271 Support jobs in Australia

**Customer Service Coordinator (Invoicing Support) - Melbourne**
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one. Your success is our success.
**Description**
**Job Summary:**
We are seeking a detail-oriented Customer Service Coordinator (invoicing support) to assist the Customer Service Managers and upcoming iMRO (Integrated Maintenance, Repair and Overhaul) transition in a dynamic general aviation environment. This role is a 12-month contract and involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments to enhance customer satisfaction and operational efficiency. **Job Responsibilities:**
* Assist Customer Service Managers with daily administrative tasks and customer interactions.
* Coordinate communication between internal departments and external customer regarding service updates, invoice status, maintenance schedules, and warranty programs.
* Maintain and update customer records, work orders and service documentation and support the preparation of reports and other customer related documents.
* Generate, review and process customer invoices accurately and in a timely manner.
* Ensure accurate recording of labor, parts and other costs associated with aircraft maintenance services by working closely with the CSM and Maintenance Manager.
* Work closely with the finance department to resolve any discrepancies related to billing and payments
* Communicate with customers regarding invoice details, payment terms, and account status
* Monitor outstanding invoices and follow up on overdue payments when necessary
* Support the Customer Service Manager in upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
* Responsible for participating in the Service Center safety culture.
**Qualifications**
**Qualifications:**
* Minimum 2 years in customer service, administrative support, or invoicing, preferably in aviation.
* Familiarity with iMRO or aviation maintenance software is a plus.
* Experience with customer invoicing, accounts receivable, or financial documentation
* Ability to collaborate across different departments to support seamless customer service and maintenance operations
* Proactive approach to resolving customer inquiries and operational challenges
* Excellent written and verbal communication
* Possesses good organization and time management skills
* Attention to detail, goal oriented
* Ability to prioritize and manage time sensitive responsibilities
**Recruiting Company:** Textron Aviation
**Primary Location:** Australia-Melbourne
**Other Locations:** Australia
**Job Function:** Product Support
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Standard
**Shift:** First Shift
**Job Posting:** 06/05/2025, 8:48:05 PM
**Job Number:** 331121

ADI Snap One now have the opportunity for a Partner Support Specialist to join our team in Dandenong South, Australia working Monday to Friday within a hybrid model (3 days in the office and 2 days at home).
Reporting to the Supervisor Partner Accounts the Partner Support Specialist will be responsible for supporting the external sales team, accounts and logistics throughout the APAC region by providing world class customer service and support to new and existing customers.
This role will suit an individual who is comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. The Partner Support Specialist will perform calm under pressure while meeting customers' needs, have an eye for details and excellent follow up.
**Key Responsibilities**
+ Responsible for being the front-line point of contact for all Australia, New Zealand and other regions of APAC customers and freight forwarding intermediaries.
+ Process local and International orders
+ Process advance replacement orders
+ Provide ETAs, shipping status and tracking information and resolve any issues.
+ Process incoming payments and reconciliations.
+ Perform customer account reconciliation.
+ Ability to accurately input customer data; such as updating addresses and customer contacts
+ Communicate and collaborate with internal departments.
+ Facilitate signing and storage of customer agreements.
**YOU MUST HAVE**
+ Fluent in English with excellent written and verbal communication skills
**WE VALUE**
+ Previous internal sales or customer service experience working in an electronics or consumer goods environment
+ Experience working within ERP systems, i.e., SAP, Salesforce.
**WHAT'S IN IT FOR YOU**
+ Join us to work in a collaborative team, with the opportunity to be mentored by experienced leaders.
+ Agile environment, with challenges that will drive your continued professional development.
+ Hybrid working environment (3 days in the office and 2 days from home)
#LI-KN1
#LI-HYBRID
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

**Date Posted:**
2025-02-06
**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ Fast track your career on breakthrough defence projects
+ Gain hands-on experience from concept to delivery
+ Learn from the best in a high calibre team with great benefits and professional development
Raytheon Australia is a trusted capability partner delivering some of the most complex, innovative and meaningful engineering projects for the Australian Defence Force. Right now, the company is experiencing exciting growth across the country, and we are looking for a smart and energised Supply Support Specialist to join our team.
