40 Senior Quality jobs in Australia

**THE FUTURE IS WHAT WE MAKE IT.**
**Quality Manager- Project**
**Location- Sydney (NSW)**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
As a Project Quality Manager here at Honeywell, you will be pivotal in ensuring that our projects meet the highest quality standards. You will lead quality assurance initiatives, implement quality control processes, and collaborate with cross-functional teams to drive continuous improvement throughout the project lifecycle.
You will impact on the overall success of our projects by ensuring that quality is embedded in every phase, from planning to execution. Your leadership will enhance our reputation for delivering exceptional products and services, ultimately contributing to customer satisfaction and loyalty.
+ Ensure Project Compliance with HWL internal procedures and procedures including partnering with Finance, Procurement and HSE functions
+ Ensure Compliance with Service contract obligations
+ Review and update key Operating Term Documentation (OTD) driving consistency across all Service Sites
+ Minimise the operational and abatement risks associated with the contract compliance
+ Review and consolidate as appropriate all common site activities, driving efficiencies and productivity.
+ Establish and maintain detailed risk registers for all sites
**Key Responsibilities:**
+ Site/Contract Audits and corrective actions management
+ Performance management reporting
+ Train and support contract teams to maximise efficiency, ensure compliance and minimise risk
+ Support the mobilisation of new contracts
+ Produce regular risk and opportunity reports for multiple stakeholders, ensuring consistency of approach to improve margins, reduce risk and improve customer experience.
+ Management and promotion of Health and Safety obligations and initiatives at all times
+ Support team to deliver Financial and contractual commitments.
+ Attend Client meetings as required to support key messages/support
+ Attend sites as required (minimum monthly) to support the site teams and client outcomes.
+ Drive a culture of compliance across all sites
**Key Experience & Capabilities:**
+ Must have qualifications in Business, Auditing, or demonstrate an equivalent level of experience in compliance management
+ Computer Competencies including ERP, Microsoft Office & Project software
+ You must obtain/maintain an appropriate security clearance for your customer sites
+ Minimum of 5 years in a similar or relevant environment with exposure to complex multi-stakeholder contracts
+ Proven experience in commercial issues management including finance, risk management, compliance, and commercial/contract law
+ Exceptional staff management/influencing and process improvement skills
+ Ability to prepare business cases and influence outcomes
+ Ability to prepare briefing guidance for legal action
+ Capacity to deliver against multiple objectives.
+ Strong customer relation skills with total commitment to customer satisfaction.
+ Identify opportunities, generates and effectively manages OFI relating to their area of operations
+ Operation within a Quality Accredited environment with demonstrable skills in Continuous Improvement.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
**Discover More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be **recognised as a great place to work for women by WORK180** . Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
We're also proud to be recognised as an **AWEI Bronze Employer** and a **Veteran Employment Supporter** , further demonstrating our dedication to diversity, equity, and inclusion across all communities.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Job Description :**
**About Us**
At Diageo, we're proud to be the world's leading premium drinks company, with iconic brands like **Johnnie Walker, Don Julio, Guinness, Baileys, Captain Morgan, and Bundaberg Rum** .
Our purpose, **"Celebrating life, every day, everywhere,"** inspires everything we do - from crafting exceptional products to creating inclusive workplaces and delivering sustainable growth. In Australia, we employ over 400 people across key sites in Huntingwood, Bundaberg and Mr Black.
**About the Role**
We're seeking a **Quality Assurance Manager** to lead quality excellence across our Huntingwood or Bundaberg site. This role is vital to driving end-to-end Quality & Food Safety strategy, compliance with Diageo's Global Standards, and fostering a culture of continuous improvement and consumer focus.
You'll own the implementation of world-class quality systems (FSSC, ISO, HACCP), lead site audits, and partner with cross-functional teams to embed best-in-class quality assurance, from raw materials to finished goods.
**What You'll Do**
+ Champion Diageo's **Quality and Compliance** agenda across operations, packaging, distribution, and brand execution.
+ Drive implementation of **Diageo Global Standards** (GRMS, CARM, GAR) and local regulations.
+ Build and empower a high-performing team to deliver **employee-owned quality** culture and capability.
+ Lead internal/external **audits** , risk assessments and ensure supplier adherence to standards.
