57 Sales Coordinator jobs in Australia

Sales Coordinator

Sydney, New South Wales Marriott

Posted 15 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
At the heart of local communities, Sheraton brings people together-both our guests and our associ-ates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Sales Coordinator because to-gether, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
- Assist the sales team in securing new group & catering opportunities
- Prepare detailed proposals and contracts that are tailored to client requirements, focusing on attention to detail
- Assist and coordinate site inspections and entertainment with a focus on conversion and con-necting our guests with our classic spaces
- Support the hotel's service and relationship strategy, driving customer loyalty by inviting, wel-coming and connecting with our guests through each customer experience
- Develop sales negotiating skills and creative selling abilities to close on business and negotiate contracts
- Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
- Act as a Sheraton ambassador, creating a space for the community to gather and belong
About You:
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly
- Global sales incentive trip for Elite Sales performers
- Commission earning potential for sales referrals to other Marriott International properties
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited stra-tegic development and exciting career opportunities within the Marriott International group
- Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusive-ness
Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Sales Operations Coordinator

Scoresby, Victoria ThermoFisher Scientific

Posted 2 days ago

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**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific, every one of our 120,000 outstanding individuals has a distinct narrative to share. Come aboard and support our distinctive objective! Empowering our clients to improve the world's health, cleanliness, and safety.
Joining the Thermo Fisher Scientific team means contributing to vital causes such as cancer research, environmental protection, and food safety, with support for your career growth.
**Job Title: Sales Support Associate - Scientific**
The Sales Support Center aids our commercial sales team by promptly addressing inquiries from Territory Managers, Product Specialists, and Sales Specialists.
In this role, you will handle crucial duties and ensure timely and accurate responses are provided to customers or the requesting individual.
Your role includes optimizing processes, removing bottlenecks, and leading a queue in Salesforce.com to boost customer responsiveness at Thermo Fisher Scientific.
**Key Responsibilities:**
+ Offer initial assistance to the field sales team by addressing their customer inquiries regarding quotations, product details, standard pricing, and stock availability queries.
+ Coordinate the despatch of equipment orders, communicating with collaborators, such as Customers, Couriers, Warehouse, and Third Party Service Providers to ensure smooth delivery of sensitive instrument orders.
+ Liaise with the commercial teams to ensure transparency on your activities with the customer and communicate any action or follow up required.
+ Utilise Salesforce.com for recording of sales support activity.
+ Facilitate the 'goods on approval' process and maintain accurate records to ensure process compliance.
+ Coordinate the return of goods process (return authorisation).
+ Utilise supplier catalogues, on-line databases, and other appropriate resources to cross reference products to meet customer quoting requirements.
+ Participate in product/vendor/systems meetings to stay up to date on new product lines and current systems.
+ Investigate and respond to any customer enquiries resulting from incorrect or delayed shipments.
**Frequent Contacts:**
Internal
+ Account Managers, Product Experts, Sales Specialists
+ Customer Service
+ Finance and Accounts Receivable/Payable Team
+ Supply Chain
**External**
+ Customers
**Minimum Requirements/Qualifications:**
+ Science degree and/or related experience
+ Previous sales or customer service experience
+ Meticulous attention to detail
+ Passion for providing outstanding customer service and achieving results through others
+ Excellent social, written and verbal skills
+ The capability to think creatively
+ Able to handle fast-paced environment and work to tight deadlines
+ Strong interpersonal and time management capabilities
+ Able to prioritise work
**Skills and Attributes**
+ Excellent interpersonal and communications skills with ability to establish relationships with internal & external customers and staff to achieve results
+ Ability to handle pressure and achieve desired outcomes
+ Strong proficiency in Microsoft Office suite, adept at acquiring new skills and adapting to different software tools as vital for the role
**Other Job Requirements:**
+ Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment
Thermo Fisher Scientific is an EEO/Affirmative Action Employer
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Sales Coordinator - Drive

3205 Melbourne, Victoria Nine

Posted 14 days ago

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This is a Sales Coordinator - Drive role with Nine based in South Melbourne, VIC, AU
== Nine ==

Role Seniority - junior

More about the Sales Coordinator - Drive role at Nine

Client Services Coordinator

9-17 Raglan St, South Melbourne VIC 3205, Australia

Full-time

Company Description

Drive is Nine’s brand appealing to the automotive enthusiast. Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.

