What Jobs are available for Specialists in Australia?
Showing 22 Specialists jobs in Australia
Customer Service Specialists
Posted 2 days ago
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Customer Service Specialists
Job Description
**Start your new adventure on 24th November 2025!**
**Are you ready to embark on a rewarding career journey? We are seeking multiple passionate Customer Service Specialists to join our vibrant Contact Centre team in Ballarat, working with one of Australia's largest superannuation funds.**
**Why You'll Love This Role:**
+ **Permanent:** Full-Time & Part Time -30 hours per week Opportunities: Work onsite with stable employment in a dynamic environment.
+ **Competitive Compensation:** $28.12ph + 12% super + penalty rates, with a quarterly performance incentive scheme.
+ **Rotating Roster:** Monday to Friday from 8am to 8pm, and Saturdays 9am to 5pm. (38hrs over 5 days)
+ **Comprehensive Training** : Benefit from 3 weeks of full-time paid training designed to set you up for success.
**Key Responsibilities:**
+ **Customer Engagement:** Be the first point of contact, providing exceptional service across various channels including calls, emails, and social media.
+ **Personalised Assistance:** Understand individual customer needs to deliver tailored experiences.
+ **Emotional Intelligence** : Guide customers through their superannuation journey with empathy and resilience.
**What's in It for You?**
+ **Career Growth:** Experience the power of what's next with continuous training and support.
+ **Exclusive Benefits:** Enjoy perks, discounts with top brands, and a free Employee Assistance Program for you and your family.
+ **Supportive Environment:** Enjoy free parking, an award-winning workplace, and a supportive team atmosphere.
+ **Recognition:** Be a part of our reward and recognition program.
**Who Are We Looking For?**
+ **Customer Service Enthusiasts:** No contact centre experience needed, but exceptional service skills are essential!
+ **Tech-Savvy Problem Solvers:** Navigate multiple systems in a fast-paced environment with ease.
+ **Dedicated Professionals:** Achieve targets and KPIs with enthusiasm and integrity.
+ **Compliance Ready:** Must have full working rights in Australia, be at least 18 years old, and pass background checks.
Concentrix is a global leader in customer experience solutions, providing extensive services in over 70 countries. In Australia, Concentrix offers superior customer engagement services with locations in Brisbane, Ballarat, Townsville, and the Gold Coast. The company serves diverse sectors including Superannuation, Banking, Luxury Tech Goods, Federal and State government, and Telecommunications, ensuring high-quality interactions often without you being aware that you are speaking to a Concentrix team member.
We create game-changing career journeys that power our people towards greater opportunities and brighter futures. If you are excited to take on a new exciting new role, **APPLY NOW!**
_Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions._
Location:
AUS Ballarat Corner University Drive and Vincent Drive
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Risk and Compliance Specialists
Posted 27 days ago
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Job Description
As a member the Promontory Australia team at IBM you will contribute to the firm's efforts in working with clients on challenging strategic, risk management, and regulatory compliance issues.
Our team of specialists offers the following services across Prudential, Conduct and AML Regulation:
· Risk Management - Providing advisory and assurance services regarding organisational transformation across risk management, governance, culture, accountability and compliance.
· Remediation Services - Assurance to regulators and firms over customer focused remediation programs.
· Regulatory Framework - Advising regulators and industry associations on building regulatory frameworks.
· Regulatory Liaison - Helping our clients navigate relationships with regulators.
· RegTech - Working with IBM teams and leveraging their technology assets in advising clients on AI based solutions and associated risk governance.
We have a diverse client base in Australia, which includes some of Australia's largest financial institutions and clients drawn from the public sector.
As an Associate Consultant, you will be responsible for managing risk, regulatory and compliance engagements on a day-to-day basis, analysing complex problems, developing recommendations to address client issues and heavily involved in reports and other deliverables. A strong consulting background with experience in non-financial risk management (including operational risk and resilience) and or superannuation is preferable. You will also be expected to draw upon your insights and networks to identify business opportunities for IBM Promontory to pursue.
**Your role and responsibilities**
To be successful in this role a candidate must have the stature to engage effectively with clients and potential clients at all levels. The candidate will also need to inspire and work effectively with team members drawn from a range of technical disciplines. Interact comfortably with executive management across industry and regulatory authorities. Key responsibilities will include:
* Manage projects and act as client point of contact on a day-to-day basis contributing to engagements being delivered to budget and meeting profit and realisation targets.
