60 Sales Engineer jobs in Australia
Sales Engineer
Melbourne, Victoria
Zscaler
Posted 9 days ago
Job Viewed
Job Description
About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
This advertiser has chosen not to accept applicants from your region.
0
Sales Engineer
Perth, Western Australia
Trane Technologies
Posted 16 days ago
Job Viewed
Job Description
At Trane Technologies ( and through our businesses including Trane® ( and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**MTA** , part of **Trane Technologies** group, is a manufacturer of equipment for process cooling, industrial refrigeration and compressed air treatment. With its network of official representatives, it has presence in over 80 countries throughout the world.
As part of our company's development, we are looking for a **Sales Engineer** in **Perth** , responsible for the introduction and deployment of the process/unitary business in Australia.
Reporting to Australia's National Sales Manager - Process and Industrial Products, you will be responsible for developing strong customer relationships, maximizing account share, and ensuring customer retention.
**Key Responsibilities:**
+ Achieve order, sales, and revenue targets as per the regional sales budget.
+ Meet productivity KPIs, maintain prospect and quotation lists, adhere to company sales policies, ensure credit applications are completed, and submit required reports on time
+ Actively promote and educate customers on MTA products, solutions, and industry best practices while collaborating with decision-makers to achieve MTA/Industrial Cooling Solutions specifications.
+ Ensure effective coverage of the assigned territory.
+ Maintain strong relationships with customers.
+ Collaborate with internal support, sales operations, finance, supply chain staff, and the sales development team to achieve sales and business development objectives and explore cross-territory opportunities.
+ Contribute to sales meetings.
+ Organize and assist with commercial activities (e.g., fairs, factory visits).
**Your Profile:**
+ Minimum 3 years of sales experience, preferably in a similar industry.
+ Strong product and market knowledge, understanding of sales concepts and techniques, and commercial insight
+ Customer-oriented with excellent relationship-building skills and experience with consultants, contractors, and end users
+ Degree/technical qualification in mechanical or electrical engineering preferred.
+ Knowledge of water chillers and chiller-based systems is a plus.
+ Valid driver's license.
+ Accurate, punctual, driven, cost-conscious, studious, and able to set priorities and work well in a team.
**Learn More About Us:**
+ Visit our website: MTA website: offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
**MTA** , part of **Trane Technologies** group, is a manufacturer of equipment for process cooling, industrial refrigeration and compressed air treatment. With its network of official representatives, it has presence in over 80 countries throughout the world.
As part of our company's development, we are looking for a **Sales Engineer** in **Perth** , responsible for the introduction and deployment of the process/unitary business in Australia.
Reporting to Australia's National Sales Manager - Process and Industrial Products, you will be responsible for developing strong customer relationships, maximizing account share, and ensuring customer retention.
**Key Responsibilities:**
+ Achieve order, sales, and revenue targets as per the regional sales budget.
+ Meet productivity KPIs, maintain prospect and quotation lists, adhere to company sales policies, ensure credit applications are completed, and submit required reports on time
+ Actively promote and educate customers on MTA products, solutions, and industry best practices while collaborating with decision-makers to achieve MTA/Industrial Cooling Solutions specifications.
+ Ensure effective coverage of the assigned territory.
+ Maintain strong relationships with customers.
+ Collaborate with internal support, sales operations, finance, supply chain staff, and the sales development team to achieve sales and business development objectives and explore cross-territory opportunities.
+ Contribute to sales meetings.
+ Organize and assist with commercial activities (e.g., fairs, factory visits).
**Your Profile:**
+ Minimum 3 years of sales experience, preferably in a similar industry.
+ Strong product and market knowledge, understanding of sales concepts and techniques, and commercial insight
+ Customer-oriented with excellent relationship-building skills and experience with consultants, contractors, and end users
+ Degree/technical qualification in mechanical or electrical engineering preferred.
+ Knowledge of water chillers and chiller-based systems is a plus.
+ Valid driver's license.
+ Accurate, punctual, driven, cost-conscious, studious, and able to set priorities and work well in a team.
**Learn More About Us:**
+ Visit our website: MTA website: offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
This advertiser has chosen not to accept applicants from your region.