+ Work cross-functionally with Procurement, Planning, Manufacturing, Marketing, Legal and Commercial teams.
+ Own the quality governance framework - from **KPIs and root cause analysis** to continuous improvement initiatives.
+ Manage stakeholder engagement across local and global governance networks.
+ Embed quality across **ManEx practices** , systems, and site leadership processes.
**About You**
You're a **holistic leader** with a passion for excellence and a deep understanding of quality systems. You bring technical expertise, strategic thinking, and a strong people-first approach to ensure our products exceed expectations and uphold our global reputation.
**Essential Experience:**
+ 7+ years in manufacturing/quality roles in beverage, food or FMCG industries.
+ Strong background in **Quality/Food Safety Systems** - ISO, HACCP, FSSC.
+ Demonstrated leadership of teams, audits, and cross-functional improvement programs.
+ Experience influencing stakeholders across functions and levels.
+ Working knowledge of Australian and international regulations.
**Preferred:**
+ Science degree or equivalent qualification.
+ Six Sigma certification.
+ Experience with automated packaging lines and supplier development.
+ Exposure to **Global Risk Management** frameworks.
**Leadership & Values**
At Diageo, we lead with **ambition, purpose and inclusivity** . In this role, you'll:
+ **Win through Execution** - Deliver bold, strategic quality initiatives.
+ **Inspire through Purpose** - Be a culture carrier of Diageo's values and customer-first mindset.
+ **Invest in Talent** - Build, coach, and empower a capable and engaged team.
+ **Shape the Future** - Champion innovation and continuous improvement in Quality.
**Working With Us**
We offer flexible working options, outstanding benefits, and the opportunity to work on some of the world's most loved brands.
**Perks include:**
+ Product discounts
+ Parental leave benefits
+ Additional leave days
+ Flexible hours and hybrid work
+ Corporate equipment provided
**Celebrating Life, Every Day, Everywhere**
Diversity and inclusion are central to our purpose. At Diageo, **you'll be welcomed for who you are** . We celebrate individuals from all backgrounds, experiences and perspectives, and strive to build a workplace where **everyone feels they belong** .
**Ready to Join Us?**
If you're driven to make a real impact through quality excellence and want to be part of a global team that's changing the way the world celebrates, this could be the opportunity for you.
**Apply now and let's shape the future together.**
If you require any adjustments during the recruitment process, please let us know when applying.
**Worker Type :**
Regular
**Primary Location:**
Huntingwood
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Quality Control Officer
L3Harris Space and Airborne Systems Australia
Eight Mile Plains, Brisbane
**12-month Fixed Term contract**
About the role
The Quality Control Officer is responsible for performing detailed inspections of electronic and mechanical products to ensure compliance with AS9100D, ISO 9001:2015, IPC-A-610, J-STD-001, and MIL-STD-883 requirements. This role supports the organisation's commitment to delivering high-quality products by conducting inspections at all stages of production - from incoming materials through to final assembly - in accordance with established quality standards, customer requirements, and engineering drawings.
This role is primarily workshop/factory floor-based, involving frequent use of microscopes, measurement tools, and handling of small components. The position may require occasional overtime or shift flexibility to meet production deadlines.
What the role will involve
Some responsibilities of your role will include the following:
Inspection Activities
+ Perform visual and dimensional inspections and verify product conformance against engineering drawings, work instructions, specifications, and acceptance criteria.
+ Conduct inspections to IPC-A-610, J-STD-001, and MIL-STD-883 standards.
+ Inspect soldering quality, component placement, wiring, and mechanical fit and finish.
Documentation & Reporting
+ Accurately record inspection results in quality records and databases.
+ Document and report non-conformances, initiating corrective action requests when required.
+ Maintain inspection checklists, logs, and traceability records in compliance with quality system requirements.
Continuous Improvement
+ Identify recurring quality issues and provide feedback to manufacturing, engineering, and quality teams.
+ Participate in root cause analysis and corrective/preventive action initiatives.
+ Support continuous improvement projects aimed at enhancing product quality and process efficiency.
Compliance & Safety
+ Adhere to all company quality procedures, work instructions, and safety protocols.
+ Ensure compliance with AS9100D and ISO 9001:2015 quality management system requirements.
