41 Sales Coordinator jobs in Australia

Sales Coordinator

Sydney, New South Wales Marriott

Posted 11 days ago

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**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
At the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Sales Coordinator because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
+ Assist the sales team in securing new group & catering opportunities
+ Prepare detailed proposals and contracts that are tailored to client requirements, focusing on attention to detail
+ Assist and coordinate site inspections and entertainment with a focus on conversion and connecting our guests with our classic spaces
+ Support the hotel's service and relationship strategy, driving customer loyalty by inviting, welcoming and connecting with our guests through each customer experience
+ Develop sales negotiating skills and creative selling abilities to close on business and negotiate contracts
+ Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
+ Act as a Sheraton ambassador, creating a space for the community to gather and belong
About You:
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
Our Benefits:
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly
+ Global sales incentive trip for Elite Sales performers
+ Commission earning potential for sales referrals to other Marriott International properties
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Sales Administration Coordinator

Sebastopol, New South Wales Travel + Leisure Co.

Posted 10 days ago

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**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Where You'll Begin Your Journey**
Prepare for an unforgettable journey in this role based at our **Ballarat Office** , because there are no limits to what you can achieve with Travel + Leisure Co., a leader in the fast-paced and exciting hospitality and vacation ownership industries. People make a difference in our business, so our success lies with our employees!
**How You'll Shine**
The Sales Administration Coordinator provides critical support to our onsite Sales team. Duties include, but are not limited to:
+ Generation of contractual documentation in a timely manner while ensuring a high level of accuracy is maintained
+ Display leadership values by ensuring the smooth and efficient running of the sales site
+ Be the face and heart of our business through your interactions
+ Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
+ Be the voice of our team through your communications with both internal and external stakeholders
+ Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
+ Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
+ Ensure compliance with cash handling and transactions
**How You'll Be Rewarded**
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover (following successful probation completion)
+ Birthday leave to celebrate your special day
**What You'll Bring**
+ High level of energy and self-motivation
+ Strong customer service values and focus
+ Excellent communication skills, both written and verbal
+ Ability to work independently as well in a team environment
+ Proficient in Microsoft Applications and knowledge of CRM systems.
+ The ability to work across weekends, evenings, public holidays & school holidays
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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Sales Administration Coordinator

Bundall, Queensland Travel + Leisure Co.

Posted 10 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Sales Administration Coordinator plays a vital part in the operation of our Livestream function by providing support to the sales staff in daily support duties. This role will be based on-site at our Surfers Paradise office on the Gold Coast.
**Please note that this roles requires the successful candidate to have full weekend availability and availability to work school holidays and public holidays.**
This role will partner with the Senior sales support team to:
+ Display leadership values by ensuring the smooth and efficient running of the sales site
+ Be the face and heart of our business through your interactions
+ Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
+ Be the voice of our team through your communications with both internal and external stakeholders
+ Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
+ Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
+ Ensure compliance with cash handling and transaction
**How You'll Be Rewarded**
Build your career with a values-led organisation that champions continuous growth and development for its people. Enjoy a range of fantastic benefits, including global hotel discounts, wellness initiatives, and a comprehensive rewards and recognition program.
**What You'll Bring**
+ High level of energy and self-motivation
+ Strong customer service values and focus
+ Excellent communication skills, both written and verbal
+ Ability to work independently as well in a team environment
+ Proficient in Microsoft Applications and knowledge of CRM systems.
+ Must be available to work across weekends (operational hours of the preview centre inclusive of include Saturday and Sunday)
+ Must be available to work public holidays, school holidays and weekends.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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Sales & Marketing Operations Coordinator

