71 Sr Engineer jobs in Australia

**Position Summary:**
Technical Lead/Architect Role to gather business requirements from all required stakeholders and convert these into high level design and solution approaches to build or update system to meet customer needs.
**Mandatory Skills:**
· Health Cloud, Service Cloud, Salesforce Apex, LWC, Flows , Omni Studio , Data Migration and Integration
**Duties and Responsibilities:**
· Lead the planning and execution of Salesforce projects, ensuring alignment with business objectives and timelines. - Oversee the implementation of Salesforce Health Cloud, optimizing healthcare processes and patient management. - Collaborate with cross-functional teams to design and develop Salesforce solutions tailored to healthcare needs. - Provide technical guidance on Salesforce Flows and Apex, ensuring best practices and efficient workflows. - Manage project risks and issues, implementing mitigation strategies to ensure project success. - Coordinate with stakeholders to gather requirements and translate them into technical specifications. - Monitor project progress, providing regular updates to stakeholders and ensuring transparency. - Ensure quality assurance and testing of Salesforce solutions, maintaining high standards of delivery. - Facilitate training and support for end-users, enhancing their understanding and utilization of Salesforce tools. - Drive continuous improvement initiatives, leveraging Salesforce capabilities to enhance healthcare services. - Foster a collaborative environment, encouraging knowledge sharing and innovation within the team. - Analyze project outcomes, identifying areas for improvement and implementing lessons learned. - Ensure compliance with industry standards and regulations, maintaining data security and privacy.
**Salary Range:** >100,000
**Date of Posting:** 19/August/2025
Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Department**
Support
**Employment Type**
Full Time
**Location**
AU
**Workplace Type**
Hybrid
**Shape the Future of Work with Eptura**
At Eptura, we're not just another tech company-we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.
**Job Description**
As the **Technical Lead** , you need to excel at customer service and technology. You are responsible for working with clients, answering support requests by phone, email, and in-app communication channels. We have a hands-on culture and expect you to roll up your sleeves and help tackle any problem that stands in the way of customers' success. To do this, you will learn how to use and configure our software and will also learn about our clients' more complex needs and business processes. You will be expected to use this knowledge to effectively take ownership of advanced support requests and see them through to resolution. While many requests are handled individually, Customer Support is a highly collaborative team, and you will frequently work with and learn from your team members, while also escalating tickets to development teams and others.
**Responsibilities**
+ **Act as a Subject Matter Expert (SME):** Resolve complex configuration, data flow, and performance issues across on-prem and cloud environments,
+ **Gain and Maintain Deep Technical Knowledge:** Develop expertise in system architecture, integrations, and configurations - including LAN-connected devices and Windows-based utility servers.
+ **Network & Infrastructure Troubleshooting:** Analyze packet captures, firewall rules, and port mappings to fix connectivity and deployment gaps.
+ **Resolve Software and Hardware Configuration Issues:** Troubleshoot issues across Windows, Android/iOS platforms, APIs, and backend services.
+ **Lead Application Support Efforts:** Support .NET applications, analyze system logs, and perform root cause analysis using tools like Azure App Insights and SQL queries.
+ **Collaborate Cross-Functionally:** Work closely with Product, Engineering, Cloud Operations, and Customer Success teams to drive resolution and continuous improvement.
+ **Ensure Documentation & Knowledge Sharing:** Create and maintain knowledge base articles, runbooks, and technical training resources.
+ **Mentor and Guide Support Engineers:** Review escalations, coach team members, and coordinate global 24X7 support coverage when required.
+ **Maintain Process Accuracy:** Ensure support cases, incidents, and RCA documentation are accurately recorded in systems such as Salesforce Service Cloud or JIRA.
**About You**
+ **Essential Skills**
+ Proficient in application support for .NET-based platforms.
+ Skilled with Azure App Insights, SQL queries, and structured log analysis.
+ Experienced in managing complex technical support scenarios in cloud-first environments.
+ **Customer Service & Communication**
+ Deliver exceptional service via email, phone, and in-app support channels.