Job Description

Drive is looking for the newest Client Services Coordinator to provide crucial sales support for our national accounts. If you're a detail-oriented professional with a passion for digital media and sales, join our fast-paced, high-energy team and help us deliver campaigns that exceed client expectations.

Day to day you will:

  • Assess inventory and create insertion orders (IOs) during the pre-sales phase.

  • Manage, delegate, and oversee campaign implementation across various teams.

  • Act as the key liaison between the sales team, ad operations, and clients.

  • Manage campaign assets and promptly address client change requests.

  • Provide regular forecasting, reporting, and analysis throughout the campaign lifecycle.

Qualifications

What you'll bring:

  • Strong written and verbal communication skills, with a good understanding of PowerPoint and Excel.

  • A solid grasp of digital media and the client/media agency relationship.

  • The ability to manage multiple projects with a high level of quality and attention to detail.

  • A proactive approach to planning and organising tasks to meet deadlines.

  • Experience with ad technologies and platforms like Google Ad Manager and Salesforce (desirable).

Additional information

Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands. 

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team. 

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Nine team will be there to support your growth.

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Event & Sales Coordinator

Merrijig, Victoria Travel + Leisure Co.

Posted 24 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
+ **Live the Alpine Lifestyle close to Mt Buller**
+ **Endless growth opportunities in Australia's largest hotel group**
+ **Flexible, fun and rewarding work environment with employee benefits**
***
**Go where opportunity is always on**
The Sebel Pinnacle Valley Resort is proud to be regarded as the premier conference and events facility in the Victorian High Country. The resort caters for up to 250 pax banquet style and has a variety of indoor and outdoor function venues. The grand ballroom has a wrap around balcony with sweeping views over the High Country and Mt Buller.
An exciting opportunity has become available for an Events & Sales Coordinator to join our dedicated team. Reporting directly to the General Manager, we are seeking a motivated, confident and passionate individual with exceptional customer service skills to drive and deliver business into the hotel. This is a varied and hands on role where you will be the key point of contact for your clients from initial contact right through to their departure after the event.
**Key Responsibilities include:**
+ Coordinate all aspects of events including rooming lists, menu selections, and event logistics, ensuring seamless planning and assisting with execution in collaboration with operational departments.
+ Maintain strong relationships with clients to ensure customer satisfaction, repeat business, and successful event outcomes.
+ Prepare accurate and timely contracts, correspondence, and reports, ensuring clarity and professionalism in all client and team communications.
+ Work closely with departments such as Food & Beverage, Front Office, and Kitchen to ensure accurate handovers, menu planning, and event details are clearly communicated.
+ Ensure timely and accurate invoicing, payments, and data entry in systems such as PurchasePlus, in line with company policy and budget expectations.
+ Compile weekly and monthly sales/activity reports and track market trends to support strategic decision-making and pricing.
+ Meet and greet clients, including PCOs and VIPs, during site inspections and event execution-some weekend work required.
+ Assist the business to meet occupancy and revenue targets.
+ Comply with health and safety protocols and consistently display company values such as integrity, hospitality, innovation, and leadership.
+ Support management and colleagues with a hands-on approach, attend key meetings (e.g., BEO, sales), and contribute to a collaborative and positive team environment.
**Skills, Knowledge & Experience Required:**
+ Displays exceptional customer service
+ Previous experience in a similar role.
+ Attention to detail.
+ Excellent communication skills, both verbal and written.
+ Proven ability to negotiate.
+ Previous experience in Microsoft Office Applications, including Word, Outlook and Excel.
+ Previous experience with Event Management Software
+ Proven ability to recognise and solve problems in the workplace
+ Ability to multi task and work in a fast paced work environment
+ RSA certification
In return for your commitment, you will have the opportunity work amongst excellent working conditions within a supportive and fun team. We provide fantastic career development opportunities and accommodation discounts within the world's leading hotel operator - Accor.
The Sebel Pinnacle Valley Resort is nestled in the Victorian High Country, half an hour from the famous Mt Buller ski fields. Surrounded by rivers, lakes, wineries and mountains, an ideal all season holiday destination.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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InterContinental Sydney Sales Coordinator

