4 Processing jobs in Australia

In this role, you will serve as WorkForce Software's' front-line for solving client challenges - including issue resolution, answering questions, helping clients, training their users on WorkForce Software technology, and more. You will work with clients who have 10,000+ employees. You carry the weight of our service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client with. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!
**Responsibilities:**
+ Work directly with customers to troubleshoot and resolve application/system issues efficiently to drive customer satisfaction
+ Build relationships and trust with customers through open and interactive communication
+ Collaborate with internal stakeholders and management to reduce defects and improve overall product/system performance
+ Contribute to customer self-help by authoring relevant knowledge base content
+ Stay current on technical specifications for WorkForce Software products and Human Capital Management applications through continuous learning activities
**Experience:**
+ Prior technical/system support experience in a customer-facing role is highly preferred
+ Experience with SQL and writing complex queries
+ Strong technical and analytical aptitude, specifically in complex, enterprise software applications
+ Excellent oral and written communication skills
+ Prior customer service experience is highly preferred
+ Experience with business applications, such as Word, Excel, etc.
+ Must work well as a team member and individually
+ Familiarity or experience utilizing Java, C#, C++ or 4GL programming languages
+ Experience or background in HR, Payroll, or Time and Attendance preferred
+ Must be able to join on-call rotation and cover evenings/weekends as necessary
**Preferred Qualifications:**
+ Bachelor's degree or equivalent experience
+ Exposure to any ERP software is an advantage
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Unlock your Potential.** Participate in leadership programs designed for you to lead using your natural strengths (Leadership Excellence, Advancing Women in Leadership).
+ **Grow your career** with a company committed to workplace gender equality.
+ **Influence the Business.** Join our employee-led groups iWIN - International Women Inclusion Network, Pride (LGBTQ), Thrive (Disability), Generations and connect with a network of people who share common interests and experiences.
+ **Access multiple leave options to suit your needs** . Generous Parental Leave Allowance. Personal Emergency Leave. Cultural & Inclusion Leave.
+ **Focus on your health and well-being.** Access to Employee Assistance Program, well-being webinars, free flu vaccinations, and time off for R U OK day.
+ **Access ADP's generous employee benefits** including **lifestyle and wellbeing discounts** for you and your family from 450+ vendors Australia wide.
What are you waiting for? **Apply now!**
**Jobs.adp.com**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions
**Job Description**
At Thermo Fisher Scientific, our 120,000 extraordinary minds each have a unique story. Join us in our mission-enabling customers to make the world healthier, cleaner, and safer.
Come join the world leader in serving Science. As part of an outstanding team of scientists and business professionals, you'll do important work, like develop new and expand existing business relationships with key opinion leaders in the industry to grow market awareness and share, and to build pipeline in regional and global projects within the Australia and New Zealand region.
You will engage with engineering procurement and construction (EPC) companies, mining company head offices, and mine sites. Working within a multifaceted regional team as well as the global Marketing and sales teams to identify and provide reliable solutions to our customers, to enable them to improve throughput, recovery and profitability, while reducing waste in their process and operations.
**Responsibilities** **:**
+ Develop short and long-term Strategic and Tactical plans for growth of on-line analysis and sampling solutions into the mining and mineral processing industries.
+ Drive Commercial Perfection through the deployment of robust business development activities including, weekly sales calls, utilization of customer relationship management (CRM) tools and the conversion of marketing leads to opportunities.
+ Engage with colleagues and make connections within key accounts, opening doors to new opportunities
+ Communicate bookings outlook to management and the broader organization to ensure insight into performance and timely delivery of products and services.
+ Engages and supports customers through technical and business presentations, conferences, user meetings, customer seminars and other events.
+ Deeply understands account organizations and has ability to develop trust and valued relationships with major decision makers, clarifies goals and reaches agreement while maintaining the interests of all parties.
**Requirements:**
+ Bachelor's degree, preferably in metallurgy/mineral processing, process, or mechanical engineering
+ Professional with experience in Capital Sales, Applications Support, or Business Development role.
+ Experience with technology deployment and projects in the mining industry or with Mining Equipment Technology and Services (METS) companies
**Preferred qualifications:**
+ Experience in Business/Account development
+ Understanding of sophisticated capital equipment sales cycles
+ Ability to collaborate closely with people at all levels at our customer's organization
+ Experience with CRM utilization (e.g. SFDC)
**What will you bring to the table?**
+ Excellent interpersonal skills
+ Excellent communication and presentation skills
+ Highly motivated and driven
+ Attention to detail and accuracy
+ Maintain a professional appearance
+ Must be an excellent teammate with ability to interface across internal and external sophisticated matrix organizations
+ High level of IT skills/digital literacy
**Benefits**
**Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.**
+ **Health & Wellbeing:** Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
+ **Flexibility:** Balance your work and personal life with flexible arrangements.
+ **Extra Leave:** Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
+ **Charitable Giving & Volunteering:** Make an impact with paid volunteer time to support non-profit organizations that matter to you.
+ **Learning & Development:** Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
**Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality**
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
More about our EIDPO practice-
The Enterprise Integration and Digital Process Orchestration (IPM) practice focuses on providing Enterprise Integration and Process Automation and Orchestration solutions to enterprises globally. It is one of the largest services practices in the industry, and a key pillar of our Enterprise Platform services. We are seeking an Enterprise Integration Service Line Specialist to grow our presence in select high growth focus accounts in APJ.
Summary of Role-
Service Line Specialists (SLSs) provide deep expertise in a Service Line Practice Area to support the Client Engagement Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line's footprint and assisting the Client Partners to engage with clients and partners with service line opportunities. SLSs are trusted advisors with a good mix of strategic and tactical management experience.
The Service Line Specialist for the practice will be responsible for expansion of our Enterprise Integration services footprint in the assigned focus accounts. The specialist will manage our sales pipeline, go-to -market offerings and expand our stakeholder footprint within the accounts. The individual will work with, and leverage, our consulting, advisory, technology CoEs and solution delivery teams.
Responsibilities:
+ Ability to craft service offerings and Provide Thought leadership in the Enterprise Integration, API, iPaaS and Cloud Native Integration domains.
+ Participate in determining overall integration topology, tools, and techniques to ensure a scalable, responsive and stable infrastructure as part of proposal responses and bid defence.
+ Manage Relationship with account and sales stakeholders.
+ Provides subject matter expertise to proposal development and overall solution.
+ Business Development
+ Identifies opportunities, makes proactive proposals to client in line with account strategy.
+ Lead pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
+ Engage with the relevant internal Cognizant teams and service lines team for developing solutions.
+ Validate and review solutions and draft win themes.
+ Ability to thrive in an unstructured environment that demands a consultative approach and solutions that span multiple environments.
Skills:
+ Extensive experience of having worked with at least one of the leading platforms in the segment such as IBM, Software AG, TIBCO, Boomi, APIGEE, Confluent, Kong or Cloud Integrations (Azure)
+ Good understanding of the market trends, key shifts, and opportunities in the Enterprise Integration domain.
+ Understanding of Architectures and Development processes
+ Experience supporting account teams and building collaborative relationships with external and internal partners.
+ Business acumen, communication, and drive for results
+ Ability to work collaboratively in a virtual and highly matrixed environment.
Cross functional IT experience including IT consulting, IT business systems analysis, business process re-engineering, development and implementation of large-scale systems, technical project management, sales/support, and customer relationships will be an added advantage.
Next steps:
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.