47 Order Management jobs in Australia
Order Management Leader, AKA
GE HealthCare
Posted 11 days ago
Job Viewed
Job Description
**Job Description Summary**
The Order Management Leader owns key Order operations processes to drive regional backlog management, Order execution and Equipment delivery in collaboration with ITO, OM, HPM, Sourcing, Logistics, Lean & Commercial teams for HCS equipment. You will play a pivotal role in sales transfer, Inventory Management and revenue recognition compliance for HCS equipment business in AKA region.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Roles and Responsibilities**
+ Leads Order management team in AKA zones to ensure predictable Order Execution Process in collaboration with Sales, Modality, HPM, Service and Finance. This includes:
+ Leading Regional Backlog Management & order Execution to Drive Equipment Delivery and Sales Transfers.
+ Contribute to revenue linearity by date management, timely execution, and risk mitigation for fulfillment in coordination with S&OP and global fulfilment teams.
+ Drive COSD (Customer On-Site Date) Stability and Quality of delivery to Customers.
+ Inventory Management and Obso / reserve management
+ Drive Standard Work and deliver performance on KPI's through Daily Management system (DMS) related to Order Management
+ Act as single Interface to International OM Organization, Modalities, Sales, HPM and Finance for matters related to orders execution and fulfillment.
+ Implementation of global programs related to Order operations in AKA in collaboration with International OM Team.
+ Coordination with Logistics, shipping teams in Mfg & warehouses to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.
+ Coordination with Logistics & sourcing teams to deliver cost productivity
+ Ensure adherence to revenue recognition norms and ensure proper documentation.
+ Drive Lean/Simplification projects to improve process effectiveness and efficiency
Quality Specific Goals:
+ Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
+ Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken.
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines
**Required Qualifications:**
+ Bachelor's degree in operations management, Business Management or other related-field.
+ At least 15 years+ of leadership experience in corporate environment.
+ Leadership skills to lead and influence teams and shape/lead growth vision and business strategy
+ Team oriented - ability to motivate and work well with diverse, cross-functional teams. Excellent oral and written communications skills (English)
+ Strong analytical and process skills
+ Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process
+ Strong communication skills to synthesize complex issues and communicate into simple messages.
+ Demonstrated ability to energize, develop, and build rapport at all levels within an organization
**Preferred Qualifications:**
+ MBA or Business Administration or related field medical equipment industry acumen
+ Deep marketing expertise in market & customer insights and product commercialization
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI ONSITE
#LI HYBRID
**Additional Information**
**Relocation Assistance Provided:** No
The Order Management Leader owns key Order operations processes to drive regional backlog management, Order execution and Equipment delivery in collaboration with ITO, OM, HPM, Sourcing, Logistics, Lean & Commercial teams for HCS equipment. You will play a pivotal role in sales transfer, Inventory Management and revenue recognition compliance for HCS equipment business in AKA region.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Roles and Responsibilities**
+ Leads Order management team in AKA zones to ensure predictable Order Execution Process in collaboration with Sales, Modality, HPM, Service and Finance. This includes:
+ Leading Regional Backlog Management & order Execution to Drive Equipment Delivery and Sales Transfers.
+ Contribute to revenue linearity by date management, timely execution, and risk mitigation for fulfillment in coordination with S&OP and global fulfilment teams.
+ Drive COSD (Customer On-Site Date) Stability and Quality of delivery to Customers.
+ Inventory Management and Obso / reserve management
+ Drive Standard Work and deliver performance on KPI's through Daily Management system (DMS) related to Order Management
+ Act as single Interface to International OM Organization, Modalities, Sales, HPM and Finance for matters related to orders execution and fulfillment.
+ Implementation of global programs related to Order operations in AKA in collaboration with International OM Team.
+ Coordination with Logistics, shipping teams in Mfg & warehouses to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.
+ Coordination with Logistics & sourcing teams to deliver cost productivity
+ Ensure adherence to revenue recognition norms and ensure proper documentation.
+ Drive Lean/Simplification projects to improve process effectiveness and efficiency
Quality Specific Goals:
+ Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
+ Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken.
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines
**Required Qualifications:**
+ Bachelor's degree in operations management, Business Management or other related-field.
+ At least 15 years+ of leadership experience in corporate environment.
+ Leadership skills to lead and influence teams and shape/lead growth vision and business strategy
+ Team oriented - ability to motivate and work well with diverse, cross-functional teams. Excellent oral and written communications skills (English)
+ Strong analytical and process skills
+ Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process
+ Strong communication skills to synthesize complex issues and communicate into simple messages.
+ Demonstrated ability to energize, develop, and build rapport at all levels within an organization
**Preferred Qualifications:**
+ MBA or Business Administration or related field medical equipment industry acumen
+ Deep marketing expertise in market & customer insights and product commercialization
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI ONSITE
#LI HYBRID
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
0
User Support - Buy-side Order Management System (AIM) Support Specialist - Sydney
Sydney, New South Wales
Bloomberg
Posted 2 days ago
Job Viewed
Job Description
User Support - Buy-side Order Management System (AIM) Support Specialist - Sydney
Location
Sydney
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
As part of User Support, Analytics is the first line of defense and the first line of offense. We are the domain experts. We are a group of highly technical individuals who provide high-level support for Bloomberg's sell-side and buy-side clients, working alongside Enterprise Sales and Product to influence client usage patterns, ensure accurate responses to our multi-asset analytics inquiries, gather feedback, mentor and educate new employees and develop them into future specialists with deep product knowledge.
**What's the role?**
The Sydney Analytics teams are aligned to our industry leading Buy-side Order Management Solutions (AIM) that deliver global order, execution and position management tools for front-office professionals as well as middle and back office operations. As part of the team you'll provide exceptional customer support to our clients using our AIM Buy-side OMS products. Here you will continue to build your knowledge on the industry, OMS functionality and Bloomberg terminal.
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of our order management systems and technology solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, becoming a Subject Matter Expert within the team, or progressing into an Enterprise Relationship Support role.
We'll trust you to provide expertise in the 3 core areas below:
Client Service - At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with internal and external stakeholders.
Product and Domain Expertise - You'll know your customers' business, our competitors, and Bloomberg's product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.
Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritizing product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance.
**You'll need to have:**
+ 3+ years experience in a Financial Services or Financial Technology organization
+ Minimum 1 year of experience in supporting or using order management or electronic trading systems
+ Knowledge of buy-side markets and an understanding of the full trade life cycle
+ Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
+ The ambition to take ownership and become a proactive collaborator with strong multi-tasking and prioritization skills
+ Excellent customer service skills
+ Ability to assist with product testing and project management work
+ Demonstrated continuous career growth within an organization
+ Strong presentation and communication skills in English
**We would love to see:**
+ Knowledge of connectivity protocols such as FIX, TNP, XML
+ Interest in technology and coding skills
+ Prior experience in using Bloomberg enterprise solutions, or similar products, and applicable asset class functionality
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to browse this:
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Sydney
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
As part of User Support, Analytics is the first line of defense and the first line of offense. We are the domain experts. We are a group of highly technical individuals who provide high-level support for Bloomberg's sell-side and buy-side clients, working alongside Enterprise Sales and Product to influence client usage patterns, ensure accurate responses to our multi-asset analytics inquiries, gather feedback, mentor and educate new employees and develop them into future specialists with deep product knowledge.
**What's the role?**
The Sydney Analytics teams are aligned to our industry leading Buy-side Order Management Solutions (AIM) that deliver global order, execution and position management tools for front-office professionals as well as middle and back office operations. As part of the team you'll provide exceptional customer support to our clients using our AIM Buy-side OMS products. Here you will continue to build your knowledge on the industry, OMS functionality and Bloomberg terminal.
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of our order management systems and technology solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, becoming a Subject Matter Expert within the team, or progressing into an Enterprise Relationship Support role.
We'll trust you to provide expertise in the 3 core areas below:
Client Service - At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with internal and external stakeholders.
Product and Domain Expertise - You'll know your customers' business, our competitors, and Bloomberg's product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.
Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritizing product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance.
**You'll need to have:**
+ 3+ years experience in a Financial Services or Financial Technology organization
+ Minimum 1 year of experience in supporting or using order management or electronic trading systems
+ Knowledge of buy-side markets and an understanding of the full trade life cycle
+ Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
+ The ambition to take ownership and become a proactive collaborator with strong multi-tasking and prioritization skills
+ Excellent customer service skills
+ Ability to assist with product testing and project management work
+ Demonstrated continuous career growth within an organization
+ Strong presentation and communication skills in English
**We would love to see:**
+ Knowledge of connectivity protocols such as FIX, TNP, XML
+ Interest in technology and coding skills
+ Prior experience in using Bloomberg enterprise solutions, or similar products, and applicable asset class functionality
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to browse this:
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
This advertiser has chosen not to accept applicants from your region.
1
Inventory Management Support
Pinkenba, Queensland
L3Harris
Posted 12 days ago
Job Viewed
Job Description
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
About the role
Located in Pinkenba, the L3Harris Regional Support Centre (RSC) is a multi-faceted logistics support entity that provides the L3Harris Defence Australia programs with integrated logistics support. Within this facility, as a member of the Supply Chain team, this role is responsible for providing logistics support to a multitude of L3s Harris projects, standing offers and services associated with the freight and distribution of L3 Harris communications equipment and ancillaries.
What the role will involve
Required to perform physical and administrative tasks involved in the picking, shipping, receiving, storing and distribution of materials, parts, supplies and equipment. Responsible for efficient and effective communication to internal and external customers using mediums such as email, verbal, group discussion and 1-on-1. Able to work harmoniously in a team environment with appreciation and respect to equity and diversity, roles, positions and appropriate team behaviors which foster collaboration and inclusion.
The primary focus of this role will involve the following:
+ Unpacking and checking goods received against purchase orders or invoices
+ Maintaining records of received goods and rejecting unsatisfactory items where necessary.
+ Manual handling up to 16kg
+ Forklift operation
+ Prepare and maintain records of stock shipped
+ Examines, stocks and distributes materials in inventory
+ Performs equipment CES checks, conducts preliminary investigative stock enquiries and conducts equipment CES breakdowns as required
+ completing/updating records/transactions in electronic inventory management systems
+ Assist in continuous improvement initiatives
+ Other duties as directed by the ISC Warehouse Supervisor
What you'll bring
The role requires the following experience and skills:
+ Current Australian NV1 as a minimum
+ License to perform high risk work: LF Forklift
+ MILIS or SAP experience and profiles
+ Warehouse experience
+ Knowledge of material handling procedures, Quality, Environmental, Health and Safety requirements.
Preferred Additional Skills:
+ Dangerous Goods qualifications (IATA/DGR)
+ Quality driven with an analytical nature
+ Capable of periods of autonomous work without requiring direct supervision
About L3Harris Australia
L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region's unique requirements.
L3Harris Communication Systems is a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space.
A few of our employee benefits are:
+ An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
+ Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
+ Flexible working hours and patterns depending on location
+ Discounted private health insurance
+ Life & Total Permanent Disability Cover
+ Novated Car Leasing
+ Company supported professional development programs
+ Company paid parking
+ Retail Reward programs
+ Half day finish on Fridays
+ 9 day fortnight working pattern
Important to know
Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment.
For more information or a confidential discussion, please contact our Talent Acquisition team at
L3Harris respectfully requests no agency submissions at this time.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
About the role
Located in Pinkenba, the L3Harris Regional Support Centre (RSC) is a multi-faceted logistics support entity that provides the L3Harris Defence Australia programs with integrated logistics support. Within this facility, as a member of the Supply Chain team, this role is responsible for providing logistics support to a multitude of L3s Harris projects, standing offers and services associated with the freight and distribution of L3 Harris communications equipment and ancillaries.