+ Maintain a clean and organised work area in accordance with 5S principles.
What you'll bring
The role requires the following experience and skills:
+ Proven experience as a Quality Control Inspector in an AS9100D and/or ISO 9001:2015-certified manufacturing environment.
+ Certification to IPC-A-610, J-STD-001, and MIL-STD-883 inspection standards.
+ Hands-on experience inspecting Printed Circuit Board Assemblies and mechanical/electronic sub-assemblies and final assemblies.
+ Able to read and interpret engineering drawings, bill of materials, assembly drawings, mechanical drawings, work instructions, technical specifications and acceptance criteria.
+ Knowledge of all types of surface mount and through hole process/assemblies.
+ Proficiency in using inspection tools such as calipers, micrometers, height gauges, microscopes and precision measuring instruments.
+ Competence in documenting inspection results with high attention to detail.
+ Intermediate computer skills in MS Word, MS Excel and MS Access.
+ Requires ability to sustain lengthy periods of visual concentration and good hand/eye coordination.
+ An ability to handle extremely small and delicate parts.
+ Strong problem-solving and analytical skills.
+ Ability to make clear and precise observations.
+ Commitment to quality, continuous improvement, and workplace safety.
About L3Harris Australia
L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region's unique requirements.
L3Harris in Eight Mile Plains is The Centre of Excellence for Electronic Warfare and is home to world-leading design, manufacture and integration expertise and the sustainment of high-reliability electronic warfare components. Our highly skilled workforce design and develop Australia's sovereign defence capabilities such as the next-generation space, airborne and cyber capabilities for the Australian warfighter.
A few of our employee benefits are:
+ An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
+ Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
+ Flexible working hours and patterns depending on location
+ Discounted private health insurance
+ Life & Total Permanent Disability Cover
+ Novated Car Leasing
+ Company supported professional development programs
+ Retail Reward programs
+ Half day finish on Fridays
Important to know
Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.
Eligibility and clearance process information can be found at;
respectfully requests no agency submissions at this time.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Description
We're seeking for an experienced Quality Assurance Area Manager to take ownership of our Fulfillment Center Inventory Control and Quality Assurance Operations.
Our Fulfillment Centers sit at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory. In each Fulfillment Center, our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.
These Fulfillment Centers are fast-paced and high reward environments, where adherence to policies and procedures is key. So, we'll need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on performance and quality of service.
Key Job Responsibilities:
- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity,
- Gain expertise in key Fulfilment Centre process paths, as well as exception handling; we'll need you to ensure that process discipline is adhered to across all shifts and departments,
- Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the Operations management team,
- Liaise with Area Managers and Operations Managers to aid the communication of all policies related to process discipline,
- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX,
- Plan for and identify root causes of inventory deviation, via cause and effect analysis,
- Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents,
- Assuming full accountability for setting and meeting of operational goals,
- Strategic planning and forecasting, alongside assigning and directing work,
- Rewarding and disciplining employees, as well as developing Area Managers,
- Drive process improvements and team members' ability to keep pace with our rapid growth, while motivating others and reducing employee turnover,
- Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements,
Basic Qualifications
- Previous Inventory Control and Quality Assurance Management experience or similar role,
- Experience with Warehouse Management Systems,
- You possess excellent verbal and written communications skills,
- You have a demonstrated, solid proficiency in time management skills, alongside confidence in organising vast amounts of data,
- Strong problem solving skills and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment,
- Proven ability to influence, with varying levels of seniority within an organisation,
- Fluent user of the entire MS Office suite, especially Excel; MS Access experience is a plus.
Preferred Qualifications
- Strong analytical abilities, including proficient mathematical and data analysis skills,
- You're ideally able to swiftly pick up new software systems and data analysis tools e.g. Excel, SQL, QuickSight,
- Experience owning process improvement projects, using data to conduct root cause analysis and collaborating with key stakeholders to implement solutions,
- Bachelor's Degree from an accredited university or equivalent qualification.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
At Gilead, we're committed to creating a healthier world for everyone - no matter the challenges ahead of us. For more than 30 years, we've pursued the impossible, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Through bold and transformative science, we're driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It's what's next.
