131 Service Advisor jobs in Australia
Service Advisor
Pooraka, South Australia
Cummins Inc.
Posted 5 days ago
Job Viewed
Job Description
**DESCRIPTION**
We are looking for a talented **Service Advisor** to join our Adelaide branch. This role could suit a diesel mechanic wanting to come off the tools and expand their career or someone who has worked with automotive and/or mining clients in a site planning role. A passion and understanding for all things mechanical is essential.
**This role currently operates to cover the workshop opening hours of 6am -6pm , there are two shifts for the service advisors 7.30am-3.30pm and 9.30am -5.30pm Monday to Friday.**
**In this role, you will make an impact in the following ways:**
+ Provide expanded support to customers, including end-users, distributors, and/or dealers seeking information through various mediums, under minimum supervision
+ Document customer inquiry information within appropriate Cummins systems
+ Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone)
+ Resolve non-routine customer issues through an understanding of Cummins processes, systems, and practices
+ Escalate complex issues providing documentation through process
+ Understands new and existing Cummins processes, systems, practices, and delivers training to new hires
+ Support improvement projects intended to improve customer experiences and organizational goals
+ Generates and maintains knowledge content, delivers training and is considered a Subject Matter Expert or Team Leader
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Industry experience
+ Experience with warranty processing
+ Mechanically minded with strong problem solving skills
+ Excellent verbal and written communication skills
+ The ability to work individually or as part of a team
+ Computer literacy (Word, Excel, Outlook ), technical aptitude and a willingness to adopt new systems.
+ Ability to build strong customer relationships and delivering customer centric solutions
+ Personal commitment to HSE and leading interdependent safety culture
**QUALIFICATIONS**
**Education, Licenses, Certifications:**
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
**Experience:**
Requires significant previous relevant work experience; prior technical experience and/ or customer service experience is preferred.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2416735
**Relocation Package** No
We are looking for a talented **Service Advisor** to join our Adelaide branch. This role could suit a diesel mechanic wanting to come off the tools and expand their career or someone who has worked with automotive and/or mining clients in a site planning role. A passion and understanding for all things mechanical is essential.
**This role currently operates to cover the workshop opening hours of 6am -6pm , there are two shifts for the service advisors 7.30am-3.30pm and 9.30am -5.30pm Monday to Friday.**
**In this role, you will make an impact in the following ways:**
+ Provide expanded support to customers, including end-users, distributors, and/or dealers seeking information through various mediums, under minimum supervision
+ Document customer inquiry information within appropriate Cummins systems
+ Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone)
+ Resolve non-routine customer issues through an understanding of Cummins processes, systems, and practices
+ Escalate complex issues providing documentation through process
+ Understands new and existing Cummins processes, systems, practices, and delivers training to new hires
+ Support improvement projects intended to improve customer experiences and organizational goals
+ Generates and maintains knowledge content, delivers training and is considered a Subject Matter Expert or Team Leader
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Industry experience
+ Experience with warranty processing
+ Mechanically minded with strong problem solving skills
+ Excellent verbal and written communication skills
+ The ability to work individually or as part of a team
+ Computer literacy (Word, Excel, Outlook ), technical aptitude and a willingness to adopt new systems.
+ Ability to build strong customer relationships and delivering customer centric solutions
+ Personal commitment to HSE and leading interdependent safety culture
**QUALIFICATIONS**
**Education, Licenses, Certifications:**
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
**Experience:**
Requires significant previous relevant work experience; prior technical experience and/ or customer service experience is preferred.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2416735
**Relocation Package** No
This advertiser has chosen not to accept applicants from your region.
0
Service Advisor
Melbourne, Victoria
The Toro Company
Posted 10 days ago
Job Viewed
Job Description
An opportunity exists for a driven and customer focused applicant to join our Equipment team in for a 12/14 month parental leave cover. Reporting to the Service Manager, this role will be primarily responsible for providing a high standard of customer service to all service customers, as the initial contact for the equipment service business to support the day to day operations of the service centre.
What will you do?
+ Be the first point of contact for all Service calls
+ Establish and maintain excellent business relationships with clients, dealers and Toro colleagues
+ Manage incoming service request calls and gather information to enable service teams to carry out works
+ Provide proactive follow up calls to customers after the delivery of machines or completion of work orders
+ Prepare customer quotes for service works in consultation with Service managers
+ Ensure work orders are completed, updated and correlated with technician times
+ Process completed purchase orders and invoice completed job cards into systems when required
+ Accept and adhere to all WHSE responsibilities, policies, procedures and safe work practices related to the position
+ Perform additional administrative duties as required
What do you need?
+ Strong customer service skills and a customer first focus
+ Polite and professional phone manner
+ Experience in an administrative support role
+ Knowledge and experience in dealing with end users
+ Strong interpersonal and communication skills with the ability to establish effective business relationships with internal and external customers
+ Strong computer literacy, in particular, experience in Microsoft applications
+ Experience in use of ServiceMax and SAP
+ Highly organised and demonstrates a flexible and proactive approach to the work environment
Who are we?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
To apply
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page .
Only shortlisted candidates will be contacted.
What will you do?
+ Be the first point of contact for all Service calls
+ Establish and maintain excellent business relationships with clients, dealers and Toro colleagues
+ Manage incoming service request calls and gather information to enable service teams to carry out works
+ Provide proactive follow up calls to customers after the delivery of machines or completion of work orders
+ Prepare customer quotes for service works in consultation with Service managers
+ Ensure work orders are completed, updated and correlated with technician times
+ Process completed purchase orders and invoice completed job cards into systems when required
+ Accept and adhere to all WHSE responsibilities, policies, procedures and safe work practices related to the position
+ Perform additional administrative duties as required
What do you need?
+ Strong customer service skills and a customer first focus
+ Polite and professional phone manner
+ Experience in an administrative support role
+ Knowledge and experience in dealing with end users
+ Strong interpersonal and communication skills with the ability to establish effective business relationships with internal and external customers
+ Strong computer literacy, in particular, experience in Microsoft applications
+ Experience in use of ServiceMax and SAP
+ Highly organised and demonstrates a flexible and proactive approach to the work environment
Who are we?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
To apply
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page .
Only shortlisted candidates will be contacted.
This advertiser has chosen not to accept applicants from your region.
1
Service Advisor
Wetherill Park, New South Wales
Cummins Inc.
Posted 13 days ago
Job Viewed
Job Description
**DESCRIPTION**
**You will make an impact in the following ways:**
+ Document customer inquiry information within appropriate Cummins systems
+ Quote repair using the Cummins Operating System.
+ Provide prompt assistance to customers through various media - Multi-Skill/Multi-channel support (Chat/Email/Phone)
+ Resolve non-routine customer issues through understanding Cummins processes, systems and practices
+ Invoice all jobs for the Field Service and Power Gen departments upon completion of repairs.
+ Submit all types of Warranty Claims, including Goodwill.
+ Determining applicable coverages, account availability and payment terms
+ Escalate complex issues, providing documentation through process
+ Contribute ideas and suggestions on how the existing processes can be made more customer centric or efficient
+ Ad hoc participation in projects and pilot programs as they come up
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Service and Parts programs experience
+ Strong written and verbal communication skills
+ Good understanding of both the Quickserve process and experience with Warranty processing
+ HHP/HD knowledge
+ Understanding of Service Dept processes
+ Personal commitment to HSE and leading an interdependent safety culture
+ Ability to manage external & internal key stake holders
**QUALIFICATIONS**
**_At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._**
**Additional Information:**
+ Full Time / 38 Hours per week
+ Competitive Hourly Rate
+ Overtime as required - Penalty rates paid for all work above 38 hours
+ _Standard Shift: Mon-Fri 07:00 - 15:00_
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2417972
**Relocation Package** No
**You will make an impact in the following ways:**
+ Document customer inquiry information within appropriate Cummins systems
+ Quote repair using the Cummins Operating System.
+ Provide prompt assistance to customers through various media - Multi-Skill/Multi-channel support (Chat/Email/Phone)
+ Resolve non-routine customer issues through understanding Cummins processes, systems and practices
+ Invoice all jobs for the Field Service and Power Gen departments upon completion of repairs.
+ Submit all types of Warranty Claims, including Goodwill.
+ Determining applicable coverages, account availability and payment terms
+ Escalate complex issues, providing documentation through process
+ Contribute ideas and suggestions on how the existing processes can be made more customer centric or efficient
+ Ad hoc participation in projects and pilot programs as they come up
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Service and Parts programs experience
+ Strong written and verbal communication skills
+ Good understanding of both the Quickserve process and experience with Warranty processing
+ HHP/HD knowledge
+ Understanding of Service Dept processes
+ Personal commitment to HSE and leading an interdependent safety culture
+ Ability to manage external & internal key stake holders
**QUALIFICATIONS**
**_At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._**
**Additional Information:**
+ Full Time / 38 Hours per week
+ Competitive Hourly Rate
+ Overtime as required - Penalty rates paid for all work above 38 hours
+ _Standard Shift: Mon-Fri 07:00 - 15:00_
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2417972
**Relocation Package** No
This advertiser has chosen not to accept applicants from your region.
2
Service Advisor
Karratha, Western Australia
Cummins Inc.
Posted 24 days ago
Job Viewed
Job Description
**DESCRIPTION**
We are seeking for a talented **Service Advisor** to provide world class service to our major Mining, Automotive, Marine and Power Generation customers in Karratha. Reporting to the operations manager, this is a residential position located in the vibrant city of Karratha. This role will attract a generous remuneration package and a location allowance (residential).In this role, you will make an impact in the following ways:
+ Serve as the primary customer contact, both in person and via phone, ensuring exceptional service delivery across all assigned sectors.
+ Accurately analyze customer needs, create and manage work orders, generate service quotes, and schedule repair and maintenance jobs.
+ Collaborate with the Service Supervisor or Team Lead to coordinate job assignments, timelines, and repair planning.
+ Resolve warranty inquiries, explain service outcomes, and communicate job status updates with transparency and professionalism.
+ Track and analyze workshop metrics such as labor productivity and customer satisfaction to support continuous improvement.
+ Champion Cummins values through building long-term relationships, managing conflicts constructively, and instilling trust and accountability.
**RESPONSIBILITIES**
To be successful in this role you will need the following:
+ A vocational diploma, trade certification, or equivalent customer service/technical experience in service coordination or a similar field.
+ Demonstrated financial acumen and the ability to interpret service costs, warranty claims, and billing-related inquiries.
+ Exceptional interpersonal skills with an emphasis on communication, problem-solving, and customer satisfaction.
+ Familiarity with diagnostic and electronic service tools, and a working knowledge of mechanical/technical processes (preferred).
+ Strong attention to detail and experience managing complex workflows and documentation requirements.
+ Proven ability to thrive in high-pressure environments, particularly across the Mining, Marine, On-Highway, or Power Generation sectors.
+ Experience in regional or remote customer service roles highly regarded; a residential role with generous remuneration and 20% location allowance is offered.
**QUALIFICATIONS**
Service Advisor - Servicing the Mining, on Hwy, Marine and Power Gen sectors, Residential role, gererous remuneration, plus 20% location allowance.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2416376
**Relocation Package** No
We are seeking for a talented **Service Advisor** to provide world class service to our major Mining, Automotive, Marine and Power Generation customers in Karratha. Reporting to the operations manager, this is a residential position located in the vibrant city of Karratha. This role will attract a generous remuneration package and a location allowance (residential).In this role, you will make an impact in the following ways:
+ Serve as the primary customer contact, both in person and via phone, ensuring exceptional service delivery across all assigned sectors.
+ Accurately analyze customer needs, create and manage work orders, generate service quotes, and schedule repair and maintenance jobs.
+ Collaborate with the Service Supervisor or Team Lead to coordinate job assignments, timelines, and repair planning.
+ Resolve warranty inquiries, explain service outcomes, and communicate job status updates with transparency and professionalism.
+ Track and analyze workshop metrics such as labor productivity and customer satisfaction to support continuous improvement.
+ Champion Cummins values through building long-term relationships, managing conflicts constructively, and instilling trust and accountability.
**RESPONSIBILITIES**
To be successful in this role you will need the following:
+ A vocational diploma, trade certification, or equivalent customer service/technical experience in service coordination or a similar field.
+ Demonstrated financial acumen and the ability to interpret service costs, warranty claims, and billing-related inquiries.
+ Exceptional interpersonal skills with an emphasis on communication, problem-solving, and customer satisfaction.
+ Familiarity with diagnostic and electronic service tools, and a working knowledge of mechanical/technical processes (preferred).
+ Strong attention to detail and experience managing complex workflows and documentation requirements.
+ Proven ability to thrive in high-pressure environments, particularly across the Mining, Marine, On-Highway, or Power Generation sectors.
+ Experience in regional or remote customer service roles highly regarded; a residential role with generous remuneration and 20% location allowance is offered.
**QUALIFICATIONS**
Service Advisor - Servicing the Mining, on Hwy, Marine and Power Gen sectors, Residential role, gererous remuneration, plus 20% location allowance.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2416376
**Relocation Package** No
This advertiser has chosen not to accept applicants from your region.
3
Service Advisor
Western Australia, Western Australia
Cummins Inc.
Posted 24 days ago
Job Viewed
Job Description
**DESCRIPTION**
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for a **Service Advisor** to join our dynamic team in Perth. This is a full-time role based in our Perth office **.**
In this role, you will make an impact in the following ways:
+ Serve as a first point of contact for Customers and promote quality customer service
+ Employ exceptional knowledge of Cummins products in order to advise and support customers
+ Work closely with our Service Technicians and Supervisors
+ Complete Quotes, invoicing and warranty processing
+ Deal with customer queries, finding resolutions
+ Multitasking a variety of tasks and meeting deadlines
+ Ensuring the highest levels of safety and customer service
+ Assist with customer complaints
To be successful in this role you will need the following:
+ Strong problem-solving skills
+ Service and Parts programs experience
+ Strong written and verbal communication skills
+ Strong customer service focus
+ HHP/HD knowledge
+ Understanding of Service Dept processes
+ Personal commitment to HSE and leading an interdependent safety culture
+ Ability to manage external & internal key stake holders
**RESPONSIBILITIES**
+ Service and Parts programs experience
+ Strong written and verbal communication skills
+ Strong customer service focus
+ HHP/HD knowledge
+ Understanding of Service Dept processes
**QUALIFICATIONS**
We are looking for a **Service Advisor** to join our dynamic team in Perth. This is a full-time role based in our Perth office **.**
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2414750
**Relocation Package** No
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for a **Service Advisor** to join our dynamic team in Perth. This is a full-time role based in our Perth office **.**
In this role, you will make an impact in the following ways:
+ Serve as a first point of contact for Customers and promote quality customer service
+ Employ exceptional knowledge of Cummins products in order to advise and support customers
+ Work closely with our Service Technicians and Supervisors
+ Complete Quotes, invoicing and warranty processing
+ Deal with customer queries, finding resolutions
+ Multitasking a variety of tasks and meeting deadlines
+ Ensuring the highest levels of safety and customer service
+ Assist with customer complaints
To be successful in this role you will need the following:
+ Strong problem-solving skills
+ Service and Parts programs experience
+ Strong written and verbal communication skills
+ Strong customer service focus
+ HHP/HD knowledge
+ Understanding of Service Dept processes
+ Personal commitment to HSE and leading an interdependent safety culture
+ Ability to manage external & internal key stake holders
**RESPONSIBILITIES**
+ Service and Parts programs experience
+ Strong written and verbal communication skills
+ Strong customer service focus
+ HHP/HD knowledge
+ Understanding of Service Dept processes
**QUALIFICATIONS**
We are looking for a **Service Advisor** to join our dynamic team in Perth. This is a full-time role based in our Perth office **.**
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2414750
**Relocation Package** No
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Advisor
Brisbane, Queensland
Concentrix
Posted 24 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor
Job Description
The Customer Service Advisor position interfaces with customers via chat messaging, inbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
**Join Our Team in 2025!**
**Are you ready to kickstart a rewarding career? We're expanding, and we're looking for passionate individuals to join us! This is your chance to make a meaningful impact by delivering exceptional customer service for Australia's largest superannuation funds, serving 3.4 million members. Don't miss this opportunity to be part of a dynamic team and help make a difference.**
**What You'll Love About This Role:**
**Competitive Pay: $27.17 per hour + Super**
**Comprehensive Training: No call centre experience? No problem! We provide full training and ongoing coaching to help you thrive.**
**Prime Location: Based in Brisbane CBD, just across from Central Station.**
**Work-Life Balance: Monday to Friday, 7 am to 8 pm rotating roster-no weekends!**
**4 Day Work Week:** **Transition into a 30 hour 4 day work week after 4 weeks of full time training.**
**Full time & Part Time roles available**
**Key Responsibilities:**
**Handle customer inquiries via inbound calls, delivering accurate and timely information.**
**Maintain confidentiality while managing personal and sensitive information.**
**Provide an exceptional service experience that leaves customers smiling.**
**Refer customers to independent support when needed.**
**Navigate multiple systems to resolve customer inquiries efficiently.**
**Ensure compliance with regulatory security requirements.**
**Who You Are:**
**Excellent verbal and written communication skills.**
**A proactive problem-solver who can think on their feet.**
**Comfortable navigating computer systems in a fast-paced environment.**
**A team player who can also work independently.**
**Passionate about delivering outstanding customer service.**
**What's in It for You?**
**Endless Growth Opportunities: 80% of our frontline managers are promoted from within!**
**Modern Office Vibe: Enjoy a lively atmosphere in the heart of the city, just a stone's throw from Central Train Station and Queen Street Mall.**
**Wellness-Focused Environment: Embrace our "dress for your day" policy and participate in fun themed events.**
**Incentive Bonuses: Enjoy a 3% incentive bonus on top of your salary.**
**Supportive Resources: Access our Employee Assistance Program for additional help.**
**Generous Referral Bonuses: Earn uncapped bonuses for bringing in great talent!**
**Employee Discounts:** **Enjoy discounts on private health, tech and more!**
**Your unique talents deserve a workplace that celebrates them.**
**Apply now and join us on this exciting journey!**
Location:
AUS Brisbane - 288 Edward Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor
Job Description
The Customer Service Advisor position interfaces with customers via chat messaging, inbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
**Join Our Team in 2025!**
**Are you ready to kickstart a rewarding career? We're expanding, and we're looking for passionate individuals to join us! This is your chance to make a meaningful impact by delivering exceptional customer service for Australia's largest superannuation funds, serving 3.4 million members. Don't miss this opportunity to be part of a dynamic team and help make a difference.**
**What You'll Love About This Role:**
**Competitive Pay: $27.17 per hour + Super**
**Comprehensive Training: No call centre experience? No problem! We provide full training and ongoing coaching to help you thrive.**
**Prime Location: Based in Brisbane CBD, just across from Central Station.**
**Work-Life Balance: Monday to Friday, 7 am to 8 pm rotating roster-no weekends!**
**4 Day Work Week:** **Transition into a 30 hour 4 day work week after 4 weeks of full time training.**
**Full time & Part Time roles available**
**Key Responsibilities:**
**Handle customer inquiries via inbound calls, delivering accurate and timely information.**
**Maintain confidentiality while managing personal and sensitive information.**
**Provide an exceptional service experience that leaves customers smiling.**
**Refer customers to independent support when needed.**
**Navigate multiple systems to resolve customer inquiries efficiently.**
**Ensure compliance with regulatory security requirements.**
**Who You Are:**
**Excellent verbal and written communication skills.**
**A proactive problem-solver who can think on their feet.**
**Comfortable navigating computer systems in a fast-paced environment.**
**A team player who can also work independently.**
**Passionate about delivering outstanding customer service.**
**What's in It for You?**
**Endless Growth Opportunities: 80% of our frontline managers are promoted from within!**
**Modern Office Vibe: Enjoy a lively atmosphere in the heart of the city, just a stone's throw from Central Train Station and Queen Street Mall.**
**Wellness-Focused Environment: Embrace our "dress for your day" policy and participate in fun themed events.**
**Incentive Bonuses: Enjoy a 3% incentive bonus on top of your salary.**
**Supportive Resources: Access our Employee Assistance Program for additional help.**
**Generous Referral Bonuses: Earn uncapped bonuses for bringing in great talent!**
**Employee Discounts:** **Enjoy discounts on private health, tech and more!**
**Your unique talents deserve a workplace that celebrates them.**
**Apply now and join us on this exciting journey!**
Location:
AUS Brisbane - 288 Edward Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Advisor - SA-RBN-FT
Gold Coast, Queensland
Concentrix
Posted 24 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor - SA-RBN-FT
Job Description
**Jumpstart Your Career in 2025 with Concentrix!**
Join our diverse and enthusiastic team in Robina, where you will be working with one of our key Government Clients to help Australians access vital services. We are on the hunt for exceptional Customer Service Officers to deliver outstanding customer experiences and make a substantial impact.
**About the role:**
**As a Call Centre Specialist, you'll be the voice of one of our key Government Departments:**
+ Addressing phone inquiries with professionalism and expertise.
+ Utilising your strong communication and problem-solving skills to satisfy customer needs.
+ Providing exceptional customer service, whether troubleshooting or resolving issues.
**Role Details:**
+ **Permanent Position**
+ **Hourly Rate:** $27.77 + Super + Accrue Leave entitlements
+ **Monthly Incentives:** Up to $480
+ **Full-Time:** 38 hours, Monday to Friday
+ **Part-Time Option:** 30-hour, 4-day work week
+ **Start Dates:** June 30th, July 7th and July 14th
+ **Training:** Comprehensive, paid full-time training
+ **Schedule:** Rotating roster, 7 AM - 6 PM, weekdays only
+ **Location:** Centrally located in Robina (Next to Robina Town Centre)
**Ideal Candidate Profile:**
+ Must be an **Australian Citizen and 18+ years old**
**Benefits:**
+ **Career Advancement:** Grow within a globally recognised company.
+ **Work-Life Balance:** No weekends or late nights, offering you more personal time.
+ **Training:** Engaging, paid training ensures you are set up for success.
+ **Work Environment:** Enjoy a coffee from Gloria Jeans in the foyer or a free coffee from one of our machines, great facilities
**Why Concentrix?**
**Global Excellence:** As a leading force in customer experience (CX), Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries, with the capability to communicate in 150+ languages.
**Career Growth:** We invest in our employees, offering limitless opportunities for career advancement.
**Ready for a rewarding career change? Apply today and become part of a team that values exceptional service and community impact.**
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor - SA-RBN-FT
Job Description
**Jumpstart Your Career in 2025 with Concentrix!**
Join our diverse and enthusiastic team in Robina, where you will be working with one of our key Government Clients to help Australians access vital services. We are on the hunt for exceptional Customer Service Officers to deliver outstanding customer experiences and make a substantial impact.
**About the role:**
**As a Call Centre Specialist, you'll be the voice of one of our key Government Departments:**
+ Addressing phone inquiries with professionalism and expertise.
+ Utilising your strong communication and problem-solving skills to satisfy customer needs.
+ Providing exceptional customer service, whether troubleshooting or resolving issues.
**Role Details:**
+ **Permanent Position**
+ **Hourly Rate:** $27.77 + Super + Accrue Leave entitlements
+ **Monthly Incentives:** Up to $480
+ **Full-Time:** 38 hours, Monday to Friday
+ **Part-Time Option:** 30-hour, 4-day work week
+ **Start Dates:** June 30th, July 7th and July 14th
+ **Training:** Comprehensive, paid full-time training
+ **Schedule:** Rotating roster, 7 AM - 6 PM, weekdays only
+ **Location:** Centrally located in Robina (Next to Robina Town Centre)
**Ideal Candidate Profile:**
+ Must be an **Australian Citizen and 18+ years old**
**Benefits:**
+ **Career Advancement:** Grow within a globally recognised company.
+ **Work-Life Balance:** No weekends or late nights, offering you more personal time.
+ **Training:** Engaging, paid training ensures you are set up for success.
+ **Work Environment:** Enjoy a coffee from Gloria Jeans in the foyer or a free coffee from one of our machines, great facilities
**Why Concentrix?**
**Global Excellence:** As a leading force in customer experience (CX), Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries, with the capability to communicate in 150+ languages.
**Career Growth:** We invest in our employees, offering limitless opportunities for career advancement.
**Ready for a rewarding career change? Apply today and become part of a team that values exceptional service and community impact.**
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Advisor - SA-RBN-PT
Gold Coast, Queensland
Concentrix
Posted 24 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor - SA-RBN-PT
Job Description
Are you looking to take the next step in your career in 2025?
Are you passionate about helping people and providing a great customer experience while learning new skills and growing your career?
This is your chance to play an integral role and make a positive impact in people's everyday lives.
Feel good about the work you do as you support vulnerable Australians and provide guidance and encouragement in navigating government digital solutions.
