6 Sales Enablement jobs in Australia

**Summary:**
Meta Reality Labs brings together world-class experts to develop and ship groundbreaking products at the intersection of hardware, software, and content. We have a clear mandate to ship products at scale. In particular, seemingly impossible products that define new categories that advance Meta's mission of connecting the world. The Meta Reality Labs team supports breakthrough development at the intersection of ambitious science and product development. It will operate on short timelines, with extensive use of partnerships that will support the overall mission.We are seeking a Sales Training Manager for our Global Sales Training and Engagement team. This role will focus on creating and executing strategies to deliver training to teams selling our Reality Labs products through retail activations. As these products continue to evolve and advance, the need to deliver clear and engaging training to sales teams becomes even more important. The right candidate will be excited by this opportunity to work in an ever changing, high impact environment.
**Required Skills:**
Sales Training Manager, Consumer Responsibilities:
1. Design and develop comprehensive sales training programs across a variety of self-led and in person techniques, tailored to the needs of internal and external retail sales teams
2. Conduct sales training sessions, both virtually and in person, ensuring consistent, efficient, and engaging delivery
3. Collaborate with cross functional teams to identify and scope training requirements for all Reality Labs products
4. Develop and implement assessment tools to evaluate training effectiveness and measure improvements in sales performance
5. Stay current with industry trends, sales techniques, and product knowledge to continuously improve training content and methodologies
6. Work closely with product marketing, experiences, and sales teams to ensure alignment of training programs with business objectives and product launches
7. Provide regular reports on training activities, participant engagement, and outcomes to leadership teams
8. Contribute to the design and execution of engaging event spaces to help build awareness and mind share for Reality Labs products
**Minimum Qualifications:**
Minimum Qualifications:
9. History of tailoring global training programs to retail audiences throughout APAC
10. Track record of translating ambiguous goals to training programs and measurement strategies
11. Experience presenting to large and small groups to achieve targeted results
12. Proficiency in designing and delivering training programs
13. Demonstrated organizational and project management abilities to complete work on scope, on time, and on budget
14. Success engaging and motivating broad audiences through training principles and instructional design
15. Professional working proficiency in Japanese and English is needed to partner with internal and external audiences in APAC and North American markets
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in consumer electronic sales.
17. Proven experience in a global planning role, preferably within a sales or sales training team.
18. Bachelor's degree in Business, Marketing, Education, or a related field.
19. Category knowledge in AR and MR fields.
**Industry:** Internet

This is a Sales Operations Manager role with Valiant Finance based in Surry Hills, NSW, AU
== Valiant Finance ==

Role Seniority - mid level

More about the Sales Operations Manager role at Valiant Finance

Are you a results-driven professional with a talent for optimising operations and a passion for delivering exceptional customer experiences? Do you thrive in fast-moving environments where strategic thinking and hands-on execution go hand in hand? Are you a natural leader and coach, capable of inspiring teams to achieve their best work?

We're looking for an experienced Operations Manager to join our team. In this high-impact role, reporting directly to the COO, you'll be instrumental in shaping how we continue to scale our business, elevate the customer journey, and embed operational excellence across every part of the business. You’ll work cross-functionally to connect our cutting-edge technology with Sales, Marketing and Customer Success - ensuring every touchpoint is efficient, effective, and aligned with our values of Championing our Customers and Getting Sh!t Done. This is a role for someone who enjoys wearing multiple hats, thrives on solving complex problems, and knows how to turn insights into action.

This role is ideal for someone with experience in a fast-paced startup or scale-up environment, especially if you’ve worked in Business Operations or come from a consulting background where you’ve driven operational improvements across teams or industries. You’re agile, data-driven, and constantly looking for ways to improve systems, processes, and outcomes.

What You'll Be Doing:

• Improving Business Operations

  • Evaluate and optimise existing processes across the customer lifecycle with a focus on scalability, efficiency and consistency of service and customer experience.

  • Identify and implement automation and AI-driven solutions to streamline tasks, reduce manual effort and enhance service delivery. 

  • Continuously monitor performance metrics (e.g., SLAs, lead conversion, connect and abandon rates, active accounts, total opportunities) to quickly identify areas to focus, and lead rapid cross-functional initiatives to improve performance.

  • Support change management efforts to ensure operational continuity and stakeholder alignment.

  • Document and standardise operational workflows, policies, and procedures; support the enablement of customer-facing teams through clear guidance and effective training content.

• Championing Our Customers

  • Collaborate closely with Sales, Marketing, Product and Compliance to ensure a seamless customer experience across all channels.

  • Proactively surface operational challenges and customer pain points, translating them into actionable insights. 

  • Analyse our existing customer backbook to identify high-impact segments and opportunities for tactical re-engagement, and lead targeted outreach initiatives.

  • Support growth of our Partnerships channel alongside BDMs, Relationship Managers and Partner Marketing Manager

• Leading and Managing Others

  • Lead and inspire a number of high-performing operations teams, fostering a culture of performance, accountability, collaboration, learning and continuous improvement.

  • Oversee day-to-day team management of teams, including capacity planning, hiring, KPI setting, daily reporting, structured operating rhythms etc. to ensure all teams are resourced appropriately and perform effectively to meet business goals.

  • Coach and upskill team members on best practices in operational excellence, customer-centric thinking, and data-informed decision-making.

  • Act as a trusted partner to senior leadership, contributing to strategic planning, and driving operational initiatives that support growth and scalability.

What We're Looking For:

We're seeking a professional with:

• 3+ years of relevant work experience in Business Operations, Sales Operations or Operations Management, ideally within a fast-paced start-up / scale-up or consulting firm.

• Proven people leadership experience managing high-performing teams. 

• Strong analytical and problem solving skills with the ability to interpret complex data, identify insights, and translate to data-backed recommendations.

• Demonstrated success in process optimisation and workflow design, with a focus on driving efficiency, scalability and measurable impact.

• Excellent stakeholder management and communication abilities, capable of influencing across all levels of the organisation.

• Hands-on experience with CRM systems (e.g., Salesforce) and a strong understanding of how technology enables operational excellence.

• A "Get Sh*t Done" mentality – resourceful, proactive, and comfortable driving initiatives from conception to execution in a fast-moving environment. 

• Customer-centric mindset with a genuine passion for delivering outstanding customer experiences.

• Experience in Contact Center Operations, Revenue Operations (RevOps) or Customer Experience/Success is desirable

• Experience in the fintech or financial services sector is a bonus, but not a requirement.

Why Join Valiant Finance?

• Impactful Work: Be part of a company that genuinely helps small businesses thrive, leveraging innovative technology that is at the cutting edge in the finance industry.

• Growth & Development: Access to continuous learning opportunities, internal leadership training sessions, and hands on mentorship from experienced leaders from Big 3 management consulting firms and large investment banks. 

• Dynamic Culture: Work in a collaborative, innovative, and supportive environment that values your contribution.

• Flexibility: Enjoy hybrid working options, balancing office collaboration with remote productivity.

• Great Perks: Dog-friendly office, vibrant monthly social calendar, EAP, and exclusive benefits programs.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Valiant Finance team will be there to support your growth.

We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district.
Reports to District Sales Manager
Key Deliverables
Sales Support
+ Support and attend weekly district sales meetings
+ Manage and distribute sales leads
+ Organize Sales training sessions for your district
+ Manage company visitors and arrange meeting schedules with sales team
Reporting
+ Deliver reporting on a frequent basis to support sales initiatives and data integrity
+ Local expert and advocate of Sales Enablement tools
Bids
+ Facilitate bid organization and responses for region's bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.)
+ Local expert on bid management and facilitation
Events
+ Coordinate and deliver customer-facing district events for the Business Development teams
+ Analyze and deliver survey responses
Marketing
+ Local expert and advocate of templates and branding guidelines
+ Support local marketing needs
+ Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations
Personal Growth
+ Attend training and development sessions to understand the requirements of Sales and Sales Operations
+ Work closely with Regional Sales Operations and GEO Sales Operations
+ Take on additional assignments, as required, in support of Business Development in the district/region
+ Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc.
+ The ability to work off-site for local events
+ The ability to travel for trainings
+ Strong problem solving, organizational, and interpersonal skills
+ Ability to work productively both individually and in a team environment
+ Sense of urgency for goal achievement
+ Strong grammar and writing skills
+ Self-motivated with ability to work in a fast paced and constantly changing environment
+ Strong rapport and relationship building focused
+ Empowered to make quick decisions in response to changing conditions
+ Influences others to action
+ Timeliness and accountability for results
+ Attention to detail
+ Strong communication and public speaking skills
+ Fluent in English
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus

Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
AWS is seeking a senior Field Sales Operations professional to partner with a senior sales leader to drive operational excellence supporting accelerated business growth.
This is a high influence position that is expected to drive operational improvements through data-driven decision making, providing strategic insight to senior leaders. Success in this position requires someone who can effectively balance strategic thinking with hands-on data analysis, while collaborating across AWS functions including Finance, Marketing, and Central Operations teams. This role is pivotal in shaping the future of the business through customer segmentation and territory planning, driving growth initiatives and operational excellence.
Key job responsibilities
- Working with leadership and other Sales Operations Managers to support the business unit's weekly/monthly/quarterly/yearly cadence, performance management, annual goals, budgeting and ongoing forecasting processes
- Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, insights and dashboards to drive key business decisions across ANZ.
- Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding strategic initiatives, partner segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
- Lead the modelling and development of recommendations for coverage/capacity/ competency planning aligned with targeted customer segmentation/verticals.
- Drive insights and strategic projects to increase efficiency and/or effectiveness internal in the Sales Operations team and in the field.
- Contribute to the modelling and development of recommendations for segment coverage/capacity/competency planning aligned with targeted customer segmentation/verticals.
A day in the life
You hold a high quality bar and are an effective multi-tasker who can navigate a deadline-driven environment with grace and efficiency. You are comfortable interpreting and applying policy to decision making with empathy. You create and maintain strong working relationships across all levels and disciplines.
About the team
The Field Sales Operations team are part of the ANZ Sales Operations and Strategy team; advisors and partners to ANZ sales leaders driving sales success through operational excellence. The team sits within the APJ and Global Sales Operations organisation.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of finance, business management and sales operations experience
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
- Experience working within a high-growth, technology company
- Experience presenting to senior leadership
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Loyalty Strategy Consulting Sales
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in APAC. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role, you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty. This entrepreneurial role is a great opportunity to shape the direction of our regional practice.
Responsibilities
-Drive growth: Continue to drive the growth of our business in AP, with a specific focus on the Australian and New Zealand markets by identifying and developing new client relationships, and growing our existing relationships
-Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs
-Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery
-Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements
-Collaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients
-Sales Pipeline management; accountability of running and process pipelines
Requirements:
-Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm
- Experience working as a consultant or other professional services role with experience selling within the retail, travel, hospitality industry
-Strong executive presence with experience working with regional and multi-national company executives
-Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization
-Ability to break down and communicate complex ideas in dynamic situations
-History of navigating ambiguity in an unstructured, high-growth environment
-Understands and can speak to the interaction between business and technology
-High level of entrepreneurship, creativity, ownership, and business acumen
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.