2 Servicenow Developer jobs in Australia
ServiceNow Developer
Melbourne, Victoria
Conduent
Posted 9 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**About Conduent Victoria Ticketing System (CVTS)**
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions - creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**The role**
We are seeking a highly skilled ServiceNow Developer to join our internal team in Melbourne. In this role, you will drive the design, development, and optimization of ServiceNow implementations across multiple modules including ITSM, CSM, FSM, and EAM while also focusing on third-party integrations, identity access management (IAM), and role-based access control (RBAC). You will collaborate closely with cross-functional stakeholders to shape digital transformation initiatives that support enterprise-level business objectives.
**Job responsibilities**
+ **Platform Design & Development:** Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs. Create and manage advanced workflows, forms, business rules, and UI policies. Drive platform enhancements, version upgrades, and solution design while adhering to best practices.
+ **Integration & Automation:** Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies. Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts
+ **IAM & RBAC Implementation** : Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning. Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing. Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act).
+ **Platform Administration & Support:** Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability. Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures. Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies.
+ **Collaboration & Leadership:** Partner with business analysts, project managers, and key stakeholders to gather requirements and propose optimal technical solutions. Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews) to maintain transparency and meet project milestones. Mentor junior developers, enforce coding standards, and champion best practices in ServiceNow development.
+ **Agile Delivery & Collaboration:** Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives. Collaborate with scrum masters, product owners, and cross-functional teams to refine user stories, estimate tasks, and ensure timely feature delivery. Contribute to continuous improvement of processes, tools, and methodologies to enhance efficiency and quality.
**Key Skills**
**Technical Skills**
+ Programming: Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment.
+ Scripting: Glide Scripting, Flow Designer, Script Includes, and Business Rules.
+ Databases: Understanding of MySQL or similar relational databases for performance optimization and reporting
**ServiceNow Certifications**
+ ServiceNow Certified System Administrator (CSA).
+ ServiceNow Certified Application Developer (CAD).
+ ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous.
**Soft Skills**
+ Analytical & Problem-Solving: Ability to translate complex requirements into effective technical solutions.
+ Communication: Excellent verbal and written communication to engage both technical and non-technical stakeholders
+ Team Collaboration: Commitment to knowledge sharing, mentoring, and fostering an inclusive, high-performing culture.
+ Adaptability: Eagerness to learn new technologies and adapt to dynamic project demand
**Education Requirements**
+ Bachelor's degree in computer science, Information Technology, or a related field (or equivalent practical experience).
+ Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**About Conduent Victoria Ticketing System (CVTS)**
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions - creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**The role**
We are seeking a highly skilled ServiceNow Developer to join our internal team in Melbourne. In this role, you will drive the design, development, and optimization of ServiceNow implementations across multiple modules including ITSM, CSM, FSM, and EAM while also focusing on third-party integrations, identity access management (IAM), and role-based access control (RBAC). You will collaborate closely with cross-functional stakeholders to shape digital transformation initiatives that support enterprise-level business objectives.
**Job responsibilities**
+ **Platform Design & Development:** Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs. Create and manage advanced workflows, forms, business rules, and UI policies. Drive platform enhancements, version upgrades, and solution design while adhering to best practices.
+ **Integration & Automation:** Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies. Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts
+ **IAM & RBAC Implementation** : Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning. Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing. Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act).
+ **Platform Administration & Support:** Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability. Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures. Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies.
+ **Collaboration & Leadership:** Partner with business analysts, project managers, and key stakeholders to gather requirements and propose optimal technical solutions. Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews) to maintain transparency and meet project milestones. Mentor junior developers, enforce coding standards, and champion best practices in ServiceNow development.
+ **Agile Delivery & Collaboration:** Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives. Collaborate with scrum masters, product owners, and cross-functional teams to refine user stories, estimate tasks, and ensure timely feature delivery. Contribute to continuous improvement of processes, tools, and methodologies to enhance efficiency and quality.
**Key Skills**
**Technical Skills**
+ Programming: Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment.
+ Scripting: Glide Scripting, Flow Designer, Script Includes, and Business Rules.
+ Databases: Understanding of MySQL or similar relational databases for performance optimization and reporting
**ServiceNow Certifications**
+ ServiceNow Certified System Administrator (CSA).
+ ServiceNow Certified Application Developer (CAD).
+ ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous.
**Soft Skills**
+ Analytical & Problem-Solving: Ability to translate complex requirements into effective technical solutions.
+ Communication: Excellent verbal and written communication to engage both technical and non-technical stakeholders
+ Team Collaboration: Commitment to knowledge sharing, mentoring, and fostering an inclusive, high-performing culture.
+ Adaptability: Eagerness to learn new technologies and adapt to dynamic project demand
**Education Requirements**
+ Bachelor's degree in computer science, Information Technology, or a related field (or equivalent practical experience).
+ Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
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Advisory Solution Consultant, Workflow Data Fabric and Intelligent Automation
Sydney, New South Wales
ServiceNow, Inc.
Posted 7 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We are seeking a dynamic and experienced technical presales professional specializing in data engineering and integration. As an Advisory Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow's Workflow Data Fabric, complemented by NowAssist and Agentic AI capabilities. Leveraging your deep understanding of the entire data lifecycle-you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our key customers.
**Responsibilities:**
+ **Data Solution Evangelism:** Serve as a key technical advisor and advocate for ServiceNow's Workflow Data Fabric, articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders.
+ **Customer Engagement:** Lead technical discovery sessions, thoroughly understand complex data integration challenges and requirements, and translate them into effective ServiceNow-based solutions.
+ **Data Architecture Design:** Develop robust and innovative architectures that leverage the full potential of ServiceNow's Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
+ **Collaboration and Leadership:** Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution.
+ **Sales Strategy:** Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions.
+ **Continuous Learning:** Maintain deep technical expertise on ServiceNow's Workflow Data Fabric, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.
**To succeed in this role, you should possess:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 5+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions.
+ Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions (relational and NoSQL databases), and analytics platforms.
+ Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.
+ Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent.
+ Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA, CAD) is strongly preferred.
+ Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.
+ Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers.
+ Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.
+ Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively.
Join us in shaping digital transformation through data-driven innovation and delivering impactful solutions with the power of ServiceNow.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
We are seeking a dynamic and experienced technical presales professional specializing in data engineering and integration. As an Advisory Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow's Workflow Data Fabric, complemented by NowAssist and Agentic AI capabilities. Leveraging your deep understanding of the entire data lifecycle-you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our key customers.
**Responsibilities:**
+ **Data Solution Evangelism:** Serve as a key technical advisor and advocate for ServiceNow's Workflow Data Fabric, articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders.
+ **Customer Engagement:** Lead technical discovery sessions, thoroughly understand complex data integration challenges and requirements, and translate them into effective ServiceNow-based solutions.
+ **Data Architecture Design:** Develop robust and innovative architectures that leverage the full potential of ServiceNow's Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
+ **Collaboration and Leadership:** Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution.
+ **Sales Strategy:** Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions.
+ **Continuous Learning:** Maintain deep technical expertise on ServiceNow's Workflow Data Fabric, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.
**To succeed in this role, you should possess:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 5+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions.
+ Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions (relational and NoSQL databases), and analytics platforms.
+ Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.
+ Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent.
+ Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA, CAD) is strongly preferred.
+ Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.
+ Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers.
+ Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.
+ Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively.
Join us in shaping digital transformation through data-driven innovation and delivering impactful solutions with the power of ServiceNow.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
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