126 Principal jobs in Australia
Principal engineer
Brisbane, Queensland
BHP LIMITED
Posted 9 days ago
Job Viewed
Job Description
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About The Role
We are seeking a highly skilled and experienced Principal AI Engineer to join our BHP GenAI Agents Hub team. In this role, you will be responsible for the development, maintenance, and enhancement of our core GenAI Agents Hub platform, which is at the forefront of agentic orchestration technologies at BHP.
Reporting to the Product Owner of the BHP GenAI Agents Hub, you will work closely with cross-functional teams to design, implement, and deploy cutting-edge GenAI solutions that leverage state-of-the-art techniques such as RAG, Knowledge Graphs, and agentic orchestration frameworks like LangGraph and Strands.
Key Responsibilities
- Lead the technical strategy and implementation of GenAI agents and solutions using agentic orchestration frameworks like LangGraph and Strands
- Design and build knowledge graphs and RAG models to enhance the capabilities of our GenAI agents
- Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications
- Develop and maintain the core GenAI Agents Hub platform, ensuring scalability, performance, reliability, and reusability.
- Conduct research and stay up-to-date with the latest advancements in AI, machine learning, GenAI and natural language processing
- Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing
- Contribute to the development of best practices, coding standards, and architectural guidelines for AI systems
About You
- Bachelor's or Master's degree in Computer Science, PhD, Data science, Artificial Intelligence, or a related field
- Experience: Minimum of 2 years of hands-on experience in building and deploying GenAI solutions, with a strong focus on agentic orchestration frameworks, knowledge graphs, and retrieval-augmented generation (RAG)
- Proficient in Python programming language,
- Expertise in machine learning frameworks like TensorFlow, PyTorch, or Hugging Face
- Experience with natural language processing (NLP) techniques and libraries
- Familiarity with knowledge representation and reasoning techniques
- Proficient in data engineering and data processing pipelines
- Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)
- Familiarity with reinforcement learning and multi-agent systems
- Excellent problem-solving and analytical skills
- Strong communication and collaboration abilities
- Ability to work in a fast-paced, agile environment
- Passion for continuous learning and staying up-to-date with emerging technologies
- Experience with graph databases and graph query languages (e.g., Neo4j, Gremlin)
- Knowledge of information retrieval and question-answering systems
- Experience with open-source AI projects and contributions to the AI community
- Strong research background and publications in top-tier AI conferences or journals
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at
This advertiser has chosen not to accept applicants from your region.
0
Principal engineer
Melbourne, Victoria
BHP LIMITED
Posted 9 days ago
Job Viewed
Job Description
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About The Role
We are seeking a highly skilled and experienced Principal AI Engineer to join our BHP GenAI Agents Hub team. In this role, you will be responsible for the development, maintenance, and enhancement of our core GenAI Agents Hub platform, which is at the forefront of agentic orchestration technologies at BHP.
Reporting to the Product Owner of the BHP GenAI Agents Hub, you will work closely with cross-functional teams to design, implement, and deploy cutting-edge GenAI solutions that leverage state-of-the-art techniques such as RAG, Knowledge Graphs, and agentic orchestration frameworks like LangGraph and Strands.
Key Responsibilities
- Lead the technical strategy and implementation of GenAI agents and solutions using agentic orchestration frameworks like LangGraph and Strands
- Design and build knowledge graphs and RAG models to enhance the capabilities of our GenAI agents
- Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications
- Develop and maintain the core GenAI Agents Hub platform, ensuring scalability, performance, reliability, and reusability.
- Conduct research and stay up-to-date with the latest advancements in AI, machine learning, GenAI and natural language processing
- Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing
- Contribute to the development of best practices, coding standards, and architectural guidelines for AI systems
About You
- Bachelor's or Master's degree in Computer Science, PhD, Data science, Artificial Intelligence, or a related field
- Experience: Minimum of 2 years of hands-on experience in building and deploying GenAI solutions, with a strong focus on agentic orchestration frameworks, knowledge graphs, and retrieval-augmented generation (RAG)
- Proficient in Python programming language,
- Expertise in machine learning frameworks like TensorFlow, PyTorch, or Hugging Face
- Experience with natural language processing (NLP) techniques and libraries
- Familiarity with knowledge representation and reasoning techniques
- Proficient in data engineering and data processing pipelines
- Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)
- Familiarity with reinforcement learning and multi-agent systems
- Excellent problem-solving and analytical skills
- Strong communication and collaboration abilities
- Ability to work in a fast-paced, agile environment
- Passion for continuous learning and staying up-to-date with emerging technologies
- Experience with graph databases and graph query languages (e.g., Neo4j, Gremlin)
- Knowledge of information retrieval and question-answering systems
- Experience with open-source AI projects and contributions to the AI community
- Strong research background and publications in top-tier AI conferences or journals
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at
This advertiser has chosen not to accept applicants from your region.