+ Translate technical details into clear, user-friendly language for a variety of audiences.
+ Confident communicator and motivator - able to mentor and guide team members effectively.
+ **Technical Expertise**
+ 6+ years of experience supporting SaaS applications and services.
+ Deep knowledge of Azure, SQL Server, REST/Web APIs, SAML, and SSO.
+ Hands-on experience with Windows Server, background services, and network tools like Wireshark.
+ Familiar with ITIL best practices and enterprise tools like JIRA, Salesforce Service Cloud, or ServiceNow.
+ Comfortable with rotational shifts and participation in weekend/on-call schedules when required.
+ **Collaboration & Problem-Solving**
+ Resolve challenges by working closely with cross‑functional teams.
+ Strong commitment to continuous improvement and familiarity with change management.
+ _(Bonus)_ Hands‑on experience troubleshooting third‑party network infrastructure (proxies, VPN, firewalls).
+ **Personal Attributes**
+ **Must be an Australian citizen** due to government support requirements.
+ Passionate about delivering outstanding customer experiences.
+ Positive, proactive, and solution-oriented - you thrive in a collaborative, fast-paced environment.
**Job Benefits**
+ Employee Assistance Program
+ 20 days annual leave
+ Flexible working
**Eptura Information**
+ Follow us on Twitter | LinkedIn | Facebook | YouTube
+ Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.
#LI-SM1

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
**Job Summary:**
As a Salesforce Tech Lead, you will be responsible for designing, developing, and implementing solutions on the Salesforce Health Cloud and Service Cloud. You will collaborate closely with cross-functional teams, business analysts, and administrators to create efficient and scalable applications that enhance business processes and drive exceptional user experiences.
**Responsibilities:**
+ Design, develop, test, and deploy custom applications, features, and integrations using Salesforce technologies such as Lightning Web Components (LWCs), Apex and Lightning Components.
+ Develop and maintain integrations between Salesforce and other systems using APIs, web services, and middleware.
+ Collaborate with other developers to review code, ensure best practices, and maintain code quality standards.
+ Manage and deploy changes using Salesforce change sets and/or version control tools, ensuring a controlled and efficient release process.
+ Assist in troubleshooting and resolving technical issues, providing timely support to users and administrator.
**Qualifications:**
+ Required Certifications - Salesforce Admin, Platform Developer I, Platform Developer II
+ Experience in Salesforce Service Cloud is mandatory and experience in Health Cloud and OmniStudio is preferred
+ Proficiency in Lightning Web Components, Apex, Lightning Components, Flows
+ Strong understanding of Salesforce data model, security model, and declarative development tools.
+ Experience with web technologies such as HTML, CSS, JavaScript, and RESTful APIs.
+ Familiarity with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) processes.
+ Strong communication and teamwork skills, with the ability to work collaboratively across departments.
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Electrical Engineer - Project Technical Lead (PTL) - ( 250002FD )
**Description**
**About the role**
We are currently seeking a motivated Electrical Project Technical Lead (PTL) to join our Perth Electrical Team on a full-time basis. You will be a part of our Electrical Team working in a multi-disciplinary group across various building and infrastructure projects with a strong focus in Health, Defence, Mission Critical, Science Technology, Commercial and Social Infrastructure.
We are seeking candidates that can focus and excel in both business development and technical delivery. The business development aspect of the role will focus on input into proposals, developing and servicing a client base, and securing and generating potential opportunities. While the technical delivery aspect will focus in on the successful delivery of projects from initial concept through to construction completion.
The successful candidate will be able to apply their technical skills and demonstrate commitment in a way which ensures projects are thoroughly designed, personally reviewed and delivered on time. You will be expected to service projects including those of relatively large size, of high complexity and with multiple clients.
Stantec are involved in a vast variety of project types including data centres, health, defence, high-rise, industrial, education, etc. The successful candidate will be working in a strong team environment and will need to manage several projects at any one time. You will be self-motivated, resourceful, growth focused and a great communicator.