The Position:
We are seeking a highly experienced and motivated individual to join us as Associate Director or Senior Manager, Product and Distribution Quality in ANZ. You will work with Quality, Commercial, Regulatory, Supply Chain, and Medical Affair in supporting our efforts in this exciting area of cancer immunotherapy. This individual will work cross functionally to lead a multi-market organization focused on implementing and ensuring the qualification and monitoring program for hospital apheresis centers and treatment sites that will provide treatment to patients with our commercial products, investigations related to product complaints, the cross-functional work for global labeling capabilities, the full set of capabilities associated to Responsible Person (RP) in ANZ and other APAC region as needed, and representing QA in ANZ regional Leadership teams as well as representing Kite with external partners and others.
Key Responsibilities will include:
+ Establish, execute and manage the new and established apheresis centers and treatment centers sites (ACTS) qualification process that will use risk-based tools for qualification, training and monitoring.
+ With Global Site Qualification will determine strategy for maturing the ongoing program, sustainability and compliance to regulatory changes.
+ Collaborate with cross-functional departments to ensure timely implementation of quality processes.
+ Provide leadership and direction in the industry in the area of site qualification process and management.
+ Assess and approve any changes to the courier tracking and order intake systems to assure the validated state of the systems is maintained.
+ Lead Quality's collaboration efforts with Commercial in the start-up and routine management of the ATCS relationship and Supply Chain to ensure compliance across the Kite product Journey and best customer experience
+ Implement, assess and report on metrics monitoring per schedule and provide updates to approved ATC list.
+ Assure business systems are developed, supported and maintained validated state for patient traceability.
+ Act as Quality contact, or delegate, for ATCS issues and discrepancies, and lead/manage the investigations to resolve the issues.
+ Interacts with the Kite T cell Facilities as needed for product release, issue resolving or other as applicable
+ Support inspection readiness plans and interact with regulatory agencies during inspections on ATCS-related matters.
+ Work with Global Site Qualification, America, EME and APAC regional leads , as needed.
+ Collaborate with our Gilead affiliates in the routine management of the ACTS relationships and in other areas as needed
+ Serve as Gilead RP per the local guidelines (TGA, HSA etc.). Act as back-up for RP in other APAC region as needed. Verify lot distribution confirmation for Kite cell therapy product and related activities in compliance with local regulations and internal SOPs and supervise quality/regulatory aspects of distribution in Australia and Singapore.
+ Provide quality oversight and execute responsibilities designated for the Responsible Person in country that includes the following QMS: distribution (under GDP), product complaints, recall, returns, self-inspection.
+ Provide oversight of deviation investigations which occur during the manufacturing, packaging and shipment of products and provide QA oversight and approval of Change Control records impacting Cell Therapy products in Australia, Singapore and other APAC region.
+ Maintain local Quality System to comply with local regulation.
+ Quality lead for Material Review Board for Cell Therapy Finished Products for Australia and Singapore
+ Perform other duties as assigned. These duties can be delegated to designated deputies of a satisfactory qualification level as needed.
Knowledge, Experience and Skills Required:
+ Bachelor's degree in medical or biological sciences or related field; Master's or PhD degree preferred
+ Minimum of 7 years progressive experience in medical, pharmaceutical or biologics quality assurance' roles; preferred cell therapy.
+ Experience in areas such as Clinical Research, Medical Liaison, Cell Therapy and/or Apheresis and Cell Therapy Medical Centers preferred.
+ Experience auditing blood banks, plasma centers, apheresis centers, external suppliers and/or internal GMP systems.
+ Experience working in multi-national companies with management responsibilities of staff located in multiple regions/countries.
+ Proficiency in English is required
+ Strong working knowledge of and ability to apply GMP in conformance to ANZ.
+ Experience responding to regulatory agency audits.
+ Demonstrated ability to develop, coach, and mentor employees
+ Excellent interpersonal, verbal, and written communication skills are essential in this collaborative work environment.
+ Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities
+ Self-motivated, detail-oriented, and willing to accept temporary responsibilities outside of initial job description.
