6 Office Administrator jobs in Australia
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Office Administrator
4208 Jacobs Well, Queensland
Select People / Apprentice Recruit
Posted 237 days ago
Job Viewed
Job Description
About Us.We are a leading commercial landscape company proudly serving developers across South East Queensland. Known for our commitment to quality and reliability, we’re seeking a dedicated and proactive Office Administrator to become a key member of our close-knit office team.Why Join Us?We are a small team and if you bring the right attitude and skills, this role offers a unique opportunity to thrive with a respected company that truly values its team members. Here’s why you should apply.What We Offer.- Competitive Salary: We recognize and reward your hard work.- Flexible Work Arrangements: Enjoy a balance that works for you.- Autonomy: Take ownership of your role and make it your own.- Professional Growth: Receive training to master our company’s intricacies.Role Overview.As our Office Administrator, you’ll be at the heart of our operations. Your key responsibilities will include, but not limited too: Data entry, invoice reconciliation, and accounts management (using Xero)Progress claims setup, invoice preparation, and timesheet checkingCreditors and debtors managementIncoming calls, email correspondence, and office maintenancePurchasing, WHS compliance, and insurance managementTracking project details and performing general office tasksYour Schedule.Full-time, Monday to Friday, 7:30 AM to 4:00 PM (flexible arrangements around start and finish times)RequirementsWhat we are looking for in you.- Excellent computer literacy with proficiency in Xero and Excel- Strong multitasking and time management skills- Dependable, proactive, and able to work independently- Positive attitude with excellent communication skills- Meticulous attention to detailBenefitsIf you’re looking for a role where you can contribute to a thriving company and grow your career, we’d love to hear from you!
This advertiser has chosen not to accept applicants from your region.
0
Office Patient Assistant
Southport, Queensland
Fresenius Medical Care North America
Posted 9 days ago
Job Viewed
Job Description
**Position Title:** Office Patient Assistant
**Reports to (position):** Dialysis Clinic Manager
**Primary purpose of the role:**
+ To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.
+ To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.
**Key Responsibilities**
**General Administration**
+ Answer the switchboard in a courteous and professional manner.
+ Liaise with patients and their families in a compassionate manner.
+ Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
+ Responsible for petty cash dispersal and reconciliation.
+ Responsible for maintaining the levels of and ordering general office supplies.
+ Provides assistance with the quality improvement program.
+ Book ambulance transport for patients if required by the clinic.
+ Liaise with Doctors in booking patient appointments if required by the clinic.
+ Other duties and responsibilities as assigned.
**Billing Administration**
+ To admit and discharge patients within a centralized billing system.
+ To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
+ To conduct eligibility checks on all new patients with their Private Health Fund.
+ Prepare invoices and credit notes in relation to revenue generation.
+ Prepare and collate all required supporting documentation required to accompany invoices.
+ Undertake banking procedures for all cheque and cash payments.
+ Prepare and maintain an accurate record management system of all patient records.
+ Prepare and maintain reconciliation records.
+ Forward ISIS data to State related Health Commission on a monthly basis.
+ Forward HCP data to Private Health Funds on a monthly basis.
+ Assisting other clinics entering billing as required.
+ Assisting the Operations Manager in billing trouble shooting with clinics.
**Patient Service:**
+ Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.
+ Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patients and visitors including ordering.
+ Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of the clinic.
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
+ Manages the ordering of all stock and consumables for the operation of the clinic.
+ Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to the Purchasing Officer.
+ Maintains Clinical Manager database.
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
+ Stamps pathology forms with Doctor's information and place in billing area.
+ Coordinates collection of blood samples by pathology lab, help spin blood before collection.
+ Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.
+ Ensures/promotes a safe, secure and healthy working environment as detailed in the Occupational Health and Safety policy.
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
+ Assist nurses in lining machines if required by the clinic.
+ Liaise with Fresenius Kabi in organising patient medication and drugs if required by the clinic.