The role will enable the successful candidate to develop in a professional and personal sense and to forge a challenging and rewarding career path in a global successful consultancy.
**Bring your technical leadership to a role with a growth focus.**
**Day to day tasks would involve:**
+ Responsible for technical planning and managing (multi-discipline and single discipline) projects from initial master planning, concept and brief, through to installation and commissioning.
+ Conduct business development activities including input into proposals, generating and securing potential opportunities, networking, and servicing new and existing clients.
+ Demonstrate technical knowledge, providing oversight and supervision to ensure successful project delivery.
+ Provide Electrical designs for a range of building projects, including reports, studies, design calculations, drawings and specifications.
+ Support and offer guidance to Engineers and Graduates to enable them to perform successfully at all levels.
+ Represent Stantec externally to Clients, playing a senior and active role in managing these relationships.
+ Prepare presentations and present to external clients.
+ Liaise with authorities and contractors.
**To be successful for this role you'll need:**
+ Degree-qualified in Electrical Engineering (with a preference of being a Chartered Electrical Engineer).
+ Proven experience in a design consultancy environment, with a strong track record of client engagement and project leadership.
+ A proactive, solutions-focused mindset with a passion for building client relationships and growing business pipelines.
+ Be well-connected in Perth and confident in business development
+ Willingness to establish and maintain strong client relationships to formulate repeat opportunities
+ Have experience planning and managing successful projects
+ Excellent written and verbal communication skills
+ A collaborative, can-do attitude and the ability to thrive in a fast-paced, team-oriented environment.
**About Stantec**
The Stantec community unites approximately 32,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport and infrastructure projects to life.
Our work from initial project concept and planning through design, construction, and commissioning begins at the intersection of community, creativity, and client relationships.
_Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always_ **_design with community in mind._**
_We care about the communities we serve-because they're our communities too. We're designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe._
**What we offer**
Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing is ongoing.
+ Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.
+ Option to purchase up to 4 weeks additional leave.
+ Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
+ Mentoring for your own development and the opportunity to mentor others
+ A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
+ Professional Memberships
+ Salary Continuance Insurance (SCI)
+ Mental Health and Wellbeing Programs
+ Service Recognition Awards
+ Employee Assistance Program
**How to apply**
If this position is of interest, please apply via the link below.
Please note that no agency applications will be accepted at this time.
**Qualifications**
.
**Primary Location** : Australia-Western Australia-Perth
**Organization** : BC-3012 Buildings-AU Western Australia
**Employee Status** : Regular
**Job Level** : Individual Contributor
**Travel** : No
**Schedule** : Full-time
**Job Posting** : Aug 4, 2025, 8:46:59 PM
**Req ID:** 250002FD
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

**Position Summary:**
Experienced in Azure Function Apps, Logic Apps, Function Apps, Service Bus and Azure APIM platform management roles.
· Strong proficiency in Azure APIM policy development and management following industry standards and modern frameworks.
· Deep understanding of Identity protocols and standards (e.g., OAuth, OpenID Connect, SAML).
· Knowledge of API security principles and best practices, including encryption, authentication, and authorization.
· Familiarity with Identity and API management platforms (e.g., API Gateway Identity Platform, Mule Gateway, Azure AD).
· Industry experience in Insurance or Banking, with an understanding of industry-specific compliance and security requirements.
· Experience with monitoring, analytics, and operational intelligence.
· Experience with DevOps practices and tools for continuous integration and deployment.
· Excellent problem-solving skills and the ability to troubleshoot complex integration issues.
**Mandatory Skills:**
· Experienced in Azure Function Apps , Logic Apps, Function Apps, Service Bus and Azure APIM platform management roles.
· Strong proficiency in Azure APIM policy development and management following industry standards and modern frameworks.
· Deep understanding of Identity protocols and standards (e.g., OAuth, OpenID Connect, SAML).
· Knowledge of API security principles and best practices, including encryption, authentication, and authorization.
· Familiarity with Identity and API management platforms (e.g., API Gateway Identity Platform, Mule Gateway, Azure AD).
**Duties and Responsibilities:**
· Lead and design the analysis of Integration patterns from an Azure APIM perspective
· Design and implement robust, secure authentication and authorization mechanisms for APIs and applications
· Develop and maintain secure Azure APIM policies, Logic Apps, Function Apps, Service Bus to facilitate secure access and seamless system integration.
· Collaborate with cross-functional teams to ensure alignment with business goals and technical requirements.
Monitor and optimize API performance, security, and scalability.
**Salary Range:** >100,000
**Date of posting** : 11/August/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Project Technical Lead, Mechanical Engineering - ( 250002ES )
**Description**
**About the role**
We are looking for a dynamic and commercially minded **Mechanical Engineering, Project Technical Lead** to join our Perth Buildings team. This is a full-time role that blends technical excellence with business development and client engagement.
As a senior member of our multi-disciplinary team, you will play a pivotal role in **driving project success, expanding client relationships, and assisting with business development opportunities** across a diverse portfolio of building projects. Your ability to lead from the front-both technically and commercially-will be key to your success.
Bring your technical leadership to a role with a growth focus.
**Day to day tasks would involve:**
+ **Lead client-facing project delivery** , ensuring high-quality outcomes and strong stakeholder satisfaction.
+ **Assist with business development initiatives** , identifying and pursuing new project opportunities and nurturing long-term client partnerships.
+ Manage internal design teams and oversee engineering assessments across complex, multi-client projects.
+ Represent Stantec in industry forums, client presentations, and strategic meetings to enhance our market presence.
+ Deliver technically sound and innovative Mechanical designs, reports, and specifications across sectors including health, defence, high-rise, industrial, and education.
+ Mentor and support junior engineers, fostering a culture of excellence and continuous improvement.
**To be successful for this role you'll need:**
+ 10 years of experience
+ Proven experience in a design consultancy environment, with a strong track record of **client engagement and project leadership** .
+ Degree-qualified in Mechanical Engineering.
+ Demonstrated ability to manage multiple projects at varying stages of delivery.
+ Strong technical knowledge in Mechanical Building Services including **Heating, Ventilation and Air Conditioning (HVAC)** design experience on building projects
+ A proactive, solutions-focused mindset with a passion for **building client relationships and assisting with growing business pipelines** .
+ Excellent communication and presentation skills.
+ A collaborative, can-do attitude and the ability to thrive in a fast-paced, team-oriented environment
**About Stantec**
The Stantec community unites approximately 34,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport and infrastructure projects to life. Our work from initial project concept and planning through design, construction, and commissioning begins at the intersection of community, creativity, and client relationships.
_Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind._
_We care about the communities we serve-because they're our communities too. We're designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe._
**What we offer**
Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing.
+ Opportunity to work on Perth's iconic projects across a variety of sectors as part of a larger national team
+ Opportunity to script your career direction to pursue either technically focused, project management or combination
+ Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.
+ Option to purchase up to 4 weeks additional leave.
+ Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
+ Mentoring for your own development and the opportunity to mentor others
+ A friendly team environment, with dedicated and enthusiastic staff committed to producing a high quality service and deliverables
+ Professional Memberships
+ Salary Continuance Insurance (SCI)
+ Mental Health and Wellbeing Programs
+ Service Recognition Awards
+ Maternity/Paternity leave
+ Employee Assistance Program
**How to apply**
If this position is of interest, please apply via the link below.
Please note that no agency applications will be accepted at this time.
**Qualifications**
.
**Primary Location** : Australia-Western Australia-Perth
**Organization** : BC-3012 Buildings-AU Western Australia
**Employee Status** : Regular
**Job Level** : Individual Contributor
**Travel** : No
**Schedule** : Full-time
**Job Posting** : Aug 19, 2025, 5:23:58 PM
**Req ID:** 250002ES
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

Senior Electrical Project Technical Lead - ( 250002GF )
**Description**
**About the role**
**We are looking for a dynamic and commercially minded Senior Electrical Project Technical Lead to join our Brisbane Buildings team. This is a full-time role that blends technical excellence with business development and client engagement.**
**As a senior member of our multi-disciplinary team, you will play a pivotal role in driving project success, expanding client relationships, and assisting with business development opportunities across a diverse portfolio of building projects. Your ability to lead from the front-both technically and commercially-will be key to your success.**
**Bring your technical leadership to a role with a growth focus.**
**Day to day tasks would involve:**
+ **Lead client-facing project delivery** , ensuring high-quality outcomes and strong stakeholder satisfaction.
+ **Assist with business development initiatives** , identifying and pursuing new project opportunities and nurturing long-term client partnerships.
+ Manage internal design teams and oversee engineering assessments across complex, multi-client projects.
+ Represent Stantec in industry forums, client presentations, and strategic meetings to enhance our market presence.
+ Deliver technically sound and innovative electrical designs, reports, and specifications across sectors including health, defence, high-rise, industrial, and education.
+ Mentor and support junior engineers, fostering a culture of excellence and continuous improvement
**To be successful for this role you'll need:**
+ 15 years of experience
+ Proven experience in a design consultancy environment, with a strong track record of **client engagement and project leadership** .
+ Degree-qualified in Electrical Engineering.
+ Demonstrated ability to manage multiple projects at varying stages of delivery.
+ Strong technical knowledge in Electrical Building Services including LV power systems and lighting design, with proficiency in tools such as PowerCAD and AGI/Dialux.
+ A proactive, solutions-focused mindset with a passion for **building client relationships and assisting with growing business pipelines** .
+ Excellent communication and presentation skills.
+ A collaborative, can-do attitude and the ability to thrive in a fast-paced, team-oriented environment.
**About Stantec**
The Stantec community unites approximately 32,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport and infrastructure projects to life. Our work from initial project concept and planning through design, construction, and commissioning begins at the intersection of community, creativity, and client relationships.
_Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always_ **_design with community in mind_** _._
_We care about the communities we serve-because they're our communities too. We're designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe._
**What we offer**
Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing is ongoing.
+ Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.
+ Option to purchase up to 4 weeks additional leave.
+ Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
+ Mentoring for your own development and the opportunity to mentor others
+ A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
+ A large break-out room with table tennis and pool table facilities
+ Professional Memberships
+ Salary Continuance Insurance (SCI)
+ Mental Health and Wellbeing Programs
+ Service Recognition Awards
+ Employee Assistance Program
**How to apply**
If this position is of interest, please apply via the link below.
Please note that no agency applications will be accepted at this time.
**Qualifications**
.
**Primary Location** : Australia-Queensland-South Brisbane
**Organization** : BC-3010 Buildings-AU Queensland
**Employee Status** : Regular
**Job Level** : Individual Contributor
**Travel** : No
**Schedule** : Full-time
**Job Posting** : Aug 14, 2025, 6:32:25 PM
**Req ID:** 250002GF
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

Urgent requirement of Salesforce Technical Lead  - Contract - Sydney RequirementsGood experience in Salesforce platform and Salesforce Developer/Admin, Salesforce Technical Design, Development, Customization, Enhancements & Support on Sales Cloud, Service Cloud, Marketing Cloudand lightning5+ yrs of Experience in designing and developing software components and having a very strong Salesforce solution implementations and integration background.3+yrs of Experience in Salesforce (SFDC) with end to end implementation experience.Salesforce.com integration experience, including between different business systems as well as working with integration tools.Proficiency in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions.Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.Must Have :Extensive Experience in Lightning Web Component FrameworkStrong in developing APEX classesExtensive Experience in Building APEX REST/SOAP APIsDemonstrate rationale of Low Code and Pro Code methodologySalesforce Certified - Platform Developer I and App BuilderExtensive knowledge of working closely with business owners, cross functional technical teams to identify, understand & record requirements & translates these into effective solutions Expert in analyzing requirements, preparing solutions designs, proving development, support or migration efforts, helping customer in Business verifications & performing production deployments & administration on Salesforce platformExperience in Successful implementation & rolled out on various Salesforce modules for various customers globally Experienced in designing solutions to automate or Integrate Salesforce with 3rd party systems using either out of the box features Proficient on various Salesforce or 3rd party toolsGood to Have :Good experience of working & Collaborate with integrated teams, vendors senior leaderships & understanding their vision & project expectations Proficient in communicationDuration: 06 Months  and possible extension Eligibility:  Australian/NZ Citizens/PR Holders only Email:

The Customer Experience Engineering (CxE) team is a foundational part of Microsoft Security's mission to make the world a safer place. We anticipate and solve customer support needs by amplifying the voice of the customer within engineering and delivering scalable, high-impact solutions. Every engagement is designed to build trust, resilience, and long-term success-guided by a deep commitment to diversity, inclusion, and innovation.
As a Senior Security Customer Experience Engineer, you will be responsible to directly own and resolve critical escalations raised by Microsoft's top Security customers.  You will manage response to customer escalation requests via phone, email, or web, representing a 24x7x365 available Microsoft Security Engineering team. As a subject matter expert, you will routinely engage with feature teams, account teams, solution architects, and senior leadership to manage deeply technical customer issues that result in overall product design improvement and accelerate customer adoption. You will have an opportunity to be at the forefront of emerging technologies, and as you learn and grow you will have opportunities to contribute to the technical growth of your peers.
In this role we are seeking individuals who put the customers first, demonstrate empathy, possess strong communication skills, have a growth mindset, and can maintain deep technical expertise in the Microsoft Security products. Successful candidates will join one of the most customer-connected engineering teams at Microsoft. This is a technical role in a fast-paced team within Security Engineering that involves direct interaction with a varied set of stakeholders within Microsoft.   
The ideal candidate should have extensive experience in a technical role leading complex and highly visible customer engagements.  Throughout their career, they must have managed situations where stakes were high, exhibited situational leadership, developed excellent negotiation skills, and refined their ability to communicate complex technical information effectively through verbal and written communication. They will have used data-driven decision-making, are comfortable with ambiguity, and demonstrated aptitude for quickly acquiring new skills. 
**Responsibilities**
+ Maintain technical depth in your designated Microsoft Security product as you actively troubleshoot and resolve customer issues.
+ Directly engage and respond to technical escalations from Microsoft's Security customers as part of a 24x7x365 globally dispersed engineering team.
+ Deeply engage with Customer Lead Engineers, Product Managers, and Support Engineers to understand customer architecture, break/fix issues, and business operations as you help resolve critical escalations in a swift manner.
+ Share insights and recommendations with customers, support, and account teams to ensure self-remediation to known product issues.
+ Collaborate with software engineers on behalf of customer to diagnose, troubleshoot, and resolve complex product problems.
+ Utilize your knowledge and expertise to mentor others and support the technical development of an international team.
+ Communicate with customers to provide updates and gather additional information as needed.
+ Provide insights and feedback to Engineering and Product Management teams to drive continuous improvement.
+ Collaborate with engineering on customer issues and testing to ensure customers success.
**Qualifications**
+ Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, cybersecurity consulting, and/or customer experience engineering
+ OR equivalent experience.
+ 4+ years in a customer-facing, deep technical security-oriented role with demonstrated experience with crisis management, Incident Response, and escalation handling (e.g., Security Operations Analyst, Cloud Service Engineer, Technical Account Manager, or Security Engineer).
+ 3+ years of experience with Microsoft Purviewwith a demonstrated eexpertise in the following cloud computing technologies related to Information & Data Security:  
+ Information Protection 
+ Data Loss Prevention / Endpoint Data Loss Prevention 
+ Data lifecycle Management - Governance & Labelling, Classification 
+ Policy Management 
+ Insider Risk Management 
+ eDiscovery & Records Management  
+ Communication Compliance 
+ Information Barriers  
+ Records Management 
+ Access & Security Controls  
+ Experience with automation languages (PowerShell, etc.) / Power Automate  
+ Experience with IDE and Development Languages (JAVA, .NET, Python) 
+ Ability to participate in a 24x7x365 on-call rotation.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:  
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .