98 Onsite Engineer jobs in Australia

**Job Description Summary**
As a Field Service Engineer for GE Healthcare you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing, maintaining and repairing electronic equipment in the Ultrasound and Patient Care Solutions modalities.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and service delivery manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Manage time appropriately based on job urgency, part availability, and customer expectations.
+ Continuous learning mindset with the goal of proficiency in multiple modalities.
**About You**
Your communication skills will be pivotal to your success, as will your problem-solving ability. You will be proud to represent GE Healthcare and be passionate about customer care. You have a natural curiosity and every interaction you have is to "seek to understand".
You want to know the why, and do this without judgement and keeping an open mind. We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a "self-starter" and can take initiative. Sometimes you just have to figure things out and not be afraid to ask questions until you get to the right person or answer! Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do.
**Qualifications and Experience**
+ Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Experience working on Ultrasound and LCS Medical Equipment is preferred
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
+ Excellent verbal and written communication skills in local language as well as good command of English
+ Ability to synthesize complex issues and communicate in simple messages
+ Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers)
+ Excellent organizational and time management skills
+ The ability to travel across the Pacific Islands and NZ if required
+ Compliance with vaccination mandates is mandatory
+ A valid drivers license is a must
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
+ Flexible working options and flexible hours
+ Competitive salary
+ 5 weeks leave (ask about "take 5")
+ Generous leave & family policies
+ Long term career opportunities (locally and globally)
+ Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!
**Women and indigenous candidates are strongly encouraged to apply. Please notethat to be considered for this position you must have unrestricted working rightsfor Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.**
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**Additional Information**
**Relocation Assistance Provided:** No

Field Service Engineer
Queensland, Australia
+ **Leading global medical technology company focused on improving women's health**
+ **Generous Base Salary + Car Allowance + Super**
Hologic is an innovative medical technology company primarily focused on improving Women's Health and well-being through early detection and treatment. We develop, manufacture and supply life-changing Diagnostics, GYN Surgical and Breast & Skeletal Solutions products that are founded on science and driven by technology; allowing healthcare professionals to diagnose and proactively treat patients with growing certainty, precision, and greater peace of mind.
As a Field Service Engineer with Hologic, you can expect to discover a career with real meaning. One that offers the opportunity to showcase your talents, achieve measurable success and gain immense satisfaction by enabling healthier lives everywhere, every day.
This is a pivotal role in the medical devices space, where you will be based on the road, providing exceptional support to our customers by installing, maintaining, and repairing various types of Hologic medical equipment. You will apply your knowledge of engineering principles to effectively troubleshoot and maintain systems where you will develop a well-rounded technical and interpersonal skillset.
You will be joining a high performing team who are passionate about making a difference in improving women's healthcare. A diverse and multi-disciplinary team who push the boundaries of business innovation. And a company which places emphasis on workplace culture, recognition and supporting employee's personal wellbeing.
We are looking for a highly motivated and ambitious person who is ready to make a positive impact to women's healthcare. You are committed to learning and continually stepping out of your comfort zone. With a Bachelor's degree or other tertiary qualification, ideally in an engineering related discipline, you will possess strong analytical ability and have interest in helping people and finding solutions to problems. This is an ideal role for someone with 2+ years experience working as an engineer in the life sciences industry. You are a team player and great communicator, being able to effectively voice and deliver your ideas to internal and external stakeholders.
You have a willingness to work flexible hours and overtime at short notice, understanding that our role is critical to the health and wellbeing of others.
As part of this role, you will be required to hold a valid Australian driver license, a reliable car and flexibility/ability to travel within the assigned territory (with some overnight stays required). The position requires around 40% regional/interstate travel.
If you have the right skills and experience and want to join our team, apply today!
We make hiring decisions based on your experience, skills and passion. Please note that interviews may be conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
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Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.**
We are looking for a **Field Service Engineer** to join our Customer Technical Support team in **Melbourne** , providing high-quality service and support to Grifols customers across Victoria region.
**What your main responsibilities will be**
+ Install, troubleshoot, upgrade, and maintain Grifols diagnostic instruments and components.
+ Provide customer service via on-site visits, telephone, and digital communication.
+ Conduct preventive maintenance and ensure compliance with safety and regulatory standards.
+ Escalate quality issues and maintain accurate inventory levels for repairs and replacements.
+ Participate in after-hours support roster and respond to customer inquiries promptly.
+ Collaborate with Application Specialists and other internal teams to resolve technical issues.
+ Identify and recommend improvements to products and processes.
+ Maintain documentation and service records in CRM systems within defined timelines.
**Who you are**
The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ You hold a certificate in Electronics, Science, or a related field.
+ You have 3 to 10 years of experience in a service or technical support environment. Experience in the IVD or blood screening sector is highly valued.
