What Senior Management Positions Jobs are in Australia?

Showing 303 Senior Management Positions jobs in Australia

Head of Client Management

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Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Amex GBT is dedicated to helping its clients realize the greatest possible value from their investment in travel through industry leading products and technology, travel management expertise, consulting, strategic sourcing, supplier negotiation advisory and outstanding customer service.
The Client General Manager (SME) for Australia is a critical management role responsible for driving the strategic direction of Amex GBT's client management team, with accountability for growth, customer satisfaction and leading a high performing team.
**What You'll Do**
Strategic Relationship Management
+ Australia Portfolio Accountability: Own the commercial performance, including same store growth, retention and client satisfaction of Australia SME clients.
+ Value realisation: Identify key leakage reasons and partner with the supplier and product team to address these. Coach and upskill the client management team to identify growth opportunities across their portfolio and articulate the incremental value to clients of adopting new products and solutions.
+ Commercial acceleration: Partner with sales to assist closing the largest, most strategic enterprise clients across the region, providing prospects with clarity and confidence in the client management team and processes.
+ Ecosystem development: Foster relationships with Amex GBT preferred suppliers and drive adoption
**Leadership**
+ Vision and leadership: Create and embed vision and plan for the Australia account management team. Establish a culture of accountability, consultative selling, and build succession plans within the organisation.
+ Define clear, measurable objectives and targets for the team. Partner with performance analytics to ensure business review meetings track progress, identify gap closing plans where required and scale best practices.
+ Cross functional collaboration: Partner with internal cross functional teams, such as supplier, traveller care, product and engineering.
+ Embody and drive Amex GBT's culture across all interactions
+ Participate actively in the APAC SME Client Management leadership team to unlock growth opportunities, share best practices and embed strategic change
+ Develop and deliver strong industry knowledge across topics such as sustainable travel, the future of business travel, changing distribution landscapes etc
**What We're Looking For**
+ Proven experience navigating a matrixed environment, influencing without direct authority and partnering with cross functional teams to drive commercial growth across the Australia SME portfolio
+ Client management experience including strategic account planning.
+ Business development/sales experience strongly preferred, or proven experience growing an existing client base through identifying opportunities and successful pitching and implementation.
+ Strong understanding of the principles of modelling and communicating return on investment (ROI) to clients/customers.
+ Strong executive presence and communication skills. Ability to build rapport with senior stakeholders internally and externally, align cross-functional peers and influence product and tech roadmaps without direct authority.
+ Strong negotiation skills with ability to handle objections and achieve mutually beneficial solutions
+ Ability to craft a compelling vision of the future, comprehensive strategy, develop action plans and set goals.
+ Demonstrated track record of hiring, coaching and developing a high-performing team.
**Location**
Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
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Director, Account Management - Retail

Melbourne Mastercard

Posted 1 day ago

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management - Retail
Mastercard is looking for a commercially minded and relationship-driven leader to join our Digital & Retail Partnerships team. This role is responsible for managing and growing strategic partnerships with some of Australia's largest retailers, helping them unlock value through payments innovation, technology solutions and broader Mastercard capabilities. Working at the intersection of retail and payments, you will serve as a trusted advisor to senior client stakeholders, bringing together teams across Mastercard to deliver meaningful business outcomes. This is a highly visible role that combines executive relationship management, commercial leadership, strategic account planning and people leadership. The successful candidate will bring deep payments expertise, strong retail acumen and the ability to influence senior stakeholders internally and externally.
All About the Role
- Own and grow a portfolio of strategically important retail partnerships across Australia, serving as the primary executive relationship lead for assigned clients.
- Develop a deep understanding of client priorities and create partnership strategies that align Mastercard capabilities with customer growth objectives.
- Lead senior stakeholder engagement with major retailers, building trusted relationships that support long-term partnership growth and innovation.
- Identify and drive opportunities across payments acceptance, digital commerce, business payments, technology solutions, loyalty, offers and value-added services.
- Coordinate cross-functional teams across Mastercard to ensure clients receive a seamless experience and access to the right expertise and solutions.
Negotiate and manage commercial agreements, partnership plans and strategic initiatives that create value for both Mastercard and its customers.
- Act as the senior escalation point for assigned clients, providing leadership and resolution support when complex challenges arise.
- Deliver portfolio performance targets through effective account planning, opportunity development and strong execution.
- Lead and develop team members while maintaining direct ownership of key customer relationships in a player-coach leadership model.
- Contribute to the ongoing evolution of Mastercard's retail partnership strategy by bringing market insights, customer feedback and industry expertise into the business.
All About You
- Extensive experience within both the retail and payments industries, with a strong understanding of merchant acceptance, acquiring, retail payments and broader payment ecosystem dynamics.
- Proven experience managing large strategic accounts, partnerships or commercial relationships within retail and payments environments, with a track record of working closely with enterprise retailers and senior customer stakeholders.
- Demonstrated success engaging and influencing senior executives, including C-suite stakeholders and complex decision-making groups.
- Experience developing commercial strategies and delivering measurable business growth through partnership-led initiatives.
- Ability to build credibility quickly, navigate ambiguity and manage multiple high-profile stakeholder relationships simultaneously.
- Experience leading, coaching and developing team members while remaining actively involved in customer-facing responsibilities.
- Strong communication, negotiation and influencing skills, with the ability to simplify complex topics for a broad range of audiences.
- A collaborative and commercially curious mindset, with a track record of building strong cross-functional partnerships to achieve outcomes.
- Enthusiasm for payments innovation and helping major retail organisations solve business challenges through technology, data and partnership.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Applications Support Intermediate Analyst - Production Management (Officer)

