31 Site Operations jobs in Australia

Data Centre Facility Manager, Operations, IT Support & Engineering

Melbourne, Victoria Amazon

Posted 11 days ago

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Job Description

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports critical servers and must maintain better than 99.999% uptime.
This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data centre facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.
This position also has a physical component requiring the ability to lift & rack equipment up to 20 kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation.
Key job responsibilities
- Oversee all aspects of the data centre's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Manage teams of 24x7 engineering technicians in all facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Routinely operate as the afterhours on-call Data Centre Facility Manager for the data centres in the region. This will include responding to any issues within the data centres and managing the investigation, mitigation, and recovery of the issue(s)
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
BASIC QUALIFICATIONS
- An excellent understanding of the electrical and mechanical systems involved in critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units and Fan pack units
- Proven track record of people management and developing teams and in particular ensuring staff are ready for any and conditions through skill and process development
- Ability to solve problems at their root, stepping back to understand the broader context.
Preferred Qualifications
PREFERRED QUALIFICATIONS
- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline is also acceptable)
- 5+ years of experience working in data centers with an emphasis on building and equipment operation
- 3+ years of experience in a management position with 5 or more direct reports
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Facility Security Manager, Data Centre Security

Sydney, New South Wales Amazon

Posted 11 days ago

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Job Description

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Data Centre Communities organization manages the data centre facilities and equipment that power Amazon Web Services. Safety of our employees, the security of our customers' data, and the flawless operations of our infrastructure are our top priorities.
We are looking for a Facility Security Manager for our cloud infrastructure in Australia. We need someone with experience managing security of large critical installations, ideally data centres; and who can set strategy, manage budgets, lead projects, and drive improvements in our security practices and operations.
Key job responsibilities
- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, industrial, counterintelligence, and media management.
- Create, implement, communicate, and manage security requirements at a large, government accredited sites, while providing day-to-day multi-discipline program security operations support.
- Draft and review security documentation to include transportation plans, procedures, and CONOPs.
- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.
- Perform and/or support the operations and maintenance of security hardware and systems employed onsite to meet government and AWS requirements.
- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors etc.) partners to heighten security awareness and engagement.
- Direct and manage onsite security forces to run daily security operations.
- Manage the classified material program to ensure procedures are developed and operated in accordance with internal and customer security policies and practices.
- Experience with workflow ticketing and extraction of performance metrics.
- Must be willing to share on-call rotations in support of alarms, security incidents, escalations and critical service outages.
- Provide after-hours on-call management support and participate in emergent, large scale event response when needed.
- Participate in re-occurring security audits and reviews.
- Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
- Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
- Must be able to travel between local facilities.
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see day in the life
The incumbent ensures the data centre security mission succeeds by continuous coordinating with team stakeholders in Operations, HR, Logistics, Design and Engineering, and Construction, to ensure security services are synchronized with other business processes. You will promulgate clear guidance and direction to a team of contracted security officers, while ensuring they are resourced to support day-to-day activities in a high-tempo environment.
About the team
The team is comprised of security professionals with a cross section of national security, law enforcement, and private sector experience, providing a range of perspectives required for creative problem solving. We value diversity of thought, creativity, and a strong Bias for Action. We believe that there are no "perfect" security solutions and we develop and iterate using a continuous improvement process.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Expertise in Physical Security Systems to include Facility Security Installations, Surveillance Systems, and Electronic Access Control Systems.
- Demonstrated track record of growth and increasing responsibility that require maturity, judgment, negotiation, analytics, and influence. skills.
- Demonstrated ability to effectively employ a third-party guard force in a dynamic operating environment.
Preferred Qualifications
- Proven ability to influence business partners and supporting teams
- Ability to manage 24x7 security operations to include short-notice response to emerging operational issues
- Ability to able to credibly coordinate between technical teams and business stakeholders
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Operations Manager