+ You communicate effectively in English, both written and spoken.
+ You are self-motivated, detail-oriented, and able to work independently.
+ You are proficient in Microsoft Office and electronic testing equipment.
+ You are willing to travel, including short-notice trips within Australia.
**What we offer**
Contract of Employment: Permanent position.
Location: Melbourne, Australia.
Work Hours: 8:30am - 5:00pm (Monday to Friday), with flexibility for after-hours support.
This is a brilliant opportunity to join Grifols, a company that values its employees and fosters professional growth in an excellent working environment.
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**Location: APAC : Australia : Home Office:Australia**
Learn more about Grifols ( ID:**
**Type:** Regular Full-Time
**Job Category:**

**Job Description Summary**
The Field Service Engineer is responsible for developing and maintaining strong relationships with both internal and external customers while driving customer satisfaction through Service Excellence. Installing and maintaining electronic medical equipment across imaging modalities across Western Australia.
This role has a multi-modality focus including Radiopharmacy (RP), CT, Molecular Imaging (MI) and Xray
**Job Description**
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ 2+ years previous experience working with Cyclotron and/or Medical Diagnostic Imaging products, or relevant equivalent industry experience
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
+ Report regularly to management in accordance with reporting guidelines/procedures.
+ Complete other assignments and projects as directed.
+ Follow the alert procedure for system down.
+ Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
+ Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
+ Accurately complete and lodge all service documentation in a timely manner within company guidelines.
+ Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
+ Ensure that parts usage/ordering is optimized from both the companies and the customer's perspective.
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Ensure timely job dispatch closure and send customer reports as required by company guidelines.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications & Requirements**
+ Technical capability and willingness to work on GE HealthCare medical imaging/medical diagnostic products.
+ Knowledge and prior experience working on cyclotron is highly desirable
+ Knowledge and experience working in CT, PET, Nuclear Medicine or Xray would be desirable
+ Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Relevant licenses as required by Federal or State Legislation (eg: Electrical/Radiation Licenses), Work Cards (eg: White Card) and Australian Drivers licence (Class C minimum)
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
**Vaccine for Preventable Diseases**
+ Depending on location, some states have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
+ You may be required to provide evidence for current COVID-19 vaccination status and other VPD's as required
**Desired Characteristics**
+ Experience working with electronic systems in the medical industry
+ Ability to work in a hospital/clinical environment
+ Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across all modalities.
+ Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
+ Strong commitment and experience working within strict workplace safety standards and guidelines.
+ Solid fault-finding and problem-solving techniques.
+ Demonstrated ability/experience working on various computer networking systems.
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities.
+ Strong ability to communicate often complex technical issues to the customer in an "easy to understand" manner.
+ Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
+ High work standards, quality, strong work ethic.
+ Ability to travel is essential for business or training purposes.
+ Occasional (but infrequent) travel interstate and/or overseas may be required
+ Working overtime as required
**Additional Information**
**Relocation Assistance Provided:** No

**At Stryker, we are seeking a dedicated and technically skilled Field Service Engineer to join our team, supporting customers across Perth and surrounding areas.**
**This role will have a large element of travel across WA - if you're someone who is keen to explore, this role could encompass jobs from Broome to Margaret River.**
**In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.**
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ **Experience with fixing CT machines would be highly regarded**
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
We offer:
+ Comprehensive onboarding and ongoing technical training
+ Competitive remuneration and incentive programs
+ Career growth opportunities within a global organisation
+ A supportive, inclusive team culture with strong leadership and shared purpose
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Electrical Service Engineer
Job ID: 5394
Location:
Sydney, AU, NSW 2113
**About Us**
Innomotics is a global leader in innovative energy solutions, driving the future of sustainable power generation and industrial efficiency. We specialize in advanced power conversion technologies and renewable energy solutions that support industries worldwide. At Innomotics, we are committed to safety, growth, and continuous innovation - and we invite you to be part of our journey.
**The Opportunity**
Our Customer Service division is seeking a talented **Field Service Technician/Engineer** to join our team in Western Australia. Reporting to the Service Operations Manager, this role is hands-on and diverse, involving commissioning, servicing, troubleshooting, and technical support for our product solutions - including Variable Speed Drives (VSDs) and PLC control systems.
