4 Server Maintenance jobs in Australia

Title:
System Administrator
About KBR:
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity
The Systems Administrator supports the day-to-day operations of client ICT Service Desk environments, helping to maintain system performance and reliability. Working under the guidance of senior administrators and the Service Desk Manager, this role provides first and second-level support for incidents, service requests, and scheduled maintenance tasks.
The Systems Administrator contributes to monitoring and troubleshooting activities, escalating complex issues where required, and ensuring that service operations are delivered in line with agreed standards. This role offers the opportunity to develop technical skills and gain experience across a broad range of systems and services, while working as part of a collaborative and customer-focused team.
Responsibilities
Service Operations
+ Provide day-to-day support for client systems, servers, and infrastructure under supervision.
+ Monitor system health and performance using established tools, escalating alerts or issues as needed.
+ Respond to service requests and incidents within agreed timeframes.
+ Assist in the administration of Service Desk environments across different networks.
+ Follow ITIL-based service management practices, SoWs, and SHIs.
+ Participate in support rosters as directed.
Incident & Problem Management
+ Troubleshoot and resolve routine incidents, escalating more complex issues to senior administrators.
+ Maintain accurate and detailed records of incidents, actions, and resolutions.
+ Assist senior staff in problem investigations and trend analysis.
Maintenance & Continuous Improvement
+ Carry out scheduled maintenance tasks such as updates, patching, backups, and health checks.
+ Suggest areas for improvement or efficiency to senior staff.
+ Support the rollout of new systems and technologies by assisting with testing and documentation.
Collaboration & Documentation
+ Work closely with senior administrators and Service Desk staff, contributing to knowledge sharing and team support.
+ Maintain and update knowledge base articles and basic technical documentation.
+ Participate in team meetings and service reviews when required.
Incident Response & Crisis Support
+ Assist with incident response activities, following direction from senior team members.
+ Provide accurate updates during service outages or disruptions.
+ Contribute to post-incident documentation and reviews.
Qualifications, Skills and Experience
Essential:
+ Basic experience supporting Microsoft technologies such as Windows Server 2016/2019/2022.
+ Exposure to virtualisation platforms (e.g. VMware, Hyper-V, Nutanix).
+ Foundational understanding of networking (e.g. TCP/IP, VPNs, firewalls, switching).
+ ITIL V3/4 Foundation Certification (or willingness to obtain).
+ NV1/NV2 Security clearance
+ Ability to follow troubleshooting procedures and escalate issues appropriately.
+ Strong communication, documentation, and organisational skills.
Desirable:
+ 2+ years' experience in an IT support, helpdesk, or systems support role.
+ Exposure to government ICT environments.
+ Familiarity with Linux technologies (e.g. RHEL).
+ Basic experience with monitoring tools (e.g. Elastic, SCOM).
+ Knowledge of backup and DR solutions (e.g. Veeam, HYCU).
Benefits of KBR
+ A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
+ Flexible working conditions
+ Competitive salary (including annual reviews)
+ Paid Parental leave
+ Paid Reservist leave
+ Income protection
+ Corporate rewards
+ Salary packaging/Novated leasing
+ Discounted employee stock purchase plans
+ Flu shots, skin checks and private health insurance discounts
+ Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-JAW1