1
Principal engineer
Adelaide, South Australia
BHP LIMITED
Posted 9 days ago
Job Viewed
Job Description
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About The Role
We are seeking a highly skilled and experienced Principal AI Engineer to join our BHP GenAI Agents Hub team. In this role, you will be responsible for the development, maintenance, and enhancement of our core GenAI Agents Hub platform, which is at the forefront of agentic orchestration technologies at BHP.
Reporting to the Product Owner of the BHP GenAI Agents Hub, you will work closely with cross-functional teams to design, implement, and deploy cutting-edge GenAI solutions that leverage state-of-the-art techniques such as RAG, Knowledge Graphs, and agentic orchestration frameworks like LangGraph and Strands.
Key Responsibilities
- Lead the technical strategy and implementation of GenAI agents and solutions using agentic orchestration frameworks like LangGraph and Strands
- Design and build knowledge graphs and RAG models to enhance the capabilities of our GenAI agents
- Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications
- Develop and maintain the core GenAI Agents Hub platform, ensuring scalability, performance, reliability, and reusability.
- Conduct research and stay up-to-date with the latest advancements in AI, machine learning, GenAI and natural language processing
- Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing
- Contribute to the development of best practices, coding standards, and architectural guidelines for AI systems
About You
- Bachelor's or Master's degree in Computer Science, PhD, Data science, Artificial Intelligence, or a related field
- Experience: Minimum of 2 years of hands-on experience in building and deploying GenAI solutions, with a strong focus on agentic orchestration frameworks, knowledge graphs, and retrieval-augmented generation (RAG)
- Proficient in Python programming language,
- Expertise in machine learning frameworks like TensorFlow, PyTorch, or Hugging Face
- Experience with natural language processing (NLP) techniques and libraries
- Familiarity with knowledge representation and reasoning techniques
- Proficient in data engineering and data processing pipelines
- Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)
- Familiarity with reinforcement learning and multi-agent systems
- Excellent problem-solving and analytical skills
- Strong communication and collaboration abilities
- Ability to work in a fast-paced, agile environment
- Passion for continuous learning and staying up-to-date with emerging technologies
- Experience with graph databases and graph query languages (e.g., Neo4j, Gremlin)
- Knowledge of information retrieval and question-answering systems
- Experience with open-source AI projects and contributions to the AI community
- Strong research background and publications in top-tier AI conferences or journals
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at
This advertiser has chosen not to accept applicants from your region.
2
Principal engineer
Perth, Western Australia
BHP LIMITED
Posted 10 days ago
Job Viewed
Job Description
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About The Role
We are seeking a highly skilled and experienced Principal AI Engineer to join our BHP GenAI Agents Hub team. In this role, you will be responsible for the development, maintenance, and enhancement of our core GenAI Agents Hub platform, which is at the forefront of agentic orchestration technologies at BHP.
Reporting to the Product Owner of the BHP GenAI Agents Hub, you will work closely with cross-functional teams to design, implement, and deploy cutting-edge GenAI solutions that leverage state-of-the-art techniques such as RAG, Knowledge Graphs, and agentic orchestration frameworks like LangGraph and Strands.
Key Responsibilities
- Lead the technical strategy and implementation of GenAI agents and solutions using agentic orchestration frameworks like LangGraph and Strands
- Design and build knowledge graphs and RAG models to enhance the capabilities of our GenAI agents
- Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications
- Develop and maintain the core GenAI Agents Hub platform, ensuring scalability, performance, reliability, and reusability.
- Conduct research and stay up-to-date with the latest advancements in AI, machine learning, GenAI and natural language processing
- Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing
- Contribute to the development of best practices, coding standards, and architectural guidelines for AI systems
About You
- Bachelor's or Master's degree in Computer Science, PhD, Data science, Artificial Intelligence, or a related field
- Experience: Minimum of 2 years of hands-on experience in building and deploying GenAI solutions, with a strong focus on agentic orchestration frameworks, knowledge graphs, and retrieval-augmented generation (RAG)
- Proficient in Python programming language,
- Expertise in machine learning frameworks like TensorFlow, PyTorch, or Hugging Face
- Experience with natural language processing (NLP) techniques and libraries
- Familiarity with knowledge representation and reasoning techniques
- Proficient in data engineering and data processing pipelines
- Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)
- Familiarity with reinforcement learning and multi-agent systems
- Excellent problem-solving and analytical skills
- Strong communication and collaboration abilities
- Ability to work in a fast-paced, agile environment
- Passion for continuous learning and staying up-to-date with emerging technologies
- Experience with graph databases and graph query languages (e.g., Neo4j, Gremlin)
- Knowledge of information retrieval and question-answering systems
- Experience with open-source AI projects and contributions to the AI community
- Strong research background and publications in top-tier AI conferences or journals
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at
This advertiser has chosen not to accept applicants from your region.
3
Principal engineer
Sydney, New South Wales
The Recruitment Company Pty Ltd
Posted 12 days ago
Job Viewed
Job Description
This is a Principal Engineer role where you won’t just “support” data science teams or productionise someone else’s model.
