13 Strategy Implementation jobs in Australia

**Analyst (Management Consulting)**
IQVIA has an exciting opportunity for an Analyst to be part of the Management Consulting Business Unit within our Sydney or Melbourne office.
This role will see you apply every aspect of your experience and qualifications together with a team of analytically proficient and high-performing professionals working within IQVIA.
Individuals joining us are assured of a rewarding career in life sciences consulting, replete with opportunities to address diverse and challenging client problems, to interact with senior client leaders and to gain exposure to a truly multi-cultural, collegial and collaborative work environment.
The Consulting team works on a broad range of activities to support our base of pharmaceutical and biotechnology clients as well as payer, provider and government stakeholders in the generation of high-quality analytics and insights, this includes:
+ Leveraging internal methodologies and all available data sources to respond to complex tactical and strategic client challenges in the healthcare industry with a focus on four main pillars:
+ Commercial effectiveness
+ Brand and commercial strategy
+ Pricing & Market access
+ Strategy and portfolio analysis
+ Formulate public policies that solve local and national health priorities
+ Assure that all populations have access to appropriate and cost-effective care
+ Monitor the health of communities and at-risk populations to identify health challenges
**Key responsibilities:**
As an Analyst you will be working on a range of client projects and internal initiatives, your responsibilities will be to:
+ Contribute to internal brainstorming sessions to develop project methodology and recommendations
+ Conduct independent desk research to a specific brief using internal and external sources
+ Perform quantitative and qualitative analyses to aid development of recommendations; exercise informed business judgment in identifying the approach to the question
+ Conduct phone or face-to-face interviews with senior managers and executives in the client team or external stakeholders
+ Contribute to the preparation, execution and follow up of client workshops
+ Take responsibility for creating sections of reports, presentations, and other client deliverables, under supervision
+ Present to client audiences via teleconference or in face-to-face meetings
+ Build professional relationships with members of the client team
+ Acquire deep knowledge of IQVIA data sources, acting as expert advisor to other members of the consulting team
+ Proactively develop knowledge of the healthcare industry and consulting methodologies
+ Assist in proposal development
**Skills and qualifications:**
+ Bachelor's Degree required; advanced degree preferred (Master's degree or PhD)
+ 1-2 years professional experience in a relevant field will be considered a plus (i.e., life sciences, management, data, technology, analytics, pricing and market access)
+ Strong desire to work within the healthcare / life science or data-focussed position
+ Proven analytical, interpretative, and problem-solving skills
+ Strong interpersonal and relationship building skills and an ability to build credibility with external and internal contacts
+ Good commercial awareness/business judgement and an interest in the healthcare industry
+ Good project management, time management and organizational skills
+ Strong commitment to high quality work and an interest in rapid learning and skill development
+ A strong motivation to thrive in a client-focused, international team environment
+ Understanding of and interest in the Australian healthcare environment
+ Competent in using Microsoft Office suite (PowerPoint, Word, Excel)
+ Ability to conduct independent research and information gathering and to communicate findings to internal / external stakeholders
If you meet the above skills and qualifications and are interested in this position, apply today with your resume.
Should you be suitable for this position, you will receive an email and test message from the Talent Acquisition team in ANZ to complete an online questionnaire to further assess your skills.
Following the completion of this, you will be contacted by the Lead Recruiter to discuss.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project. Provide best practice solutions based on customer defined business needs and business rules. Successfully implement products and associated services within required timeframes. Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication. Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions. Apply project methodology - planning, follow up, reporting and quality assurance. Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required. Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients. Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and IndustryDemonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment. Development and maintenance of good working relationships with other Associates in accordance with ADP values. Ensure cooperation and sharing of skills and expertise. Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.Achievement of team and individual KPIs. Responsible for driving own personal development plan. Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required. Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environmentDemonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processingExperience with project management methodology, with demonstrated success in previous rolesDemonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.Experienced with the 'build and configuration' of products/systems Strong ability to identify client risks and provide options for resolution Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology. Proven experience in a similar role may be taken in lieu of formal qualification. Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project. Provide best practice solutions based on customer defined business needs and business rules. Successfully implement products and associated services within required timeframes. Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication. Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions. Apply project methodology - planning, follow up, reporting and quality assurance. Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required. Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients. Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and IndustryDemonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment. Development and maintenance of good working relationships with other Associates in accordance with ADP values. Ensure cooperation and sharing of skills and expertise. Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.Achievement of team and individual KPIs. Responsible for driving own personal development plan. Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required. Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environmentDemonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processingExperience with project management methodology, with demonstrated success in previous rolesDemonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.Experienced with the 'build and configuration' of products/systems Strong ability to identify client risks and provide options for resolution Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology. Proven experience in a similar role may be taken in lieu of formal qualification. Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
This is a newly created role following the Henchman acquisition, a legal tech company that enriches data from Document Management Systems (DMS) for faster document drafting. LexisNexis will incorporate this enhanced document enrichment capability to deliver new generative AI drafting solutions to its clients.
As an Implementation Consultant, you will engage with clients as their first point of contact. Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement the assigned product(s) for clients. This includes pre-sales activities, pre-installation assessment, and systems analysis as required, software integration, as well as post-installation implementation assessment.You will primarily work with various Document Management Systems and Document Drafting Software.
Reporting to the Head of Finance & Operations, this is a permanent full-time role to be based in Chatswood, Sydney with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
Managing overall success and client satisfaction with DMS and Drafting Solutions projects and will be responsible for a portfolio of clients
+ Serve as a Technical Pre-sales advisory to customers during the sales cycle.
