20 Pub Manager jobs in Australia
Restaurant / Bar Manager
Posted 11 days ago
Job Viewed
Job Description
We are seeking an experienced and passionate Manager to lead and manage our dynamic restaurant and team at the Atrium Lounge. Reporting directly to the Director of Food and Beverage our ideal candidate will be a strong leader in their own right. You will:
+ Oversee daily operations, ensuring smooth and efficient service across Lunch and Dinner service setting high standards and recommending and implementing new ways to exceed them.
+ Lead, train, and manage a team of front-of-house staff in an independent and proactive fashion.
+ Manage food and beverage standards to deliver against our commitment to responsible business practices.
+ Handle guest inquiries, complaints, and feedback in a professional and courteous manner.
+ Manage the hotels beverage inventory, including ordering, and stock rotation to reduce waste and optimize profitability.
+ Have knowledge in rostering with an ability to manage scheduling and payroll for restaurant staff according to predetermined hotel budgets.
+ Develop and implement strategies to improve customer satisfaction and business performance.
**What we need from you**
+ Proven experience as a Restaurant / Bar Manager, Assistant Restaurant / Bar Manager, or in a similar role within a luxury hotel or high-end bar environment.
+ Experience training and developing a team to 5-star standards.
+ Extensive knowledge of beverages, cocktails, wine, and spirits.
+ Ability to understand and interpret restaurant financial reports and information.
+ The flexibility to lead each service period across a 7-day roster, nights, on weekends and contribute to hotel operations if required.
+ Proficiency with restaurant management software, table management reservations systems and POS systems.
+ Excellent communication, leadership, and customer service skills.
+ Be a mentor and leader to a diverse team.
+ Full Australian Working Rights
**What you can expect from us:**
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's well-being, including:
+ Annual Salary $80,000 - $90,000 plus superannuation
+ Paid birthday leave
+ Hotel perks like accommodation and food & beverage discounts
+ Enhanced parental leave
+ Proactive health days and flexible work options.
+ Your career journey will be supported through our lifelong development program
+ IHG Career Milestone celebrations
+ Transfer of entitlements as you move and grow with IHG.
+ Access to our discount retail platform that makes your pay go even further
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Restaurant Manager
Posted today
Job Viewed
Job Description
Duties and responsibilities-
1. Oversee all aspects of daily restaurant operations to ensure smooth workflow, high service standards, and an exceptional customer experience.
2. Ensure kitchen equipment and facilities are well-maintained, safe, and efficiently operated.
3. Prepare staff rosters, manage attendance and absences, and ensure adequate staffing at all times.
4. Hire, train, supervise, and mentor new and existing staff to maintain a skilled and motivated team.
5. Evaluate employee performance regularly, provide constructive feedback, conduct appraisals, and implement strategies to improve staff efficiency, productivity, and morale.
6. Handle customer queries, reservations, and special event planning.
7. Promptly address complaints and concerns while engaging with guests to gather feedback and enhance satisfaction.
8. Prepare and manage annual budgets in consultation with the business owner.
9. Participate in menu planning with chefs to balance customer appeal and food cost, ensuring offerings are financially sustainable, seasonal, and aligned with business goals.
10. Maintain accurate financial records, monitor revenue and expenses, and implement cost-control measures to support profitability.
Qualifications and Skills:
• Diploma level qualifications or equivalent in Management and Business or other in relevant field.
• Recent minimum of 1 year of relevant experience working as a Restaurant Manager
• Ability to work independently and without supervision.
• Ability to work effectively as part of team and provide leadership to a small team.
• Ability to problem solve and have critical thinking skills.
• Good oral communication skills.
Salary range: $65,000 - $80,000
Restaurant Manager - Infinity
Posted 6 days ago
Job Viewed
Job Description
Salary: $76,515 per annum
Work Type: Full time salaried
Venue: Infinity by Mark Best
Infinity by Mark Best has reopened high above the city — 81 floors up — with a bold new vision, a world-renowned chef, and Sydney’s most breathtaking 360° views.
Be part of something big!
Sydney Tower is part of leading hospitality company Trippas White Group, which operates from premium locations such as the Australian Institute of Sport, Australian War Memorial, Sydney Opera House, Taronga Zoo and Botanic House. We take great care that our services meet the status and expectations of these prominent, iconic landmarks. Working for Trippas White Group not only means experience at one premium venue, but opens endless possibilities to a vast array of food concepts across Australia.
