8 PR Manager jobs in Australia

Associate, APAC Corporate Communications

Sydney, New South Wales BlackRock

Posted 2 days ago

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Job Description

**About this role**
**About BlackRock Corporate Communications:**
The global Corporate Communications team at BlackRock leads internal and external strategic communications programs that support commercial outcomes and advance our purpose of helping more and more people experience financial well-being. We work to develop compelling communications programs that enhance our culture, drive growth, strengthen our reputation and build our brand.
**Job Purpose/Background:**
Based in Sydney, the Associate will support and work closely with the APAC Corporate Communications team to develop and implement a range of integrated strategic communications initiatives for BlackRock across the region, with a focus on Australia and New Zealand. The successful candidate will partner closely across the global Corporate Communications, Government Affairs & Public Policy, and different businesses to drive commercial outcomes across platforms including Index & ETF, Active, and Private Markets.
The candidate will demonstrate a passion for proactively driving innovative, integrated corporate affairs and media campaigns that deliver high-impact outcomes, and work closely with communication agencies in Australia and New Zealand. The candidate will also provide support in sustained initiatives including issues management, stakeholder management, narrative and messaging development, and media relations.
The successful individual will report to a Director of the team.
**Key Responsibilities:**
+ Plan and drive innovative media engagement programs that differentiate the firm, our platform, and investment expertise. This includes integrating global, regional, and local messaging to resonate with local markets, primarily in Australia and New Zealand.
+ Help develop core narratives, messaging, and plans to leverage local, regional, and global leadership and reach key stakeholders in a consistent, sustained manner. This includes crafting storylines for media interviews, article placements, and additional opportunities including digital/social/other platforms.
+ Support regionally and globally on issues management, rapid response, and stakeholder engagement. Leverage digital and social platforms accordingly.
+ Maintain strong relationships with media and continuously build new ones (across print/broadcast/online) including business/financial media and trade media.
+ Design and drive integrated media and social media programs to harness global assets for regional deployment/ engagement, as well as keep track of media (traditional, digital, and social) outcomes and respective measurements.
+ Develop strong relationships with key internal stakeholders across different business platforms.
+ Support internal communications, reputation and issues management as required.
+ Coordinate with our PR agencies and other third party vendors in planning and executing media events.
+ Strong ability to create presentations that translate ideas and concepts into high-impact, effective, and engaging visual assets.
**Experience and Qualifications:**
+ Graduate or equivalent degree in communications, business/finance, journalism or marketing.
+ Strong familiarity with the Australia and New Zealand markets with at least 5 years of communications and media relations experience, ideally in the financial sector and/or PR agency.
+ Good understanding of financial services including public and private markets.
+ A mature, independent achiever who is comfortable driving initiatives from inception to conclusion, with strong project management skills and attention to detail.
+ Ability to work effectively in a matrixed reporting environment - adaptable, reliable with a consistent 'can do attitude'.
+ Ability to understand different working style preferences and earn credibility with a range of internal partners across the organization and provide strategic input on internal and external engagement efforts as necessary.
+ Strong ability to navigate a wide range of stakeholders, both internal with different business and global Corporate Communications team and external with media.
+ Excellent verbal and written communication skills and an ability to translate complex concepts, ideas, and business agendas into clear, concise high-impact deliverables, including visual assets.
+ Demonstrated ability leveraging AI wherever possible to enhance our approach and team efficiency.
+ Experience in digital and social media programs, including campaign development, execution, and measurement to bring innovative ideas that integrate traditional, digital, and social media.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
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Corporate Communications and Change Manager

