68 Sales Support jobs in Australia

Sales Support Representative

Tullamarine, Victoria Caterpillar, Inc.

Posted 3 days ago

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Job Description

**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About Caterpillar:**
Cat Financial is Caterpillar's captive finance company. Cat Financial isn't a traditional financial institution. We are part of the Caterpillar family and work with Caterpillar's customers and dealers. We provide retail and wholesale financing solutions to Cat customers and dealers for the complete line of Cat equipment.
For 100 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you'll find challenges that excite you and development opportunities to build a lifelong career
**About The Position** :
As a Sales Support Representative you will be primarily responsible for providing administrative and sales support functions to assist the sale of our financial products via our own dedicated sales force or through the Cat dealer network.
You will work within a strong team environment, committed to driving customer satisfaction as you guide customers through the origination process through quoting, credit applications, financial documents, insurance products and finally preparing the deal for settlement with Contract Admin.
This is a fast paced role providing you with excellent exposure to the operations of Cat Financial requiring skills in customer service, negotiation, time management and teamwork. Knowledge and experience of financial products is an advantage.
This position will see you liaising with customers, dealer sales reps, Cat Financial territory managers and other teams of Caterpillar. Your role will involve heavy use of a credit origination software called CapitalStream and our Salesforce.com CRM system.
**You will be responsible for:**
+ Completing customer applications and preparing finance documents within an origination system
+ Providing superior support to sales reps and our customers as they make phone and email enquiries
+ Ensuring data accuracy whilst working in a fast paced environment
+ Continuously learning and making recommendations to improve existing processes to increase velocity
**What you will bring to the team:**
Working in a fast paced environment and amongst a dedicated and committed team, you must demonstrate a high attention to detail and have exceptional organisational skills. Your strong customer focus and team-orientated attitude will ensure you build sound relationships to facilitate the accomplishment of work goals.
**Key Skills Required:**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.or training to enhance traditional sales practices.
**Desired Skills and qualifications:**
+ Excellent written and verbal communication, interpersonal and listening skills
+ Degree or relevant work experience in finance/accounting/marketing/sales
+ Experience working with CRM systems and Intermediate Microsoft Office skills
+ Commitment to quality and high attention to detail are essential skills
**Additional Information:**
+ This position requires the successful candidate to work full-time in our Tullamarine office.
**Posting Dates:**
August 21, 2025 - September 3, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
This advertiser has chosen not to accept applicants from your region.

Sales Support Administrator

Sydney, New South Wales NTT America, Inc.

Posted 20 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Skilled Sales Support Administrator is solid relevant experience and typically operates in larger operational environments where there is enough work for more than one / two sales administration roles.
This role acts as a primary support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.
**Key responsibilities:**
+ Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
+ Provides quotes for clients either from direct requests or on behalf of the sales team.
+ Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
+ Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
+ Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
+ Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
+ Supports capacity provided on general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
+ Captures data and maintains systems as is required by the sales process and sales team.
+ Provides administrative support to the sales force when it is required.
+ Uses the systems and data to produce reports when necessary.
+ May be required to identify and recommend improvements to sales administration processes.
**Required experience:**
+ Solid experience with quoting tools would be an advantage.
+ Solid administration experience, particularly quote to cash processes.
+ Solid experience managing work processes.
+ Team Context:- Team Fit: Team-oriented, friendly, flexible, outgoing- Collaboration: Works closely with Account Managers and Business Operations Teams
+ Work Arrangement & Details:- Role Focus: Primarily quoting and vendor coordination- Peak Periods: End-of-month requires extended work hours
+ - Top Skills: Attention to detail, strong communication, ability to work with demanding personalities- Tools & Systems: Microsoft Word, Excel; quoting tools experience is a plus- Certifications: None required- Experience Level: Entry-level candidates acceptable; transferable skills from logistics/finance welcome
**Academic qualifications and certifications:**
+ High / Secondary School diploma or equivalent qualification.
**#LI-APAC**
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.

Sales Support Specialist - Commercial

Blackburn, Victoria Allegion

Posted 5 days ago

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Job Description

**Creating Peace of Mind by Pioneering Safety and Security**
_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._
**The Position**
Reporting into the National Sales Manager - Commercial your primary focus will be in optimizing the Commercial Sales operations by managing administrative tasks and engaging directly with our customers.
**Your responsibilities will include:**
▪ Undertaking administrative and office duties to allow the sales team to focus on their customer relationships
▪ Act as the CRM champion by managing and optimizing CRM tools to develop best practices and ensuring data integrity and accuracy
▪ Maintain regular contact with customers to track project progress, provide updates and gather feedback
▪ Provide support to the sales team and customers during the sales process, including detailed project tracking and management
**What will make you succeed in this role?**
▪ Minimum 3 years demonstrated experience in a customer or sales support role
▪ Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)
▪ Product and industry knowledge within the building industry is advantageous
**What's in it for you?**
Join a growing, global company with a network of resources and infrastructure
Work with collaborative teams and supportive leadership
Great opportunities for learning and development
Access to employee programs which focus on wellbeing, engagement and training.
**We Celebrate Who We Are!**
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ( ) .
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer ( Policy
**We are Allegion.**
A team of experts.
United under a common desire;
Protect today innovate for tomorrow.
And never settle for the status quo.
We believe in anticipating opportunities
by sharpening our skills
and finding new answers
through collaboration.
We believe in a safer, more secure world.
We believe in providing peace of mind.
We believe in being true to ourselves and to those
who trust-in our protection.
We are many. We are one.
**We are Allegion.**
This advertiser has chosen not to accept applicants from your region.

Technical Sales Support Manager

Sydney, New South Wales Siemens

Posted 9 days ago

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Job Description

**Job Family:** Electrification & Automation
**Req ID:** 468755
Are you an engineering professional with a strong technical background and a strategic mindset to drive business growth? Siemens is seeking a motivated Technical Sales Support Manager to lead a team of technical experts and accelerate business expansion by providing exceptional sales support aligned with customer needs. About the Role: As Technical Sales Support Manager, you will oversee 5 direct reports and lead the technical sales support processes to ensure the seamless integration of Siemens products into our customers' technical infrastructure. You will also direct installation activities, service operations, and negotiate service agreements that contribute to commercial success. This role can be based in either our Sydney or Melbourne office.Key Responsibilities: - Lead and manage technical sales support resources to assist sales teams and customers with technical information and services. - Guide installation and service operations of field units, ensuring customer satisfaction and technical excellence. - Direct negotiations and execution of service agreements related to installation, integration, and maintenance. - Plan budgets, allocate resources efficiently, and manage job cost re-estimates to ensure profitability. - Oversee operational activities, exercise tight cost control, and maximize labor utilization. - Advise on strategic and tactical operations planning to support business objectives. - Ensure availability of materials to meet project deadlines while controlling inventory costs. - Manage and lead your team to achieve high performance and customer-focused results. What We're Looking For: - Engineering or technical background with a strong commercial and business growth-oriented perspective. - Proven leadership skills with experience managing technical sales support teams. - Ability to align customer needs with strategies that expand market presence and revenue. - Excellent negotiation, planning, and operational management skills. - Experience in service agreement negotiations and contract fulfillment. - Strong problem-solving and communication abilities. Why Join Siemens? Join a global leader in engineering innovation where your technical expertise and leadership will directly contribute to business growth and customer satisfaction. At Siemens, you'll thrive in a collaborative environment that values your contribution and fosters professional development. Diversity, Equity & Inclusion at Siemens Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
This advertiser has chosen not to accept applicants from your region.

Technical Sales Support Manager

Melbourne, Victoria Siemens

Posted 9 days ago

Job Viewed

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Job Description

**Job Family:** Electrification & Automation
**Req ID:** 468755
Are you an engineering professional with a strong technical background and a strategic mindset to drive business growth? Siemens is seeking a motivated Technical Sales Support Manager to lead a team of technical experts and accelerate business expansion by providing exceptional sales support aligned with customer needs. About the Role: As Technical Sales Support Manager, you will oversee 5 direct reports and lead the technical sales support processes to ensure the seamless integration of Siemens products into our customers' technical infrastructure. You will also direct installation activities, service operations, and negotiate service agreements that contribute to commercial success. This role can be based in either our Sydney or Melbourne office.Key Responsibilities: - Lead and manage technical sales support resources to assist sales teams and customers with technical information and services. - Guide installation and service operations of field units, ensuring customer satisfaction and technical excellence. - Direct negotiations and execution of service agreements related to installation, integration, and maintenance. - Plan budgets, allocate resources efficiently, and manage job cost re-estimates to ensure profitability. - Oversee operational activities, exercise tight cost control, and maximize labor utilization. - Advise on strategic and tactical operations planning to support business objectives. - Ensure availability of materials to meet project deadlines while controlling inventory costs. - Manage and lead your team to achieve high performance and customer-focused results. What We're Looking For: - Engineering or technical background with a strong commercial and business growth-oriented perspective. - Proven leadership skills with experience managing technical sales support teams. - Ability to align customer needs with strategies that expand market presence and revenue. - Excellent negotiation, planning, and operational management skills. - Experience in service agreement negotiations and contract fulfillment. - Strong problem-solving and communication abilities. Why Join Siemens? Join a global leader in engineering innovation where your technical expertise and leadership will directly contribute to business growth and customer satisfaction. At Siemens, you'll thrive in a collaborative environment that values your contribution and fosters professional development. Diversity, Equity & Inclusion at Siemens Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
This advertiser has chosen not to accept applicants from your region.

Sales Support Operator/Merchandiser- Logan

Brisbane, Queensland Colgate-Palmolive

Posted 3 days ago

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Job Description

No Relocation Assistance Offered
Job Number #168914 - Brisbane, Queensland, Australia
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care and Home Care serving consumers in more than 200 countries and territories around the world.
Shaped by an unwavering commitment to integrity, Colgate-Palmolive's strong culture of collaboration, inclusion and excellence is rooted in their core values of Caring, Global Teamwork and Continuous Improvement. Reflected in the trusted quality of their products and the solid reputation of their company, these values are also at the heart of Colgate's contributions to communities.
This rare opportunity to join a global market leader, highly regarded for a supportive environment is available for an immediate start.
Colgate Palmolive is currently seeking an energetic and results-oriented candidate to join our Queensland Field Sales Team as a Casual Sales Support Operator/Merchandiser.
The successful individual will be responsible for servicing Woolworths, Coles, Big W and Chemist Warehouse stores within the Logan area. This role will be employed on a flexible casual basis, working predominantly Wednesday - Friday.
Preference will be given to applicants who reside within or close to the territory.
The successful applicant will receive an in-depth orientation and training program to ensure success in their role.
Working with our highly successful sales team you will:
+ Ensure optimal distribution and presentation of Colgate's products at store level
+ Build your understanding of the consumer goods industry
+ Provide accurate and prompt feedback to Head Office regarding activity in your territory
Ideally, you will be:
+ Highly motivated and proactive
+ Extremely organised and possess exceptional communication skills
+ The holder of an Australian driver's license and full Australian working rights
+ Have access to your own vehicle
Please state your available working days on your application.
Sound like you? Apply Now!
**Compensation and Benefits**
Salary Range $ - $ USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
**Our Commitment to Inclusion**
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form ( should you require accommodation.
For additional Colgate terms and conditions, please click here ( .
#LI-((filter12))
This advertiser has chosen not to accept applicants from your region.

Pre-sales support / Onboarding Specialist - Risk & Compliance

Sydney, New South Wales RELX INC

Posted 4 days ago

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Job Description

LexisNexis is a global leader in providing industry-leading legal content to professionals across various markets. Our cutting-edge information solutions uphold the law across borders as the world and technology evolve.
About the team:
An exciting opportunity has arisen to join us as the Pre-sales support / Onboarding Specialist at LexisNexis (part of RELX) within our Regulatory Compliance (RC) solution line. This role reports into our Senior Sales Manager within a team of 14 consisting of mix of Sales, Business Development and Relationship experts!
This role is central to the evolution of the RC solution line technical expertise to leverage the sales team's field efforts more effectively. You will be responsible for developing pre-sales expertise and capability within RC and lead the technical positioning of LexisNexis solutions. Be part of the fastest growing RELX solution to align RC solution offerings (including demonstrations and architecture) to clients' specific business needs.
This is a full-time permanent role reporting to the Head of Sales, Asia & Pacific based to be either based in Sydney or Melbourne with a combined home/office-based arrangements to have flexible work-life balance.
Responsibilities:
+ Provide pre sales support to the ANZ BDM team through the facilitation of in depth customer needs analysis and product demonstrations .
+ Interact with customers to represent requirements and understand key customer needs and market basics.
+ Review and utilize data from predefined dashboards to make decision recommendations.
+ Liaise with internal business partners, e.g. sales teams to gather and assess product needs in the marketplace.
+ Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle.
+ Deliver online and face-to-face demonstrations of RC technology solutions, to assist Business Development Managers and Relationship Managers in closing opportunities.
+ Actively monitor the portfolio of the top twenty RC sales opportunities for the region.
+ Maintain knowledge of industry trends associated with Regulatory Compliance portfolio.
+ Provide gap analysis for clients to assist their understanding of how our product is relevant.
+ Content creation with Channel Partners which includes demonstration videos, webinars and podcasts.
+ Attend fortnightly sales meetings and represent the solution line.
Requirements:
+ Demonstrated experience working in a risk and compliance function is highly desirable.
+ Presales and client management/customer success experience is Must.
+ Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
+ Confidence in dealing with risk and compliance customers and other decision makers is essential.
+ Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential.
+ Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment.
+ Good knowledge of Microsoft Office tools with knowledge of GRC (Governance Risk Compliance) software will be highly desirable.
+ Responsible, methodical and organized, self-learner and innovative.
+ Ability to travel interstate occasionally
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis Regulatory Compliance (RC) is legal obligations register and alerting solution that combines regulatory content with technology to empower you to take control of your compliance obligations.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
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Pre-sales support / Onboarding Specialist - Risk & Compliance

Melbourne, Victoria RELX INC

Posted 24 days ago

Job Viewed

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Job Description

LexisNexis is a global leader in providing industry-leading legal content to professionals across various markets. Our cutting-edge information solutions uphold the law across borders as the world and technology evolve.
About the team:
An exciting opportunity has arisen to join us as the Pre-sales support / Onboarding Specialist at LexisNexis (part of RELX) within our Regulatory Compliance (RC) solution line. This role reports into our Senior Sales Manager within a team of 14 consisting of mix of Sales, Business Development and Relationship experts!
This role is central to the evolution of the RC solution line technical expertise to leverage the sales team's field efforts more effectively. You will be responsible for developing pre-sales expertise and capability within RC and lead the technical positioning of LexisNexis solutions. Be part of the fastest growing RELX solution to align RC solution offerings (including demonstrations and architecture) to clients' specific business needs.
This is a full-time permanent role reporting to the Head of Sales, Asia & Pacific based to be either based in Sydney or Melbourne with a combined home/office-based arrangements to have flexible work-life balance.
Responsibilities:
+ Provide pre sales support to the ANZ BDM team through the facilitation of in depth customer needs analysis and product demonstrations .
+ Interact with customers to represent requirements and understand key customer needs and market basics.
+ Review and utilize data from predefined dashboards to make decision recommendations.
+ Liaise with internal business partners, e.g. sales teams to gather and assess product needs in the marketplace.
+ Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle.
+ Deliver online and face-to-face demonstrations of RC technology solutions, to assist Business Development Managers and Relationship Managers in closing opportunities.
+ Actively monitor the portfolio of the top twenty RC sales opportunities for the region.
+ Maintain knowledge of industry trends associated with Regulatory Compliance portfolio.
+ Provide gap analysis for clients to assist their understanding of how our product is relevant.
+ Content creation with Channel Partners which includes demonstration videos, webinars and podcasts.
+ Attend fortnightly sales meetings and represent the solution line.
Requirements:
+ Demonstrated experience working in a risk and compliance function is highly desirable.
+ Presales and client management/customer success experience is Must.
+ Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
+ Confidence in dealing with risk and compliance customers and other decision makers is essential.
+ Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential.
+ Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment.
+ Good knowledge of Microsoft Office tools with knowledge of GRC (Governance Risk Compliance) software will be highly desirable.
+ Responsible, methodical and organized, self-learner and innovative.
+ Ability to travel interstate occasionally
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis Regulatory Compliance (RC) is legal obligations register and alerting solution that combines regulatory content with technology to empower you to take control of your compliance obligations.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.

Sales Operations Manager

2010 Surry Hills, New South Wales Valiant Finance

Posted 1 day ago

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Job Description

This is a Sales Operations Manager role with Valiant Finance based in Surry Hills, NSW, AU
== Valiant Finance ==

Role Seniority - mid level

More about the Sales Operations Manager role at Valiant Finance

Are you a results-driven professional with a talent for optimising operations and a passion for delivering exceptional customer experiences? Do you thrive in fast-moving environments where strategic thinking and hands-on execution go hand in hand? Are you a natural leader and coach, capable of inspiring teams to achieve their best work?

We're looking for an experienced Operations Manager to join our team. In this high-impact role, reporting directly to the COO, you'll be instrumental in shaping how we continue to scale our business, elevate the customer journey, and embed operational excellence across every part of the business. You’ll work cross-functionally to connect our cutting-edge technology with Sales, Marketing and Customer Success - ensuring every touchpoint is efficient, effective, and aligned with our values of Championing our Customers and Getting Sh!t Done. This is a role for someone who enjoys wearing multiple hats, thrives on solving complex problems, and knows how to turn insights into action.

This role is ideal for someone with experience in a fast-paced startup or scale-up environment, especially if you’ve worked in Business Operations or come from a consulting background where you’ve driven operational improvements across teams or industries. You’re agile, data-driven, and constantly looking for ways to improve systems, processes, and outcomes.

What You'll Be Doing:

  • Improving Business Operations

    • Evaluate and optimise existing processes across the customer lifecycle with a focus on scalability, efficiency and consistency of service and customer experience.

    • Identify and implement automation and AI-driven solutions to streamline tasks, reduce manual effort and enhance service delivery. 

    • Continuously monitor performance metrics (e.g., SLAs, lead conversion, connect and abandon rates, active accounts, total opportunities) to quickly identify areas to focus, and lead rapid cross-functional initiatives to improve performance.

    • Support change management efforts to ensure operational continuity and stakeholder alignment.

    • Document and standardise operational workflows, policies, and procedures; support the enablement of customer-facing teams through clear guidance and effective training content.

  • Championing Our Customers

    • Collaborate closely with Sales, Marketing, Product and Compliance to ensure a seamless customer experience across all channels.

    • Proactively surface operational challenges and customer pain points, translating them into actionable insights. 

    • Analyse our existing customer backbook to identify high-impact segments and opportunities for tactical re-engagement, and lead targeted outreach initiatives.

    • Support growth of our Partnerships channel alongside BDMs, Relationship Managers and Partner Marketing Manager

  • Leading and Managing Others

    • Lead and inspire a number of high-performing operations teams, fostering a culture of performance, accountability, collaboration, learning and continuous improvement.

    • Oversee day-to-day team management of teams, including capacity planning, hiring, KPI setting, daily reporting, structured operating rhythms etc. to ensure all teams are resourced appropriately and perform effectively to meet business goals.

    • Coach and upskill team members on best practices in operational excellence, customer-centric thinking, and data-informed decision-making.

    • Act as a trusted partner to senior leadership, contributing to strategic planning, and driving operational initiatives that support growth and scalability.

What We're Looking For:

We're seeking a professional with:

  • 3+ years of relevant work experience in Business Operations, Sales Operations or Operations Management, ideally within a fast-paced start-up / scale-up or consulting firm.

  • Proven people leadership experience managing high-performing teams. 

  • Strong analytical and problem solving skills with the ability to interpret complex data, identify insights, and translate to data-backed recommendations.

  • Demonstrated success in process optimisation and workflow design, with a focus on driving efficiency, scalability and measurable impact.

  • Excellent stakeholder management and communication abilities, capable of influencing across all levels of the organisation.

  • Hands-on experience with CRM systems (e.g., Salesforce) and a strong understanding of how technology enables operational excellence.

  • A "Get Sh*t Done" mentality – resourceful, proactive, and comfortable driving initiatives from conception to execution in a fast-moving environment. 

  • Customer-centric mindset with a genuine passion for delivering outstanding customer experiences.

  • Experience in Contact Center Operations, Revenue Operations (RevOps) or Customer Experience/Success is desirable

  • Experience in the fintech or financial services sector is a bonus, but not a requirement.

Why Join Valiant Finance?

  • Impactful Work: Be part of a company that genuinely helps small businesses thrive, leveraging innovative technology that is at the cutting edge in the finance industry.

  • Growth & Development: Access to continuous learning opportunities, internal leadership training sessions, and hands on mentorship from experienced leaders from Big 3 management consulting firms and large investment banks. 

  • Dynamic Culture: Work in a collaborative, innovative, and supportive environment that values your contribution.

  • Flexibility: Enjoy hybrid working options, balancing office collaboration with remote productivity.

  • Great Perks: Dog-friendly office, vibrant monthly social calendar, EAP, and exclusive benefits programs.




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Valiant Finance team will be there to support your growth.

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District Sales Operations

Expeditors

Posted 24 days ago

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Job Description

We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district.
Reports to District Sales Manager
Key Deliverables
Sales Support
+ Support and attend weekly district sales meetings
+ Manage and distribute sales leads
+ Organize Sales training sessions for your district
+ Manage company visitors and arrange meeting schedules with sales team
Reporting
+ Deliver reporting on a frequent basis to support sales initiatives and data integrity
+ Local expert and advocate of Sales Enablement tools
Bids
+ Facilitate bid organization and responses for region's bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.)
+ Local expert on bid management and facilitation
Events
+ Coordinate and deliver customer-facing district events for the Business Development teams
+ Analyze and deliver survey responses
Marketing
+ Local expert and advocate of templates and branding guidelines
+ Support local marketing needs
+ Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations
Personal Growth
+ Attend training and development sessions to understand the requirements of Sales and Sales Operations
+ Work closely with Regional Sales Operations and GEO Sales Operations
+ Take on additional assignments, as required, in support of Business Development in the district/region
+ Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc.
+ The ability to work off-site for local events
+ The ability to travel for trainings
+ Strong problem solving, organizational, and interpersonal skills
+ Ability to work productively both individually and in a team environment
+ Sense of urgency for goal achievement
+ Strong grammar and writing skills
+ Self-motivated with ability to work in a fast paced and constantly changing environment
+ Strong rapport and relationship building focused
+ Empowered to make quick decisions in response to changing conditions
+ Influences others to action
+ Timeliness and accountability for results
+ Attention to detail
+ Strong communication and public speaking skills
+ Fluent in English
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
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