1
Senior Sales Engineer
Victoria, Victoria
Commvault
Posted 9 days ago
Job Viewed
Job Description
**Recruitment Fraud Alert**
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
**What to know:**
+ Commvault does _not_ conduct interviews by email or text.
+ We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at
**About Commvault**
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
As a Senior Sales Engineer (SSE), you will be a critical part of the Commvault VIC team, driving pre-sales engagement and technical excellence. You will be an expert on Commvault's products and services, understand the presales methodology, and how decisions impact / influence the customer's bottom line while driving revenue for Commvault.
To succeed in this role, you must be a self-motivated, confident professional who thrives in collaborative environments. You'll be a trusted advisor across all levels both internally and within our partner and customer communities. You bring a deep understanding of pre-sales methodologies, technical leadership, and a passion for innovative technology, helping customers translate business challenges into impactful technical solutions.
**How you will make an impact**
+ Develop and execute territory plans and account strategies with the sales team.
+ Evangelise Commvault's solutions to expand opportunities and engage key stakeholders.
+ Identify and drive new and incremental sales opportunities in collaboration with Account Management.
+ Provide technical guidance throughout the discovery, evaluation, and proposal stages.
+ Participate in proof of value (PoV) creation and cloud architecture discussions.
+ Build relationships with technical decision-makers and execute detailed Technical Account Plans.
+ Present Commvault's messaging and vision to C-suite executives.
+ Deliver compelling product demonstrations, whiteboard discussions, and customer success stories.
+ Provide enablement support for channel and alliance partners.
+ Stay ahead through continuous learning, certifications, and industry trends.
+ Gather and share customer feedback with Product Management to shape future innovations.
+ Build best practices and share knowledge with the team to continuously develop and enhance both your personal and team capabilities.
+ Participate in industry events as required
**What you will bring**
To be successful in the role, you should have:
+ 8+ years in software or storage industries
+ 10+ years in a pre-sales engineer role
+ Strong understanding of cloud platforms (AWS, Azure, GCP) and modern technologies (containers, Kubernetes/OpenShift)
+ Experience working with Enterprise & Public Sector Clients and competitive knowledge in the market.
+ Expertise in data management solutions (backup & recovery, security resilience, migration, compliance, cloud workloads).
+ Solid grasp of software licensing, cloud sizing, and enterprise applications (SAP, Oracle, Exchange, SharePoint, Active Directory).
+ Deep knowledge of infrastructure technologies (storage, servers, networking, cloud, hyper-convergence).
+ Ability to travel interstate as required
+ Proficiency with CRM tools (Salesforce) and sales methodologies (e.g., MEDDPICC).
+ BS or MS in Computer Science, Engineering, or a related IT field (preferred).
**Meet the Leader:** Reporting to the Director, Sales Engineering, ANZ - Aaron Robinson ( .
**Why you'll love working here:**
+ High income earning opportunities based on self-performance.
+ Opportunity for Presidents Club
+ Employee Stock Purchase Plan (ESPP)
+ Continuous professional development and product training
+ Sales training in MEDDPICC and Command of the Message
#LI-CS1
#LI-REMOTE
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to .
Commvault's Privacy Policy (
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
**What to know:**
+ Commvault does _not_ conduct interviews by email or text.
+ We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at
**About Commvault**
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
As a Senior Sales Engineer (SSE), you will be a critical part of the Commvault VIC team, driving pre-sales engagement and technical excellence. You will be an expert on Commvault's products and services, understand the presales methodology, and how decisions impact / influence the customer's bottom line while driving revenue for Commvault.
To succeed in this role, you must be a self-motivated, confident professional who thrives in collaborative environments. You'll be a trusted advisor across all levels both internally and within our partner and customer communities. You bring a deep understanding of pre-sales methodologies, technical leadership, and a passion for innovative technology, helping customers translate business challenges into impactful technical solutions.
**How you will make an impact**
+ Develop and execute territory plans and account strategies with the sales team.
+ Evangelise Commvault's solutions to expand opportunities and engage key stakeholders.
+ Identify and drive new and incremental sales opportunities in collaboration with Account Management.
+ Provide technical guidance throughout the discovery, evaluation, and proposal stages.