**Key Responsibilities**
+ Commission, service, and maintain Variable Speed Drives and PLC control systems
+ Provide technical support and troubleshooting for customers on-site and remotely
+ Deliver professional service, ensuring safety and quality standards are met
+ Compile clear and detailed service reports
+ Participate in the service on-call roster for customer support and breakdown response
+ Travel to client sites across WA and interstate as required
**Qualifications & Skills**
+ Degree in Electrical/Electronic Engineering or a relevant trade qualification
+ Hands-on experience with Siemens PCS7 or similar automation systems (essential)
+ Basic understanding of power electronics
+ Enthusiasm to develop skills in Low and Medium Voltage Variable Speed Drives (training provided both locally and internationally)
+ Strong problem-solving abilities and ability to work independently
+ Current driver's licence
+ Excellent communication skills for customer engagement and reporting
**What We Offer**
+ A supportive and collaborative team environment
+ Ongoing training and professional development opportunities
+ Attractive salary package with allowances
+ The chance to work with cutting-edge energy technologies that make a global impact
**Join Us**
If you're a motivated Electrical/Electronic Service Technician or Engineer with a passion for customer service, innovation, and safety, we'd love to hear from you.
Apply now »

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Technical Service Engineer is responsible for delivering high-quality service support to Cytiva's customers across Australia and New Zealand. This includes performing preventative maintenance, troubleshooting, installation, and qualification of a wide range of Cytiva's laboratory and bioprocessing equipment. The role plays a critical part in ensuring customer satisfaction, equipment uptime, and compliance in GMP environments.
This position reports to the Cytiva ANZ Service Leader and is part of the Equipment Services Team. It is a field-based role working remotely, with access to a local office in Mount Waverley.
What you will do:
+ Perform installation, qualification (IQOQ), preventative maintenance, troubleshooting, and repair of Cytiva's lab-scale and bioprocessing equipment including AKTA Pure, Go, Avant, Biacore, AKTA Ready, Readyflux, Wave, and Xcellerex systems etc., ensuring compliance with GMP standards.
+ Support digital and automation solutions including UNICORN, Figurate, Chronicle, OptiRun Connect, Historian and networking.
+ Maintain accurate service documentation including customer service logs, internal records, calibration records, and trunk stock.
+ Be part of an open and winning team culture, working closely with teammates and technical experts to continuously grow your technical skillset, while also collaborating with the broader team (incl. sales, product, and customer service) to deliver exceptional service to Cytiva customers.
+ Participate in revenue-generating activities such as contract renewals, sales lead generation, and implementation of service programs.
+ Travel across ANZ to support customers in both research and GMP manufacturing environments.
Who you are:
+ You have over 4 years of field service experience, or you are an early-career biomedical engineer, automation engineer, mechatronics engineer, electrical engineer/technician, or computer science graduate eager to grow in the life sciences industry.
+ You have strong hands-on technical skills, with proven experience in troubleshooting and problem-solving (preferably in field-based roles but not mandatory). You also demonstrate the ability to quickly learn and support a wide range of products.
+ You are proficient with computer systems and networking, capable of setting up and troubleshooting software and hardware in customer environments.
+ You have a keen attention to detail and a strong interest in working within GMP-regulated environments supporting critical therapeutic drug production.
+ You are passionate about the life sciences industry, customer-focused, and thrive both working independently and as a good team player as part of a remote, collaborative team.
Travel, Motor Vehicle Record & Physical/Environment Requirements - below requirements are essential to this role:
+ Ability to travel - an average of 50% travel across Australia and New Zealand for training and field work, with occasional international travel.
+ Ability to lift, move, or carry tools, tool cases, and equipment, and to perform service tasks on both benchtop instruments and large-scale systems (e.g., 2000-litre bioreactors), including tasks that may require bending, kneeling, or working in physically demanding positions (in accordance with EHS guidelines).
+ Must hold a valid driver's license with an acceptable driving record.
It would be a plus if you also possess previous experience in:
+ Working in GMP environments or supporting customers in regulated industries.
+ Hands-on experience with Cytiva equipment or similar bioprocessing technologies.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar's MineStar Solutions, a department within Surface Mining and Technology, is currently seeking a **Product Service Consultant/Engineer** to be located in Melbourne AUS. In this role you will provide support services which include investigating, troubleshooting, and diagnosing application and technical problems, followed up with restoration of service through corrective actions and permanent resolutions. This includes software and on-board hardware, for a worldwide group of Mining Technology customers and dealers.
**Job Duties and Responsibilities:**
+ Mining Technology (MineStar) hardware and software issue identification and resolution for dealers and customers.
+ Implementation and utilization of standard support processes to respond, restore, and resolve issues.
+ Advocate on behalf of the dealer and customer to resolve technical product issues with product development engineering.
+ Participate in New Product Introduction (NPI) projects.
+ Complete NPI product support deliverables including field development and field follow projects as required.
+ Provide 24 x 7 x 365 level 3 product support
+ Complete NPI Product Support deliverables as assigned by Product Service Engineers
+ Coordinate and complete Field Follow objectives as part of NPI programs. Provide hands-on product expertise to complete problem analysis and provide ICA.
+ Incident Cases assigned are worked in an order to meet posted Support Level Agreement metrics
+ Escalate top priority issues to team lead
+ Process CPI / CER tickets to responsible parties
+ Communicate with dealers regarding status, problem troubleshooting, etc.
+ Report issues within the CPI (product defect) process to assure proper resolution to ongoing issues.
+ Create and maintain a support environment that facilitates issue diagnostics and customer connectivity.
+ Create and report product improvement ideas including functional enhancements and supportability improvements.
+ Product Service Engineers are responsible for resolving a high percentage of application issues, and prompt escalation to advanced engineering specialists when a quick resolution cannot be obtained.
+ Act as the liaison between the Caterpillar implementation teams, product development teams, and other support team members ensuring appropriate corrective actions are performed and that industry standard change management and support processes are followed.
**Key Relationships:**
+ Product Support Manager and Team Leader: frequent discussions regarding priorities, directions, and assistance.
+ Product Support Team: frequent interaction and discussions with support analysts located in the United States, Australia, India, and Brazil. Assure knowledge transfers between team members.
+ Implementation Team: frequent discussions regarding site-specific customer information. Liaison to ensure "problem free" transitions of new sites to the Product Support Team.
+ Engineering: frequent discussions regarding customer problems. Liaison to ensure problem diagnosis, information on patches/fixes and functionality issues are resolved.
+ Customers and Dealers: communicate on a regular basis status and resolution of issues
**Basic Qualifications:**
+ Work as an independent as well as a functional member of a team
+ Self-starter who takes initiative to accomplish tasks
+ On-site field experience troubleshooting issues in a high stress and potentially harsh environment
+ Experience in providing first call technical support for enterprise-level applications directly with customers
+ Experience in providing problem management and root cause analysis for complex applications
**Travel Information**
+ Required to travel domestically and/or internationally on assignment at dealer locations and mine sites - Up to 25%
**Top Candidates will also have:**
+ Mining industry experience
+ Previous experience with supporting MineStar Solutions products.
+ Bachelors Degree in Mechanical Engineering, Electrical Engineering, IT, Mechanical Engineering Tech, Electrical Engineering tech, Mining Engineering, Mining Engineering Tech
+ Product Demonstration experience
+ Cat New Product Introduction (NPI) process experience
+ Advanced Windows Server VM knowledge and experience
+ Experience utilizing Oracle, SQL Server, TCP/IP networking, Microsoft client and server platforms
+ Ability to effectively communicate with technically and non-technically skilled mining customers and dealers to develop partnerships/relationships
+ Process focused with the ability to execute service and incident management processes, and drive process improvements
+ Advanced information technology and application knowledge and support experience
**Additional information:**
* ENVIRONMENTAL CONDITIONS - This position requires open pit and underground mine site support work at times. The selected applicant will be required to complete and pass regulatory open pit and underground mine safety training, and travel to and work for short periods of time in open pit and underground mining environments. Time spent in a mining environment would typically include a single work week with daily work in the mining environment.
* This job role is primary performed during normal day shift hours, but does include some off-shift and weekend responsibilities.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the which can be found through our employment website at Dates:**
September 2, 2025 - September 18, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

Are you ready to take on an ambitious role where you can make a significant impact? At Emerson, we pride ourselves on being a trusted partner in the world's most crucial industries. As our new Lifecycle Service Engineer, you will provide technical service and support to the Australian DeltaV customers based locally in WA/NT region and throughout Australia and New Zealand.
**In This Role, Your Responsibilities Will:**
+ Co-ordinate contract personnel on-site where appropriate
+ Provide phone support for DeltaV clients
+ Win customers' confidence through excellent service.
+ Customer site work may require periods of 2-3weeks onshore and offshore, away from home
+ Expected to be part of on-call roster onshore and offshore
+ Undertake or advance technical investigations in response to customer requirements
+ Develop and compile high-quality technical investigation reports
+ Provide technical advice to customers, arranging follow-up on more difficult matters
+ To work on larger DeltaV implementation projects if required
+ Deliver system and software upgrades and configuration often on-site with our existing clients.
+ Provide support to other Emerson service branches as required
+ Use the Service Management Office (SMO) operating procedures and templates or the Project Management Office (PMO) for the applicable work scope.
+ Updating technical know-how about product lines through own initiatives and company-sponsored training.
+ To maintain appropriate documentation for all service or project-related tasks and submit in a timely manner.
**Who You Are**
You establish and maintain effective customer relationships, providing timely and helpful information to others across the organization. You set objectives to align with broader organizational goals.
**For This Role, You Will Need:**
+ Onsite technical maintenance experience on a DCS (DeltaV preferred)
+ Chemical or electrical engineering degree, trade certificate or relatable apprenticeship
+ DCS diagnostic and problem analysis experience
+ Solving issues related to DCS hardware, software, installation, configuration, integration, and application enquiries.
+ Fault finding, minor upgrades, general repair and maintenance
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.