You’ll lead the design, architecture, and delivery of AI systems that actually make it into the hands of users. From strategy to shipped product, this is your chance to shape how AI is done at scale inside a highly respected organisation.
This is a hands-on leadership role for someone with 8-10+ years of software engineering experience and 4+ years building and deploying AI/ML solutions in production.
You’ll own the architecture and engineering strategy across major AI initiatives — from GenAI and LLM integration to building scalable platforms using MLOps best practices.
You know how to take a model from Jupyter notebook to fully monitored, fault-tolerant production system. You’re comfortable working with AWS, CI/CD pipelines, and mentoring teams on engineering excellence, clean code, and automation.
You’ll be the go-to expert on everything from model governance and bias mitigation to infrastructure and deployment patterns. Big scope, real impact.
Sound like you? Hit apply or email and we’ll take it from there.
This advertiser has chosen not to accept applicants from your region.
4
Deputy Principal
4702 Banana, Queensland
SchoolHouse
Posted 281 days ago
Job Viewed
Job Description
Deputy Principal | Central Queensland
Situated in a rural area in Central Queensland, this independent Years 7 - 10 college seeks teachers with a passion for working with disengaged youth. The school offers a supportive, holistic learning environment for young people who have found mainstream schooling unsuitable. The school is committed to providing a second start in the journey of learning. Applicants are required to be supportive of the Christian ethos. About the Role: Deputy Principal position 50% teaching load Commencing Term 1 2025Full-time, ongoing positionRemuneration set at approximately $130, 000 p.a. plus superannuation Applicants with experience in supporting disengaged young people encouraged to applyRecently established special assistance school dedicated to supporting students in Years 7 through 10 with diverse learning needs (21 students enrolled currently) The school teaches the Australian curriculum, however, the goal of the school is to provide the students with a strong foundation in literacy, numeracy, and employable skills so they can enter the workforce or a vocational pathway.Located in the hub of the Central Highlands in Central Queensland, a 90 minute flight from BrisbaneApplicants are required to be supportive of the Christian ethosJob Reference – #5261Employment Benefits
Support with relocation and temporary accommodation Remuneration package includes annual pay increases and increased superannuation entitlementsSalary sacrificing benefits, including novated leasingOn-site short and long daycare services and a kindy serviceEmployment Requirements
Queensland College of Teachers Registration (or eligibility to gain)Working Rights for Australia (or eligible to gain) including Skilled Migrant VisaProven experience in educational leadership, with a strong background in working with students with special needs and or disengaged students. Demonstrated expertise in developing and leading programs to enhance literacy and numeracy skills, and implement the Australian Curriculum. Commitment to Christian values and experience integrating faith into educational practice. Excellent interpersonal, communication, and organizational skills. Ability to inspire and lead a diverse team, with experience in establishing and managing programs in a new school environment.Contact or call on 07 3130 0846 for a confidential discussion. Alternatively, click APPLY .
SchoolHouse is a complimentary service for teachers and school support staff. We work with schools across all sectors, states and territories to support their staffing needs. Registration with SchoolHouse will provide exclusive access and alerts about suitable opportunities with our partner schools.
Visit to view all available positions.
This advertiser has chosen not to accept applicants from your region.
5
Principal Solicitor
6743 Cambridge Gulf, Western Australia
talenting.
Posted 506 days ago
Job Viewed
Job Description
Principal Solicitor – Kununurra, WA
Kimberley Community Legal Services
We are looking for an experienced Principal Solicitor to join our multidisciplinary team in Kununurra, working closely with our Chief Executive Officer in managing our East Kimberley operations. This role is essential to our success, and has the responsibility for leading our local legal team, and providing management support to the wider staff present in the local office.
We are offering a full-time, permanent role with the following attractive benefits:
· A welcoming culture where your achievements are celebrated
· Competitive salary plus 11% super
· Relocation assistance
· Generous leave entitlements, above award, at 5 weeks annual leave per year plus paid Christmas closure leave
· One day off in lieu per month
· Professional training and growth opportunities
· Cultural competence development opportunities
· Salary packaging (salary sacrificing) – you may be eligible for up to $15,900 gross salary use which can decrease your taxable income and increase take-home pay, with possible FBT exemptions (please see here for more information:
· Flexible working options considered.
Who are Kimberley Community Legal Services?
We are an independent, not-for-profit community legal service, one of Australia's leading and largest remote civil law practices that predominantly supports aboriginal communities. A multidisciplinary service, offering legal, social work, and financial counselling, we provide a free service to vulnerable community members experiencing disadvantage. We have offices in Kununurra and Broome, with regular outreach to urban and remote towns and communities in the beautiful Kimberley region.