+ Participate in proof of value (PoV) creation and cloud architecture discussions.
+ Build relationships with technical decision-makers and execute detailed Technical Account Plans.
+ Present Commvault's messaging and vision to C-suite executives.
+ Deliver compelling product demonstrations, whiteboard discussions, and customer success stories.
+ Provide enablement support for channel and alliance partners.
+ Stay ahead through continuous learning, certifications, and industry trends.
+ Gather and share customer feedback with Product Management to shape future innovations.
+ Build best practices and share knowledge with the team to continuously develop and enhance both your personal and team capabilities.
+ Participate in industry events as required
**What you will bring**
To be successful in the role, you should have:
+ 8+ years in software or storage industries
+ 10+ years in a pre-sales engineer role
+ Strong understanding of cloud platforms (AWS, Azure, GCP) and modern technologies (containers, Kubernetes/OpenShift)
+ Experience working with Enterprise & Public Sector Clients and competitive knowledge in the market.
+ Expertise in data management solutions (backup & recovery, security resilience, migration, compliance, cloud workloads).
+ Solid grasp of software licensing, cloud sizing, and enterprise applications (SAP, Oracle, Exchange, SharePoint, Active Directory).
+ Deep knowledge of infrastructure technologies (storage, servers, networking, cloud, hyper-convergence).
+ Ability to travel interstate as required
+ Proficiency with CRM tools (Salesforce) and sales methodologies (e.g., MEDDPICC).
+ BS or MS in Computer Science, Engineering, or a related IT field (preferred).
**Meet the Leader:** Reporting to the Director, Sales Engineering, ANZ - Aaron Robinson ( .
**Why you'll love working here:**
+ High income earning opportunities based on self-performance.
+ Opportunity for Presidents Club
+ Employee Stock Purchase Plan (ESPP)
+ Continuous professional development and product training
+ Sales training in MEDDPICC and Command of the Message
#LI-CS1
#LI-REMOTE
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to .
Commvault's Privacy Policy (
This advertiser has chosen not to accept applicants from your region.
2
Senior Sales Engineer
Zscaler
Posted 9 days ago
Job Viewed
Job Description
About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
This advertiser has chosen not to accept applicants from your region.
3
Senior Sales Engineer
Melbourne, Victoria
Zscaler
Posted 16 days ago
Job Viewed
Job Description
About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
This advertiser has chosen not to accept applicants from your region.
4
Senior Sales Engineer - Adelaide
Zscaler
Posted 16 days ago
Job Viewed
Job Description
About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Sales Engineer to join our Australia and New Zealand Sales Engineering team. Reporting to the Senior Manager, Sales Engineering, you'll be responsible for:
+ Showcasing Zscaler platform to potential customers
+ Presenting demos, collecting technical requirements, creating evaluation test plans and overseeing the evaluation process
+ Providing technical expertise and advice to enterprise customers
+ Taking total ownership of the technical sale and processes
**What We're Looking for (Minimum Qualifications)**
+ BSCs or equivalent with extensive experience as an SE or systems integrator
+ 4+ years of experience in Pre-Sales roles, with at least some experience in selling security / networking solutions in direct sales or high-touch sales environments
+ HTTP and web related technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience working with routing and switching products, including troubleshooting
+ Understanding of SaaS based technologies and network security technologies
+ Hands-on experience with systems installation, configuration and administration of macOS, UNIX/Linux and Windows-based systems
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
This advertiser has chosen not to accept applicants from your region.
5
Senior Sales Engineer - Federal - ACT Based.
Australian Capital Territory, Australian Capital Territory
Commvault
Posted 10 days ago
Job Viewed
Job Description
**Recruitment Fraud Alert**
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
**What to know:**
+ Commvault does _not_ conduct interviews by email or text.
+ We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at
**About Commvault**
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
As a Senior Sales Engineer (SSE), you will be a critical part of the Commvault Federal Sales Team, driving pre-sales engagement and technical excellence. You will be an expert on Commvault's products and services, understand the presales methodology, and how decisions impact / influence the customer's bottom line while driving revenue for Commvault.