Melbourne, Victoria Treasury Wine Estates

Posted 1 day ago

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Job Description

About us
Treasury Wine Estates (TWE) is one of the world's largest wine companies. At TWE we are led everyday by our purpose, Boldly Cultivating . We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.
At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands, click here ( .
About the role
Reporting to the Head of Corporate Communications, this is a pivotal 12-month parental leave cover role responsible for building TWE's reputation and positively influencing perceptions across key internal and external audiences. You'll lead divisional change and communication strategies, deliver compelling storytelling, and provide trusted counsel to leaders while helping embed the TWE Game Plan and our One TWE Culture. You'll showcase the talented people at our sites in the world's premier winemaking regions that cultivate wine and experiences for some of the industry's best-known brands.
+ Develop and deliver divisional communication and change plans that align to the TWE Game Plan and divisional strategies
+ Partner with Divisional leadership teams, to provide communication counsel and support for internal and external priorities
+ Create and execute integrated communication strategies for key projects, issues, and strategic milestones, targeting office-based and frontline teams and managing external stakeholders
+ Build and maintain strong local community relationships and engage local media (reactive and proactive)
+ Lead and execute storytelling, producing high-quality content for internal and external channels (Viva Engage, LinkedIn, corporate website, media)
+ Deliver training and coaching to divisional stakeholders to enhance communication capability and engagement
About you
You're a natural communicator with a flair for strategic communications and a passion for building engagement. Comfortable operating in fast-paced and complex environments, you're equally skilled at shaping big-picture strategy and rolling up your sleeves to deliver compelling content.
+ Proven experience (5+ years) in corporate communications or similar roles
+ Strong written, verbal, and visual storytelling skills, with expertise in change communication
+ Experience managing media and digital communication channels
+ Skilled at advising senior leaders and influencing across multi-disciplinary teams
+ Highly organised, down-to-earth, detail-oriented, and able to manage multiple priorities with impact
Why you'll love it here:
+ Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
+ We prioritise your growth with access to g lobal career opportunities and structured programs designed to support your health, wellbeing and career development.
+ Enjoy the world's most desirable wines through our generous employee product allowance
+ Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!
We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here ( .
It takes all varietals!
At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age, race, colour, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact , quoting the job title and reference number. 
How to apply
We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.
This advertiser has chosen not to accept applicants from your region.

Corporate Communications and Change Manager

Adelaide, South Australia Treasury Wine Estates

Posted 1 day ago

Job Viewed

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Job Description

About us
Treasury Wine Estates (TWE) is one of the world's largest wine companies. At TWE we are led everyday by our purpose, Boldly Cultivating . We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.
At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands, click here ( .
About the role
Reporting to the Head of Corporate Communications, this is a pivotal 12-month parental leave cover role responsible for building TWE's reputation and positively influencing perceptions across key internal and external audiences. You'll lead divisional change and communication strategies, deliver compelling storytelling, and provide trusted counsel to leaders while helping embed the TWE Game Plan and our One TWE Culture. You'll showcase the talented people at our sites in the world's premier winemaking regions that cultivate wine and experiences for some of the industry's best-known brands.
+ Develop and deliver divisional communication and change plans that align to the TWE Game Plan and divisional strategies
+ Partner with Divisional leadership teams, to provide communication counsel and support for internal and external priorities
+ Create and execute integrated communication strategies for key projects, issues, and strategic milestones, targeting office-based and frontline teams and managing external stakeholders
+ Build and maintain strong local community relationships and engage local media (reactive and proactive)
+ Lead and execute storytelling, producing high-quality content for internal and external channels (Viva Engage, LinkedIn, corporate website, media)
+ Deliver training and coaching to divisional stakeholders to enhance communication capability and engagement
About you
You're a natural communicator with a flair for strategic communications and a passion for building engagement. Comfortable operating in fast-paced and complex environments, you're equally skilled at shaping big-picture strategy and rolling up your sleeves to deliver compelling content.
+ Proven experience (5+ years) in corporate communications or similar roles
+ Strong written, verbal, and visual storytelling skills, with expertise in change communication
+ Experience managing media and digital communication channels
+ Skilled at advising senior leaders and influencing across multi-disciplinary teams
+ Highly organised, down-to-earth, detail-oriented, and able to manage multiple priorities with impact
Why you'll love it here:
+ Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
+ We prioritise your growth with access to g lobal career opportunities and structured programs designed to support your health, wellbeing and career development.
+ Enjoy the world's most desirable wines through our generous employee product allowance
+ Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!
We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here ( .
It takes all varietals!
At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age, race, colour, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact , quoting the job title and reference number. 
How to apply
We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.
This advertiser has chosen not to accept applicants from your region.

