15 Service Assistant jobs in Australia
Patient Service Assistant
Spearwood, Western Australia
Fresenius Medical Care North America
Posted 5 days ago
Job Viewed
Job Description
**PRIMARY PURPOSE OF THE ROLE**
+ To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
+ Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.
**KEY RESPONSIBILITIES**
+ Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
+ Ensures cleanliness and neatness of patient's environment and stock room
+ Ensures cleaning of the Isolation rooms is done when required.
+ Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
+ Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
+ Serves, distributes and collects patient / visitors' meals and refreshments
+ Arranges patient transport from Dialysis treatment
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
+ Monitors consumable stores and orders stock as required
+ Confirms delivery of stock, checks inventory and documentation
+ Performs stocktake when requested
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
+ Orders and pack away linen
+ Assist in the collection of blood samples by pathology lab, help spin blood before collection
+ Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
+ Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
**Competencies (attitude, skills, typical qualifications & experience)**
**Essential:**
+ Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
+ Knowledge of Work Health and Safety as it relates to the role within the facility
+ Understanding of the Quality improvement process and risk management obligations
+ Demonstrated skills in food preparation and presentation
+ Basic office skills, including filing and answering telephone enquiries
+ Previous experience in patient assistant role
+ Basic computer literacy.
**Desirable:**
+ Completion of a Patient Service Assistant Certificate or equivalent qualification
+ Demonstrated commitment to quality improvement initiatives.
+ Effective communication skills, both written and verbal
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
+ Team player
+ To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
+ Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.
**KEY RESPONSIBILITIES**
+ Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
+ Ensures cleanliness and neatness of patient's environment and stock room
+ Ensures cleaning of the Isolation rooms is done when required.
+ Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
+ Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
+ Serves, distributes and collects patient / visitors' meals and refreshments
+ Arranges patient transport from Dialysis treatment
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
+ Monitors consumable stores and orders stock as required
+ Confirms delivery of stock, checks inventory and documentation
+ Performs stocktake when requested
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
+ Orders and pack away linen
+ Assist in the collection of blood samples by pathology lab, help spin blood before collection
+ Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
+ Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
**Competencies (attitude, skills, typical qualifications & experience)**
**Essential:**
+ Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
+ Knowledge of Work Health and Safety as it relates to the role within the facility
+ Understanding of the Quality improvement process and risk management obligations
+ Demonstrated skills in food preparation and presentation
+ Basic office skills, including filing and answering telephone enquiries
+ Previous experience in patient assistant role
+ Basic computer literacy.
**Desirable:**
+ Completion of a Patient Service Assistant Certificate or equivalent qualification
+ Demonstrated commitment to quality improvement initiatives.
+ Effective communication skills, both written and verbal
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
+ Team player
This advertiser has chosen not to accept applicants from your region.
0
Food Service Assistant
Alice Springs, Northern Territory
KBR
Posted 11 days ago
Job Viewed
Job Description
Title:
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
1
Patient Service Assistant
Spearwood, Western Australia
Fresenius Medical Care Holdings, Inc.
Posted 6 days ago
Job Viewed
Job Description
PRIMARY PURPOSE OF THE ROLE
- To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
- Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.
KEY RESPONSIBILITIES
- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
- Ensures cleanliness and neatness of patient’s environment and stock room
- Ensures cleaning of the Isolation rooms is done when required.
- Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
- Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
- Serves, distributes and collects patient / visitors’ meals and refreshments
- Arranges patient transport from Dialysis treatment
- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
- Monitors consumable stores and orders stock as required
- Confirms delivery of stock, checks inventory and documentation
- Performs stocktake when requested
- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
- Orders and pack away linen
- Assist in the collection of blood samples by pathology lab, help spin blood before collection
- Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
Competencies (attitude, skills, typical qualifications & experience)
Essential:
- Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
- Knowledge of Work Health and Safety as it relates to the role within the facility
- Understanding of the Quality improvement process and risk management obligations
- Demonstrated skills in food preparation and presentation
- Basic office skills, including filing and answering telephone enquiries
- Previous experience in patient assistant role
- Basic computer literacy.
Desirable:
- Completion of a Patient Service Assistant Certificate or equivalent qualification
- Demonstrated commitment to quality improvement initiatives.
- Effective communication skills, both written and verbal
- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
- Team player
This advertiser has chosen not to accept applicants from your region.
2
IT Client Services Administrator
Macquarie Park, New South Wales
Fresenius Medical Care North America
Posted 16 days ago
Job Viewed
Job Description
**Please note:** This is a one-year, fixed-term contractor position with no possibility of conversion to a permanent employee.
**Primary purpose of the role:**
The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.
**Key Result Area**
**Strategy, Planning, Acquisition & Deployment**
+ Support the acquisition of new computer or networking hardware
+ Evaluate documented resolutions and analyze trends for ways to prevent future problems.
+ Alert management to emerging trends in incidents.
+ Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
+ Install and configure Citrix applications.
**Operational Management**
+ Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
+ Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
+ Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
+ Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
+ Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
+ Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
+ Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
+ Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Install anti-virus software and ensure virus definitions are up-to-date.
+ Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
+ Test fixes to ensure problem has been adequately resolved.
+ Perform post-resolution follow ups to help requests.
**Competencies** (attitude, skills, typical qualifications & experience)
+ 3 years' experience administrating both Citrix and physical clients remotely and on-site
+ Experience documenting and maintaining configuration and process information
+ Bachelor Degree or equivalent in Information Systems
+ Strong customer service orientation.
+ Proven analytical and problem-solving abilities.
+ Ability to effectively prioritize and execute tasks in a high-pressure environment.
+ Strong interpersonal and oral communication skills.
+ Ability to present ideas and solutions in user-friendly language.
+ Highly self-motivated and directed.
+ Keen attention to detail.
+ Strong knowledge of software quality assurance best practices
+ Skilled at working within a team-oriented, collaborative environment.
**Primary purpose of the role:**
The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.
**Key Result Area**
**Strategy, Planning, Acquisition & Deployment**
+ Support the acquisition of new computer or networking hardware
+ Evaluate documented resolutions and analyze trends for ways to prevent future problems.
+ Alert management to emerging trends in incidents.
+ Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
+ Install and configure Citrix applications.
**Operational Management**
+ Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
+ Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
+ Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
+ Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
+ Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
+ Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
+ Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
+ Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Install anti-virus software and ensure virus definitions are up-to-date.
+ Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
+ Test fixes to ensure problem has been adequately resolved.
+ Perform post-resolution follow ups to help requests.
**Competencies** (attitude, skills, typical qualifications & experience)
+ 3 years' experience administrating both Citrix and physical clients remotely and on-site
+ Experience documenting and maintaining configuration and process information
+ Bachelor Degree or equivalent in Information Systems
+ Strong customer service orientation.
+ Proven analytical and problem-solving abilities.
+ Ability to effectively prioritize and execute tasks in a high-pressure environment.
+ Strong interpersonal and oral communication skills.
+ Ability to present ideas and solutions in user-friendly language.
+ Highly self-motivated and directed.
+ Keen attention to detail.
+ Strong knowledge of software quality assurance best practices
+ Skilled at working within a team-oriented, collaborative environment.
This advertiser has chosen not to accept applicants from your region.
3
IT Client Services Administrator
Macquarie Park, New South Wales
Fresenius Medical Care Holdings, Inc.
Posted 17 days ago
Job Viewed
Job Description
Please note: This is a one-year, fixed-term contractor position with no possibility of conversion to a permanent employee.
Primary purpose of the role:
The Client Services Administrator’s role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.
Key Result Area
Strategy, Planning, Acquisition & Deployment
- Support the acquisition of new computer or networking hardware
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Alert management to emerging trends in incidents.
- Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
- Install and configure Citrix applications.
Operational Management
- Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
- Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
- Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
- Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
- Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
- Install anti-virus software and ensure virus definitions are up-to-date.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Test fixes to ensure problem has been adequately resolved.
- Perform post-resolution follow ups to help requests.
Competencies (attitude, skills, typical qualifications & experience)
- 3 years’ experience administrating both Citrix and physical clients remotely and on-site
- Experience documenting and maintaining configuration and process information
- Bachelor Degree or equivalent in Information Systems
- Strong customer service orientation.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong interpersonal and oral communication skills.
- Ability to present ideas and solutions in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Strong knowledge of software quality assurance best practices
- Skilled at working within a team-oriented, collaborative environment.
This advertiser has chosen not to accept applicants from your region.
4
Client Services Sales Executive (Melbourne)
Melbourne, Victoria
World Wide Technology
Posted 11 days ago
Job Viewed
Job Description
**Why WWT?**
World Wide Technology (WWT) is a $20B global technology solutions provider helping the world's largest organisations accelerate digital transformation. With more than 12,000 employees across 55 locations worldwide, WWT combines strategy, execution, and partnership to deliver measurable outcomes.
Founded in 1990, WWT has been recognised for 13 consecutive years as a Fortune 100 Best Place to Work®. Our culture is built on collaboration, innovation, and integrity, making WWT a place where motivated individuals thrive.
Australia and New Zealand are WWT's fastest growing regions, creating significant opportunities for career progression and impact.
We are looking for a dynamic and experienced Client Services Executive to join our Australia & New Zealand team - WWT's fastest growing region. If you want to work with highly motivated individuals that come together to form a high-performance team. Join WWT today!
This role will be based in Melbourne.
**Overview:**
Reporting into the A/NZ Services Sales Lead, the Client Services Executive will be responsible for driving Services Sales across WWT's Melbourne enterprise accounts. This is a sales-first role designed for a senior professional with a consulting foundation and a proven record of owning and closing services sales opportunities end-to-end.
You will act as both hunter and farmer - opening new doors and creating net-new opportunities while also managing and expanding an existing account base. To be successful, you will bring at least 10 years' experience, the maturity to engage credibly with C-suite stakeholders, and the ability to balance independence with collaboration alongside Client Managers, Client Executives, and delivery teams.
**Responsibilities:**
+ Drive Services Sales within Melbourne enterprise accounts, increasing Services revenue and profitability.
+ Own opportunities end-to-end - from qualification and pursuit through to closure and handover to delivery.
+ Develop and execute a Services Sales strategy balancing net-new pursuits with account expansion.
+ Build and sustain trusted relationships with senior client stakeholders, including C-suite executives.
+ Hunt for new opportunities across industries (with Financial Services as a priority vertical) and grow existing accounts.
+ Lead client-facing engagements, proposals, and presentations that clearly articulate WWT's differentiated value.
+ Apply a consulting mindset to scope opportunities, shape solutions, and structure Statements of Work.
+ Translate business challenges into programmatic services offerings across WWT's portfolio.
+ Stay plugged into technology trends (Cloud, AI/ML, Security, Infrastructure, Automation, Digital Workplace) and bring relevant insights into client conversations.
+ Build alliances with OEMs, partners, and delivery organisations to expand the services pipeline.
+ Work closely with Client Managers and Client Executives to align services opportunities with broader account strategies.
+ Collaborate with internal architects, engineers, and delivery leaders to ensure proposals are commercially viable and executable.
**Qualifications:**
+ 10+ years' experience in professional or consulting services sales, with both delivery and sales exposure.
+ Proven track record of owning and closing enterprise-level services opportunities end-to-end.
+ Consulting foundation with hands-on experience scoping, shaping, or delivering services engagements.
+ Demonstrated success in achieving or exceeding services bookings and gross profit targets.
+ Strong understanding of modern technology domains: Cloud, Data & AI, Cybersecurity, Infrastructure, Application Development, Automation, and Digital Workplace.
+ Balanced hunter and farmer capability - able to open doors and create net-new opportunities while also managing and growing an account base.
+ Enterprise-level sales experience is essential (SME-only experience will not be considered).
+ Excellent consultative selling, relationship building, and C-suite engagement skills.
+ Strong storytelling, communication, and presentation capability (especially with PowerPoint).
+ Established OEM and Melbourne enterprise client relationships are highly advantageous.
+ Entrepreneurial, resilient, and able to thrive in a high-growth environment.
+ Bachelor's degree or equivalent experience.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-BL1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
World Wide Technology (WWT) is a $20B global technology solutions provider helping the world's largest organisations accelerate digital transformation. With more than 12,000 employees across 55 locations worldwide, WWT combines strategy, execution, and partnership to deliver measurable outcomes.
Founded in 1990, WWT has been recognised for 13 consecutive years as a Fortune 100 Best Place to Work®. Our culture is built on collaboration, innovation, and integrity, making WWT a place where motivated individuals thrive.
Australia and New Zealand are WWT's fastest growing regions, creating significant opportunities for career progression and impact.
We are looking for a dynamic and experienced Client Services Executive to join our Australia & New Zealand team - WWT's fastest growing region. If you want to work with highly motivated individuals that come together to form a high-performance team. Join WWT today!
