2 Organizational Change jobs in Australia
Senior Director, GenAI and Business Transformation
Melbourne, Victoria
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT Data is seeking a visionary Senior Director of GenAI and Business Transformation to lead the commercialization, positioning, and client adoption of Generative AI (GenAI) services. This leader will be responsible for driving growth by shaping and evangelizing NTT Data's GenAI offerings, collaborating with the GenAI Centre of Excellence (CoE) in APAC, leveraging proprietary IP, and forging strategic relationships with key technology vendors. The Senior Director will work cross-functionally and across multiple portfolios to enable our clients' GenAI transformation journeys-helping them reimagine their businesses, create new value, and gain competitive advantage through GenAI-powered solutions. Board-level engagement, business acumen, and technology leadership are critical for success in this highly visible and market-facing role.
**What You'll Be Doing**
**GenAI Business Leadership**
+ Define and execute the go-to-market strategy for GenAI-powered services and solutions across target industry sectors.
+ Lead the development and packaging of GenAI offerings, ensuring differentiation based on NTT Data capabilities and IP.
+ Drive revenue growth by identifying and pursuing new business opportunities, expanding existing accounts, and shaping client demand for GenAI transformation.
**Client Transformation & Advisory**
+ Act as a trusted advisor to C-level and board-level executives, guiding them through their GenAI transformation journeys.
+ Work with clients to identify high-impact use cases, build business cases, and deliver GenAI-enabled business outcomes.
+ Lead high-stakes client engagements, workshops, and executive briefings to foster buy-in and strategic partnerships.
**Strategic Ecosystem & CoE Collaboration**
+ Partner with the GenAI CoE (APAC) to leverage latest research, accelerators, and delivery excellence in client engagements.
+ Build and maintain strong alliances with key technology vendors, ensuring access to leading-edge GenAI capabilities and co-innovation opportunities.
+ Collaborate across internal portfolios (Data & AI, Application Solutions, Industry Units, etc.) to deliver end-to-end GenAI solutions.
**Market Development & Thought Leadership**
+ Represent NTT Data in industry forums, conferences, and client events as a GenAI transformation thought leader.
+ Shape market perception and influence industry trends through publications, presentations, and strategic client conversations.
+ Continuously monitor the external GenAI landscape to inform offering development and competitive positioning.
**What Would Make You a Great Fit?**
+ Significantly vast demonstrated experience in a pre-sales/sales and/or solutions practice leadership role preferably gained within a global technology services organization.
+ Significantly vast track-record of implementing and leading a successful, global product innovation strategy while also delivering on short-term financial goals and longer-term operational improvements.
+ Significantly vast demonstrated experience managing and leading a team of technical and non-technical individuals.
+ Significantly vast demonstrated budget management experience.
+ Significantly vast demonstrated business development experience.
+ Significantly vast demonstrated experience implementing strategic and tactical initiatives that support the corporate strategy.
**Knowledge and Attributes:**
+ Fluency in technology-related topics with a natural interest in information services and technology.
+ Significantly vast knowledge of the business and products / solutions.
+ Significantly vast profit and loss management capability.
+ Thought leader and innovator with entrepreneurial mindset.
+ Significantly vast analytical mindset to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations.
+ A high degree of personal maturity and confidence.
+ Significantly vast persuasion and influence capabilities.
+ Able to work with and influence senior business executives.
+ Strategic thinking ability coupled with tactical operational management skills.
+ Significantly vast understanding of technologies in the scope of relevant practice(s).
+ Significantly vast understanding of project delivery methods.
+ Significantly vast understanding of marketing communications in promoting solutions.
+ Significantly vast understanding in solution product development.
+ A change agent who publicly identifies needs changes or directions that need adjustment.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in information technology, computer science or information systems or business or a related field.
+ Relevant technology certification(s).
+ SAFe Agile / Project or Program Management certification(s) are desirable.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT Data is seeking a visionary Senior Director of GenAI and Business Transformation to lead the commercialization, positioning, and client adoption of Generative AI (GenAI) services. This leader will be responsible for driving growth by shaping and evangelizing NTT Data's GenAI offerings, collaborating with the GenAI Centre of Excellence (CoE) in APAC, leveraging proprietary IP, and forging strategic relationships with key technology vendors. The Senior Director will work cross-functionally and across multiple portfolios to enable our clients' GenAI transformation journeys-helping them reimagine their businesses, create new value, and gain competitive advantage through GenAI-powered solutions. Board-level engagement, business acumen, and technology leadership are critical for success in this highly visible and market-facing role.
**What You'll Be Doing**
**GenAI Business Leadership**
+ Define and execute the go-to-market strategy for GenAI-powered services and solutions across target industry sectors.
+ Lead the development and packaging of GenAI offerings, ensuring differentiation based on NTT Data capabilities and IP.
+ Drive revenue growth by identifying and pursuing new business opportunities, expanding existing accounts, and shaping client demand for GenAI transformation.
**Client Transformation & Advisory**
+ Act as a trusted advisor to C-level and board-level executives, guiding them through their GenAI transformation journeys.
+ Work with clients to identify high-impact use cases, build business cases, and deliver GenAI-enabled business outcomes.
+ Lead high-stakes client engagements, workshops, and executive briefings to foster buy-in and strategic partnerships.
**Strategic Ecosystem & CoE Collaboration**
+ Partner with the GenAI CoE (APAC) to leverage latest research, accelerators, and delivery excellence in client engagements.
+ Build and maintain strong alliances with key technology vendors, ensuring access to leading-edge GenAI capabilities and co-innovation opportunities.
+ Collaborate across internal portfolios (Data & AI, Application Solutions, Industry Units, etc.) to deliver end-to-end GenAI solutions.
**Market Development & Thought Leadership**
+ Represent NTT Data in industry forums, conferences, and client events as a GenAI transformation thought leader.
+ Shape market perception and influence industry trends through publications, presentations, and strategic client conversations.
+ Continuously monitor the external GenAI landscape to inform offering development and competitive positioning.
**What Would Make You a Great Fit?**
+ Significantly vast demonstrated experience in a pre-sales/sales and/or solutions practice leadership role preferably gained within a global technology services organization.
+ Significantly vast track-record of implementing and leading a successful, global product innovation strategy while also delivering on short-term financial goals and longer-term operational improvements.
+ Significantly vast demonstrated experience managing and leading a team of technical and non-technical individuals.
+ Significantly vast demonstrated budget management experience.
+ Significantly vast demonstrated business development experience.
+ Significantly vast demonstrated experience implementing strategic and tactical initiatives that support the corporate strategy.
**Knowledge and Attributes:**
+ Fluency in technology-related topics with a natural interest in information services and technology.
+ Significantly vast knowledge of the business and products / solutions.
+ Significantly vast profit and loss management capability.
+ Thought leader and innovator with entrepreneurial mindset.
+ Significantly vast analytical mindset to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations.
+ A high degree of personal maturity and confidence.
+ Significantly vast persuasion and influence capabilities.
+ Able to work with and influence senior business executives.
+ Strategic thinking ability coupled with tactical operational management skills.
+ Significantly vast understanding of technologies in the scope of relevant practice(s).
+ Significantly vast understanding of project delivery methods.
+ Significantly vast understanding of marketing communications in promoting solutions.
+ Significantly vast understanding in solution product development.
+ A change agent who publicly identifies needs changes or directions that need adjustment.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in information technology, computer science or information systems or business or a related field.
+ Relevant technology certification(s).
+ SAFe Agile / Project or Program Management certification(s) are desirable.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
0
Senior Program Manager, Change Management, Amazon Flex
Sydney, New South Wales
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are seeking a Senior Program Manager who will be an integral part in driving changes across Amazon's operations and supporting top-down and bottom-up changes across our logistic network. In this role, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.
Key job responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
A day in the life
As a Program Manager on the Flex Change Management team, you will work with initiative owners across Amazon Last Mile teams worldwide, assessing change scope, identifying and engaging key stakeholders, ensuring stakeholders are knowledgeable and prepared up and downstream for launch. You will ensure proper reviews or controls are in place and also provide senior Flex and Last Mile leaders worldwide with early visibility of key initiatives being launched.
Basic Qualifications
- 4+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are seeking a Senior Program Manager who will be an integral part in driving changes across Amazon's operations and supporting top-down and bottom-up changes across our logistic network. In this role, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.
Key job responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
A day in the life
As a Program Manager on the Flex Change Management team, you will work with initiative owners across Amazon Last Mile teams worldwide, assessing change scope, identifying and engaging key stakeholders, ensuring stakeholders are knowledgeable and prepared up and downstream for launch. You will ensure proper reviews or controls are in place and also provide senior Flex and Last Mile leaders worldwide with early visibility of key initiatives being launched.
Basic Qualifications
- 4+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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