We are looking for an experienced Principal Solicitor to join our multidisciplinary team in Kununurra, working closely with our Chief Executive Officer in managing our East Kimberley operations. This role is essential to our success, and has the responsibility for leading our local legal team, and providing management support to the wider staff present in the local office.No two days will look the same in this role, but a typical day might entail:
Coordinating the provision of legal information, advice, assistance, casework, and representation to clients across the Kimberley region.Managing East Kimberley legal staff, including performance reviews, professional development planning and delivery, and providing management support to the wider team.Providing supervision and review of all casework.Coordinating the involvement of our solicitors in community legal education, providing training and support to staff in the provision of legal information.Participating in community networks and build/maintaining relationships with referring agencies, key organisations, community leaders, and local people relevant to legal issues.Developing and delivering outreach programs and services within a community development framework, including liaison and relationship building with financial services and social work teams. Identifying and developing opportunities for improving the quality, effectiveness and efficiency of legal services and community legal education, as well as, developing a service delivery plan.Working collaboratively as a member of the leadership team. Undertaking professional development activities to maintain and enhance your knowledge and skills.We are searching for someone who can meet most of the following:
Eligibility to hold an unrestricted practising certificate in Western Australia and extensive post admission experience.Well-developed casework and advocacy experience in generalist areas of law (family and civil law experience highly regarded).Proven ability to coordinate legal services and programs.Demonstrated experience in the supervision of other solicitors and in managing and developing staff performance.Highly developed written and interpersonal communication skills and ability to apply these skills with a diverse range of people, groups, and organisations.Understanding and commitment to principles of social justice and to working effectively with Indigenous people.Experience in advising and representing people from culturally and linguistically diverse backgrounds and in developing and delivering community education programs.Personal resilience, adaptability and ability to meet the challenges of remote service delivery.Current driver’s license valid for use in WA.Further DESIRABLE criteria
Experience in a community legal practice setting and/or community-based organisation and/or in remote and rural Australia highly regarded. Completed or open to undertaking a Legal Practice Management Course relevant to either the Private or NFP sector.Experience in Legal Practice ManagementSuccessful applicants will need to provide references, a recent WA Police Clearance, current Working with Children’s Check, and their working rights in Australia.
How to apply
Submitting your application is easy. All you need to do is submit your resume and cover letter addressing why you would be a great fit for the role. Don’t be afraid to really showcase your talent and/or potential. We ask that you please upload your application documents as a PDF.
Time to apply! We will review applications on a rolling basis, so don’t delay.
KCLS values a diverse workforce with different life experiences, skills, and backgrounds including people with disability, Aboriginal and Torres Strait Islander people, LGBTQIA+, and people from all cultural and linguistic backgrounds. Don't hesitate to reach out if you need a hand with your application.
Have any questions? Contact Sophie Robinson on 08 6219 7106, or via email
This advertiser has chosen not to accept applicants from your region.
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6
Senior / Principal / Sr Principal Applied Scientist
Oracle
Posted 9 days ago
Job Viewed
Job Description
**Job Description**
At Oracle Health and AI (OHAI), we're not just building the future of healthcare applications - we're redefining it. Our diverse team of visionaries and innovators is at the forefront of cutting-edge AI technology, particularly Generative AI, where creativity meets precision. As pioneers in this space, we've consistently delivered industry-leading AI solutions, notably for the Oracle Clinical Digital Assistant, solidifying our reputation as trusted leaders in the field.
Now, as we expand rapidly, we're channeling our expertise into transformative Generative AI solutions that promise to revolutionize healthcare for millions. Operating within a dynamic, agile environment, we enjoy strong backing from senior leadership and have a clear, impactful mission. Our close partnership with Oracle Cerner enables us to directly influence patient care on a massive scale, driving real change.
As our Senior / Principal Applied Scientist, you'll be at the heart of this transformation, shaping the future of AI at OHAI. Your expertise in Large Language Models (LLMs) and Generative AI will be crucial in bringing our visionary solutions to life, delivering groundbreaking healthcare applications that will set new standards across the industry.
Career Level - IC4
**Responsibilities**
**Responsibilities:**
+ Lead the architectural design of AI solutions, ensuring scalability, reliability, and performance across complex projects.
+ Oversee and guide projects from inception to delivery, managing all aspects of the project lifecycle to ensure successful outcomes.
+ Make strategic decisions that shape the direction of AI projects, contributing to key decisions that are visible to and impact executives.
+ Work alongside fellow technical leaders to ensure the seamless and timely delivery of sophisticated models, while ensuring their successful integration into our cutting-edge services.
+ Coordinate with diverse, multinational teams to drive the projects from initial research and proof of concept to full-scale production, ensuring global impact.
+ Leverage the latest breakthroughs in generative AI, machine learning, and deep learning to create innovative healthcare services and applications that set new industry standards.
+ Design and review AI solutions with a focus on excellence, employing best practices for data management, model development, and evaluation to ensure the highest quality outcomes.
+ Lead and mentor a talented team of both junior and senior applied scientists, fostering growth and nurturing the next generation of AI leaders.
+ Develop production-level code while advocating for the best coding and engineering practices, ensuring robust and scalable AI solutions.
+ Actively participate in project planning, review, and retrospective sessions, driving continuous improvement and strategic alignment.
+ Identify potential risks at the critical intersection of business and engineering, and take proactive measures to ensure our plans and executions stay on track.