The Role
We are looking for a people-focused Restaurant Manager to join the management team at Infinity. You'll be reporting to the Venue Manager, who oversees several venues. If you have experience working in a fine beverage establishment, delivering premium quality service and goods, we would love to hear from you.
Do you have?
1 years’ experience in a managerial role
Able to work five days per week – Monday to Sunday
Must have outgoing personality
Experience in training and guiding staff members
Exceptional grooming and pride in presentation
Easy access to public transport for occasional early starts and regular late finishes
Restaurant Manager - Echo Point
Posted 6 days ago
Job Viewed
Job Description
Location: Echo Point - Katoomba
Salary: $76,515 - $78,000 per annum
Employment Type: Full-time
The Venue
Perched on the edge of the escarpment, Echo Point precinct with panoramic views of the southern Blue Mountains, Kanangra-Boyd Wilderness and the iconic Three Sisters . This venue is located on Echo Point Road and offers majestic views from the upper and ground floor levels of this world class restaurant, café and wine bar.
The Company
Trippas White Group is a leader in the hospitality industry, managing a diverse portfolio of iconic restaurants, café and event spaces across Australia. Our premium venues include Echo Point, Taronga Zoo, Sydney Opera House, Centennial Homestead, Botanic House, Terrace on the Domain, ESQ and many more! Additionally, Trippas White Group provides premium hospitality services to prestigious national networks of airline lounges and to the education and corporate sectors.
The Role
Reporting to the Venue Manager, your primary focus is to drive continuous improvement in all measures of performance of the food & beverage operations with particular emphasis on innovation, reputation enhancement, quality of product and service, and profitability.
The Restaurant Manager will be a visible leader and promoter of change. By maintaining awareness of industry trends, consumer tastes and new business opportunities, and will build a culture of excellence in all facets of the department, the Venue Manager will provide consistent leadership and guidance to team members while ensuring operational requirements are maintained and exceeded.
Duties
Oversee food & beverage operations, reporting and reconciliation of daily activities.
• Manage, motivate, and mentor all Front of House & Back of House staff to ensure quality and service always meets our guests and client’s expectations
• With the support from our Venue Manager you will oversee menu engineering, research, development, costing and implementation of new menus, concepts, promotions, cocktails, and wine lists
• Ensure all employees always work in a safe environment, and the Food Safety program and documentation is maintained diligently, and within set company timeframes
• In conjunction with the Venue Manager develop promotional concepts and ideas for all Food & Beverage outlets to drive sales revenues, increase spend per head and reduce operating costs.
• Lead by example and be a positive advocate for the brand
Skills & Experience
Current RSA certification and food handling certificate
A minimum 1.5 years in a management role of a high-volume Food & Beverage operation with demonstrated career progression and an understanding of events & the inbound tourist market
A passion for great service, food, wine, cocktails, and beverages
Proven track record of success in a customer service environment
Outstanding communication skills with high attention to detail
Excellent time keeping skills with the ability to deal with quick turnaround and large group bookings
Ability to work under pressure and work well in a team environment
Able to communicate effectively with all levels of staff and build strong relationships with internal and external customers.
Strong sense of integrity & honesty
Benefits:
2min walk from Katoomba’s Three Sisters
Duty meals provided
Ongoing internal training and opportunities to obtain nationally recognised qualifications
Work in a scenic environment and classic location with huge tourist interest
Venue Points:
The venue has three defined outlets – takeaway café, bar & restaurant
The venue caters and regularly welcomes inbound tour groups
There is huge capacity to grow the live music segment on weekends as we have recently extended our licenced trading times
Huge opportunity to grow our wedding, corporate and social events business
Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.
Restaurant Manager at Kickin Inn Ipswich
Posted 6 days ago
Job Viewed
Job Description
Kickin’ Inn is a fast-growing Australian casual dining restaurant chain renowned for its unique seafood dining experience, where fresh ingredients and bold flavours take centre stage. Our Ipswich location continues to deliver our signature blend of quality, creativity, and vibrant service to locals and visitors alike.
