70 Sales Excellence jobs in Australia

**Location:**
SG Office Singapore
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Sales
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
The Sales Operations Business Partner will own Confluent's sales processes and work closely with the AVP(s) / RSD(s) of Sales (Singapore, Greater China, Indonesia, Korea and ANZ) to help manage the team's selling efforts. The Sales Ops Business Partner's primary responsibilities will be to provide data and analytical support to manage and improve Confluent's sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company's current quarter's business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team.
**What You Will Do:**
+ Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
+ Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
+ Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
+ Lead efforts to standardize processes and systems (e.g. Salesforce.com ) to enable accurate and efficient data collection and management of the company's sales efforts
+ Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
+ Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
+ Collaborate across all business units and functions (Finance, Compensation, AE's, Data Science, BD, Field Marketing, etc.)
+ Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization
**What You Will Bring:**
+ Culture is a huge part of Confluent, we're searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events.
+ Smart, humble and empathetic
+ Hard working, you get things done
+ Hungry to learn in a field which is ever evolving
+ Adaptable to the myriad of challenges each day can present
+ Inquisitive and not afraid to ask all the questions, no matter how basic
+ Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
+ Strive for excellence in your work, your team and the company
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Overview**
We're in growth mode across the APAC region-and looking for a seasoned, strategic, and high-impact Professional Services Pre-Sales Solution Architect to shape and drive transformational services programs on the ServiceNow AI, CRM & Industry Platform. This role is pivotal in expanding ServiceNow's footprint through business transformation, value-led services engagements, and AI-powered solutions.
You will partner closely with Service Sales Executives, Account Executives, Solution Consulting, and other go-to-market teams to design and position large, complex, and transformational service-led deals with some of our most strategic customers. Acting as the single thread providing continuity from sales to delivery, you will ensure that every program of work is aligned to customer outcomes, commercially sound, and positioned for successful execution.
This role isn't just about supporting growth-it's about leading with AI and business transformation to help our customers achieve tangible outcomes faster, while making ServiceNow the best buying decision they've ever made.
**What You'll Do**
+ Partner closely with Service Sales Executives and align with Account Executives, Solution Consulting, and other go-to-market teams to position and sell high-value professional services engagements.
+ Act as the single point of continuity from sales to early delivery, providing continuity into the early phases of delivery and ensuring a seamless transition into execution.
+ Lead discovery workshops with strategic and enterprise customers to uncover business goals, transformation priorities, and AI-driven opportunities.
+ Translate vision into a clearly defined delivery scope - producing Statements of Work (SOWs), delivery roadmaps, resource plans, and success criteria.
+ Build accurate services estimates, select the right pricing model (T&M, fixed price, or subscription based), and ensure profitable delivery margins.
+ Collaborate with Solution Architects, Practice Leads, and Delivery Managers to validate feasibility, identify risks, and secure the right skills for success.
+ Present proposals and delivery strategies to executives, articulating both the technical solution and the business value case.
+ Shape AI-enabled workflows and intelligent automation approaches that accelerate time-to-value and maximize ROI on the ServiceNow platform.
+ Act as the trusted advisor during the pre-delivery phase, ensuring smooth transition from sales to delivery.
**Why Join Us**
+ Influence multi-million-dollar transformation programs at the earliest stage.
+ Work directly with enterprise customers on high-impact ServiceNow and AI-driven initiatives.
+ Be part of a team that values both outcomes and excellence in delivery.
+ Competitive compensation, performance bonuses, and clear career growth opportunities.
**What You'll Bring**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Proven ServiceNow delivery experience in large-scale transformation programs across multiple modules.
+ Strong commercial skills - able to scope, estimate, and structure profitable deals.
+ Executive presence and the ability to engage with C-level stakeholders.
+ Demonstrated success in pre-sales or solution architecture for professional services and advisory services.
+ Ability to lead discovery workshops, identify value opportunities, and translate vision into deliverable outcomes.
+ Strong market insight into industry trends and their impact on customer transformation priorities, particularly in AI, CRM, and enterprise service management.
+ A collaborative, one-team mindset - skilled at working across sales, solution consulting, and delivery organisations.
