27 Senior Expert jobs in Australia

Guest Experience Expert

Melbourne, Victoria Marriott

Posted 2 days ago

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia, 3003VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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F&B Expert

Melbourne, Victoria Marriott

Posted 2 days ago

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**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
Exploring your full potential and reaching career goals is a journey of self-discovery and ambition. It means setting clear, achievable objectives, committing to continuous learning, and embracing challenges along the way. Join us at The Westin Melbourne as a Food & Beverage Expert and feel empowered by career growth opportunities in a people-first environment. At The Westin Melbourne, we rise to make each day better for our guests, our communities, and each other.
**About You**
+ Passionate about hospitality and creating memorable guest experiences
+ Previous experience in Food & Beverage service or a similar role
+ Strong communication skills with the ability to interact confidently with guests and colleagues
+ Able to adapt quickly, work under pressure, and take initiative in a fast-paced environment
+ Enthusiastic about growing your career and learning across different outlets
+ Reliable, self-motivated, and solutions-focused with a can-do attitude
+ Available for a minimum of 3 shifts per week
+ Full working rights in Australia
**About the Role**
+ Provide exceptional service to guests across a variety of F&B settings, ensuring their experience is seamless from start to finish
+ Support Mini Bar operations, ensuring stock is maintained, presented, and delivered efficiently
+ Assist with In-Room Dining (IRD) service, delivering orders promptly and with attention to detail
+ Step in to support other F&B outlets when business demands it, maintaining consistency in service standards
+ Set up tables, event materials, and service areas while ensuring cleanliness and readiness for service
+ Communicate effectively with the kitchen and colleagues to ensure smooth operations
+ Welcome and acknowledge all guests according to company standards, anticipating and responding to their service needs
+ Follow all company and safety procedures; report maintenance needs, accidents, injuries, and unsafe conditions to management
+ Maintain a professional appearance and protect company assets at all times
+ Perform other reasonable job duties as requested by Supervisors
**Our Benefits**
+ Exclusive staff discounts on food, beverage, and hotel stays across Marriott International for you, your family, and friends
+ Access to Life with the Works program, offering flexible working hours and locations, sabbatical leave, and paid leave during your birthday month
+ Opportunities for growth, development, and progression with internationally recognised training programs and global career pathways
+ Genuine care for your physical, emotional, and financial well-being through our Employee Assistance Program
+ Employee referral incentives for recommending friends to join the team
+ Be part of the largest hotel network in the world, where equality, diversity, and inclusion are core values
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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Hotel Cleanliness Expert

Perth, Western Australia Marriott

Posted 4 days ago

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**Additional Information** Full Time and Part Time basis
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Hotel Cleanliness Expert**
+ Beautiful location on the Elizabeth Quay waterfront
+ Training and Career Development opportunities within an international brand
+ Discounts on hotel rooms and food and beverage within Marriott
+ Discounts on retail venues around the location
+ Recognition and wellbeing programs
+ Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Parental Leave
+ Free Employee Meals
**About the Role**
**Duties**
+ Skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel.
+ Empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities.
+ Ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
+ Stand, sit, or walk for an extended time and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).
**Skills & Experience**
+ Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Guest Services Expert

Brisbane, Queensland Marriott

Posted 4 days ago

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Guest Service Agent, opportunity awaits.
Position Summary:
+ Assist guests arriving and departing the hotel through the check in and departure process
+ Handle general enquiries, engage and inspire guests through each guest experience
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
+ Support your Front Office team with general operational tasks
+ Take guest reservations and perform cash handling & credit card responsibilities
+ Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
+ Assign rooms according to guest requests and preferences whenever possible
+ Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
+ Be the "face of the hotel" - engaging and inspiring guests through each guest interaction from arrival to departure
+ Respond to guest enquiries for special arrangements or services including but not limited to transportation, reservations and dry cleaning
+ Assist the Concierge and Executive Lounge team in general operational tasks whilst supporting other front office associates
+ Ensure all guest's requirements and requests are anticipated and completed in a timely manner
+ Ensure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough manner
+ Be the "face of the hotel" - engaging and inspiring guests through each guest interaction from arrival to departure
+ Securely park guest cars, deliver bags and amenities in accordance with the hotel policies
+ Support your front office team in general operational tasks
+ Escort guests to their rooms and explain all features & hotel offerings
+ Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
About You:
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
Our Benefits:
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Hotel Cleanliness Expert

Melbourne, Victoria Marriott

Posted 10 days ago

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**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Le Meridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Food & Beverage Expert

Melbourne, Victoria Marriott

Posted 11 days ago

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**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Location: Melbourne CBD**
**Brand: Sheraton Hotels & Resorts - Marriott International**
**Award-Winning Property: Superior Accommodation of the Year 2025 - Victoria Accommodation Awards for Excellence**
_"Take care of associates and they will take care of the customers."_
_This is our founder's philosophy, and it has made Marriott International a great place to work for more than 85 years. Our people-first culture has consistently earned us awards and recognition around the globe. Giving associates opportunities to grow and succeed is part of the company's DNA._
**POSITION SUMMARY**
We are seeking enthusiastic and service-driven Food & Beverage Experts to join our dynamic team. In this hands-on role, you'll deliver memorable dining experiences across our restaurants, bars, in-room dining, and event spaces. Whether you're serving guests, setting up for events, or supporting your teammates, your passion for hospitality will shine through.
**Key Responsibilities**
**Guest Service & Operations**
+ Provide warm, professional service to all guests in dining and event areas.
+ Assist with food and beverage service, table setup, and clearing.
+ Maintain cleanliness and hygiene throughout service using "clean-as-you-go" practices.
+ Respond promptly to guest requests and ensure their comfort and satisfaction.
+ Support opening and closing duties including restocking, cleaning, and setup.
**Teamwork & Communication**
+ Work collaboratively with colleagues to ensure smooth operations.
+ Communicate effectively with team members and supervisors.
+ Attend briefings and training sessions to stay informed and upskill.
**Safety & Standards**
+ Follow all company policies, safety procedures, and hygiene standards.
+ Maintain a professional appearance and comply with uniform guidelines.
+ Protect guest privacy and company assets.
**Qualifications**
+ Previous experience in hospitality or customer service preferred.
+ Strong communication and interpersonal skills.
+ Ability to work in a fast-paced environment and adapt to changing needs.
+ Flexibility to work rotating shifts, including weekends and public holidays.
+ Responsible Service of Alcohol (RSA) certificate advantageous.
+ Hospitality qualification (e.g., Certificate III in Hospitality) desirable but not essential.
**Why Join Us?**
+ Be part of a global hospitality leader with endless career opportunities.
+ Work in a supportive, inclusive team that values your growth.
+ Enjoy staff benefits, training, and recognition programs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Guest Experience Expert

Sydney, New South Wales Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
At the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Services Agent because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
+ Support your Guest Services team with general operational tasks
+ Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
+ Assign rooms according to guest requests and preferences whenever possible
+ Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
+ Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
+ Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
About You:
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
Our Benefits:
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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Guest Experience Expert

Port Douglas, Queensland Marriott

Posted 17 days ago

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland, Australia, 4877VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
At the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a **Guest Experience Expert** because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
**Position Summary:**
+ Support your Guest Services team with general operational tasks
+ Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations 
+ Assign rooms according to guest requests and preferences whenever possible
+ Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
+ Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
+ Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
**About You:**
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Guest Experience Expert

Gold Coast, Queensland Marriott

Posted 18 days ago

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Boutique Coffee Expert

Chatswood, New South Wales Nestle

Posted 19 days ago

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+ We Inspire, we Care, we Act, and we iNnovate
+ Committed to sustainability & B-Corp certified
+ Enjoy a cup of coffee while you work!
Are you ready to bring a little extraordinary into your life? At **Nespresso** , we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup of coffee can deliver an extraordinary experience while creating greater value for both society and the environment. To achieve this, we live by four behaviours. **We Inspire, we Care, we Act, and we iNnovate** **.** Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.
Build your career with **Nespresso** ! We have an exciting opportunity for an **In-Store Coffee Trainer** within the Nespresso Boutique in **Chatswood** .
This position requires the successful candidate to work a rotating roster, where alternate weekend availability is required.
**As the Coffee Expert.**
Work as part of the Boutique leadership team and inspire our people and customers to think about what's in their cup. Share your expertise and passion for coffee and developing others. Provide valuable training and knowledge that will enable us to deliver engaging and memorable experiences in the Boutique that deliver on the Nespresso brand promise.
**Why Nespresso?**
+ Be a part of a supportive culture that promotes inclusion, growth, and innovation
+ Exceptional training, mentoring and continuous personalised development support
+ Career Growth Opportunities within AU or Globally (If Mobile)
+ Coffee perks with monthly Nespresso coffee credit and staff discounts
+ Amazing staff recognition initiatives to celebrate success
+ Flexible work policy
+ Paid Parental Leave
**Ways to Bring your BEST. **
+ Facilitating coffee training for new starters and refreshers as needed
+ Supporting coffee launches including the training and engagement of your team
+ Lead and uphold standards for our tasting experience
+ Host and facilitate tasting activations for customers
+ Be the point of reference for coffee expertise within your Boutique
+ Share your passion and expertise to create meaningful experiences for your customers
+ Introduce and educate customers on Nespresso products
+ Planning, delivering, and reviewing all coffee training in the boutique
+ Managing and facilitating the coffee masterclasses within the boutique
+ Support the daily operations of the Boutique
+ Keyholder Opening and Closing Responsibilities
Join the Nespresso team!
REIMAGINE WHAT COFFEE CAN BE. REIMAGINE WHAT YOU CAN BECOME. LET'S GROW TOGETHER.
Please note:
+ To be considered for this role you must have full working rights within the relevant location.
+ Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.
**People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.**
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