Role
Kickin’ Inn is seeking a highly motivated Restaurant Manager who can effectively oversee the daily operations of the venue, lead and supervise both front-of-house and kitchen teams, and ensure seamless service delivery that aligns with the brand’s high standards. The ideal candidate will have strong leadership and organisational skills, a passion for hospitality, and the ability to foster a positive and efficient working environment.
The Restaurant Manager will be responsible for maintaining service excellence, managing staffing requirements, resolving customer inquiries and complaints, and supporting marketing and promotional activities. They will work closely with the head office and directors to implement operational procedures, monitor KPIs, and drive business growth.
Applicants must demonstrate strong communication and interpersonal skills, the ability to perform under pressure, and a deep understanding of restaurant service and customer expectations in a fast-paced environment.
Responsibilities And Duties:
• Oversee and coordinate daily restaurant operations, ensuring smooth service across front and back-of-house.
• Manage and lead staff, including supervising rosters, training, performance reviews, and recruitment.
• Monitor and maintain high standards of food, beverage, and customer service delivery.
• Handle customer queries and complaints in a professional and efficient manner.
• Ensure compliance with Work Health & Safety and Food Safety regulations at all times.
• Liaise with kitchen staff to ensure menu execution meets customer expectations and consistency.
• Implement operational procedures to improve efficiency, reduce costs, and enhance customer satisfaction.
• Monitor stock levels and assist in inventory management, purchasing, and supplier relations.
• Support promotional campaigns and events in collaboration with marketing teams and directors.
• Prepare and interpret shift reports, sales data, and operational summaries to inform decision-making.
Skills And Qualifications:
• AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) in Hospitality, Business, or a related field.
• At least 3 years of relevant work experience in restaurant or hospitality management.
• Demonstrated leadership capabilities in managing a diverse hospitality team.
• Excellent problem-solving and conflict resolution skills.
• Strong understanding of restaurant operations, including POS systems, cost control, and compliance.
• Availability for weekday, weekend, and evening shifts as required.
Australian citizens and permanent residents encouraged to apply.
Salary: $73,000 - $78,000
Restaurant Manager at XS Espresso Richmond
Posted 6 days ago
Job Viewed
Job Description
XS Espresso is a vibrant and trend-setting café brand that has become a favourite among brunch enthusiasts, known for its creative menu, signature coffee blends, and standout desserts. Our Richmond location is the newest addition to the XS family, bringing the same energy and passion for quality food and exceptional service to Melbourne’s inner-city food scene. The position requires skilled and competent individuals, capable of supervising the restaurant and ensuring all operations are running smoothly. The ideal candidates should be able to demonstrate their ability to resolve problems promptly.
In addition to having experience working in a restaurant setting, as a restaurant manager, it is necessary that you possess excellent interpersonal skills. Multitasking is an essential skill for a restaurant manager, as it remaining calm in stressful, such as those related to busy service hours.
Duties
- Coordinate and plan menus with Chefs and other kitchen staff
- Oversee, coordinate, and organise special functions and large bookings
- Planning the purchase and pricing of goods in accordance with budget
- Keeping records of stock levels and financial transactions for the restaurant
- Ensure dining, restaurant and kitchen spaces adhere to health regulations and are clean, functional and of suitable appearance
- Communicating with customers to receive feedback about their dining experience and improve customer experience
- Promote the restaurant brand in the local community through word-of-mouth and restaurant events- take reservations, greet guests and, assist in taking orders
Requirements:
- AQF Associate Degree, Advanced Diploma or Diploma. At least 3 years of relevant experience may substitute for these formal qualifications and requirements.
- At least 3 years’ experience managing a restaurant and working in the hospitality industry.
- Excellent interpersonal and communication skills.
- Ability to work under pressure and during busy dining periods in the restaurant
- Organisation and time management skills are essential to the overall operations of the restaurant- Proficient management and leadership skills
- Conflict and dispute resolution skills encouraged
Australian citizens and permanent residents are encouraged to apply.
Salary: $75,000 - $78,000 per year.
Restaurant Manager - Crowne Plaza Geelong (Pre-Opening)
Posted 5 days ago
Job Viewed
Job Description
Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinations!
In partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in early 2026, Crowne Plaza Geelong will redefine premium accommodation, offering a sophisticated stay for both leisure and corporate travellers. It will form part of the highly anticipated Nyaal Banyul Geelong Convention and Exhibition Centre precinct, a transformative development featuring a 1,000-seat convention centre, exhibition spaces, and a vibrant retail and hospitality hub. Located in the heart of the emerging precinct, this 200-room hotel will feature spacious suites, an extensive restaurant and bar offering, pool, gym, and meeting facilities.
