249 Receptionists jobs in Australia
Front Desk Supervisor
Posted today
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Job Description
Discover the Sofitel Sydney Darling Harbour.
Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.
Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.
Inspiration, Recognition & Reward
As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform—an elegant fusion of expert knowledge and tailored development—ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.
Job Description
- Apply thorough working knowledge of the Front Office operations to include the Front Desk, Porter’s Desk, Reception/cashiering procedures, One Touch functions and Reservations.
- To ensure that all Ambassadors are fully briefed on all ongoing matters within the Hotel and any special events that are planned.
- Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact.
- To be responsible for the Guest Services employees within your area of responsibility.
- Drive loyalty sign ups in line with AccorHotels regional targets, Hotel and department specific targets and associated initiatives.
- Develop a strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
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- Assist in conducting training for all Front Desk employees.
- Direct daily Front Desk operations.
- Greet and escort Very Important Guests (VIP’s) and attend to their special needs as appropriate.
- Attend to credit problems.
- Supervise front cashiers and help out with accounting problems.
- Hotel audits of Hotsos devices, emergency lines, radio
- Patrol and inspect public areas during evenings to make sure everything is in order.
- Control hotel duty keys and floats whilst on duty.
- Assist with preparation of rosters, ensuring that suitable and cost effective Ambassador levels are maintained at all times.
- Ensure department policies and procedures are understood by all Ambassadors and observed in tasks performed.
- Implement training programs for all Ambassadors, conduct induction and skills training.
Qualifications
- Highly motivated with excellent attention to detail.
- 1 - 2 years experience within a similar role.
- Experience within a luxury hotel environment is preferred but not essential.
- Strong communication skills.
- Always display a professional appearance, representing our Sofitel brand.
- Ability to work a rotating roster including weekends & public holidays.
Additional Information
If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that a fulltime Australia working rights is required for this role.
Front Desk Staff
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The Capsule Hotel is hiring a Part time Front Desk Staff role in Sydney, NSW. Apply now to be part of our team.
Job summary:
- Flexible hours available
- 1 year of relevant work experience required for this role
The Capsule Hotel is hiring a part time hours Front Desk Staff role in Sydney, NSW. Apply now to be part of our team.
Requirements for this role:
1 year of relevant work experience required for this role
Part time hours
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Looking for candidates who are available to work:
Any time
Working rights required for this role
You will be trained to deal with all aspects of Front Desk operations including reservations and work closely with hands on managers to develop your skills and experience.
The position does require morning shifts and weekend availability, ideally both Saturday and Sunday. After training 1 or 2 shifts will be required a week.
• Previous reception experience preferably within a hotel reception team or Hospitality field
• Attending to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction.
• Computer literate
• Demonstrated ability to resolve problems and conflict
• Experience in cash handling
• Available for flexible working hours according to business needs
• A passion for providing excellent customer service
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy to accommodate guests’ needs
Front Desk Talent (Full-Time)
Posted 15 days ago
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Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia, 6103VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Join us as Guest Experience Expert! and thrive with our open thinking and open expression.
We love our Talent to have vibrant style they're not afraid to show. That's what makes working at Aloft different, by design.
**Position Summary:**
+ Assist guests arriving and departing the hotel through the check in and departure process
+ Handle general enquiries, providing service excellence to our experienced travelers
+ Ensure your team is focused on building long-term, value-based customer relationships so our passion helps guests follow theirs
+ Support your passionate front office team in general operational tasks
+ Take guest reservations and perform cash handling & credit card responsibilities
+ Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations
**About You:**
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Dentist Assistant with Front Desk Duties
Posted today
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Job Description
Dental Assistant with Front Desk Duties
Underwood, QLD – Full Time or Part Time
Independently Owned Clinic | New Management | Supportive Team Environment
About Us
We are a friendly and independently owned dental clinic located in the heart of Underwood's vibrant shopping and restaurant precinct. Under new and enthusiastic management, we’re focused on providing exceptional patient care in a supportive, modern, and professional environment. Our clinic is conveniently located with free parking and surrounded by local amenities.
About the Role
We are looking for a reliable, warm, and efficient Dental Assistant with front desk/reception duties. This is a dual role that will see you supporting both our clinical and administrative teams. You'll be a key part of the patient journey — from greeting patients at reception to assisting in chairside procedures.
Key Responsibilities
· Chairside assisting during general and specialist dental procedures
· Sterilisation of instruments and maintenance of infection control standards
· Greeting and managing patients at reception
· Appointment booking and managing the schedule
· Processing payments, HICAPS, and health fund claims
· Managing stock levels and general clinic upkeep
· Supporting the team in creating a calm and welcoming environment for patients
About You
We are looking for someone who:
· Has previous dental assisting experience (minimum 1 year preferred)
· Korean and/or Vietnamese speaking an advantage
· Has excellent communication and customer service skills
· Is confident using dental practice software (experience with D4W or similar a bonus)
· Can multitask and stay calm under pressure
· Is reliable, punctual, and a team player
· Holds (or is willing to obtain) a current Certificate III or IV in Dental Assisting
· Has valid working rights in Australia
What We Offer
· A friendly, collaborative, and supportive team environment
· Modern facilities and equipment
· On-the-job training and development
· Flexibility with hours for the right candidate
· The chance to be part of a growing clinic with opportunities for career progression
How to Apply
Click the APPLY button and attach your resume with a brief cover letter telling us why you’re the right fit. We look forward to meeting you!
Front Desk and Guest Experience Staff – Casual
Posted today
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Job Description
We’re looking for warm, professional, and wellness-aligned individuals to join the front-of-house team at LUMA Wellness Co , Kenmore.
This role is key to creating a calming, welcoming experience for every guest. You’ll be the first face our clients see and will ensure smooth check-ins, guide guests to their treatments, and keep our space looking beautiful.
Duties include:
- Greeting clients and managing check-in/check-out
- Guiding guests to float, sauna, or treatment rooms
- General cleaning/tidying and resetting rooms
- Supporting online bookings and customer enquiries
Shifts available:
- Weekdays, evenings, and weekends (flexible casual roster)
We’re looking for:
- Warm, confident communicators with a calming energy
- Customer service or reception experience preferred
- Interest in wellness and holistic health
- High attention to detail and pride in presentation
If you're reliable, kind, and love creating peaceful experiences for others, we’d love to chat.
Contact or
Job Type: Casual
Pay: From $28.00 per hour
Expected hours: No less than 5 per week
Work Authorisation:
- Australia (Required)
Work Location: In person
Customer Service
Posted today
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Job Description
Location: BELLA VISTA, NSW
Salary: <$40,000
Job Type: Temporary position | Full time position
Job DescriptionAbout the Company Join a global transport leader known for its innovation and commitment to customer care. This Bella Vista based company is looking for customer-focused professionals to join their friendly and supportive team.
The Role As the Customer Service Representative, you will be the first point of contact for customers, you will provide exceptional service by: Answering inbound calls and emails to resolve customer enquiries.
Providing timely and professional solutions. Managing customer complaints and escalations with empathy and confidence. Updating customer information accurately in the system.
Collaborating with internal teams to ensure positive customer outcomes. What We're Looking
For Previous experience in a customer service, contact centre, call centre or account management role. A positive attitude and a genuine desire to help people.
Strong problem-solving and communication skills. Proficiency in using a customer management system. What's in it for you?
Career Growth: Start a temporary role with the potential to become permanent. Work-Life Balance: Enjoy Monday to Friday hours (8:30 am - 5:00 pm). Great Location: Convenient Bella Vista office with onsite parking.
Supportive Team: Be part of an inclusive team where your contributions are valued. Ready to Apply? If you have a passion for customer service and want to join a supportive team, we want to hear from you.
Click APPLY NOW to submit your application. Only applicants with full Australian working rights will be considered. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background. Please click here to apply.
Customer Service
Posted today
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Job Description
Location: INGLEBURN, NSW
Salary: $60,001 - $0,000
Job Type: Permanent position | Full time position
Job DescriptionYour New Company This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .
With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. Your New Role
This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.
Key Responsibilities Answer inbound & outbound calls, helping customers with maintenance requests Book & schedule contractors for on-site jobs
Keep customers & contractors in the loop with regular updates Process invoices & finalise completed jobs Tackle general admin tasks to keep projects on track
Why You'll Love It
Work from home up to 2-3 days a week after training Full, on-the-job training and heaps of career progression opportunities A fun, close-knit team where your ideas matter
Annual bonus of up to 8k based on company performance Choose to work in Hillsdale OR Ingleburn - whatever suits you best Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift
About You A confident communicator with great people skills
Organised, reliable, and ready to learn Solid Microsoft Office skills Sound
Like You? If you're ready to step into an Customer Service career you can grow with, click APPLY NOW .
For a confidential chat, email Claire Kane at ***@randstad.com.au . Only applicants with full Australian working rights will be considered. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background. Please click here to apply.
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Customer Service
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About The Role
As a Customer Service Officer, you will be the first point of contact for the community, providing accurate and timely assistance across a broad range of Council services. You will handle incoming phone calls, in-person enquiries, and service requests with professionalism, empathy and efficiency.
This role sits within the Community First unit and will rotate between front counter and contact centre duties. You’ll also be responsible for processing payments, updating records, and accurately logging customer requests and resolutions using Council’s internal systems.
Key Responsibilities
Deliver high-quality customer service in-person and over the phoneRespond to and resolve a wide range of customer enquiries and complaintsProvide cashiering services, including handling EFTPOS, cheque and cash paymentsAccurately record customer interactions and service requests in Council systemsMaintain a clean, professional and welcoming customer service environmentAssist in developing standard responses and service improvementsContribute to a positive, team-oriented workplace culture
Position Details
Full time role 38 hours per week, Monday to FridayCouncil Civic Centre (no WFH option)
About You
Proven experience in a call centre or contact centre setting (essential)Strong interpersonal skills with the ability to de-escalate and resolve issues calmlyConfident in handling payments and following financial proceduresTech-savvy with good computer skills and the ability to learn new systemsAbility to adapt quickly to new processes and work across multiple service areasPrevious experience in local government or public-facing environments is desirable
Please note: only shortlisted candidates will be contacted.
Customer Service
Posted today
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Job Description
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work—a place where you can play your part in creating joyful experiences for our guests and our team. We value passion, creativity, and an appetite for change—for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
The role
We’re seeking enthusiastic and customer-service focused individuals to join our Crown Sydney team as a Doorperson . This is a full-time role that will see you providing exceptional customer service experiences for a variety of guests and visitors to Sydney’s most luxurious hotel whilst managing the flow of traffic into the hotel driveway.
As a senior team member, you’ll work collaboratively with the Bell Services / Valet Attendants to extend a warm welcome upon guest arrival and a fond farewell as they depart. You’ll also play a key part in ensuring smooth operations, particularly during busy periods such as promotions and peak trade.
Some of your responsibilities will involve:
- Managing driveway traffic flow to ensure smooth and safe operations
- Supporting the Bell Services / Valet Attendants to coordinate guest arrivals and departures
- Providing exceptional customer service for all guests, visitors and VIPs
- Answering questions with a high level of detail and knowledge of the complex & surrounds
- Multi-tasking in a fast-paced and busy environment
To be considered, you must have an unrestricted NSW driver's licence and availability to work across a 24/7 rotating roster. Those with unrestricted working rights or on Working Holiday Visas are encouraged to apply.
About you
- Demonstrated experience in providing elevated customer service
- Excellent communication skills
- Confidence in driving and parking a variety of vehicles (auto and/or manual)
- Ability to remain detail-oriented in a fast-paced and busy environment
- Strong teamwork skills and the ability to work autonomously
- Excellent time management, multi-tasking and problem-solving skills
- A can-do attitude and the desire to go above and beyond for each guest
- Experience in a hotel or premium service environment is advantageous
What we offer you:
- Full-time, permanent opportunity in an internationally recognised, luxury hotel & integrated resort
- Tailored uniform provided, laundered for every shift
- Complimentary meal at our on-site staff restaurant (hot foods, salad + sandwich bar, fruits & pastries)
- Generous discounts across all Crown hotels and restaurants Australia-wide
- Ongoing coaching, training and professional development opportunities
- Chance to establish and progress your career within an iconic hotel brand
- Access to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Customer Service
Posted today
Job Viewed
Job Description
Your New Company
This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .
With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued.
Your New Role
This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.
Key Responsibilities
- Answer inbound & outbound calls, helping customers with maintenance requests
- Book & schedule contractors for on-site jobs
- Keep customers & contractors in the loop with regular updates
- Process invoices & finalise completed jobs
- Tackle general admin tasks to keep projects on track
Why You'll Love It
- Work from home up to 2-3 days a week after training
- Full, on-the-job training and heaps of career progression opportunities
- A fun, close-knit team where your ideas matter
- Annual bonus of up to $8k based on company performance
- Choose to work in Hillsdale OR Ingleburn - whatever suits you best
- Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift
About You
- A confident communicator with great people skills
- Organised, reliable, and ready to learn
- Solid Microsoft Office skills
Sound Like You?
If you're ready to step into an Customer Service career you can grow with, click APPLY NOW . For a confidential chat, email Claire Kane at ***@randstad.com.au .
Only applicants with full Australian working rights will be considered.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.