+ Helping clients to plan the implementation projects, including setting up engagements and planning sessions with key stakeholders
+ Ensuring projects are initiated promptly, reflecting the client's expectations
+ Creating project reports to communicate the status to key client stakeholders and Integration Services business functions
+ Tracking the performance of projects to meet expectations and timelines, as well as manage risks and any issues the projects may encounter.
+ Managing the review process with the product organization, and coordinate responses to clients
Requirements
+ Possess a background in technology or law with solid experience in a customer-facing role, ideally within technical pre-sales support.
+ Experience in pre-sales activities, pre-installation assessment, systems analysis, software integration, as well as post-installation implementation assessment.
+ Have familiarity with Generative AI, Microsoft products and Document Management Systems such as iManage, and NetDocuments
+ Demonstrate problem-solving skills - Be able to quickly mitigate challenges so they don't affect project outcomes
+ Have the ability to work independently or as part of a cross functional team, collaborating with sales, product and support teams
+ Have great time management skills to meet frequent and possibly conflicting deadlines and work schedules
+ Display excellent verbal and written communication skills, including listening carefully and influencing and networking with a broad spectrum of internal colleagues and external clients
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Lead Implementation Consultant**
**Position Title:** Lead Implementation Consultant
**Reporting Line:** Senior Implementation Director / Implementation Manager
**Position Purpose:** Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
+ Perform blueprinting workshops to gather information on the client's requirements.
+ Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
+ Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
+ Escalate project issues to Project Manager including scope variations, task slippage and risks that may arise during the project.
+ Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
+ Provide sample test scripts to enable PS clients to adequately test the solution.
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
+ Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
+ Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
+ Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
+ Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
+ Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
+ Provide technical onboarding, product and process training to graduates and new consultants to accelerate learning and integration.
+ Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
+ Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
+ Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
+ Performs other related duties as assigned.
**Experience:**
+ 2-5 years of experience working in a complex operational/end to end implementation/service delivery role
+ Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
+ Experience in SAP ERP System is highly desirable
+ Demonstrated experience in an Implementation Lead role
+ Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
+ Proven ability to communicate effectively with stakeholders at all organizational levels, including managers, cross-functional teams, and external vendors.
**Certifications / Qualifications:**
Tertiary qualification in a related field preferred
**Skills:**
+ End to End Implementation
+ Results Accountability
+ Process Improvement
+ Risk Management & Compliance
+ HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
+ Project Management
+ Stakeholder Management
+ Reporting & Analysis
+ Product knowledge
+ Excellent Communication and Consulting
+ Knowledge of support methodologies including usage of issue tracking systems
**Key Stakeholders:**
+ Service and Implementation Directors
+ Implementation Leaders & Associates
+ Sales & Managed Services Associates
+ ADP current and prospective clients
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Lead Implementation Consultant**
**Position Title:** Lead Implementation Consultant
**Reporting Line:** Senior Implementation Director / Implementation Manager
**Position Purpose:** Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
+ Perform blueprinting workshops to gather information on the client's requirements.
+ Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
+ Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
+ Escalate project issues to Project Manager including scope variations, task slippage and risks that may arise during the project.
+ Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
+ Provide sample test scripts to enable PS clients to adequately test the solution.
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
+ Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
+ Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
+ Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
+ Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
+ Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
+ Provide technical onboarding, product and process training to graduates and new consultants to accelerate learning and integration.
+ Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
+ Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
+ Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
+ Performs other related duties as assigned.
**Experience:**
+ 2-5 years of experience working in a complex operational/end to end implementation/service delivery role
+ Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
+ Experience in SAP ERP System is highly desirable
+ Demonstrated experience in an Implementation Lead role
+ Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
+ Proven ability to communicate effectively with stakeholders at all organizational levels, including managers, cross-functional teams, and external vendors.
**Certifications / Qualifications:**
Tertiary qualification in a related field preferred
**Skills:**
+ End to End Implementation
+ Results Accountability
+ Process Improvement
+ Risk Management & Compliance
+ HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
+ Project Management
+ Stakeholder Management
+ Reporting & Analysis
+ Product knowledge
+ Excellent Communication and Consulting
+ Knowledge of support methodologies including usage of issue tracking systems
**Key Stakeholders:**
+ Service and Implementation Directors
+ Implementation Leaders & Associates
+ Sales & Managed Services Associates
+ ADP current and prospective clients
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Workforce Manager (WFM) Lead Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
Act as functional and technical liaison between ADP and the client.
Responsible for onboarding and training new Lead Consultants as well as bringing technical expertise to release readiness, BPI and transformation activities.
**Key Responsibilities:**
+ Perform workshops to gather information on the client's requirements.
+ Design and document the client's solution including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope.
+ Take ownership of the configuration and work with other teams/streams/areas to deliver and unit test the system as designed.
+ Take ownership of issues and gaps between client requirement and ADP WFM product and work with other teams/streams/areas to resolve them.
+ Provide guidance to the client in preparing testing activities (test scripts, scenarios).
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Support training delivery.
+ Support data migration activities like data cleansing, mapping and conversion.
+ Ensure handover to client services following ADP handover methodology.
+ Perform other related duties as assigned.
+ Must be able to travel to client site.
**Experience:**
+ Strong experience in implementing UKG Workforce Central / Workforce Dimensions.
+ Demonstrated experience in an Implementation Lead role.
+ Experience working on global projects.
+ Strong knowledge of Payroll, Human Resources of Time Management systems
+ Excellent communication (written and verbal) and presentation skills.
+ Experience conducting training sessions.
+ Ability to work autonomously as well as in a team environment.
**Certifications / Qualifications:**
Tertiary qualification in a related field preferred.
Completion of UKG Workforce Central / Workforce Dimensions or ADP Enterprise eTIME /Workforce Manager training.
Project Management qualifications.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.