104 Relationship Manager jobs in Australia

Relationship Manager
Are you a passionate and engaged sales expert?
Are you interested in building the future of legal technology?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
Due to growth, an exciting opportunity has arisen to join us as the Relationship Manager at LexisNexis (part of RELX) within our Regulatory Compliance (RC) solution line. This role reports into our Senior Sales Manager within a team of 11 consisting of mix of Sales, Business Development and Relationship experts.
This is a permanent full-time role to be based in Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.
The purpose of this role is to drive maintain and grow an existing portfolio of Regulatory Compliance customers as well as build effective relationships with key stakeholders. The role will be growth target driven with strong relationship building and closing capabilities.
Responsibilities
+ Effectively identify and develop sales opportunities to develop a sales pipeline using prescribed sales methodology
+ Collaborate with the Product Specialist Team, Marketing & BDMs to identify modular upsell and like for like growth
+ Ongoing client visits to promote and demonstrate Lexis Nexis solutions
+ Maintain and grow an existing portfolio of Regulatory Compliance customers
+ Build sales pipeline to achieve monthly or quarterly sales revenue growth target, visit rate targets and renewal rate targets
+ Maintain accurate records of customer and prospective customer contact status in the CRM.
+ Actively build strong relationships with key internal and external stakeholders
+ Attend fortnightly sales meetings and represent the solution line.
+ Demonstrate and articulate a full understanding of the entirety of the LexisNexis RC technology portfolio including products and services/education offerings.
Requirements
+ Appropriate degree qualifications with relevant work experience - preferably the Compliance solutions market.
+ Minimum 3 - 5 years' experience is Sales within a prominent organisation where structure sales and consultative selling approaches are used.
+ Prior experience in solution sales or subscription sales is essential
+ Demonstrated performance against sales objectives.
+ Experience and training in high level account management and client relationship development.
+ Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
+ Highly developed computer skills including Word, Excel, Database etc.
+ Confidence in dealing with risk and compliance customers and other decision makers is essential.
+ Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential.
+ Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment, hungry for sales and worked in targets-driven environment
Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
+ About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Relationship Manager
Are you a passionate and engaged sales expert?
Are you interested in building the future of legal technology?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
Due to growth, an exciting opportunity has arisen to join us as the Relationship Manager at LexisNexis (part of RELX) within our Regulatory Compliance (RC) solution line. This role reports into our Senior Sales Manager within a team of 11 consisting of mix of Sales, Business Development and Relationship experts.
This is a permanent full-time role to be based in Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.
The purpose of this role is to drive maintain and grow an existing portfolio of Regulatory Compliance customers as well as build effective relationships with key stakeholders. The role will be growth target driven with strong relationship building and closing capabilities.
Responsibilities
+ Effectively identify and develop sales opportunities to develop a sales pipeline using prescribed sales methodology
+ Collaborate with the Product Specialist Team, Marketing & BDMs to identify modular upsell and like for like growth
+ Ongoing client visits to promote and demonstrate Lexis Nexis solutions
+ Maintain and grow an existing portfolio of Regulatory Compliance customers
+ Build sales pipeline to achieve monthly or quarterly sales revenue growth target, visit rate targets and renewal rate targets
+ Maintain accurate records of customer and prospective customer contact status in the CRM.
+ Actively build strong relationships with key internal and external stakeholders
+ Attend fortnightly sales meetings and represent the solution line.
+ Demonstrate and articulate a full understanding of the entirety of the LexisNexis RC technology portfolio including products and services/education offerings.
Requirements
+ Appropriate degree qualifications with relevant work experience - preferably the Compliance solutions market.
+ Minimum 3 - 5 years' experience is Sales within a prominent organisation where structure sales and consultative selling approaches are used.
+ Prior experience in solution sales or subscription sales is essential
+ Demonstrated performance against sales objectives.
+ Experience and training in high level account management and client relationship development.
+ Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
+ Highly developed computer skills including Word, Excel, Database etc.
+ Confidence in dealing with risk and compliance customers and other decision makers is essential.
+ Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential.
+ Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment, hungry for sales and worked in targets-driven environment
Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
+ About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Senior Relationship Manager - Academic
Location: Sydney, Melbourne or Brisbane (flexible working encouraged)
About our TeamAt LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on Academic markets by introducing them to the future of legal research, drafting, and workflow automation-powered by AI and smart content delivery.
We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.
Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence-making it faster, smarter, and more accessible than ever.About the Role
The Senior Relationship Manager is responsible for proactively managing and fostering relationships with existing key customers in a significant territory. Identifying value and adding opportunities through a consultative sales approach, increasing portfolio value and retention.
This is a full-time role reporting to the Head of Sales to be based either Sydney, Melbourne or Brisbane with combined home/office-based arrangements offering a flexible work-life balance.
Responsibilities
+ Managing relationships with all customers in territory. Develop and execute commercial growth strategy tailored to the 38 university and 3 PLT key accounts.
+ Cultivate and sustain long-term relationships with key decision-makers at the faculty and student levels.
+ Identify new business opportunities and develop action plans to drive the adoption of AI product offerings.
+ Spearhead initiatives to expand the AI product portfolio across the assigned territory.
+ Monitor market trends and competitor activities to ensure proactive adjustments to the account strategy.
+ Act as the primary point-of-contact for key accounts, ensuring exceptional levels of service and client satisfaction.
Requirements
+ Proven experience in relationship management, account management, or business development with large, complex clients (education sector experience highly regarded).
+ Strong track record of developing and executing commercial growth strategies.
+ Demonstrated success in leading complex commercial negotiations and securing long-term partnerships.
+ Ability to identify and capitalise on new business opportunities, particularly within AI, digital solutions, or SaaS environments.
+ Strong commercial acumen with the ability to align client objectives with business goals.
+ Excellent stakeholder management skills, with the ability to influence decision-makers at senior and operational levels.
+ Exceptional communication and presentation skills, both written and verbal.
+ Strategic thinker who can translate market insights and trends into actionable plans.
+ Collaborative mindset with proven ability to work cross-functionally with marketing, product, and customer success teams.
+ Tertiary qualifications in business, commerce, or a related field (desirable).
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a high-growth, innovation-focused team.
+ Lead conversations about AI in law with tools like Lexis+ AI and Protégé-a first-of-its-kind client engagement platform.
+ Work with an inclusive global company that values flexibility, wellbeing, and career development.
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
LexisNexis and be part of a team that values innovation, integrity, and customer success!
Apply now and take the next step in your career!
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Senior Relationship Manager - Academic
Location: Sydney, Melbourne or Brisbane (flexible working encouraged)
About our TeamAt LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on Academic markets by introducing them to the future of legal research, drafting, and workflow automation-powered by AI and smart content delivery.
We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.
Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence-making it faster, smarter, and more accessible than ever.About the Role
The Senior Relationship Manager is responsible for proactively managing and fostering relationships with existing key customers in a significant territory. Identifying value and adding opportunities through a consultative sales approach, increasing portfolio value and retention.
This is a full-time role reporting to the Head of Sales to be based either Sydney, Melbourne or Brisbane with combined home/office-based arrangements offering a flexible work-life balance.
Responsibilities
+ Managing relationships with all customers in territory. Develop and execute commercial growth strategy tailored to the 38 university and 3 PLT key accounts.
+ Cultivate and sustain long-term relationships with key decision-makers at the faculty and student levels.
+ Identify new business opportunities and develop action plans to drive the adoption of AI product offerings.
+ Spearhead initiatives to expand the AI product portfolio across the assigned territory.
+ Monitor market trends and competitor activities to ensure proactive adjustments to the account strategy.
+ Act as the primary point-of-contact for key accounts, ensuring exceptional levels of service and client satisfaction.
Requirements
+ Proven experience in relationship management, account management, or business development with large, complex clients (education sector experience highly regarded).
+ Strong track record of developing and executing commercial growth strategies.
+ Demonstrated success in leading complex commercial negotiations and securing long-term partnerships.
+ Ability to identify and capitalise on new business opportunities, particularly within AI, digital solutions, or SaaS environments.
+ Strong commercial acumen with the ability to align client objectives with business goals.
+ Excellent stakeholder management skills, with the ability to influence decision-makers at senior and operational levels.
+ Exceptional communication and presentation skills, both written and verbal.
+ Strategic thinker who can translate market insights and trends into actionable plans.
+ Collaborative mindset with proven ability to work cross-functionally with marketing, product, and customer success teams.
+ Tertiary qualifications in business, commerce, or a related field (desirable).
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a high-growth, innovation-focused team.
+ Lead conversations about AI in law with tools like Lexis+ AI and Protégé-a first-of-its-kind client engagement platform.
+ Work with an inclusive global company that values flexibility, wellbeing, and career development.
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
LexisNexis and be part of a team that values innovation, integrity, and customer success!
Apply now and take the next step in your career!
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Senior Relationship Manager - Academic
Location: Sydney, Melbourne or Brisbane (flexible working encouraged)
About our TeamAt LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on Academic markets by introducing them to the future of legal research, drafting, and workflow automation-powered by AI and smart content delivery.
We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.
Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence-making it faster, smarter, and more accessible than ever.About the Role
The Senior Relationship Manager is responsible for proactively managing and fostering relationships with existing key customers in a significant territory. Identifying value and adding opportunities through a consultative sales approach, increasing portfolio value and retention.
This is a full-time role reporting to the Head of Sales to be based either Sydney, Melbourne or Brisbane with combined home/office-based arrangements offering a flexible work-life balance.
Responsibilities
+ Managing relationships with all customers in territory. Develop and execute commercial growth strategy tailored to the 38 university and 3 PLT key accounts.
+ Cultivate and sustain long-term relationships with key decision-makers at the faculty and student levels.
+ Identify new business opportunities and develop action plans to drive the adoption of AI product offerings.
+ Spearhead initiatives to expand the AI product portfolio across the assigned territory.
+ Monitor market trends and competitor activities to ensure proactive adjustments to the account strategy.
+ Act as the primary point-of-contact for key accounts, ensuring exceptional levels of service and client satisfaction.
Requirements
+ Proven experience in relationship management, account management, or business development with large, complex clients (education sector experience highly regarded).
+ Strong track record of developing and executing commercial growth strategies.
+ Demonstrated success in leading complex commercial negotiations and securing long-term partnerships.
+ Ability to identify and capitalise on new business opportunities, particularly within AI, digital solutions, or SaaS environments.
+ Strong commercial acumen with the ability to align client objectives with business goals.
+ Excellent stakeholder management skills, with the ability to influence decision-makers at senior and operational levels.
+ Exceptional communication and presentation skills, both written and verbal.
+ Strategic thinker who can translate market insights and trends into actionable plans.
+ Collaborative mindset with proven ability to work cross-functionally with marketing, product, and customer success teams.
+ Tertiary qualifications in business, commerce, or a related field (desirable).
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a high-growth, innovation-focused team.
+ Lead conversations about AI in law with tools like Lexis+ AI and Protégé-a first-of-its-kind client engagement platform.
+ Work with an inclusive global company that values flexibility, wellbeing, and career development.
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
LexisNexis and be part of a team that values innovation, integrity, and customer success!
Apply now and take the next step in your career!
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Centurion Relationship Managers curate luxury travel and lifestyle experiences for our Centurion Members.
**About the role**
Centurion Membership offers Card Members access to a world few will ever experience. Our Centurion Members have a dedicated Relationship Manager, someone who can personalise features and benefits to deliver the finest experiences.
**As a Relationship Manager, you will:**
+ Engage deeply with Centurion Members, building strong relationships by understanding their preferences and exceeding expectations
+ Serve as the single point of contact for American Express, supporting requests related to the operation of the Card, from Card Servicing enquiries to queries involving other areas of the enterprise.
+ Curate and plan luxurious travel experiences, secure the finest dining options, and provide access to the most exclusive events
+ Research and stay informed about luxury trends, destinations, and lifestyle offerings to deliver exceptional service
+ Anticipate and personalise solutions to maximise the value of Centurion Membership for each Member
+ Achieve key performance indicators while fostering loyalty and driving profitability
**Skills and experience**
To succeed in this role, you will be:
+ An experienced Travel Agent/Consultant with extensive knowledge of the retail travel industry
+ Skilled in using Global Distribution Systems (GDS) (ideally Sabre)
+ Self-motivated and proactive, with a passion for delivering outstanding experiences
+ Detail-oriented, ensuring accuracy and precision in every interaction and booking
+ Well-articulated with strong written and verbal communication skills, capable of crafting clear, professional, and engaging correspondence
+ A natural relationship builder, confident in inspiring and delighting Centurion Members
+ A problem-solver, resourceful and confident in finding solutions quickly
+ Knowledgeable about luxury products, including airlines, hotels, retail, dining, theatre, fashion, sports, and events
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Travel
**Primary Location:** Australia-New South Wales-Sydney
**Schedule** Full-time
**Req ID:**

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
**Overview**
Client Relationship Managers (CRMs) are key contributors to grow business and manage customers of Cognizant. They support the Client Partners and act as business owners for assigned accounts, managing the day -to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a highly visible and challenging opportunity and requires high amount of commitment, business acumen, insurance industry domain experience, leadership qualities and motivated attitude to perform well.
**Key Responsibilities**
- The CRM will be accountable for managing, retaining and developing Insurance accounts / portfolio and driving growth.
- Serving as the primary management contact and client liaison, develop 'Trusted Advisor' relationships with CxOs and other key stakeholders.
- Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
- Identify strategic initiatives that help client's business achieve their goals and drive transformational programs.
- Provide thought leadership / innovation in managing strategic customers.
- Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolio.
- Drive growth and customer satisfaction in the accounts / portfolio.
- Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.
- Negotiate commercial terms of engagement.
- Responsible for managing the P&L of portfolio, business planning / budgeting.
- Work with the delivery team and third-party vendors to ensure that project risks are minimized, and project goals are met.
**Measures**
A CRM's shared measures are margin, revenue, client satisfaction, & employee retention. CRM role specific measures are renewal win rates, & client experience.
**Preferred Qualifications**
- 12+ years of experience in account management, insurance domain, Superannuation domain, business development activities in IT service industry with proven track record in managing global and local insurance clients.
- Seasoned business development professional with an excellent track record in managing, retaining and developing businesses.
- Strong knowledge of technology and business segments within the financial services sector.
- Strong connects to the senior business and technology leadership in the Insurance accounts.
- Thorough domain knowledge with awareness / expertise in latest digital innovations in the insurance industry.
- Knowledge of leading Insurance IT Products in the market and ability to build partnership ecosystem with vendors and Insurtech will be an added advantage.
- Experience working on onsite / offshore model.
- Experience in large IT project implementations with a good awareness of the tools and technologies used in large scale business.
- Practitioner mindset towards engaging senior level executives in transformation solutions.
- Strategic thinking, confident and the ability to plan ahead and stay the course.
- Proven track record of improving business performance and winning deals.
- Must be able to navigate a large organization, work in a multi -dimensional matrix and have the power of persuasion through content and confidence.
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.
- Strong negotiation, communication and facilitation skills.
**Next steps:**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Salary >100,000 AUD
Salary: 100,000 and above
Posting Date: 20 May 2025
#LI-ADITIJAIN
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Quote from Hiring Manager**
"This is a role for someone who wants to make a real impact-working with a great team, representing iconic brands, building deep customer partnerships, and contributing meaningfully to Brown-Forman's growth in Australia. If you're a proven leader with sharp commercial instincts, a passion for the liquor industry, and the drive to succeed-we want to hear from you.
**Meaningful Work From Day One**
As a Business Development Manager at Brown-Forman, you will lead a high-performing team of seven Business Development Executives (BDEs), driving commercial outcomes across a portfolio of iconic spirits and Ready-To-Drink (RTD) brands. This is a dynamic, field-based leadership role where you'll build capability, strengthen customer relationships, and deliver against both short-term sales goals and long-term strategic business objectives.
**What You Can Expect**
+ Lead the BDE team to deliver Stripped Net Sales (SNS) targets and grow on-premise share through new contracts and strong P&L outcomes.
+ Coach and mentor your team to uphold best-in-class execution standards, including maintaining monthly call rates, sales call process, negotiation support, and Short-Term Incentive (STI) achievement.
+ Delivering impactful Quarterly Sales Briefing and Planning sessions at branch/state level.
+ Build and maintain strategic partnerships with key Retail and On-Premises customers.
+ Support BDEs in crafting compelling, insight-led proposals that align customer needs with brand strategies.
+ Drive commercially sound negotiations using deep market knowledge and strong customer insights.
+ Collaborate cross-functionally with Marketing, Category, and Finance teams to bring customer-specific programs to life.
+ Champion Brown-Forman's sales process in every customer interaction, coaching others to do the same.
+ Deliver on any assigned projects to assist in delivering continuous improvement outcome
+ Serve as a trusted leader, coaching and influencing both internal and external stakeholders to deliver best-in-class outcomes
**What You Bring to the Table**
+ Proven experience leading, coaching, and developing high-performing field sales teams in the liquor or FMCG sector.
+ A people-first leadership approach that inspires, empowers, and holds teams accountable to deliver outstanding results.
+ Strong coaching mindset with the ability to uplift capability across execution, customer engagement, and commercial acumen.
+ Skilled at creating a culture of trust, feedback, and continuous improvement-balancing challenge with support.
+ Excellent interpersonal and communication skills, with a proven ability to influence, motivate, and lead through change.
+ Familiarity with tools and processes that support team performance, such as CRM systems, performance metrics, and field coaching plans.
+ A passion for growing others and shaping the next generation of sales leaders.
+ Deep understanding of the Australian liquor landscape, including market, channel, and shopper dynamics.
+ High personal accountability, a solution-focused mindset, and a consistent drive to deliver results.
+ Knowledge of the spirit industry is highly desirable and will be seen as a strong advantage.
**Who We Are**
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
**What We Offer**
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
#jackdaniels
#LI
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Europe, Africa, APAC Division
Function: Sales
City:
Melbourne
State: Victoria
Country: AUS
Req ID: JR-

**Business Development Manager**
**About the Role:**
Pearson is looking for a dynamic sales professional with experience, passion and a proven talent for winning business. As **Business Development Manager (BDM) - Sydney** you will focus on selling Pearson's innovative digital platforms, content and services within the Higher Education sector. This role is responsible for institutional sales and partnerships growth (B2B) and expanding our market share adoptions (B2BC) to drive D2C monetisation. Your efforts will identify new business opportunities and expand client partnerships within the Higher Education sector.
**Our team:** Higher Education - The Higher Education division provides quality courseware and innovative digital learning solutions that support learners and educators in the tertiary sector.
**As Business Development Manager (BDM), you'll be responsible for:**
**Sales & Business Development**
+ Drive growth and increase market share within the respective territory, focusing on Higher Education (HE) products and digital solutions.
+ Map out sales strategies for key accounts in alignment with key business priorities
+ Proactively identify and create revenue-generating opportunities, particularly in new customer segments.
+ Develop and execute sales strategies to drive market share and revenue growth in both institutional (B2B) and student-choice course level business (B2BC).
+ Promote and position Pearson as a market leader in Higher Education through strategic partnerships and engagement with diverse stakeholders.
+ Negotiate and close high-value contracts to achieve sales targets.
+ Deliver impactful sales presentations, and product demonstrations to promote Pearson products and services.
**Stakeholder Management**
+ Engage, maintain and build partnerships with key university stakeholders, such as academics, faculty staff, teaching and learning staff. procurement, finance and library, to understand needs, drive new business acquisition and revenue retention.
+ Build territory knowledge, ensuring alignment of Pearson products with academic programs and strategic outcomes.
+ Collaborate closely with Customer Success to ensure strategic alignment, and prioritisation, across activities that support customer retention, expansion and advocacy.
+ Collaborate internally with Sales Operations, Marketing and Product on key initiatives, campaigns, feedback and reporting requirements.
+ Represent Pearson at key University or industry events, reinforcing our role as a thought leader and trusted partner in Higher Education.(JF2)
**Strategic Planning & Market Intelligence**
+ Research and identify market opportunities within the Higher Education sector, to generate leads, and nurture prospects across the sales process.
+ Use strategic planning, to prioritise your opportunities, including strategies for direct field-based selling on campus, and cold calling.
+ Be abreast of product and service innovation using market insights, market feedback and self-driven initiatives.
+ Monitor opportunities, risks, and progress, ensuring alignment with leadership and business goals, and performance OKRs.
+ Maintain knowledge of industry trends, Higher Education market insights, and competition.
+ Manage and maintain customer and prospect data to ensure CRM has data integrity (Sales Force)
+ Update tracking and opportunity pipeline CRM data to ensure business reporting accuracy, and territory OKR visibility.
+ Act as a trusted advisor for Pearson, being an expert in our product portfolio, leading with digital and online learning technologies.
**Candidate Profile**
**To be successful in this role, you will ideally have:**
+ Bachelor's degree is required
+ 2+ years' experience in B2B sales or business development, with a demonstrable track record of driving sustained business growth
+ Drive, self-motivation, and proactivity. You love selling and winning business.
+ Excellent communication skills and consultative selling ability, with a flair for negotiation, and a strong closing record.
+ Commercial acumen and strategic skillset to engage across diverse customer segments.
+ Ability to think critically, prioritise tasks and manage time effectively.
+ Passion for higher education, lifelong learning and Pearson's mission.
+ Experience in the higher education or technology sectors is desired.
+ Proficient in Windows, MS Office, and experience leveraging CRM systems (Salesforce) to drive sales efficiency and effectiveness.
+ The role is based **Sydney** only, managing a diverse territory encompassing Universities and higher education providers. Interstate or overseas travel may be required.
+ You will be required to be actively in the field 4 days per week
+ Drivers Licence and vehicle is required.
**Benefits:**
+ Bonus leave day, to invest in your learning as well as volunteer day to give back to the community
+ Flexible hybrid working
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** SALES
**Organization:** Higher Education
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Sales
**Job Family:** GO_TO_MARKET
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 20266