16 Operational Excellence jobs in Australia

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS' mission is to safely provide our customers with the unmatched reliability, security, and performance that AWS is known for. APAC CDS covers three core disciplines of deployments (of control systems in new data centers), projects (of controls capital improvement works at live data center sites), and service (of control systems at live data center sites), with additional specializations in the disciplines of colocated sites, systems engineering, controls fleet, on-call support (of data center control systems in the Americas (AMER), Europe, Middle East, and Africa (EMEA), as part of a global "follow-the-sun" support arrangement), and governance.
As Amazonians, we work in a competitive environment. Our customers are always beautifully, wonderfully dissatisfied. Being successful in our roles is not just about doing our jobs well, but also evolving and innovating. Change is the only constant, and applies to our customers, our roles, our team organization, our tools, and our mechanisms.
To be successful in this team, you will also have:
- Ability to thrive at the pace and scale of Amazon
- Ability to work independently and manage multiple competing priorities
- Ability and willingness to collaborate with peers around the globe, which may involve some participation in meetings at odd hours
- Ability and willingness to travel domestically or globally as and when needed
Controls Coordinators in Operations Excellence are responsible for understanding the entire construction and deployment lifecycle, data center design types, vendor systems, and their impact on multi-million dollar deployment projects. In this hybrid role, they spend half their time processing critical operational tasks-compiling Work Orders, Change Orders,
and Purchase Requests while partnering with Controls Engineers, Finance, Legal, and Procurement teams. The other half focuses on driving continuous improvements across operations. They identify inefficiencies in coordination workflows, and
develop solutions ranging from process automation and dashboard creation to policy standardization and workflow optimization. While the role particularly values experience with AI-powered automation tools, it welcomes all forms of innovation that enhance operational efficiency-whether through technology, process redesign, or systematic improvements. This role combines hands-on operational excellence with strategic innovation, requiring someone who can both execute today's requirements and build tomorrow's solutions.
Key job responsibilities
- Process Work Orders, Change Orders, and Purchase Requests with accurate documentation and vendor coordination
- Partner with Controls Engineers, Finance, Legal, and Procurement teams to complete critical deliverables
- Provide Operational Planning (OP1/2) inputs and support multi-million dollar project procurement processes
- Design and implement automation solutions to streamline routine coordination tasks
- Identify process inefficiencies and develop systematic improvements across coordination workflows
Success measures include:
- Number of POs/WOs/COs/tickets processed
- Processing time for POs/WOs/COs/tickets
- Number of Continuous Improvements delivered
A day in the life
- Join the cloud leader: AWS has the most proven operational and security expertise, and the business is innovating at a faster clip-especially in new areas such as Machine Learning and Artificial Intelligence, the Internet of Things, Serverless Computing, and custom-designed processors and chips.
- Shape the future: Data centers are at the backbone of today's digital world. By supervising procurement processes, you will be directly influencing the growth and scalability of the world's digital infrastructure.
- Be at the nexus of action: Your involvement in data center delivery will be mission-critical to the successful deployment of our data centers. You won't just be observing from the sidelines; you'll be representing Amazon, building relationships across a wide variety of internal and external stakeholders.
- Drive operational excellence: Your role doesn't stop with an existing operational process. You will have opportunity to Invent and Simplify, to make our mechanisms more efficient.
- Your unique background will be an asset: At Amazon, our ability to innovate on behalf of our global customers and communities is dependent upon the skills, perspectives, and knowledge of people from all backgrounds.
- Continuous growth and learning: You may not be an expert in AWS when you join our company, but you will have support to become one. Benefit from direct access to industry-leading specialists, latest training materials, and courses to propel your career.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
1. Supervision of processes: experience in procurement or financial or legal process supervision
2. Operations support: experience coordinating and managing operational issues and escalations
3. Vendor management: experience managing vendor relationships, setting expectations, escalating where appropriate, managing billing milestones
Preferred Qualifications
1. Process improvement: experience in analysis/work-shopping, documentation, process optimization, or automation
2. Automation development: experience building automation solutions using AI tools, APIs, or scripting (Python, JavaScript, etc.) - even personal projects or small-scale implementations count
3. Data analysis and visualization: Experience creating dashboards, analyzing operational metrics, or working with data tools (SQL, QuickSight, etc.) to drive decision-making
4. Program management: Experience managing multiple concurrent initiatives, coordinating with cross-functional teams, and delivering results in fast-paced environments
5. Contract reviews: experience reviewing commercial contracts, including terms, conditions, and project details
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU-Protected (Baseline)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role**
As the Continuous Improvement specialist, you will
+ Identify, drive and support program-wide improvement initiatives
+ Lead the optimisation and implementation of processes and systems
+ Provide improvement advice in start-up phases or business projects, highlighting issues, constraints and risks
+ Support change management across functionswhilst influencing and leading an innovative culture
+ Use customer insights, data and technology trends to guide service innovation
+ Partner with internal teams to support timely project delivery
+ Develop and maintain process documentation and Continuous Improvement registers and facilitate Continuous Improvement Councils
**About You**
You're a strategic thinker with a customer-first mindset and a passion for driving meaningful change. Armed with your working knowledge of LEAN principles you will provide subject matter expertise to the C27J Program. You will also bring:
+ Excellent coaching, communication, facilitation and stakeholder management skills
+ Strong analytical skills with a hands-on approach to solving problems and managing priorities
+ Data-driven approach with the ability to translate insights into action
+ Ability to lead cross-functional teams
+ Experienced in leading change, delivering innovative solutions resulting in improved customer and business outcomes
+ Experience with a wide range of business improvement tools and techniques
+ Qualifications in Project Management, Business Analysis or other relevant qualifications desirable
+ Experience in implementingLean practices would be highly advantageous.
**What we Offer**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer and enhanced Reservist Leave
+ Health & Wellbeing program
+ Employee Assistance Program
We're building a unique, values-driven and inclusive business. We have exciting plans for the future, and everyone has a part to play. What's Your Possible?
**Everyone Matters**
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP ), ( and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification._