**Qualifications and Experience:**
+ Demonstrated experience in designing and deploying scalable AI models for production, with a track record of success in real-world applications.
+ Proven experience in leading AI projects from conception to deployment, with a strong track record of delivering innovative solutions that meet business objectives.
+ Demonstrated ability to manage cross-functional teams, including data scientists, engineers, and stakeholders, to ensure the successful execution of AI initiatives.
+ Expertise in translating complex technical concepts into actionable strategies, ensuring alignment with organizational goals and timelines.
+ Exceptional problem-solving skills with the ability to navigate challenges and adapt strategies in fast-paced, evolving environments.
+ Deep technical knowledge of Machine Learning and Deep Learning architectures, such as Transformers, training methodologies, and optimization techniques.
+ Hands-on experience with the latest advancements in Large Language Models (LLM) and generative AI, including parameter-efficient fine-tuning, instruction fine-tuning, advanced prompt engineering, and Agent technology.
+ Practical experience with emerging LLM frameworks and plugins such as LangChain, LlamaIndex, VectorStores, Retrievers, LLM Cache, LLMOps (MLFlow), LMQL, and Guidance, showcasing your ability to stay at the forefront of AI technology.
+ A strong commitment to staying current with the latest advancements in the field, applying cutting-edge academic research to solve complex business challenges, and successfully bringing innovative solutions into production.
+ A robust publication record, including lead authorship in top-tier journals or conferences, demonstrating thought leadership and a deep understanding of AI research.
+ Proven experience in leading and mentoring both senior scientists and early-career researchers, fostering a collaborative and innovative team environment.
**Preferred Qualifications:**
+ Knowledge of the healthcare domain and experience in delivering AI models specifically for healthcare applications is highly desirable.
+ Familiarity with the latest advancements in computer vision and multimodal modelling is a valuable plus.
**Education:**
+ A PhD in Computer Science, Mathematics, Statistics, Physics, Linguistics, or a related field, with a dissertation or final project focused on Machine Learning and Deep Learning, and 3+ years of relevant experience is preferred but not mandatory; OR
+ A Master's or Bachelor's degree in a related field with 5+ years of relevant experience is also considered.
Oracle is committed to incorporating generative AI into our applications and workflows for business users. This role presents a unique opportunity to work on pioneering AI technologies and contribute to Oracle's Generative AI strategy. At Oracle, we value diversity and encourage continuous learning for career growth. Come join our team to make a significant difference!
_#LI-DNI_
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
At Oracle Health and AI (OHAI), we're not just building the future of healthcare applications - we're redefining it. Our diverse team of visionaries and innovators is at the forefront of cutting-edge AI technology, particularly Generative AI, where creativity meets precision. As pioneers in this space, we've consistently delivered industry-leading AI solutions, notably for the Oracle Clinical Digital Assistant, solidifying our reputation as trusted leaders in the field.
Now, as we expand rapidly, we're channeling our expertise into transformative Generative AI solutions that promise to revolutionize healthcare for millions. Operating within a dynamic, agile environment, we enjoy strong backing from senior leadership and have a clear, impactful mission. Our close partnership with Oracle Cerner enables us to directly influence patient care on a massive scale, driving real change.
As our Senior / Principal Applied Scientist, you'll be at the heart of this transformation, shaping the future of AI at OHAI. Your expertise in Large Language Models (LLMs) and Generative AI will be crucial in bringing our visionary solutions to life, delivering groundbreaking healthcare applications that will set new standards across the industry.
Career Level - IC4
**Responsibilities**
**Responsibilities:**
+ Lead the architectural design of AI solutions, ensuring scalability, reliability, and performance across complex projects.
+ Oversee and guide projects from inception to delivery, managing all aspects of the project lifecycle to ensure successful outcomes.
+ Make strategic decisions that shape the direction of AI projects, contributing to key decisions that are visible to and impact executives.
+ Work alongside fellow technical leaders to ensure the seamless and timely delivery of sophisticated models, while ensuring their successful integration into our cutting-edge services.
+ Coordinate with diverse, multinational teams to drive the projects from initial research and proof of concept to full-scale production, ensuring global impact.
+ Leverage the latest breakthroughs in generative AI, machine learning, and deep learning to create innovative healthcare services and applications that set new industry standards.
+ Design and review AI solutions with a focus on excellence, employing best practices for data management, model development, and evaluation to ensure the highest quality outcomes.
+ Lead and mentor a talented team of both junior and senior applied scientists, fostering growth and nurturing the next generation of AI leaders.
+ Develop production-level code while advocating for the best coding and engineering practices, ensuring robust and scalable AI solutions.
+ Actively participate in project planning, review, and retrospective sessions, driving continuous improvement and strategic alignment.
+ Identify potential risks at the critical intersection of business and engineering, and take proactive measures to ensure our plans and executions stay on track.
**Qualifications and Experience:**
+ Demonstrated experience in designing and deploying scalable AI models for production, with a track record of success in real-world applications.
