39 Shift Manager jobs in Australia

Description
Here at Amazon we are currently seeking for experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Heathwood, Brisbane.
Salary Range: $85,000 - $95,000 + Super + Benefits
Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days.
Key job responsibilities
- Leading and developing a team of Amazon associates
- Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Proactively identifying and leading process improvement initiatives and Lean tools
- You'll need to push, pull, squat, bend, and reach varying weights.
A day in the life
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
Basic Qualifications
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written,
- Experience with performance metrics and process improvement,
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays,
Preferred Qualifications
- You're competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment,
- You already have experience of planning, performance metrics, process improvement and Lean or Kaizen techniques and methodologies.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Here at Amazon we are currently seeking for an Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station at Adelaide, South Australia
Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days.
Key job responsibilities
- Leading and developing a team of Amazon associates
- Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Proactively identifying and leading process improvement initiatives and Lean tools
- You'll need to push, pull, squat, bend, and reach varying weights.
A day in the life
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
About the team
Our team is a high performing team comprising of individuals with great customer obsession, focus on performance metrics and passion to deliver happiness to our internal and external customers
Basic Qualifications
- Bachelor's degree or equivalent
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written,
- Experience with performance metrics and process improvement,
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays,
- Authorized to work in Australia without sponsorship.
Preferred Qualifications
- You're competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment,
- You already have experience of planning, performance metrics, process improvement and Lean or Kaizen techniques and methodologies.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Here at Amazon we are currently seeking for an Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station at Adelaide, South Australia
Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days.
Key job responsibilities
- Leading and developing a team of Amazon associates
- Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Proactively identifying and leading process improvement initiatives and Lean tools
- You'll need to push, pull, squat, bend, and reach varying weights.
A day in the life
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
About the team
Our team is a high performing team comprising of individuals with great customer obsession, focus on performance metrics and passion to deliver happiness to our internal and external customers
Basic Qualifications
- Bachelor's degree or equivalent
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written,
- Experience with performance metrics and process improvement,
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays,
- Authorized to work in Australia without sponsorship.
Preferred Qualifications
- You're competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment,
- You already have experience of planning, performance metrics, process improvement and Lean or Kaizen techniques and methodologies.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
As a Manager of the SRE team your responsibilities will be:
+ Team management, career development, project prioritization and performance review.
+ Driving a culture of intolerance to manual activities that promotes automation efforts.
+ Driving initiatives with partner teams to improve the reliability of the infrastructure.
+ Acting as crisis management to orchestrate actions towards sustainable solutions.
+ Analysis and evaluation of existing processes to drive continuous improvement and efficiencies.
+ Providing training and support to partner teams that interface with SRE.
+ Onboarding of new hires to enable their success in their roles.
+ Onboarding of new technologies, systems and automation into the team.
**_Note:_** _The working hours for this role are from 3:00 PM to 11:30 PM, Monday through Friday. Additional role details will be discussed during the interview process._
**To be successful in this role you have**
+ Experience in team management
+ Experience with cloud operations, follow-the-sun and geographic distributed teams.
+ Experience working in software, platform and infrastructure delivered as a service.
+ Knowledge of principles and methods involving ITIL v3.
+ Outstanding interpersonal skills and strong communication skills, both written and verbal.
+ Uncompromising attention to detail.
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. (Advantage)
We also have pluses. These are not a 'must', but please highlight them on your resume if you have:
+ RHCE, CCNA, ITIL or other industry certifications
**_Note:_** _Australian Citizenship and the capability to obtain a baseline security clearance is a requirement for this role_
_Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!_
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**DESCRIPTION**
Our culture believes in **_POWERING YOUR POTENTIAL_** . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what **_#LifeAtCummins_** is all about.
We are seeking a self-motivated individual ready to step into a leadership position. The Geraldton Branch offers numerous growth opportunities, including support for the local port with automotive and marine services, as well as extensive gas genset work. Cummins Geraldton also hosts the Gas Engine Training Facility.
The **Operations Manager** role is a fantastic opportunity to grow the business and lead the service and parts teams. This position is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.
**Key responsibilities:**
+ Manages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the Customer programs.
+ Ensures service improvements; monitors Repair Event Cycle Time and manages process improvements within the branch.
+ Responsible for all functions and financial metrics for the branch.
+ Manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
+ Develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
+ Manages compliance with health, safety, and environmental standards and compliance.
+ Manages facilities maintenance; manages leases; recommends changes to facilities as appropriate.
+ Develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.
**Skills required:**
+ Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Decision quality - Making good and timely decisions that keep the organization moving forward.
+ Develops talent - Developing people to meet both their career goals and the organization's goals.
+ Drives results - Consistently achieving results, even under tough circumstances.
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
**Compensation and Benefits:**
+ Annual Salary commensurate with experience
+ Superannuation
+ Participation in an annual variable compensation (bonus) program
+ Income protection insurance
+ PC software/hardware and a range of vehicles
+ Safety equipment / PPE and uniforms provided and a range of personal and professional benefits
**RESPONSIBILITIES**
The desirable skill set would be a Heavy Duty Automotive Trade or service experience in similar industry.
**QUALIFICATIONS**
+ Develops talent - Developing people to meet both their career goals and the organization's goals.
+ Drives results - Consistently achieving results, even under tough circumstances.
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
**Job** General Management
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Exempt - Experienced
**ReqID** 2416773
**Relocation Package** No

