68 Service Coordinator jobs in Australia

Service Coordinator
Job Description
**Service Coordinator - Grundfos Australia**
**Location: Huntingdale, Victoria**
**About our Company**
With over 17 million pumps produced annually and over 20,000 employees in more than 55 countries, Grundfos is today one of the world's leading manufacturer of pumps and pumping systems. Our products satisfy the markets' needs for effective, reliable, and highly efficient solutions. We contribute to global sustainability by pioneering water technologies that improve quality of life for people and care for the planet.
**Purpose of the Job**
As a Service Coordinator, you will be working within an established team who provide service administrative support to the Oceania service delivery team across Australia and New Zealand and customers / stakeholders to ensure the efficiency and effectiveness of the Oceania service delivery. Optimising the customer experience by applying professional knowledge and building trust with customers, colleagues, service partners and contractors. Handling customer requests (phone calls, emails, orders etc.) and preparing quotes, applying good professional knowledge, building trust with customers, employees, and contractors. Other administrative matters including service contracts, organization and task management of technicians, partners, and contractors.
This role will ideally be based in Huntingdale, Victoria.
**Why Grundfos?**
+ Global values-driven organization
+ Great team culture and positive work environment
+ Wide range of employee benefits
+ Access to extensive internal training with global career development opportunities
**Responsibilities:**
+ Administrative support for all other service colleagues & contractors involved with the various Service processes
+ Scheduling technicians for onsite work
+ Spare parts selection and ordering
+ Answering after sales service calls from customers and end-users
+ Follow-up of completed open service orders, concerning faults, repairs and quotations
+ Organising training courses, technician toolbox talks, etc.
+ Investigate and raise customer credit requests
+ Efficient communication with all customers, staff, dealers, and internal stakeholders
+ Assist with administrative tasks for technicians
+ Technical service report proof reading and writing, prior to issuing to customers
+ Monitor open service orders weekly and work with the responsible technician/department for appropriate action
**Skills and Experience Required:**
+ At least 2 years work experience in a similar field is desirable
+ Enthusiastic, task focused, team player
+ Experienced in handling commercial and business support
+ Communicative, independent, efficient, initiative-oriented, result-oriented
+ Experience and knowledge of systems, programs such as SAP CS, SAP CRM and other MS Office applications would be desirable
+ Previous experience with pump technology or similar would be an advantage
+ Ability to work with processes and participate in projects
+ Good communication skills both oral and written
**More Information**
If this sounds like you, please click the 'Apply' button to progress with your application.
**We look forward to hearing from you.**
**_Please note that we will only accept local citizens/permanent residency visa holders of the country._**
_If you want to dig deeper into the Grundfos universe, please visit our Grundfos YouTube Channel here:_ _or on Facebook:_ is an Equal Opportunity Employer._
Information at a Glance
**Job details**
Workplace: Onsite Position
Job Location: Melbourne, Victoria, Australia
Contract Type: Full-Time
Employment Type: Regular

**Job Description Summary**
This role is responsible for coordinating and planning Preventative Maintenance (PM) activities for GE Healthcare's extensive range of medical equipment. Assisting internal and external customers through the Service Support Operations Centre via phone, email and other communication platforms, you will facilitate PM service for our Australian, New Zealand, Fijian and Papua New Guinean regions. This role deals directly with customers, field engineers, service delivery managers, operations and other stakeholders.
**Job Description**
**Key Responsibilities:**
**Scheduling and Dispatching Preventative Maintenance**
+ Extract and manipulate detailed PM data from multiple systems to effectively schedule maintenance within the required time frame.
+ Refer to operating systems and accurately identify customer information (such as contract entitlement, schedule dates, asset identifiers, points of contact)
+ Overall management of Field Engineer PM appointment calendars. Accurately populating with the PM appointment data.
+ Communicate with customers through the applicable medium to facilitate 'on-time' servicing.
+ Reschedule PM appointments as required, updating key stakeholders.
+ Regularly participate with stakeholders in meeting activities, and positively contribute to improvement initiatives and maintenance issue resolution.
+ Analyze PM data and asset location to efficiently schedule maintenance.
+ Contribute to data cleansing activities as required.
+ Other PM Planning activities as required.
**General Requirements**
+ Act with professionalism, integrity and a positive approach at all times.
+ Be adoptive of change, be flexible and positive in a continually evolving environment.
+ Demonstrate a 'continuous improvement' mindset, contributing to process improvement.
+ Prioritise work to ensure critical tasks are completed within the required timeframes.
+ Develop solid product knowledge and a strong understanding of business functions within GEHC.
+ Work as part of a team and adopt a flexible approach to increase and maintain the quality of service.
+ Build effective relationships within GE HealthCare and allocated territory (state), including but not limited to; Field Engineer Teams, Service Delivery Managers, Significant Service Event Case Manager and Customer base.
+ Apply the 'one point of contact' philosophy and build stakeholder confidence through all elements of the allocated portfolio.
+ Adhere to procedures set down in SOP's, whilst embracing a continuous improvement mindset to identify inefficiencies to the team leader.
+ On-going liaison and support function to the Field Engineer for Service Request specific requirements.
+ Assist in maintaining SOP documents for internal and external audits in accordance with ISO 9001.
+ Participate positively in team development, through meetings and other planned events.
+ Other administration activities as required.
**Quality Specific Goals:**
+ Aware of, and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Essential Requirements:**
+ Extensive and demonstratable Coordination and Planning experience in a dispersed operational environment.
+ Experience using multiple operating platforms and systems (ServiceMax, Salesforce, Genesys) or similar.
+ Outstanding communication skills, both written and verbal.
+ Advanced capabilities in using Microsoft Excel is essential.
+ Ability to work in a cross-functional matrix team environment nationally and internationally.
+ Ability to manage self and tasks in a mature and timely manner, prioritizing effectively.
+ Excellent organizational and administrative skills.
+ Strong attention to detail.
+ A calm and analytical approach to problem solving, with the ability to make decisions based on data analysis.
+ An adoptive approach to change and the ability to be flexible.
+ Willingness to work as part of a team and actively contribute to continuous improvement initiatives.
+ CRM system knowledge.
**Additional Information**
**Relocation Assistance Provided:** No

**Job Description Summary**
This role is responsible for coordinating and planning Preventative Maintenance (PM) activities for GE Healthcare's extensive range of medical equipment. Assisting internal and external customers through the Service Support Operations Centre via phone, email and other communication platforms, you will facilitate PM service for our Australian, New Zealand, Fijian and Papua New Guinean regions. This role deals directly with customers, field engineers, service delivery managers, operations and other stakeholders.
**Job Description**
**Key Responsibilities:**
**Scheduling and Dispatching Preventative Maintenance**
+ Extract and manipulate detailed PM data from multiple systems to effectively schedule maintenance within the required time frame.
+ Refer to operating systems and accurately identify customer information (such as contract entitlement, schedule dates, asset identifiers, points of contact)
+ Overall management of Field Engineer PM appointment calendars. Accurately populating with the PM appointment data.
+ Communicate with customers through the applicable medium to facilitate 'on-time' servicing.
+ Reschedule PM appointments as required, updating key stakeholders.
+ Regularly participate with stakeholders in meeting activities, and positively contribute to improvement initiatives and maintenance issue resolution.
+ Analyze PM data and asset location to efficiently schedule maintenance.
+ Contribute to data cleansing activities as required.
+ Other PM Planning activities as required.
**General Requirements**
+ Act with professionalism, integrity and a positive approach at all times.
+ Be adoptive of change, be flexible and positive in a continually evolving environment.
+ Demonstrate a 'continuous improvement' mindset, contributing to process improvement.
+ Prioritise work to ensure critical tasks are completed within the required timeframes.
+ Develop solid product knowledge and a strong understanding of business functions within GEHC.
+ Work as part of a team and adopt a flexible approach to increase and maintain the quality of service.
+ Build effective relationships within GE HealthCare and allocated territory (state), including but not limited to; Field Engineer Teams, Service Delivery Managers, Significant Service Event Case Manager and Customer base.
+ Apply the 'one point of contact' philosophy and build stakeholder confidence through all elements of the allocated portfolio.
+ Adhere to procedures set down in SOP's, whilst embracing a continuous improvement mindset to identify inefficiencies to the team leader.
+ On-going liaison and support function to the Field Engineer for Service Request specific requirements.
+ Assist in maintaining SOP documents for internal and external audits in accordance with ISO 9001.
+ Participate positively in team development, through meetings and other planned events.
+ Other administration activities as required.
**Quality Specific Goals:**
+ Aware of, and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Essential Requirements:**
+ Extensive and demonstratable Coordination and Planning experience in a dispersed operational environment.
+ Experience using multiple operating platforms and systems (ServiceMax, Salesforce, Genesys) or similar.
+ Outstanding communication skills, both written and verbal.
+ Advanced capabilities in using Microsoft Excel is essential.
+ Ability to work in a cross-functional matrix team environment nationally and internationally.
+ Ability to manage self and tasks in a mature and timely manner, prioritizing effectively.
+ Excellent organizational and administrative skills.
+ Strong attention to detail.
+ A calm and analytical approach to problem solving, with the ability to make decisions based on data analysis.
+ An adoptive approach to change and the ability to be flexible.
+ Willingness to work as part of a team and actively contribute to continuous improvement initiatives.
+ CRM system knowledge.
**Additional Information**
**Relocation Assistance Provided:** No

**Be visionary**
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
Working within a team of support, repair and admin, the primary responsibility is repair of Raymarine and FLIR products including thermal cameras and maritime products.
Most of the work is workshop-based undertaking fault finding and repair of a wide range of products. The role also includes interfacing directly with customers and working closely with the admin and product support. There may be a need to travel to conduct repairs at a customer site or assist with trade events. The role is processes oriented and requires technical skills in maritime and thermal products.
**Detailed Description:**
**Primary Duties & Responsibilities:**
+ To ensure all repairs undertaken are repaired in a timely manner to the highest standard possible, and in full accordance with company procedures and policies. That all units are returned in a clean, professional manner and that all appropriate tests have been carried out.
+ To be able to undertake priority repairs as deemed necessary following input from the Customer Service manager.
+ To promptly notify the Service Manager/PLG, of any product defects that have not previously been seen or defects that are specifically being monitored.
+ To ensure that the technician keeps up to date on all products in order to provide an effective knowledge base with which to repair products.
+ To maintain a clean and efficient workshop, reporting any safety/ health hazards to the Customer Service manager.
+ To conduct any required off-site repairs with efficiency, integrity and dignity as representatives of the company.
+ Other duties as assigned
**Job Qualifications:**
+ Strong Communicator in written and verbal English.
+ PC Literate to an intermediate level or better.
+ Electrical & Electronic experience to a certificate level.
+ Diagnostics Experience, and manually dexterous.
+ An ability to work unsupervised.
**Requirements:**
+ This position demands a conscientious self-motivated person, someone who can work methodically, carefully and accurately, treating customer's units with respect, and able to prioritize own workload.
+ Ideally have previous marine electronic and thermal camera equipment maintenance/servicing experience.
+ Understanding of ethernet, NMEA 2000/NMEA 0183
+ Trade or tertiary qualifications in a related field, highly regarded.
+ A driving license and a second language would be an advantage.
This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As our Service Centre Support you will provide professional, customer focused, and technical support across a broad array of stakeholders, you will also be responsible for
+ Managing company mobile devices via MDM platforms.
+ Ensuring functionality of new hardware.
+ Troubleshooting technical issues.
+ Providing support across various projects
+ Deploying and Troubleshooting software updates
**About You:**
As a member of our Service Centre Support team you will have experience in navigating multiple priorities whilst also being able to effectively manage stakeholder's expectations. You will have:
+ A certificate IV or Higher-level IT Qualification.
+ Working Knowledge of Windows (Version 10 & 11) and Microsoft Suite
+ Experience with hardware platforms (Laptops and Mobile devices)
+ Customer service and solutions focused
+ Strong Communication skills
_Desirable but not essential:_
+ Previous experience in IT Support role
+ Working Knowledge of IT Ticketing systems
+ Understanding of Defence environment
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification_**

An opportunity exists for a dedicated Level 1 Support Agent to act as the initial resolution point for one of our clients in the Medical Practices industry and be responsible for providing a positive support experience.
Our delivery model facilitates collaboration, openness, and creative problem-solving, within our Support Team and offers flexible work options, in-office, or hybrid.
The successful candidate must have the ability to work various shifts on a rotating roster between 8:00 am to 10:30 pm, Monday to Friday. Overtime is offered on weekends and public holidays.
**Role & Responsibilities**
+ Answer incoming customer enquiries via phone, email, and live chat while providing an exceptional customer experience regarding the effective use of the Medical Director products.
+ Provide software application support and problem resolution for users of the various Medical Director platforms within Service Level Agreements.
+ Troubleshoot, analyse, and identify software-related issues and propose solutions.
+ Liaise with the Support & Escalation Team to resolve unusual and complex customer requests, following the escalation process as required.
+ Maintain & Develop customer relationships.
+ Stay updated with the features of Medical Director platforms and how they are applied in typical Medical Practice processes through internal and external training, documentation, and other resources.
+ Review customer requests and feedback periodically with Team Leader and/or Customer Service Manager to identify and act on opportunities for improvement.
+ Provide ongoing support to Medical Director's internal stakeholders when required.
**Next Steps**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Uniting Tamworth is seeking Casual Registered Nurses to assist with providing high-quality, compassionate care to our residents, ensuring their well-being and comfort while supporting a team of dedicated healthcare professionals.

• Tamworth Location
• AM, PM & ND shifts available, flexible to suit you
• Development/leadership opportunities; supportive multi-disciplinary team

About Uniting Tamworth:

At Uniting McKay House Tamworth, we have three distinct households, each accommodating up to 20 residents. Our dedicated Uniting Homemaker fosters a vibrant community where residents engage in meaningful and enjoyable daily activities.

We're transitioning to Household Living—an innovative approach to care that will empower our residents to live each day their way, just as they would in any family home.

Role Overview:

As a Registered Nurse at Uniting Tamworth, you will be at the forefront of delivering exceptional person -centred care to our residents. Your clinical expertise and compassionate approach will ensure that each resident received the highest standard of care tailored to their individual needs.

Key Responsibilities:

• Clinical Leadership : Lead the development, implementation and evaluation of comprehensive care plans, ensuring they reflect the unique needs and preferences of each resident.
• Clinical Assessment & Service Delivery: Utilise advanced clinical assessment skills to provide high-quality nursing services including medication administration, wound care, and monitoring of vital signs.
• Resident Relationships: Build meaningful relationships with residents, becoming a trusted and integral part of their daily lives.
• Goal-Orientated Care: Collaborate with residents, families, and the multidisciplinary team to ensure care plans align with individual goals and enhance quality of life.
• Advocacy & Communication: Act as a liaison between residents, families and health professionals advocating for residents’ rights and preferences.
li> Team Collaboration & Supervision: Provide guidance and support to other Nurses, Care Workers fostering a collaborative and cohesive team environment.
• Holistic Practise: Apply critical thinking and evidence-based practices to deliver holistic care, addressing the physical, emotional and social needs of residents.
• Regulatory Compliance: Ensure adherence to all relevant legislation, standards and facility policies including the Aged Care Quality Standards.

Qualifications & Experience:

• Hold a Bachelor of Nursing degree with current registration (AHPRA).
• You’ll be adaptable, empathetic, resourceful, a great time manager, and be able to live Uniting’s everyday values of being compassionate, respectful, imaginative, and bold.
Excellent communication and interpersonal skills.
• Ability to manage time effectively and adapt to changing priorities.
• Empathy, resilience, and a genuine passion for enhancing the lives of older residents.
• Strong clinical assessment and critical thinking abilities.
• Previous Registered Nursing experience in aged or community care is highly desirable however we welcome applications from nurses with experience in other healthcare settings who are passionate about transitioning into Aged Care.

Benefits for you!

• Training & Development: Hands-on training, development, and mentoring with a leading provider.

• Positive Impact: Join an organisation that positively impacts clients and the community.
• Salary Packaging: Not-for-profit salary packaging up to $18,550 tax-free entitlements.
• Wellbeing programs: including free 24/7 confidential counselling services for you and your family via TELUS Health
• Employee Retail Discounts: Exclusive discounts at major retailers (e.g.: Coles, Ampol, Samsung, NRMA, JB Hi-Fi, Harvey Norman, Avis, Qantas
• Referral Program: Earn a $500 gift voucher each time you refer a new employee who stays for 2 months.
• Fitness Passport: Access to 865+ gyms, pools, and fitness centres across NSW and ACT for less than a standard gym membership.
• Private Health Insurance: Access to affordable private Health Insurance for yourself or family.

For more information on the benefits of being a registered nurse at Uniting, visit our nurse benefits page

Pre-employment Checks:

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

About Uniting:

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

< >Uniting is proud to be an Equal Employment Opportunity employer. Uniting supports an inclusive approach in the workplace.

We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

Uniting is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation or national origin.

The Clinician role involves the provision of comprehensive, evidence-based clinical case management, psychological and psychosocial interventions to young people accessing the service. The role is an integral part of the multi-disciplinary team consisting of psychologist, RN, OT, Mental Health Social worker and support staff.

• Psychologist or Mental Health Social Worker or Registered Nurse or Occupational Therapist
• HPA Level 2 + Super + Generous salary packaging benefits
• Full time max-term contract until June 2026; in Oatlands - with 1-day WFH

Youth Enhanced Support Service (YESS) of Uniting provides early intervention and wrap-around mental health services to young people with the aim of minimising the impact and distress caused by the experience of early onset severe or complex mental health conditions to young people and their families.

About You

The YESS Clinician duties include:

• Provide evidence-based psychological and psychosocial interventions tailored to meet the individual needs of young people within a Recovery Framework.
• Provide mental health assessments, including completion of mental state examination, risk assessment, case formulations and individual treatment planning.
• Develop, implement and evaluate appropriate treatment plans for each young person in collaboration with young people, families and members of the multidisciplinary team

Position Criteria:

• Approved tertiary qualifications in Nursing, Occupational Therapy, Psychology or Social Work with full registration with AHPRA or eligible for membership with the AASW.
• Minimum 1-3 years’ experience of clinical practice field (excluding placements) within the mental health providing high quality triage, assessment and evidence based psychological interventions where required.
• Demonstrated ability to collaboratively plan and coordinate a comprehensive bio-psychosocial approach and interventions to meet the needs of clients.
• Ability and willingness to maintain documentation of clinical care and actively contribute to clinical review processes and planning for clients within a recovery framework.
• Demonstrated a commitment or willingness to continue professional development, contribute to workplace education through clinical supervision, training and education through the provision of seminars, lectures or in-services.
• Current NSW Driver’s License

To Apply, click the Apply button & attach your Resume and Cover Letter addressing the Position criteria.

Benefits & culture

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

• Salary packaging entitlements (pay less tax), company rewards
• Ongoing training & development, including cultural awareness training
• Career progression &development opportunities in a large organization
• U Rewards & Fitness passport
• Walking distance from Bus Stop
• Access to board approved supervision

Enquiries to Talent Acquisition Specialist Pallavi Bhatia

About Uniting: When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

U iting is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation or national origin.

Contract Support Coordinator
Job ID
208649
Posted
07-Aug-2025
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Melbourne - Victoria - Australia
+ **Collaborate with Monash University, one of Australia's leading universities.**
+ **Join a team delivering exceptional customer service to Monash University's five campuses.**
+ **Flexibility offered to enable you to succeed**
+ **Are you passionate, driven and looking to make an impact in a supportive environment? At CBRE, we celebrate diversity, equity, and inclusion, and we invite you to be part of our dynamic team!**
We are seeking an engaging individual to join the team in a contract support position. As the vital glue that holds the team together, this role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, pursue a career in finance, or succeed in this supportive role whilst managing your own priorities, this position will offer you that.
Our client is Monash University renowned for its commitment to excellence in education, research, and social impact. In this position as Contract Support, you will be part of a three-person contract support team and provide comprehensive, flexible administrative support where you will be often based at the University in our dedicated CBRE office.
**Here is a snapshot of your day:**
+ Support a positive workplace by managing sickness, absence reporting, and holiday tracking.
+ Handle timesheets and expenses with care and precision.
+ Maintain comprehensive people records, including training and onboarding for new starters.
+ Ensure our commitment to quality, health, safety, and environment (QHSE) is upheld.
+ Facilitate meaningful Supplier Management reviews.
+ Keep our shared drive and client electronic records organized and current.
+ Safeguard the integrity of financial transactions.
+ Ensure compliance in Work in Progress (WIP) management, focusing on Preventative Maintenance.
+ Create accurate purchase orders for sub-contractors and process invoicing efficiently.
+ Drive initiatives for Preventative Maintenance compliance.
+ Gain familiarity with daily operations and contract scope to enhance team efficiency.
+ Provide training and support to your team.
+ Foster strong relationships with colleagues and clients.
+ Assist in compiling the Site/Area Monthly Contract Review Pack, showcasing our achievements.
+ Actively identify and implement innovative solutions across the contract.
+ Manage the ordering of materials, parts, and PPE with attention to detail.
**About you:**
+ Attention to detail and strong organizational skills.
+ A proactive, adaptable approach to problem-solving.
+ Excellent communication and relationship-building abilities.
+ Experience with administrative systems
+ Ideal candidate will have basic understanding of contract terms, project management, and maintenance processes and knowledge of Simpro or Mysupplier.
**What is in it for you?**
Flexible work options to support your work/life balance.
Opportunities for professional development and career advancement.
A range of benefits focused on health, wellbeing, and community engagement.
If you're ready to shape your career in a vibrant academic setting where your contributions matter, now is your opportunity to share your CV.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)