Northrop Grumman

Posted 5 days ago

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Job Description

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As the Operational and Ground Handling Lead for the Special Purpose Aircraft (SPA) Business Unit, you'll oversee all maintenance and support activities to ensure safe, compliant, and efficient aircraft operations. You'll drive performance, collaboration, and continuous improvement across the SPA maintenance program.
+ Lead the Part 145 Maintenance Organisation to deliver compliant, high-quality maintenance outcomes.
+ Ensure all maintenance and ground handling activities align with approved procedures, data, and regulatory requirements.
+ Coordinate with SPA CAMS, Planning, and MOC teams to manage scheduled and unscheduled maintenance with minimal disruption.
+ Promote a Just Culture and open reporting environment across all maintenance activities.
+ Represent the SPA program in operational meetings and act as Program Manager delegate when required.
**About You:**
You're an experienced aviation professional with strong leadership, technical, and communication skills, ready to ensure excellence in SPA operations and stakeholder engagement.
+ Eligible to obtain and maintain an NV1 AGSVA security clearance.
+ Hold formal Aviation Management, Engineering, or Aircraft Trade qualifications (Civil or Military).
+ Demonstrated experience assessing and implementing OEM service literature.
+ Strong knowledge of maintenance control systems and regulatory compliance requirements.
+ Skilled in negotiation, with excellent written and verbal communication abilities.
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your_ _nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verifi_ _cation_
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Operations Manager

Kemps Creek, New South Wales Amazon

Posted 6 days ago

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Job Description

Description
Here at Amazon we're currently seeking for experienced Operations Managers to join our Customer Fulfillment team at our Robotics Fulfillment Center in Kemps Creek.
This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.
As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.
You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Please note the weekly shift pattern is based on 4 days on and 3 days off and can also be based on night shift.
Key Job Responsibilities:
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Become a subject matter expert on specific, larger-scale processes and activities within FCs,
- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,
- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,
- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.
Basic Qualifications
- Previous experience in leading large, diverse teams,
- Experience in employee and performance management experience
- Excellent communication skills, both verbal and written,
- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,
- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.
Preferred Qualifications
- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,
- Experience with performance metrics, process improvement and Lean techniques,
- Demonstrated problem solving skills and analytical skills,
- Experience with a contingent workforce during peak seasons,
- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Operations Manager

Geraldton, Western Australia Cummins Inc.

Posted 6 days ago

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Job Description

**DESCRIPTION**
Our culture believes in **_POWERING YOUR POTENTIAL_** . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what **_#LifeAtCummins_** is all about.
We are seeking a self-motivated individual ready to step into a leadership position. The Geraldton Branch offers numerous growth opportunities, including support for the local port with automotive and marine services, as well as extensive gas genset work. Cummins Geraldton also hosts the Gas Engine Training Facility.
The **Operations Manager** role is a fantastic opportunity to grow the business and lead the service and parts teams. This position is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.
**Key responsibilities:**
+ Manages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the Customer programs.
+ Ensures service improvements; monitors Repair Event Cycle Time and manages process improvements within the branch.
+ Responsible for all functions and financial metrics for the branch.
+ Manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
+ Develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
+ Manages compliance with health, safety, and environmental standards and compliance.
+ Manages facilities maintenance; manages leases; recommends changes to facilities as appropriate.
+ Develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.
**Skills required:**
+ Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Decision quality - Making good and timely decisions that keep the organization moving forward.
+ Develops talent - Developing people to meet both their career goals and the organization's goals.
+ Drives results - Consistently achieving results, even under tough circumstances.
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
**Compensation and Benefits:**
+ Annual Salary commensurate with experience
+ Superannuation
+ Participation in an annual variable compensation (bonus) program
+ Income protection insurance
+ PC software/hardware and a range of vehicles
+ Safety equipment / PPE and uniforms provided and a range of personal and professional benefits
"Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters."
**RESPONSIBILITIES**
The desirable skill set would be a Heavy Duty Automotive Trade or service experience in similar industry.
**QUALIFICATIONS**
+ Develops talent - Developing people to meet both their career goals and the organization's goals.
+ Drives results - Consistently achieving results, even under tough circumstances.
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
**Job** General Management
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Exempt - Experienced
**ReqID**
**Relocation Package** No
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Senior Operations Manager