We have exciting permanent opportunities where you get to make a real impact, so join our diverse and passionate team today!
**Key Role Details:**
+ 7 weeks of comprehensive classroom and hands on training
+ Commencement dates: 24th Feb, 3rd March and 24th March 2025
+ $27.77 p/h + Super
+ Permanent full-time roles available
+ Permanent part time roles also available (30 hours min. per week after full time training)
+ Up to $480 a month based on performance incentives
+ Monday to Friday rotating roster of 7am - 6pm. No weekends!
+ Central Robina, right next door to Robina Town Centre
+ Free parking available
**What's in it for you?**
+ A rewarding role where you make a meaningful impact
+ Continuous calendar of fun social events
+ A supportive role within an experienced team
+ An inclusive workplace with a shared goal in mind
**Role Duties:**
You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least **18 years of age**
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent communication skills both written and verbal
Concentrix is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
If you are excited to take on a new challenge in a well-established, global organisation that is fanatical about their staff and customers, **APPLY NOW!**
**_*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*_**
_Concentrix is an equal opportunity employer._
_Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Part time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor - SA-RBN-PT
Job Description
Are you looking to take the next step in your career in 2025?
Are you passionate about helping people and providing a great customer experience while learning new skills and growing your career?
This is your chance to play an integral role and make a positive impact in people's everyday lives.
Feel good about the work you do as you support vulnerable Australians and provide guidance and encouragement in navigating government digital solutions.
We have exciting permanent opportunities where you get to make a real impact, so join our diverse and passionate team today!
**Key Role Details:**
+ 7 weeks of comprehensive classroom and hands on training
+ Commencement dates: 24th Feb, 3rd March and 24th March 2025
+ $27.77 p/h + Super
+ Permanent full-time roles available
+ Permanent part time roles also available (30 hours min. per week after full time training)
+ Up to $480 a month based on performance incentives
+ Monday to Friday rotating roster of 7am - 6pm. No weekends!
+ Central Robina, right next door to Robina Town Centre
+ Free parking available
**What's in it for you?**
+ A rewarding role where you make a meaningful impact
+ Continuous calendar of fun social events
+ A supportive role within an experienced team
+ An inclusive workplace with a shared goal in mind
**Role Duties:**
You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least **18 years of age**
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent communication skills both written and verbal
Concentrix is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
If you are excited to take on a new challenge in a well-established, global organisation that is fanatical about their staff and customers, **APPLY NOW!**
**_*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*_**
_Concentrix is an equal opportunity employer._
_Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Part time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
7
Service Support Technician
Frenchs Forest, New South Wales
Teledyne
Posted 5 days ago
Job Viewed
Job Description
**Be visionary**
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
Working within a team of support, repair and admin, the primary responsibility is repair of Raymarine and FLIR products including thermal cameras and maritime products.
Most of the work is workshop-based undertaking fault finding and repair of a wide range of products. The role also includes interfacing directly with customers and working closely with the admin and product support. There may be a need to travel to conduct repairs at a customer site or assist with trade events. The role is processes oriented and requires technical skills in maritime and thermal products.
**Detailed Description:**
**Primary Duties & Responsibilities:**
+ To ensure all repairs undertaken are repaired in a timely manner to the highest standard possible, and in full accordance with company procedures and policies. That all units are returned in a clean, professional manner and that all appropriate tests have been carried out.
+ To be able to undertake priority repairs as deemed necessary following input from the Customer Service manager.
+ To promptly notify the Service Manager/PLG, of any product defects that have not previously been seen or defects that are specifically being monitored.
+ To ensure that the technician keeps up to date on all products in order to provide an effective knowledge base with which to repair products.
+ To maintain a clean and efficient workshop, reporting any safety/ health hazards to the Customer Service manager.
+ To conduct any required off-site repairs with efficiency, integrity and dignity as representatives of the company.
+ Other duties as assigned
**Job Qualifications:**
+ Strong Communicator in written and verbal English.
+ PC Literate to an intermediate level or better.
+ Electrical & Electronic experience to a certificate level.
+ Diagnostics Experience, and manually dexterous.
+ An ability to work unsupervised.
**Requirements:**
+ This position demands a conscientious self-motivated person, someone who can work methodically, carefully and accurately, treating customer's units with respect, and able to prioritize own workload.