+ Proven experience in leading AI projects from conception to deployment, with a strong track record of delivering innovative solutions that meet business objectives.
+ Demonstrated ability to manage cross-functional teams, including data scientists, engineers, and stakeholders, to ensure the successful execution of AI initiatives.
+ Expertise in translating complex technical concepts into actionable strategies, ensuring alignment with organizational goals and timelines.
+ Exceptional problem-solving skills with the ability to navigate challenges and adapt strategies in fast-paced, evolving environments.
+ Deep technical knowledge of Machine Learning and Deep Learning architectures, such as Transformers, training methodologies, and optimization techniques.
+ Hands-on experience with the latest advancements in Large Language Models (LLM) and generative AI, including parameter-efficient fine-tuning, instruction fine-tuning, advanced prompt engineering, and Agent technology.
+ Practical experience with emerging LLM frameworks and plugins such as LangChain, LlamaIndex, VectorStores, Retrievers, LLM Cache, LLMOps (MLFlow), LMQL, and Guidance, showcasing your ability to stay at the forefront of AI technology.
+ A strong commitment to staying current with the latest advancements in the field, applying cutting-edge academic research to solve complex business challenges, and successfully bringing innovative solutions into production.
+ A robust publication record, including lead authorship in top-tier journals or conferences, demonstrating thought leadership and a deep understanding of AI research.
+ Proven experience in leading and mentoring both senior scientists and early-career researchers, fostering a collaborative and innovative team environment.
**Preferred Qualifications:**
+ Knowledge of the healthcare domain and experience in delivering AI models specifically for healthcare applications is highly desirable.
+ Familiarity with the latest advancements in computer vision and multimodal modelling is a valuable plus.
**Education:**
+ A PhD in Computer Science, Mathematics, Statistics, Physics, Linguistics, or a related field, with a dissertation or final project focused on Machine Learning and Deep Learning, and 3+ years of relevant experience is preferred but not mandatory; OR
+ A Master's or Bachelor's degree in a related field with 5+ years of relevant experience is also considered.
Oracle is committed to incorporating generative AI into our applications and workflows for business users. This role presents a unique opportunity to work on pioneering AI technologies and contribute to Oracle's Generative AI strategy. At Oracle, we value diversity and encourage continuous learning for career growth. Come join our team to make a significant difference!
_#LI-DNI_
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
7
Principal Engagement Manager
Sydney, New South Wales
ServiceNow, Inc.
Posted 2 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The **Principal Engagement Manager** acts as an authority on ServiceNow Expert Services project methodology and best practices, demonstrating the ability to tailor the approach to meet need of the client while preserving a structured process, all with the goal of accelerating adoption and driving customer business outcomes. The Engagement Manager will work with ServiceNow Sales, Solution Consulting, Partners, ServiceNow Services Sellers and others to qualify, manage and close expert services opportunities. The Engagement Manager will work on the largest digital transformation opportunities with our most strategic customers.
**What you get to do in this role**
+ Support pre-sales activities like conducting sales presentations, leading scoping discussions/workshops with a focus on methodology and approach, estimating consulting engagement efforts in partnership with Services Account Executives (SAE), Solution Sales Executives/Consultants, Sales Account Executives, Solution Architects, and Partner Sales Organizations.
+ Build credibility/trust with core Customer account teams to ensure they engage with the Customer Excellence Group (CEG) early in the deal lifecycle and so they are comfortable with CEG leading pursuits and working with the customer on stand-alone Services deals.
+ Be a strong evangelist of the ServiceNow value proposition aligned to customers objectives.
+ Develop deep understanding of customer requirements and translate to a high level solution, scope, approach, effort.
+ Grow deal size by becoming a Trusted Advisor for the customer and manage alignment with their strategy.
+ Provide continuity during the pre-sales process through engagement delivery.
+ Assisting with the writing of SoWs with a strong focus on pre-requisites and risk management.
+ Gain customer approval of the SoW scope and services description through multiple walk-throughs.
+ Engage with internal delivery resources to request specialist scoping support where required.
+ Bridge between the delivery approach and technical scope and architecture.
+ Build project roadmaps (e.g. phasing) aligned to customers capabilities and business objectives.
+ Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes.
+ Align delivery and Impact teams for scoped projects. Drive further license and services revenue by picking up gaps and further opportunities within the customer.
+ Support project initiation and planning activities to ensure seamless transition to delivery and that the agreed methodology and approach is respected through sales to delivery.
+ Become a part of the extended project governance team and attend check points and governance meetings.
+ Attend post-delivery reviews and project close out and ensure feedback is captured to refine and improve scoping.
+ Interlock with existing customer engaged teams, where present, to further understand where opportunities exist.
+ Enable and mentor other members of the ServiceNow delivery team and partner ecosystem.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.
+ 12+ years delivery management experience as part of a professional services organization, including 5+ years experience in delivery within the ServiceNow ecosystem.
+ Familiarity with ITIL, agile delivery methodologies, or broader digital transformation delivery frameworks. Knowledge and experience with Now Create is preferred.