This role will be based in Melbourne.
**Overview:**
Reporting into the A/NZ Services Sales Lead, the Client Services Executive will be responsible for driving Services Sales across WWT's Melbourne enterprise accounts. This is a sales-first role designed for a senior professional with a consulting foundation and a proven record of owning and closing services sales opportunities end-to-end.
You will act as both hunter and farmer - opening new doors and creating net-new opportunities while also managing and expanding an existing account base. To be successful, you will bring at least 10 years' experience, the maturity to engage credibly with C-suite stakeholders, and the ability to balance independence with collaboration alongside Client Managers, Client Executives, and delivery teams.
**Responsibilities:**
+ Drive Services Sales within Melbourne enterprise accounts, increasing Services revenue and profitability.
+ Own opportunities end-to-end - from qualification and pursuit through to closure and handover to delivery.
+ Develop and execute a Services Sales strategy balancing net-new pursuits with account expansion.
+ Build and sustain trusted relationships with senior client stakeholders, including C-suite executives.
+ Hunt for new opportunities across industries (with Financial Services as a priority vertical) and grow existing accounts.
+ Lead client-facing engagements, proposals, and presentations that clearly articulate WWT's differentiated value.
+ Apply a consulting mindset to scope opportunities, shape solutions, and structure Statements of Work.
+ Translate business challenges into programmatic services offerings across WWT's portfolio.
+ Stay plugged into technology trends (Cloud, AI/ML, Security, Infrastructure, Automation, Digital Workplace) and bring relevant insights into client conversations.
+ Build alliances with OEMs, partners, and delivery organisations to expand the services pipeline.
+ Work closely with Client Managers and Client Executives to align services opportunities with broader account strategies.
+ Collaborate with internal architects, engineers, and delivery leaders to ensure proposals are commercially viable and executable.
**Qualifications:**
+ 10+ years' experience in professional or consulting services sales, with both delivery and sales exposure.
+ Proven track record of owning and closing enterprise-level services opportunities end-to-end.
+ Consulting foundation with hands-on experience scoping, shaping, or delivering services engagements.
+ Demonstrated success in achieving or exceeding services bookings and gross profit targets.
+ Strong understanding of modern technology domains: Cloud, Data & AI, Cybersecurity, Infrastructure, Application Development, Automation, and Digital Workplace.
+ Balanced hunter and farmer capability - able to open doors and create net-new opportunities while also managing and growing an account base.
+ Enterprise-level sales experience is essential (SME-only experience will not be considered).
+ Excellent consultative selling, relationship building, and C-suite engagement skills.
+ Strong storytelling, communication, and presentation capability (especially with PowerPoint).
+ Established OEM and Melbourne enterprise client relationships are highly advantageous.
+ Entrepreneurial, resilient, and able to thrive in a high-growth environment.
+ Bachelor's degree or equivalent experience.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-BL1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
This advertiser has chosen not to accept applicants from your region.
5
Customer Support Coordinator
Melbourne, Victoria
CBRE
Posted 5 days ago
Job Viewed
Job Description
Customer Support Coordinator
Job ID
Posted
23-Oct-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Melbourne - Victoria - Australia
**Entry level Facilities Administration support role for a key client**
**Coordinate service and facilities team in response to customer requests**
**Melbourne | Land of the Wurundjeri people**
In this entry level role, you will provide administrative support to our Facilities Management team. The focus on finance, property, and operational management. This is a varied role that requires strong communication skills, attention to detail, and a positive attitude.
You will act as the first point of contact for our valued client responsible for responding and resolving customer requests and enquiries, coordinating service and facilities professionals in response to customer requests, and supporting the Facilities Management Team.
**Here's what you will focus on:**
+ Acting as the first point of contact for our valued customers and tenants
+ Coordinating service and facilities teams in response to customer requests
+ Timely management and processing of customer requests, queries, billing information, work requests
+ Account administration and maintain records on our system and support the FM's onsite
+ Ensure service providers meet contractual obligations
**Your Background:**
+ Previous administration experience with a high level of attention to details
+ Strong interpersonal and relationship management skills
+ Exceptional written and verbal communication skills and a professional phone manner
+ Call and query handling and call resolution skills
+ Strong time management and organisational skills in a busy environment
+ Proficiency using Microsoft Word, Excel, Outlook and call centre technology
**So, what's in it for you?**
Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ Parental leave which is industry leading.