Title:
System Administrator
Your KBR future - delivering solutions and changing the world
About KBR:
We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 30 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers.
From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to our customers.
Learn more about our business - Opportunity
The Systems Administrator is responsible for the support, maintenance, and ongoing improvement of client ICT Service Desk environments, ensuring high availability and performance across systems and services. Operating under the direction of the Service Desk Manager, this role provides technical support for incidents, service requests, and changes, and plays a key part in maintaining system health and stability for KBR clients.
The Systems Administrator will perform in-depth troubleshooting, escalate i ncidents as appropriate , and work collaboratively with other technical teams to resolve complex issues. This role requires a proactive approach to system monitoring, patching, and documentation, along with the ability to support scheduled changes and respond to incidents both during and outside of business hours , as required .
Responsibilities
The key responsibilities of the role will include, but are not limited to:
Service Operation s
+ Provide day-to-day administration and support of client systems, servers, and infrastructure .
+ Monitor system health, capacity , and performance using appropriate tools and dashboards .
+ Respond to and resolve escalated service requests and incidents in a timely matter and in accordance with SHIs .
+ Admini ster Service Desks across several government networks with varying sizes and classifications .
+ Ensure that service operations adhere to relevant SoWs, SHIs, and ITIL-based service management practices .
+ Participate in on-call and 24x7 support rosters , as required .
Incident & Problem Management
+ Conduct root cause analysis for re curring issues and develop preventative measures .
+ Escalate complex or unresolved issues to L3 , where necessary .
+ Maintain clear and detailed records of incidents, actions taken, and outcomes .
+ Support the Service Desk Manager in tracking ticket trends and recommending service improvement.
Maintenance & Continuous Improvement
+ Perform routine system maintenance, including patching, updates, backups, and health checks.
+ Ident ify and propose opportunities for automation or efficiency improvements within the environment.
+ Assist in onboarding new technologies or services in line with client needs and company strategy.
Collaboration & Documentation
+ Work collaboratively with support staff, providing guidance, mentoring, and knowledge transfer.
+ Maintain and update technical documentation, including procedures, system conf igurations, and knowledge base articles.
+ Liaise with other technical team s to coordinate support and delivery activities.
+ Participate in service reviews and/or technical meetings , as required .
Incident Response & Crisis Management
+ Act as a primary escalation point for Service Desk ICT incidents , working closely with internal teams and external partners to restore services quickly and effectively.
+ Participate in post-incident reviews to analyse root causes and implement preventive measures.
Qualifications, Skills and Experience
Essential:
+ Experience supporting Microsoft technologies such as Windows Server 2016/2019/202 2 .
+ Experience supporting virtuali s ation platforms ( eg. VMWare, Nutanix, Hyper- V) .
+ Working knowledge of network fundamentals ( eg. TCP/IP, VPN, firewalls, routing/switching) .
+ ITIL V3/4 Foundation Certification.
+ NV1 Security clearance (with the ability to upgrade to NV2) .
+ Ability to troubleshoot complex issues methodically and communicate findings clearly.
+ Strong documentation and organi s ational skills.
Desirable :
+ 2 + years' experience in a similar S ystems A dministration or IT support role.
+ Experience working with government ICT products, services and programs.
+ Experience working with Redhat technologies ( eg. RHEL 7/8/9)
+ Familiarity with monitoring platforms ( eg. Elastic , SCOM ) .
+ Experience working with backup and DR solutions ( eg. HYCU , DPM, Ve eam ) .
Soft Skills:
+ Clear verbal and written communication skills, par ticularly in documenting technical solutions.
+ Ability to work independently as well as part of a collaborative team.
+ Professionalism in client interactions, with a focus on customer service and support excellence.
+ Adaptability and willingness to continuously learn and develop technical skills.
Benefits of KBR
+ A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
+ Flexible working conditions
+ Competitive salary (including annual reviews)
+ Paid Parental leave
+ Paid Reservist leave
+ Income protection
+ Corporate rewards
+ Salary packaging/Novated leasing
+ Discounted employee stock purchase plans
+ Flu shots, skin checks and private health insurance discounts
+ Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-JAW1

**Description**
The National Security Sector at Leidos currently has an opening for Tier 2 Hardware System Maintainer for our Incident and Service Request Response Team to support a client's requirements in a challenging, dynamic setting located in the Alice Springs, AUS. The position requires an active TS/SCI, with Polygraph and approved medical and psychological exams.
The Tier 2 Hardware System Maintainer receives and responds to service requests and problems reported by customers and escalated from Tier 1. The Tier 2 Hardware System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
**Primary Responsibilities:**
+ Engage in hardware troubleshooting, repair and replacement.
+ Communicate with customers and technical component's to fully understand the incident, service request or problem.
+ Research problems by accessing internal and external knowledge databases.
+ Facilitate technical communications between operations and development staff.
+ Distribute defect reports and system data collected during anomaly investigations.
+ Plan and coordinate maintenance activities, perform upgrades and support the transition and acceptance of new and modified systems.
+ Analyze customer problems and implement appropriate corrective action to initiate a repair and return to service in the field.
+ Assist with property and asset management.
+ Monitor, review, update and disposition ServiceNow/HelpNow system tickets assigned to program per required timelines and level of information details.
+ Conduct datacenter walkthroughs to proactively identify issues with supported hardware and equipment; resolve or escalate as needed.
**Basic Qualifications:**
To be considered for this position, you must meet the knowledge, skills, and abilities listed below:
+ TS/SCI with Polygraph is required.
+ BA degree and 2 - 4 years of prior relevant experience, Masters with less than 2 years of prior relevant experience or 4+ years of relevant experience.
+ Current DOD 8570 certification applicable to the position (typically Security+).
+ Proven computer hardware and system troubleshooting skills.
+ System administration skills.
+ Ability to recognize and analyze problems, errors, provide innovative solutions to complex problems, and respond appropriately.
+ Ability to work in a fast-paced, collaborative team environment.
+ Ability to carry/lift 30 pounds of equipment.
**Preferred Qualifications:**
+ Working knowledge of ServiceNow/HelpNow.
+ Experience in working with, collaborating with system users and customers.
+ Ability to be flexible and quickly adapt to changing situations.
+ Ability to demonstrate resourcefulness.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
September 5, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.