17 Office Managers jobs in Australia

Office Manager
Job ID
226517
Posted
25-Jun-2025
Role type
Full-time
Areas of Interest
Administrative, Engineering/Maintenance, Facilities Management
Location(s)
North Ryde - New South Wales - Australia, Sydney - New South Wales - Australia
**Expression of Interest**
**Exciting Opportunity with a Global Pharmaceutical Client**
**Work for CBRE Global Workplace Solutions (GWS) who are leaders in the facilities management industry providing self delivery of technical/hard services.**
**Endless growth opportunities and career pathways within our business.**
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
**About the Role**
We are seeking a proactive and experienced Office Manager to support our Rydalmere and Pymble sites. This is a hybrid role with responsibilities across two locations:
Rydalmere - Acting as the Office Manager, with primary responsibility for facilities coordination and workplace efficiency.
Pymble - Delivering end-to-end administrative support, particularly in bookkeeping and fleet operations.
**Key Responsibilities**
+ Deliver an outstanding client experience for all visitors and staff.
+ Coordinate general office and facilities operations.
+ Maintain kitchen supplies, set up the coffee machine daily, and ensure refreshments and fruit are stocked.
+ Process supplier invoices promptly.
+ Raise work and purchase orders for vendors.
+ Manage and coordinate vendor visits for maintenance and reactive work.
+ Promote and uphold Workplace Health and Safety standards.
+ Liaise with the site landlord on relevant matters.
+ Conduct monthly cleaning inspections with vendors.
+ Prepare monthly reports as required.
+ Provide administrative support including bookkeeping and fleet management support.
**About You**
+ Demonstrated experience in Facilities Transactional Services, Operations, Record-keeping, and Fleet coordination.
+ Highly organised, detail-oriented, and possess strong Excel, Word, SAP, Fleet systems, Smart Pay / Ariba and Concur skills.
+ Excellent communication skills, allowing you to build and maintain relationships with stakeholders effectively.
+ Thrive in a fast-paced, agile environment and are eager to contribute to process improvements.
+ Demonstrate high levels of energy, enthusiasm and sense of urgency.
+ Strong customer service orientation.
**Why Join CBRE?**
+ At CBRE, people are the foundation of our success. We offer:
+ Diverse career development opportunities.
+ Flexible work arrangements to support work/life balance.
+ A wide range of educational, financial, lifestyle, and wellbeing benefits.
+ Access to corporate partnerships, discounts, and volunteer programs.
+ A strong commitment to diversity, equity, and inclusion.
**Be Inspired to Join Us**
We are building an inclusive culture where everyone feels safe, valued, and heard. When you belong, we all succeed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Office Manager
Job ID
213606
Posted
30-Apr-2025
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Melbourne - Victoria - Australia
**Expression of Interest opportunity - based in Bourke Street**
**Well remunerated role with flexibility**
**Exciting new GWS client - Financial technology client with global platform**
Work for CBRE Global Workplace Solutions (GWS) who are leaders in the facilities management industry providing self delivery of technical/hard services.
Endless growth opportunities and career pathways within our business.
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
The purpose of this position is to coordinate and organise our Melbourne office to ensure our clients and team enjoy an extraordinary client experience at CBRE. As well as providing a positive experience for our visitors you will be responsible for the efficient and effective operations of our client space, communal team environments and overall office environment.
**Here's what you'll achieve:**
+ Provide our clients, employees and visitors with an extraordinary client experience at CBRE
+ Organisation and set up of internal meetings
+ Set up of meeting rooms and anticipating the needs of the users (i.e. refreshments, IT set up, etc)
+ Meeting room diary management and assistance with booking rooms and resources
+ Organisation and set up of internal events and assistance with external events
+ Organisation of monthly staff meetings including gathering of good new stories, catering, set up and looking for ways we can improve these gatherings
+ Ensure kitchen items are well stocked, in additional to setting up the coffee machine in the morning, organising staff fruit and refreshments are stocked.
+ Processing of supplier invoices in a timely manner
+ Processing of expense claims for a small group of individuals in a timely manner
**About you:**
+ Experience in a similar office coordinator / office manager role
+ Warm and relaxed manner with excellent communication skills
+ Professionally presented for a corporate office environment
+ Strong attention to detail and the ability to multi-task and remain calm under pressure
+ Excellent time management and organisation skills with the ability to manage workflow and priorities and meet deadlines
+ Intermediate experience of using Microsoft Excel, Word, PowerPoint
**What's in it for you?**
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance. Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Company Overview:
br>Owl Watch Security Services (OWS) is a leading provider of comprehensive security solutions across New South Wales, Queensland, the Australian Capital Territory, and Victoria. With over 9 years of combined experience, we specialize in security personnel services, traffic management, mobile patrols, and logistics security. Our commitment to innovation and excellence ensures we deliver tailored security services that meet the unique needs of our clients.

Position Overview:

We are seeking a proactive and experienced office manager to oversee the administrative functions of our Campbelltown office. The ideal candidate will be instrumental in coordinating office services, managing staff, and ensuring compliance with industry regulations. This role is pivotal in supporting our operational teams and maintaining the efficiency of our office environment.

Key Responsibilities:

· Develop and review office procedures, setting priorities to enhance service delivery and operational efficiency. br>
· Manage the allocation of human resources, office space, and equipment to meet organizational needs. br>
· Assign tasks to administrative staff, monitor performance, and provide guidance to ensure high productivity. br>
· Oversee the maintenance of office records, including financial accounts, ensuring accuracy and confidentiality. br>
· Coordinate with legal advisors, clients, and external agencies to facilitate office operations and resolve issues. br>
· Ensure the office environment and equipment are well-maintained, addressing any maintenance needs promptly. br>
· Ensure adherence to occupational health and safety regulations and company policies. br>
· Monitor and ensure compliance with relevant government legislation and industry standards. br>
· Administer HR functions, including recruitment, staff development, performance management, payroll coordination, and employee supervision. br>
Required Skills and Qualifications:

· Relevant qualifications in business administration, management, or a related field are preferred. br>
· Minimum of 1-2 years of experience in an office management or administrative leadership role. br>
· Prior experience in the security industry or a compliance-driven environment preferred but not compulsory. br>
· Strong knowledge of office management responsibilities, systems, and procedures. br>
· Exceptional Organisational, time management, and problem-solving skills. br>
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software. br>
· Understanding of HR functions, payroll processes, and Australian workplace regulations. br>
· Excellent written and verbal communication skills. br>
· Ability to manage a team and work independently under pressure. br>
Shortlisted candidates will be contacted for an interview. We look forward to potentially welcoming you to our team!
Job Type: Full-time

Pay: From $75,000.00 - $85,000.00 per year

Work Location: In person

Global Vision Recruitment on Behalf of Technosoft Australia
br>Position: Office Manager
Salary: $76,600 per annum plus 12% superannuation
Hours: 38 hours
Mode: Full-time
Location: Level 5/15 Moore St, Canberra ACT 2601
Experience required: Minimum 2 years’ experience in relevant roles < r>
Position Overview:
We are looking for a highly organized and proactive Office Manager who will ensure smooth office operations. The ideal candidate will manage administrative tasks, coordinate logistics, and maintain efficient office functions to facilitate project execution.

The candidate in mind will be expected to perform the following duties that include but are not limited to:
• Manage day-to-day office operations, including scheduling, correspondence, and communications. < r>• Organize and maintain office filing systems (electronic and hard copy). < r>• Support construction and IT projects by managing project documentation and assisting with permit applications. < r>• Monitor office supplies and inventory, placing orders as required. < r>• Assist in budget management and financial operations, including accounts payable and receivable. < r>• Support HR functions, including coordinating recruitment activities, onboarding new employees, and maintaining personnel records. < r>• Develop and implement office policies and procedures to enhance productivity. < r>• Coordinate and assist in preparing bids, tenders, and quotations for client projects. < r>• Manage emails and the calendar of the Company Director. < r>• Oversee courier shipments, ensuring accurate tracking of all incoming and outgoing packages. < r>• Schedule meetings, allocate tasks to office staff, and monitor their performance. < r>• Maintain proper office layout and organization, ensuring a professional environment. < r>• Keep accurate records of office expenses and financial documentation. < r>• Act as the primary point of contact for office-related duties and communicate effectively with internal departments. < r>• Maintain field staff timesheets and input data into the payroll system. < r>• Audit and manage technical team gear and tools, arranging purchases based on team requisitions. < r>• Coordinate travel logistics, including flight bookings, accommodation, and other necessary travel arrangements for project teams. < r>
Qualifications:
• Tertiary qualification in Business Management or relevant (Preferred but not mandatory). < r>
Skills and Experience:
• Proven experience as an Office Manager or in a similar administrative role. < r>• Strong organizational and multitasking abilities. < r>• Excellent communication and interpersonal skills. < r>• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) and office management software. < r>• Experience in budget management and financial operations. < r>• Understanding of HR processes, recruitment, and onboarding. < r>• Ability to manage logistics and coordinate travel arrangements. < r>• Strong attention to detail and problem-solving skills.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go Where No Two Days Are The Same**
At Travel + Leisure Co., we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Manly team as the **Front Office Manager?** today!
**How You'll Shine**
To actively contribute to this global company's vision to put the world on vacation, as a Front Office Manager you are responsible for ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.
You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ **$** **76,515.00** **per annum + superannuation**
+ **Full time position**
+ Subsidised Private Health Insurance
+ Discounts with our Corporate Partners: Fisher & Paykel, HSBC, Goodlife Health Clubs, Harvey Norman
+ Discounted Hotel and Resort stays globally
**What You'll Bring**
To be considered for this great opportunity it is essential that you have the following skills and attributes:
+ Management of the hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service.
+ Effective supervision of all reservations, guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer and quality focused.
+ Full utilisation of the Front Office system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
+ Supervision of lobby services, ensuring guest arrivals and departures are as efficient as possible.
+ Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
+ Operation of an effective night audit function, receivables and reporting. Accuracy and attention to detail of this daily function being paramount while maintaining customer focus.
+ Preparation of Front Office recurring reports, commenting on key performance indicators.
+ Support Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals.
+ Support Maintenance to ensure room standards, public areas, resort assets are maintained while meeting productivity goals.
+ Ensure public areas are clean and well presented with regular monitoring. Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
+ Adherence to WHS and Compliance procedures and policies
**About You**
+ Work experience as a Front Office Manager or similar role within a hotel environment.
+ Self-motivated with genuine passion for hospitality and guest experience
+ Experience supervising, training and motivating staff
+ Confident in creating rosters and adhering to wage control
+ Confident interpreting and generating reports as well as reviewing daily occupancies to ensure smooth operations
+ Well presented with an eye for detail and strong organisational skills
+ Calm and professional demeanor in all instances, confident in conflict resolution and complaint handling
+ Solid Rooms Division knowledge
+ Excellent time management and communication skills including rapport building between internal and external stakeholders
+ Proven ability to act independently on all matters relating to team and guest safety and wellbeing in the absence of senior management