* Undertake analysis as directed and take responsibility for the preparation of project deliverables, including reports and presentations.
* Interact comfortably with executive management of and regulatory authorities, generally with a Director or Senior Principal present.
* Strong analytical skills, oral skills, with demonstrated ability to communicate clearly, simply and logically.
* Strong written communication skills with, the ability to construct well-founded, clear, and concise analyses and recommendations.
* Ability to handle complex information, solve problems, and manage multiple tasks.
* Ability to work closely with, and communicate effectively with, clients and within all levels of the organisation.
· Strong commitment to integrity and ethics.
The candidate will also be required to build and retain relationships across the industry and to identify opportunities for further work. This includes the ability to establish and maintain positive relationships and contribute to teams that are motivated to succeed.
**Required technical and professional expertise**
· An undergraduate degree in either Accounting, Commerce, Finance, or Law - with postgraduate qualifications highly regarded.
· At demonstrated experience in Financial services, Consulting, Regulator, Compliance, Risk management, Governance or legal.
· Track record working in a fast-paced and unstructured environment with aptitude for identifying and developing innovative solutions to client challenges.
**Preferred technical and professional experience**
Analytics and data: Proven track record of successfully delivering highly analytical and data intensive work. Strong understanding of data governance and experience in working with large and unstructured datasets to draw meaningful and actionable insights and outcomes.
AI: A strong understanding of AI fundamentals, including AI governance, and model development and application.
Expert level capabilities in Excel (incl. advanced excel functionality and VBA / Macro development). Expert level capabilities in working with large datasets in SQL
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Digital Engineering & Simulation Specialists
Posted today
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We are seeking highly skilled professionals to support mission-critical defence programs through advanced Digital Engineering , Flight Simulation , and Specialised Modelling & Simulation Services . These roles contribute to the design, development, and sustainment of complex systems, with a strong focus on safety, compliance, and innovation.
Key Capability Areas Digital Engineering Services Develop and maintain digital twins and system models.Support Model-Based Systems Engineering (MBSE) initiatives.Integrate engineering data across lifecycle phases.Flight Simulator Services Operate and maintain flight simulation platforms.Support pilot training and mission rehearsal systems.Ensure simulator fidelity and compliance with aviation standards.Specialised Simulation Support Design and implement simulation environments for defence scenarios.Support testing, validation, and operational analysis.Collaborate with multidisciplinary teams to enhance realism and performance.Specialised Modelling Support Develop predictive models for system behaviour and performance.Apply advanced analytics and computational tools.Support decision-making through scenario modelling and risk analysis.Is this job a match or a miss?
Commercial Specialists - Expression of Interest
Posted 27 days ago
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Commercial Specialists - Expression of Interest
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
KBR is inviting Expressions of Interest (EOI) from highly skilled and experienced defence commercial professionals to support our Maritime Sustainment programs across Australia in support of the Royal Australian Navy.
As part of KBR, you will contribute to delivering innovative, safe, and sustainable solutions that shape the future of Maritime Sustainment. Inviting EOI's from professionals across multiple commercial areas, including but not limited to:
+ Commercial Management
+ Contract Management
+ Sub-Contract Management
+ Program Accounting
+ Project Controls
+ General Administration
All candidates will be required to hold and maintain an active Baseline Defence Security Clearance. Only candidates holding a Baseline Clearance or above should apply.
What we will offer you:
· A workplace culture certified as a Great Place To Work
· Flexible working
· Competitive salary (including annual reviews)
· Paid parental leave
· Income protection
· Corporate rewards
· Salary packaging/Novated leasing
· Employee stock purchase plans
· Flu shots, skin checks and discounted private health insurance
· Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-AH1
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Commercial Specialists - Expression of Interest
Posted 27 days ago
Job Viewed
Job Description
Commercial Specialists - Expression of Interest
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
KBR is inviting Expressions of Interest (EOI) from highly skilled and experienced defence commercial professionals to support our Maritime Sustainment programs across Australia in support of the Royal Australian Navy.
As part of KBR, you will contribute to delivering innovative, safe, and sustainable solutions that shape the future of Maritime Sustainment. Inviting EOI's from professionals across multiple commercial areas, including but not limited to:
+ Commercial Management
+ Contract Management
+ Sub-Contract Management
+ Program Accounting
+ Project Controls
+ General Administration
All candidates will be required to hold and maintain an active Baseline Defence Security Clearance. Only candidates holding a Baseline Clearance or above should apply.
What we will offer you:
· A workplace culture certified as a Great Place To Work
· Flexible working
· Competitive salary (including annual reviews)
· Paid parental leave
· Income protection
· Corporate rewards
· Salary packaging/Novated leasing
· Employee stock purchase plans
· Flu shots, skin checks and discounted private health insurance
· Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-AH1
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Solution Area Specialists - Public Sector - Brisbane
Posted 19 days ago
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Job Description
As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation for our Queensland Government customers. You bring experience in managing complex, high-value relationships within the public sector and have a proven track record of leading large-scale, transformational sales engagements. With a strong background in navigating stakeholder environments across both business and IT, you also bring well-established networks within the Queensland Government. Your ability to align technology solutions-including AI, CRM, ERP, and Low Code platforms-with public sector policy and strategic objectives enables you to deliver meaningful outcomes. You excel at orchestrating across internal teams, partners, and services organizations to provide integrated solutions, while navigating government budget cycles to achieve mutually beneficial results in complex, matrixed environments.
**Responsibilities**
**Responsibilities**
+ Drive connected, end-to-end business transformation solutions across multiple business units within the Queensland Government.
+ Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution.
+ Engage with complex customer environments and guide them through decision frameworks and evaluation plans.
+ Craft and negotiate terms for multimillion-dollar digital transformation initiatives, ensuring alignment with customer objectives and compliance requirements.
+ Maintain accurate forecasting and pipeline hygiene to support business performance and planning.
+ Leverage existing relationships within the Queensland Government sector to deliver consistent, measurable outcomes.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 5+ years experience in technology-related sales or account management OR equivalent experience.
**Additional or preferred qualifications**
+ Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 5-10+ years experience in technology-related sales or account management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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12 Month Fixed Term Contract - Solution Area Specialists (Cloud and AI Platforms)
Posted 28 days ago
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Job Description
Microsoft's Commercial Solution Area (CSA) sets the sales strategy, leads technical sales, and operations as a hub for the Commercial Solution Areas and Support Services that power the Microsoft Cloud. We work closely with other Microsoft teams and partners, especially Customer Success, Marketing, and the STU, to ensure those solutions meet our customers' needs.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Brings impactful industry insights into customer engagements and closes deals with customers. Acts as a thought leader across solution areas to advise customers across business functions on digital transformation. Leads virtual transformational shifts to drive deployment and create business value for customers. May lead partner integration into account/territory planning and customer engagements. Provides thought leadership.
+ Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Lads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
+ Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell. Identifies, leverages, and coordinates partners and resources across solution areas. Validates partner solution relevance for customers. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and connects the partner ecosystems to scale business results.
+ Leads the sales orchestration with internal stakeholders and partners (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.
+ Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
+ Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas
+ Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
**Qualifications**
There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:
7+ years technology-related sales or account management experience;
OR
Bachelor's Degree in Computer Science, Information Technology, Business Administration or related field AND 6+ years technology-related sales or account management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Technical Specialist
Posted 20 days ago
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Job Description
**What are we offering you?**
+ Training - commensurate with experience
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Novated Leasing options
+ Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers
+ Access to our Employee Assistance Program
**Who will you be working with?**
Reporting to the Service Leader, the Technical Specialist will provide Wabtec Locomotive technical advice to Roy Hill maintenance staff for all owned locomotives on the Roy Hill rail network. This includes future implementation of zero emissions locomotives (battery locomotives) as the first in the world operation.
**Where is the position located?**
Dampier, WA.
**Roster?** 7 on 7 off, FIFO or Residential
**What will your typical day look like?**
+ Work hand in hand with the customer for implementation of new Battery Electric Locomotive across all facets of operations, maintenance, and engineering;
+ Coordinate implementation of field modifications and monitor effectiveness;
+ Develop a deep understanding of the customer's business to identify opportunities for account growth;
+ Ensure timely resolution of customer issues and customer satisfaction;
+ Interact with Wabtec teams regionally on issues, product development and training;
+ Monitor Fleet performance and communicate trends to parts ordering and lead min max levels;
+ Operate safely and under site isolation processes;
+ Provide coaching and assistance to customer on product maintenance, troubleshooting and repair;
+ Perform joint investigation of failed components with the customer for warranty administration;
+ Partner with the customer to develop and have a smooth transition of BEL locomotive into operations;
+ Achieve Wabtec internal training certification training within 18 months;
+ Respond to Roy Hill requests for troubleshooting, failure support, field modification oversight, issue feedback and engineering support;
+ Day-to-Day ERP Transactions to ensure timely material transactions;
+ Report on performance criteria and customer monthly meeting including RX's, trending and pareto CCD charts;
+ Track product performance metrics and issue recommendations for continuous improvement; and
+ Own technical fleet performance on site in regarding to product performance.