What the role will involve
Required to perform physical and administrative tasks involved in the picking, shipping, receiving, storing and distribution of materials, parts, supplies and equipment. Responsible for efficient and effective communication to internal and external customers using mediums such as email, verbal, group discussion and 1-on-1. Able to work harmoniously in a team environment with appreciation and respect to equity and diversity, roles, positions and appropriate team behaviors which foster collaboration and inclusion.
The primary focus of this role will involve the following:
+ Unpacking and checking goods received against purchase orders or invoices
+ Maintaining records of received goods and rejecting unsatisfactory items where necessary.
+ Manual handling up to 16kg
+ Forklift operation
+ Prepare and maintain records of stock shipped
+ Examines, stocks and distributes materials in inventory
+ Performs equipment CES checks, conducts preliminary investigative stock enquiries and conducts equipment CES breakdowns as required
+ completing/updating records/transactions in electronic inventory management systems
+ Assist in continuous improvement initiatives
+ Other duties as directed by the ISC Warehouse Supervisor
What you'll bring
The role requires the following experience and skills:
+ Current Australian NV1 as a minimum
+ License to perform high risk work: LF Forklift
+ MILIS or SAP experience and profiles
+ Warehouse experience
+ Knowledge of material handling procedures, Quality, Environmental, Health and Safety requirements.
Preferred Additional Skills:
+ Dangerous Goods qualifications (IATA/DGR)
+ Quality driven with an analytical nature
+ Capable of periods of autonomous work without requiring direct supervision
About L3Harris Australia
L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region's unique requirements.
L3Harris Communication Systems is a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space.
A few of our employee benefits are:
+ An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
+ Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
+ Flexible working hours and patterns depending on location
+ Discounted private health insurance
+ Life & Total Permanent Disability Cover
+ Novated Car Leasing
+ Company supported professional development programs
+ Company paid parking
+ Retail Reward programs
+ Half day finish on Fridays
+ 9 day fortnight working pattern
Important to know
Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment.
For more information or a confidential discussion, please contact our Talent Acquisition team at
L3Harris respectfully requests no agency submissions at this time.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
This advertiser has chosen not to accept applicants from your region.
2
Customer Service
Welshpool, Victoria
Wabtec Corporation
Posted 11 days ago
Job Viewed
Job Description
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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customer service associate
Remote
$180 - $300 per hour
Commonwealth Bank of Australia (CBA)
Posted 9 days ago
Job Viewed
Job Description
Job Description – Customer Service Associate
We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.
This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products or services
- Handle customer complaints with patience and professionalism
- Process orders, forms, and requests efficiently
- Follow up to ensure customer satisfaction
- Work closely with other departments to resolve customer concerns
What We Are Looking For:
- Strong communication and listening skills
- A positive attitude and willingness to help others
- Basic computer skills and ability to learn new systems quickly
- Ability to multitask and stay calm under pressure
- Previous experience in customer service is a bonus but not required
Why Join Us:
- Supportive and friendly team
- Training provided for the right candidate
- Opportunity for career growth
- Flexible working options (remote or office-based depending on location)
If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.
Company Details
Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products. With a strong heritage dating back to 1911, CBA is committed to building a brighter future for all Australians. We serve over 15 million customers and operate one of the largest branch and ATM networks in the country. Through innovation and technology, we’re shaping the future of banking by delivering simple, secure, and responsive experiences. At the heart of everything we do are our people. We foster a diverse, inclusive, and high-performing culture where everyone can thrive. Whether you're just starting your career or looking to take the next step, CBA offers unmatched opportunities for growth, learning, and making a meaningful impact.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative
2000 Sydney
$45 - $60 per hour
HSBC Holdings plc
Posted 9 days ago
Job Viewed
Job Description
Customer Service Assistant – Role Description
A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.
As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.
Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.
Requirements
- No previous experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- Willingness to learn and grow in a team environment
This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.
Company Details
HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative
Remote
$3100 - $4700 per month
Kelly Services Australia Pty Ltd
Posted 11 days ago
Job Viewed
Job Description
Job Sector:
Customer Service / Charity & Voluntary
Main Job Description:Join Our Team as a Customer Service Assistant!
Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.
In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.
Key Responsibilities:
- Respond promptly to customer and donor inquiries via phone, email, or chat.
- Provide accurate information about our services and initiatives.
- Handle client feedback with professionalism and empathy.
- Support administrative and coordination tasks as required.
- Work collaboratively with team members to ensure excellent service delivery.
Requirements:
- Strong communication and interpersonal skills.
- Excellent attention to detail and problem-solving abilities.
- Ability to multitask and priorities effectively in a fast-paced environment.
- Basic computer literacy (Microsoft Office, CRM systems).
- Previous experience in customer service, sales, or administration is an advantage.
What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.
If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!
Company Details
Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
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6
Customer Service Representative
3000 Melbourne
$2500 - $3500 per month
Freelancer
Posted 12 days ago
Job Viewed
Job Description
Job Title: Customer Service & Helpdesk Representative
Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.
Key Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
- Provide accurate information regarding products, services, orders, and policies
- Troubleshoot customer issues and provide practical solutions
- Escalate complex issues to the relevant department when necessary
- Maintain detailed and accurate records of customer interactions
- Follow up on customer interactions to ensure satisfaction
- Meet or exceed individual and team performance targets
- Continuously improve service quality by identifying customer needs and suggesting improvements
- Stay updated on product knowledge and system changes through regular training
Key Skills and Qualities:
- Strong communication skills, both verbal and written
- Excellent problem-solving and critical thinking abilities
- Patience and empathy when dealing with customer concerns
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and a team-player mindset
- Willingness to learn and adapt to new technologies
Preferred Experience and Education:
- Previous experience in customer service, helpdesk support, or a related field is preferred
- Basic computer literacy and familiarity with CRM or helpdesk software
- High school diploma or equivalent (a degree is a plus)
- Multilingual skills are an advantage but not required
Why Join Us?
- Be part of a supportive, friendly, and inclusive work environment
- Ongoing training and development opportunities
- Clear path for growth and career advancement
- Competitive salary and performance-based incentives
- Make a real difference in the customer journey
If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!
Company Details
Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms, connecting businesses and individuals with freelancers from around the world. We provide a wide range of services, including web development, graphic design, writing, marketing, and more. Our mission is to make it easy for businesses to find skilled talent while giving freelancers the flexibility to work on projects they are passionate about. With millions of users across the globe, we’re proud to empower a diverse community of professionals to collaborate and achieve success. Join us and become part of a global team working remotely to create innovative solutions and drive business growth.
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7
Customer Service Representative
2914 Amaroo
$26 - $41 per hour
BHP Group
Posted 13 days ago
Job Viewed
Job Description
Job Description
We are seeking a dedicated and customer-focused Customer Service Representative to join our team in a hybrid role. This position is ideal for individuals with strong communication skills and a passion for helping others. You will be the first point of contact for our customers, providing support and ensuring a high-quality customer experience.
Key Responsibilities:
- Handle inbound and outbound customer enquiries via phone, email, and live chat
- Provide accurate information about products, services, and company policies
- Resolve customer issues in a timely and professional manner
- Process orders, returns, and data updates
- Maintain detailed records of customer interactions using internal systems
- Collaborate with other departments to ensure smooth resolution of queries
- Meet performance targets and contribute to a positive team environment
Skills and Experience:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and ability to navigate CRM software
- Ability to multitask and manage time effectively in a fast-paced environment
- Previous customer service or administrative experience is an advantage
- Ability to remain calm under pressure and handle difficult conversations professionally
Education Requirements:
- Year 12 Certificate or equivalent required
- Additional training or certifications in customer service or administration are a plus
Work Environment:
- Hybrid work model with a mix of in-office and remote work
- Supportive team culture with ongoing training and development opportunities
- Flexible work arrangements may be available
Company Details
We are committed to doing the right thing. Learn more about our policies, standards, systems and processes that help us do this. BHP is committed to playing our role in building a better world. We seek to do so responsibly and sustainably while continuing to create value for our shareholders and the broader community.
This advertiser has chosen not to accept applicants from your region.
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