+ Ability to work unsupervised
+ Flexibility to work on a rotating roster including weekends and public holidays
+ Undergo regular training
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go Where No Two Days Are The Same. ?**
At Travel + Leisure Co, we are vacation connoisseurs. Come join the fun of putting the world on vacation! We are seeking a dynamic and motivated Front Office Manager to join our **Port Dougla** s team.
**How You'll Shine**
As the Front Office Manager you will be responsible for ensuring the efficient day-to-day operation of the resort. This position interacts with owners and guests, all resort departments, the community and the corporate office as necessary. You will also be responsible for the following:
+ Motivate and inspire the front office team
+ Direct and promote a good working relationship between the various resort departments encouraging team work
+ Lead the recruitment, hiring and training of all staff, to assure adequate staffing levels at all times, within the budget guidelines
+ Assist the Resort Manager with the planning, implementing and monitoring of policy and procedure
**What You'll Bring**
To be successful in this role, you will have:
+ Proven management abilities
+ Availability and flexibililty to meet with clients to ensure highest standards are met and maintained within reason, this may include working weekend shifts and public holidays
+ Demonstrated experience in motivating, inspiring, training, coaching and disciplining employees
+ Excellent communication skills (both written and verbal)
+ Proven ability to recognise and solve problems in the workplace
+ Ability to multi task and work productively in a fast paced, changing environment
+ Experience in Resort Hospitality Management
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover upon successful completion of probation
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Sebel Palm Cove Coral Coast sits among tropical gardens, located just a short stroll to a tropical palm-fringed beach. This property offers 37 spacious apartments and is located a short stroll from the beach, close to the boutiques, bars, cafes and restaurants of Palm Cove Village.
**WHAT IS IN IT FOR YOU:**
+ **Flexible, fun** and rewarding work **environment**
+ Fantastic **career and training opportunities**
+ Enjoy a personalised reward & recognition program and experience the **Benefits Your Way.**
+ Thrive in an **engaging** and **collaborative** team environment where your brilliance is celebrated.
+ Unlock **local and global discounts** on accommodation, dining, lifestyle and more
+ Join a global leader in hospitality, recently awarded **Employer of Choice 2022** the National HR awards Australia
**YOUR EXPERIENCE AND SKILLS INCLUDE:**
+ **Previous front office experience** with a proven track record of delivering exceptional customer service.
+ Strong work ethics, flexibility, and a **supportive attitude** towards team members.
+ **Self-motivation** and ability to **thrive in a fast-paced environment.**
+ **Adaptability** and **initiative** to quickly adjust to changing processes and demands.
+ Excellent computer skills, including proficiency in Microsoft Office, especially Excel.
+ Availability to work a rotating roster of weekdays, weekends, and public holidays.
+ Numerical proficiency and a strong focus on providing **top-notch customer service** .
**WHAT YOU WILL BE DOING:**
+ **Lead** and **mentor** the front office team to provide **outstanding customer service.**
+ Handle guest inquiries, and special requests with efficiency and professionalism engaging in effective service recovery when required.
+ Coordinate guest arrivals and departures, ensuring seamless room allocations.
+ Collaborate with housekeeping & maintenance services to ensure requests are actioned efficiently.
+ Manage reservations, including group bookings, with precision and attention to detail.
+ Participate in management meetings and stay updated on industry trends and best practices.
If you're driven, committed and reliable, and excited by the chance to utilise your experience and personality to deliver exceptional service, then we would love to hear from you.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**The Sebel Bowral Heritage Park** , managed by Accor Vacation Club, is nestled close to Bowral Town Centre in the picturesque **Southern Highlands** . With **stylish apartments** and proximity to Bowral's boutique shopping and dining scene, it offers an **ideal retreat for relaxation or exploration.**
Join our team as a **Front Office Manager** and lead a dedicated team to deliver exceptional guest experiences while ensuring seamless front office operations. Take charge of supervising, training, and supporting our front office personnel, maintaining the highest standards of service and professionalism. This role provides a platform to showcase your leadership skills and make a significant impact on guest satisfaction.
**WHAT YOU WILL BE DOING** :
+ **Lead** and **mentor** the front office team to provide **outstanding customer service.**
+ Handle guest inquiries, and special requests with efficiency and professionalism engaging in effective service recovery when required.
+ Coordinate guest arrivals and departures, ensuring seamless room allocations.