+ Ability to travel up to 40%, could include some weekend travel for arrival to/return from destinations
**Gilead Core Values**
Integrity (always doing the right thing)
Teamwork (collaborating in good faith)
Excellence (working at a high level of commitment and capability)
Accountability (taking personal responsibility)
Inclusion (encouraging diversity)
**Being Here Matters**
_At Gilead we are committed, hardworking and passionate about improving the lives of the patients who use our products. Our values - integrity, inclusion, teamwork, accountability and excellence - are evident in everything we do. We are a close-knit team where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development._
_We want all our employees to embrace and leverage each other's talents and diverse perspectives, foster a sense of belonging, achieve their full career potential and contribute to the team's success.  This is demonstrated through our Silver Status in the Australian Workplace Equity Index. _
_As an equal opportunity employer, Gilead Sciences is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, colour, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws._
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

**Additional Information**
**Job Number**
**Job Category** Procurement, Purchasing, and Quality Assurance
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**The Ritz-Carlton Melbourne**
**Join our Ladies & Gentlemen: Manager - Quality & L&D**
The Ritz-Carlton, Melbourne is seeking a dedicated **Quality & Learning & Development Manager** to lead the property's quality assurance, learning, and engagement programs. This role ensures that all training and service excellence initiatives are aligned with The Ritz-Carlton mission, vision, and brand standards. The ideal candidate will be passionate about creating a culture of learning, driving service consistency, and fostering associate engagement to deliver world-class guest experiences.
**JOB SUMMARY**
Implements quality assurance processes and verifies training and development activities are strategically linked to the company's mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. Oversees service quality, identifies training needs, and ensures all required learning programs and annual compliance trainings are completed and tracked in line with brand audit requirements. Leads associate engagement and Take Care initiatives to support a positive work culture and continuous improvement at the property level. This position champions quality, learning, and engagement, building support for excellence and change.
**CANDIDATE PROFILE**
**Education and Experience**
+ 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, F&B and Events operations.
**OR**
+ 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, F&B and Events operations.
**Essential Experience**
+ Experience and/or knowledge of hotel business.
+ Ability to understand quality management practices and teaches to others.
+ Ability to understand data collection methods.
+ Knowledge of budget preparation and the control of costs.
+ Working knowledge of statistical measurement tools.
+ Effective presentation skills.
+ Detail orientation and analytical
+ Experience/trained in Medallia, Leading Quality Assurance (LQA), Brand Standard Audit (BSA), and Forbes
**Desirable Experience**
+ Operations background of rooms or F&B background highly regarded
+ Previous training in guest relations.
+ Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.
**CORE WORK ACTIVITIES**
**Managing Quality Assurance Goals**
- Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.
- Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.
- Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.
- Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.
- Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.
- Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.
- Immerses in operations to better understand issues/defects faced on the ground.
- Drives several initiatives for business standard audits and guestvoice.
- Conducts monthly audit to verify compliance with company and brand standards.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Completes other reasonable duties as requested by leadership.
**Executing Quality Training Programs**
- Coordinate & deliver hotel trainings including to all Ladies & Gentlemen.
- Train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.
- Develops specific training designed to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.
- Coordinates and delivers all hotel training programs for Ladies and Gentlemen, ensuring alignment with The Ritz-Carlton Balance Score Card, mission, vision, and Gold Standards.
- Leads the delivery of key brand learning experiences including New Hire Orientation, Day 21, Day 365, and The Three Steps of Service.
- Oversees the property's brand-required compliance training and other mandatory learning modules.
- Oversee training completion rates, ensuring all ladies & gentlemen and leaders meet compliance standards and the property passes quarterly learning and brand audits.
- Identifies performance gaps through quality data and guest feedback, and partners with department heads to design and deliver targeted training to improve service performance.
- Drives the company's values and service philosophy through all learning initiatives to build a strong culture of excellence and engagement.
- Partners with Human Resources to execute recognition and Take Care programs, celebrating associates' contributions to the Quality and Service Excellence journey.
**Managing Quality Tools**
- Verifies that management practices at all levels are aligned with quality tools.
- Verifies the tools for continuous improvements are in place and being utilized.
- Uses data collection methods to identify, compile, display, track, and analyze defect trends.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.
- Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**It's more than a job**
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
**‎**
_We are pleased to announce that the Quality Specialist position is now open for expressions of interest. As part of our commitment to talent development and succession planning, we have identified a strong internal candidate through our Succession Management Framework. However, in the interest of ensuring a fair and impartial process, we are inviting expressions of interest from all eligible employees. This approach supports transparency and provides an opportunity for all interested individuals to be considered._
**How you create impact**
- Understanding and completing end to end QSHE requirements in Kuehne + Nagel AU.