Brisbane, Queensland CBRE

Posted 3 days ago

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Job Description

Senior Operations Manager
Job ID

Posted
24-Oct-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Brisbane - Queensland - Australia
**Opportunity to elevate your career with a industry leading property firm**
**Employee benefits program - flexibility and work life balance**
**Diverse and collaborative culture in a market leading team**
**Brisbane | Land of the Turrbal people**
We are seeking a dedicated and detail-oriented individual to join our team in Brisbane as a Senior Operations Manager on a 13 month contract. This role involves a diverse array of tasks including managing daily operations, assisting with administrative tasks, and ensuring a seamless workflow within the department. The ideal candidate should possess excellent organisational skills, a keen eye for detail, and a strong interest in the property sector.
**About the role**
+ Provide full administrative support and assistance to the National leasing team, as required
+ Manage and process invoices on behalf of the brokerage team through CBRE's invoicing platform
+ Reporting for cost recovery, deals, expenses, disbursements, travel, revenue,
+ supply chain etc
+ Manage and send Request for Information briefs (RFI's) on behalf of the team
+ Update property availability data in CBRE's property database MIQ
+ Draft, review and prepare correspondence, reports, presentations, and other documentation.
+ Organise meetings and aid with the organisation of both team and client functions
+ Maintain the team's calendars and ensure awareness of daily/weekly movements and aid when necessary
**About you**
+ Demonstrated experience in a similar role. Previous experience in property is highly beneficial but not essential
+ Strong organisational skills, the ability to problem solve and prioritise multiple tasks
+ Excellent communication and customer service skills and the ability to interact with a broad range of stakeholders
+ Attention to detail to ensure accurate data entry and reporting
+ Experience in core Microsoft packages - particularly Word, Excel, PowerPoint and Outlook
**So, what's it for you?**
+ Inclusive and supportive team culture
+ Ongoing training and development opportunities
+ Limitless development opportunities in a truly global organisation.
+ A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
+ Join our networking groups, committees and programs including , Women in Property, NextGen, Pacific DEI Employee Groups, Fee-Earning Women @ CBRE, First Nations Employee Group, and more!
**Can we inspire you to join us?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
This is the place where talented people who want to do impactful work can realise potential in every dimension.
If you are successful in progressing, you will be asked to complete a short video interview as part of the recruitment process. The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Commercial Operations Manager

Melbourne, Victoria Cognizant

Posted 20 days ago

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Job Description

Role title: Commercial Operations Manager
Date Posted: 07th Oct 2025
Salary: > 100,000
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.
**Role** **and** **Responsibilities**
In this role your responsibilities will include but not be limited to:
+ Revenue and margin forecasting processes, including limited data entry/reporting
+ Maintenance and update of resource planning models, including tracking of key metrics and providing advice to business on necessary improvements
+ Provide key support to Sales Operations inputs, reporting and maintenance
+ Build out and maintenance of AU country balanced scorecard and play a role in APJ reporting and BI initiatives.
+ Build out of AU/NZ level reporting and analysis and support for commercial teams
+ Program management of operational improvement initiatives, notably margin improvement
+ Support for establishment of dashboarding initiatives
+ Contribution to requirements and testing of group system initiatives (eg. UPLF, SO process)
+ End to end process review and improvement
+ Support for business where quantitative/analytical capability is required
+ Modelling of new business initiatives
+ Play a key role in AU and APJ Operations projects, where required provide reporting, oversee governance etc
+ Assist in the building of knowledge management across Operations functions and provide support to associated areas with their operational cadence and governance.
+ Assist in the design and development of an Operations Continuous Improvement program for AU and then across APJ
**Experience**
To be successful in this role, you will have
+ Proven experience as SM Operations or relevant role
+ Understanding of business functions such as HR, Finance, Delivery, etc.
+ Demonstrable competency in Sales Operations, strategic planning and business development
+ Sound knowledge of data analysis and performance/operation metrics
+ Aptitude in decision-making and problem-solving
+ Experience of implementing and running large scale reporting
+ Sound knowledge of Workforce planning practices, metrics etc
+ Experience in Project Management (planning, stakeholder management, governance, reporting)
+ Skills in developing and maintaining BI and Reporting tools
+ Experience of performance reporting and incentive schemes
+ Experience in professional services (IT, Consulting)
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Operations Manager - Cairns

Cairns, Queensland Cummins Inc.

Posted 24 days ago

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Job Description

**DESCRIPTION**
The role provides a great opportunity to continue to grow the business and lead the service and parts teams. This is a hands-on management role and you will be responsible for managing a modern and strategic branch in Cairns that predominately supports our Power Gen, On-Highway and Marine customers
**You will make an impact in the following ways:**
+ Manages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the Customer programs.
+ Ensures service improvements; monitors Repair Event Cycle Time and manages process improvements within the branch.
+ Responsible for all functions and financial metrics for the branch.
+ Manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
+ Develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
+ Manages compliance with health, safety, and environmental standards and compliance.
+ Manages and facilities maintenance; manages leases; recommends changes to facilities as appropriate.
+ Develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Proven experience as a leader, with a strong focus on HSE, RWE and talent management from a similar industry, with a good understanding of the transport industryis highly desirable.
+ College degree or relevant experience in a similar capacity is preferred
+ Significant relevant experience required, including managerial and budgetary experience.
+ Have highly developed communication and influencing skills.
+ Be able to build strong, value creating customer relationships.
+ Have the ability to balance the needs of employees, customers, shareholders and communities.
**QUALIFICATIONS**
**Critical Competencies:**
**Financial acumen -** Interpreting and applying understanding of key financial indicators to make better business decisions.
**Builds effective teams -** Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
**Business insight -** Applying knowledge of business and the marketplace to advance the organization's goals.
**Develops talent -** Developing people to meet both their career goals and the organization's goals.
**Drives engagement -** Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
**Manages conflict -** Handling conflict situations effectively, with a minimum of noise.
**Influence the Health, Safety and Environmental Culture -** Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
**Service Capability, Capacity and Coverage -** Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network.
**Values differences -** Recognizing the value that different perspectives and cultures bring to an organization.
**Job** General Management
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Exempt - Experienced
**ReqID**
**Relocation Package** No
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Event Operations Manager

Melbourne, Victoria Hyatt

Posted 26 days ago

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**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys.
Join a team that is making travel more human, connected and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the Role**
As the Events Operations Manager, you will be responsible for the efficient running of the Events Service department in line with Hyatt international's corporate strategies and brand standards, whilst meeting employee, guest and owner expectations. Reporting to the Food & Beverage Manager, you will supervise and manage the day to day operations as well as supporting the team to achieve our purpose.
**Some of the responsibilities include**
+ Drive our guest's Food & Beverage experience in line with Park Hyatt brand standards
+ Provide leadership to a large and diverse team
+ Creating and communicating the rosters and delegation of tasks and responsibilities
+ Recruitment of new associates with the guidance and support of the Human Resources team
+ Control manning levels of Events Service in relation to occupancy, requirements, service quality and costs
+ Handle all guest enquires in a courteous and efficient manner
+ Provide training and onboarding support for new associates within the department
+ Forecasting and budgeting
**Qualifications:**
+ Previous Food & Beverage managerial experience in a luxury hotel is essential
+ A current Victorian Responsible Service of Alcohol (RSA) Certificate
+ A local certificate in food handling and hygiene is advantageous
+ Exceptional people management and interpersonal skills along with strong communication skills
+ The confidence to promote ideas and make sound decisions under pressure
+ A strong attention to detail and the desire to produce high quality operational and administrative outcomes
+ Comprehensive knowledge of business needs, financial reporting and productivity requirements
+ The flexibility to work on a rotating roster, including weekends and public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Banquets
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Interim Operations Manager

Moorebank, New South Wales Amazon

Posted 11 days ago

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Job Description

Description
We're seeking for experienced Area Manager's to join the team at our new Fulfillment Center (FC) in Moorebank.
Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Area Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
You will be an inspiring leader in one of the following areas within the Fulfillment Center operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
Key job responsibilities
- Leading and developing a team of Amazon associates,
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
- Partnering with the management team to establish and maintain quality control standards,
- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written,
Preferred Qualifications
- Direct management experience for employees and their performance,
- Experience with performance metrics and process improvement,
- Candidates must be flexible to work weekends and/or shifts regularly
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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