Sydney, New South Wales IHG

Posted 7 days ago

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**About Us**
Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.
Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city's prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits.
Due to several internal promotions, we invite you to join our Sales team as **Sales Coordinator** **(Full-time)**
**Your day to day**
No two days are ever them same!
Supporting our Director of Sales & our Account Directors, this is a brilliant opportunity for a switched on administrator / coordinator to provide support to internal and external customers.
Assist in coordination of meetings, support the team with site inspections, client entertainment, familiarisations.
Maintain and update Opera PMS, meeting Broker and Delphi Sales & Catering database ensuring accuracy of information.
Coordinate welcome cards, update Daily sales information, print menus and collateral needed.
Maintain and update various sales tools and systems regularly ensuring all information is kept up to date.
**What we need from you**
We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations, with a passion for all things sales as that's our passion too!
You will be a whizz at all things Microsoft, have excellent writing skills, be highly organised and motivated and enjoy a fast-paced environment whilst working in one of Sydney's most iconic luxury hotels.
We need you to be charming by being approachable, having confidence and showing respect and amazing communication skills both on the phone & in person - you are a people's person and this shines through
Ideally you will have you'll have spent a minimum of one year in similar role and be able to provide a high-level of service excellence to InterContinental Sydney's valued guests with excellent attention to detail & commitment to high standards - we are a Luxury hotel experience
**You must meet the legal requirements to live & work in Australia**
**What we offer**
IHG Australia's **myBenefits** program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & **myPerks** platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand's most popular retailers
Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too.
Visit to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Sales Administration Coordinator

Broadbeach, Queensland Travel + Leisure Co.

Posted 15 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Sales Administration Coordinator plays a vital part in the operation of our Livestream function by providing support to the sales staff in daily support duties. This role will be based on-site at our Corporate Office in Bundall, Gold Coast.
**Please note that this roles requires the successful candidate to have full weekend availability and availability to work school holidays and public holidays.**
This role will partner with the Senior sales support team to:
+ Display leadership values by ensuring the smooth and efficient running of the sales site
+ Be the face and heart of our business through your interactions
+ Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
+ Be the voice of our team through your communications with both internal and external stakeholders
+ Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
+ Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
+ Ensure compliance with cash handling and transactions
**How You'll Be Rewarded**
Build your career with a values-led organisation that champions continuous growth and development for its people. Enjoy a range of fantastic benefits, including global hotel discounts, wellness initiatives, and a comprehensive rewards and recognition program.
**What You'll Bring**
+ High level of energy and self-motivation
+ Strong customer service values and focus
+ Excellent communication skills, both written and verbal
+ Ability to work independently as well in a team environment
+ Proficient in Microsoft Applications and knowledge of CRM systems.
+ Must be available to work across weekends (operational hours of the preview centre inclusive of include Saturday and Sunday)
+ Must be available to work public holidays, school holidays and weekends.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.

Sales Administration Coordinator

Sebastopol, New South Wales Travel + Leisure Co.

Posted 15 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Where You'll Begin Your Journey**
Prepare for an unforgettable journey in this role based at our **Ballarat Office** , because there are no limits to what you can achieve with Travel + Leisure Co., a leader in the fast-paced and exciting hospitality and vacation ownership industries. People make a difference in our business, so our success lies with our employees!
**How You'll Shine**
The Sales Administration Coordinator provides critical support to our onsite Sales team. Duties include, but are not limited to:
+ Generation of contractual documentation in a timely manner while ensuring a high level of accuracy is maintained
+ Display leadership values by ensuring the smooth and efficient running of the sales site
+ Be the face and heart of our business through your interactions
+ Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
+ Be the voice of our team through your communications with both internal and external stakeholders
+ Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
+ Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
+ Ensure compliance with cash handling and transactions
**How You'll Be Rewarded**
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover (following successful probation completion)
+ Birthday leave to celebrate your special day
**What You'll Bring**
+ High level of energy and self-motivation
+ Strong customer service values and focus
+ Excellent communication skills, both written and verbal
+ Ability to work independently as well in a team environment
+ Proficient in Microsoft Applications and knowledge of CRM systems.
+ The ability to work across weekends, evenings, public holidays & school holidays
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Premium Job
Remote Better Homes Realty of Oroville

Posted 3 days ago

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Job Description

Full time Permanent

We are seeking a Customer Service Representative to join our dynamic team in the Real Estate industry. The ideal candidate will be responsible for providing exceptional customer service to clients and assisting them with inquiries and concerns related to their real estate transactions.

Responsibilities:
  • Handle incoming calls and emails from clients regarding their real estate needs
  • Provide information and guidance on available properties, pricing, and market trends
  • Assist clients with scheduling property viewings and showings
  • Coordinate with real estate agents and brokers to ensure smooth transactions
  • Resolve customer complaints and issues in a timely and professional manner
Qualifications:
  • Previous customer service experience in the real estate industry preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency in Microsoft Office and CRM software
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are passionate about providing top-notch customer service and have a keen interest in the real estate industry, we encourage you to apply for this exciting opportunity!

Company Details

Better Homes Realty of Oroville is a real estate agency with 35+ years of combined experience helping people buy and sell homes in the Oroville and Chico areas. They focus on personalized service, aiming to make the real estate process less intimidating for clients. The company also offers property management services for single-family homes, apartments, and commercial properties in Oroville, Chico, Gridley, and Biggs.
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Customer Service Representative

Sydney, New South Wales Abbott

Posted today

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Job Description

**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Sydney location in the Cardiac Rhythm Management business. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
As the Customer Service Representative,ANZ you'll be liaising with customers, finance, distribution, marketing, supply chain, and sales/commercial departments to facilitate the timely and efficient fulfilment of products and services to customers in an order to cash environment.
**What You'll Do**
+ Process purchase orders, stock requests & capital orders.
+ Manage customer service email boxes
+ Manage backorders and open orders on a daily/weekly basis as required
+ Manage case bookings, process shipment and return orders and reconcile kit inventory.
+ Identify and assess customers' needs to achieve satisfaction.
+ Answer customer telephone enquiries, orders, service needs and complaints and log customer feedback.
+ Organise product returns and credits.
+ Work with 3PL teams for the completion of product shipment and returns.
+ Log PR events
+ Create and maintain customer accounts.
+ Extend patient and physician accounts through collaborations with the Product team.
+ Support month-end, quarter end and year end activities.
+ Participate and support system implementations and other related projects as required.
+ Participate and support audit activities as required.
+ Update or notify changes in SOPs/work instructions as required.
**Required Qualifications and Experience**
+ At least 2 years experience in Customer Service in a sales environment
+ Intermediate proficiency in MS Outlook and Excel
+ Strong phone contact handling skills and active listening
**Preferred Qualifications**
+ Working knowledge of ERP and CRM systems, experience with SAP desirable.
+ Intermediate knowledge of Microsoft suite (Word, powerpoint, Excel)
+ Product based customer service experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Customer Service Representative

Geebung, Queensland Iron Mountain

Posted 1 day ago

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Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Summary**
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
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  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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