyalty through the innovative resolution of issues, with strong attention to ensuring a positive guest experience.
+ Manage all aspects of the front office department, tending to the guests and exceeding their expectations.
+ Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
+ Drive loyalty through our loyalty programs and guest experiences
**About You:**
+ Experience with OPERA property management system or similar
+ Have at least 2 year experience preferably within a high volume environment
+ Opera experience preferred however not required
+ Outstanding relationship building skills
+ Excellent customer service experience
+ Confidence and skills to up sell and promote our venues
+ Passion for the Hospitality Industry
+ Learn, think and grow and continue to evolve in your role
**Benefits**
+ The best hotel training opportunities and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
Join us at Pier One Sydney Harbour and be part of our dedication to excellence in service.
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity_
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Experience Expert

Melbourne, Victoria Marriott

Posted 4 days ago

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**Additional Information**
**Job Number** 25124774
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
"Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at "
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Guest Experience Expert

Gold Coast, Queensland Marriott

Posted 4 days ago

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**Additional Information**
**Job Number** 25127537
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Guest Experience Ambassador

Sydney, New South Wales Marriott

Posted 4 days ago

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**Additional Information**
**Job Number** 25120983
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
At the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
+ Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
+ Assist guests arriving and departing the hotel through the check in and departure process
+ Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
+ Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
+ Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.)
+ Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
+ Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
+ Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities
+ Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
+ Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
+ Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
+ Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
+ Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
+ Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
+ Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift.
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
+ Perform other reasonable job duties as requested.
About You:
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar supervisory role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
Our Benefits:
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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Guest Experience Expert

Melbourne, Victoria Marriott

Posted 4 days ago

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**Additional Information**
**Job Number** 25121789
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Join Our Ladies & Gentlemen - Guest Experience Expert**
As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Guest Experience Expert, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
**Position Summary:**
+ Warmly welcome guests and assist with check-in, check-out, and billing processes
+ Support daily front office operations to ensure a smooth and efficient guest experience
+ Respond to guest enquiries with professionalism, care, and attention to detail
+ Learn and share knowledge about our luxury hotel and surrounding area to enhance guest stays
+ Assist with the pre-arrival process, including guest preferences and room allocations
+ Take reservations and accurately handle cash and credit card transactions
+ Build meaningful connections with guests to encourage return visits and positive reviews
+ Demonstrate strong written and verbal communication in all guest and team interactions
+ Apply problem-solving skills to resolve guest concerns quickly and effectively
+ Utilize OPERA PMS and draw on prior luxury hotel experience (Marriott preferred) to support operational excellence
**About You:**
+ Experience with OPERA Property Management System
+ Ability to operate a telephone switchboard and respond promptly to all guest enquiries
+ Skilled in making and updating room reservations
+ Confident in running and checking daily reports
+ Communicates effectively with other departments to ensure smooth operations
+ Assist driving and parking cars when necessary
+ A genuinely warm and welcoming demeanor
+ Willingness and availability to work rotating shifts, including weekends and overnights
+ Strong organisational and time management skills
+ Working rights in Australia
+ Eager to grow and develop your career in hospitality
+ Self-motivated, enthusiastic, and comfortable in a fast-paced environment
+ A positive, can-do attitude and a willingness to learn
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Workplace Experience Receptionist

Sydney, New South Wales CBRE

Posted 4 days ago

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Job Description

Workplace Experience Receptionist
Job ID
226723
Posted
06-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Sydney - New South Wales - Australia
+ **Multinational technology client**
+ **Workplace Experience role within a fast paced, corporate & vibrant environment **
+ **Based in Sydney CBD | Land of the Gadigal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role:**
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**A snapshot of a typical day:**
+ Create a welcoming client space; first point of contact for all guests and visitors to the client floors, refreshments provided, registration lodged, and clients promptly notified.
+ Register visitors through a client application, and Issue visitor passes, following client security protocols.
+ Schedule and prepare meeting and conference rooms. This includes room setup, with interchangeable furniture on a regular basis for client workshops and town halls. Providing refreshments, and assistance with Video Call and technology facilities, including troubleshooting.
+ Manage reception area, desk always attended to. Address calls, emails, and team communication channels for all client support services.
+ Liaise with stakeholders, including monitoring daily housekeeping duties,
+ Maintaining office supplies and stationary items, ordering as per requirements.
+ Ensure the collaboration and smooth running of Front office services amongst the reception and mailroom team onsite, including weekly scheduling and event overviews for client functions.
+ Ensure contractor sign-in process is adhered to, and site inductions are complete prior to works commencing, for the Facilities team.
+ Assist with incoming and outgoing mail for the site. Including the return of laptop devices to the warehouse.
+ Badge management for internal and external guests (temporary badges, contractor badges, visitor badges). Liaising with client Security team.
+ Assist the facilities team to monitor and maintain office facilities including equipment, furniture, and assets. Proactive identification of any issues and escalating issues to facilities.
+ Workplace Health & Safety: Ensuring safety at work. Implementation of the (local) work safety regulations, carrying out all monthly inspections for fire, first aid and safety. Updating notice boards with Fire wardens, first aiders and emergency procedures.
+ Ensure kitchen areas are well maintained, clean and restocked with client supplies.
**Requirements**
+ Previous experience in a similar role or within the Facilities or Hospitality Industry;
+ 2+ year's reception experience gained within a corporate office environment.
+ Relevant administration qualifications would be beneficial but not essential.
+ Customer service focus with the ability to communicate with internal and external clients at all levels.
+ Excellent verbal and written communication skills to liaise with clients and draft correspondence and documentation.
+ A high level of spelling and grammar.
+ Excellent time management and organisation skills with the ability to manage workflow and priorities and meet deadlines.
+ Ability to work under minimal supervision.
+ Good attention to detail and high level of accuracy
+ Ability to exercise judgment, high levels of confidentiality and diplomacy at all times.
+ Flexible approach to work with the ability to adapt to a changing environment.
+ Advanced level skills in core Microsoft packages - particularly Word, Excel and Outlook
+ High Level customer service experience skills and awareness
+ Ability to clearly articulate and develop communications to be distributed throughout the organization.
**What's in it for you?**
+ Working alongside an experienced, well-established individual.
+ Extremely inclusive and friendly office culture.
+ Exposure to world-class facilities management services and opportunity to work with some of the industry's most talented performers.
+ High exposure to career growth opportunities within GWS and across CBRE
If this sounds like a good fit, we'd love to hear from you!
Please submit your up to date resume for consideration, and note that due to high volumes of applications only suitable candidates will be contacted directly.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Guest Experience Host

Mermaid Beach, Queensland Travel + Leisure Co.

Posted 5 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**We Put the World on Vacation**
At Accor Vacation Club, part of Travel + Leisure, our mission is simple: **to put the world on vacation** . With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.
**About the Role**
Join our team as a Guest Experience Host, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.
**What You Will Be Doing as the Guest Experience Host:**
+ **Sales Appointment Generation:** Schedule onsite guests for Member Updates or Club presentations during their stay.
+ **Performance Targets:** Meet monthly tour budgets and other key performance indicators.
+ **Tour Generation:** Assist in ensuring prospects meet the Company's tour qualification specifications.
+ **Front Desk Operations:** Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.
+ **Guest Assistance:** Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.
**What's In It For You:**
+ **Skills Development:** Build your skills and expertise to reach your full potential and achieve your personal goals.
+ **Exclusive Perks:** Unlock exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
+ **Continuous Learning:** Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
+ **Recognition and Rewards:** Benefit from personalised reward and recognition programs, celebrating your contributions to our team's success.
+ **Vibrant Environment:** Work in a dynamic and supportive environment that values diversity and inclusion.
**Your Skills and Experience Include:**
+ Excellent communication skills (verbal & written).
+ Exceptional customer service and problem-solving skills.
+ Knowledge of sales techniques and ability to build rapport with strong resilience.
+ Computer literate; previous PMS experience is a plus.
+ Positive attitude, determination, and results-driven approach.
Join us on this exciting journey as we redefine excellence in guest experience and create unforgettable memories for our customers. Apply now and be part of our dynamic team!
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.
 

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