To succeed in this role, you must be a self-motivated, confident professional who thrives in collaborative environments. You'll be a trusted advisor across all levels-both internally and within our partner and customer communities. You bring a deep understanding of pre-sales methodologies, technical leadership, and a passion for innovative technology, helping customers translate business challenges into impactful technical solutions.
**How you will make an impact**
+ Develop and execute territory plans and account strategies with the sales team.
+ Evangelise Commvault's solutions to expand opportunities and engage key stakeholders.
+ Identify and drive new and incremental sales opportunities in collaboration with Account Management.
+ Provide technical guidance throughout the discovery, evaluation, and proposal stages.
+ Participate in proof of value (PoV) creation and cloud architecture discussions.
+ Build relationships with technical decision-makers and execute detailed Technical Account Plans.
+ Present Commvault's messaging and vision to C-suite executives.
+ Deliver compelling product demonstrations, whiteboard discussions, and customer success stories.
+ Provide enablement support for channel and alliance partners.
+ Stay ahead through continuous learning, certifications, and industry trends.
+ Gather and share customer feedback with Product Management to shape future innovations.
+ Build best practices and share knowledge with the team to continuously develop and enhance both your personal and team capabilities.
**Who you are**
To be successful in the role, you should have:
+ 8+ years in software or storage industries
+ 10+ years in a pre-sales engineer role
+ Security clearance (NV1 or higher)
+ Strong understanding of cloud platforms (AWS, Azure, GCP) and modern technologies (containers, Kubernetes/OpenShift) is desirable.
+ Experience working with Public Sector Clients and competitive knowledge in the market.
+ Expertise in data management solutions (backup & recovery, security resilience, migration, compliance, cloud workloads).
+ Solid grasp of software licensing, cloud sizing, and enterprise applications (SAP, Oracle, Exchange, SharePoint, Active Directory).
+ Deep knowledge of infrastructure technologies (storage, servers, networking, cloud, hyper-convergence).
+ Proficiency with CRM tools (Salesforce) and sales methodologies (e.g., MEDDPICC).
+ BS or MS in Computer Science, Engineering, or a related IT field (preferred).
#LI-CS1
#LI-REMOTE
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to .
Commvault's Privacy Policy (
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
**What to know:**
+ Commvault does _not_ conduct interviews by email or text.
+ We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at
**About Commvault**
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
As a Senior Sales Engineer (SSE), you will be a critical part of the Commvault Federal Sales Team, driving pre-sales engagement and technical excellence. You will be an expert on Commvault's products and services, understand the presales methodology, and how decisions impact / influence the customer's bottom line while driving revenue for Commvault.
To succeed in this role, you must be a self-motivated, confident professional who thrives in collaborative environments. You'll be a trusted advisor across all levels-both internally and within our partner and customer communities. You bring a deep understanding of pre-sales methodologies, technical leadership, and a passion for innovative technology, helping customers translate business challenges into impactful technical solutions.
**How you will make an impact**
+ Develop and execute territory plans and account strategies with the sales team.
+ Evangelise Commvault's solutions to expand opportunities and engage key stakeholders.
+ Identify and drive new and incremental sales opportunities in collaboration with Account Management.
+ Provide technical guidance throughout the discovery, evaluation, and proposal stages.
+ Participate in proof of value (PoV) creation and cloud architecture discussions.
+ Build relationships with technical decision-makers and execute detailed Technical Account Plans.
+ Present Commvault's messaging and vision to C-suite executives.
+ Deliver compelling product demonstrations, whiteboard discussions, and customer success stories.
+ Provide enablement support for channel and alliance partners.
+ Stay ahead through continuous learning, certifications, and industry trends.
+ Gather and share customer feedback with Product Management to shape future innovations.
+ Build best practices and share knowledge with the team to continuously develop and enhance both your personal and team capabilities.
**Who you are**
To be successful in the role, you should have:
+ 8+ years in software or storage industries
+ 10+ years in a pre-sales engineer role
+ Security clearance (NV1 or higher)
+ Strong understanding of cloud platforms (AWS, Azure, GCP) and modern technologies (containers, Kubernetes/OpenShift) is desirable.
+ Experience working with Public Sector Clients and competitive knowledge in the market.
+ Expertise in data management solutions (backup & recovery, security resilience, migration, compliance, cloud workloads).
+ Solid grasp of software licensing, cloud sizing, and enterprise applications (SAP, Oracle, Exchange, SharePoint, Active Directory).
+ Deep knowledge of infrastructure technologies (storage, servers, networking, cloud, hyper-convergence).
+ Proficiency with CRM tools (Salesforce) and sales methodologies (e.g., MEDDPICC).
+ BS or MS in Computer Science, Engineering, or a related IT field (preferred).
#LI-CS1
#LI-REMOTE
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to .
Commvault's Privacy Policy (
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Lead
Chatswood, New South Wales
RELX INC
Posted 16 days ago
Job Viewed
Job Description
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Specialist II
Sydney, New South Wales
RELX INC
Posted today
Job Viewed
Job Description
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team
LexisNexis Risk Solutions is seeking a bright, dynamic, and hands-on 2nd Line Support Analyst to join our esteemed team. This role will be based in our St Leonards Sydney office and will focus primarily on providing technical support to users in Australia, while also working in close collaboration with colleagues to support users across the Asia-Pacific region.
About The Role
The successful candidate will additionally liaise with 1st line Service Desk analysts and 3rd line senior support specialists to ensure the delivery of efficient, reliable, and seamless IT operations
As a member of our global Infrastructure and Enterprise Services group, consisting of over 130 professionals and providing support to more than 11,000 Windows and MacOS users across diverse business units and geographical regions, you will assume a critical role in ensuring the consistent delivery of world-class IT support services.
Responsibilities
+ Proven enterprise-level experience supporting both MacOS and Windows environments
+ Proficiency with Windows build and deployment tools (e.g., Microsoft Autopilot, MDT, SCCM)
+ Experience with MacOS management tools (e.g., JAMF Pro)
+ Strong knowledge of Active Directory administration and account management processes
+ Expertise in troubleshooting Microsoft Teams and Outlook, including Exchange/Office 365 connectivity issues
+ Experience with VPN solutions (e.g., Cisco VPN with multifactor authentication)
+ Familiarity with ITSM platforms (e.g., ServiceNow, Remedy)
+ Skilled in connecting and supporting mobile devices (iOS, Android, Windows) in a corporate environment
+ Competence in basic hardware maintenance and troubleshooting (e.g., Dell laptops, MacBooks, iPhones, etc.)
+ Experience operating AV equipment (e.g., Logitech Rally systems)
Requirements
+ Fluency in spoken and written English, with strong communication skills
+ A strong communicator who values teamwork and customer service
+ Independent, reliable, and responsible, with excellent attention to detail
+ Highly organised and able to prioritise effectively
+ Flexible in finding solutions, yet process-oriented, with the ability to follow established procedures while also identifying opportunities for improvement
+ Proactive in problem-solving, with a hands-on approach to technical challenge
+ Experience with Citrix client troubleshooting
+ Basic network troubleshooting skills
+ Foundational knowledge of PowerShell scripting
Learn more about the LexisNexis Risk team and how we work here ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team
LexisNexis Risk Solutions is seeking a bright, dynamic, and hands-on 2nd Line Support Analyst to join our esteemed team. This role will be based in our St Leonards Sydney office and will focus primarily on providing technical support to users in Australia, while also working in close collaboration with colleagues to support users across the Asia-Pacific region.
About The Role
The successful candidate will additionally liaise with 1st line Service Desk analysts and 3rd line senior support specialists to ensure the delivery of efficient, reliable, and seamless IT operations
As a member of our global Infrastructure and Enterprise Services group, consisting of over 130 professionals and providing support to more than 11,000 Windows and MacOS users across diverse business units and geographical regions, you will assume a critical role in ensuring the consistent delivery of world-class IT support services.
Responsibilities
+ Proven enterprise-level experience supporting both MacOS and Windows environments
+ Proficiency with Windows build and deployment tools (e.g., Microsoft Autopilot, MDT, SCCM)
+ Experience with MacOS management tools (e.g., JAMF Pro)
+ Strong knowledge of Active Directory administration and account management processes
+ Expertise in troubleshooting Microsoft Teams and Outlook, including Exchange/Office 365 connectivity issues
+ Experience with VPN solutions (e.g., Cisco VPN with multifactor authentication)
+ Familiarity with ITSM platforms (e.g., ServiceNow, Remedy)
+ Skilled in connecting and supporting mobile devices (iOS, Android, Windows) in a corporate environment
+ Competence in basic hardware maintenance and troubleshooting (e.g., Dell laptops, MacBooks, iPhones, etc.)
+ Experience operating AV equipment (e.g., Logitech Rally systems)
Requirements
+ Fluency in spoken and written English, with strong communication skills
+ A strong communicator who values teamwork and customer service
+ Independent, reliable, and responsible, with excellent attention to detail
+ Highly organised and able to prioritise effectively
+ Flexible in finding solutions, yet process-oriented, with the ability to follow established procedures while also identifying opportunities for improvement
+ Proactive in problem-solving, with a hands-on approach to technical challenge
+ Experience with Citrix client troubleshooting
+ Basic network troubleshooting skills
+ Foundational knowledge of PowerShell scripting
Learn more about the LexisNexis Risk team and how we work here ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Engineer- SCCM
Microsoft Corporation
Posted 2 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
- Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.
**Qualifications**
Job qualifications:
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience.
+ 2+ years experience working in a customer-facing role (e.g., internal and/or external).
+ 2+ years experience working on technical projects.
**Core Skills MECM Include :**
+ Experience in Microsoft Configuration Manager (current branch and previous versions) and Preferred Microsoft Intune.
+ Microsoft Endpoint Manager Administration, High Availability for Sites, MECM Hierarchies, and Architecture.
+ Knowledge and advanced troubleshooting skills with Microsoft MECM/SCCM.
+ Task sequence creation and troubleshooting for OSD
+ Experience in WSUS, Software Update Management, Windows updates implementation and troubleshooting
+ Application deployment, Packaging and content transfer via MECM and troubleshooting
+ Co-management implementation and troubleshooting
+ MECM Role implementation and troubleshooting
+ SCCM Client health monitoring and troubleshooting
+ Operating Systems Concepts - Active Directory, Security, OS Internals
+ Networking concepts - DNS, DHCP, protocols, Devices
+ IIS Concepts - Configuration, Architecture, SSL and Kerberos
+ Strong experience in Windows 2012 R2 , 2016, 2019 & 2022 server
+ Enhanced HTTP & HTTPS MECM configuration
+ Tools - Netmon, Perfmon,Procmon, SQL Profiler & Procmon
+ Basic SQL Server Administration concepts
Australian Citizenship is preferred, role based in Sydney
Language skills: Korean, Japanese or Chinese/Mandarin preferred
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
- Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.
**Qualifications**
Job qualifications:
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience.
+ 2+ years experience working in a customer-facing role (e.g., internal and/or external).
+ 2+ years experience working on technical projects.
**Core Skills MECM Include :**
+ Experience in Microsoft Configuration Manager (current branch and previous versions) and Preferred Microsoft Intune.
+ Microsoft Endpoint Manager Administration, High Availability for Sites, MECM Hierarchies, and Architecture.
+ Knowledge and advanced troubleshooting skills with Microsoft MECM/SCCM.
+ Task sequence creation and troubleshooting for OSD
+ Experience in WSUS, Software Update Management, Windows updates implementation and troubleshooting
+ Application deployment, Packaging and content transfer via MECM and troubleshooting
+ Co-management implementation and troubleshooting
+ MECM Role implementation and troubleshooting
+ SCCM Client health monitoring and troubleshooting
+ Operating Systems Concepts - Active Directory, Security, OS Internals
+ Networking concepts - DNS, DHCP, protocols, Devices
+ IIS Concepts - Configuration, Architecture, SSL and Kerberos
+ Strong experience in Windows 2012 R2 , 2016, 2019 & 2022 server
+ Enhanced HTTP & HTTPS MECM configuration
+ Tools - Netmon, Perfmon,Procmon, SQL Profiler & Procmon
+ Basic SQL Server Administration concepts
Australian Citizenship is preferred, role based in Sydney
Language skills: Korean, Japanese or Chinese/Mandarin preferred
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
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