+ Ideally have previous marine electronic and thermal camera equipment maintenance/servicing experience.
+ Understanding of ethernet, NMEA 2000/NMEA 0183
+ Trade or tertiary qualifications in a related field, highly regarded.
+ A driving license and a second language would be an advantage.
This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
Working within a team of support, repair and admin, the primary responsibility is repair of Raymarine and FLIR products including thermal cameras and maritime products.
Most of the work is workshop-based undertaking fault finding and repair of a wide range of products. The role also includes interfacing directly with customers and working closely with the admin and product support. There may be a need to travel to conduct repairs at a customer site or assist with trade events. The role is processes oriented and requires technical skills in maritime and thermal products.
**Detailed Description:**
**Primary Duties & Responsibilities:**
+ To ensure all repairs undertaken are repaired in a timely manner to the highest standard possible, and in full accordance with company procedures and policies. That all units are returned in a clean, professional manner and that all appropriate tests have been carried out.
+ To be able to undertake priority repairs as deemed necessary following input from the Customer Service manager.
+ To promptly notify the Service Manager/PLG, of any product defects that have not previously been seen or defects that are specifically being monitored.
+ To ensure that the technician keeps up to date on all products in order to provide an effective knowledge base with which to repair products.
+ To maintain a clean and efficient workshop, reporting any safety/ health hazards to the Customer Service manager.
+ To conduct any required off-site repairs with efficiency, integrity and dignity as representatives of the company.
+ Other duties as assigned
**Job Qualifications:**
+ Strong Communicator in written and verbal English.
+ PC Literate to an intermediate level or better.
+ Electrical & Electronic experience to a certificate level.
+ Diagnostics Experience, and manually dexterous.
+ An ability to work unsupervised.
**Requirements:**
+ This position demands a conscientious self-motivated person, someone who can work methodically, carefully and accurately, treating customer's units with respect, and able to prioritize own workload.
+ Ideally have previous marine electronic and thermal camera equipment maintenance/servicing experience.
+ Understanding of ethernet, NMEA 2000/NMEA 0183
+ Trade or tertiary qualifications in a related field, highly regarded.
+ A driving license and a second language would be an advantage.
This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
This advertiser has chosen not to accept applicants from your region.
8
Service Centre Support
Pinkenba, Queensland
Northrop Grumman
Posted 2 days ago
Job Viewed
Job Description
AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As our Service Centre Support you will provide professional, customer focused, and technical support across a broad array of stakeholders, you will also be responsible for
+ Managing company mobile devices via MDM platforms.
+ Ensuring functionality of new hardware.
+ Troubleshooting technical issues.
+ Providing support across various projects
+ Deploying and Troubleshooting software updates
**About You:**
As a member of our Service Centre Support team you will have experience in navigating multiple priorities whilst also being able to effectively manage stakeholder's expectations. You will have:
+ A certificate IV or Higher-level IT Qualification.
+ Working Knowledge of Windows (Version 10 & 11) and Microsoft Suite
+ Experience with hardware platforms (Laptops and Mobile devices)
+ Customer service and solutions focused
+ Strong Communication skills
_Desirable but not essential:_
+ Previous experience in IT Support role
+ Working Knowledge of IT Ticketing systems
+ Understanding of Defence environment
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification_**
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As our Service Centre Support you will provide professional, customer focused, and technical support across a broad array of stakeholders, you will also be responsible for
+ Managing company mobile devices via MDM platforms.
+ Ensuring functionality of new hardware.
+ Troubleshooting technical issues.
+ Providing support across various projects
+ Deploying and Troubleshooting software updates
**About You:**
As a member of our Service Centre Support team you will have experience in navigating multiple priorities whilst also being able to effectively manage stakeholder's expectations. You will have:
+ A certificate IV or Higher-level IT Qualification.
+ Working Knowledge of Windows (Version 10 & 11) and Microsoft Suite
+ Experience with hardware platforms (Laptops and Mobile devices)
+ Customer service and solutions focused
+ Strong Communication skills
_Desirable but not essential:_
+ Previous experience in IT Support role
+ Working Knowledge of IT Ticketing systems
+ Understanding of Defence environment
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification_**
This advertiser has chosen not to accept applicants from your region.
9