236 Support Staff jobs in Australia
Sr. Network Support Specialist (Customer Support)

Posted 11 days ago
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Job Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Onsite Customer Support Representative

Posted 5 days ago
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Job Description
Stryker is a global leader in medical technology, driven by a mission to make healthcare better. We design and deliver innovative solutions that improve patient outcomes-and we back our people with the tools, trust, and support to thrive.
**Why this role**
This is your opportunity to get your foot in the door with one of the world's leading medical technology companies.
In this entry-level role, you'll play a critical part in making sure our life-saving equipment gets where it needs to go-on time and ready to use. You'll gain hands-on experience working with teams across sales, service, and engineering, learning how medical devices are delivered and supported across hospitals in Australia and New Zealand.
**This is a 12 month fixed term contract with the potential to go permanent working on site in our St Leonards office Monday to Friday.**
**What you'll do**
+ Be a key support for our demo and service operations across Australia and New Zealand
+ Help manage the coordination of demo kits, service jobs, part orders, and repairs
+ Track inventory and ensure medical equipment is functional, clean, and ready for use
+ Prioritise tasks and communicate clearly, even under pressure
+ Keep records accurate and support the ongoing improvement of our systems
+ Learn about the medical device industry and develop a strong foundation for growth
**Who you are - Required**
+ Studies in biomedical science, nursing, healthcare, or a related field
+ Passionate about working in the medical or healthcare field
+ A clear communicator who can stay calm and professional in busy situations
+ Highly organised with strong attention to detail
+ Confident working with a wide range of people across different teams
+ **Hold full working rights in Australia and available for full-time onsite work**
**Why join Stryker**
+ Clear career pathways into the medical device industry
+ On-the-job training with a supportive, experienced team
+ Health, wellness, and insurance benefits from day one
+ Paid parental leave, volunteer days, and generous leave options
+ Onsite gym and a high-performing, people-focused culture
**Apply now**
We're looking for someone who's eager to make a real impact in healthcare. If you're ready to start your career in the medical field, learn new skills, and grow with a company that makes a difference-apply today.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Delivery Support
Posted 7 days ago
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Job Description
Job ID
232448
Posted
04-Aug-2025
Role type
Full-time
Areas of Interest
Building Management
Location(s)
Sydney - New South Wales - Australia
+ **Expression of Interest - October 2025**
+ **Full time opportunity with a multinational corporation and technology company**
+ **Based in Sydney | Land of the Gadigal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role**
As a CBRE Delivery Support, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**What You'll do**
+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
+ Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
+ Maintain positive client relationships and conduct meetings on unresolved facility issues.
+ Prepare and manage capital projects, operating budgets, and variance reports.
+ Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
+ Manage environmental health and safety procedures for facilities.
+ Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
+ Conduct process and procedure training on maintenance, repairs, and safety best practices.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
**What You'll Need**
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
+ Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
+ Extensive organizational skills with a strong inquisitive mindset.
+ Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Housekeeping Support

Posted 11 days ago
Job Viewed
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE JOY IS IN THE JOURNEY**
At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Flynns Beach team as **Housekeeping Support** today!
**How You'll Shine**
Reporting to the Housekeeping Manager you will be you will be responsible for assigning rooms for cleaning to our Housekeeping team, along with checking rooms to an extremely high standard after they have been cleaned to ensure they are ready to be occupied. Along with carrying out key daily tasks in the Housekeeping Department and most importantly delivering a high level of customer service.
**What You'll Bring**
To be successful in this role, you will be:
+ Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays
+ Be motivated, have a good eye for detail and have high cleaning standards
+ Immaculate presentation
+ Great work ethic and experience working in team environment
+ Possess a positive can do attitude
+ Demonstrate excellent customer service skills
+ Previous experience in a similar role is desirable, but not essential
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Immediate start + potential long term opportunity
+ Supportive work culture
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Support Engineer
Posted 11 days ago
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Job Description
Company : Safran Electronics & Defense
Job field : Industrial Engineering
Location : Sydney , New South Wales , Australia
Contract type : Permanent
Contract duration : Full-time
Required degree : Bachelor's Degree
Required experience : More than 3 years
Professional status : Professional, Engineer & Manager
# 2025-157108
Apply with one click Any questions ?
**Job Description**
As a fully owned subsidiary of Safran Electronics & Defense, Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports various products including high-performance optronics and inertial navigation equipment.
Headquartered in Sydney, SEDA brings local expertise in the integration of optronics and navigation systems for the air, land, and naval platforms of the Australian and New Zealand Defence Forces.
The Support Engineer plays a critical role in optimizing support systems for the product supported, through ensuring processes are efficient, cost-effective, and meet the standards required for product operations throughout lifecycle while maintaining safety and compliance.
The Support Engineer interacts closely with the SEDA Operations, by developing and adapting technical solutions with Original Equipment Manufacturers (OEM) for related products.
In this role, you will be responsible for:
Develop and maintain technical documentation related to system configuration, maintenance procedures, troubleshooting, integration and testing.
Define, maintain and improve product-lines maintenance process and instruction ensuring maximum efficiency while meeting stringent quality standards.
Provide technical guidance and support to the SEDA operations teams, helping them overcome challenges and ensure the MRO processes meet design/maintenance specifications.
Manage implementation, upkeep and optimization of Support & Test Equipment including commissioning, adaptation, calibration and maintenance activities.
Support the development and implementation of support system specification and description that address all aspects of a system's lifecycle, including operation, maintenance, supply, and disposal.
Define and maintain inventory requirements.
Conduct reliability, availability, maintainability and safety (RAMS) assessments on supported product to identify potential weaknesses and areas for improvement in design and maintenance programs, optimizing overall Life Cycle Cost (LCC).
Develop training materials and programs.
Adaptation and management (upkeep and upgrade) of SEDA's Support & Test Equipment (S&TE) required to support production and through-life support of Safran electro-optics sighting system including but not limited to optical means (such as large aperture collimator), power and control units, various measurement devices,
Development of the Industrial Special Process compliant to One Safran requirements.
**Complementary Description**
We are looking for a candidate who is confident and has the following attributes:
- Solid planning skills and stakeholders engagement
- Good organizational skills, with the ability to manage technical requirements and
ensure their integration across multiple project areas.
- Must display initiative and be proactive in seeking solutions
- Well-developed problem-solving skills and analytical mind
- Demonstrated ability to multi-task
- Strong customer service ethic and interpersonal skills
- Ability to build & maintain superior customer relationships
- Strong attention to detail
- Must be able to work autonomously as well as within a team environment
- Interest in advanced defence technologies
**Job Requirements**
To be successful in this role you must have:
Tertiary qualification in Engineering or relevant experience
Minimum of 2 years' experience as a production support engineer or similar discipline within an industrial or defence environment
Practical experience with technical process and procedures relating to production assembly or MRO activities for technical products
Proven experience in executing lean and/or six sigma activities with positive outcomes
Experience in technical documentation and processes in accordance with Quality Standards AS/NZS ISO 9001 and AS/NZS ISO 45001 framework
Skills and knowledge on service and repair processes and relevant quality management frameworks (airworthiness/seaworthiness)
High level of competency in Microsoft applications including Word, Excel, Access and Project
Knowledge of Defense Standards: Understanding the unique specifications, quality standards, and regulatory requirements for defense-related products.
Technical Knowledge: Knowledge of defense systems and their technical requirements, including how they operate, are maintained, and supported.
ILS Analytical Skills: Competence in performing data analysis for maintenance, reliability, and cost optimization, and making data-driven decisions.
Australian citizenship is desirable, and applicants must have the ability to obtain and maintain an Defence security clearance.
PERSONAL ATTRIBUTES & SKILLS:
Decisive and self-starting attitude
Effective written and verbal communicator with an emphasis on technical clarity
Strong problem solving and analytical skills
Attention to Detail: Ability to discern and accurately interpret small but important aspects of technical issues, documentation, and processes
Proactive, Autonomous, Rigorous, Organised
Analytical and Statistical Skills: Ability to analyze data and apply statistical tools to assess process performance and identify opportunities for improvement.
Communication and Teamwork: Effective communication skills for working with cross-functional teams, ensuring collaboration and alignment of goals.
If you believe you meet the criteria and want to work in a friendly and progressive company, then we look forward to hearing from you.
**But what else? (advantages, specific features, etc.)**
This role requires a highly motivated, collaborative individual who can operate independently yet contribute to a dynamic, cross-functional team. Meetings and workshops with our European counterparts (which may include travel) will also be required to complete assigned work-packages.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.
**Locate your future workplace**
109 Pitt Street2000
Sydney
New South Wales Australia
100,000
employees worldwide
27
Number of countries where Safran is located
35
business area families
+ Maps are available under theOpen Database Licence ( .
+ © OpenStreetMap ( contributors.
+ © Safran
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Support Engineer
Posted today
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Support Worker
Posted 2 days ago
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Support Worker
Posted 4 days ago
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Join our Home Care Team and make a meaningful difference in the lives of seniors in your community!
Position: Permanent Part-time
Location: Jervis Bay to Basin View
Pay Rate: $29.81 - $4.76 per hour + 99c per km and travel time
About the Role:
Join us as a Uniting Home Care Worker, where you'll play a crucial role in providing essential and practical care for our elderly clients. You'll empower independence and enhance the quality of life for our clients in their own homes in Jervis Bay/Basin View areas.
What We Offer You:
- A rewarding career with a leading human services organisation.
- 500 bonus at 6 and 12 months.
- Up to 18,550 NFP salary packaging available.
- Access to our U rewards program with exclusive discounts.
- Flexible work hours for work-life balance.
- Access to Fitness Passport – Live your best life.
- A supportive, inclusive, and collaborative work environment.
- Opportunities for professional growth.
- Purchase of additional leave
Responsibilities:
- Help at home: Assist with housekeeping, grocery shopping, and meal preparation.
- Transport for wellbeing: Escort clients to appointments, shopping trips, and social activities.
- Personal Care: Support with personal hygiene, showering, dressing, meal assistance, and medication administration.
Qualifications and Experience:
- Previous experience in aged or community care preferred, or a strong desire to begin a career in aged care.
- Empathetic and resourceful, embodying Uniting’s values of compassion, respect, imagination, and boldness.
- Flexibility to accommodate the evolving needs and schedules of our clients.
- A provisional or full Australian driving license and access to a comprehensively insured, reliable vehicle.
- Certificate III/IV in Aged Care, Individual Support, or equivalent qualification.
At Uniting, we embrace diversity and provide a safe, inclusive environment for all staff and clients, regardless of background.
Join Our Team:
If you are passionate about making a difference in the lives of elderly individuals and thrive in a supportive, nurturing environment, we invite you to apply today.
What to expect
Please know that employment with Uniting requires:
- A National Police Check
- Valid working with Children Check
- First Aid Certificate
- Working Rights Check
- References
Who is Uniting?
When you’re part of Uniting NSW & ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.
U iting is a Child Safe Organisation committed to promoting the safety, wellbeing, and inclusion of children and young people.
Uniting is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation or national origin.
Support Worker
Posted 7 days ago
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Support Worker
Posted 7 days ago
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Job Description
Join our Home Care Team and positively impact the lives of elderly clients in your community!
Position: Permanent Part-time, Monday to Friday
Location: Orange and surrounds
Pay Rate: $30.86 - $5.98 per hour + 99c per km and travel time
About the Role:
Join us as a Uniting Home Care Worker, where you'll play a crucial role in providing essential and practical care for our elderly clients. You'll empower independence and enhance the quality of life for our clients in their own homes in and around Orange.
What We Offer You:
- A rewarding career with a leading human services organisation.
- 500 bonus at 6 and 12 months.
- Up to 18,550 NFP salary packaging available.
- Access to our U rewards program with exclusive discounts.
- Flexible work hours for work-life balance.
- Access to Fitness Passport – Live your best life.
- A supportive, inclusive, and collaborative work environment.
- Opportunities for professional growth.
- Purchase of additional leave
Responsibilities:
- Help at home: Assist with housekeeping, grocery shopping, and meal preparation.
- Transport for wellbeing: Escort clients to appointments, shopping trips, and social activities.
- Personal Care: Support with personal hygiene, showering, dressing, meal assistance, and medication administration.
Qualifications and Experience:
- Certificate III/IV in Aged Care, Individual Support, or equivalent qualification.
- Previous experience in aged or community care is preferred, or a strong desire to begin a career in aged care.
- Empathetic and resourceful, embodying Uniting’s values of compassion, respect, imagination, and boldness.
- Flexibility to accommodate the evolving needs and schedules of our clients.
- A provisional or full Australian driving license and access to a comprehensively insured, reliable vehicle.
At Uniting, we embrace diversity and provide a safe, inclusive environment for all staff and clients, regardless of background.
Join Our Team:
If you are passionate about making a difference in the lives of elderly individuals and thrive in a supportive, nurturing environment, we invite you to apply today.
What to expect
Please know that employment with Uniting requires:
- A National Police Check
- Valid working with Children Check
- First Aid Certificate
- Working Rights Check
- References
About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
Uniting is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation or national origin.