- Liaising with internal customers and suppliers.
- To carry out regular site inspections to check procedures + hazard/incident actions are properly implemented
- Preparing reports and presentations.
- Working on projects such as continuous improvement, analyzing trends and forecasting.
- To comply to the requirements of KN's QSHE Management System.
- To ensure compliance to health + safety, environment (HSE) + chain of responsibility legislative requirements.
- To act in a professional manner at all times with internal and external customers.
- To keep abreast of current + emerging health, safety + environment/sustainability best practices.
- To undertake any other tasks required by Management.
**What we would like you to bring**
+ Develop and implement SHEQ (Safety, Health, Environment, Quality) policies and procedures.
+ Conduct internal audits and coordinate external audits.
+ Monitor regulatory compliance across facilities and operations.
+ Provide training and guidance to staff on SHEQ standards.
+ Identify and assess workplace risks and recommend control measures.
+ Promote a safety and environmental mindset among employees.
**What's in it for you**
Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:
+ Corporate rates for Private Health Care Insurance
+ Free Flu Vaccination Program
+ Inclusive Gender-Neutral Parental Leave Policy to support all parents
+ Attractive long-service awards
+ Novated leasing
+ Charity and volunteering events
+ Flexible work arrangements
+ And more!
If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team **!**
**Who are we**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**It's more than a job**
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
**‎**
_We are pleased to announce that the Quality Specialist position is now open for expressions of interest. As part of our commitment to talent development and succession planning, we have identified a strong internal candidate through our Succession Management Framework. However, in the interest of ensuring a fair and impartial process, we are inviting expressions of interest from all eligible employees. This approach supports transparency and provides an opportunity for all interested individuals to be considered._
**How you create impact**
- Understanding and completing end to end QSHE requirements in Kuehne + Nagel AU.
- Liaising with internal customers and suppliers.
- To carry out regular site inspections to check procedures + hazard/incident actions are properly implemented
- Preparing reports and presentations.
- Working on projects such as continuous improvement, analyzing trends and forecasting.
- To comply to the requirements of KN's QSHE Management System.
- To ensure compliance to health + safety, environment (HSE) + chain of responsibility legislative requirements.
- To act in a professional manner at all times with internal and external customers.
- To keep abreast of current + emerging health, safety + environment/sustainability best practices.
- To undertake any other tasks required by Management.
**What we would like you to bring**
+ Develop and implement SHEQ (Safety, Health, Environment, Quality) policies and procedures.
+ Conduct internal audits and coordinate external audits.
+ Monitor regulatory compliance across facilities and operations.
+ Provide training and guidance to staff on SHEQ standards.
+ Identify and assess workplace risks and recommend control measures.
+ Promote a safety and environmental mindset among employees.
**What's in it for you**
Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:
+ Corporate rates for Private Health Care Insurance
+ Free Flu Vaccination Program
+ Inclusive Gender-Neutral Parental Leave Policy to support all parents
+ Attractive long-service awards
+ Novated leasing
+ Charity and volunteering events
+ Flexible work arrangements
+ And more!
If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team **!**
**Who are we**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
**_Purpose:_**
The Quality Director is responsible for overseeing and managing all quality and regulatory/licencing functions for the PCI Pharma Services (PCI) Melbourne site. This includes appropriate resourcing, and day to day operations, required for compliance to Good Manufacturing Practice, Controlled Substances (Poisons) and the importation/exportation of investigational products.
This position is responsible for the performance of the Quality Department, and is the Quality/Regulatory lead pertaining to the delivery of the PCI Site and Global strategic goals and objectives to achieve commercial success and overall compliance. This role is a conduit between site Quality and Global PCI Quality, facilitating communication, collaboration and issue resolution on global issues and projects with other PCI Global Leaders.
**_The primary responsibilities & tasks of this position are:_**
+ Ensure an effective Pharmaceutical Quality System is in place to achieve the quality objectives
+ Ensure there are adequate resources and that roles, responsibilities, and authorities are defined, communicated and implemented for the Quality department
+ Oversee the implementation and compliance of the Pharmaceutical Quality System at PCI Melbourne, including the ePQS. This includes (but is not limited to) Deviation Management, Customer Complaints, CAPA, Training, Change Control, Supplier Management, Document Management (including retention of records and data integrity), Internal Audits, Risk Management and improvements to other GMP software systems as required
+ Oversee and approve PQS improvements, including (but not limited to) procedures and processes for the evaluation, assessment and disposition of suppliers, deviations, change controls, complaints and CAPA
+ Oversee and approve the Periodic Quality Management Review, and oversee monitoring of the ePQS to ensure site and global metrics are met and/or exceeded
+ Develop and communicate the Quality key performance indicators and promote the Quality objectives for site awareness and action as appropriate
+ Oversee and approve/reject quality investigations related to deviations, customer complaints and nonconformances using root cause analysis tools to ensure appropriate investigation, determination of resolution and disposition
+ Ensure validation/qualifications are completed in a timely manner and that appropriate systems are in place for the evaluation of equipment and their maintenance
+ Oversee systems and approve quality contracts for clients and suppliers
+ Oversee the management of regulatory licences, to ensure licences are appropriate and current
+ Oversee inspection and audit preparedness including training, reviews and licence compliance adherence
+ Host and participate in regulatory inspections and client audits and in the preparation of the response as required
+ Engage with clients/sponsors and address client/sponsor queries (and client representatives) to enable product information transfers and compliance to clinical trial protocols and regulatory requirements
+ Oversee the management of the Authorised Persons programme to ensure compliance and effective 'Release for Supply' of product
+ Oversee the management, and the review and approvals of, materials and products, and perform disposition of materials and products. This may include (but is not limited to) incoming goods, manufactured materials/products and returns of materials/products
+ Oversee systems to ensure all necessary testing is carried out, and supporting documents are approved (including but not limited to: specifications, sampling instructions, methods, and quality/operational procedures)
+ Oversee systems to ensure stability testing and/or the assessment of results (in line with ICH requirements) are completed to support shelf life extensions and expiry dates
+ Escalate critical issues and raise 'Quality Bulletins' as appropriate for local and/or global awareness to promote the review and timely correction / CAPA at the affected site, and/or other PCI sites
+ Oversee recall activity and act as a representative for client recall activity, including mock recall compliance.
+ Manage and approve the Quality Department budget (as defined) to ensure costs are controlled and planned in line with site financials and budget
+ Manage and drive continuous improvements to assist in enhancements in departmental operational performance, compliance to regulatory requirements, improvements in site Standard Operating Procedures (SOPs) and meeting external and internal customer requirements, with respect to quality, service, and lead time.
+ Provide direction and expertise to employees to ensure the development and implementation of departmental SOPs that are compliant to regulatory requirements and are 'fit for purpose' operationally and commercially.
+ Participate in the PCI Centres of Excellence as appropriate with the goal of harmonising quality systems across all PCI sites as part of the company's One PCI policy.
+ Ensure all activities in area of responsibility are performed in accordance with GMP, company SOPs and Health and Safety policies.
+ Ensure timely and effective communication and escalation processes to raise quality issues to the VP of Clinical Quality and the Site Leadership Team
+ Other duties as advised by the VP of Clinical Quality
**_The mandatory qualifications & experience:_**
+ Bachelor of Science, Pharmacy or related Discipline
+ 10+ yrs experience in cGMP pharmaceutical manufacturing facility, in a Quality Assurance or Quality Control leadership role.
+ Excellent written and verbal skills with good attention to detail
+ Documented cGMP training
+ Exceptional verbal and written communication skills
+ Proven coaching and influencing skills at all levels
+ Resourceful, Role Model, Courage to Challenge, Results Driven, Approachable and Innovator
+ Previous experience/working knowledge of contract manufacturing (preferred)
**_Working relationships:_**
The position will report to the VP Global Quality, Clinical Services and will work closely with the VP of the Asia Pacific Region and Senior Leadership Team at PCI Melbourne. In addition to this, the Quality Director will work closely with local and global, internal and external stakeholders including (but not limited to): Project Management, Finance, Production, Warehouse, Human Resources Engineering/Maintenance and regulatory bodies (as required).
#LI-AK2
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled