52 Support Advisor jobs in Australia
Business Support Advisor
Posted 9 days ago
Job Viewed
Job Description
**About Conduent Victoria Ticketing System (CVTS)**
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions - creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**The role**
We are seeking a part-time Business Support Advisor to join our Service Support Desk team. This role is responsible for providing frontline technical assistance to customers, resolving basic issues, and ensuring exceptional customer experience. The successful candidate will act as the primary point of contact for inquiries, troubleshoot technical problems, and escalate complex matters to Level 2 Support when required.
**Key Responsibilities**
+ Customer Support: Serve as the first point of contact for customer inquiries via email, phone, and chat. Deliver accurate, timely, and professional assistance while maintaining a high standard of customer service.
+ Technical Troubleshooting: Diagnose and resolve basic technical issues, including system navigation, account setup, and password resets, using established guidelines and resources.
+ Incident Management: Accurately document all customer interactions and resolutions in the ticketing system. Prioritize and manage support tickets in line with service level agreements (SLAs) and escalate complex cases to Level 2 Support as necessary.
+ Customer Relationship Management: Build and maintain positive relationships with customers by providing clear communication and regular updates on issue status.
+ Knowledge Management: Contribute to the development and maintenance of knowledge base resources, including FAQs and troubleshooting guides, to support efficient problem resolution.
**Skills**
+ Strong communication and interpersonal skills.
+ Ability to manage multiple tasks while maintaining attention to detail.
+ Basic technical knowledge and a willingness to learn.
+ A customer-focused approach with professionalism and empathy.
**Why Join Us?**
At CVTS, you'll be part of a forward-thinking team delivering critical infrastructure that impacts millions of Victorians. This role offers the opportunity to work on a high-profile, transformative project with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
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Product Support Advisor - FIFO
Posted 6 days ago
Job Viewed
Job Description
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for a talented **Product Support Advisor (PSA)** to join our team based at Brockman 4. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day's break.
**In this role, you will make an impact in the following ways:**
+ Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Hitachi & Komatsu equipment.
+ Complete breakdown repairs and maintenance on site
+ Diagnose and repair various engines.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
**To be successful in this role you will need the following:**
+ Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
+ Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
+ Solid diagnostic and IT capabilities
+ Strong Communication skills
+ Ability to prioritise varying demands and act accordingly
+ Hitachi/ Komatsu Experience Highly Desirable
"Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters."
**RESPONSIBILITIES**
+ Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
+ Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
**QUALIFICATIONS**
Product Support Advisor - FIFO
8 Days on, 6 Days off Tuesday to Tuesday
Flys available from Albany/ Perth to Site
Rio Tinto Brockman 4 Mine Site
Hitachi & Komatsu experience desirable
Field Service Experience Essential
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** Yes
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Client Advisor | Casual | Perth
Posted 11 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Perth store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62082
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Client Advisor | Casual | Chadstone
Posted 18 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62039
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Client Advisor | Casual | Adelaide
Posted 11 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Adelaide store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 61445
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Client Advisor | Full Time | Brisbane
Posted 11 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Brisbane Boutique as a Client Advisor on full time basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gift
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 59951
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Client Advisor | Casual | Collins St
Posted 13 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Collins St store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62070
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Client Advisor | Casual | Gold Coast
Posted 18 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Gold Coast store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62040
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Senior Client Advisor | Full-time | Brisbane
Posted 11 days ago
Job Viewed
Job Description
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world.
In this exciting role you will honor the customer by delivering the highest standards of Tiffany's customer service, utilizing strategic selling, product expertise and proactive client follow up.
You will demonstrate the drive and ability to achieve and exceed individual sales plan, clienteling and sales targets. You will also support the team with effective sales coaching to maximise overall sales effectiveness. You will support the Management team with store opening and closing duties and be responsible for the effective running of the sales floor.
We are currently seeking a Senior Client Advisor within our Brisbane Boutique.
**Responsibilities:**
+ Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service
+ Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards
+ Cultivate customers with personalized interactions
+ Learn and execute practices to achieve high client repeat rate
+ Embody and inspire the highest luxury standards in presentation and behavior
+ Manage customer issues/complaints
+ Become an active member of store team to support the initiatives and efforts of the store and the company
+ Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety
+ Support Client Advisors in achieving their sales plans through mentoring and coaching
**Experience:**
+ Minimum two years retail experience preferably within the jewelry industry
+ Previous expert selling experience
+ Demonstrable problem solving ability
+ Strong customer service ethics
+ Excellent communications skills - verbal and written
+ Strong computer skills - Word, Excel and CRM
+ Flexible working availability, including evenings, weekends and public holidays
+ Previous experience in a luxury retail environment
+ Previous senior sales experience
+ Gemology Certificate/Diploma preferred
**Benefits and perks**
+ Generous salary, employee merchandise benefits and milestone gifts.
+ High performing, caring, fun and dynamic team.
+ Culture focused on collaboration, innovation, wellbeing and growth.
+ Endless career opportunities with the world's largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities.
+ Great mentoring from highly experienced management team.
+ Global opportunities for networking and cross-collaboration.
+ Wellbeing and Charitable Giving/Volunteering Program.
+ A vibrant, positive and socially connected team environment.
**About the business**
Tiffany & Co. is one of the world's most recognizable luxury jewelry brands. The Tiffany name has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence with a reputation for the finest jewelry and effortless style.
For 185 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.
Tiffany employees honor every special moment in our clients' lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( _Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)_ is never compromised.
We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
**Blue Box. White Ribbon. That's a wrap.**
**Job Identification** : 61057
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 5 Years
Equal Opportunity Employer
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Client Advisor | Full Time | Bondi Junction
Posted 11 days ago
Job Viewed
Job Description
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Bondi Junction store as a Client Advisor on full time basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gift
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 58962
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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