Melbourne, Victoria InEight

Posted 11 days ago

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**Company Description:**
InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
**Position Summary:**
Reporting directly to the SVP, Sales & Opertaions APJ, the Sales & Marketing Operations Coordinator will provide high-level administrative support to the Sales & Marketing teams, driving regional sales performance and fostering the long-term growth and success of the APJ region.
In this role, you will work closely with senior leadership to ensure the smooth operation of commercial activities, support marketing initiatives and event logistics, and manage a range of administrative tasks for senior leaders in support of the Melbourne office.
This position is ideal for someone who is highly-organised and proactive, with strong communication skills, and the ability to multitask in fast-paced, results-driven environment.
***This is a hybrid position and the successful candidate will be located in Melbourne. InEight is open to considering part-time arrangements (e.g. reduced hours or 4 days per week) for the successful candidate.**
**Key Responsibilities:**
Team/Admin Support
+ Provide broad administrative support to Sales leadership including, but not limited to, email and calendar management, travel bookings, preparation of meeting agendas, taking minutes, tracking actions and following up outstanding action items.
+ Prepare and edit correspondence, reports, presentations and other documents as required.
+ Manage general office administration and act as liaison between InEight and Facilities Management for the Melbourne office.
+ Act as liaison between Sales, Marketing and other internal departments as required.
+ Drive process improvement and implement best practices across Sales and Marketing operations.
Sales Operations Support
+ Support CRM data entry and maintenance (e.g. SalesForce).
+ Assist in tracking sales performance metrics and compiling reports such as pipeline trend analysis and sales representative performance.
+ Coordinate logistics for sales meetings, training sessions, and client events.
+ Collaborate with sales team members to ensure seamless communication and coordination of bid management activities.
+ Assist Sales and Solution Engineering teams to maximise online presence through social media platforms (e.g. LinkedIn).
Marketing & Events Support
+ Liaise with Marketing team to ensure timely delivery of promotional materials, campaign assets, and branded collateral.
+ Assist regional Marketing team in planning and executing internal and external events, including trade shows, client forums, and team offsite meetings.
+ Coordinate venue bookings, catering, travel, and attendee communication for internal and external events.
+ Support marketing campaign follow-up activities such as managing timelines, tracking deliverables, and ensuring alignment with sales initiatives.
+ Where required, attend marketing events to facilitate successful experiences for attendees.
**Qualifications and Skills:**
+ Bachelor's Degree in Business or an equivalent field is considered advantageous.
+ 5+ years of experience as an Executive Assistant/Office Coordinator, preferably in a technology/software environment.
+ Advanced proficiency in Microsoft Office suite.
+ Strong proficiency in CRM tools (SalesForce preferred).
+ Previous experience in applicable marketing software and/or design tools (e.g. Adobe Creative Suite) is considered advantageous.
+ Excellent time management and multitasking skills, with a proactive approach to juggling key priorities and meeting deadlines.
+ Strong written and verbal communication skills, with attention to detail and the ability to craft engaging messages.
+ Strong interpersonal skills to build rapport and influence others within other teams/departments.
+ Demonstrated understanding of office management and sales/marketing principles
+ Demonstrated ability to work both independently and in collaborative environments supporting cross-functional teams.
+ A high level of discretion and professionalism.
InEight Inc. is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, colour, religion, national origin, marital status, disability or any other characteristic protected by law.
No applications from Employment Agencies at this time.
Applicants must have the legal right to live and work in Australia permanently.
#InEight
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Event Sales Coordinator (12 Month Maternity Leave Cover)

Sydney, New South Wales Hilton

Posted 2 days ago

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Before you get started.Yes, we do have the **BEST Team Member Travel Program** with HUGE discounts on hotel rooms for our Team Members! A **nd Hilton was voted the #1 Best Workplace in Australia in 2025 according to Great Place To Work!**
**Why you will love working for Hilton!**
- Access to the world's best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
**About West Hotel**
West Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel experience with 182 designer rooms including four suites, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym.
**What Will I Be Doing?**
As **Event Sales Coordinator** , you will:
- Handle all incoming meetings and event leads professionally to maximise revenue through upselling and convert leads into confirmed bookings.
- Achieve event sales in line with targets.
- To work with a sales-focused attitude and be aware of sales opportunities to maximise revenue and adhere to hotel selling strategy by ensuring the use of Salesforce DMPE.
- Ensure communication between reservations and all other areas of the hotel is professional, efficient and thorough.
- To prepare event orders in a timely manner and in accordance to operations rostering.
- To ensure accurate and up to date customer information in Event booking system. Adhering and maintain systems best practices and standards.
- Conducting informative site inspection in order to build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order for a successful event.
- To develop successful customer partnerships including effective pre and post-event meetings.
- To maintain a broad range of product knowledge about the Hotel.
- To communicate effectively with all hotel departments to ensure the smooth running and success of all functions, including production of detailed function sheets and menus.
- To ensure all administrative duties are completed in a timely manner.
- Any other ad hoc duties as requested by the team.
**What Are We Looking For?**
As Event Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent communication skills
- Team player
- High level of IT skills, including Excel, PowerPoint, and Word
- Customer focused and preferably a food and beverage background
- Proactive approach to meeting deadlines and target
- Excellent organisational and administration skills
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in an Event Sales Coordinator role
- Understanding of loyalty programs
- Maintenance of Systems and Procedures
- Relevant degree, in a sales or business discipline, from an academic institution
**Job:** _Sales_
**Title:** _Event Sales Coordinator (12 Month Maternity Leave Cover)_
**Location:** _null_
**Requisition ID:** _HOT0C1ZD_
**EOE/AA/Disabled/Veterans**
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Customer Service

Welshpool, Victoria Wabtec Corporation

Posted 10 days ago

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It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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customer service associate

Premium Job
Remote $180 - $300 per hour Commonwealth Bank of Australia (CBA)

Posted 9 days ago

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Full time Permanent

Job Description – Customer Service Associate

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.