**Competencies (attitude, skills, typical qualifications & experience)**
**Essential:**
+ 3 years experience in a similar role.
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
+ Knowledge of Occupational Health and Safety as it relates to the role within the facility.
+ Demonstrated skills in food preparation and presentation.
+ Basic office skills, including filing and answering telephone enquiries.
+ Completion of a Patient Service Assistant Certificate or equivalent qualification.
+ Computer competence in MS Office.
+ Excellent Customer Service skills.
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
+ Demonstrated commitment to quality improvement initiatives.
+ Team player.
+ Work with confidentiality, discretion and maturity.
**Reports to (position):** Dialysis Clinic Manager
**Primary purpose of the role:**
+ To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.
+ To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.
**Key Responsibilities**
**General Administration**
+ Answer the switchboard in a courteous and professional manner.
+ Liaise with patients and their families in a compassionate manner.
+ Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
+ Responsible for petty cash dispersal and reconciliation.
+ Responsible for maintaining the levels of and ordering general office supplies.
+ Provides assistance with the quality improvement program.
+ Book ambulance transport for patients if required by the clinic.
+ Liaise with Doctors in booking patient appointments if required by the clinic.
+ Other duties and responsibilities as assigned.
**Billing Administration**
+ To admit and discharge patients within a centralized billing system.
+ To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
+ To conduct eligibility checks on all new patients with their Private Health Fund.
+ Prepare invoices and credit notes in relation to revenue generation.
+ Prepare and collate all required supporting documentation required to accompany invoices.
+ Undertake banking procedures for all cheque and cash payments.
+ Prepare and maintain an accurate record management system of all patient records.
+ Prepare and maintain reconciliation records.
+ Forward ISIS data to State related Health Commission on a monthly basis.
+ Forward HCP data to Private Health Funds on a monthly basis.
+ Assisting other clinics entering billing as required.
+ Assisting the Operations Manager in billing trouble shooting with clinics.
**Patient Service:**
+ Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.
+ Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patients and visitors including ordering.
+ Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of the clinic.
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
+ Manages the ordering of all stock and consumables for the operation of the clinic.
+ Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to the Purchasing Officer.
+ Maintains Clinical Manager database.
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
+ Stamps pathology forms with Doctor's information and place in billing area.
+ Coordinates collection of blood samples by pathology lab, help spin blood before collection.
+ Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.
+ Ensures/promotes a safe, secure and healthy working environment as detailed in the Occupational Health and Safety policy.
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
+ Assist nurses in lining machines if required by the clinic.
+ Liaise with Fresenius Kabi in organising patient medication and drugs if required by the clinic.
**Competencies (attitude, skills, typical qualifications & experience)**
**Essential:**
+ 3 years experience in a similar role.
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
+ Knowledge of Occupational Health and Safety as it relates to the role within the facility.
+ Demonstrated skills in food preparation and presentation.
+ Basic office skills, including filing and answering telephone enquiries.
+ Completion of a Patient Service Assistant Certificate or equivalent qualification.
+ Computer competence in MS Office.
+ Excellent Customer Service skills.
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
+ Demonstrated commitment to quality improvement initiatives.
+ Team player.
+ Work with confidentiality, discretion and maturity.
This advertiser has chosen not to accept applicants from your region.
1
Fleet & Administrative Support Officer
Hawthorn, Victoria
GE HealthCare
Posted 9 days ago
Job Viewed
Job Description
**Job Description Summary**
The Fleet & Administrative Support Officer opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.
The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
**Job Description**
**Responsibilities include (not limited to):**
**Fleet Management & Operations**
+ Develop and implement standard fleet management processes across Australia & New Zealand.
+ Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
+ Ensure compliance with Health & Safety standards in collaboration with EHS teams.
+ Manage vehicle returns and coordinate safe storage using the Return Checklist.
**Stakeholder Support & Communication**
+ Serve as the primary contact for the Fleet Provider and internal stakeholders.
+ Support business leaders and employees with fleet-related queries and communications.
+ Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
**Reporting & Compliance**
+ Analyse fleet costs and identify savings opportunities.
+ Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
+ Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
**Administrative & Invoice Processing**
+ Maintain fleet documentation and update provider systems as needed.
+ Assist with budget management and verify invoices before processing payments.
+ Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
+ Other cross business-related projects that may occur
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications & Requirements**
+ Experience in managing, or having exposure to Company vehicles or Fleet operations
+ Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
+ Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities
**Desired Characteristics**
+ Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
+ Demonstrated experience in scheduling and planning
+ Proven capability in problem-solving and process improvement
+ High attention to detail
+ Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator" to ensure cost effectiveness of the fleet
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
+ Strong ability to communicate with internal customer in an "easy to understand" manner
+ High work standards, quality, strong work ethic
+ Handling confidential and sensitive information with discretion.
**Additional Information**
**Relocation Assistance Provided:** No
The Fleet & Administrative Support Officer opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.
The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
**Job Description**
**Responsibilities include (not limited to):**
**Fleet Management & Operations**
+ Develop and implement standard fleet management processes across Australia & New Zealand.
+ Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
+ Ensure compliance with Health & Safety standards in collaboration with EHS teams.
+ Manage vehicle returns and coordinate safe storage using the Return Checklist.
**Stakeholder Support & Communication**
+ Serve as the primary contact for the Fleet Provider and internal stakeholders.
+ Support business leaders and employees with fleet-related queries and communications.
+ Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
**Reporting & Compliance**
+ Analyse fleet costs and identify savings opportunities.
+ Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
+ Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
**Administrative & Invoice Processing**
+ Maintain fleet documentation and update provider systems as needed.
+ Assist with budget management and verify invoices before processing payments.
+ Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
+ Other cross business-related projects that may occur
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications & Requirements**
+ Experience in managing, or having exposure to Company vehicles or Fleet operations
+ Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
+ Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities
**Desired Characteristics**
+ Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
+ Demonstrated experience in scheduling and planning
+ Proven capability in problem-solving and process improvement
+ High attention to detail
+ Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator" to ensure cost effectiveness of the fleet
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
+ Strong ability to communicate with internal customer in an "easy to understand" manner
+ High work standards, quality, strong work ethic
+ Handling confidential and sensitive information with discretion.
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
2
Fleet & Administrative Support Officer
Mascot, New South Wales
GE HealthCare
Posted 9 days ago
Job Viewed
Job Description
**Job Description Summary**
The Fleet & Administrative Support Officer opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.
The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
**Job Description**
**Responsibilities include (not limited to):**
**Fleet Management & Operations**
+ Develop and implement standard fleet management processes across Australia & New Zealand.
+ Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
+ Ensure compliance with Health & Safety standards in collaboration with EHS teams.
+ Manage vehicle returns and coordinate safe storage using the Return Checklist.
**Stakeholder Support & Communication**
+ Serve as the primary contact for the Fleet Provider and internal stakeholders.
+ Support business leaders and employees with fleet-related queries and communications.
+ Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
**Reporting & Compliance**
+ Analyse fleet costs and identify savings opportunities.
+ Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
+ Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
**Administrative & Invoice Processing**
+ Maintain fleet documentation and update provider systems as needed.
+ Assist with budget management and verify invoices before processing payments.
+ Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
+ Other cross business-related projects that may occur
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications & Requirements**
+ Experience in managing, or having exposure to Company vehicles or Fleet operations
+ Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
+ Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities
**Desired Characteristics**
+ Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
+ Demonstrated experience in scheduling and planning
+ Proven capability in problem-solving and process improvement
+ High attention to detail
+ Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator" to ensure cost effectiveness of the fleet
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
+ Strong ability to communicate with internal customer in an "easy to understand" manner
+ High work standards, quality, strong work ethic
+ Handling confidential and sensitive information with discretion.
**Additional Information**
**Relocation Assistance Provided:** No
The Fleet & Administrative Support Officer opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.
The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
**Job Description**
**Responsibilities include (not limited to):**
**Fleet Management & Operations**
+ Develop and implement standard fleet management processes across Australia & New Zealand.
+ Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
+ Ensure compliance with Health & Safety standards in collaboration with EHS teams.
+ Manage vehicle returns and coordinate safe storage using the Return Checklist.
**Stakeholder Support & Communication**
+ Serve as the primary contact for the Fleet Provider and internal stakeholders.
+ Support business leaders and employees with fleet-related queries and communications.
+ Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
**Reporting & Compliance**
+ Analyse fleet costs and identify savings opportunities.
+ Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
+ Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
**Administrative & Invoice Processing**
+ Maintain fleet documentation and update provider systems as needed.
+ Assist with budget management and verify invoices before processing payments.
+ Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
+ Other cross business-related projects that may occur
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications & Requirements**
+ Experience in managing, or having exposure to Company vehicles or Fleet operations
+ Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
+ Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities
**Desired Characteristics**
+ Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
+ Demonstrated experience in scheduling and planning
+ Proven capability in problem-solving and process improvement
+ High attention to detail
+ Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator" to ensure cost effectiveness of the fleet
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
+ Strong ability to communicate with internal customer in an "easy to understand" manner
+ High work standards, quality, strong work ethic
+ Handling confidential and sensitive information with discretion.
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
3
Assistant Manager - Front Office
Melbourne, Victoria
Hyatt
Posted 9 days ago
Job Viewed
Job Description
**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the Role:**
As the Assistant Manager - Front Office, you will be responsible for overseeing the operations of the hotel in accordance with the established brand standards of Hyatt International. Ensuring the highest standards of customer service are met by efficiently processing the allocation and check in of arrival guests, receiving payments, posting transactions and checking departing guests promptly.
Working in a team of 18, you will support the Front Office Manager in supervising and managing the day to day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
**Some of the responsibilities include:**
+ Assist the Front Office Management team in efficiently managing the department according to the established team goals
+ Supervision of all front office employees, ensuring their serves are carried out with the utmost efficiently and professionalism
+ Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner
+ Encourages employees to be creative and innovative, challenging and recognizing them for their contributions to the success of the operation
+ Correctly allocating rooms for the following day
+ Oversee that the issuing, accessing and closing of safety deposit boxes and completion of the relevant documents is carried out according to hotel policy
+ Delegation of tasks and responsibilities to staff
+ Overseeing all staff performance whilst assisting them in their duties
+ Ensuring all employees deliver the brand promise and provide excellent service to both internal and external customers
+ Assist in the rostering of staff ensuring the department is adequately manned according to occupancy, service and costs
**Qualifications:**
+ Minimum 2 years' experience as an Assistant Manager or Team Leader in Front Office within a four or five-star hotel environment (experience using Opera Systems are advantageous)
+ Proven experience in supervising, motivating and training others
+ Diploma level or higher qualification in business, tourism or hotel management is advantageous
+ Exceptional interpersonal, communication skills with advanced proficiency of the English language
+ Strong time management skills with the ability to multi-task
+ Superior customer service skills along with excellent service resolutions skills
+ The capability of working both autonomously and as part of a team
+ The ability to work well under pressure and possess a great attention to detail
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating roster, including weekends and public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL003315
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the Role:**
As the Assistant Manager - Front Office, you will be responsible for overseeing the operations of the hotel in accordance with the established brand standards of Hyatt International. Ensuring the highest standards of customer service are met by efficiently processing the allocation and check in of arrival guests, receiving payments, posting transactions and checking departing guests promptly.
Working in a team of 18, you will support the Front Office Manager in supervising and managing the day to day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
**Some of the responsibilities include:**
+ Assist the Front Office Management team in efficiently managing the department according to the established team goals
+ Supervision of all front office employees, ensuring their serves are carried out with the utmost efficiently and professionalism
+ Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner
+ Encourages employees to be creative and innovative, challenging and recognizing them for their contributions to the success of the operation
+ Correctly allocating rooms for the following day
+ Oversee that the issuing, accessing and closing of safety deposit boxes and completion of the relevant documents is carried out according to hotel policy
+ Delegation of tasks and responsibilities to staff
+ Overseeing all staff performance whilst assisting them in their duties
+ Ensuring all employees deliver the brand promise and provide excellent service to both internal and external customers
+ Assist in the rostering of staff ensuring the department is adequately manned according to occupancy, service and costs
**Qualifications:**
+ Minimum 2 years' experience as an Assistant Manager or Team Leader in Front Office within a four or five-star hotel environment (experience using Opera Systems are advantageous)
+ Proven experience in supervising, motivating and training others
+ Diploma level or higher qualification in business, tourism or hotel management is advantageous
+ Exceptional interpersonal, communication skills with advanced proficiency of the English language
+ Strong time management skills with the ability to multi-task
+ Superior customer service skills along with excellent service resolutions skills
+ The capability of working both autonomously and as part of a team
+ The ability to work well under pressure and possess a great attention to detail
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating roster, including weekends and public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL003315
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
4
Assistant Front Office Manager | InterContinental Sanctuary Cove Resort
Sanctuary Cove, Queensland
IHG
Posted 3 days ago
Job Viewed
Job Description
As part of the world's largest family of luxury hotels, we take immense pride in being true ambassadors of the InterContinental® brand.
With decades of global expertise and deep local knowledge, we're passionate about delivering luxury experiences that transcend borders and celebrate cultural richness. It's this perspective that inspires us to create meaningful, memorable stays for our guests-every time.
InterContinental Sanctuary Cove Resort holds a special place in our story, as Australia's first InterContinental Resort. Inspired by the elegance of a classic Queensland estate, the resort is set among the lush surroundings of Sanctuary Cove, offering a unique blend of sophistication, serenity, and connection to nature.
We're proudly part of IHG Hotels & Resorts, a global hospitality company with more than 6,600 hotels in over 100 countries. With brands ranging from luxury to essentials, IHG is committed to delivering True Hospitality for Good-making guests feel welcome, cared for, recognised, and respected, wherever they are in the world.
We're currently seeking a driven **Assistant Front Office Manager (Full Time)** to join our vibrant team and help shape world-class hospitality moments.
**About the Role**
As Assistant Front Office Manager, you'll support the Front Office Manager in delivering a seamless guest experience from arrival to departure. You'll play a hands-on leadership role, overseeing daily Front Office operations-including Reception, Concierge, and Bell Services-ensuring warm, genuine service is delivered at every touchpoint.
You'll help guide and mentor the team, contributing to a positive and engaged workplace culture. With a strong operational focus, you'll assist with rostering, guest feedback, training, and team development, while also stepping up in the absence of the Front Office Manager. Your ability to balance service excellence with operational efficiency will help drive guest satisfaction and support key business goals.
This is a fantastic opportunity for an experienced Duty Manager ready to take the next step in their hospitality career.
**What we're looking for:**
+ Experience in a Front Office leadership or supervisory role within a hotel or resort environment
+ A passion for delivering exceptional guest service and championing brand standards
+ Strong organisational and communication skills, with a collaborative leadership style
+ A proactive, solutions-focused approach with an eye for continuous improvement
+ Availability to work a rotating roster across seven days, including weekends and public holidays
+ A higher education qualification in Business, Tourism, Hotel Management, or Hospitality is highly desirable
+ Current First Aid, CPR, and RSA certifications will be highly regarded
+ A full, unrestricted driver's licence is essential
+ Unlimited working rights in Australia
**Why Join Us**
Step into our extraordinary world-where you're encouraged to be yourself, share your ideas, and thrive as part of a supportive, inspiring team. At InterContinental Sanctuary Cove Resort, we celebrate individuality while nurturing personal and professional growth.
Here's what you can look forward to:
+ **Paid birthday leave** to celebrate your special day
+ **Global accommodation and dining discounts** at IHG Hotels & Resorts
+ **Enhanced parental leave** to support your growing family
+ **Lifelong learning and development programs** to support your career journey
+ **Career milestone celebrations** to recognise your achievements
+ **Transferable entitlements** as you grow your career across IHG
+ **Access to exclusive retail discounts** through our perks platform
We are proud to be IHG, and we know you will be too. Visit to find out more about us.
**To find out more about InterContinental Sanctuary Cove Resort, visit -** us on Instagram and Facebook -** @intercontinentalsanctuarycove ( us on LinkedIn-** quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
With decades of global expertise and deep local knowledge, we're passionate about delivering luxury experiences that transcend borders and celebrate cultural richness. It's this perspective that inspires us to create meaningful, memorable stays for our guests-every time.
InterContinental Sanctuary Cove Resort holds a special place in our story, as Australia's first InterContinental Resort. Inspired by the elegance of a classic Queensland estate, the resort is set among the lush surroundings of Sanctuary Cove, offering a unique blend of sophistication, serenity, and connection to nature.
We're proudly part of IHG Hotels & Resorts, a global hospitality company with more than 6,600 hotels in over 100 countries. With brands ranging from luxury to essentials, IHG is committed to delivering True Hospitality for Good-making guests feel welcome, cared for, recognised, and respected, wherever they are in the world.
We're currently seeking a driven **Assistant Front Office Manager (Full Time)** to join our vibrant team and help shape world-class hospitality moments.
**About the Role**
As Assistant Front Office Manager, you'll support the Front Office Manager in delivering a seamless guest experience from arrival to departure. You'll play a hands-on leadership role, overseeing daily Front Office operations-including Reception, Concierge, and Bell Services-ensuring warm, genuine service is delivered at every touchpoint.
You'll help guide and mentor the team, contributing to a positive and engaged workplace culture. With a strong operational focus, you'll assist with rostering, guest feedback, training, and team development, while also stepping up in the absence of the Front Office Manager. Your ability to balance service excellence with operational efficiency will help drive guest satisfaction and support key business goals.
This is a fantastic opportunity for an experienced Duty Manager ready to take the next step in their hospitality career.
**What we're looking for:**
+ Experience in a Front Office leadership or supervisory role within a hotel or resort environment
+ A passion for delivering exceptional guest service and championing brand standards
+ Strong organisational and communication skills, with a collaborative leadership style
+ A proactive, solutions-focused approach with an eye for continuous improvement
+ Availability to work a rotating roster across seven days, including weekends and public holidays
+ A higher education qualification in Business, Tourism, Hotel Management, or Hospitality is highly desirable
+ Current First Aid, CPR, and RSA certifications will be highly regarded
+ A full, unrestricted driver's licence is essential
+ Unlimited working rights in Australia
**Why Join Us**
Step into our extraordinary world-where you're encouraged to be yourself, share your ideas, and thrive as part of a supportive, inspiring team. At InterContinental Sanctuary Cove Resort, we celebrate individuality while nurturing personal and professional growth.
Here's what you can look forward to:
+ **Paid birthday leave** to celebrate your special day
+ **Global accommodation and dining discounts** at IHG Hotels & Resorts
+ **Enhanced parental leave** to support your growing family
+ **Lifelong learning and development programs** to support your career journey
+ **Career milestone celebrations** to recognise your achievements
+ **Transferable entitlements** as you grow your career across IHG
+ **Access to exclusive retail discounts** through our perks platform
We are proud to be IHG, and we know you will be too. Visit to find out more about us.
**To find out more about InterContinental Sanctuary Cove Resort, visit -** us on Instagram and Facebook -** @intercontinentalsanctuarycove ( us on LinkedIn-** quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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