74 Sales Excellence jobs in Australia

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

This is a Sales Operations Manager role with Valiant Finance based in Surry Hills, NSW, AU
== Valiant Finance ==

Role Seniority - mid level

More about the Sales Operations Manager role at Valiant Finance

Are you a results-driven professional with a talent for optimising operations and a passion for delivering exceptional customer experiences? Do you thrive in fast-moving environments where strategic thinking and hands-on execution go hand in hand? Are you a natural leader and coach, capable of inspiring teams to achieve their best work?

We're looking for an experienced Operations Manager to join our team. In this high-impact role, reporting directly to the COO, you'll be instrumental in shaping how we continue to scale our business, elevate the customer journey, and embed operational excellence across every part of the business. You’ll work cross-functionally to connect our cutting-edge technology with Sales, Marketing and Customer Success - ensuring every touchpoint is efficient, effective, and aligned with our values of Championing our Customers and Getting Sh!t Done. This is a role for someone who enjoys wearing multiple hats, thrives on solving complex problems, and knows how to turn insights into action.

This role is ideal for someone with experience in a fast-paced startup or scale-up environment, especially if you’ve worked in Business Operations or come from a consulting background where you’ve driven operational improvements across teams or industries. You’re agile, data-driven, and constantly looking for ways to improve systems, processes, and outcomes.

What You'll Be Doing:

• Improving Business Operations

  • Evaluate and optimise existing processes across the customer lifecycle with a focus on scalability, efficiency and consistency of service and customer experience.

  • Identify and implement automation and AI-driven solutions to streamline tasks, reduce manual effort and enhance service delivery. 

  • Continuously monitor performance metrics (e.g., SLAs, lead conversion, connect and abandon rates, active accounts, total opportunities) to quickly identify areas to focus, and lead rapid cross-functional initiatives to improve performance.

  • Support change management efforts to ensure operational continuity and stakeholder alignment.

  • Document and standardise operational workflows, policies, and procedures; support the enablement of customer-facing teams through clear guidance and effective training content.

• Championing Our Customers

  • Collaborate closely with Sales, Marketing, Product and Compliance to ensure a seamless customer experience across all channels.

  • Proactively surface operational challenges and customer pain points, translating them into actionable insights. 

  • Analyse our existing customer backbook to identify high-impact segments and opportunities for tactical re-engagement, and lead targeted outreach initiatives.

  • Support growth of our Partnerships channel alongside BDMs, Relationship Managers and Partner Marketing Manager

• Leading and Managing Others

  • Lead and inspire a number of high-performing operations teams, fostering a culture of performance, accountability, collaboration, learning and continuous improvement.

  • Oversee day-to-day team management of teams, including capacity planning, hiring, KPI setting, daily reporting, structured operating rhythms etc. to ensure all teams are resourced appropriately and perform effectively to meet business goals.

  • Coach and upskill team members on best practices in operational excellence, customer-centric thinking, and data-informed decision-making.

  • Act as a trusted partner to senior leadership, contributing to strategic planning, and driving operational initiatives that support growth and scalability.

What We're Looking For:

We're seeking a professional with:

• 3+ years of relevant work experience in Business Operations, Sales Operations or Operations Management, ideally within a fast-paced start-up / scale-up or consulting firm.

• Proven people leadership experience managing high-performing teams. 

• Strong analytical and problem solving skills with the ability to interpret complex data, identify insights, and translate to data-backed recommendations.

• Demonstrated success in process optimisation and workflow design, with a focus on driving efficiency, scalability and measurable impact.

• Excellent stakeholder management and communication abilities, capable of influencing across all levels of the organisation.

• Hands-on experience with CRM systems (e.g., Salesforce) and a strong understanding of how technology enables operational excellence.

• A "Get Sh*t Done" mentality – resourceful, proactive, and comfortable driving initiatives from conception to execution in a fast-moving environment. 

• Customer-centric mindset with a genuine passion for delivering outstanding customer experiences.

• Experience in Contact Center Operations, Revenue Operations (RevOps) or Customer Experience/Success is desirable

• Experience in the fintech or financial services sector is a bonus, but not a requirement.

Why Join Valiant Finance?

• Impactful Work: Be part of a company that genuinely helps small businesses thrive, leveraging innovative technology that is at the cutting edge in the finance industry.

• Growth & Development: Access to continuous learning opportunities, internal leadership training sessions, and hands on mentorship from experienced leaders from Big 3 management consulting firms and large investment banks. 

• Dynamic Culture: Work in a collaborative, innovative, and supportive environment that values your contribution.

• Flexibility: Enjoy hybrid working options, balancing office collaboration with remote productivity.