**What do we want to know about you?**
+ Grade A Electrical License or equivalent;
+ Ability to effectively manage several projects simultaneously in a dynamic and face paced environment;
+ Demonstrated ability to support and resolve problems with customer focus;
+ Experience working within the Rail Industry preferably on Wabtec / GET locomotives;
+ Strong customer service mindset;
+ Strong oral and written communication skills;
+ Strong interpersonal and leadership skills;
+ Ability and willingness to travel internationally and domestically as required;
+ A high level of dependability, a great attitude, and an ability to work well with a team towards achieving a common goal;
+ Ability to work in the Pilbara region of Western Australia namely Port Hedland; and
+ Effective problem-solving skills and ability.
**We are a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.**
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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Senior Field Technical Specialist/Field Technical Expert
Posted 8 days ago
Job Viewed
Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
We are seeking a highly skilled and experienced professional to join our team as either a **Senior Field Technical Specialist** or a **Field Technical Expert** (depending on the candidate's background and level of expertise) within our CRM Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
This role is based in Victoria and is responsible for providing technical expertise at implant and follow up as well as troubleshooting when required. Supporting the Territory Managers and Clinicians with Pacemaker and ICD clinics is another core component of this role.
**What You'll Do**
+ Support implantation of pacemakers, defibrillators and CRT devices.
+ Conduct and provide technical support and advice at post op follow ups and clinics.
+ Attend didactic training and complete course exams.
+ Attend field visits to observe device implants.
+ Develop a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to understand the objectives designed to drive business growth.
+ Conduct education/training to hospital staff.
+ Identify customer needs and communicate these to appropriate Territory Manager.
+ Maintain and update product knowledge.
+ Commence education towards IBHRE certification.
+ Assist with product marketing and launches.
+ Provide market feedback on product and competitor activity.
+ Comply with customer service and other administrative requirements within the required timeframe.
**Required Qualifications and Experience**
+ Tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement or related field (Coronary Care Nursing/Cardiac Technician) essential.
+ Minimum 5 year working with CRM products.
+ This role requires participation in the relevant on-call roster applicable to your role.
+ Low and High Voltage CRM Product Certification is preferred.
**Preferred Qualifications and Experience**
+ IBHRE certification is preferred.
+ Leadless pacemaker implant experience is highly preferred
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Senior Field Technical Specialist/Field Technical Expert
Posted 14 days ago
Job Viewed
Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
We are seeking a highly skilled and experienced professional to join our team as either a **Senior Field Technical Specialist** or a **Field Technical Expert** (depending on the candidate's background and level of expertise) within our CRM Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
This is responsible for providing technical expertise at implant and follow up as well as troubleshooting when required. Supporting the Territory Managers and Clinicians with at Pacemaker and ICD clinics is another core component of this role.
This role will cover all of NSW with majority of work expected in Sydney, however it is important that the successful candidate is comfortable travelling outside of Sydney and occasional interstate work.
**What You'll Do**
+ Support implantation of pacemakers, defibrillators and CRT devices.
+ Conduct and provide technical support and advice at post op follow ups and clinics.
+ Attend didactic training and complete course exams.
+ Attend field visits to observe device implants.
+ Develop a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to understand the objectives designed to drive business growth.
+ Conduct education/training to hospital staff.
+ Identify customer needs and communicate these to appropriate Territory Manager.
+ Maintain and update product knowledge.
+ Commence education towards IBHRE certification.
+ Assist with product marketing and launches.
+ Provide market feedback on product and competitor activity.
+ Comply with customer service and other administrative requirements within the required timeframe.
**Required Qualifications and Experience**
+ Tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement or related field (Coronary Care Nursing/Cardiac Technician) essential.
+ Minimum 5 year working with CRM products.
+ This role requires participation in the relevant on-call roster applicable to your role.
+ Low and High Voltage CRM Product Certification is preferred.
**Preferred Qualifications and Experience**
+ IBHRE certification is preferred.
+ Leadless pacemaker implant experience is highly preferred
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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