2 Software Analyst jobs in Australia
Software Support Analyst

Posted 1 day ago
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**Software Support Analyst**
+ Accrue up to an extra 12 days of leave per year through our Life Days program.
+ Work with world leading technology business at the forefront of innovation.
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and** **Responsibilities**
We have an opportunity for a Software Support Analyst to join our exciting multi-year Defence program to deliver an enterprise Health Knowledge Management System (HKMS). This capability will enable better clinical decision making for the ADF by providing market leading healthcare to ADF personnel and is a key capability and priority for the ADF.
+ Provide Level 2/3 software support for mission systems, including user interaction, technical troubleshooting, and service request fulfillment.
+ Monitor and manage service requests, incidents, and problem queues to meet contractual KPIs, including triage and assignment.
+ Manage incidents end-to-end (triage, investigation, resolution, escalation, follow-up) and perform root-cause analysis for problems.
+ Identify and implement process improvements to enhance operational availability and reliability.
+ Collaborate with client system owners and third-party vendors to resolve escalated issues.
+ Create and maintain system documentation and knowledge base articles, while participating in on-call rotation for priority incidents.
**What You'll Bring to Make An Impact**
+ Experience with application troubleshooting, diagnosing, testing and resolving customer issues.
+ Experience with ticketing, knowledge management and ITSM products such as JIRA, Confluence and Micro focus Service Manager or similar.
+ Experience in ITIL Service Request fulfilment, Incident and Problem processes.
+ Desired experience with scripting languages and task automation.
+ Desired experience with system monitoring and alerting products such as Elasticsearch, Logstash, and Kibana.
+ Knowledge of networks, network protocols and tools within Enterprise IT environments.
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_Due to the nature of work we do for our customers, all applicants are required to be Australian Citizens and hold a NV-1 security clearance with AGSVA and be capable of upgrading to a NV-2 security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,?Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1-2 interviews (depending on seniority of role) & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00161663
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Global Banking & Markets, Full Stack Software Engineer, Analyst/ Associate, Sydney/ Melbourne
Posted today
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Job Description
== Goldman Sachs ==
Role Seniority - mid level
More about the Global Banking & Markets, Full Stack Software Engineer, Analyst/ Associate, Sydney/ Melbourne role at Goldman Sachs
Job Description
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.
At Goldman Sachs, our culture is one of teamwork, innovation, and meritocracy. We often say our people are our greatest asset and we take pride in supporting each colleague both professionally and personally. From collaborative workspaces and mindfulness classes to working from home and flexible work options, we offer our people the support they need to reach their goals in and outside the office
Business Area Description
The Synthetic Product Group (SPG) business offers institutional clients and hedge funds products which are optimal with respect to tax, balance sheet and funding. Business revenues come from commissions, financing, and dividends through the trading of CFD and Equity Swap OTC instruments alongside futures, ETFs, and structured products.It is part of a front to back alignment where engineers are embedded with the revenue generating part of the business. This provides opportunities to partner closely across the SPG organization to deliver the firm even more effectively and efficiently to our clients
Your Impact
SPG engineering team is a dynamic and innovative front office team that partners directly with trading, sales, quants, operations, prime services, and other engineering teams across the globe. We focus on building and enhancing the applications and workflows that support the SPG business and our clients.
As a key full-stack developer of the team, you will be at the forefront of various revenue-driven technology builds and working in a fast-paced changing environment. You may be working on a new business initiative to design the trade flow for the firm's synthetic product offerings. You may be building a cutting- edge technology stack that parallelizes the processing of contract lifecycle events with utilities to capture and visualize system performance. If you are interested in learning how the SPG business model works and how to apply your expertise to build the leading industry product to make great impact to the business, this will be the best position for you to fit in.
With this role, you will be getting lots of exposure on understanding the business model/principles, as well as how to serve clients and the firm by using your business and technical expertise. You will have the opportunity to liaise with and work with lots of talents in business, engineering, clients, and operations across the globe in an environment that encourages open discussion and is focused on the delivery of robust, reliable software. You will be participating in the full product lifecycle from requirements gathering, design, implementation, testing, support, and monitoring system performance. You would learn what is the One Goldman Sachs concept and how we work as a team. You would excel your knowledge to make broader impacts to the firm and industry.
If you are looking for new challenges and opportunities, this is the role that you should apply and consider.
Responsibilities
Design, build and maintain high-performance, high-availability, high-capacity, yet nimble and adaptive platforms for risk hedging, trade execution, trade booking and workflow management as well as post-trade processing.
Design and build solutions to enhance and scale up the infrastructure to support business growth and new products, in a holistic front-to-back approach
Collect data and metrics from existing systems to guide decision making and business intelligence, developing or enhancing tools as necessary to collect them·
Communicate with traders, sales, strategists, operations, and compliance officers to gather new requirements, design workflow, deliver features and provide user support
Basic Qualifications
Bachelor or master’s degree in Computer Science, Engineering, Quantitative Research or equivalent experience
2+ years of professional experience in full-stack software development
Hands-on experience with Java
A solid understanding of object-oriented programming concepts
A solid understanding of data structures and algorithms as well as systems design
Strong communication skills and the ability to work in a team as well as independently
Preferred Qualifications
Working experience in the financial industry and front-office facing environment
Financial knowledge and good understanding of Equities Synthetic or Derivative products
Prior experience in Web or UI development such as Angular/React
Experience with dependency injection frameworks such as Spring/Guice
Prior experience with Linux shell scripting and systems programming
Experience building real-time low latency systems (order management systems, complex event processing or transaction sequencing architectures)
JVM internals, tuning for low-latency, GC-free real-time operation
Prior experience with event-driven systems
Prior experience with event sourcing (sequenced core stream) based architecture
About Goldman Sachs
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Goldman Sachs team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- ️ Design and build high-performance platforms
- Enhance infrastructure solutions
- Gather requirements and support users
Key Strengths
- Full-stack software development
- Java programming
- Object-oriented programming
- Web development frameworks
- Financial industry experience
- Linux shell scripting
Why Goldman Sachs is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Goldman Sachs not with Hatch.
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