• Great Perks: Dog-friendly office, vibrant monthly social calendar, EAP, and exclusive benefits programs.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Valiant Finance team will be there to support your growth.

We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district.
Reports to District Sales Manager
Key Deliverables
Sales Support
+ Support and attend weekly district sales meetings
+ Manage and distribute sales leads
+ Organize Sales training sessions for your district
+ Manage company visitors and arrange meeting schedules with sales team
Reporting
+ Deliver reporting on a frequent basis to support sales initiatives and data integrity
+ Local expert and advocate of Sales Enablement tools
Bids
+ Facilitate bid organization and responses for region's bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.)
+ Local expert on bid management and facilitation
Events
+ Coordinate and deliver customer-facing district events for the Business Development teams
+ Analyze and deliver survey responses
Marketing
+ Local expert and advocate of templates and branding guidelines
+ Support local marketing needs
+ Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations
Personal Growth
+ Attend training and development sessions to understand the requirements of Sales and Sales Operations
+ Work closely with Regional Sales Operations and GEO Sales Operations
+ Take on additional assignments, as required, in support of Business Development in the district/region
+ Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc.
+ The ability to work off-site for local events
+ The ability to travel for trainings
+ Strong problem solving, organizational, and interpersonal skills
+ Ability to work productively both individually and in a team environment
+ Sense of urgency for goal achievement
+ Strong grammar and writing skills
+ Self-motivated with ability to work in a fast paced and constantly changing environment
+ Strong rapport and relationship building focused
+ Empowered to make quick decisions in response to changing conditions
+ Influences others to action
+ Timeliness and accountability for results
+ Attention to detail
+ Strong communication and public speaking skills
+ Fluent in English
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus

Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
AWS is seeking a senior Field Sales Operations professional to partner with a senior sales leader to drive operational excellence supporting accelerated business growth.
This is a high influence position that is expected to drive operational improvements through data-driven decision making, providing strategic insight to senior leaders. Success in this position requires someone who can effectively balance strategic thinking with hands-on data analysis, while collaborating across AWS functions including Finance, Marketing, and Central Operations teams. This role is pivotal in shaping the future of the business through customer segmentation and territory planning, driving growth initiatives and operational excellence.
Key job responsibilities
- Working with leadership and other Sales Operations Managers to support the business unit's weekly/monthly/quarterly/yearly cadence, performance management, annual goals, budgeting and ongoing forecasting processes
- Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, insights and dashboards to drive key business decisions across ANZ.
- Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding strategic initiatives, partner segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
- Lead the modelling and development of recommendations for coverage/capacity/ competency planning aligned with targeted customer segmentation/verticals.
- Drive insights and strategic projects to increase efficiency and/or effectiveness internal in the Sales Operations team and in the field.
- Contribute to the modelling and development of recommendations for segment coverage/capacity/competency planning aligned with targeted customer segmentation/verticals.
A day in the life
You hold a high quality bar and are an effective multi-tasker who can navigate a deadline-driven environment with grace and efficiency. You are comfortable interpreting and applying policy to decision making with empathy. You create and maintain strong working relationships across all levels and disciplines.
About the team
The Field Sales Operations team are part of the ANZ Sales Operations and Strategy team; advisors and partners to ANZ sales leaders driving sales success through operational excellence. The team sits within the APJ and Global Sales Operations organisation.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of finance, business management and sales operations experience
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
- Experience working within a high-growth, technology company
- Experience presenting to senior leadership
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Overview**
We're in growth mode across the APAC region-and looking for a seasoned, strategic, and high-impact Professional Services Pre-Sales Solution Architect to shape and drive transformational services programs on the ServiceNow AI, CRM & Industry Platform. This role is pivotal in expanding ServiceNow's footprint through business transformation, value-led services engagements, and AI-powered solutions.
You will partner closely with Service Sales Executives, Account Executives, Solution Consulting, and other go-to-market teams to design and position large, complex, and transformational service-led deals with some of our most strategic customers. Acting as the single thread providing continuity from sales to delivery, you will ensure that every program of work is aligned to customer outcomes, commercially sound, and positioned for successful execution.
This role isn't just about supporting growth-it's about leading with AI and business transformation to help our customers achieve tangible outcomes faster, while making ServiceNow the best buying decision they've ever made.
**What You'll Do**
+ Partner closely with Service Sales Executives and align with Account Executives, Solution Consulting, and other go-to-market teams to position and sell high-value professional services engagements.
+ Act as the single point of continuity from sales to early delivery, providing continuity into the early phases of delivery and ensuring a seamless transition into execution.
+ Lead discovery workshops with strategic and enterprise customers to uncover business goals, transformation priorities, and AI-driven opportunities.
+ Translate vision into a clearly defined delivery scope - producing Statements of Work (SOWs), delivery roadmaps, resource plans, and success criteria.
+ Build accurate services estimates, select the right pricing model (T&M, fixed price, or subscription based), and ensure profitable delivery margins.
+ Collaborate with Solution Architects, Practice Leads, and Delivery Managers to validate feasibility, identify risks, and secure the right skills for success.
+ Present proposals and delivery strategies to executives, articulating both the technical solution and the business value case.
+ Shape AI-enabled workflows and intelligent automation approaches that accelerate time-to-value and maximize ROI on the ServiceNow platform.
+ Act as the trusted advisor during the pre-delivery phase, ensuring smooth transition from sales to delivery.
**Why Join Us**
+ Influence multi-million-dollar transformation programs at the earliest stage.
+ Work directly with enterprise customers on high-impact ServiceNow and AI-driven initiatives.
+ Be part of a team that values both outcomes and excellence in delivery.
+ Competitive compensation, performance bonuses, and clear career growth opportunities.
**What You'll Bring**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Proven ServiceNow delivery experience in large-scale transformation programs across multiple modules.
+ Strong commercial skills - able to scope, estimate, and structure profitable deals.
+ Executive presence and the ability to engage with C-level stakeholders.
+ Demonstrated success in pre-sales or solution architecture for professional services and advisory services.
+ Ability to lead discovery workshops, identify value opportunities, and translate vision into deliverable outcomes.
+ Strong market insight into industry trends and their impact on customer transformation priorities, particularly in AI, CRM, and enterprise service management.
+ A collaborative, one-team mindset - skilled at working across sales, solution consulting, and delivery organisations.
+ ServiceNow certifications (CSA, CIS, CMA/CTA) strongly preferred
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
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This is a Business Development Representative role with HiBob based in Sydney, NSW, AU
== HiBob ==

Role Seniority - junior

More about the Business Development Representative role at HiBob

Business Development Representative

Australia, Australia · Permanent · On site

About HiBob

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies across the globe.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as HiPages, Airtasker, and The Brand Power Company rely upon Bob to help them create the best work experiences for their people.

Come and be you with us 

Being a Bobber is all about being your authentic self. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do the best work of your career. We’re on a mission to grow HiBob in the region and we want you to join us!

Job requirements

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.

• Have 1+ years in lead generation or outbound sales experience

• Strong interest, or experience working for a SaaS organization

• Passionate about people and building relationships

• Have exceptional interpersonal skills including strong verbal and written communication skills

• An enthusiastic, reliable, and independent self-starter with strong organizational skills

• Consider yourself a problem solving who thinks creatively

• Can multi-task and shift priorities as needed

• Driven as an individual contributor, but love to collaborate as part of a team

It’s also a bonus if you have:

• Experience working with Salesforce, Outreach/Salesloft, LinkedIn Sales Navigator

• Experience or knowledge in HR or with HR tech related platforms

Job responsibilities

BDRs at HiBob play an important part in the growth of our organization as we expand and scale. Through collaboration with our Marketing team to execute campaigns, our team builds the top end of our revenue funnel by prospecting and communicating with potential customers every day. You’ll see those prospects move through the customer journey and celebrate each success along the way with our global team.

• Prospect, identify, initiate, develop and nurture business relationships and opportunities in market/target accounts to generate new business opportunities.

• Perform timely outbound calls and engage in other forms of communication (i.e. email etc.) to prospect new opportunities.

• Identify key decision-makers, determine buying readiness and timelines.

• Capture and manage information/data/metrics in our Salesforce CRM system.

• Attend trade shows, events and conferences

• Network with Market influencers, Consultants and Partners.

Job benefits

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity options alongside all of this:

• Company share options plan - every employee can eventually become a shareHolder

• Hybrid working from day 1

• Work from home allowance - to get your home office set up!

• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)

• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter

• 2 Social Impact days per year for volunteering

• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme

• Fun company and team social events (locally and virtually with our global teams)

• We love birthdays - take the day off and receive a special gift

• Catered Thursday lunches and coffee!

• Dog-friendly office

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!

Note: We will only consider candidates located in the Sydney Metro Area who are willing to work in our Sydney office at least two days a week. We love collaborating and connecting with our team members in-person, and we hope you will too!

As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission.

Base salaries for this range range from $5, 000 - 80, 500 per annum. This role has a 30% additional variable compensation component based on achievement of target. 

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the HiBob team will be there to support your growth.