152 People Operations jobs in Australia
Operations Analyst, Amazon Business Operations

Posted 16 days ago
Job Viewed
Job Description
Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, unique delivery experiences, and great customer service. WW Amazon Business Ops (AB Ops) is building the operations and supply chain solutions that will enable AB's rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.
The AB Operations Analyst will partner with program managers across AU AB Ops on improving last mile performance for AB commercial shipments, analysing delivery experience metrics, investigating complex customer issues and escalations, and lending execution support for bulk or high value orders. You will collaborate with a wide range of stakeholders across the business such as AB Sales, AB Customer Support, AMZL, AMXL and 3P. This role will be tactical in nature, and you'll conduct your own research and analysis, always with an eye on the long-term vision of the business. Skills such as cross-team coordination, data analysis and communicating to senior management are essential. This role provides a great opportunity to strengthen the foundations of Amazon's B2B operations in AU and offers the opportunity to influence business decisions and shape the future.
Key job responsibilities
- Manage high-level customer escalations and feedback, including analysing Voice of Customer (VOC) data and attending weekly business reviews
- Conduct deep-dive data analysis on top-performing locations, 3rd party vendor performance, and business operating hours
- Analyse data and drive improvements that are quantified with metrics
- Support program managers with critical business initiatives and programs
- Communicate updates to program managers and senior management
- Oversee the customer onboarding process for a key service offering
- Govern KPI reporting for portfolio programs, providing visibility to milestones, and performance
Basic Qualifications
- Bachelor's degree or equivalent
- 3+ years of working with computers and Microsoft Office products and applications experience
- 3+ years of data analysis and formula creation in Microsoft Excel experience
- Knowledge of SQL
- Knowledge of VBA and Excel Macro creation and modification
- Experience using data to drive root cause elimination and process improvement
Preferred Qualifications
- Experience with end-to-end project management
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Human Resources Operations Partner
Posted 9 days ago
Job Viewed
Job Description
Human Resources
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About The Opportunity** :
Caterpillar currently has an opportunity for a Human Resources Operations Partner to join the team at the Melbourne Distribution Centre located in Tullamarine.
Reporting to the Senior Human Resources Manager, this role supports the business by executing HR customer service and higher complexity administrative duties.
**Some of the key responsibilities include;**
+ Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
+ Provides an excellent service experience when executing employee-facing processes.
+ Coordinates Reward and Recognition programs and other engagements activities
+ Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities.
+ Supports the maintenance of a HR Operations knowledge database and the gathering and reporting of HR operational metrics.
**Key skills requirements for this role include;**
+ **Business Process Improvement:** Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
+ **Information Capture:** Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
+ **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.Level Working Knowledge:
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
+ **Employee Relations:** Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.
+ **HR: Policies, Standards and Procedures:** Knowledge of human resource function; ability to uphold the organisation's and industry's standards, procedures and policies regarding human resources management.
+ **Human Resources Consulting:** Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives.
+ **Human Resources Operations:** Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly.
**Qualifications/Experience:**
+ The position typically requires a college or university degree or equivalent experience. Good human relations and effective communications skills are required to develop a cooperative work relationship with others inside and outside of department. The ability to maintain confidentiality is essential.
+ Minimum of 3-5 years' experience working in a similar HR role
**Additional Information**
+ On-site HR role
+ Must have full working rights in Australia
+ Working knowledge of Logistics would be highly desirable
+ Prior HR job-related experience, preferably within a global organisation
+ Exceptional communication skills, time management and attention to detail
**Posting Dates:**
September 24, 2025 - October 12, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Operations Supervisor

Posted 4 days ago
Job Viewed
Job Description
**_Operations Supervisor_**
**_Brisbane_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
Operations Supervisor provides logistical and co-ordination to Customers across a single site or across multiple sites. The Operations Supervisor manages the day-to-day operation of the site, in a way that achieves excellent customer satisfaction, is contractually compliant and that avoids penalties and abatements
+ Service and maintenance of Honeywell and third-party equipment (as per trade expertise)
+ Configuration, Diagnoses Fault, repairs, and Programming of building services (e.g., HVAC, BMS control, CCTV, Type 1A, Access control and Third-Party Systems).
+ Software load and Configuration of Honeywell Systems and other systems as required.
+ Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.
+ Technical consulting, design and implementation of Honeywell Systems leveraging off your Honeywell and Industry product knowledge to the service business and customers (existing and new). This includes pre-sales support to the account team and technical lead on implementation projects
+ Leading the team to deliver contractual outcomes
+ Leadership, planning, and performance management
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible
+ Problem-solving - Take an active role in solving site-based problems and implementing necessary changes. If no resolution is available escalate concerns to Facility Management
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Fault finding and repairs to Electronic equipment Sub-contractor management
+ Development and maintenance of site-specific documentation and quality assurance information
+ Financial reporting for maintenance
+ Ability to understand, interpret and comply with contracts and contractual requirements
+ Able to hold/Maintain Government security clearance if required
+ You must hold a valid and unrestricted driver's licence authorising you to drive the Honeywell Tool of Trade vehicle
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. Honeywell | WORK180 Endorsed Employer ( is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
We're also proud to be recognised as an AWEI Bronze Employer and a Veteran Employment Supporter, further demonstrating our dedication to diversity, equity, and inclusion across all communities.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Operations Supervisor
Posted 9 days ago
Job Viewed
Job Description
We're seeking for an experienced Operations Supervisors/Process Assistant to join the team at our Fulfillment Center in Moorebank.
The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path.
We currently have multiple opportunities across day and night shift.
Key Job Responsibilities:
- Support and work in all departments as required,
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties,
- Providing coverage for Area Managers,
- Providing policy follow-up, attendance tracking (duties do not extend to discipline),
- Tracking and reporting of ATS/labor hours,
- Assisting the floor as an associate resource, training associates and verifying SOP compliance,
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance,
- Participating in Operational Excellence initiatives in some capacity,
- Fully understanding workflow and daily production goals,
- Assisting in keeping work area clean and organised,
- Identifying and addressing safety hazards within the work area,
- Coaching associates to work safely at all times
- Referring all job injuries immediately to area manager.
Basic Qualifications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Previous experience leading teams,
- Availability to work 38 hours+/week, and overtime as required,
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members,
- Experience working with computers and Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications
- Leadership experience directly managing others,
- Experience working within a similar field (manufacturing/distribution/warehousing/large retail),
- Experience with performance metrics and lean process improvement.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Courier

Posted 16 days ago
Job Viewed
Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
Operations Courier

Posted 16 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
**Responsibilities:**
- Carry out delivery and pickup across metropolitan and regional areas.
- Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
- Record and notify management of any faulty packaging or damaged items
- Utilise appropriate equipment to load and unload vehicles.
- Safeguard freight to prevent movement during transit.
- Adhere to punctual completion of runs.
- Obtain recipient signature
- Deliver superior customer service during all interactions.
- Ensure proper handling and security measures for all packages.
- Address delivery challenges, such as damaged items or inaccessible delivery locations.
**Skills and Experience:**
- Minimum of 6 months' experience in a similar role
- Valid driver's license for a two-axle rigid vehicle
- Good driving record
- Proficiency in operating various loading equipment, including forklifts and pallet jacks
- Excellent customer service skills
- Physical stamina
**Key Physical Demands:**
- Individual lifting up to 20kg, with typical weights between 2kg and 10kg
- Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
- May be required to work in cold environment of -4 degrees Celsius for short periods.
- Ability to work in a constant state of alertness and safety.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Courier

Posted 16 days ago
Job Viewed
Job Description
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
Be The First To Know
About the latest People operations Jobs in Australia !
Operations Courier

Posted 16 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Courier

Posted 16 days ago
Job Viewed
Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
Operations Courier

Posted 16 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.