2 Revenue Strategy jobs in Australia
Director, Loyalty Strategy Consulting Sales
St Leonards, New South Wales
Mastercard
Posted 23 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Loyalty Strategy Consulting Sales
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in APAC. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role, you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty. This entrepreneurial role is a great opportunity to shape the direction of our regional practice.
Responsibilities
-Drive growth: Continue to drive the growth of our business in AP, with a specific focus on the Australian and New Zealand markets by identifying and developing new client relationships, and growing our existing relationships
-Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs
-Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery
-Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements
-Collaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients
-Sales Pipeline management; accountability of running and process pipelines
Requirements:
-Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm
- Experience working as a consultant or other professional services role with experience selling within the retail, travel, hospitality industry
-Strong executive presence with experience working with regional and multi-national company executives
-Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization
-Ability to break down and communicate complex ideas in dynamic situations
-History of navigating ambiguity in an unstructured, high-growth environment
-Understands and can speak to the interaction between business and technology
-High level of entrepreneurship, creativity, ownership, and business acumen
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Loyalty Strategy Consulting Sales
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in APAC. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role, you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty. This entrepreneurial role is a great opportunity to shape the direction of our regional practice.
Responsibilities
-Drive growth: Continue to drive the growth of our business in AP, with a specific focus on the Australian and New Zealand markets by identifying and developing new client relationships, and growing our existing relationships
-Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs
-Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery
-Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements
-Collaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients
-Sales Pipeline management; accountability of running and process pipelines
Requirements:
-Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm
- Experience working as a consultant or other professional services role with experience selling within the retail, travel, hospitality industry
-Strong executive presence with experience working with regional and multi-national company executives
-Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization
-Ability to break down and communicate complex ideas in dynamic situations
-History of navigating ambiguity in an unstructured, high-growth environment
-Understands and can speak to the interaction between business and technology
-High level of entrepreneurship, creativity, ownership, and business acumen
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
0
Director of Revenue Management
Gold Coast, Queensland
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25129751
**Job Category** Revenue Management
**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
- Analyzes information, identifies current and potential problems and proposes solutions.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Generates updates on transient segment each period and continually analyzes transient booking patterns.
- Assists with account diagnostics process and validates conclusions.
- Maintains accurate reservation system information.
- Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Observes, receives, and otherwise obtains information from all relevant sources.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
- Analyze STAR information to assist in development of RevPAR Index forecasts.
- Generates yearly room revenue budget.
**Managing Revenue Management Strategy**
- Provides critical input to property leaders for development of market sales strategy.
- Provides revenue management functional expertise and leadership to general managers and property leadership teams
- Implements and evaluates revenue tests.
- Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Provides recommendations to improve effectiveness of revenue management processes.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
**Building Successful Relationships**
- Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
- Communicates market direction to revenue management, sales and hotel leaders.
- Develops constructive and cooperative working relationships with others, and maintains them over time.
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Additional Responsibilities**
- Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
- Enters, transcribes, records, stores, or maintains information in written or electronic form.
- Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25129751
**Job Category** Revenue Management
**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
- Analyzes information, identifies current and potential problems and proposes solutions.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Generates updates on transient segment each period and continually analyzes transient booking patterns.
- Assists with account diagnostics process and validates conclusions.
- Maintains accurate reservation system information.
- Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Observes, receives, and otherwise obtains information from all relevant sources.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
- Analyze STAR information to assist in development of RevPAR Index forecasts.
- Generates yearly room revenue budget.
**Managing Revenue Management Strategy**
- Provides critical input to property leaders for development of market sales strategy.
- Provides revenue management functional expertise and leadership to general managers and property leadership teams
- Implements and evaluates revenue tests.
- Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Provides recommendations to improve effectiveness of revenue management processes.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
**Building Successful Relationships**
- Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
- Communicates market direction to revenue management, sales and hotel leaders.
- Develops constructive and cooperative working relationships with others, and maintains them over time.
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Additional Responsibilities**
- Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
- Enters, transcribes, records, stores, or maintains information in written or electronic form.
- Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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