+ ServiceNow certifications (CSA, CIS, CMA/CTA) strongly preferred
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Quote from Hiring Manager**
"This is a role for someone who wants to make a real impact-working with a great team, representing iconic brands, building deep customer partnerships, and contributing meaningfully to Brown-Forman's growth in Australia. If you're a proven leader with sharp commercial instincts, a passion for the liquor industry, and the drive to succeed-we want to hear from you.
**Meaningful Work From Day One**
As a Business Development Manager at Brown-Forman, you will lead a high-performing team of seven Business Development Executives (BDEs), driving commercial outcomes across a portfolio of iconic spirits and Ready-To-Drink (RTD) brands. This is a dynamic, field-based leadership role where you'll build capability, strengthen customer relationships, and deliver against both short-term sales goals and long-term strategic business objectives.
**What You Can Expect**
+ Lead the BDE team to deliver Stripped Net Sales (SNS) targets and grow on-premise share through new contracts and strong P&L outcomes.
+ Coach and mentor your team to uphold best-in-class execution standards, including maintaining monthly call rates, sales call process, negotiation support, and Short-Term Incentive (STI) achievement.
+ Delivering impactful Quarterly Sales Briefing and Planning sessions at branch/state level.
+ Build and maintain strategic partnerships with key Retail and On-Premises customers.
+ Support BDEs in crafting compelling, insight-led proposals that align customer needs with brand strategies.
+ Drive commercially sound negotiations using deep market knowledge and strong customer insights.
+ Collaborate cross-functionally with Marketing, Category, and Finance teams to bring customer-specific programs to life.
+ Champion Brown-Forman's sales process in every customer interaction, coaching others to do the same.
+ Deliver on any assigned projects to assist in delivering continuous improvement outcome
+ Serve as a trusted leader, coaching and influencing both internal and external stakeholders to deliver best-in-class outcomes
**What You Bring to the Table**
+ Proven experience leading, coaching, and developing high-performing field sales teams in the liquor or FMCG sector.
+ A people-first leadership approach that inspires, empowers, and holds teams accountable to deliver outstanding results.
+ Strong coaching mindset with the ability to uplift capability across execution, customer engagement, and commercial acumen.
+ Skilled at creating a culture of trust, feedback, and continuous improvement-balancing challenge with support.
+ Excellent interpersonal and communication skills, with a proven ability to influence, motivate, and lead through change.
+ Familiarity with tools and processes that support team performance, such as CRM systems, performance metrics, and field coaching plans.
+ A passion for growing others and shaping the next generation of sales leaders.
+ Deep understanding of the Australian liquor landscape, including market, channel, and shopper dynamics.
+ High personal accountability, a solution-focused mindset, and a consistent drive to deliver results.
+ Knowledge of the spirit industry is highly desirable and will be seen as a strong advantage.
**Who We Are**
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
**What We Offer**
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
#jackdaniels
#LI
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Europe, Africa, APAC Division
Function: Sales
City:
Melbourne
State: Victoria
Country: AUS
Req ID: JR-

**Business Development Manager**
**About the Role:**
Pearson is looking for a dynamic sales professional with experience, passion and a proven talent for winning business. As **Business Development Manager (BDM) - Sydney** you will focus on selling Pearson's innovative digital platforms, content and services within the Higher Education sector. This role is responsible for institutional sales and partnerships growth (B2B) and expanding our market share adoptions (B2BC) to drive D2C monetisation. Your efforts will identify new business opportunities and expand client partnerships within the Higher Education sector.
**Our team:** Higher Education - The Higher Education division provides quality courseware and innovative digital learning solutions that support learners and educators in the tertiary sector.
**As Business Development Manager (BDM), you'll be responsible for:**
**Sales & Business Development**
+ Drive growth and increase market share within the respective territory, focusing on Higher Education (HE) products and digital solutions.
+ Map out sales strategies for key accounts in alignment with key business priorities
+ Proactively identify and create revenue-generating opportunities, particularly in new customer segments.
+ Develop and execute sales strategies to drive market share and revenue growth in both institutional (B2B) and student-choice course level business (B2BC).
+ Promote and position Pearson as a market leader in Higher Education through strategic partnerships and engagement with diverse stakeholders.
+ Negotiate and close high-value contracts to achieve sales targets.