The Global Energy Infrastructure Solutions (GEIS) group is part of the wider Eaton Electrical Group and contains the Crouse Hinds division which manufactures high grade electrical products for hazardous, industrial, and commercial applications world-wide. We are looking for a Production and Continuous Improvement (CI) Manager to work alongside customers, supply chain and production stakeholders in the management of production assemblies.
This is a highly visible role where the successful candidates will ensure the smooth implementation of the production plan and full compliance with EHS standards through supervision, risk prevention, and continuous improvement of workplace safety. The incumbent will also manage manufacturing and CI engineers as well as production staff.
**Key Duties:**
+ Manage production at our Mascot factory and lead continuous improvement initiatives and achieve CI targets.
+ Take responsibility and hold colleagues accountable for zero incidence safety culture.
+ Support EHS function by managing safety improvement opportunities and effective action completion.
+ Ensure production orders are completed efficiently and timely by maintaining highest quality and safety standards.
+ Lead CI function. Initiate kaizen events to achieve cost productivity profit plan targets.
+ Implement Lean and 5S+ techniques on production floor.
+ Work with team members to support the manufacture of new product/process development. Support new products pilot run and jigs designing.
+ Maintain quality on production floor.
+ Liaise with quality team to solve quality issues and customer complaints by taking short/long term actions.
**Qualifications:**
+ Minimum 5 years of experience in managing production in a manufacturing environment.
+ Experience and knowledge of Hazardous area products and certification will be advantageous but not mandatory.
+ Strong understanding Lean Six Sigma principles to drive CI culture.
+ Accountable, strong initiative and a growth mindset to drive efficiency and faster processes.
+ Tertiary qualifications in any engineering or business disciplines.
+ Excellent stakeholder and communication skills with the ability to lead and influence.
**What We Offer:**
+ Competitive salary with access to bonus scheme
+ Inclusive working environment
+ Volunteer days
+ Outstanding training and development programs for both professional and personal development
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
**If this sounds like you, please send through your application. We look forward to hearing from you!**

Curis Recruitment is proud to be partnering with a leading Aboriginal Community Controlled Health Service in the Northern Territory.
We are seeking an experienced Continuous Quality Improvement (CQI) Coordinator to drive the integration, implementation, and ongoing enhancement of quality systems across the organisation.

In this pivotal role, you will lead initiatives to ensure compliance with key accreditation standards (RACGP, ISO, and NDIS) while embedding a culture of continuous improvement. Your leadership will support the delivery of safe, effective, and culturally responsive healthcare services, strengthening outcomes for the community.

Job details

• 6 weeks annual leave + 18% leave loading
• Relocation assistance provided + Relocation Grant can be applied for
• Salary packaging up to $15,899 p.a.
• Company vehicle for work-related travel
• Laptop and mobile phone provided
• Up to 10 days study leave per year
• Supportive and collaborative team environment

Key Responsibilities

• Lead the design, implementation, and monitoring of quality systems, audits, and compliance frameworks.
• Coordinate internal audits and support accreditation and re-accreditation processes.
• Identify opportunities to improve clinical quality, safety, and operational efficiency.
• Develop CQI strategies, dashboards, and reports in partnership with leadership.
• Monitor improvement initiatives and ensure timely completion of action plans.
• Provide training and education to staff on quality standards and procedures.
• Align all CQI initiatives with the organisations strategic goals and community needs.

What we are looking for

• You are a passionate health professional with a strong commitment to quality improvement and clinical governance.
• Current AHPRA registration with the Nursing and Midwifery Board of Australia (or eligibility).
• Postgraduate qualification in a relevant clinical specialty (desirable).
• Demonstrated experience in quality systems, audits, and accreditation.
• Strong problem-solving and data analysis skills.
• Excellent communication and engagement skills across all levels.
• A sound understanding of the cultural, social, and economic factors influencing Aboriginal health.

To find out more about this position or to receive a copy of the job description please call or email and I will be in touch within 24 hours.

Aboriginal and Torres Strait Islander peoples are encouraged to apply

Why work with Curis Recruitment?
We have recently won an award for '2024 Best Healthcare Recruitment Agency in NSW'! On top of this we have a proven record of placing nurses and midwives into fantastic positions across Australia with some of the best hospitals and health centres.

Our clients know that we only represent the best nurses and midwives out there so when you are represented by us you are always shown in the best light and this gives you a foot in the door right at that first step.

Not the right role for you but know someone who would be amazing? Refer them to us and if we place them, YOU are eligible for a $300 gift voucher of your choice! Make sure they mention your name when they apply.

Title:
Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:
+ Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability
+ Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
+ Coordinate and streamline operational process, procedure and reporting across multiple sites
+ Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency
+ Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance
+ Provide and lead an appropriately skilled workforce to carry out the functions of the SOW
+ Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements
+ Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work
+ Establish procedures, develop, and implement programs for Mission critical and increase efficiencies
+ Act as the central point of contact for COTR or GPOC for facilities related work
+ Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums
+ Responsible for the management of Work Orders to include resource management and interfacing with customer representatives
+ Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes
+ Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager
+ Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies
+ Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state
+ Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.
+ Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements
+ Embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements
+ A degree in Finance, Business, or Accounting from an accredited university
+ Demonstrated experience working on programs utilizing foreign currency
+ Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight
+ Demonstrated ability to meet short timelines
+ Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance
+ A wealth of experience, with a minimum of 10 or more years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel
+ A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs
+ Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels
+ Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000)
+ Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
+ Experience planning and implementing large-scale facility and logistics projects
+ Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events
+ Familiarity with 24/7/365 operational environment
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Description
Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, unique delivery experiences, and great customer service. WW Amazon Business Ops (AB Ops) is building the operations and supply chain solutions that will enable AB's rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.
The AB Operations Analyst will partner with program managers across AU AB Ops on improving last mile performance for AB commercial shipments, analysing delivery experience metrics, investigating complex customer issues and escalations, and lending execution support for bulk or high value orders. You will collaborate with a wide range of stakeholders across the business such as AB Sales, AB Customer Support, AMZL, AMXL and 3P. This role will be tactical in nature, and you'll conduct your own research and analysis, always with an eye on the long-term vision of the business. Skills such as cross-team coordination, data analysis and communicating to senior management are essential. This role provides a great opportunity to strengthen the foundations of Amazon's B2B operations in AU and offers the opportunity to influence business decisions and shape the future.
Key job responsibilities
- Manage high-level customer escalations and feedback, including analysing Voice of Customer (VOC) data and attending weekly business reviews
- Conduct deep-dive data analysis on top-performing locations, 3rd party vendor performance, and business operating hours
- Analyse data and drive improvements that are quantified with metrics
- Support program managers with critical business initiatives and programs
- Communicate updates to program managers and senior management
- Oversee the customer onboarding process for a key service offering
- Govern KPI reporting for portfolio programs, providing visibility to milestones, and performance
Basic Qualifications
- Bachelor's degree or equivalent
- 3+ years of working with computers and Microsoft Office products and applications experience
- 3+ years of data analysis and formula creation in Microsoft Excel experience
- Knowledge of SQL
- Knowledge of VBA and Excel Macro creation and modification
- Experience using data to drive root cause elimination and process improvement
Preferred Qualifications
- Experience with end-to-end project management
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J