This is a Sales Operations Manager role with Valiant Finance based in Surry Hills, NSW, AU
== Valiant Finance ==

Role Seniority - mid level

More about the Sales Operations Manager role at Valiant Finance

Are you a results-driven professional with a talent for optimising operations and a passion for delivering exceptional customer experiences? Do you thrive in fast-moving environments where strategic thinking and hands-on execution go hand in hand? Are you a natural leader and coach, capable of inspiring teams to achieve their best work?

We're looking for an experienced Operations Manager to join our team. In this high-impact role, reporting directly to the COO, you'll be instrumental in shaping how we continue to scale our business, elevate the customer journey, and embed operational excellence across every part of the business. You’ll work cross-functionally to connect our cutting-edge technology with Sales, Marketing and Customer Success - ensuring every touchpoint is efficient, effective, and aligned with our values of Championing our Customers and Getting Sh!t Done. This is a role for someone who enjoys wearing multiple hats, thrives on solving complex problems, and knows how to turn insights into action.

This role is ideal for someone with experience in a fast-paced startup or scale-up environment, especially if you’ve worked in Business Operations or come from a consulting background where you’ve driven operational improvements across teams or industries. You’re agile, data-driven, and constantly looking for ways to improve systems, processes, and outcomes.

What You'll Be Doing:

• Improving Business Operations

  • Evaluate and optimise existing processes across the customer lifecycle with a focus on scalability, efficiency and consistency of service and customer experience.

  • Identify and implement automation and AI-driven solutions to streamline tasks, reduce manual effort and enhance service delivery. 

  • Continuously monitor performance metrics (e.g., SLAs, lead conversion, connect and abandon rates, active accounts, total opportunities) to quickly identify areas to focus, and lead rapid cross-functional initiatives to improve performance.

  • Support change management efforts to ensure operational continuity and stakeholder alignment.

  • Document and standardise operational workflows, policies, and procedures; support the enablement of customer-facing teams through clear guidance and effective training content.

• Championing Our Customers

  • Collaborate closely with Sales, Marketing, Product and Compliance to ensure a seamless customer experience across all channels.

  • Proactively surface operational challenges and customer pain points, translating them into actionable insights. 

  • Analyse our existing customer backbook to identify high-impact segments and opportunities for tactical re-engagement, and lead targeted outreach initiatives.

  • Support growth of our Partnerships channel alongside BDMs, Relationship Managers and Partner Marketing Manager

• Leading and Managing Others

  • Lead and inspire a number of high-performing operations teams, fostering a culture of performance, accountability, collaboration, learning and continuous improvement.

  • Oversee day-to-day team management of teams, including capacity planning, hiring, KPI setting, daily reporting, structured operating rhythms etc. to ensure all teams are resourced appropriately and perform effectively to meet business goals.

  • Coach and upskill team members on best practices in operational excellence, customer-centric thinking, and data-informed decision-making.

  • Act as a trusted partner to senior leadership, contributing to strategic planning, and driving operational initiatives that support growth and scalability.

What We're Looking For:

We're seeking a professional with:

• 3+ years of relevant work experience in Business Operations, Sales Operations or Operations Management, ideally within a fast-paced start-up / scale-up or consulting firm.

• Proven people leadership experience managing high-performing teams. 

• Strong analytical and problem solving skills with the ability to interpret complex data, identify insights, and translate to data-backed recommendations.

• Demonstrated success in process optimisation and workflow design, with a focus on driving efficiency, scalability and measurable impact.

• Excellent stakeholder management and communication abilities, capable of influencing across all levels of the organisation.

• Hands-on experience with CRM systems (e.g., Salesforce) and a strong understanding of how technology enables operational excellence.

• A "Get Sh*t Done" mentality – resourceful, proactive, and comfortable driving initiatives from conception to execution in a fast-moving environment. 

• Customer-centric mindset with a genuine passion for delivering outstanding customer experiences.

• Experience in Contact Center Operations, Revenue Operations (RevOps) or Customer Experience/Success is desirable

• Experience in the fintech or financial services sector is a bonus, but not a requirement.

Why Join Valiant Finance?

• Impactful Work: Be part of a company that genuinely helps small businesses thrive, leveraging innovative technology that is at the cutting edge in the finance industry.

• Growth & Development: Access to continuous learning opportunities, internal leadership training sessions, and hands on mentorship from experienced leaders from Big 3 management consulting firms and large investment banks. 

• Dynamic Culture: Work in a collaborative, innovative, and supportive environment that values your contribution.

• Flexibility: Enjoy hybrid working options, balancing office collaboration with remote productivity.

• Great Perks: Dog-friendly office, vibrant monthly social calendar, EAP, and exclusive benefits programs.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Valiant Finance team will be there to support your growth.

The Role
Weatherford is seeking an experienced **Operations Manager** based in Brisbane, Queensland for our Wireline Products division to ensure the delivery of consistent and superior service, safety, quality, and technical support while maximizing operational efficiency and minimizing costs. This role reports to the Regional Operations Manager.
Key Responsibilities
+ Deliver exceptional field operations management with focus on customer satisfaction and service quality excellence.
+ Lead and motivate field operations teams through coaching, mentoring, and performance management.
+ Ensure optimal resource utilization and manage budgetary requirements to meet financial goals.
+ Maintain the highest standards of Health, Safety, Environment, Quality, and Reliability (QHSSE) across all operations.
+ Conduct regular customer Service Quality Review meetings and monitor competitor activities.
+ Lead continuous improvement initiatives and participate in recruitment of high-performing teams.
+ Foster a culture of accountability, trust, and open communication across the organization.
Qualifications
+ 10+ years of oil and gas industry experience with mandatory Wireline operations experience.
+ 5+ years of operations management and people leadership experience.
+ Strong leadership and management skills with ability to balance competing priorities.
+ Proven track record in building and maintaining strong internal and external relationships.
+ Experience in business management, budget control, and financial responsibility.
+ Demonstrated focus on customer service delivery with extensive knowledge of oilfield equipment and services.
+ Safety leadership experience with commitment to QHSSE excellence.
+ Ability to work in office environment with 10-20% travel requirements and international mobility.
+ Weatherford offers competitive compensation, career growth opportunities, and a dynamic work environment with a global team of professionals.
_Please note only shortlisted candidates will be contacted._
#LI-CP1

**THE FUTURE IS WHAT WE MAKE IT.**
**Field Operations Manager**
**Australia**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We have a fantastic opportunity for a **Field Operations Manager** within our HPS AU team. The role can be based out of any of our offices in **Melbourne, Sydney, Brisbane and Perth, Australia.**
**Key Responsibilities:**
+ The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories.
+ The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team.
+ This role is accountable for driving growth across all LSS service _business_ modes through effective _ISC SIOP planning,_ workforce planning _(Labor SIOP)_ , _Revenue & productivity planning_ and ensuring compliance with Honeywell and customer Quality _and process framework_
+ Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
+ Provide exceptional support to customers, _driving favorable NPS_ , _acting_ as person in charge responsible to track and resolve any Customer escalations, issues or concerns.
**Key Experience & Capabilities:**
+ Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
+ 15+ years of relevant Industry Experience involving Field/Project Engineering,
+ The last 5 years preferably spent as responsible for Customer Management / Project Management.
+ Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
**Discover More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**Field Operations Manager**
**Australia**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We have a fantastic opportunity for a **Field Operations Manager** within our HPS AU team. The role can be based out of any of our offices in **Melbourne, Sydney, Brisbane and Perth, Australia.**
**Key Responsibilities:**
+ The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories.
+ The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team.
+ This role is accountable for driving growth across all LSS service _business_ modes through effective _ISC SIOP planning,_ workforce planning _(Labor SIOP)_ , _Revenue & productivity planning_ and ensuring compliance with Honeywell and customer Quality _and process framework_
+ Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
+ Provide exceptional support to customers, _driving favorable NPS_ , _acting_ as person in charge responsible to track and resolve any Customer escalations, issues or concerns.
**Key Experience & Capabilities:**
+ Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
+ 15+ years of relevant Industry Experience involving Field/Project Engineering,
+ The last 5 years preferably spent as responsible for Customer Management / Project Management.
+ Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
**Discover More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.