+ Ability to identify key risks and dependencies when establishing plans for a customers business transformation.
+ The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
+ Ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders.
+ Experience of creating and presenting complex, multi technology transformation programs while creating the link to the business value proposition.
+ The ability to manage complex customer pursuits and invest time and resources appropriately.
+ Ability to navigate tough conversations and challenging meetings with internal and external customers.
+ Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
+ Strong commercial acumen - familiarity with deal shaping, pricing models, and contract considerations.
+ Up to 20% travel annually, driven by customer needs and internal meetings.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
The **Principal Engagement Manager** acts as an authority on ServiceNow Expert Services project methodology and best practices, demonstrating the ability to tailor the approach to meet need of the client while preserving a structured process, all with the goal of accelerating adoption and driving customer business outcomes. The Engagement Manager will work with ServiceNow Sales, Solution Consulting, Partners, ServiceNow Services Sellers and others to qualify, manage and close expert services opportunities. The Engagement Manager will work on the largest digital transformation opportunities with our most strategic customers.
**What you get to do in this role**
+ Support pre-sales activities like conducting sales presentations, leading scoping discussions/workshops with a focus on methodology and approach, estimating consulting engagement efforts in partnership with Services Account Executives (SAE), Solution Sales Executives/Consultants, Sales Account Executives, Solution Architects, and Partner Sales Organizations.
+ Build credibility/trust with core Customer account teams to ensure they engage with the Customer Excellence Group (CEG) early in the deal lifecycle and so they are comfortable with CEG leading pursuits and working with the customer on stand-alone Services deals.
+ Be a strong evangelist of the ServiceNow value proposition aligned to customers objectives.
+ Develop deep understanding of customer requirements and translate to a high level solution, scope, approach, effort.
+ Grow deal size by becoming a Trusted Advisor for the customer and manage alignment with their strategy.
+ Provide continuity during the pre-sales process through engagement delivery.
+ Assisting with the writing of SoWs with a strong focus on pre-requisites and risk management.
+ Gain customer approval of the SoW scope and services description through multiple walk-throughs.
+ Engage with internal delivery resources to request specialist scoping support where required.
+ Bridge between the delivery approach and technical scope and architecture.
+ Build project roadmaps (e.g. phasing) aligned to customers capabilities and business objectives.
+ Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes.
+ Align delivery and Impact teams for scoped projects. Drive further license and services revenue by picking up gaps and further opportunities within the customer.
+ Support project initiation and planning activities to ensure seamless transition to delivery and that the agreed methodology and approach is respected through sales to delivery.
+ Become a part of the extended project governance team and attend check points and governance meetings.
+ Attend post-delivery reviews and project close out and ensure feedback is captured to refine and improve scoping.
+ Interlock with existing customer engaged teams, where present, to further understand where opportunities exist.
+ Enable and mentor other members of the ServiceNow delivery team and partner ecosystem.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.
+ 12+ years delivery management experience as part of a professional services organization, including 5+ years experience in delivery within the ServiceNow ecosystem.
+ Familiarity with ITIL, agile delivery methodologies, or broader digital transformation delivery frameworks. Knowledge and experience with Now Create is preferred.
+ Ability to identify key risks and dependencies when establishing plans for a customers business transformation.
+ The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
+ Ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders.
+ Experience of creating and presenting complex, multi technology transformation programs while creating the link to the business value proposition.
+ The ability to manage complex customer pursuits and invest time and resources appropriately.
+ Ability to navigate tough conversations and challenging meetings with internal and external customers.
+ Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
+ Strong commercial acumen - familiarity with deal shaping, pricing models, and contract considerations.
+ Up to 20% travel annually, driven by customer needs and internal meetings.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
8
Principal Engagement Manager
Melbourne, Victoria
ServiceNow, Inc.
Posted 2 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The **Principal Engagement Manager** acts as an authority on ServiceNow Expert Services project methodology and best practices, demonstrating the ability to tailor the approach to meet need of the client while preserving a structured process, all with the goal of accelerating adoption and driving customer business outcomes. The Engagement Manager will work with ServiceNow Sales, Solution Consulting, Partners, ServiceNow Services Sellers and others to qualify, manage and close expert services opportunities. The Engagement Manager will work on the largest digital transformation opportunities with our most strategic customers.
**What you get to do in this role**
+ Support pre-sales activities like conducting sales presentations, leading scoping discussions/workshops with a focus on methodology and approach, estimating consulting engagement efforts in partnership with Services Account Executives (SAE), Solution Sales Executives/Consultants, Sales Account Executives, Solution Architects, and Partner Sales Organizations.
+ Build credibility/trust with core Customer account teams to ensure they engage with the Customer Excellence Group (CEG) early in the deal lifecycle and so they are comfortable with CEG leading pursuits and working with the customer on stand-alone Services deals.
+ Be a strong evangelist of the ServiceNow value proposition aligned to customers objectives.
+ Develop deep understanding of customer requirements and translate to a high level solution, scope, approach, effort.
+ Grow deal size by becoming a Trusted Advisor for the customer and manage alignment with their strategy.
+ Provide continuity during the pre-sales process through engagement delivery.
+ Assisting with the writing of SoWs with a strong focus on pre-requisites and risk management.
+ Gain customer approval of the SoW scope and services description through multiple walk-throughs.
+ Engage with internal delivery resources to request specialist scoping support where required.
+ Bridge between the delivery approach and technical scope and architecture.
+ Build project roadmaps (e.g. phasing) aligned to customers capabilities and business objectives.
+ Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes.
+ Align delivery and Impact teams for scoped projects. Drive further license and services revenue by picking up gaps and further opportunities within the customer.
+ Support project initiation and planning activities to ensure seamless transition to delivery and that the agreed methodology and approach is respected through sales to delivery.
+ Become a part of the extended project governance team and attend check points and governance meetings.
+ Attend post-delivery reviews and project close out and ensure feedback is captured to refine and improve scoping.
+ Interlock with existing customer engaged teams, where present, to further understand where opportunities exist.
+ Enable and mentor other members of the ServiceNow delivery team and partner ecosystem.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.
+ 12+ years delivery management experience as part of a professional services organization, including 5+ years experience in delivery within the ServiceNow ecosystem.
+ Familiarity with ITIL, agile delivery methodologies, or broader digital transformation delivery frameworks. Knowledge and experience with Now Create is preferred.
+ Ability to identify key risks and dependencies when establishing plans for a customers business transformation.
+ The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
+ Ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders.
+ Experience of creating and presenting complex, multi technology transformation programs while creating the link to the business value proposition.
+ The ability to manage complex customer pursuits and invest time and resources appropriately.
+ Ability to navigate tough conversations and challenging meetings with internal and external customers.
+ Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
+ Strong commercial acumen - familiarity with deal shaping, pricing models, and contract considerations.
+ Up to 20% travel annually, driven by customer needs and internal meetings.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
The **Principal Engagement Manager** acts as an authority on ServiceNow Expert Services project methodology and best practices, demonstrating the ability to tailor the approach to meet need of the client while preserving a structured process, all with the goal of accelerating adoption and driving customer business outcomes. The Engagement Manager will work with ServiceNow Sales, Solution Consulting, Partners, ServiceNow Services Sellers and others to qualify, manage and close expert services opportunities. The Engagement Manager will work on the largest digital transformation opportunities with our most strategic customers.
**What you get to do in this role**
+ Support pre-sales activities like conducting sales presentations, leading scoping discussions/workshops with a focus on methodology and approach, estimating consulting engagement efforts in partnership with Services Account Executives (SAE), Solution Sales Executives/Consultants, Sales Account Executives, Solution Architects, and Partner Sales Organizations.
+ Build credibility/trust with core Customer account teams to ensure they engage with the Customer Excellence Group (CEG) early in the deal lifecycle and so they are comfortable with CEG leading pursuits and working with the customer on stand-alone Services deals.
+ Be a strong evangelist of the ServiceNow value proposition aligned to customers objectives.
+ Develop deep understanding of customer requirements and translate to a high level solution, scope, approach, effort.
+ Grow deal size by becoming a Trusted Advisor for the customer and manage alignment with their strategy.
+ Provide continuity during the pre-sales process through engagement delivery.
+ Assisting with the writing of SoWs with a strong focus on pre-requisites and risk management.
+ Gain customer approval of the SoW scope and services description through multiple walk-throughs.
+ Engage with internal delivery resources to request specialist scoping support where required.
+ Bridge between the delivery approach and technical scope and architecture.
+ Build project roadmaps (e.g. phasing) aligned to customers capabilities and business objectives.
+ Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes.
+ Align delivery and Impact teams for scoped projects. Drive further license and services revenue by picking up gaps and further opportunities within the customer.
+ Support project initiation and planning activities to ensure seamless transition to delivery and that the agreed methodology and approach is respected through sales to delivery.
+ Become a part of the extended project governance team and attend check points and governance meetings.
+ Attend post-delivery reviews and project close out and ensure feedback is captured to refine and improve scoping.
+ Interlock with existing customer engaged teams, where present, to further understand where opportunities exist.
+ Enable and mentor other members of the ServiceNow delivery team and partner ecosystem.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.
+ 12+ years delivery management experience as part of a professional services organization, including 5+ years experience in delivery within the ServiceNow ecosystem.
+ Familiarity with ITIL, agile delivery methodologies, or broader digital transformation delivery frameworks. Knowledge and experience with Now Create is preferred.
+ Ability to identify key risks and dependencies when establishing plans for a customers business transformation.
+ The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
+ Ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders.
+ Experience of creating and presenting complex, multi technology transformation programs while creating the link to the business value proposition.
+ The ability to manage complex customer pursuits and invest time and resources appropriately.
+ Ability to navigate tough conversations and challenging meetings with internal and external customers.
+ Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
+ Strong commercial acumen - familiarity with deal shaping, pricing models, and contract considerations.
+ Up to 20% travel annually, driven by customer needs and internal meetings.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
9