+ Deliver impactful sales presentations, and product demonstrations to promote Pearson products and services.
**Stakeholder Management**
+ Engage, maintain and build partnerships with key university stakeholders, such as academics, faculty staff, teaching and learning staff. procurement, finance and library, to understand needs, drive new business acquisition and revenue retention.
+ Build territory knowledge, ensuring alignment of Pearson products with academic programs and strategic outcomes.
+ Collaborate closely with Customer Success to ensure strategic alignment, and prioritisation, across activities that support customer retention, expansion and advocacy.
+ Collaborate internally with Sales Operations, Marketing and Product on key initiatives, campaigns, feedback and reporting requirements.
+ Represent Pearson at key University or industry events, reinforcing our role as a thought leader and trusted partner in Higher Education.(JF2)
**Strategic Planning & Market Intelligence**
+ Research and identify market opportunities within the Higher Education sector, to generate leads, and nurture prospects across the sales process.
+ Use strategic planning, to prioritise your opportunities, including strategies for direct field-based selling on campus, and cold calling.
+ Be abreast of product and service innovation using market insights, market feedback and self-driven initiatives.
+ Monitor opportunities, risks, and progress, ensuring alignment with leadership and business goals, and performance OKRs.
+ Maintain knowledge of industry trends, Higher Education market insights, and competition.
+ Manage and maintain customer and prospect data to ensure CRM has data integrity (Sales Force)
+ Update tracking and opportunity pipeline CRM data to ensure business reporting accuracy, and territory OKR visibility.
+ Act as a trusted advisor for Pearson, being an expert in our product portfolio, leading with digital and online learning technologies.
**Candidate Profile**
**To be successful in this role, you will ideally have:**
+ Bachelor's degree is required
+ 2+ years' experience in B2B sales or business development, with a demonstrable track record of driving sustained business growth
+ Drive, self-motivation, and proactivity. You love selling and winning business.
+ Excellent communication skills and consultative selling ability, with a flair for negotiation, and a strong closing record.
+ Commercial acumen and strategic skillset to engage across diverse customer segments.
+ Ability to think critically, prioritise tasks and manage time effectively.
+ Passion for higher education, lifelong learning and Pearson's mission.
+ Experience in the higher education or technology sectors is desired.
+ Proficient in Windows, MS Office, and experience leveraging CRM systems (Salesforce) to drive sales efficiency and effectiveness.
+ The role is based **Sydney** only, managing a diverse territory encompassing Universities and higher education providers. Interstate or overseas travel may be required.
+ You will be required to be actively in the field 4 days per week
+ Drivers Licence and vehicle is required.
**Benefits:**
+ Bonus leave day, to invest in your learning as well as volunteer day to give back to the community
+ Flexible hybrid working
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** SALES
**Organization:** Higher Education
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Sales
**Job Family:** GO_TO_MARKET
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 20266

**This Role is located in Sydney, NSW (Hybrid)**
Business Development Representatives (BDR) at Cornerstone work at the top of the sales funnel to generate new business opportunities for the organization. The BDR is in a strategic role, prospecting through inbound and outbound efforts to source potential customers in assigned sales territories. The ideal BDR candidate, along with having a track record of top performance, will also have the organizational skills needed to manage a high volume of outreach activity. Candidates should also have a strong interest in advancing their career in Sales/Marketing, as they will develop the key competencies and skill sets necessary to be successful and set a foundation for career advancement.
**In this role you will.**
+ Source new business opportunities through strategically researching accounts, identifying key contacts, conducting personalized outbound communication.
+ Convert Marketing Qualified Leads (MQLs) into new opportunities by effectively following up with our most engaged prospects.
+ Establish and nurture relationships with senior business executives by developing an understanding of their companies, the challenges they face and how Cornerstone can address their needs.
+ Work in close collaboration with regional sales managers and field marketing specialists to define and execute on a joint prospecting strategy.
+ Meet and exceed monthly, quarterly and annual pipeline generating goals.
+ Maintain consideration for privacy and security obligations.
Why join our team? We're glad you asked. We believe that Cornerstone also helps people be their best at work with the right development and experiences.
+ Comprehensive two-week onboarding program for the role.
+ Full training program, which includes company orientation, benchmark checkins and goal setting.
+ Continuous training and access to sales leaders, sales reps with other experts in the technology sales industry.
+ Team first mentality- be part of a competitive team that works towards department focused contests, incentives and awards.
+ Strong team collaboration- be part of a team that helps motivate and continuously challenges you to hit your professional goals.
+ Strong culture of development- consistent feedback and quarterly performance-driven conversations to set career goals.
+ Clear goals for progression forward- eligible for promotion evaluations
+ Be part of a BDR team that has a proven track record to promote into other parts of the organization such as outside sales, account management, customer success, marketing, enablement and more!
**You've got what it takes if you have.**
+ Bachelor's degree or equivalent experience
+ Strong drive to achieve results with minimal supervision
+ Excellent communication (phone and email), time management, presentation, and organizational skills.
+ Willingness to be coached and an eagerness to learn.
+ Ability to quickly pivot and adapt in a changing environment.
+ Proven experience working in a team environment to achieve group goals.
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ Consideration for privacy and security obligations
+ Strong analytical abilities.
+ Persistence and determination.
+ Interest in developing
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

"Transform Opportunities into Long-Term Success."
We are looking for a strategic Business Development Manager to help expand our footprint and deepen customer partnerships.
Why work at Smurfit Westrock?
This is an exciting time to be a member of the Commercial team at Smurfit Westrock. We have a strong foundation of talented, motivated people providing our customers with high quality paper and packaging solutions, enabling them to provide environmentally friendly sustainable products to their customers. Working together with your dedicated customer support and operational teams, we have a tremendous opportunity to define our company culture here in Australia, grow our business and provide long-term opportunities for our employees. Based in beautiful North Richmond NSW, you will also have the flexibility to work from your home office with the following accountabilities.
About The Role:
The primary function of this role is to act as the customer liaison for Smurfit Westrock, ensuring we service, build and maintain strong customer relationships and a solid profile in the industry. The role is also responsible for identifying and generating new business opportunities within existing accounts to ensure profitability and sales growth targets are met.
What You'll Do:
* Develop strategic plans to identify and drive activity in line with targets and outcome expectations
* Develop and maintain relationships with existing customers and establishing business relationships with potential customers
* Identifying opportunities within existing and new accounts by promoting Smurfit Westrocku2019s vertically integrated product and service offering to ensure top line revenue growth
* Deliver value to the customer through a structured review process to ensure performance is measured and reported and align on improvement priorities to grow the partnership
* Provide customers with value-added solutions / products to enhance the current sales (up-selling) and overall account profitability
* Providing accurate customer forecast volumes, with responsibility for forecasting performance KPIu2019s
* Proactively secure contracted business ahead of competitive tenders, and/or should uncontacted business go to market, lead and manage the process of securing at acceptable business term.
What You'll Bring:
* 5+ yearsu2019 Key Account Management experience in a similar or related industry
* Proven experience in building top-line sales growth through solid account management, upselling within existing accounts and identifying new business opportunities
* Strong written and presentation skills
* Solid commercial acumen with excellent negotiating and influencing skills
* Ability to work collaboratively through sound interpersonal skills, both internally and externally
Ready to Grow with Us?
Apply now to become a part of a team that values your skills and supports your growth.
We are committed to shaping a sustainable future for generations to come. Creating the future together.
- Smurfit Westrock
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia, 3003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing group/catering-related opportunities. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Business Development ManagerLocation: Sydney / Melbourne or Brisbane (flexible working encouraged)
Do you thrive in high-impact B2B sales roles?Are you excited by the potential of AI and generative tools to transform legal practice?Be part of LexisNexis' next growth chapter - where legaltech meets AI innovation!
About our TeamAt LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on small law to mid law to Large Enterprise & Corporate markets by introducing them to the future of legal research, drafting, and workflow automation-powered by AI and smart content delivery.
We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.
Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence-making it faster, smarter, and more accessible than ever.About the Role
As one of our Business Development Managers, you will drive new business acquisition across the legal, small-law market through effective cold calling, prospecting, and closing to achieve monthly billing targets. You'll introduce market-leading solutions-including Lexis+ AI, the game-changing LexisNexis Protégé, and a suite of legal research and drafting tools-to help firms work smarter.
This is a permanent full-time role based either in Sydney, Melbourne or Brisbane with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
+ Drive new business acquisition and market penetration through high levels of outbound activity (cold calls, email outreach, and in-person visits).
+ Qualify potential clients through expert discovery, leveraging proven sales techniques to understand client needs and provide recommendation to applicable Lexis Nexis solutions.
+ Effective and efficient management of end-to-end full sale cycle, with demonstrated success closing opportunities in a fast-paced environment.
+ Building effective relationships with key stakeholders in strategic and designated accounts
+ Maintaining an accurate database of activity, client interaction, and opportunity sales stage and prediction of sale success.
+ Collaborate with the Business Development Director, Marketing & Inside Sales in lead generation and opportunity identification.
Requirements
+ Proven Business Development / Sales Experience - ideally in B2B, professional services, legal, or tech industries.
+ Strong Closing & Negotiation Skills - A track record of successfully closing deals valued at $100K+.
+ Relationship Building & Stakeholder Management - Ability to engage with clients at all levels.
+ Consultative Selling Approach - Experience in solution-based sales strategies.
+ Highly Motivated & Results-Oriented - A self-starter who thrives on exceeding targets.
+ Excellent Communication & Presentation Skills - The ability to craft compelling proposals and engage decision-makers.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a high-growth, innovation-focused team.
+ Lead conversations about AI in law with tools like Lexis+ AI and Protégé-a first-of-its-kind client engagement platform.
+ Work with an inclusive global company that values flexibility, wellbeing, and career development.
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
LexisNexis and be part of a team that values innovation, integrity, and customer success!
Apply now and take the next step in your career!
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Business Development ManagerLocation: Sydney / Melbourne or Brisbane (flexible working encouraged)
Do you thrive in high-impact B2B sales roles?Are you excited by the potential of AI and generative tools to transform legal practice?Be part of LexisNexis' next growth chapter - where legaltech meets AI innovation!
About our TeamAt LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on small law to mid law to Large Enterprise & Corporate markets by introducing them to the future of legal research, drafting, and workflow automation-powered by AI and smart content delivery.
We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.
Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence-making it faster, smarter, and more accessible than ever.About the Role
As one of our Business Development Managers, you will drive new business acquisition across the legal, small-law market through effective cold calling, prospecting, and closing to achieve monthly billing targets. You'll introduce market-leading solutions-including Lexis+ AI, the game-changing LexisNexis Protégé, and a suite of legal research and drafting tools-to help firms work smarter.
This is a permanent full-time role based either in Sydney, Melbourne or Brisbane with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
+ Drive new business acquisition and market penetration through high levels of outbound activity (cold calls, email outreach, and in-person visits).
+ Qualify potential clients through expert discovery, leveraging proven sales techniques to understand client needs and provide recommendation to applicable Lexis Nexis solutions.
+ Effective and efficient management of end-to-end full sale cycle, with demonstrated success closing opportunities in a fast-paced environment.
+ Building effective relationships with key stakeholders in strategic and designated accounts
+ Maintaining an accurate database of activity, client interaction, and opportunity sales stage and prediction of sale success.
+ Collaborate with the Business Development Director, Marketing & Inside Sales in lead generation and opportunity identification.
Requirements
+ Proven Business Development / Sales Experience - ideally in B2B, professional services, legal, or tech industries.
+ Strong Closing & Negotiation Skills - A track record of successfully closing deals valued at $100K+.
+ Relationship Building & Stakeholder Management - Ability to engage with clients at all levels.
+ Consultative Selling Approach - Experience in solution-based sales strategies.
+ Highly Motivated & Results-Oriented - A self-starter who thrives on exceeding targets.
+ Excellent Communication & Presentation Skills - The ability to craft compelling proposals and engage decision-makers.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a high-growth, innovation-focused team.
+ Lead conversations about AI in law with tools like Lexis+ AI and Protégé-a first-of-its-kind client engagement platform.
+ Work with an inclusive global company that values flexibility, wellbeing, and career development.
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
LexisNexis and be part of a team that values innovation, integrity, and customer success!
Apply now and take the next step in your career!
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.