Our Supply Support Specialists are world class and working on projects that truly contribute to the defence of our nation. We look for specialists with a talent for big picture thinking and attention to detail.
In return, we offer outstanding opportunities to grow, with Raytheon Australia's exclusive professional development programs, and a raft of employee benefits tailored to suit every stage of your career and lifestyle. Playing a key role in key projects is just one of the many reasons why it's great to work here.
**The role:**
+ Build a strong and responsive working relationship with internal and external stakeholders.
+ Data entry and upkeep of relevant Raytheon Australia and Commonwealth Inventory Management Systems.
+ Sourcing and preparation of quotes and requisitions for identified calibrations and repairs.
+ Monitoring of maintenance activities to ensure on time delivery of services.
+ Assist in achievement of key performance indicator and logistics governance metrics.
+ Export / Import (EXIM) compliance.
**The person:**
+ Minimum Certificate III in Supply/Logistics or Procurement related training.
+ At least 2 years repair management experience in a Defence sustainment/support program
+ Operation of MILIS is highly desirable.
+ Experience using SAP is highly desirable.
+ Certificate III or IV in a related field of Sustainment Life Cycle Management would be highly desirable.
+ Knowledge of EXIM, EHS and Quality policies, along with knowledge of Foreign Military Sales (FMS) processes.
+ Applicants must be eligible to obtain an Australian Defence Security Clearance
Don't miss the opportunity to build your career in a world class team and help build the defence systems that keep Australia safe.
As our employees say, we do great work at Raytheon Australia and it's great to #workhere. Come and find out why!
If you are looking for a challenging and rewarding career access your next mission now by clicking the "Apply" button below or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Title:
Member Support Specialist
Job Description
**Join Our Expanding Team - Over 20 New Roles!**
We're excited to announce that our Australian Super team is growing rapidly due to our thriving business. We are looking for passionate customer experience professionals eager to support one of the nation's leading superannuation funds.
As we expand, leadership and support roles will become available, offering you opportunities for development and career growth. Whether you have call centre experience or are new to the field, we value your enthusiasm and dedication. We provide comprehensive training and the tools you need to succeed.
If you're ready to grow with us and make a significant impact, we want to hear from you!
**What You'll Do:**
+ Customer Support: Handle inbound calls and deliver clear, helpful support with online support, super accumulation, withdrawals, pension, investments, and employer contributions.
+ Problem Solving: Use internal systems to address enquiries and resolve issues.
+ Security and Compliance: Maintain the security of customer information and adhere to compliance protocols.
+ Guidance: Direct customers to additional resources when necessary
**Why You'll Love Working With Us:**
+ Comprehensive Training: Bring your customer service skills, and we'll equip you with everything else you need.
+ Flexible Start Dates: Start your journey with us at your convenience, with various intake dates available throughout June and July.
+ Work-Life Balance: Enjoy a Monday to Friday schedule with rotating shifts between 7 am and 8 pm.
+ Competitive Compensation: Earn $53,688 per year, plus superannuation and performance incentives.
+ Inspiring Workspace: Work from our modern office at 7 Tomlins Street, South Townsville, with beautiful scenic views.
+ Flexible Roles: Choose from full-time and part-time positions.
+ Career Growth: 80% of our frontline leaders on this account began in this role, providing clear pathways for advancement.
+ Supportive Culture: Join a team with regular social events, a relaxed dress code, and programs focused on employee wellbeing.
**What We're Looking For:**
+ Communication Skills: Friendly, professional demeanour in all interactions.
+ Multitasking Ability: Comfortable navigating multiple systems simultaneously.
+ Composure: Remain calm and focused in high-pressure situations.
+ Positive Attitude: Eager to learn and grow within the role.
+ Team Player: Strong individual accountability and a collaborative mindset.
**Ready to Apply?**
If you're looking for a stable, rewarding role where you can build real skills and grow your career, apply today, and see where a career at Concentrix can take you!
_Applicants must be at least 18 years old and have full working rights in Australia, with the ability to complete background, police, and credit checks._
Location:
AUS Townsville - River Quays, Level 6, 7 Tomlins Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Be an essential element to a brighter future.
We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values ( are the foundation that make us successful for ourselves, our customers and the planet.
**Job Description**
Kemerton is hiring a Production Support Specialist. This position is located on site at the Kemerton site.
**What You Will Do**
+ Have ownership for the administration of OSiPI on site for production.
+ Develop & build standardized OSiPi screens for each production area of the site to enable standardized operating philosophies.
+ Assist with Operations Excellence implementation within the Production areas.
+ Establish and maintain systems to track and report on overall equipment effectiveness.
+ Establish and maintain systems to raise, execute and implement resulting actions from RCA's related to Safety, Quality, Reliability and Production incidents.
+ Implement production related improvement projects.
+ Develop and maintain production reports.
+ Support end-of-the-month reporting by developing and maintaining production accounting systems.
+ Assist with developing key competencies for operators in the production departments.
+ Support all Area Production Coordinators for activities and any shutdown outage requirements.
+ Support the Production Team in all initiatives in the development of achieving good operational practices.
+ Support the procedural document development in the Production teams
+ Support, develop and implement production initiatives to improve production performance.
+ Collaborate with the maintenance and production teams to institute aligned focus.
**What You Bring**
**Required:**
+ Seven (7) + years' relevant experience in a production environment within a chemical manufacturing environment
+ Experience in chemical processing operations with respect to safety, environmental and responsible operations requirements, regulations and legislation
+ Excellent technical understanding and articulation, coupled with strong influencing capability.
+ A demonstrated ability to manage conflicting priorities while maintaining key stakeholder interests and relationships.
+ Exposure to and a strong understanding of production monitoring and reporting programs for plant performance and reliability.
**Preferred:**
+ Diploma level qualification in Engineering or Business highly desirable
**Benefits of Joining Albemarle**
+ Competitive compensation
+ Comprehensive benefits package
+ A diverse array of resources to support you professionally and personally.
We are partners to one another in pioneering new ways to be better for ourselves, our teams, and our communities. When you join Albemarle, you become our most essential element and you can anticipate competitive compensation, a comprehensive benefits package, and resources that foster your well-being and fuel your personal growth. Help us shape the future, build with purpose and grow together.

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Lucid Software's Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.
As a Billing Support Specialist, you will work closely with various functions within Lucid to surface user issues, to help make our products better, and to streamline our internal operations. You will own the relationship between Lucid Software billing and our users. You will master solving complex billing related issues for individual users by taking personal initiative as well as working cross-functionally to address and solve user pain points in the subscription process. If you are passionate about making a difference in people's lives and providing exceptional service to our millions of customers around the world, then we would love to meet you!
**Responsibilities:**
+ Investigate and process customer requests for cancellation and refunds over email
+ Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
+ Develop and maintain product and billing expertise and work closely with other team members to resolve user issues in a timely manner.
+ Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes
+ Develop an understanding of our customers' business objectives and align Lucid's strategies to support and achieve those objectives. Identify and monitor key user operational metrics focused on retention to help drive improvements to our product and support offerings
+ Continually work with accounts to support ongoing successful adoption of key Lucid products and features
+ Develop and execute data-driven recommendations at scale
+ Manage technical issues by investigating and troubleshooting problems, recognizing patterns, escalating billing issues, managing issues workflow and proactively identifying consumer needs.
+ Innovate processes and systems to drive improvements to our billing support offering-- recognize opportunities for improvement and take the initiative to implement solutions.
+ Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers
**Requirements:**
+ Bachelor's degree with strong academic performance
+ 0-2 years of experience, preferably in a client-facing role
+ Able to think strategically and tackle open-ended problems
+ Detail-oriented, organized, and a good team player
+ A strong sense of personal ownership and responsibility
+ Strong communication skills, both written and verbal, with the ability to explain complex subjects to non-technical people
+ Empathy and a passion for problem solving
+ Bias towards finding solutions rather than dismissing ideas Ability to thrive in a fast-paced, dynamic environment
+ Additional language skills are a plus (ES, FR, JA, PT, DE)
+ Eligible to work in Australia
**Preferred Qualifications:**
+ Technical aptitude and passion to become a subject matter expert in the Lucid Suite and related domains
+ Desire to learn--you'll often be answering questions that have never been answered before, which requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques
#LI-MK1
We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email:

The Application Support Specialist's primary function is to analyze, evaluate, modify, test and implement site-wide information systems as well as support the Operating System. They will respond to user and systems problems and prepare application system specifications. In addition, identify, plan, implement and coordinate system upgrades, enhancements or maintenance. Reports directly to the Deputy or Functional Area Manager.
**_Applicants must be Australian Citizen who can obtain the appropriate level of security clearance._**
**ESSENTIAL RESPONSIBILITIES**
- Provide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications.
- Maintain and configure virtual servers and hardware, Cisco Call managers, VoIP phones and user accounts.
- Maintains accurate inventory of all IT equipment including networks configurations and drawings.
- Resolve user hardware and software problems with printers, laptops and desktop PCs.
- Sets up computers with software, security patches, email accounts, security and network connection settings.
- Provide technical support for Microsoft Windows 2012/Win7 and Linux operating systems.
- Correct system network problems and coordinate corrective action with third party vendors where applicable.
- Support remote access issues with FTP, RDP or VPN. Document Information Technology procedures and generates manuals for custom applications
- Contacts and follows up with Information Technology vendors and consultants
- Provides low-level support for minor internal application requirements, e.g. Microsoft Access, PHP, JSP, SQL.
- Research and negotiate pricing to make Information Technology purchases with multiple vendors
- Ensure, promote, and maintain health and safety practices/compliances at site and within the workplace.
- Any other reasonable duties as requested
**QUALIFICATIONS**
- Year 12 completion
- Comp TIA Security + Certification
- Formal qualifications in Computer Science or Information Technology
- Equivalent demonstrated experience (Field: Relevant or related discipline)
- MCSE/MCSA, Redhat Linux Certification
- Network + Certification
- ITIL Foundations Certificate
- VMWare Certification
- Equivalent demonstrated experience
**TICKETS AND LICENCES**
**Minimum Essential**
- Drivers License
- CPR
- White Card
- Confined Space
- Working at Heights
- Forklift License
- Elevated Work Platform
- First Aid
**EXPERIENCE AND SKILLS**
- 3 years' experience
- Strong communication skills and the ability to engage with varied stakeholders
- Experience with MS Officer operating system, VMWare, and Linux Operating Systems
- Understanding of TCP/IP and networks
- Knowledge of HTML, xHTML, CSS, MySQL, PHP, JSP, Oracle helpful
- End-user support skills
**WORK ENVIRONMENT, PHYSICAL DEMANDS, AND MENTAL DEMANDS**
- Typical office environment with no unusual hazards, occasional lifting to 10kgs, kneeling, standing and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.
- The employee is frequently required to walk, sit, use hands to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand.
**SECURITY CLEARANCE REQUIREMENT**
It is a condition of employment that employees obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. The employee will require a Top-Secret Positive Vetting (TSPV) Department of Defence Security Clearance (Australian) .
**STATEMENT OF WORK REQUIREMENTS**
All personnel assigned shall be:
- At least 18 years of age.
- Able to fluently read, write and speak English
**EHS REQUIREMENT**
All Amentum personnel are responsible for understanding and complying with all site environmental, health and safety requirements. While Amentum is responsible for providing a safe workplace and is responsible for ensuring compliance with requirements of the EHS Handbook, each person is responsible for:
- Completing work tasks in a safe manner
- Reporting any unsafe acts or conditions to their supervisor and/or PMO/EHS Manager
- Continuous adherence to the environmental, health and safety procedures outlined in the EHS Handbook during the performance of their work
- Red-Carding a Job - Employee right and responsibility to "STOP WORK" if a job is unsafe or possess a danger to the environment
**QUALITY REQUIREMENT**
Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Program and carry out job activities in compliance with the Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
**PROCEDURE COMPLIANCE**
Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to their job.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

**Creating Peace of Mind by Pioneering Safety and Security**
_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._
**The Position**
Reporting into the National Sales Manager - Commercial your primary focus will be in optimizing the Commercial Sales operations by managing administrative tasks and engaging directly with our customers.
**Your responsibilities will include:**
? Undertaking administrative and office duties to allow the sales team to focus on their customer relationships
? Act as the CRM champion by managing and optimizing CRM tools to develop best practices and ensuring data integrity and accuracy
? Maintain regular contact with customers to track project progress, provide updates and gather feedback
? Provide support to the sales team and customers during the sales process, including detailed project tracking and management
**What will make you succeed in this role?**
? Minimum 3 years demonstrated experience in a customer or sales support role
? Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)
? Product and industry knowledge within the building industry is advantageous
**What's in it for you?**
? Join a growing, global company with a network of resources and infrastructure
? Work with collaborative teams and supportive leadership
? Great opportunities for learning and development
? Access to employee programs which focus on wellbeing, engagement and training.
**We Celebrate Who We Are!**
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ( ) .
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer ( Policy
**We are Allegion.**
A team of experts.
United under a common desire;
Protect today innovate for tomorrow.
And never settle for the status quo.
We believe in anticipating opportunities
by sharpening our skills
and finding new answers
through collaboration.
We believe in a safer, more secure world.
We believe in providing peace of mind.
We believe in being true to ourselves and to those
who trust-in our protection.
We are many. We are one.
**We are Allegion.**

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Join our Surgical Robotics team as a Senior Robotic Clinical Support Specialist and support the clinical engagement and utilization of the Hugo Robotic Assisted Surgery System in Adelaide, South Australia. In this role, you will support the system installed at Calvary Adelaide Hospital by managing the overall robotic program and driving surgeon engagement and system utilization. Additionally, you will support the local team in raising awareness and expanding our surgeon base in key opportunities by promoting the Hugo RAS System.
At Medtronic, we believe that patients around the world deserve access to quality care and improved outcomes. Surgical Robotics will expand global access to care and reduce surgical variability through portfolio or robotic and analytics solutions.
Reporting to the Robotic Clinical Specialist (RCS) Manager for Surgical Robotics ANZ, you will work closely with internal and external stakeholders to support the utilization of the Hugo RAS system.
**Responsibilities may include the following and other duties may be assigned:**
+ Supporting product launch and installation activities
+ Working closely with Medtronic Field Service Engineers and hospital staff to support the robotic program
+ Working with RCS Manager to develop and maintain an inventory plan for robotic procedures
+ Training hospital staff to clean and sterilize reusable robotic instruments
+ Working with RCS manager to develop, coordinate, and execute surgeon and OR team training plans
+ Deliver the Hugo RAS Customer Training Program
+ Working with internal stakeholders to arrange proctored cases as needed
+ Maintaining ongoing Hugo RAS system coaching and continuous improvement initiatives
+ Tracking milestones to showcase the value delivered by the Hugo RAS program
+ Supporting the local team in raising awareness for robotic surgery in the hospital
+ Supporting clinical engagement in key opportunities
+ Supporting technology adoption by attending non-Hugo RAS system cases with target surgeons
+ Data management and reporting
+ Supporting the broader RST and core surgical teams in clinical engagement activities
**Required Knowledge and Experience:**
+ Bachelor's degree
+ Demonstrable experience in clinical setting or capital equipment sales
+ Operating Room knowledge or experience
+ Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
+ Experience in change management
+ Willingness to travel depending on project needs; occasional weekend work as needed
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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