+ A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
+ Qantas flight discounts
+ Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
23-Oct-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Melbourne - Victoria - Australia
**Entry level Facilities Administration support role for a key client**
**Coordinate service and facilities team in response to customer requests**
**Melbourne | Land of the Wurundjeri people**
In this entry level role, you will provide administrative support to our Facilities Management team. The focus on finance, property, and operational management. This is a varied role that requires strong communication skills, attention to detail, and a positive attitude.
You will act as the first point of contact for our valued client responsible for responding and resolving customer requests and enquiries, coordinating service and facilities professionals in response to customer requests, and supporting the Facilities Management Team.
**Here's what you will focus on:**
+ Acting as the first point of contact for our valued customers and tenants
+ Coordinating service and facilities teams in response to customer requests
+ Timely management and processing of customer requests, queries, billing information, work requests
+ Account administration and maintain records on our system and support the FM's onsite
+ Ensure service providers meet contractual obligations
**Your Background:**
+ Previous administration experience with a high level of attention to details
+ Strong interpersonal and relationship management skills
+ Exceptional written and verbal communication skills and a professional phone manner
+ Call and query handling and call resolution skills
+ Strong time management and organisational skills in a busy environment
+ Proficiency using Microsoft Word, Excel, Outlook and call centre technology
**So, what's in it for you?**
Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ Parental leave which is industry leading.
+ A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
+ Qantas flight discounts
+ Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Specialist
Melbourne, Victoria
Cargill
Posted 3 days ago
Job Viewed
Job Description
**About Us**
At Cargill, we're challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a 'zero harm' safety culture.
With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at Purpose and Impact**
As a Customer Support Specialist, you will play a key role in driving commercial success by proactively engaging with grower and broker customers to identify commercial opportunities, generate leads, and support our grain purchasing activities. You will initiate outbound calls, build lasting customer relationships, and collaborate closely with our Territory Managers to grow market presence. In addition to your business development efforts, you will provide exceptional service by managing multi-channel inbound inquiries leveraging your strong communication and problem-solving skills to ensure high levels of customer satisfaction.
**Key Accountabilities**
+ Proactive Customer Engagement: Initiate outbound calls to grower customers to identify grain marketing opportunities, generate leads, support purchasing decisions and collect feedback.
+ Sales Support: Assist in executing grain purchases and facilitate smooth transactions between growers and acquirers.
+ Relationship Building: Develop and maintain strong, trust-based relationships with customers to encourage repeat business and long-term loyalty.
+ Inbound & Digital Support: Respond to inbound calls, emails, and portal inquiries with professionalism and efficiency, ensuring high levels of customer satisfaction.
+ Field Team Collaboration: Work closely with Territory Managers to coordinate customer outreach, share insights, and support regional sales strategies.
+ Customer Education: Guide users through our digital platform, helping them navigate listings, offers, and transactions.
+ Lead Generation: Identify and qualify new business opportunities through proactive outreach and customer conversations.
+ Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating where necessary to ensure timely solutions.
+ Perform other duties as required
**Qualifications**
**Required**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum of two years of related work experience
+ Excellent Communication and presentation skills
+ Able to build and maintain strong relationships
+ Strong analytical, project management and problem-solving skills
+ Ability to work independently and as part of a team
+ Confident and articulate phone communications skills
**Preferred**
+ Broad knowledge of Australian grains industry and regional locations
+ Computer literate and Microsoft Office proficient
+ Knowledge of Sales Cloud CRM
+ Innovation mindset
**We Offer**
+ In return to your experience, we offer:
+ A competitive remuneration package including performance incentive plan
+ Autonomy and scope for career development
+ The opportunity to work with some of the most talented people in the industry and inspiring leaders
+ A supportive working culture and an inclusive team environment
If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.
**_Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality._**
At Cargill, we're challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a 'zero harm' safety culture.
With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at Purpose and Impact**
As a Customer Support Specialist, you will play a key role in driving commercial success by proactively engaging with grower and broker customers to identify commercial opportunities, generate leads, and support our grain purchasing activities. You will initiate outbound calls, build lasting customer relationships, and collaborate closely with our Territory Managers to grow market presence. In addition to your business development efforts, you will provide exceptional service by managing multi-channel inbound inquiries leveraging your strong communication and problem-solving skills to ensure high levels of customer satisfaction.
**Key Accountabilities**
+ Proactive Customer Engagement: Initiate outbound calls to grower customers to identify grain marketing opportunities, generate leads, support purchasing decisions and collect feedback.
+ Sales Support: Assist in executing grain purchases and facilitate smooth transactions between growers and acquirers.
+ Relationship Building: Develop and maintain strong, trust-based relationships with customers to encourage repeat business and long-term loyalty.
+ Inbound & Digital Support: Respond to inbound calls, emails, and portal inquiries with professionalism and efficiency, ensuring high levels of customer satisfaction.
+ Field Team Collaboration: Work closely with Territory Managers to coordinate customer outreach, share insights, and support regional sales strategies.
+ Customer Education: Guide users through our digital platform, helping them navigate listings, offers, and transactions.
+ Lead Generation: Identify and qualify new business opportunities through proactive outreach and customer conversations.
+ Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating where necessary to ensure timely solutions.
+ Perform other duties as required
**Qualifications**
**Required**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum of two years of related work experience
+ Excellent Communication and presentation skills
+ Able to build and maintain strong relationships
+ Strong analytical, project management and problem-solving skills
+ Ability to work independently and as part of a team
+ Confident and articulate phone communications skills
**Preferred**
+ Broad knowledge of Australian grains industry and regional locations
+ Computer literate and Microsoft Office proficient
+ Knowledge of Sales Cloud CRM
+ Innovation mindset
**We Offer**
+ In return to your experience, we offer:
+ A competitive remuneration package including performance incentive plan
+ Autonomy and scope for career development
+ The opportunity to work with some of the most talented people in the industry and inspiring leaders
+ A supportive working culture and an inclusive team environment
If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.
**_Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality._**
This advertiser has chosen not to accept applicants from your region.
7
Customer Support and Data Entry
4000 Brisbane
$50 - $60 per hour
HAYS Specialist Recruitment
Posted 12 days ago
Job Viewed
Job Description
Main Job Description:
We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Enter and update customer data in the system, ensuring accuracy and consistency.
- Assist in maintaining and organizing customer records.
- Identify and escalate issues that require further assistance or escalation.
- Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
- Ensure all data entry tasks are completed in a timely and accurate manner.
- Collaborate with other departments to resolve complex customer issues.
Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
- Previous experience in customer service or data entry is preferred.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to handle challenging situations.
- Ability to adapt in a fast-paced environment.
Work Experience and Education:
- High school diploma or equivalent; a degree in business or a related field is a plus.
- At least 1-2 years of experience in customer service or data entry roles.
- Experience with CRM software and data management tools is preferred.
Provide exceptional customer support via phone, email, and live chat. - Kindly note: My name is Freya Campbell, and I am the designated contact for this recruitment process.
Company Details
Hays Specialist Recruitment is a leading global professional recruiting group, renowned for placing qualified, professional, and skilled people across a wide range of industries and professions. Founded in 1968 and headquartered in the UK, Hays operates in over 30 countries, offering expertise in permanent, temporary, and contract recruitment. The company focuses on specialist roles across sectors such as IT, construction, finance, healthcare, engineering, and more, connecting employers with top talent through deep market knowledge and innovative recruitment solutions.
This advertiser has chosen not to accept applicants from your region.
8
Customer Support and Data Entry
6065 Wanneroo
$45 - $60 per hour
Adecco Permanent Recruitment
Posted 13 days ago
Job Viewed
Job Description
Main Job Description:
We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat.
- Enter and update customer data in the system, ensuring accuracy and consistency.
- Assist in maintaining and organizing customer records.
- Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
- Collaborate with other departments to resolve complex customer issues.
Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Must be respectful and responsible.
- Ability to adapt in a fast-paced environment.
Work Experience and Education:
- No experience required [one on one training would be provided]
Company Details
operates in over 60 countries. Adecco offers temporary staffing, permanent placement, outsourcing, and employee training services across various industries like finance, healthcare, engineering, and logistics. With a mission to improve the world of work, Adecco connects businesses with talent while empowering job seekers. The company leverages technology to match candidates with employers and promotes diversity, inclusion, and sustainability in the workplace.
This advertiser has chosen not to accept applicants from your region.
9