+ Collaborate with housekeeping & maintenance services to ensure requests are actioned efficiently.
+ Manage reservations, including group bookings, with precision and attention to detail.
+ Participate in management meetings and stay updated on industry trends and best practices.
**YOUR EXPERIENCE AND SKILLS INCLUDE:**
+ **Previous front office experience** with a proven track record of delivering exceptional customer service.
+ Strong work ethics, flexibility, and a **supportive attitude** towards team members.
+ **Self-motivation** and ability to **thrive in a fast-paced environment.**
+ **Adaptability** and **initiative** to quickly adjust to changing processes and demands.
+ Excellent computer skills, including proficiency in Microsoft Office, especially Excel.
+ Availability to work a rotating roster of weekdays, weekends, and public holidays.
+ Numerical proficiency and a strong focus on providing **top-notch customer service** .
**WHAT IS IN IT FOR YOU:**
+ Work Your Way in the majestic southern highlands of Bowral **, NSW in a Full-Time position.**
+ Dive into **personalised training** from day one and launch your career with Accor Academy - our very own learning & development platform.
+ Unlock? **worldwide benefits?** on accommodation, dining, lifestyle & more.
+ Thrive in an **engaging** and **collaborative** team environment where your brilliance is celebrated, and your ideas are valued?
+ Enjoy a personalised reward & recognition program and experience the **Benefits Your Way.**
If you're ready to dive into a fulfilling career opportunity in the majestic Southern Highlands of Bowral, NSW, and embark on a journey of growth and excellence, then seize this chance to join our team as a Front Office Manager. Apply today to unlock a world of possibilities with Accor Vacation Club.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go Where No Two Days Are The Same**
At Travel + Leisure Co., we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our **The Sebel Busselton** team as the **Front Office Manager** today!
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ $75,000 per annum + superannuation
+ Professional development funding
+ Discounted Hotel & Resort stays globally
+ Subsidised Private Health Insurance
**The Sebel Busselton** , sits on the southwest tip of Western Australia. Boasting fantastic beaches and natural wonders from underwater observatories to national parks, Busselton is the place to be. The Sebel Busselton is situated in a short 2 minute walk from the water, featuring charming guest rooms and apartments, resort style swimming pools, gym facilities and tennis courts.
**How You'll Shine**
The Front Office Manager will be responsible for the following:
+ Management of the hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service.
+ Drive and manage day to day operations of the Guest Experience Host team by identifying and generating sales leads and inhuse marketing.
+ Recruitment, training and performance management of the Guest Experience Host teams,
+ Effective supervision of all reservations, guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer and quality focused.
+ Full utilisation of the Front Office system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
+ Supervision of lobby services, ensuring guest arrivals and departures are as efficient as possible.
+ Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
+ Operation of an effective night audit function, receivables and reporting. Accuracy and attention to detail of this daily function being paramount while maintaining customer focus.
+ Preparation of Front Office recurring reports, commenting on key performance indicators.
+ Support Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals.
+ Support Maintenance to ensure room standards, public areas, resort assets are maintained while meeting productivity goals.
+ Ensure public areas are clean and well presented with regular monitoring. Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
+ Adherence to WHS and Compliance procedures and policies
**What You'll Bring**
To be successful in this role, you will be:
+ Work experience as a Front Office Manager or similar role within a hotel environment.
+ Self-motivated with genuine passion for hospitality and guest experience
+ Experience supervising, training and motivating staff
+ Confident in creating rosters and adhering to wage control
+ Confident interpreting and generating reports as well as reviewing daily occupancies to ensure smooth operations
+ Well presented with an eye for detail and strong organisational skills
+ Calm and professional demeanor in all instances, confident in conflict resolution and complaint handling
+ Solid Rooms Division knowledge
+ Excellent time management and communication skills including rapport building between internal and external stakeholders
+ Proven ability to act independently on all matters relating to team and guest safety and wellbeing in the absence of senior management
+ Ability to work unsupervised
+ Flexibility to work on a rotating roster including weekends and public holidays
+ Undergo regular training
+ Professional and punctual
+ Team player with a high level of self-motivation
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.