This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information about products or services
  • Handle customer complaints with patience and professionalism
  • Process orders, forms, and requests efficiently
  • Follow up to ensure customer satisfaction
  • Work closely with other departments to resolve customer concerns

What We Are Looking For:

  • Strong communication and listening skills
  • A positive attitude and willingness to help others
  • Basic computer skills and ability to learn new systems quickly
  • Ability to multitask and stay calm under pressure
  • Previous experience in customer service is a bonus but not required

Why Join Us:

  • Supportive and friendly team
  • Training provided for the right candidate
  • Opportunity for career growth
  • Flexible working options (remote or office-based depending on location)

If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.

Company Details

Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products. With a strong heritage dating back to 1911, CBA is committed to building a brighter future for all Australians. We serve over 15 million customers and operate one of the largest branch and ATM networks in the country. Through innovation and technology, we’re shaping the future of banking by delivering simple, secure, and responsive experiences. At the heart of everything we do are our people. We foster a diverse, inclusive, and high-performing culture where everyone can thrive. Whether you're just starting your career or looking to take the next step, CBA offers unmatched opportunities for growth, learning, and making a meaningful impact.
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Customer Service Representative

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2000 Sydney $45 - $60 per hour HSBC Holdings plc

Posted 9 days ago

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Part Time Contract

Customer Service Assistant – Role Description

A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.

As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.

Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.

Requirements

  • No previous experience necessary; full training will be provided
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a customer-oriented mindset
  • Ability to multitask and perform well under pressure
  • Flexible availability, including evenings and weekends
  • Willingness to learn and grow in a team environment

This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.

Company Details

HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
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Customer Service Representative

Premium Job
Remote $3100 - $4700 per month Kelly Services Australia Pty Ltd

Posted 10 days ago

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Full time Permanent
Job Sector:

Customer Service / Charity & Voluntary

Main Job Description:

Join Our Team as a Customer Service Assistant!

Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.

In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.

Key Responsibilities:

  • Respond promptly to customer and donor inquiries via phone, email, or chat.
  • Provide accurate information about our services and initiatives.
  • Handle client feedback with professionalism and empathy.
  • Support administrative and coordination tasks as required.
  • Work collaboratively with team members to ensure excellent service delivery.

Requirements:

  • Strong communication and interpersonal skills.
  • Excellent attention to detail and problem-solving abilities.
  • Ability to multitask and priorities effectively in a fast-paced environment.
  • Basic computer literacy (Microsoft Office, CRM systems).
  • Previous experience in customer service, sales, or administration is an advantage.

What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.

If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!

Company Details

Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
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Customer Service Representative

Premium Job
3000 Melbourne $2500 - $3500 per month Freelancer

Posted 12 days ago

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Full time Permanent

Job Title: Customer Service & Helpdesk Representative

Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
  • Provide accurate information regarding products, services, orders, and policies
  • Troubleshoot customer issues and provide practical solutions
  • Escalate complex issues to the relevant department when necessary
  • Maintain detailed and accurate records of customer interactions
  • Follow up on customer interactions to ensure satisfaction
  • Meet or exceed individual and team performance targets
  • Continuously improve service quality by identifying customer needs and suggesting improvements
  • Stay updated on product knowledge and system changes through regular training

Key Skills and Qualities:

  • Strong communication skills, both verbal and written
  • Excellent problem-solving and critical thinking abilities
  • Patience and empathy when dealing with customer concerns
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong attention to detail and accuracy
  • Positive attitude and a team-player mindset
  • Willingness to learn and adapt to new technologies

Preferred Experience and Education:

  • Previous experience in customer service, helpdesk support, or a related field is preferred
  • Basic computer literacy and familiarity with CRM or helpdesk software
  • High school diploma or equivalent (a degree is a plus)
  • Multilingual skills are an advantage but not required

Why Join Us?

  • Be part of a supportive, friendly, and inclusive work environment
  • Ongoing training and development opportunities
  • Clear path for growth and career advancement
  • Competitive salary and performance-based incentives
  • Make a real difference in the customer journey

If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!

Company Details

Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms, connecting businesses and individuals with freelancers from around the world. We provide a wide range of services, including web development, graphic design, writing, marketing, and more. Our mission is to make it easy for businesses to find skilled talent while giving freelancers the flexibility to work on projects they are passionate about. With millions of users across the globe, we’re proud to empower a diverse community of professionals to collaborate and achieve success. Join us and become part of a global team working remotely to create innovative solutions and drive business growth.
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  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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