New

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**Role Summary:**
The Applications Support Intermediate Analyst is a developing professional role responsible for ensuring the stability, integrity, and performance of critical production applications. This position deals with most problems independently and has the latitude to solve complex issues. The ideal candidate will integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices, applying analytical thinking and a meticulous attention to detail to support our global business operations.
This role provides an excellent opportunity to build a career in financial technology services, gaining hands-on experience with industry-standard tools and the ITIL framework.
**Key Responsibilities:**
+ Production Support & Incident Management:
+ Provide technical and business support for users of Citi Applications, acting as a first responder for production incidents.
+ Drive the resolution process by performing initial investigation, engaging relevant teams, and ensuring timely communication to stakeholders, strictly following the ITIL framework for Incident, Problem, and Change Management.
+ Act as a liaison between users, interfacing internal technology groups, and vendors to resolve issues.
**System Monitoring & Operations:**
+ Proactively monitor the health and performance of applications and infrastructure using enterprise tools like ITRS Geneos to detect and prevent potential issues.
+ Oversee and manage critical batch processing schedules using Autosys, ensuring timely and successful completion of jobs.
+ Utilize basic MS SQL, Oracle, Unix, and Linux skills to perform health checks, troubleshoot issues, and execute operational tasks.
**Application Lifecycle & Releases:**
+ Participate in application releases, from development and testing through to deployment into the production environment.
+ Perform post-release checkouts and verifications after application releases and infrastructure updates.
+ Cooperate with Development colleagues to prioritize bug fixes and support tooling requirements.
**Continuous Improvement & Risk Management:**
+ Develop and maintain technical support documentation, runbooks, and procedures to enhance knowledge sharing and operational efficiency.
+ Actively participate in and own Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
+ Analyze applications to identify risks, vulnerabilities, and security issues, making evaluative judgments based on factual information.
+ Participate in disaster recovery testing to ensure business continuity.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
**Qualifications and Skills**
+ Experience: 2-5 years of experience in a Production Support or Application Support role.
**Technical Proficiency:**
+ ITIL Knowledge: Solid understanding of the ITIL framework, particularly Incident, Problem, and Change Management processes. Experience with problem management tools is required.
+ Monitoring Tools: Hands-on experience with monitoring solutions, preferably ITRS Geneos.
+ Scheduling Tools: Familiarity with job scheduling tools, specifically Autosys.
+ Deployment Tools: Exposure to automated deployment tools like Udeploy.
**Core Technical Skills** :
+ Basic proficiency in MS SQL and Oracle (writing and executing queries) and command-line skills in Unix/Linux.
+ Analytical Skills: Strong analytical, problem-solving, and troubleshooting skills with the ability to solve complex problems under pressure.
+ Communication: Developed communication and diplomacy skills are required to exchange potentially complex or sensitive information with stakeholders. Must demonstrate clear and concise written and verbal communication.
**Professional Attributes:**
+ Ability to operate with a limited level of direct supervision and exercise independence of judgment.
+ A strong team player who can effectively share information with other support and technology teams.
+ Ability to plan and organize workload effectively.
**Desired Skills (Good to Have):**
+ Financial domain knowledge, including a basic understanding of financial markets and products, especially with Funds and Exchange-Traded Funds (ETFs).
**Education**
+ Bachelor's/University degree in Computer Science, Information Technology, or a related field, or equivalent experience.
\#LI-Hybrid
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**Job Family Group:**
Technology
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**Job Family:**
Applications Support
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Incident Management Engineer, AWS Incident Detection and Response

Melbourne Amazon

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Description
ABOUT US
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies.
The AWS Incident Detection and Response team is part of the Enhanced Support Services (ES2) organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm.
ABOUT YOU
Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level - with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.
Finally, you are passionate about technology with a desire to learn more and do more with AWS.
ABOUT THE ROLE
AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.
Key job responsibilities
Every day will bring new and exciting challenges that include elements of:
* Drive the resolution of large scale customer impacting incidents as part of a team rotation
* Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.
* Provide critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads
* Contribute to Problem Records for customers
* Conduct continuous real-time proactive monitoring of customer metrics
* Prioritize, manage, and own emerging and developing customer issues from start to finish
* Monitor and manage communications during high impact events via relevant channels
* Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
* Lead projects and remote teams to drive operational improvements
* Create and review documentation; design/influence new standard operating procedures
* Identify and troubleshoot recurring platform issues and own projects to drive improvements
* Mentor peers in your areas of technical and operational strength
* Perform other duties as required by the organisation
Please note that while this role is open to applicants in Sydney or Melbourne, as a follow-the-sun organisation, IMEs work the core hours of 9am-5pm AEST regardless of location. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays.
Basic Qualifications
- 3+ years demonstrable Major Incident / Problem Manager Experience for organizations that run mission critical applications
Preferred Qualifications
- Experience driving collaborative projects from conception to delivery
- Industry specific accredited certification(s) such as the AWS Associate level certifications
- Knowledge of ITIL/Lean Processes
- Ability to work in ambiguous environments
- Demonstrated critical thinking and logical problem solving skills
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Security Engineer I, Vulnerability Management and Remediation Operations

Sydney Amazon

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Description
Embark on a Mission to Fortify Amazon's Defenses as a Security Engineer with the Vulnerability Management & Remediation Operations team!
Amazon Security is seeking an experienced and innovative Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in Sydney, Australia. The VMRO team is responsible for discovering, assessing, triaging, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem.
Key job responsibilities
- Analyse public and private vulnerability disclosures and exploit code.
- Deeply understand and assess the technical details and potential impact of vulnerabilities across Amazon's infrastructure, services, and applications.
- Investigate and triage vulnerabilities, identifying severity and the scope of potential impact to Amazon.
- Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner.
- Engineer high quality, scalable, and accurate vulnerability detection mechanisms.
- Design and implement automation, tools and workflows to enhance our operations capabilities.
- Be part of a global team and participate in periodic on-call responsibilities to ensure the continuous monitoring and remediation of vulnerabilities.
Basic Qualifications
- 2+ years of web protocols, common security attacks, and remediation (non-internship) experience
- Bachelor's degree in Engineering, Computer Science, or a related field
- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent
- Experience with web protocols, common security attacks, and remediation (non-internship)
- Experience solving basic problems by writing code or scripts with some assistance
Preferred Qualifications
- Experience with AWS services or other cloud offerings
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Customer Success Engineer (Machine Identity Management)

Posted 1 day ago

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**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary:**
We are seeking a proactive and customer focused individual to join our team as a Customer Success Engineer (CSE) specializing in Certificate Lifecycle Management and PKI. In this role, you will ensure the successful deployment, automated lifecycle management, and ongoing stabilization of our enterprise CLM and PKI solutions. Your primary objective will be to provide subject matter expertise to empower clients to maximize the value of the platform that will help to manage the entire certificate lifecycle across distributed hybrid environments.
As a Customer Success Engineer, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. You will work closely with CISOs, CTOs, security, PKI, cloud, network, and other technical teams from the world's largest and most well-known organizations, particularly focusing on ensuring successful deployment, adoption, and optimization of our solutions.
**Your Impact**
+ Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges.
+ Serve as the go-to expert for the CLM and PKI products, guiding customers through sophisticated integrations and customizations.
+ Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions.
+ Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs.
+ Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement.
+ Ensure customers achieve operational excellence by fully adopting and optimizing new features.
+ Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives.
+ Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies.
+ Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution.
**Qualifications**
**Required Qualification:**
+ Bachelor of Science in Computer Science or related Technical Field (or equivalent experience).
+ 5+ years of hands-on experience in cloud infrastructure and large-scale network design, operations, and security.
+ 3+ years of experience in a customer-facing or advisory role (such as Customer Success, Consulting, or Support Engineering).
+ Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs.
+ Ability to translate technical requirements into actionable plans, guiding customers through advanced use cases.
+ Demonstrated ability to build and maintain strong relationships with key stakeholders, including executive-level contacts.
+ High-level consultative skills, capable of influencing decisions and driving customer success strategies.
+ Public Key Infrastructure (PKI) encompassed technology, standards, and implementations.
+ Securing Internet applications, e.g., cryptography, standards, techniques.
+ Directory technologies and standards, e.g., LDAP, Active Directory.
**Nice to Haves (Preferred Qualifications)**
+ Experience managing or integrating with Microsoft Active Directory Certificate Services (ADCS).
+ Familiarity with Public Certificate Authorities (e.g., DigiCert, Sectigo, Let's Encrypt, Entrust).
+ Hands-on experience with HSMs or cloud-based key management services (e.g., AWS KMS, Azure Key Vault).
+ Experience with automation and configuration management tools like Ansible or Terraform, for deploying and managing security infrastructure.
+ Familiarity with the ACME protocol or other automated certificate issuance standards.
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
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Vice President, Client Service Management (Corporate Trust, Australia)

2831 Westella BNY

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full time

The Client Services Manager has primary responsibility for the management of a portfolio of the Corporate Trust clients/accounts and serves as the day-to-day contact for the assigned clients/accounts.

As the primary account representative, the CSM is responsible for servicing the overall client relationship within the assigned portfolio. This shall include the day to day oversight of the assigned accounts, the coordination of services for assigned clients, the monitoring of contractual obligations for these accounts and administering debt issuance including various complex financing structures and services related to assigned corporate trust products.

The CSM will manage the relationships of assigned products, with the including syndicated loans, Securitisation and other fixed income products with active participation on products and services delivered. This role is responsible for addressing client issues proactively, efficiently and to the satisfaction of the client(s).

The CSM will work in close communication and collaboration with the Business Managers, Client Administration, Client and Business Development, Transaction management group as well as Business and Product Management to ensure the delivery of service excellence to our clients.

Key Roles & Responsibilities:

Transaction Administration and Control

  • Thoroughly review new transaction documents related to the most complex Corporate Trust accounts, clients and/or relationships to ensure that transaction can be supported within current operating model. Understand the administration requirements.
  • perform and/or oversee all account administration activities.
  • manage and oversee client inquiries, resolve situations independently and smoothly as they occur, escalate promptly where appropriate.
  • participate in compliance reviews as required

Collaboration/Stakeholder Engagement/Oversight/Influence

  • Work with Global Service Delivery and other groups within Global Client Solutions and related parties to monitor/control tickler compliance of assigned accounts.
  • act as senior escalation point for the deal-related client/ counter party contacts.

Deal-level Relationship Management 

  • Complete accountability for all service level aspects of the assigned client relationships for the deals that are administered.
  • Ensure that clients receive an excellent service.
  • Develop and maintain strong working relationships with other industry participants as applicable for assigned deal portfolio - e.g. law firms, institutional investors, investment bankers, custodians, lenders, borrowers etc
  • Bachelor's degree with at least 8-10 years of relevant experience in the financial services industry or Corporate Trust experience. Strong client servicing and communication skills, be able to able to manage tasks, meeting deadlines and have a high level of attention to detail. 
  • Product expertise in the syndicated loan / securitisation / fixed income highly regarded
  • Understanding of the payments landscape for both domestic and international wires

Qualifications

  • Bachelor's degree with at least 8-10 years of relevant experience in the financial services industry or Corporate Trust experience. Strong client servicing and communication skills, be able to able to manage tasks, meeting deadlines and have a high level of attention to detail. 
  • Product expertise in the syndicated loan / securitisation / fixed income highly regarded
  • Understanding of the payments landscape for both domestic and international wires
     

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
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Document Management Support

Posted 4 days ago

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**Requisition ID: **
+ **Relocation Authorized: None**
+ **Telework Type: Part-Time Telework**
+ **Work Location: Brisbane, QLD**
# Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
# Project Overview:
The Project is a greenfield mining, process, material handling and ship loading project with a focus on sustaining production, minimise environmental impacts, strengthen long-term relationships with neighbouring communities and foster local economic development.
# Job Summary:
Opportunity exists within the Bechtel team to work closely with our customers on Mining and Metals projects in Australia. We are currently seeking candidates for Document Management Support on the Kangwinan Project, being executed in Brisbane.
_"This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership"_
# Major Responsibilities:
**Responsibilities of the role include but are not limited to:**
+ Works with Project teams, contractors, suppliers and other stakeholders to ensure procedures and work processes are delivering the level of information required
+ Creates quality monitoring methods and processes to monitor data entry accuracy
+ Interfaces with internal and external customers on a routine basis
+ Establishes records formats as required by contract and storage requirements/methods
+ Utilize the standard Electronic Document Management Systems (ECMS), Aconex and InEight (Client's ECMS), to register, control, distribute, and transmit design documentation received from Project Administration
+ Prepare routine documents using standard word processing, spreadsheets, or other office software as needed to support work activities
+ Provide technical guidance to project personnel in use of document management automated tools
+ Perform other duties as directed by Document Management Lead
+ Communicates with client/consultants/supplier contacts to resolve daily administrative problems on the project.
# Education and Experience Requirements:
+ Industry experience gained through a recognized certificate or degree in a STEM-related field, and/or specialized courses in document management, Engineering or related fields, and/or 2-4 years work experience.
# Required Knowledge and Skills:
The Document Management Support role requires a strong blend of stakeholder management, analytical and technical skills. Some key attributes you bring to this role include:
+ Minimum experience in project document management, including procedural work, customer interfaces and records management
+ Good oral and written communication skills
+ Strong organizational skills
+ Knowledge of Bechtel or EPC industry and regulatory standards for record keeping
+ Working knowledge of computer programs for records tracking, archival, retention, and storage
+ Familiarity with quality assurance programs and DRIM requirements
+ Awareness of quality issues, especially revision control and formatting associated with issuing of documents
+ Must be self-motivated and be able to work under minimum supervision.
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**\#LI-AC1**
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **
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Facilities Management Coordinator

Posted 4 days ago

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Job Description

**Date Posted:**

**Country:**
Australia
**Location:**
AU-WA-HENDERSON-001 ~ 1 Mcgrath Rd ~ MCGRATH
**Position Role Type:**
Onsite
+ Be trusted as a valuable team member.
+ Work within a high calibre team with great benefits and professional development opportunities
+ Support the teams working on the nation's most complex Defence programs.
Raytheon Australia is a trusted capability partner of the Australian Defence Force, providing engineering and technology solutions that protect and secure our nation.
Right now, we are experiencing exciting growth across the country and are seeking a driven and experienced Facilities Management Coordinator to join our talented Facilities function at our Henderson Office.
The Facilities Management Coordinator is a critical and demanding infrastructure support role responsible for ensuring the day-to-day operation of the facility. The successful applicant will carry out their duties in a responsive, efficient, and proactive manner with a key focus on internal customer service. The Facilities Management Coordinator works with a diverse range of stakeholders and coordinates Facilities Management as well as aspects of Security and EHS&W requirements to ensure that compliance is maintained in all areas of governance.
If you have a strong work ethic, positive attitude, with exceptional attention to detail and a desire to continuously improve, we want to hear from you.
**Key Responsibilities**
+ Co-ordinate the day-to-day operations of the site, ensuring all employees and visitors to the facility can carry out their duties in a safe and effective manner, including ensuring facilities assets, office equipment, furniture and amenities are serviceable and useable.
+ Respond to a broad range of enquiries for infrastructure assistance requests using workflow systems.
+ Coordinate and oversee contractors to ensure the facility is operating efficiently, effectively and maintaining regulatory compliance.
+ Liaise with all stakeholders and provide project coordination support for all building fit-out changes/upgrades and plant & equipment modifications.
+ Maintaining all site documentation including Facility, Security and EHS&W registers, maintenance schedules and site plans
+ Execute on-site security tasks including issuing ID and access passes, administration of the onsite access control system and visitor management system.
+ Execute on-site EHS&W tasks including supporting the EHS&W committee by resolving onsite EHS&W issues.
+ Oversight, input and tracking of the facility's operational budget.
+ Advanced knowledge within a specialised discipline, developed through extensive practical experience and/or formal education
+ Recognised subject matter expertise within the relevant job family
+ Strong capability to operate effectively in project-driven and technology-focused environments
+ Well-developed problem-solving and analytical skills
**Skills, Experience and Qualifications**
+ Minimum of 8 years' relevant professional or trade experience.
+ Demonstrated experience working in project-based, operational, or technology-oriented environments
+ Proven ability to apply advanced technical or functional knowledge to support business outcomes
+ Completion of high school, secondary school, or equivalent qualification (required)
+ Current 'C' Class Driver's Licence (required)
+ Defence Security Officer Course (to be completed within 12 months of commencement)
+ Fire Warden Training (to be completed within 3 months of commencement)
+ Provide First Aid - HLTAID011 certification (to be completed within 3 months of commencement)
+ Must be an Australian citizen and/or eligible to obtain and maintain an Australian Defence Security Clearance. Eligibility can be found at is your chance to join a world class team and make a real difference.
If you are looking for a challenging and rewarding career, access your next mission by clicking the "Apply Now" button below or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Candidate Management Specialist

Alice Springs Amentum

Posted 4 days ago

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Job Description

**Be the reason someone has an incredible first day at work.**
Every great employee journey starts with a great onboarding experience. Based in Alice Springs as the Candidate Management Specialist, you'll be the friendly face behind the scenes, guiding new employees from the moment they accept their offer through to their first day, ensuring they feel supported, informed and excited to join the team.
**Why You'll Love This Role**
+ **Competitive Salary** with additional allowances
+ **Flexible Hours** a great work/life balance
+ **Make a genuine difference** to someone's first experience with Amentum
+ **Coordinate the onboarding experience** guide new employees from offer acceptance through to their first day
+ **Join a supportive Talent Acquisition team** focused on delivering an exceptional employee experience
**What You'll Be Doing**
From the moment a candidate accepts their offer, you'll take ownership of their onboarding journey. You'll coordinate every step behind the scenes from medicals, visas, security clearances and relocation to orientation and system access ensuring every detail is in place before day one.
Success in this role comes from being self-motivated, highly organised, and genuinely customer focused. You'll anticipate what's needed, solve problems before they become roadblocks, and provide every candidate with a professional, welcoming experience that leaves them feeling confident and excited to join Amentum.
**In this role, you will:**
+ Guide candidates through every stage of the onboarding journey.
+ Coordinate pre-employment activities including medicals, background checks, security clearances and relocation.
+ Keep candidates informed and supported with regular communication.
+ Work closely with hiring managers, HR and internal support teams to ensure a seamless onboarding experience.
+ Coordinate orientation activities and prepare employees for a successful first day.
+ Maintain accurate records and contribute to continuous improvements across the onboarding process.
**What We're Looking For**
We are looking for someone who genuinely enjoys helping people and takes pride in creating a positive experience. You'll be organised, proactive and thrive in a fast-paced environment where no two days are the same.
**You'll also bring:**
+ Excellent customer service and communication skills.
+ Strong organisational skills and attention to detail.
+ The ability to manage multiple priorities and meet deadlines.
+ Confidence using Microsoft Office and learning new systems.
+ A positive attitude, initiative and a passion for helping others.
**Why Alice Springs?**
Alice Springs offers a lifestyle unlike anywhere else in Australia. Surrounded by stunning landscapes and a vibrant local community, it's a place where you can enjoy shorter commutes, a relaxed pace of life, and unforgettable weekend adventures. Whether you're exploring the MacDonnell Ranges, discovering the Outback, or simply enjoying the sense of community, Alice Springs is a place where work and lifestyle come together.
**Ready to Make Someone's First Day One They'll Never Forget?**
If you're passionate about helping people, enjoy coordinating multiple moving parts, and want to make a genuine impact from day one, we'd love to hear from you. Apply today and help us create exceptional first impressions that set our people up for success.
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