12 Office Manager jobs in Australia

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go Where No Two Days Are The Same. **
At Travel + Leisure Co, we are vacation connoisseurs. Come join the fun of putting the world on vacation! We are seeking a dynamic and motivated Front Office Manager to join our **Port Dougla** s team.
**How You'll Shine**
As the Front Office Manager you will be responsible for ensuring the efficient day-to-day operation of the resort. This position interacts with owners and guests, all resort departments, the community and the corporate office as necessary. You will also be responsible for the following:
+ Motivate and inspire the front office team
+ Direct and promote a good working relationship between the various resort departments encouraging team work
+ Lead the recruitment, hiring and training of all staff, to assure adequate staffing levels at all times, within the budget guidelines
+ Assist the Resort Manager with the planning, implementing and monitoring of policy and procedure
**What You'll Bring**
To be successful in this role, you will have:
+ Proven management abilities
+ Availability and flexibililty to meet with clients to ensure highest standards are met and maintained within reason, this may include working weekend shifts and public holidays
+ Demonstrated experience in motivating, inspiring, training, coaching and disciplining employees
+ Excellent communication skills (both written and verbal)
+ Proven ability to recognise and solve problems in the workplace
+ Ability to multi task and work productively in a fast paced, changing environment
+ Experience in Resort Hospitality Management
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover upon successful completion of probation
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**Additional Information** Full Time
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Are you excited to work and create epic moments for guests at our multi-award-winning venues?**
Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!
**About the Hotel - W Melbourne**
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
**About the Department**
The **Welcome Desk** emerges from the ground as if the laneway extends in and is accompanied by bold design styled by the streets that will ignite our guests desire to go further, go longer and hit repeat. As a central part of our service team, they will rebelliously rewrite the rules on how to deliver guest experiences, they know Melbourne like the back of their hand and are focused on going above and beyond to exceed expectations.
Friendly, unscripted, real and connected, the **Whatever/Whenever** service team assist in making any request a reality. Our Whatever/Whenever Talent will know Melbourne like the back of their hand and are focused on going above and beyond to exceed expectations.
With design nods to Melbourne's laneways and Batman's lair, our guests will be arriving in style and stealing the scene when they pull up in **Wheels** . Our Wheels talent put their spin on the norm, helping to ramp up the experience for guests as they arrive and depart via WHEELS.
**Why Choose W Melbourne?**
+ **Competitive Salary and Reviews:** Benefit from a competitive salary with merit increase and performance bonus every March.
+ **Mentor/Buddy Program:** Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
+ **Career Advancement:** Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
+ **Prime Location:** Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
+ **Birthday Perks:** Celebrate your birthday with a paid day off because we value our rockstars - YOU!
+ **Exclusive Discounts:** Enjoy 35% off food and beverages at W Melbourne, plus global room night discounts from Marriott International for you and your loved ones.
+ **Community Engagement:** Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
+ **Award-Winning Workplace:** Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
**What We Expect of You**
+ Previous Front Office leadership experience in a luxury or lifestyle hotel.
+ Demonstrated experience with OPERA PMS is a plus.
+ A natural leader with a confident, proactive, and inspiring presence.
+ Keen to take on new challenges and grow within your career.
+ A balance of professional polish with creative flair, staying true to W's playful, boundary-pushing brand.
**A Glance at What You Will Do**
+ Responsible for all Welcome functions and talent as well as security functions of the hotel
+ Areas of responsibility include: Wheels, Whatever/Whenever, Welcome Desk, Concierge, and Loss Prevention as applicable
+ As a department head, role is to direct and work with fellow Talent Coaches and talents to successfully execute all Welcome operations, including guest arrival and departure procedures
+ Works to establish a safe and secure environment for all guests and associates
+ Strives to continually improve guest and talent satisfaction and maximise the financial performance of the department
+ Maintains knowledge of daily house-count, arrivals/departures, WHO's scheduled in-house group names, background, activities, locations, and times, as well as special requests/arrangements
_W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you._
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at_ ** **
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinations!
In partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will redefine premium accommodation, offering a sophisticated stay for both leisure and corporate travellers. It will form part of the highly anticipated Nyaal Banyul Geelong Convention and Exhibition Centre precinct, a transformative development featuring a 1,000-seat convention centre, exhibition spaces, and a vibrant retail and hospitality hub. Located in the heart of the emerging precinct, this 200-room hotel will feature spacious suites, an extensive restaurant and bar offering, pool, gym, and meeting facilities.
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager (pre-opening) you'll deliver this from the outset through managing all aspects of front office, ensuring the department is set up for success and creates the warm atmosphere that makes our guests feel at home in any location.
**A little taste of your day-to-day**
Every day is different, but as part of the pre-opening team, you will play a key role in hotel opening activities, including:
+ Creating and implementing standard operating procedures (SOPs) for the front office department, including guest check-in/check-out procedures, room allocation, handling guest inquiries, and managing reservations.
+ Hiring and training of all front office staff.
+ Overseeing the setup and integration of technology such as property management system (PMS), point-of-sale (POS) system, and other software necessary for smooth operations.
+ Contributing to the development of strategies to enhance the guest experience, from check-in to check-out and all services in between.
+ Coordinating with other departments to ensure sufficient inventory of essential items such as stationery, room keys, and guest amenities, liaising with suppliers and vendors as necessary.
+ Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback.
+ Acting as a liaison between the front office department and other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless coordination and communication during the pre-opening phase.
+ Conducting trial stays/mock operations and testing of front office procedures to identify any potential issues or areas for improvement.
+ Working closely with the sales and marketing team to develop promotional materials, packages, and campaigns to attract guests and promote our company loyalty program. Help prepare annual departmental operating budget and financial plans.
+ Foster positive owner relationships if applicable and assist in providing ongoing information and status reports.
**What we need from you**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Management, or Business Administration. 
+ Three years of guest service/hotel experience with at least two years in a management capacity.
+ A demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
+ Strong communication skills and passionate about developing your team.
+ Strategic thinking, the ability to explore new ways of working and have an open mind around how we can drive the Hotel forward.
+ Full working rights in Australia without restrictions.
**What you can expect from us:**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia, 3003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- Ensures employees understand customer service expectations and parameters.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and control property occupancy.
- Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Supporting Human Resource Activities**
- Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Runs Front Desk shifts whenever necessary.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Executive Assistant
Job ID

Posted
10-Sep-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Melbourne - Victoria - Australia
**Elevate your skills with a global real estate firm**
**Work as part of a diverse and collaborative team**
**Office culture like no other - genuine progression**
**Melbourne | Land of the Wurundjeri people**
CBRE is currently in search of an exceptional individual to join our team as an Executive Assistant within the Metropolitan Investment Sales team. This role is based in our Melbourne office and offers a unique opportunity to provide dedicated support to the Head of Metropolitan Investment Sales. The ideal candidate will be a seasoned professional with a strong understanding of company processes, policies, and procedures. This individual will be responsible for managing the day-to-day operations of the IP Metro function, providing administrative support, and ensuring seamless execution of tasks and projects.
**Job Responsibilities:**
+ As an Executive Assistant, your primary responsibility will be to provide comprehensive executive support to the Head of Metropolitan Investment Sales, as well as broader team support as required. This includes calendar and inbox management, coordinating meetings, preparing agendas, and taking accurate minutes, and coordination of travel & event bookings as well as liaising with HR and IT for new starter setups and onboarding.
+ Provide the operational and business administration support relating to the interim measures associated with M&A.
+ You will be responsible for reconciling expenses, processing invoices, distributing communications, and handling any ad hoc financial tasks that may arise, ensuring financial administration is carried out efficiently.
+ As part of your role as an Executive Assistant, you will also be responsible for maintaining an accurate and up-to-date client and opportunity database using Salesforce.
+ In this position, you will have extensive engagement and interaction with both internal and external clients and stakeholders. You will also have the opportunity to liaise with executive leaders and their teams, building strong relationships.
**So, what's in it for you?**
+ Working alongside an experienced and established team & leader.
+ Our company is diverse and so are the opportunities for professional and career development.
+ A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days. 
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
+ We offer a range of networking groups, committees and programs including , Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!
**About us:**
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  
Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future. We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients. We are invested in the development & unique needs of our diverse employees & strive to create an inclusive environment that allows our employee to bring their full selves to work. 
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Executive Assistant – Full-time Permanent

Sydney CBD | Hybrid work model

p>At Uniting , we’re here for everyone – and we’re looking for a highly organised, proactive, and relationship-driven Executive Assistant to play a pivotal role supporting our senior leaders across Mission and Chaplaincy.

T is dynamic, hands-on role provides proactive, professional secretarial and logistical support to the Director of Mission and the Head of Chaplaincy and Pastoral Practice . Working closely with these senior leaders, you’ll ensure the smooth running of day-to-day operations through effective calendar and meeting management, communication support, and the confidential handling of sensitive information.

p>You’ll also provide valuable administrative support to the broader Mission Directorate team by streamlining workflows, coordinating team activities, preparing documentation and presentations, maintaining professional networks, and liaising with internal and external stakeholders. From meetings and workshops to local project support, you’ll help keep everything running seamlessly in a fast-paced environment.

What you’ll be doing

ul>

Manage complex calendars, identify priorities, triage correspondence, prepare briefing packs and coordinate travel and expenses for the Director of Mission and the Head of Chaplaincy and Pastoral Practice.

• Prepare agendas, take minutes, track actions, and organise rooms/AV and catering.

• Develop and maintain systems for timely, consistent, and accurate information flow.

• Draft, format and proof professional communications, reports and presentations

• Coordinate expense reconciliation, reimbursements, purchase orders and invoicing.

• Work closely with the Project Manager – Strategy and Governance and the Administration Coordinator of the Mission Directorate to improve team operations, and collaborate with other Executive Assistants to ensure seamless executive support.

• Support coordination of team calendars, leadership events, executive roadshows, and specific local team projects.

• Uphold the ethos and values of the Uniting Church in Australia, including respect for human dignity, a commitment to diversity, and a passion for social justice.

What you’ll bring

ul>

Relevant qualification in business administration or a related field or equivalent experience.

• 3+ years’ experience in an Executive Assistant or similar role, ideally supporting senior leaders in a fast-paced, complex environment.

• Strong organisational skills, attention to detail, and ability to navigate competing priorities.

• Excellent written and verbal communication skills.

• Advanced Microsoft Office skills (Outlook, Word, PowerPoint, Excel) and experience with document management systems such as SharePoint and Microsoft Teams.

• Sound judgement handling sensitive and confidential information with discretion.

• A proactive, solutions-focused mindset with strong problem-solving skills and the ability to work both independently and collaboratively.

• High emotional intelligence and interpersonal skills to build strong working relationships and contribute to a positive team culture.

• Even better if you have

• Bachelor qualification (e.g. Business or Social Services)

• Experience in a faith-based or not-for-profit environment and an understanding of the ethos and values of the Uniting Church in Australia.

• Experience supporting Boards or senior executives.

Compliance

• Working With Children Check (WWCC): Required

• Why work at Uniting
  We celebrate diversity and welcome people of all backgrounds, nationalities, abilities, gender identities, sexual orientations, and beliefs. We’re a workplace where you can bring your whole self to work – and know you’ll be supported to thrive.

Apply today to join a purpose-driven organisation where your skills will help shape a safer, stronger, and more connected Uniting.

We’d love to hear from you. Please send your application through the job platform – we’re unable to accept direct applications by email.

F r all questions, please don't hesitate to contact Louise Massie via email

What We Offer You

• A rewarding career with a leading human services organisation.

• Up to $18,550 NFP salary packaging available.

• Access to our U rewards program with exclusive discounts.

• Flexible work hours for work-life balance.

• Affordable access to Fitness Passport— discounted gym memberships to support your best life.

• A supportive and inclusive and collaborative work environment.

• Opportunities for professional growth.

• Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care.

Our purpose is to inspire people, enliven communities, and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving, and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, well-being, and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.

Uniting is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation or national origin

**Description:**
**Be Part of Something New and Meaningful!**
At Caption by Hyatt Central Sydney, we're rethinking hospitality-putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Central Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience that's as much about connection as it is about comfort.
We're looking for a Duty Manager to join our Front Office pre-opening team-someone who brings energy, curiosity, and a hands-on approach to creating unforgettable guest moments. This is a full-time role for someone who thrives on collaboration, leads by example, and wants to build something meaningful from the ground up.
**Care Connects Us**
At Hyatt, we care for people so they can be their best. This purpose guides everything we do-from how we connect with guests to how we work together as a team. It's what drives our culture of care, creativity, and belonging.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Caption by Hyatt Central Sydney**
Caption by Hyatt Central Sydney is not some basic hotel. Designed to be truly of the community-not just in it-the people make the place here. Our place is yours for the making, where you can do (and be) you.
Opening in 2025, Caption by Hyatt Central Sydney will feature 174 colourful, fun & eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.
+ **Be part of a first-of-its-kind hotel** - This is Hyatt's first Caption hotel in Australia, and as part of the pre-opening team, you'll gain valuable experience shaping a new brand from the ground up.
+ **Create the guest journey** - From setting up kiosk check-in to designing lobby flow and pre-arrival experiences, you'll build the guest service framework that defines our hotel.
+ **Lead from the lobby, not behind a desk** - Be a walking expression of the brand-connecting with guests, supporting the team, and keeping energy alive across the lobby and beyond.
+ **Grow your career with Hyatt** - As part of a global hospitality leader, you'll have access to world-class learning, development pathways, and career opportunities-both here in Australia and around the world.
**About the Role**
As one of our Duty Managers you will assist the Front Office Manager and lead the Front Office operations from pre-opening setup through to the daily delivery of a seamless, guest- led experience. This is more than a traditional hotel front desk role-you'll build a team that's mobile, empowered, and confident in delivering a host-supported, tech-enabled experience.
In the pre-opening and launch phase, you'll help shape operational standards, drive effective rostering, support cost control and contribute to a vibrant workplace culture that aligns with Hyatt's purpose of care and the strategic vision for Caption by Hyatt.
Once the property is up and running, you will be a visible leader on shift. This will encompass creating an atmosphere that is both supportive and empowering to your team of Hosts and a welcoming space to connect with our guests. On top of the continued development of your team, you will be responsible for the smooth operation of the shift which will include guest issue resolution and overseeing safety protocols where needed.
**Some Key Responsibilities**
+ Being an active leader in the lobby and all managing aspects of Front Office operations including kiosk check-in/out, guest services, lobby flow, guest engagement and luggage support, with shared oversight of Grab & Go.
+ Assist the Front Office Manager with pre-opening setup including SOPs, systems, guest arrival flows, and checklists that reflect Caption's flexible, guest-led approach.
+ Collaborate with Food & Beverage to integrate Talk Shop and Grab & Go into the guest journey, creating a cohesive cross-departmental experience.
+ Deliver hands-on onboarding and training for a multi-skilled, people-first team covering PMS and kiosk tech, brand culture, local knowledge, and service recovery.
+ Lead role-play scenarios and mock check-ins to test readiness, identify gaps, and refine team performance prior to opening.
+ Champion a guest-led, host-supported service style, ensuring personalised, unscripted service that feels connected to Haymarket's local community.
+ Encourage a culture of spontaneity and delight; recognising loyalty and returning guests in thoughtful, localised ways.
+ Coordinate with Housekeeping, F&B, Engineering, and Marketing to deliver a consistent guest experience.
+ Monitor arrivals, departures, and VIPs-using profiles and preferences to personalise service and drive guest satisfaction.
+ Support the Front Office Manager in upholding all WHS, safety, hygiene, and emergency protocols.
+ Proactively resolve guest issues and champion a culture of service recovery, care, and improvement.
+ Promote a safety-first culture and maintain accurate records for all incidents or near misses.
+ Lead by example in supporting a balanced, wellbeing-focused workplace for yourself and your team.
+ Be available on a rotating roster including weekends, nights, and public holidays- covering Duty or Night Manager shifts in a 24/7 operation.
+ Be open to supporting other departments
+ Support wider hotel operations as needed and always represent the brand's tone of energy, authenticity, and curiosity.
**We're looking for someone who:**
+ Has a genuine passion for creating positive guest experiences that exceed expectations
+ Brings proven hotel experience in a Front Office leadership role
+ Leads confidently and calmly, fostering a positive, inclusive culture where people feel cared for and empowered
+ Is intuitive and attentive to guest needs, delivering personalised service and local engagement
+ Remains calm and solutions-focused under pressure
+ Is detail-oriented and able to multitask
+ Embraces continuous improvement-enhancing self, guest experience, processes, and team engagement
+ Builds strong cross-department partnerships and seeks to grow by supporting other teams when needed
+ Brings a "say yes where possible" mindset and promotes empowered decision-making
+ Has full work rights and is available for a 7-day rotating roster, including overnights **What's in it for you:**
+ Join a purpose-driven brand redefining hospitality in Australia
+ Help shape guest service standards for a new kind of hotel
+ Be part of a supportive, inclusive team that values creativity, sustainability, and connection
+ Access global learning and development through Hyatt's network
+ Grow your career with one of the world's leading hotel groups
+ Receive a competitive salary and benefits package
+ Enjoy discounted and complimentary stays at Hyatt properties worldwide
+ Get 10% off private health insurance
+ Benefit from generous leave and paid time off
+ Access mental health and wellbeing support through Hyatt's Employee Assistance Program **READY TO JOIN?** If you're a Front Office leader with a passion for people, service, and community-and excited by the chance to help launch one of Australia's most dynamic new hotels-we'd love to hear from you. To learn more about the brand, visit: committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated **.**
**Primary Location:** AU-NS-Sydney
**Organization:** Caption by Hyatt Central Sydney
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** SYD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Executive Assistant, Global Payment Solutions, Australia
Sydney, Australia
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description**
Providing high-level administrative support to the GPS Country Head, GPS Senior Leadership team, and the broader GPS team. Performs diverse, advanced, and confidential administrative support duties including comprehending and responding to complex correspondence internally and externally. Relieves management of administrative tasks; gathers, compiles and reports information relevant to/for the executive and team. Communicates with executives and line management to gather/convey relevant information. Meaningfully contributes to the overall productivity of the team through effective planning and efficient performance of the role.
**Responsibilities**
+ Be responsible for extensive calendar management, requiring interaction with both internal and external executives and assistants, to coordinate a variety of complex executive meetings.
+ Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
+ Meet and greet clients and visitors.
+ Setup and coordinate meetings and conferences, including room bookings and ordering refreshments/food as required.
+ Assist preparation of presentation materials.
+ Compose correspondence, create, and modify documents/presentations using Microsoft Office.
+ Required to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
+ Arrange travel schedules and reservations for executive management as needed.
+ Prepare T&E claims in line with company policy.
+ Perform general clerical duties to include but not limited to photocopying, mailing, and filing.
+ Maintain hard copy and electronic filing system.
+ Sign for mail and packages.
+ Coordinate and maintain records for staff office space and phones as necessary.
+ Communicate and handle incoming and outgoing electronic communications.
+ Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary.
+ Other ad-hoc duties as assigned.
**Requirements**
+ Held a similar position and can demonstrate an understanding of the role and responsibilities.
+ Strong organization and planning skills can manage multiple changing and conflicting priorities.
+ High energy, mature with positive and can-do attitude.
+ Able to record, transcribe and distribute minutes of meeting, audio typing skill is a must.
+ Flexibility on working hours.
+ Detail-oriented and takes ownership of tasks/responsibilities.
+ Experience in heavy calendar management.
+ Experience in managing email/written communications.
+ Previous work in an Investment Bank environment would be an advantage.
+ Has financial industry knowledge.
+ Strong English verbal and written skills.
+ Microsoft Office (including Word, Excel, and PowerPoint).
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

**Why Microsoft**  
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**The purpose of this role**  
We are hiring for an Executive Assistant to the Corporate Vice President (CVP) / Managing Director (MD) for Australia and New Zealand.
The role will be responsible for providing administrative and organisational support to the ANZ CVP/MD, comfortably communicating with a wide range of internal and external stakeholders including our customers, partners and vendors, and often handling confidential and critical details. The successful candidate will be able to anticipate the fast-paced needs of the CVP/MD and flexibly accommodates and prioritises demanding work and travel schedules. Some of the responsibilities include coordinating meetings, planning, organising, and managing multiple calendars, coordinating all travel arrangements, and managing logistics for special events such as team Town Halls or international off-sites and signature peak experience events with internal teams and external partners.
We're open to candidates who are based in **Sydney** , with the expectation that they can commit to being in the office at least three days a week. Since the role involves supporting the ANZ region, there will be occasions when you'll need to participate in sessions that are timed to suit these time zones, which sometimes will be outside of standard Australian business hours.
**Responsibilities**
+ Strategic calendar management, including anticipating future needs and time planning prioritisation support for the Corporate Vice President/Managing Director.
+ Cross-functional collaboration and cross-cultural communication with internal and external networks, particularly EAs for Asia Area Vice Presidents and ANZ Leaders.
+ Leadership of the ANZ Business Support community serving as role model with a passion for technology and learner mindset to adopt and encourage usage of AI in daily work to increase productivity of the community.
+ Orchestrate key ANZ-wide administrative tasks such as management of distribution lists and organisational charts.
+ Active participation in the ANZ-wide and Global Business Support community with an appreciation of cross-cultural nuances and passion for working with diverse cultures and teams across ANZ and the globe.
+ Team player with collaborative mindset partnering closely with other members of the Office of the CVP on team management support, including recruitment and onboarding activities, communications, customer and partner experience and operations.
+ Event coordination and logistics management for signature events, including Executive Visits.
+ Project ownership, balancing multiple complex projects and timelines.
+ Resource management, including expense tracking and budget reporting.
+ Rhythm of Business management, including building and managing the annual ROB in partnership with the Chief of Staff and Office of the CVP team.
+ Travel management, coordinating intensive global travel arrangements and itineraries.
**Qualifications**
**What skills do you need to have?**  
There will be many opportunities for you to learn and grow at Microsoft.
**Required/Minimum Qualifications**
+ Min 7+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management - C-Suite or CEO level required
+ Experience supporting ANZ region AND / or Global team
+ Gravitas to build relationships at the senior level in multiple geographies and across various business areas
+ Ability to align and motivate the EA community both in ANZ, APAC and globally.
**Additional Qualifications**
+ Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources, Marketing, Communications, Psychology, Sociology)
+ OR equivalent experience.
+ 4+ years' experience serving as mentor or direct/indirect (e.g., team leader) supervisor to others.
+ 5+ years' experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .