3 Operations Lead jobs in Australia

Operations Team Lead, Global Operations, Australia

Sydney, New South Wales Bank of America

Posted 10 days ago

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Operations Team Lead, Global Operations, Australia
Sydney, Australia
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**About the Team:**
Global Banking Operations (GBO) Governance & Control (G&C) Team in Australia is responsible for the management of local regulatory compliance and risk management obligations.
Joining the G&C team, you will actively engage with the broader GBO team to ensure obligations are met and projects strategically managed for delivery within agreed timelines.
This position requires frequent interaction with local Payment Operations, GFCC and Compliance partners and requires the ability to handle multiple workstreams at once.
**Responsibilities:**
+ Perform daily regulatory reporting; actively manage and mitigate regulatory risk.
+ Implement change resulting from regulatory mandates and for offshoring plans.
+ Be accountable for the management of and closure of operational control gaps.
+ Articulate clearly and concisely. Adhere to "identify, escalate, debate" principle.
+ Achieve satisfactory results from internal audits and targeted risk assessments.
+ Be comfortable delivering in a high pressure and evolving working environment.
+ Demonstrate consistency, be reliable and organized, endeavor to meet deadlines.
+ Be a team player with conduct consistent with BofA core values and principles.
**Valuable experience:**
+ 5+ years GB/GM Operations Operational Risk experience, particularly in Payment Ops
+ Some experience in regulatory reporting and processes improvement
+ Ability to effectively partner with and influence other business units.
+ A track record in managing operational and/or regulatory risk
+ An understanding of the Australian regulatory environment
+ Experience with AUSTRAC: IFTI, Section 49 and TTR reporting
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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Process Improvement and Change Practitioner

Brisbane, Queensland The Boeing Company

Posted 16 days ago

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**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Australia's **Process Improvement and Change Practitioner** will provide essential support to the Global Trade Control (GTC) team and Boeing Australia's programs, by helping the business navigate process, workflow, tool and behavioural changes in alignment with trade control requirements eventuating from trade control reform _._ The is a **Brisbane** based role with a **hybrid work model.**
The GTC process improvement and change practitioner will require methodical attention to detail, working with GTC to identify, co-develop and implement business-wide process changes in support of our trade control compliance posture and ensure effective integration of changes in a complex organisational environment.
Spanning the analysis, design and implementation of process improvements, this role contributes to an uplift in Boeing Australia's trade control capabilities by identifying inefficiencies, recommending solutions, and supporting change initiatives that enable compliance and enhance customer satisfaction. The practitioner also plays a key role in change management, ensuring the successful adoption of new processes and practices.
**Key Responsibilities:**
Navigate the Regulatory and Organisational Environment
+ Develop an understanding of, and implement changes to, Boeing Australia's existing trade control processes, tools and workflows used to effect organizational compliance.
+ Work with GTC Manager and Trade Control Specialists to understand emerging requirements, as per legislative updates.
+ Work with cross-functional stakeholders to identify where GTC requirements and processes must be included / updated / considered in their processes, policies and tools.
Change Management Planning
+ Undertake impact analysis and stakeholder assessments.
+ Develop and implement change management plans that embed change and mitigate risk.
+ Undertake training needs assessments as required and develop, or facilitate the development of, training materials.
+ Prepare and coordinate the distribution of communication materials related to change initiatives, including updates and reports.
+ Maintain and update enduring GTC communications material, such as the GTC intranet and other resources.
+ Develop and participate in GTC change management processes to ensure appropriate governance of change.
Process Management and Improvement
+ Co-design processes, tools, workflows, guidance, command media to support the roll out and implementation of legislative and Enterprise changes across Boeing Australia and its programs.
+ Design and lead process and workflow improvements across the GTC team, to improve and create efficiencies.
+ Seek opportunities to integrate GTC processes with other departmental change management processes such as program and system baseline change management.
+ Support the development and implementation of process management strategies to enhance routine tasks and create capacity for ad-hoc projects.
Participate in Continuous Improvement
+ Engage in continuous improvement by aligning to best practices, applying lessons learnt and maturing the change management capability and GTC processes.
+ Support the implementation of feedback mechanisms to enhance GTC processes and future change management activities.
**Basic Qualifications (Required Skills/Experience)**
+ 3+ years' experience in change management
+ Strong organisational skills with ability to deliver and assist in managing multiple tasks and projects simultaneously.
+ Strong process development skills with the ability to create, document, and communicate processes in a clear and structured manner.
+ Excellent interpersonal skills, with a willingness to work collaboratively across teams and ability to create meaningful working relationships across disciplines.
+ Highly proficient communications skills with the ability to translate complex information into compelling communication including presentations, training material, internal news articles and other artefacts as required.
+ Australian citizen with the ability to meet defence security requirements.
**Preferred Qualifications (Desired Skills/Experience)**
+ Bachelor's degree in Business, Project Management, or a related field (or equivalent experience)
+ Ability to contextualise regulatory requirements for application in a complex organisation.
+ Certifications in change management, continuous improvement, project management (e.g., Prosci, Lean, PMP)
+ A keen interest in process management methodologies and tools
**About Us**
Boeing employs more than 3,000 talented people in Australia bringing the best of Boeing and industry together to deliver world-best capabilities and systems. We combine global expertise with local knowledge to support Australia's defence priorities and technological advancement. Join us, and you can build something better for yourself, for our customers and for the world:
+ Lead strategic, high-impact initiatives that shape the future of defence technology.
+ Engage in a culture that values innovation, ethical leadership, and continuous learning.
+ Benefit from flexible working arrangements, competitive remuneration, and comprehensive wellbeing programs.
+ Access global career development opportunities within Boeing's extensive network.
+ Join a diverse and inclusive workplace committed to empowering all employees.
We encourage candidates who meet most of the criteria and possess the foundational experience to apply and contribute to our mission.
**Benefits**
+ Cutting edge projects
+ Flexible working options
+ Competitive remuneration and incentive plan available
+ Discounts for health insurance, travel and accommodation
+ Salary packaging options
+ Health and wellbeing benefits
Applications for this position will be accepted until **Aug. 23, 2025**
**Export Control Details:** Non - US based job
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Security Clearance**
Applicants must be Australian Citizens to meet defence security requirements with the ability to obtain Australia Negative Vetting Level 1 clearance.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Strategy and Operations Principal Lead, App and Emerging Measurement

Sydney, New South Wales Google

Posted 16 days ago

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For Singapore Applicants:
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
For Australia Applicants:
At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
+ Experience in marketing and working with advertisers and agencies.
+ Experience with apps or measurement solutions.
**Preferred qualifications:**
+ Experience with designing and delivering cross-functional end-to-end programs.
+ Ability to make selections in a changing, collaborative and ambiguous environment.
+ Excellent presentation skills, with the ability to communicate issues.
+ Excellent communication skills, with the ability to manage relationships, and navigate conflicts.
+ Excellent executive stakeholder management skills.
+ Excellent problem-solving skills.
The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.
The Go-to-Market Operations (GTM) is a global team that serves as the strategy, operations, and product commercialization partner to Global Business Organization (GBO). The team ensures Google's Ads business delivers growth. The team is responsible for setting go-to-market strategy, shaping priorities and resources to accelerate business growth, and commercializing the Ads products. The team plays an important role in building excellent go-to-market infrastructure from tooling to enhancing Global Business Organization business skills to ensuring execution and operations against business outcomes and priorities.
In this role, you will be responsible for accelerating business growth, enabling product adoption and future-proofing the Asia-Pacific (APAC) business by delivering designing and deploying regional activation program, providing thought leadership on product activation and execution and advocate third-party ecosystems, agencies and industry groups.
**Responsibilities:**
+ Be the expert for the region on app and emerging measurement solutions and programs (e.g., closed loop measurement).
+ Identify, develop and execute go-to-market strategies to accelerate adoption of app and emerging measurement solutions and programs among advertisers and partners for the Asia-Pacific (APAC) region.
+ Work with executive market business specialists and global product leads to drive business outcomes and product adoption goals, with leading cross­-functional projects with multiple stakeholders.
+ Design and operationalize regional activation programs.
+ Collaborate with executive product and business leaders and cross-functional teams towards strategies and features that will help accelerate APAC business and eliminate issues acting as roadblocks to product and feature adoption.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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