As we prepare to open our doors, we're searching for a passionate and experienced Restaurant Manager (Pre-Opening) to lead the successful launch and ongoing operation of our level one all day dining Restaurant, Bar, Lobby Café and In Room Dining.
**A little taste of your day-to-day**
Every day is different, but as part of the pre-opening team, you will play a key role in:
+ Working closely with the Director of Food and Beverage to drive the restaurant, bar and café's positioning as a standalone dining destination.
+ Create and implement standard operating procedures (SOPs) for the food & beverage department, including service standards, food handling protocols, HACCAP procedures, and customer service guidelines.
+ Create signature experiences that differentiate the venue from local competition.
+ Develop wine and beverage programs that complement the food offering
+ Lead recruitment and training of food & beverage team including supervisors, waitstaff and bar attendants.
+ Collaborating with the Executive Chef and culinary team to create menus that align with the hotel's concept, target market, and budget.
+ Collaborate closely with other departments, such as kitchen, events, and front office, to ensure seamless operations, communicating F&B needs and requirements effectively to other teams.
+ Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback.
+ Assist in the preparation of the annual departmental budgets and financial plans. Ensuring full compliance with all health, safety, and licensing regulations.
**What we need from you**
+ At least 5 years of related experience in multiple outlet venues, including management experience.
+ Proven success in similar roles within hotels, resorts, or hospitality venues.
+ Hold a current Responsible Service of Alcohol (RSA) certification and Food Handling Certificate.
+ A demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
+ Strong communication skills and passionate about delivering exceptional service and developing your team.
+ Strategic thinking, the ability to explore new ways of working and have an open mind around how we can drive the Hotel forward.
+ Must be fluent in English.
+ Full working rights in Australia without restrictions.
+ Ability to work across weekends and nights is a must.
**What you can expect from us:**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
At IHG, as one of the world's leading hotel groups we've made a promise that we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Restaurant Manager for Product of Italy Springwood
Posted 6 days ago
Job Viewed
Job Description
Product of Italy – Springwood is a well-loved Italian restaurant known for its authentic recipes, fresh ingredients, and a warm, family-friendly atmosphere. Serving wood-fired pizzas, fresh pasta, and classic Italian favourites, the restaurant has built a strong local following. We are seeking a skilled and dedicated Chef to join our passionate kitchen team and support the continued delivery of high-quality Italian cuisine.
Duties
- Coordinate and plan menus with Chefs and other kitchen staff
- Oversee, coordinate, and organise special functions and large bookings
- Planning the purchase and pricing of goods in accordance with budget
- Keeping records of stock levels and financial transactions for the restaurant
- Ensure dining, restaurant and kitchen spaces adhere to health regulations and are clean, functional and of suitable appearance
- Communicating with customers to receive feedback about their dining experience and improve customer experience
- Promote the restaurant brand in the local community through word-of-mouth and restaurant events- take reservations, greet guests and, assist in taking orders
Requirements:
- AQF Associate Degree, Advanced Diploma or Diploma. At least 3 years of relevant experience may substitute for these formal qualifications and requirements.
- At least 3 years’ experience managing a restaurant and working in the hospitality industry.
- Excellent interpersonal and communication skills.
- Ability to work under pressure and during busy dining periods in the restaurant
- Organisation and time management skills are essential to the overall operations of the restaurant- Proficient management and leadership skills
- Conflict and dispute resolution skills encouraged
Australian citizens and permanent residents are encouraged to apply.
Salary: $75,000 - $78,000 per year.
Assistant Restaurant Manager | Full-time | InterContinental Sydney Coogee Beach
Posted 7 days ago
Job Viewed
Job Description
Are you a passionate hospitality professional with a flair for leadership and a love for Mediterranean cuisine? We are seeking an experienced **Assistant Restaurant Manager** to join our team at **Shutters** , a stunning seaside venue with glorious views offering breakfast, lunch, and à la carte dinner in the heart of Coogee.
**About Shutters**
Shutters blends coastal elegance with vibrant flavours. With panoramic ocean views and a menu inspired by the sun-soaked shores of the Mediterranean, we deliver a dining experience that's both relaxed and refined.
**About the role and key duties:**
+ Deliver a warm, personalised, and seamless guest experience when dining
+ Build strong relationships with regular guests and the local community to drive loyalty and repeat visitation
+ Support the Restaurant Manager in leading, training, and mentoring the FOH team to uphold service excellence
+ Ensure compliance with health, safety, and hygiene standards, as well as internal policies and procedures
+ Assist with rostering, inventory management, and cost control to support operational efficiency and profitability
+ Identify and act on opportunities to upsell products and experiences that enhance the guest journey
+ Champion a culture of continuous improvement, coaching the team to maintain high standards in service and presentation.
**Essential criteria required to be considered:**
+ Must have full work rights in Australia _(kindly note that sponsorship is not available for this role and overseas candidates without work rights cannot be considered)_
+ Proven experience in a leadership role within an à la carte or fine dining environment is essential
+ A strong understanding of food and beverage operations, with a desire to grow and develop in this space
+ A confident and collaborative leadership style, with the ability to motivate and inspire a team
+ Sound knowledge of wine (WSET Level 2 desirable) and classic cocktails
+ Calm under pressure, with excellent problem-solving and conflict resolution skills
+ Proficiency in POS systems and restaurant management software
+ Exceptional communication and interpersonal skills
+ A vibrant, guest-focused personality with a genuine passion for hospitality
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. The company provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Restaurant Venue Manager - Holiday Inn Dandenong
Posted 11 days ago
Job Viewed
Job Description
**What is the job?**
A dynamic leadership role responsible for transforming our restaurant into a sought-after dining destination while maintaining IHG's exceptional standards. This role requires an innovative leader who can create and execute compelling dining concepts, build a strong culinary reputation, and deliver memorable guest experiences that set us apart in the local dining scene.
**Development and Innovation**
+ Drive the restaurant's positioning as a standalone dining destination
+ Collaborate with Chef to develop unique menu concepts that reflect current dining trends
+ Create signature experiences that differentiate the venue from local competition
+ Implement innovative service touches that enhance the dining experience
+ Design and execute compelling seasonal promotions and special events
**Brand and Reputation**
+ Position the restaurant as a leader in the local dining scene
+ Build and maintain relationships with local suppliers, businesses and influencers
+ Develop marketing initiatives that attract both hotel guests and local diners
+ Create engaging social media content to showcase venue offerings
+ Establish the restaurant's unique identity while maintaining IHG brand standards
**Experience Creation**
+ Design and implement distinctive service protocols
+ Craft memorable moments throughout the guest journey
+ Develop wine and beverage programs that complement the food offering
+ Create immersive dining experiences through ambiance, service, and presentation
+ Ensure consistency in service delivery and product quality
**Commercial Success**
+ Drive revenue through innovative marketing and promotional activities
+ Identify and capitalise on market opportunities
+ Build strong relationships with local suppliers to source unique ingredients
+ Optimise pricing strategies to maximise revenue while maintaining value perception
+ Develop additional revenue streams through special events and partnerships
**What we need from you**
This role requires someone who understands that success in hospitality is about creating great experiences, doing the right thing, and understanding people. The ideal candidate will combine professional expertise with genuine passion for hospitality, a proven track record in operating a successful restaurant and an ability to create memorable dining experiences to set our venue apart in the local market.
_Qualifications & Experience_
+ Bachelor's Degree or higher qualification in Hotel Administration, Culinary Arts, or related field
+ Minimum 5 years of experience in restaurant/venue management
+ Proven track record in F&B operations management
_Core Skills & Attitude_
+ Caring approach towards both guests and team members
+ Desire to make a positive difference in guest experiences
+ Strong leadership presence and decision-making abilities
+ Deep knowledge of F&B operations and current industry trends
+ Ability to inspire confidence in both team and guests
+ Professional expertise in food, beverage, and service standards
+ Strong financial and business acumen to drive commercial success
+ Drive the restaurant's positioning as a standalone dining destination
+ Attention to market trends and community landscape
+ Strong communication and interpersonal skills
+ Ability to work collaboratively with a range of internal and external stakeholders
+ Results orientated mindset
+ Flexible approach to working hours
**We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG** **®** **hotels.**
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
**What we offer**
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ( to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.