4 Sales Administration jobs in Australia

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific, every one of our 120,000 outstanding individuals has a distinct narrative to share. Come aboard and support our distinctive objective! Empowering our clients to improve the world's health, cleanliness, and safety.
Joining the Thermo Fisher Scientific team means contributing to vital causes such as cancer research, environmental protection, and food safety, with support for your career growth.
**Job Title: Sales Support Associate - Scientific**
The Sales Support Center aids our commercial sales team by promptly addressing inquiries from Territory Managers, Product Specialists, and Sales Specialists.
In this role, you will handle crucial duties and ensure timely and accurate responses are provided to customers or the requesting individual.
Your role includes optimizing processes, removing bottlenecks, and leading a queue in Salesforce.com to boost customer responsiveness at Thermo Fisher Scientific.
**Key Responsibilities:**
+ Offer initial assistance to the field sales team by addressing their customer inquiries regarding quotations, product details, standard pricing, and stock availability queries.
+ Coordinate the despatch of equipment orders, communicating with collaborators, such as Customers, Couriers, Warehouse, and Third Party Service Providers to ensure smooth delivery of sensitive instrument orders.
+ Liaise with the commercial teams to ensure transparency on your activities with the customer and communicate any action or follow up required.
+ Utilise Salesforce.com for recording of sales support activity.
+ Facilitate the 'goods on approval' process and maintain accurate records to ensure process compliance.
+ Coordinate the return of goods process (return authorisation).
+ Utilise supplier catalogues, on-line databases, and other appropriate resources to cross reference products to meet customer quoting requirements.
+ Participate in product/vendor/systems meetings to stay up to date on new product lines and current systems.
+ Investigate and respond to any customer enquiries resulting from incorrect or delayed shipments.
**Frequent Contacts:**
Internal
+ Account Managers, Product Experts, Sales Specialists
+ Customer Service
+ Finance and Accounts Receivable/Payable Team
+ Supply Chain
**External**
+ Customers
**Minimum Requirements/Qualifications:**
+ Science degree and/or related experience
+ Previous sales or customer service experience
+ Meticulous attention to detail
+ Passion for providing outstanding customer service and achieving results through others
+ Excellent social, written and verbal skills
+ The capability to think creatively
+ Able to handle fast-paced environment and work to tight deadlines
+ Strong interpersonal and time management capabilities
+ Able to prioritise work
**Skills and Attributes**
+ Excellent interpersonal and communications skills with ability to establish relationships with internal & external customers and staff to achieve results
+ Ability to handle pressure and achieve desired outcomes
+ Strong proficiency in Microsoft Office suite, adept at acquiring new skills and adapting to different software tools as vital for the role
**Other Job Requirements:**
+ Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment
Thermo Fisher Scientific is an EEO/Affirmative Action Employer
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Location:**
SG Office Singapore
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Sales
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
The Sales Operations Business Partner will own Confluent's sales processes and work closely with the AVP(s) / RSD(s) of Sales (Singapore, Greater China, Indonesia, Korea and ANZ) to help manage the team's selling efforts. The Sales Ops Business Partner's primary responsibilities will be to provide data and analytical support to manage and improve Confluent's sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company's current quarter's business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team.
**What You Will Do:**
+ Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
+ Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
+ Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
+ Lead efforts to standardize processes and systems (e.g. Salesforce.com ) to enable accurate and efficient data collection and management of the company's sales efforts
+ Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
+ Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
+ Collaborate across all business units and functions (Finance, Compensation, AE's, Data Science, BD, Field Marketing, etc.)
+ Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization
**What You Will Bring:**
+ Culture is a huge part of Confluent, we're searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events.
+ Smart, humble and empathetic
+ Hard working, you get things done
+ Hungry to learn in a field which is ever evolving
+ Adaptable to the myriad of challenges each day can present
+ Inquisitive and not afraid to ask all the questions, no matter how basic
+ Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
+ Strive for excellence in your work, your team and the company
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

**Company Description:**
InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
**Position Summary:**
Reporting directly to the SVP, Sales & Opertaions APJ, the Sales Support & Marketing Assistant will play a vital role in contributing to regional sales performance and fostring the long-term growth and success of the APJ region.
In this role, you will work closely with senior leadership and the Sales & Marketing teams to ensure the smooth operation of commercial activities, support marketing initiatives and event logistics, and manage a range of administrative tasks for senior leaders in support of the Melbourne office.
This position is ideal for someone who is highly-organised and proactive, with strong communication skills, and the ability to multitask in fast-paced, results-driven environment.
***This is a hybrid position and the successful candidate will be located in Melbourne. InEight is open to considering part-time arrangements (e.g. reduced hours or 4 days per week) for the successful candidate.**
**Key Responsibilities:**
Sales Operations Support
+ Support CRM data entry and maintenance (e.g. SalesForce).
+ Assist in tracking sales performance metrics and compiling reports such as pipeline trend analysis and sales representative performance.
+ Coordinate logistics for sales meetings, training sessions, and client events.
+ Collaborate with sales team members to ensure seamless communication and coordination of bid management activities.
+ Assist Sales and Solution Engineering teams to maximise online presence through social media platforms (e.g. LinkedIn).
Marketing & Events Support
+ Liaise with Marketing team to ensure timely delivery of promotional materials, campaign assets, and branded collateral.
+ Assist regional Marketing team in planning and executing internal and external events, including trade shows, client forums, and team offsite meetings.
+ Coordinate venue bookings, catering, travel, and attendee communication for internal and external events.
+ Support marketing campaign follow-up activities such as managing timelines, tracking deliverables, and ensuring alignment with sales initiatives.
+ Wher required, attend marketing events to facilitate successful experiences for attendees.
Team/Admin Support
+ Provide broad administrative support to Sales leadership team including, but not limited to, email and calendar management, travel bookings, preparation of meeting agendas, taking minutes, tracking actions and following up outstanding action items.
+ Prepare and edit correspondence, reports, presentations and other documents as required.
+ Manage general office administration and act as liaison between InEight and Facilities Management for the Melbourne office.
+ Act as liaison between Sales, Marketing and other internal departments as required.
+ Drive process improvement and implement best practices across Sales and Marketing operations.
**Qualifications and Skills:**
+ Bachelor's Degree in Marketing/Business or an equivalent field is considered advantageous.
+ 5+ years of experience as a Marketing/Sales/Executive Assistant, preferably in a technology/software environment.
+ Advanced proficiency in Microsoft Office suite.
+ Strong proficiency in CRM tools (SalesForce preferred).
+ Previous experience in applicable marketing software and/or design tools (e.g. Adobe Creative Suite) is considered advantageous.
+ Excellent time management and multitasking skills, with a proactive approach to juggling key priorities and meeting deadlines.
+ Strong written and verbal communication skills, with attention to detail and the ability to craft engaging messages.
+ Strong interpersonal skills to build rapport and influence others within other teams/departments.
+ Demonstrated understanding of office management and sales/marketing principles
+ Demonstrated ability to work both independently and in collaborative environments supporting cross-functional teams.
+ A high level of discretion and professionalism.
InEight Inc. is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, colour, religion, national origin, marital status, disability or any other characteristic protected by law.
No applications from Employment Agencies at this time.
Applicants must have the legal right to live and work in Australia permanently.
#InEight