93 Services Manager jobs in Australia
Training Services Manager

Posted 24 days ago
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Job Description
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Training Services Manager
L3Harris Communication Systems Australia
Hamilton, Brisbane
The Opportunity:
Under the L3Harris Communications (Australia) Global Field Services Australia Department, the Manager Training Services will work with the Senior Manager to support existing Commonwealth Contracts and international business units. The role is responsible for managing training services to analyze, design, develop, implement and evaluate L3Harris training products for the customer.
The Manager Training Services will be required to manage a training team, liaise with stakeholders, interpret customer statements of work and provide support to business opportunities to expand Training Services to Commonwealth and international customers.
Based in Brisbane, Australia, with extensive international and domestic travel .
Key Responsibilities
·
Needs Analysis
· Conduct training needs assessments through interviews, surveys, and data analysis.
· Collaborate with subject matter experts (SMEs) to identify learning objectives and content requirements.
· Design, Development & Delivery
· Create instructional materials including e-learning modules, instructor-led training, blended learning, job aids, and assessments.
· Apply instructional design methodologies (ADDIE, SAM, etc.) to develop effective learning solutions.
· Develop Learning Management Packages in accordance with Australian Defence Force training instructions.
· Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate, ADELE) to build interactive content.
· Deliver product training to customers.
· Evaluation & Improvement
· Measure training effectiveness.
· Continuously improve training programs based on learner feedback and performance metrics.
· Project Management
· Manage multiple training projects simultaneously, ensuring timely delivery and alignment with business priorities.
· Maintain version control and documentation for all training materials.
· Manage and coordinate meetings and working groups with the customer.
· Management
· Manage the Training Services Team.
· Manage team skills development.
· Provide support to work plans to support contract negotiations.
· Provide training solutions, modernization and evolution of training products.
· Report to the Senior Manager, Global Field Services.
Qualifications and Skills:
+ Bachelor of Training Development
+ Certificate IV in Training and Assessment (TAE40110) or equivalent.
+ Military Communications experience essential.
+ Field engineering experience with tactical radio equipment including training, operation, fault finding and basic maintenance of military communications equipment.
+ Extensive prior related experience.
+ Proven written and oral communication skills to provide reports and briefings to the customer.
+ Experience with video editing and graphic design tools (e.g., Adobe Premiere, Canva).
+ Familiarity with SCORM, xAPI, and accessibility standards.
+ Knowledge of agile development methodologies.
Position Requirements:
+ Ability to be granted access to Commonwealth of Australia Defence facilities.
+ This position may require the ability to work independently over extended periods at isolated locations.
+ Experience in the operation and configuration of military tactical communication systems.
Conditions:
+ Requirement to conduct extensive travel in support of Australian domestic and international tasks.
+ Requirement to work reasonable overtime as required to support customer and business requirements.
+ Weekend or after-hours travel required to meet customer requirements.
+ Field Service Premiums provided for tasks excess of 31 days.
About us
L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region's unique requirements.
L3Harris Communication Systems is a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space.
A few of our employee benefits are:
+ An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
+ Flexible working hours and hybrid working where possible
+ Flexible annual leave (buy & sell up to 2 weeks)
+ Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to2 years)
+ Discounted private health insurance
+ Life & Total Permanent Disability Cover
+ Novated Car Leasing
Important to know
Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.
Eligibility and clearance process information can be found at;
respectfully requests no agency submissions at this time.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Corporate Services Manager
Posted 4 days ago
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Job Description
Location: Victoria Park, WA br>Company: 3MT True Value Auto Pty Ltd
Employment Type: Full-time
3MT True Value Auto Pty Ltd, a growing automotive dealership group, is seeking an experienced and motivated Corporate Services Manager to join our team. The successful applicant will oversee administrative functions across multiple dealership yards, ensuring operational efficiency and alignment with business goals.
Key Responsibilities:
• Plan, direct, and coordinate daily operations across multiple departments and sites. < r>• rovide strategic and operational support to executive management. < r>• M nage budgets, payroll, invoicing, and financial reporting activities. < r>• D velop and implement administrative systems and procedures in line with industry standards. < r>• L ad and supervise teams across locations, focusing on productivity and staff development. < r>• C ordinate resource allocation to improve performance and service delivery. < r>• M intain compliance with company policies, legal obligations, and industry regulations. < r>• L aise with clients, suppliers, and stakeholders to maintain service standards and relationships. < r>Requirements:
• R levant tertiary qualification in business management or a related field. < r>• M nimum 3 years of experience in a similar role within a related industry. < r>• S rong financial and administrative management skills. < r>• P oven leadership experience and ability to manage multiple teams and locations. < r>• E cellent communication, organisational, and analytical skills. < r>• S und knowledge of Australian business operations and compliance requirements.
Engineering & Technical Services Manager

Posted 24 days ago
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Job Description
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 25% of the Time
**Description**
We're building a reputation as the place to be in Defence. Uniquely aligned to our nation's strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.
Northrop Grumman's MQ-4C Triton Unmanned Aircraft System (UAS) provides real-time intelligence, surveillance and reconnaissance (ISR) over vast ocean and coastal regions. The aircraft can fly for more than 24 hours at a time, at an altitude above 55,000 feet and an operational range of 8,200 nautical miles. Australia is a cooperative program partner in the Triton program which consists of the US Navy, Royal Australian Air Force and Northrop Grumman.
**Your Role**
Join a high-performing team dedicated to delivering superior engineering and technical services that ensure maximum aircraft availability. You'll lead a dynamic team with a strong focus on continuous improvement, task optimisation, and collaborative delivery across the Triton Enterprise.
+ Lead the planning and delivery of engineering, technical, and airworthiness tasks to meet contractual and operational outcomes.
+ Provide strategic leadership and technical oversight across Continuing Airworthiness, UAS Certification, and broader Triton Engineering Services.
+ Develop and maintain effective task and workforce planning systems to support proactive and responsive service delivery.
+ Collaborate closely with internal stakeholders and customer representatives to drive mission success.
+ Foster a culture of continuous improvement and integrated support across engineering, maintenance, flight ops, and supply.
**About You**
You bring a strong engineering background and proven leadership in complex technical environments, ideally within Defence or Aerospace.
+ Hold an Engineering Degree or equivalent technical qualification.
+ Demonstrated experience in Defence or Aerospace programs, with military aviation knowledge highly regarded.
+ Skilled in project planning, scheduling, and workload/resource management tools.
+ Confident managing cross-functional teams and leading in high-stakes, customer-facing environments.
+ A natural collaborator, able to balance technical depth with strategic execution.
**What we Offer**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer and enhanced Reservist Leave
+ Health & Wellbeing program
+ Employee Assistance Program
Defining Possible means something different to each one of us. What's Your Possible?
**Everyone Matters**
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP (2024-2026), ( and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification._**
Guest Services Manager (Manager on Duty)

Posted 5 days ago
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Job Description
**Job Number** 25132367
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Guest Services Manager**
We are looking for an excellent Guest Services Manager on Duty to rise with us and empower the better you!
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,500 properties, you'll find us in your neighborhood and in more than 142 countries and territories across the globe. Learn about our 31 hotel brands at Find Your World.
**Our Brand**
The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. Join the team at The Westin Perth, enhance your senses and find your balance with our signature wellness programs. With a focus on Eat, Sleep and Move Well, we have designed guest experiences that enhance wellness on the road. Discover a place where you're given a choice, not just to get up, but to rise.
**Rise with Westin Perth**
The Westin Perth is a luxury retreat, perfect for business and leisure travelers alike. A rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic City Centre location.
**You will be:**
+ Attending as the property Manager on Duty and overseeing all property operations, ensuring that the highest levels of hospitality and service are provided.
+ Representing property management in resolving any guest related situation.
+ Leading Front Office Teams
+ Maintaining Guest Services and Front Desk Goals
+ Ensuring Exceptional Customer Service
+ Implementing Projects and Policies
+ Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
+ Support with Rostering and Training of the Front Office department
+ Focusing on Guest Voice
**Qualifications & experience:**
+ Experience in daily operations of a hotel
+ Current WA RSA essential for this role
+ Current Drivers Licence, manual preferred
+ Hospitality experience is essential
+ Must be well organised, efficient and have excellent people skills
+ Leadership experience
**You are / have:**
+ Friendly, confident, vibrant and professional personality
+ Previous hotel experience in the guest services, front desk highly regarded
+ Full Time Australian working rights
+ Exceptional communicator and guest orientated persona
+ Excellent Computer and Office 365 knowledge
**Life. With the Works.**
Offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Enhanced Parental leave, Paid Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Flexible work options
+ Hotel perks like accommodation and food & beverage discounts
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
+ Access to EAP services
We look forward to reviewing your applications!
Only successful candidate will be contacted.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Assistant Event Services Manager-National Convention Centre

Posted 24 days ago
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Job Description
**Every day is different, but you'll mostly be:**
+ Assisting in the operational management of events, ensuring seamless planning and delivery of service
+ Supporting day-to-day operations across banquet floors, facilities, and stores in line with safety and operational standards (Fire Life Safety, HACCP, OHS&W, Security)
+ Helping to manage IHG systems and programs including MICROS, ESCAP, E-tivity, Purchase Plus and Delphi
+ Assisting in car park management at the NCCC
+ Coordinating wage, beverage, linen, and operating supply costs within budget
+ Ensuring all function spaces, public and back-of-house areas are presented to a high standard
+ Collaborating with departments including Kitchen, Stores, Facilities, Engineering, Finance, Sales & Marketing, and Events to ensure seamless event execution
+ Assisting in the recruitment, onboarding and training of the Event Services team
+ Communicating safety information to team members, promoting a safe work environment
**What We're Looking For:**
+ Previous leadership or supervisory experience in large-scale events or food & beverage operations
+ Strong knowledge of operational and safety compliance (HACCP, WHS, Fire Life Safety)
+ Working knowledge of IHG systems and event booking software (MICROS, Delphi, ESCAP, E-tivity, Purchase Plus)
+ Excellent communication and teamwork skills with the ability to liaise across multiple departments
+ A guest-focused mindset with a passion for service and event delivery
+ Strong organisational skills and the ability to multitask in a fast-paced environment
+ Full working rights for Australia
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
+ Paid Birthday Leave
+ Hotel Perks like accommodation and Food & Beverage discounts
+ Enhanced parental leave
+ Proactive health days and flexible work options
+ Your career journey will be supported through our lifelong development program
+ IHG Career Milestone celebrations
+ Transfer of entitlements as you move and grow with IHG
+ Access to our discount retail platform that makes your pay go even further
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #Roomforyou.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Health Services Manager | Aboriginal Medical Service | NSW
Posted 13 days ago
Job Viewed
Job Description
This is your chance to work in a values-driven organisation in a regional town where you can truly make a difference to the community. This position is perfect for you if you:
- Deeply respect Aboriginal and Torres Strait Islander cultures and you are passionate about delivering holistic, community led healthcare.
- Committed to the principles of self-determination and community control.
- Can work collaboratively with Aboriginal health workers and engage meaningfully with the local community.
- Fantastic salary of up to $148,200.00 base plus 12% super
- Subsidised fully furnished accommodation provided
- Relocation assistance provided
- Play a vital role in improving Aboriginal health outcomes
- Work a 9 day fortnight!
your role will provide clinical leadership and governance including the development and implementation of strategies to manage quality and risk associated with clinical services, line leadership and development of multidisciplinary nursing, midwifery and program teams.
As the Program Manager you will support the clinical and well-being programs in service delivery and associated KPIs.
You will be living in north-western NSW, in a welcoming rural town steeped in Aboriginal culture and history. It offers a slower pace of life, a close-knit community feel, and beautiful outback landscapes. Enjoy wide open skies, stunning sunsets, and a lifestyle that allows you to truly disconnect and focus on meaningful work.
There are local shops, schools, sporting clubs and community events that make settling in easy for those who enjoy small-town living.
This role is ideal for you if you are:
- Adaptable, culturally aware, and community-focused
- Thrives in a leadership position and enjoys working in a close-knit team
- Is seeking a rewarding role where they can have a real, lasting impact
- Values work-life balance and is open to experiencing remote or rural living
- Enjoys building relationships and becoming part of a local community
- Full AHPRA registration with no restrictions
- Strong leadership and team management experience
- Experience in Aboriginal health or remote/rural settings (highly regarded)
- Excellent communication, problem-solving, and adaptability
- Culturally safe and community-minded approach to care
What are you waiting for? Now is the perfect time for a new opportunity, apply now.
Clinic Services Manager - Fantastic Aboriginal Medical Service in the Kimberley
Posted 19 days ago
Job Viewed
Job Description
This is an opportunity to make a lasting difference in a community while advancing your leadership career in a culturally rich and rewarding environment. As the Clinic Services Manager you will oversee a multidisciplinary team and play a key role in improving health outcomes for Aboriginal people by delivering high-quality, culturally safe care.
Key Job Details
- Salary of $134,950.00 per annum plus 11.5% superannuation
- $000 agency bonus once you complete your first 3 months!
- Salary packaging available
- Subsidised fully furnished housing available
- 5 weeks annual leave per year as well as an extra 2 weeks paid Christmas closure leave
- Flight Allowance: 1,800 after 12 months of continuous service
- Full-time permanent contract (minimum 12-month commitment required)
- Lead, support, and manage a multidisciplinary team of health professionals
- Oversee clinical service delivery and ensure compliance with best practice standards
- Drive quality improvement and support the organisation’s accreditation requirements
- Work collaboratively with executive leadership and community stakeholders
- Manage day-to-day operations, including workforce, budget, and resource planning
- Promote culturally appropriate care and community engagement
With a population of around 6,000, the town boasts excellent infrastructure including a modern hospital, aquatic and leisure centre, shopping precincts, and essential services. Originally established to support a major agricultural development project, the area has grown into one of Australia's most diverse and productive agricultural zones, also supporting industries such as eco-tourism, aquaculture, and agri-tourism.
This location offers a genuine sense of community, a laid-back lifestyle, and an unforgettable gateway to one of Australia's most iconic and untouched regions.
To be eligible you must:
- Have full AHPRA Registered Nurse registration with no restrictions
- Strong background in primary health
- Proven experience managing clinical teams in a community or primary health setting
Why work with Curis Recruitment?
We won an award for '2024 Best Healthcare Recruitment Agency in NSW'! On top of this, we have a proven record of placing nurses and midwives into fantastic positions across Australia with some of the best hospitals and health centres.
Our clients know that we only represent the best nurses and midwives out there, so when you are represented by us, you are always shown in the best light – this gives you a foot in the door right at that first step.
Not the right role for you but know someone who would be amazing? Refer them to us and if we place them, YOU are eligible for a $300 g ft voucher of your choice! Make sure they mention your name when they apply.
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Senior Staff Services Project Manager

Posted 24 days ago
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Job Description
You will be responsible for managing and leading software implementation projects for electrical utilities in the APAC region. In this role you will utilize your experience to successfully deliver GE Software Solutions focusing on high end and complex solutions such as SCADA, ADMS, and Market Management Systems.
**Job Description**
Job Description
**Roles and Responsibilities**
+ Provide delivery leadership and responsibility for the implementation of complex projects for GE Digital Grid software solutions at various customer sites in the APAC region.
+ Managing customer expectations & narrative. Take customer on a journey. Lead a diverse customer focused global project team that will include internal resources, partner companies, or subcontractor to support complex project execution and to ensure their tasks are completed as required & customer expectations are managed
+ Define & execute a detailed plan and approach based on SoW & customer profile with project scope, expected timeline and available budget/resources.
+ Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
+ Support project execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required. Influence peers to take action and may negotiate with external partners, vendors, or customers.
+ Manage the project budget and timeline and ensure the resources are available to a deliver a quality solution within budget and on time.
+ Manage project risks, scope changes and other non-standard events throughout the life of the project.
+ Ensure quality of deliverables is verified and matching stakeholder expectations & Statement of Work & internal & external stakeholders are informed
+ Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected and circled back into the organization as improvement areas.
+ Manage stakeholder communication and progress reporting.
+ Identify opportunities for customers to get the best value out of GE software and to expand the project in ways that bring value to our customer and satisfy our profitability requirements.
+ Uphold all GED administration and compliance requirements in real time.
+ Travel to customer sites in Philippines Or other countries APAC as and when required.
**Required Qualifications**
+ Bachelor's Degree in Computer Science or Information Technology from a local or internationally recognized university is a must. Those with an Engineering Degree will also be considered;
+ Strong negotiation, visualisation & customer management skills with at least 15+ years of experience in complex customer implementation project management function in large scale, complex software projects for example ADMS, SCADA, ERP , CRM or _Customized Customer Relationship Management or other software implementation._
+ Strong experience with Agile/Scrum execution. (Certified Scrum Master desirable)
+ able to do 5-20% domestic & international travel
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Service Delivery Leader
Posted 13 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**Your Career**
Service Delivery Leaders serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role, you will operate as the point of contact for the post-sales journey driving adoption and consumption across the breadth of Palo Alto Networks' products. Account Customer Success Managers operate across Cyber, Cloud, and Network Ops technologies paired with subject matter experts. We work with customers to deliver value and maximize the security & value of their investments in Palo Alto Networks products. In this role, you will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world's largest and most well-known organizations.
**Your Impact**
+ Account Management - Key account ownership and relationship management for Palo Alto Networks' largest customers
+ Operate as primary point of contact for multiple product lines supporting the customer journey
+ Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
+ Customer Impact -Own customer planning, deployment, adoption, account-level reviews, and escalations
+ Builds and manages the customized product delivery to the customer's tech environment
+ Understands Customer Security Priorities and is able to translate it to Success Plans
+ Partnership- Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
+ Partner with Post-Sales teams as Professional Services , Customer Success & Support
+ Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services
**Your Experience**
+ 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
+ Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas : Cloud Security, DevSecOps, Network Security , Security Operations
+ Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
+ Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions
+ Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
+ Bonus - Client-focused program management
+ Bonus - Skilled in customer success software (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira)
+ Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites - Potential for 10-15%
**The Team**
To stay ahead of the curve, it's critical to know where the curve is. Our team is creating the curve for digital service experiences.
As the fastest growing cybersecurity company, we have a broad range of customers who expect the very best cybersecurity partner. Our customers expect their service to be as innovative and excellent as the rest of our products, which rounds out Palo Alto Networks' mission. Within Global Customer Service, top talent provides consulting, professional, and technical services to drive customer outcomes. The Digital Customer Experience team seeks to deliver services through a fully-digitized and preferred journey.
Our Customer Success team is crucial to our success and mission. As part of this team, you'll be responsible for some of our most strategic customers in the ANZ region. You'll be enabling, guiding and consulting customers through their deployment and adoption journey. Working across all levels within your customers organisations and partnering cross functionally within PANW.
You'll be ensuring that your customers are successful with our products and as threats evolve and technology changes, you continue helping them to accomplish their desired outcomes.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Service Delivery - Care Worker
Posted 9 days ago
Job Viewed
Job Description
Want to love what you do? Join our Aged Care Team and make a difference in the lives of our residents every day.
- Up to $34.16 p/h + Casual Loading and Super
- Great Aged Care opportunities for qualified carers
- West Pennant Hills location
What you’ll be doing in this role
ul>What We Offer You:
- A rewarding career with a leading human services organisation.
- Access to our U rewards program with exclusive discounts.
- Access to Fitness Passport – Live your best life.
- A supportive, inclusive, and collaborative work environment
- A commitment to offer opportunities to grow your career
Click here to learn more about our great benefits: Benefits of working at Uniting
Who we’re looking for
ul>Who is Uniting?
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
< trong>How to apply
If this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.
< trong>What to expect
Please know that employment with Uniting will require a National Police Check, and Reference Checks.
Uniting is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation or national origin.