Marketing & Communications Manager

Surfers Paradise, Queensland Hilton

Posted 6 days ago

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Job Description

Join Australia's #1 Best Place to work in 2025! Hilton is proud to be announced by 'Great Places to Work' as the Number 1 organisation to work with in Australia. Start your career with Hilton today and apply below!
Join Australia's #1 Best Place to work in 2025! Hilton is proud to be announced by 'Great Places to Work' as the Number 1 organisation to work with in Australia. Start your career with Hilton today and apply below!
Before you get started.Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members!
**Why you'll love working for Hilton!**
+ Access to the world's best Team Member Travel Program with highly discounted rates
+ Discounts of up to 25-50% on products and services in participating Hilton outlets
+ Access to Hilton University training, offering more than 3000 learning programs
+ Extensive range of career development opportunities
+ Complimentary Dry Cleaning, Parking and daily Team Member Meal
**What will you be doing?**
As the Marketing & Communications Manager at Hilton Surfers Paradise you will use your creativity, energy and passion for Hospitality to develop and implement marketing plans andactivities for the hotel and its outlets to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs.
+ Propose and implement tactical campaigns at a local level where appropriate, working with agencies as required, through various channels paid and/or owned
+ Lead strategic public relations initiatives to enhance brand visibility within the local market.
+ Leverage existing community connections and networks to build meaningful partnerships, increase brand awareness, and position the company as a trusted and recognizable presence in the community.
+ Updating marketing content on all social medias, websites and third-party websites (Copy, Images, Promotions) to ensure complete accuracy, effective positioning and optimised for conversion
+ Develop and execute targeted campaigns that align with local interests and events, ensuring consistent and impactful brand representation across all channels.
+ Organise monthly social media calendar, maintain local channels with operational hotel support and monitor and report on activities
+ Managing the advertising, production, promotion, publicity, e-commerce and social media activities that drive long and short-term revenue for the Hotel, the various outlets and conferences.
+ Manage and forecast Sales and Marketing department expenses
**What are we looking for?**
Sounding like the right role for you? Keep reading to see what a Marketing & Communications Manager at Hilton looks like:
+ Previous Marketing/Communications experience in a similar environment
+ Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
+ Excellent organisational and planning skills
+ The drive and ability to work under pressure using your creativity, tenacity and initiative
**Travel the world and grow your career with Hilton**
**Job:** _Sales_
**Title:** _Marketing & Communications Manager_
**Location:** _null_
**Requisition ID:** _HOT0BUJ6_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Communications Manager - ANZ

Sydney, New South Wales Microsoft Corporation

Posted 14 days ago

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Job Description

Microsoft's mission is to empower every person and every organisation on the planet to achieve more.
As part of the Global Communications team, you'll help tell stories that deepen understanding of Microsoft's innovations and the positive impact we have on the world. We are seeking a dynamic and creative communications professional to lead consumer and modern work communications for Microsoft ANZ.
This role is responsible for shaping and executing campaigns that elevate Microsoft's products - including Microsoft 365, Copilot, Surface, Windows, Copilot Studio - across earned and owned channels.
You'll work closely with marketing, sales, product, and global communications teams to develop narratives that resonate with Australian and New Zealand audiences, and build strong relationships with media, influencers, and creators.
This role reports to the Director of Communications, ANZ, and partners with the Asia and global teams to ensure alignment and local relevance.
**Responsibilities**
**Communications Strategy**
- Develop and execute communications strategies that support Microsoft's consumer and modern work portfolio.
- Drive storytelling that highlights innovation, customer impact, and product differentiation.
**Copilot Storytelling at Scale**
- Lead storytelling efforts that position Microsoft Copilot as a transformative tool for consumers and modern work.
- Develop narratives that showcase Copilot's real-world impact, accessibility, and responsible AI principles.
- Partner with our customers who are leading with Microsoft 365 Copilot and Copilot Studio, curating fresh perspectives and media angles.
**Creator Strategy and Influencer Engagement**
- Build and scale creator engagement programs across TikTok, Instagram, YouTube, and emerging platforms.
- Build relationships with creators through regular communication, events and seeding programs.
- Lead activations, product launch events and seeding programs that amplify Microsoft's voice through creator content and partnerships.
**Campaign Development and Execution**
- Collaborate with marketing and product teams to design and deliver integrated campaigns that span across earned and owned channels, including social.
- Ensure messaging is locally relevant and aligned with global priorities.
**Media Relations and Storytelling**
- Cultivate relationships with top-tier business, consumer and lifestyle media.
- Pitch and land stories that drive awareness and engagement.
**Stakeholder and Agency Management**
- Provide strategic counsel to internal stakeholders across product, sales, and marketing.
- Manage agency partners to deliver high-impact campaigns.
**Qualifications**
**Required Qualifications:**
- Bachelor's Degree in Communications, Marketing, or related field.
- At least 8 years of experience in consumer communications, including influencer engagement and campaign management.
- Proven experience working with creators and managing content creator campaigns
**Preferred Qualifications:**
- Deep understanding of the Australian and New Zealand consumer landscape.
- Strong relationships with media, influencers, and creators.
- Experience in tech, lifestyle, or AI-related communications.
- Exceptional written and verbal communication skills.
- Fluent in English.
#commsgroup
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.

Principal Product Manager - Communications Platform (CPaaS)

Sydney, New South Wales Lumen

Posted 2 days ago

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Job Description

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Reports to the Senior Director of Product Management for Communications Platform and collaborates with Engineering and Operations to ensure that growth-driving features and capabilities are prioritized for development and aligned with the cross-platform Lumen digital experience. Owns the key positioning statements, value proposition, and profitable business model for each assigned service. Develops distribution strategy in a collaborative model with Lumen Sales & Marketing. Ensures coordination with the overall Product Management organization.
Responsible for defining the strategy, developing and executing the product roadmap, ensuring financial discipline, and developing detailed market requirements based on Communications Platform (CPaaS) challenges which can be addressed at scale through Lumen's fabric interconnect platform and its deep connectivity into the Publicly Switched Telephone Network (PSTN). Owns the product lifecycle for all assigned offerings in the Communications Platform portfolio, across growth, nurture and harvest phases.
Requires advanced technical/industry knowledge and understanding of the buying personas. Position is both deep in content and broad in scope. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers.
Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Ability to translate service capabilities into digital models, envisioning products as packaged business capabilities to be delivered in an automated "as-a-Service" model. Expert in communicating our product capabilities to both internal and external audiences via written and verbal presentations.
This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading a team of matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3rd party vendors and partners.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Contributes to modernizing our the $1.3B Voice and Voice-over-IP business by leading major product programs which drive revenue growth and customer engagement for assigned product lines in the CPaaS form factor.
+ Leads and manages each assigned Communications Platform product to high performance; sets goals, delegates work, holds owners of actions accountable, makes critical business decisions.
+ Strong understanding for different customer segments, to which distribution strategy must be aligned - to include contracting standards, competitive landscape, market dynamics, points of differentiation, value proposition, and quote-to-cash processes.
+ Understands and actively manages all the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices - act as the general-manager of the assigned Communications Platform (CPaaS) offerings.
+ Has a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering, voice communications and data-center applications.
+ Leads the development of new products and product features by understanding the market, and leading a team to create the right mix of Communications Platform (CPaaS) offers to drive profitable growth.
+ Prepares and delivers executive level presentations that include Communications Platform (CPaaS) performance and portfolio development asks grounded in financial justification and business cases.
**What We Look For in a Candidate**
**Required Qualifications:**
+ Education Level: Bachelor's Degree
+ Equivalent industry experience considered as compensating qualifications
+ Versed in the Communications Platform (CPaaS) space, especially for cross-cloud services that are delivered from within a carrier-grade network.
+ 10+ years in industry relevant role
**Preferred Qualifications:**
+ Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling
+ Proactive and self-motivated - ability to drive projects and assignments.
+ Good written and visual communication skills.
+ Negotiation skills and experience managing third-party vendor negotiations/relationships.
+ Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items.
+ Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.
+ Ability to distill broad concepts and business strategies into structured product management/marketing plans.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$49,084 - 198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
156,539 - 208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
163,993 - 218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
09/16/2025
This advertiser has chosen not to accept applicants from your region.

Principal Product Manager - Communications Platform (CPaaS)

Melbourne, Victoria Lumen

Posted 2 days ago

Job Viewed

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Job Description

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Reports to the Senior Director of Product Management for Communications Platform and collaborates with Engineering and Operations to ensure that growth-driving features and capabilities are prioritized for development and aligned with the cross-platform Lumen digital experience. Owns the key positioning statements, value proposition, and profitable business model for each assigned service. Develops distribution strategy in a collaborative model with Lumen Sales & Marketing. Ensures coordination with the overall Product Management organization.
Responsible for defining the strategy, developing and executing the product roadmap, ensuring financial discipline, and developing detailed market requirements based on Communications Platform (CPaaS) challenges which can be addressed at scale through Lumen's fabric interconnect platform and its deep connectivity into the Publicly Switched Telephone Network (PSTN). Owns the product lifecycle for all assigned offerings in the Communications Platform portfolio, across growth, nurture and harvest phases.
Requires advanced technical/industry knowledge and understanding of the buying personas. Position is both deep in content and broad in scope. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers.
Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Ability to translate service capabilities into digital models, envisioning products as packaged business capabilities to be delivered in an automated "as-a-Service" model. Expert in communicating our product capabilities to both internal and external audiences via written and verbal presentations.
This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading a team of matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3rd party vendors and partners.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Contributes to modernizing our the $1.3B Voice and Voice-over-IP business by leading major product programs which drive revenue growth and customer engagement for assigned product lines in the CPaaS form factor.
+ Leads and manages each assigned Communications Platform product to high performance; sets goals, delegates work, holds owners of actions accountable, makes critical business decisions.
+ Strong understanding for different customer segments, to which distribution strategy must be aligned - to include contracting standards, competitive landscape, market dynamics, points of differentiation, value proposition, and quote-to-cash processes.
+ Understands and actively manages all the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices - act as the general-manager of the assigned Communications Platform (CPaaS) offerings.
+ Has a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering, voice communications and data-center applications.
+ Leads the development of new products and product features by understanding the market, and leading a team to create the right mix of Communications Platform (CPaaS) offers to drive profitable growth.
+ Prepares and delivers executive level presentations that include Communications Platform (CPaaS) performance and portfolio development asks grounded in financial justification and business cases.
**What We Look For in a Candidate**
**Required Qualifications:**
+ Education Level: Bachelor's Degree
+ Equivalent industry experience considered as compensating qualifications
+ Versed in the Communications Platform (CPaaS) space, especially for cross-cloud services that are delivered from within a carrier-grade network.
+ 10+ years in industry relevant role
**Preferred Qualifications:**
+ Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling
+ Proactive and self-motivated - ability to drive projects and assignments.
+ Good written and visual communication skills.
+ Negotiation skills and experience managing third-party vendor negotiations/relationships.
+ Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items.
+ Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.
+ Ability to distill broad concepts and business strategies into structured product management/marketing plans.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$49,084 - 198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
156,539 - 208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
163,993 - 218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
09/16/2025
This advertiser has chosen not to accept applicants from your region.
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Principal Product Manager - Communications Platform (CPaaS)

Lumen

Posted 2 days ago

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Job Description

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Reports to the Senior Director of Product Management for Communications Platform and collaborates with Engineering and Operations to ensure that growth-driving features and capabilities are prioritized for development and aligned with the cross-platform Lumen digital experience. Owns the key positioning statements, value proposition, and profitable business model for each assigned service. Develops distribution strategy in a collaborative model with Lumen Sales & Marketing. Ensures coordination with the overall Product Management organization.
Responsible for defining the strategy, developing and executing the product roadmap, ensuring financial discipline, and developing detailed market requirements based on Communications Platform (CPaaS) challenges which can be addressed at scale through Lumen's fabric interconnect platform and its deep connectivity into the Publicly Switched Telephone Network (PSTN). Owns the product lifecycle for all assigned offerings in the Communications Platform portfolio, across growth, nurture and harvest phases.
Requires advanced technical/industry knowledge and understanding of the buying personas. Position is both deep in content and broad in scope. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers.
Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Ability to translate service capabilities into digital models, envisioning products as packaged business capabilities to be delivered in an automated "as-a-Service" model. Expert in communicating our product capabilities to both internal and external audiences via written and verbal presentations.
This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading a team of matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3rd party vendors and partners.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Contributes to modernizing our the $1.3B Voice and Voice-over-IP business by leading major product programs which drive revenue growth and customer engagement for assigned product lines in the CPaaS form factor.
+ Leads and manages each assigned Communications Platform product to high performance; sets goals, delegates work, holds owners of actions accountable, makes critical business decisions.
+ Strong understanding for different customer segments, to which distribution strategy must be aligned - to include contracting standards, competitive landscape, market dynamics, points of differentiation, value proposition, and quote-to-cash processes.
+ Understands and actively manages all the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices - act as the general-manager of the assigned Communications Platform (CPaaS) offerings.
+ Has a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering, voice communications and data-center applications.
+ Leads the development of new products and product features by understanding the market, and leading a team to create the right mix of Communications Platform (CPaaS) offers to drive profitable growth.
+ Prepares and delivers executive level presentations that include Communications Platform (CPaaS) performance and portfolio development asks grounded in financial justification and business cases.
**What We Look For in a Candidate**
**Required Qualifications:**
+ Education Level: Bachelor's Degree
+ Equivalent industry experience considered as compensating qualifications
+ Versed in the Communications Platform (CPaaS) space, especially for cross-cloud services that are delivered from within a carrier-grade network.
+ 10+ years in industry relevant role
**Preferred Qualifications:**
+ Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling
+ Proactive and self-motivated - ability to drive projects and assignments.
+ Good written and visual communication skills.
+ Negotiation skills and experience managing third-party vendor negotiations/relationships.
+ Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items.
+ Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.
+ Ability to distill broad concepts and business strategies into structured product management/marketing plans.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$49,084 - 198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
156,539 - 208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
163,993 - 218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
09/16/2025
This advertiser has chosen not to accept applicants from your region.
 

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